[Bug 1008289] Re: "Failed to download repository information" for purchased application
The attachment "Precise debdiff - do not truncate auth login token" of this bug report has been identified as being a patch in the form of a debdiff. The ubuntu-sponsors team has been subscribed to the bug report so that they can review and hopefully sponsor the debdiff. In the event that this is in fact not a patch you can resolve this situation by removing the tag 'patch' from the bug report and editing the attachment so that it is not flagged as a patch. Additionally, if you are member of the ubuntu-sponsors team please also unsubscribe the team from this bug report. [This is an automated message performed by a Launchpad user owned by Brian Murray. Please contact him regarding any issues with the action taken in this bug report.] ** Tags added: patch -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Here's some before-and-after comparisons using "apt-get update" with Debug::Acquire::netrc "true"; Before: maybe_add_auth: https://private-ppa.launchpad.net/commercial-ppa-uploaders/master-pdf-editor/ubuntu/dists/precise/main/binary-amd64/Packages /etc/apt/auth.conf hostpath: private-ppa.launchpad.net/commercial-ppa-uploaders/master-pdf-editor/ubuntu/dists/precise/main/binary-amd64/Packages user: mrzx4l98d4tp89jab6giohdrjqysbyjs4npz2ccq25kvjmf5h8u4cmidcko7s4t pass-size: 20 Err https://private-ppa.launchpad.net precise/main amd64 Packages /etc/apt/auth.confThe requested URL returned error: 401 After: maybe_add_auth: https://private-ppa.launchpad.net/commercial-ppa-uploaders/master-pdf-editor/ubuntu/dists/precise/main/binary-amd64/Packages.bz2 /etc/apt/auth.conf hostpath: private-ppa.launchpad.net/commercial-ppa-uploaders/master-pdf-editor/ubuntu/dists/precise/main/binary-amd64/Packages.bz2 user: mrzx4l98d4tp89jab6giohdrjqysbyjs4npz2ccq25kvjmf5h8u4cmidcko7s4tfr6ur1teuv4ju1af-bp8wz2-hwbqs6tox1bv6csee9psn5309v7488f3dugifm692db2xfq8n1fsz7l87835tr0q36m2p3ftwpoqoy6 pass-size: 20 Hit https://private-ppa.launchpad.net precise/main amd64 Packages -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
This fundamentally affects apt-get causing a failure of 'update'. When a private repository has been added apt will fail to authenticate to the server using the details in /etc/apt/auth.conf. The reason is that the netrc code in apt only allocates 64 bytes for the user token: apt-pkg/contrib/netrc.cc::maybe_add_auth() char login[64] = ""; but the token stored in the /etc/apt/auth.conf "login" entry is, in my test-case, 167 bytes. This results in the token being truncated and therefore the authentication fails. ** Patch added: "Precise debdiff - do not truncate auth login token" https://bugs.launchpad.net/ubuntu/+source/apt/+bug/1008289/+attachment/3245093/+files/apt_0.8.16%7Eexp12ubuntu10.3%7Etj.debdiff ** Changed in: apt (Ubuntu) Status: In Progress => Triaged ** Changed in: apt (Ubuntu) Assignee: TJ (intuitivenipple) => (unassigned) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
** Also affects: apt (Ubuntu) Importance: Undecided Status: New ** Changed in: apt (Ubuntu) Importance: Undecided => Critical ** Changed in: apt (Ubuntu) Status: New => In Progress ** Changed in: apt (Ubuntu) Assignee: (unassigned) => TJ (intuitivenipple) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Hi, I have several subscriptions from previous Ubuntu Versions: https://software-center.ubuntu.com/subscription/100805 https://software-center.ubuntu.com/subscription/97471 https://software-center.ubuntu.com/subscription/68647 https://software-center.ubuntu.com/subscription/64218 https://software-center.ubuntu.com/subscription/38594 https://software-center.ubuntu.com/subscription/28859 https://software-center.ubuntu.com/subscription/23399 https://software-center.ubuntu.com/subscription/23401 https://software-center.ubuntu.com/subscription/31603 Currently I'm not able to add one of them to my 12.04 installation. Error Code: 401 Cheers -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Please ignore previous comment - #59 as I just saw the comment #56 by @pablomme: https://bugs.launchpad.net/ubuntu/+source/software- center/+bug/1008289/comments/56 and followed that. It resolved the issue for me and LIMBO is now downloading. Thanks @pablomme -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Hi, got problem with LIMBO (via Humble Bumble) https://software-center.ubuntu.com/subscription/183849/ Transcation ID: 4c90500ca7eef0036d4990c3e2590114 (marked as Expired) Thanks -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Glad to hear that. To any devs around: should we file a bug about handling multiple instances of a repository key? The present bug, now fixed, will continue to affect people until the infrastructure underneath software-center is taught to remove existing keys before adding new ones, or to try all different keys before giving up (or any more comprehensive solution). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1008289] Re: "Failed to download repository information" for purchased application
@pablomme Thanks, your suggestion worked a charm. Much appreciated. MC On Sat, Jun 30, 2012 at 2:15 PM, pablomme wrote: > @Manuwar: try the following which in my case helped: > > - Open the Software Centre, then Edit > Software Sources... > - Go to the Other Software tab, click on the entry "Added by > software-center ..." corresponding to the problematic program (World of > Goo, I understand) [you may need to scroll to the right to see which entry > is which) > - Click the Remove button, enter your password when prompted and close the > Software Source window > - Close Software Centre > - Open a Terminal and type: > sudo gedit /etc/apt/auth.conf > then enter your password and press enter > - Remove any entries relating to the piece of software (each entry is the > three lines starting machine, login and password) > - Save the file and close the window > - Type this in the terminal: > sudo apt-get update > and close the terminal when it's done > > At this point you should be able to reinstall the software as indicated > above without the any old keys interfering. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1008289 > > Title: > "Failed to download repository information" for purchased application > > Status in Online service used by software center: > Fix Released > Status in “software-center” package in Ubuntu: > Invalid > > Bug description: > Yesterday I purchased BIT.TRIP RUNNER and I ran into several UX > problems and bugs: > > 1) Credit card payment did not work with a mysterious error such as > "3DAUTH failed", so I had to pay with PayPal > > 2) Once the purchase was done, it wasn't at all obvious what the next > step was supposed to be. The next day, I figured out that the "Buy" > button in the Software Center had now turned into "Install". > > 3) After a long long time waiting for the apt indexes to update with > almost no UI feedback, I got this message: > >Failed to download repository information >Check your Internet connection. > >W:Failed to fetch > https://private-ppa.launchpad.net/commercial-ppa-uploaders/bittriprunner/ubuntu/dists/precise/main/binary-amd64/Packages > The requested URL returned error: 401 >, W:Failed to fetch > https://private-ppa.launchpad.net/commercial-ppa-uploaders/bittriprunner/ubuntu/dists/precise/main/binary-i386/Packages > The > requested URL returned error: 401 >, E:Some index files failed to download. They have been ignored, or old > ones used instead. > > The repository is configured in /etc/apt/sources.list.d like this: > > deb https://private-ppa.launchpad.net/commercial-ppa- > uploaders/bittriprunner/ubuntu precise main #Added by software-center; > credentials stored in /etc/apt/auth.conf > > In /etc/apt/auth.conf, I found these lines (oddly, repeated twice): > >machine > private-ppa.launchpad.net/commercial-ppa-uploaders/bittriprunner/ubuntu >login codewiz >password PASSWORD_EDITED > > If I go to the URL with a browser, I cannot authenticate with the > provided user and password. > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
@Manuwar: try the following which in my case helped: - Open the Software Centre, then Edit > Software Sources... - Go to the Other Software tab, click on the entry "Added by software-center ..." corresponding to the problematic program (World of Goo, I understand) [you may need to scroll to the right to see which entry is which) - Click the Remove button, enter your password when prompted and close the Software Source window - Close Software Centre - Open a Terminal and type: sudo gedit /etc/apt/auth.conf then enter your password and press enter - Remove any entries relating to the piece of software (each entry is the three lines starting machine, login and password) - Save the file and close the window - Type this in the terminal: sudo apt-get update and close the terminal when it's done At this point you should be able to reinstall the software as indicated above without the any old keys interfering. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
I forgot to provide a link to the original bug which was marked as duplicate of this bug just to make sure you have all the info that John says you need. https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1012131 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
In response to John Pugh's request to retiterate the problem: As I reported above my payment id is Payment ID: 0edd9eee348a144c50dc90129d1d4e99 I am getting the 401 error I reported in my initial bug report. As mentioned above I followed your advice reinstall the purchased software through USC and this lead to me having to uninstall world of goo and then trying to reinstall which failed with the same 401 error. Now nothing you have suggested seems to work. I guess on your end you can reset my subscription if I understand John's email correctly. Again I am not a programmer so I hope this all makes sense. M -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Is there any update on this? I still have the problem and cannot use my purchased software. At this stage I would just like a refund as the issue is over a month old. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
I just tried update-manager and receive the same error message as Jarlath -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
I still have this error when I try to run update-manager: W:Failed to fetch https://private-ppa.launchpad.net/commercial-ppa-uploaders/lxf158/ubuntu/dists/precise/main/binary-i386/Packages The requested URL returned error: 401 , E:Some index files failed to download. They have been ignored, or old ones used instead. My machine was last updated 8 days ago so I should have the fix that was released here. How should I proceed with this? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
If it helps the full message in the popup I am getting is The action would require the installation of packages from unauthenticated sources libmikmod2libsdl-mixer1.2worldofgoo -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
I tried the reinstall previous purchases as you suggested and it has no effect. I then tried deleting the game and then installing previous purchases but that didn't work either. Now a regular straight install fails with a pop up saying: Requires installation of untrusted packages I am not a programmer so am pretty confused by all this. I just tried a couple of purchases to support the Linux platform but I guess its still pretty early days :( -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
We batch-processed all remaining instances of this bug, as far as we can tell. You should be able to access your purchases with "File -> Reinstall previous purchases" in Ubuntu Software Center. I'll send out notifications to everyone individually later today. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1008289] Re: "Failed to download repository information" for purchased application
Selene Is this what you are looking for? Payment ID: 0edd9eee348a144c50dc90129d1d4e99 That is on my receipt for World of Goo thanks. Munawar On Wed, Jun 20, 2012 at 9:05 AM, Selene Scriven < selene.scri...@canonical.com> wrote: > ... and one which has similar symptoms but also seems to be confusing > Pay: The user says they got Bastion from the Humble Bundle but have both > a transaction ID (93262a1e7453ec3f73aac8a1060b84be) and a subscription > ID (191153). > > -- > You received this bug notification because you are subscribed to a > duplicate bug report (1012131). > https://bugs.launchpad.net/bugs/1008289 > > Title: > "Failed to download repository information" for purchased application > > Status in Online service used by software center: > Fix Released > Status in “software-center” package in Ubuntu: > Invalid > > Bug description: > Yesterday I purchased BIT.TRIP RUNNER and I ran into several UX > problems and bugs: > > 1) Credit card payment did not work with a mysterious error such as > "3DAUTH failed", so I had to pay with PayPal > > 2) Once the purchase was done, it wasn't at all obvious what the next > step was supposed to be. The next day, I figured out that the "Buy" > button in the Software Center had now turned into "Install". > > 3) After a long long time waiting for the apt indexes to update with > almost no UI feedback, I got this message: > > Failed to download repository information > Check your Internet connection. > > W:Failed to fetch > https://private-ppa.launchpad.net/commercial-ppa-uploaders/bittriprunner/ubuntu/dists/precise/main/binary-amd64/Packages > The requested URL returned error: 401 > , W:Failed to fetch > https://private-ppa.launchpad.net/commercial-ppa-uploaders/bittriprunner/ubuntu/dists/precise/main/binary-i386/Packages > The > requested URL returned error: 401 > , E:Some index files failed to download. They have been ignored, or old > ones used instead. > > The repository is configured in /etc/apt/sources.list.d like this: > >deb https://private-ppa.launchpad.net/commercial-ppa- > uploaders/bittriprunner/ubuntu precise main #Added by software-center; > credentials stored in /etc/apt/auth.conf > > In /etc/apt/auth.conf, I found these lines (oddly, repeated twice): > > machine > private-ppa.launchpad.net/commercial-ppa-uploaders/bittriprunner/ubuntu > login codewiz > password PASSWORD_EDITED > > If I go to the URL with a browser, I cannot authenticate with the > provided user and password. > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
... and one which has similar symptoms but also seems to be confusing Pay: The user says they got Bastion from the Humble Bundle but have both a transaction ID (93262a1e7453ec3f73aac8a1060b84be) and a subscription ID (191153). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Another one: Transaction ID e44c92775782038c45d6a2bc7a77a537 (subscription 170354), for ticket #17278. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
thank you Anthony i haven't problem for lone survivor -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
I've had to remove the corebreach entries in /etc/apt/auth.conf for the fix to take effect, but all is well now. The reason might be that in my case I managed to install the application, but after a couple of days update-manager stopped being able to access the PPA. So I had an old entry for corebreach in /etc/apt/auth.conf which seems to have been conflicting with the new entry. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Thanks Anthony Lenton! After that, I am again able to download through Software Center the game Super Meat Boy. So this problem is resolved. But you are right, I have the same issue with Braid.. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
elachuni: No, I have not merged two Launchpad accounts. I did however change my Launchpad username (several months ago). Don't know if that could be related in some way. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Hi everybody, Thanks for your patience as we work through this issue. pablomme, bitshifternz, cprofitt, launchpad-washuu, and ruben-uwe-grimm: I've reprocessed your subscription, you should be able to use the "Reinstall Previous Purchases" option now. Please update if you notice any issue, or if you have trouble using update-manager after this fix. falybros: I've sorted out your Limbo subscription but looking at the logs you might have been affected for Lone Survivor too; please let us know if this is the case and we'll sort this out soon as well. skynet: I've sorted out your Super Meat Boy subscription but looking at the logs you might have been affected for Braid also; please let us know if this is the case and we'll sort this out soon. toykeeper: I've reprocessed subscriptions for payment ids df2fc9f90ba8d420031ef7bf75e47a68 and bf53272b6496ee430a3a8a2304eff41d. I also reprocessed subscription id 198973, but that user might also have been affected for Bastion, could you check? As for payment id 509f21dcc39a5a40bc03220be2b23304 it seems to be a different issue, I'll check with you in a bit. bessman: Your issue seems to be a different one also; have you merged two Launchpad accounts at some point? I'll follow up with you separately with a few more details. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
** Tags added: ca-escalated -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
I have got the same problem with Super Meat Boy.. So this is my Payment ID who has expired: 165da00fd51e60375d771233621f5fcb and https://software-center.ubuntu.com/subscription/209935/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
https://software-center.ubuntu.com/subscription/209885/ error with LIMBO -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1008289] Re: "Failed to download repository information" for purchased application
I reported this to lxf and future publishing and they told me that canonical do the packaging, which makes sense. I can't imagine the New York Times having to roll their own .Deb files should they ever begin publishing to USC. On Jun 19, 2012 2:45 AM, "Selene Scriven" wrote: > * Jarlath (jarlathreidy) wrote on 2012-06-16: > > Anthony, I have now installed the package for LXF 156 (or at > > least, it is marked as installed in the software center) but I > > still can't find it in the dash. > > > > Do I need to file a separate bug for this? > > I think this would be an issue to report to LXF upstream. > Several people have been having trouble finding the magazine in > the dash after installation, so they may need to update their > packaging process. > > However, you can probably find the content with more manual > methods if it's installed. Try something like 'dpkg -l | grep > lxf' to see which packages match, and then 'dpkg -L lxf156' or > similar to list the files inside the package. From there, you > should be able to launch it by opening files by the full > pathname. > > -- > You received this bug notification because you are subscribed to a > duplicate bug report (1003878). > https://bugs.launchpad.net/bugs/1008289 > > Title: > "Failed to download repository information" for purchased application > > To manage notifications about this bug go to: > > https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Mine was a direct purchase: Payment ID: 7df335423286527d500b16592b93dd85 https://software-center.ubuntu.com/subscription/202183/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
https://software-center.ubuntu.com/subscription/193445/ Got the same error with Bastion. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
https://software-center.ubuntu.com/subscription/177441/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Mine is https://software-center.ubuntu.com/subscription/189537/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
This is mine: https://software-center.ubuntu.com/subscription/195130/ Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
... wasn't quite ready to submit that previous comment yet. Anyway, if you got subscriptions through the Humble Bundle, you won't have a transaction ID but should still have subscription IDs. You can get those at https://software-center.ubuntu.com/subscriptions/ . Basically, right-click on the title of the software which gives the 401 error, copy the link location, and paste it here. That will reveal the subscription ID. Either the transaction ID or subscription ID should provide enough data to find and reprocess a broken subscription. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Anyone who is experiencing the HTTP 401 issue, we need your transaction ID and/or subscription ID in order to reprocess the subscription. If you purchased the software directly through Software Center, you should have a receipt with a transaction ID. https://help.ubuntu.com/community/Pay/FAQs/PayHistory -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
* Jarlath (jarlathreidy) wrote on 2012-06-16: > Anthony, I have now installed the package for LXF 156 (or at > least, it is marked as installed in the software center) but I > still can't find it in the dash. > > Do I need to file a separate bug for this? I think this would be an issue to report to LXF upstream. Several people have been having trouble finding the magazine in the dash after installation, so they may need to update their packaging process. However, you can probably find the content with more manual methods if it's installed. Try something like 'dpkg -l | grep lxf' to see which packages match, and then 'dpkg -L lxf156' or similar to list the files inside the package. From there, you should be able to launch it by opening files by the full pathname. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
... and transaction 509f21dcc39a5a40bc03220be2b23304 (subscription 92793), for ticket #16645. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
... and subscription 198973, for ticket #16946. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
For anyone having problems with Update Manager throwing errors because of this, you can fix it by going into Settings > Other Software tab and unchecking the problematic PPA. Doing so won't fix the underlying problem obviously, but at least Update Manager will work. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
I am also affected by this bug. In my case, the affected application is Amnesia, purchased via the Humble Indie Bundle. Removing the relevant lines from /etc/apt/auth.conf and attempting to redownload from Software Center did not resolve the issue. The related support ticket is #16918. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
The purchase of Bastion is listed as expired for me under the https://pay.ubuntu.com/payment/ site. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
I am having the same issue with the Bastion game purchased with the Humble Indie Bundle. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1008289] Re: "Failed to download repository information" for purchased application
And I've also noticed that I can no longer use the update manager. When I click 'check' I get the error: "W:Failed to fetch https://private-ppa.launchpad.net/commercial-ppa-uploaders/lxf158/ubuntu/dists/precise/main/binary-i386/Packages The requested URL returned error: 401 , E:Some index files failed to download. They have been ignored, or old ones used instead." On 06/14/2012 06:33 PM, Anthony Lenton wrote: > @jarlathreidy > > I've reprocessed your subscription so you should be able to use the > "Reinstall previous purchases" option now. Sorry for the delay with > this, and please update if the problem persists. Thanks! > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1008289] Re: "Failed to download repository information" for purchased application
On 06/14/2012 06:33 PM, Anthony Lenton wrote: > @jarlathreidy > > I've reprocessed your subscription so you should be able to use the > "Reinstall previous purchases" option now. Sorry for the delay with > this, and please update if the problem persists. Thanks! > Anthony, I have now installed the package for LXF 156 (or at least, it is marked as installed in the software center) but I still can't find it in the dash. Do I need to file a separate bug for this? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Also, transaction bf53272b6496ee430a3a8a2304eff41d (subscription 136780), for ticket #17309. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Could you bump transaction df2fc9f90ba8d420031ef7bf75e47a68 ? (subscription 162555) It seems to have the same issue. For my own reference, this is for ticket #17115. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
I'm experiencing this problem with Bastion from HB5. Does it require some manual intervention from someone at Canonical to fix? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Bastion works for me now, thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
I've tried doing it from reinstall previous purchase and then selected more info and Transitions DJ. When I hit install after a while the same error occurs with error 401 in the details as before. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
I'm having the same problem with corebreach -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
@naslund-gustav You should be able to install Bastion now by using the "Reinstall Previous Purchases" option, please update this bug if the problem persists. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
@jarlathreidy I've reprocessed your subscription so you should be able to use the "Reinstall previous purchases" option now. Sorry for the delay with this, and please update if the problem persists. Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
@munawar-a-cheema You should be able to reinstall previous purchases now, please update if the 401 persists or if you have the same issue with any other purchase. Thanks! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
@remi-pannequin-gmail Yes, I've reprocessed your subscriptions for Limbo and Bastion, you should be able to reinstall previous purchases now. We're still figuring out the whole set of users that were affected by this, so thanks for letting us know. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
looking at the comments for bug #1010252 from J. Eduardo ; It seems that his subscription have been reprocessed (comment #4): Perhaps It helped in solving his problem... What do you think Anthony ? Does solving the bug on the server suffice, or do our subscription on the server need to be modified/re-issued ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Hi Anthony, I'm not commenting on bug https://bugs.launchpad.net/software-center- agent/+bug/1010252 for it's been marked as a duplicate of this bug. I'm happy to report that the deployed fix seems to have done the trick and I could re-install Bastion successfully today. Thanks for the assistance, cheers! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
I still experience the same problem in duplicate bug reported at https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1012131 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
This bug still happen to me : After purchasing the Humble Indie Bundle V, bastion and limbo did not install properly : I got the same 401 error when I try to reinstall it. It migth be interresting that in the list of my payments (https://pay.ubuntu.com/payment/), limbo and bastion (and not the other games) appears, but with a "expired" status. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
** Changed in: software-center-agent Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
** Changed in: software-center-agent Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
** Changed in: software-center-agent Assignee: (unassigned) => Michael Nelson (michael.nelson) ** Changed in: software-center-agent Status: Confirmed => In Progress -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
** Attachment added: "log of software-center trying to install purchased product" https://bugs.launchpad.net/ubuntu/+source/software-center/+bug/1008289/+attachment/3175908/+files/software-center.log.1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Could you attach your USC logs? It might help us determine what happened. Instructions are here: https://help.ubuntu.com/community/Pay/FAQs/Get_debug_info -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
I issued a refund (Pay #16509). It's likely that a second purchase attempt would work, but it's still worth trying to fix the cause of this type of error. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Moved over to the software-center-agent project as this is a server- side-only issue. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1008289] Re: "Failed to download repository information" for purchased application
Hi Bernie, Sorry you had such a rough journey with this purchase, and thanks for taking the time to report this issue. Looking at the logs it seems like one of your first subscriptions ended up in an intermediate state, then you were able to complete the purchase, but before you were able to download and install the application the first subscription expired and for some reason took down the completed subscription during its clean-up process. I believe we've got the right logs to be able to debug this issue. As for sorting out your access to the app, you will get that refunded soon (like in a while, today), I believe you shouldn't have further trouble with PayPal if you decide to try again. ** Changed in: software-center (Ubuntu) Status: New => Confirmed ** Changed in: software-center (Ubuntu) Importance: Undecided => High ** Changed in: software-center (Ubuntu) Status: Confirmed => Invalid ** Also affects: software-center-agent Importance: Undecided Status: New ** Changed in: software-center-agent Status: New => Confirmed ** Changed in: software-center-agent Importance: Undecided => High -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1008289 Title: "Failed to download repository information" for purchased application To manage notifications about this bug go to: https://bugs.launchpad.net/software-center-agent/+bug/1008289/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
