[Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected
Yes. I have the sound back again. The "Speakers" is showing in sound settings. I did what was suggested by Hui Wang, above: removed oem-audio-hda-daily-dkms then sudo dpkg -P oem-audio-hda-daily-dkms then reboot and checked if snd_hda_intel is loaded (lsmod | grep snd_hda_intel) me@me-Inspiron-15-3552:~$ lsmod | grep snd_hda_intel snd_hda_intel 56611 3 snd_hda_codec 193017 2 snd_hda_codec_realtek,snd_hda_intel snd_pcm 102158 2 snd_hda_codec,snd_hda_intel snd_page_alloc 18710 2 snd_pcm,snd_hda_intel snd69416 16 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_pcm,snd_seq,snd_rawmidi,snd_hda_codec,snd_hda_intel,snd_seq_device,snd_seq_midi checked the sound and sound settings it is working! Thanks a lot -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1818275 Title: Dell Inspiron 15-3552 PCI/internal sound card not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected
dkms-status.txt ** Attachment added: "dkms-status.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+attachment/5252042/+files/dkms-status.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1818275 Title: Dell Inspiron 15-3552 PCI/internal sound card not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected
modinfo-hda-intel.txt ** Attachment added: "modinfo-hda-intel.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+attachment/5252043/+files/modinfo-hda-intel.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1818275 Title: Dell Inspiron 15-3552 PCI/internal sound card not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected
dpkg-list.txt ** Attachment added: "dpkg-list.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+attachment/5252041/+files/dpkg-list.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1818275 Title: Dell Inspiron 15-3552 PCI/internal sound card not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected
yes, the list of all linux packages installed is attached ** Attachment added: "linux-packages.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+attachment/5252016/+files/linux-packages.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1818275 Title: Dell Inspiron 15-3552 PCI/internal sound card not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected
somehow I can't load the driver That is what I am get when I do sudo modprobe snd_hda_intel: me@me-Inspiron-15-3552:~$ sudo modprobe snd_hda_intel [sudo] password for me: modprobe: ERROR: could not insert 'snd_hda_intel': Package not installed If it helps so, here is the content of "dmesg.txt" [0.00] Initializing cgroup subsys cpuset [0.00] Initializing cgroup subsys cpu [0.00] Initializing cgroup subsys cpuacct [0.00] Linux version 3.13.0-167-generic (buildd@lgw01-amd64-031) (gcc version 4.8.4 (Ubuntu 4.8.4-2ubuntu1~14.04.4) ) #217-Ubuntu SMP Wed Mar 13 16:18:21 UTC 2019 (Ubuntu 3.13.0-167.217-generic 3.13.11-ckt39) [0.00] Command line: BOOT_IMAGE=/boot/vmlinuz-3.13.0-167-generic root=UUID=0573c2b5-3e43-4300-8e2b-a22c7a96c95e ro quiet splash radeon.modeset=0 nouveau.modeset=0 i915.disable_power_well=0 video.use_native_backlight=1 vt.handoff=7 [0.00] KERNEL supported cpus: [0.00] Intel GenuineIntel [0.00] AMD AuthenticAMD [0.00] Centaur CentaurHauls [0.00] e820: BIOS-provided physical RAM map: [0.00] BIOS-e820: [mem 0x-0x0003efff] usable [0.00] BIOS-e820: [mem 0x0003f000-0x0003] ACPI NVS [0.00] BIOS-e820: [mem 0x0004-0x0009] usable [0.00] BIOS-e820: [mem 0x0010-0x3fff] usable [0.00] BIOS-e820: [mem 0x4000-0x401f] reserved [0.00] BIOS-e820: [mem 0x4020-0x7a7ebfff] usable [0.00] BIOS-e820: [mem 0x7a7ec000-0x7a86bfff] reserved [0.00] BIOS-e820: [mem 0x7a86c000-0x7a87dfff] ACPI data [0.00] BIOS-e820: [mem 0x7a87e000-0x7b5acfff] ACPI NVS [0.00] BIOS-e820: [mem 0x7b5ad000-0x7b9e1fff] reserved [0.00] BIOS-e820: [mem 0x7b9e2000-0x7ba3cfff] type 20 [0.00] BIOS-e820: [mem 0x7ba3d000-0x7bc08fff] usable [0.00] BIOS-e820: [mem 0x7bc09000-0x7bfc4fff] reserved [0.00] BIOS-e820: [mem 0x7bfc5000-0x7bff] usable [0.00] BIOS-e820: [mem 0xe00f8000-0xe00f8fff] reserved [0.00] BIOS-e820: [mem 0xfed01000-0xfed01fff] reserved [0.00] BIOS-e820: [mem 0xfed08000-0xfed08fff] reserved [0.00] BIOS-e820: [mem 0xff98-0x] reserved [0.00] BIOS-e820: [mem 0x0001-0x00017fff] usable [0.00] NX (Execute Disable) protection: active [0.00] efi: EFI v2.40 by American Megatrends [0.00] efi: ACPI=0x7a86f000 ACPI 2.0=0x7a86f000 SMBIOS=0xf05b0 MPS=0xfd950 [0.00] efi: mem00: type=3, attr=0xf, range=[0x-0x8000) (0MB) [0.00] efi: mem01: type=7, attr=0xf, range=[0x8000-0x0003e000) (0MB) [0.00] efi: mem02: type=4, attr=0xf, range=[0x0003e000-0x0003f000) (0MB) [0.00] efi: mem03: type=10, attr=0xf, range=[0x0003f000-0x0004) (0MB) [0.00] efi: mem04: type=3, attr=0xf, range=[0x0004-0x000a) (0MB) [0.00] efi: mem05: type=2, attr=0xf, range=[0x0010-0x01512000) (20MB) [0.00] efi: mem06: type=7, attr=0xf, range=[0x01512000-0x0200) (10MB) [0.00] efi: mem07: type=2, attr=0xf, range=[0x0200-0x03412000) (20MB) [0.00] efi: mem08: type=7, attr=0xf, range=[0x03412000-0x22f9b000) (507MB) [0.00] efi: mem09: type=2, attr=0xf, range=[0x22f9b000-0x4000) (464MB) [0.00] efi: mem10: type=0, attr=0xf, range=[0x4000-0x4020) (2MB) [0.00] efi: mem11: type=7, attr=0xf, range=[0x4020-0x5c00) (446MB) [0.00] efi: mem12: type=4, attr=0xf, range=[0x5c00-0x5c02) (0MB) [0.00] efi: mem13: type=7, attr=0xf, range=[0x5c02-0x74258000) (386MB) [0.00] efi: mem14: type=1, attr=0xf, range=[0x74258000-0x74345000) (0MB) [0.00] efi: mem15: type=2, attr=0xf, range=[0x74345000-0x74435000) (0MB) [0.00] efi: mem16: type=1, attr=0xf, range=[0x74435000-0x74542000) (1MB) [0.00] efi: mem17: type=4, attr=0xf, range=[0x74542000-0x7a1ec000) (92MB) [0.00] efi: mem18: type=7, attr=0xf, range=[0x7a1ec000-0x7a447000) (2MB) [0.00] efi: mem19: type=2, attr=0xf, range=[0x7a447000-0x7a451000) (0MB) [0.00] efi: mem20: type=3, attr=0xf, range=[0x7a451000-0x7a7ec000) (3MB) [0.00] efi: mem21: type=0, attr=0xf, range=[0x7a7ec000-0x7a86c000) (0MB) [0.00] efi: mem22: type=9,
Re: [Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected
somehow I can't load the driver. That is what I am get when I do sudo modprobe snd_hda_intel: me@me-Inspiron-15-3552:~$ sudo modprobe snd_hda_intel [sudo] password for me: modprobe: ERROR: could not insert 'snd_hda_intel': Package not installed On Tue, 2 Apr 2019 at 02:16, Hui Wang wrote: > The driver module is there and it is not in the blacklist, then load the > driver manually and upload the dmesg: > > sudo modprobe snd_hda_intel > dmesg > /tmp/dmesg.txt > Then upload the dmesg.txt to launchpad. > > thx. > > -- > You received this bug notification because you are subscribed to a > duplicate bug report (1822306). > https://bugs.launchpad.net/bugs/1818275 > > Title: > Dell Inspiron 15-3552 PCI/internal sound card not detected > > Status in linux package in Ubuntu: > Confirmed > > Bug description: > in sound settings there is only dummy output, everything worked until > today > > ProblemType: Bug > DistroRelease: Ubuntu 14.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu4 > ProcVersionSignature: Ubuntu 3.13.0-165.215-generic 3.13.11-ckt39 > Uname: Linux 3.13.0-165-generic x86_64 > ApportVersion: 2.14.1-0ubuntu3.29 > Architecture: amd64 > AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', > '/dev/snd/timer'] failed with exit code 1: > CurrentDesktop: Unity > Date: Fri Mar 1 18:54:52 2019 > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-trusty-amd64-20140620-0 > InstallationDate: Installed on 2016-09-23 (889 days ago) > InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary > 20140620-04:25 > PackageArchitecture: all > SourcePackage: alsa-driver > Symptom: audio > Title: PCI/internal sound card not detected > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 06/02/2016 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 4.0.9 > dmi.board.name: 0T14MC > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 8 > dmi.chassis.vendor: Dell Inc. > dmi.chassis.version: Not Specified > dmi.modalias: > dmi:bvnDellInc.:bvr4.0.9:bd06/02/2016:svnDellInc.:pnInspiron15-3552:pvr4.0.9:rvnDellInc.:rn0T14MC:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: > dmi.product.name: Inspiron 15-3552 > dmi.product.version: 4.0.9 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+subscriptions > -- Francisca Ana Soares dos Santos Bronner URLs: https://www.linkedin.com/in/francisca-dos-santos-bronner/ http://lattes.cnpq.br/9418134959504901 https://orcid.org/-0003-2178-7669 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1818275 Title: Dell Inspiron 15-3552 PCI/internal sound card not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1818275] Re: Dell Inspiron 15-3552 PCI/internal sound card not detected
hi, Thank you for feedback. That sound problem is pissing me up. Everything worked well untill last week after my pc asked to perform updates. Then, the sound stoped working. The "Speakers" is not shown in sound settings insteady it shows a "dummy output". I've tried what you suggested me, but as I do not know enough about Linux I come to back to show you what I found: I checked /lib/modules/$your-kernel_version/kernel/sound/pci/hda/ and snd_hda_intel.ko is there. Then I checked /etc/modprobe.b/blacklist.conf but I can not identify if the "driver" is blacklisted (if that is what you meant). Here the content of blacklist.conf: # This file lists those modules which we don't want to be loaded by # alias expansion, usually so some other driver will be loaded for the # device instead. # evbug is a debug tool that should be loaded explicitly blacklist evbug # these drivers are very simple, the HID drivers are usually preferred blacklist usbmouse blacklist usbkbd # replaced by e100 blacklist eepro100 # replaced by tulip blacklist de4x5 # causes no end of confusion by creating unexpected network interfaces blacklist eth1394 # snd_intel8x0m can interfere with snd_intel8x0, doesn't seem to support much # hardware on its own (Ubuntu bug #2011, #6810) blacklist snd_intel8x0m # Conflicts with dvb driver (which is better for handling this device) blacklist snd_aw2 # causes failure to suspend on HP compaq nc6000 (Ubuntu: #10306) blacklist i2c_i801 # replaced by p54pci blacklist prism54 # replaced by b43 and ssb. blacklist bcm43xx # most apps now use garmin usb driver directly (Ubuntu: #114565) blacklist garmin_gps # replaced by asus-laptop (Ubuntu: #184721) blacklist asus_acpi # low-quality, just noise when being used for sound playback, causes # hangs at desktop session start (Ubuntu: #246969) blacklist snd_pcsp # ugly and loud noise, getting on everyone's nerves; this should be done by a # nice pulseaudio bing (Ubuntu: #77010) blacklist pcspkr # EDAC driver for amd76x clashes with the agp driver preventing the aperture # from being initialised (Ubuntu: #297750). Blacklist so that the driver # continues to build and is installable for the few cases where its # really needed. blacklist amd76x_edac On Mon, 1 Apr 2019 at 08:20, Hui Wang wrote: > The sound driver snd_hda_intel.ko is not loaded when kernel is booting. > Please check /lib/modules/$your-kernel_version/kernel/sound/pci/hda/, if > there is snd_hda_intel.ko. If there is, please check > /etc/modprobe.b/blacklist.conf, if putting the driver in the blacklist? > > -- > You received this bug notification because you are subscribed to a > duplicate bug report (1822314). > https://bugs.launchpad.net/bugs/1818275 > > Title: > Dell Inspiron 15-3552 PCI/internal sound card not detected > > Status in linux package in Ubuntu: > Confirmed > > Bug description: > in sound settings there is only dummy output, everything worked until > today > > ProblemType: Bug > DistroRelease: Ubuntu 14.04 > Package: alsa-base 1.0.25+dfsg-0ubuntu4 > ProcVersionSignature: Ubuntu 3.13.0-165.215-generic 3.13.11-ckt39 > Uname: Linux 3.13.0-165-generic x86_64 > ApportVersion: 2.14.1-0ubuntu3.29 > Architecture: amd64 > AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', > '/dev/snd/timer'] failed with exit code 1: > CurrentDesktop: Unity > Date: Fri Mar 1 18:54:52 2019 > DistributionChannelDescriptor: ># This is a distribution channel descriptor ># For more information see > http://wiki.ubuntu.com/DistributionChannelDescriptor >canonical-oem-somerville-trusty-amd64-20140620-0 > InstallationDate: Installed on 2016-09-23 (889 days ago) > InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary > 20140620-04:25 > PackageArchitecture: all > SourcePackage: alsa-driver > Symptom: audio > Title: PCI/internal sound card not detected > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 06/02/2016 > dmi.bios.vendor: Dell Inc. > dmi.bios.version: 4.0.9 > dmi.board.name: 0T14MC > dmi.board.vendor: Dell Inc. > dmi.board.version: A00 > dmi.chassis.type: 8 > dmi.chassis.vendor: Dell Inc. > dmi.chassis.version: Not Specified > dmi.modalias: > dmi:bvnDellInc.:bvr4.0.9:bd06/02/2016:svnDellInc.:pnInspiron15-3552:pvr4.0.9:rvnDellInc.:rn0T14MC:rvrA00:cvnDellInc.:ct8:cvrNotSpecified: > dmi.product.name: Inspiron 15-3552 > dmi.product.version: 4.0.9 > dmi.sys.vendor: Dell Inc. > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1818275/+subscriptions > -- Francisca Ana Soares dos Santos Bronner URLs: https://www.linkedin.com/in/francisca-dos-santos-bronner/ http://lattes.cnpq.br/9418134959504901 https://orcid.org/-0003-2178-7669
[Bug 1822314] [NEW] PCI/internal sound card not detected
Public bug reported: my sound system is not working I did the basic troubleshooting list at https://help.ubuntu.com/community/SoundTroubleshooting and my sound system is not working ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-167.217-generic 3.13.11-ckt39 Uname: Linux 3.13.0-167-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.29 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Fri Mar 29 13:40:15 2019 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-20140620-0 InstallationDate: Installed on 2016-08-22 (948 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/02/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 4.0.9 dmi.board.name: 01M0MH dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr4.0.9:bd06/02/2016:svnDellInc.:pnInspiron15-3552:pvr4.0.9:rvnDellInc.:rn01M0MH:rvrA01:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 15-3552 dmi.product.version: 4.0.9 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1822314 Title: PCI/internal sound card not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1822314/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1822313] [NEW] PCI/internal sound card not detected
Public bug reported: my sound system is not working I did the basic troubleshooting list at https://help.ubuntu.com/community/SoundTroubleshooting and my sound system is not working ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-167.217-generic 3.13.11-ckt39 Uname: Linux 3.13.0-167-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.29 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Fri Mar 29 13:40:15 2019 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-20140620-0 InstallationDate: Installed on 2016-08-22 (948 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/02/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 4.0.9 dmi.board.name: 01M0MH dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr4.0.9:bd06/02/2016:svnDellInc.:pnInspiron15-3552:pvr4.0.9:rvnDellInc.:rn01M0MH:rvrA01:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 15-3552 dmi.product.version: 4.0.9 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1822313 Title: PCI/internal sound card not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1822313/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1822315] [NEW] PCI/internal sound card not detected
Public bug reported: my sound system is not working I did the basic troubleshooting list at https://help.ubuntu.com/community/SoundTroubleshooting and my sound system is not working ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-167.217-generic 3.13.11-ckt39 Uname: Linux 3.13.0-167-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.29 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Fri Mar 29 13:40:15 2019 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-20140620-0 InstallationDate: Installed on 2016-08-22 (948 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/02/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 4.0.9 dmi.board.name: 01M0MH dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr4.0.9:bd06/02/2016:svnDellInc.:pnInspiron15-3552:pvr4.0.9:rvnDellInc.:rn01M0MH:rvrA01:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 15-3552 dmi.product.version: 4.0.9 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1822315 Title: PCI/internal sound card not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1822315/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1822306] [NEW] PCI/internal sound card not detected
Public bug reported: Can't open "alsamixer". Can't fix my laptop's sound. My laptop sound stoped working after upgrading Ubuntu 14.04.6 LTS. I checked Alsamixer but I could't open it. I tryed to reinstall pulse audio and Alsa but yet, Alsamixer doesn't open. I'm getting the following error message when I try to open Alsamixer: me@me-Inspiron-15-3552:~$ alsamixer cannot open mixer: No such file or directory I would appreciate some help ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.13.0-167.217-generic 3.13.11-ckt39 Uname: Linux 3.13.0-167-generic x86_64 ApportVersion: 2.14.1-0ubuntu3.29 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: Unity Date: Fri Mar 29 12:38:04 2019 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-trusty-amd64-20140620-0 InstallationDate: Installed on 2016-08-22 (948 days ago) InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25 PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/02/2016 dmi.bios.vendor: Dell Inc. dmi.bios.version: 4.0.9 dmi.board.name: 01M0MH dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: Not Specified dmi.modalias: dmi:bvnDellInc.:bvr4.0.9:bd06/02/2016:svnDellInc.:pnInspiron15-3552:pvr4.0.9:rvnDellInc.:rn01M0MH:rvrA01:cvnDellInc.:ct8:cvrNotSpecified: dmi.product.name: Inspiron 15-3552 dmi.product.version: 4.0.9 dmi.sys.vendor: Dell Inc. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1822306 Title: PCI/internal sound card not detected To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1822306/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
