RE: UniVerse and Backup Exec

2004-02-20 Thread Gwen Buck
 
snip
Excellent write up Tom.  This is a keeper email.

Thanks,

-Doug 
snip

Yes, Tom.  The Windows SharedSection registry tweak write-up was great.
I apologize for neglecting to acknowledge it sooner!

Thank you,
Gwen Buck
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RE: UniVerse and Backup Exec

2004-02-19 Thread Gwen Buck
 
First of all, thanks to all who have replied to my post!  I'm attempting
to combine all replies in this one e-mail.

A couple people mentioned alternate backup methods.  One was to do a
uvbackup and run Backup Exec and the other was to backup remotely.
Since IBM does not want Backup Exec to exist on my server, the remote
backup might be a solution.  IBM suggested this but that presents some
bridges that I don't want to cross if I don't have to.

After reading Dennis' post I'm counting my blessing that my server is
not crashing.  I am losing some RF users, however, and I have been
wondering if that problem was somehow related.  For now, I have put a
logout program in place to resolve the dead user the next time the RF
user logs on.  We did have a crash problem when on NT 4.0. Vmark (I
think...or maybe Ardent) had us remove ArcServe and use NTBackup and
that resolved the problem.  

Dennis also mentioned a registry tweak.  I'm guessing that possibly this
is contained in the tech tip that Steve posted.  My tech support is
through Epicor so I will press them a little more on whether/how this
tip applies to Win2K.

Mark mentioned that we should use an OFM (open file manager) with Backup
Exec.  We use the Advanced Open File Option which is a companion
product for Backup Exec.

Wol (Anthony?) asked if I'm backing up the UV account.  I am not.  I'm
just backing up user accounts and some additional shared databases that
exist on the same drive.  The whole backup takes less than 45 minutes as
compared to about 6 hours on my old server.  

I appreciate all the help everyone has offered.  I now have some new
avenues to explore!

Thank you!
Gwen Buck
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RE: UNCLASSIFIED [UV] System Error Message 100102

2004-02-19 Thread Gwen Buck
snip
System Error Message 100102 get_expbuf: illegal level 0, current level
0. appearing in the UV ERRLOG.
snip
UV 10.0.15 on Windows 2003 Server

snip

Mike,

I can't tell you what your error means but I just noticed your version.
We had some problems implementing this version of UniVerse on Win2000
server.  We were told we should not go 'live' with it and we moved up to
10.0.17.  There was some list discussion on this release a while back
and someone said UV 10.0.15 was something that should have never made it
out to the field.  Maybe someone out there will know whether the version
is connected to your error message or whether a UV upgrade would fix the
problem.

Gwen Buck
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UniVerse and Backup Exec

2004-02-17 Thread Gwen Buck
I am running:
UniVerse 10.0.17
Windows 2000 SP 4
Veritas Backup Exec:  Media Server  Admin. Console: Ver 9.00 Rev 4454

My Application Event Log has been showing an unusually high number of
UniVerse errors.  Since I am an end user I can't go directly to IBM and
must go through my VAR.  I placed a call with my VAR and sent them a
text copy of my application event log.  The response was that IBM said I
should uninstall Backup Exec because they have had 250 calls where the
problem with UniVerse was resolved after removing Veritas Backup Exec.

I am stuck between a rock and a hard place now.  IBM says I should
uninstall my backup software.  The administrator that is responsible for
backup systems for our corporation is resistant to allowing me to do
this, however.  He says that we will not uninstall Backup Exec unless
IBM can tell us specifically what the incompatibility is between it and
UniVerse.  The main reasons for his stance are that the event log errors
are all labeled UniVerse errors (none are labeled as Backup Exec errors)
and the errors occur around the clock, not just when Backup Exec is
running.  I had asked my VAR to request specifics regarding the
incompatibility issue from IBM but either they or IBM must have figured
that the numbers spoke for themselves because I was not given a reason.
(or possibly they don't know the reason)

Can anyone out there help me?  
Does anybody know what the incompatibilities are between Veritas Backup
Exec and UniVerse?  

I tend to lean towards following IBM's recommendations but just in
case...  Has anyone found a way to run the two where application event
errors do not occur?

I also requested a recommendation of other backup software from them and
was not given one.  If anyone has a recommendation of UV compatible
backup software that I can run on Windows, I'd appreciate it.  

Thanks in advance for any help you can offer!
Gwen Buck
Gaska Tape Inc.
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