subject:"\[Bug 1073442\] Re\: \[HP EliteBook 8560w\] Screen goes blank upon reboot after successful installation of Ubuntu 12.10\(64bit\) desktop version"

Hello Christopher,
   I downloaded 4 deb files for amd64 processors from 
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.5.6-quantal/ and installed it 
with $sudo dpkg -i *.deb.  I rebooted successfully 6times but on the 7th times 
the bootscreen gives the following

What would you like to do?
Run in low-graphics mode for just one session
Reconfigure graphics
Troubleshoot the error
Exit the console login

  There was no response from the keypad or mouse so I press the power
on/off button for 8 seconds for the hardware to do a hard reset.   I am
proceeding to do another 10 reboots to see it the problem appeared
again.  I will updated you shortly.  I guessed the 7th reboot surferred
from graphics low memory issue.  Please advice on what to do next with
these observations.   Is the case closed?  Can I assue the next release
of Ubuntu-12.10-desktop-amd64.iso will have this bootup issue resolved?

Regards,
TH Tan

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

Hello Christopher,
   After the post #76 error at 7th reboot, I did another 10 reboot successfully 
with no errors.  Between each reboot I invoke firefox and access a website.  No 
issue found.

  I would like to ask if I will to install ubuntu12.10-server-amd64.iso
on this Hewlett Packard HP8560w, will the reboot problem surfaced or it
will be taken care of in the next release of ubuntu12.10-server-
amd64.iso?

Regards,
TH Tan

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  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-05 Thread Christopher M. Penalver

TH Tan, thank you for testing the requested mainline kernel. Could you
please test http://kernel.ubuntu.com/~kernel-
ppa/mainline/v3.5.7-quantal/ ?

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

Christopher, I test http://kernel.ubuntu.com/~kernel-
ppa/mainline/v3.5.7-quantal/ and did 10 reboot.  After a reboot I invoke
Firefox to surf the internet, the first 3 reboot causes System program
problem detected.  Do you want to report the problem now?  I clicked
Report Problem  Hope that your side receive the 3 error report if I
did not count wrongly on the frist 3 reboot.  Only v3.5.6-quantal is
clean without any error messages for 10 reboot.  Please advice if this
the end of the reboot problem testing and v3.5.7-quantal is the error
source you will be looking into.

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

Christopher, I test http://kernel.ubuntu.com/~kernel-
ppa/mainline/v3.5.7-quantal/ and did 10 reboot. After each reboot I
invoke Firefox to surf the internet, the first 3 reboot causes System
program problem detected. Do you want to report the problem now? I
clicked Report Problem Hope that your side receive the 3 error reports
if I did not count wrongly on the first 3 reboot. Only v3.5.6-quantal is
clean without any error messages for 10 reboot. Please advice if this
the end of the reboot problem testing and v3.5.7-quantal is the error
source you will be looking into.

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

Christopher, If I want to revert back to v3.5.6-quantal, is it run under
users/tanth/Downloads directory run $sudo dpkg -i *.deb with the 4 deb
files for amd64?  This will revert me back to v3.5.6-quantal?  Is there
any linux command to check the current linux version used?  When is the
next official release of ubuntu 12.10 and beyong iso? 2 or 3months
later?

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-05 Thread actionparsnip

If you hold SHIFT at boot, you can select the kernel you desire.

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  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-05 Thread actionparsnip

If you hold SHIFT at boot, you can select the kernel you desire.

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-04 Thread TH Tan

Christopher,
   Initially I installed ubuntu-12.10-desktop-amd64.iso and upon reboot there 
was blank sceen.  If I just $sudo dpkg -i *.deb with v3.6-quantal and managed 
to do a re-boot and log into launchpad again.   Is there any problem with 
another re-boot or a few more re-boot with ubuntu-12.10-desktop-amd64.iso?

  For the next release of ubuntu 12.10 or higher version do I have to
continue to do $sudo dpkg -i *.deb with v3.6-quantal and managed to do
a re-boot or numerous re-boot to see if the problem is still there,

  If I want to test whether the USB3 port or eSATAp port any problem? do
I post another questions?  Who are the people taking care of this.

Regards,TH Tan

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-04 Thread Christopher M. Penalver

TH Tan, thank you for your comments. Regarding them 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/72 :
Initially I installed ubuntu-12.10-desktop-amd64.iso and upon reboot there 
was blank sceen.

We all knew this already as this is mentioned in your Bug Description.

If I just $sudo dpkg -i *.deb with v3.6-quantal and managed to do a
re-boot and log into launchpad again. Is there any problem with another
re-boot or a few more re-boot with ubuntu-12.10-desktop-amd64.iso?

You would be telling me this, as you have the hardware and I do not.

If I want to test whether the USB3 port or eSATAp port any problem? do
I post another questions? Who are the people taking care of this.

If you have USB3 port or eSATAp port questions, you are welcome to
engage the Questions for linux in Ubuntu answers support tracker via
https://answers.launchpad.net/ubuntu/+source/linux , as well as other
support methods http://www.ubuntu.com/support .

For the next release of ubuntu 12.10 or higher version do I have to
continue to do $sudo dpkg -i *.deb with v3.6-quantal and managed to do
a re-boot or numerous re-boot to see if the problem is still there,

In order to address the boot issue in a currently supported release, and
future ones, the next step is to find out the last bad mainline kernel
version, followed consecutively in version by the first good one.
Currently, we know that mainline kernel v3.6-quantal fixes the boot
problem, and downstream/Ubuntu kernel 3.5.0-17.28 (based on mainline
3.5.5 as per http://kernel.ubuntu.com/git?p=ubuntu/ubuntu-
quantal.git;a=shortlog;h=refs/tags/Ubuntu-3.5.0-17.28 )  is the last one
to demonstrate the problem.

Hence, could you please test http://kernel.ubuntu.com/~kernel-
ppa/mainline/v3.5.6-quantal/ and comment on the results?

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-04 Thread TH Tan

Christopher, Do I proceed to issue $sudo dpkg -i *.deb with
v3.5.5-quantal direct or i need to first uninstall v3.6-quantal? If i
need .to first uninstall v3.6-quantal, please tell me the linux command
to do it. Thanks

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-04 Thread Christopher M. Penalver

TH Tan, thank you for your comments. Regarding them 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/74 :
Christopher, Do I proceed to issue $sudo dpkg -i *.deb with v3.5.5-quantal 
direct or i need to first uninstall v3.6-quantal?

You do not need to uninstall v3.6-quantal first. As well, as
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.5.6-quantal/ is a
mainline kernel, one would continue to follow the instructions as noted
in https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If i need .to first uninstall v3.6-quantal, please tell me the linux
command to do it. Thanks

Instructions on removing mainline kernels are provided in
https://wiki.ubuntu.com/Kernel/MainlineBuilds .

Thank you for your understanding.

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  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

Hello Christopher,
I downloaded ubuntu-10.04.4-desktop-amd64.iso and installed on hewlett 
packard hp8560w again.  I re-booted 10times and the issues are not anymore.  
The screen did not go blank upon reboot.  Please advice on the next steps to 
fix this problem after your careful analysis.  Thanks a lot.

Regards, TH Tan

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  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

TH Tan, thank you for testing Lucid. Could you please test the latest upstream 
kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It 
will allow additional upstream developers to examine the issue. Please do not 
test the kernel in the mainline kernels archive directory daily folder, but the 
one all the way at the bottom. Once you've tested the upstream kernel, please 
comment on which kernel version specifically you tested. If this bug is fixed 
in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For 
example:
kernel-fixed-upstream-v3.7-rc3-raring

This can be done by clicking on the yellow circle with a black pencil icon next 
to the word Tags located at the bottom of the bug description. As well, please 
remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

If you are unable to test the mainline kernel, please comment as to why 
specifically you were unable to test it and add the following tags:
kernel-unable-to-test-upstream
kernel-unable-to-test-upstream-VERSION-NUMBER

Please let us know your results. Thank you for your understanding.

Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs

** Tags added: regression-release

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

Christopher,

I guess you are trying to isolate when the problem started.  This
hewlett packard HP8560w is a new notebook just started selling beginning
of 2012.

after installing http://releases.ubuntu.com/lucid/ I can't access the
internet.  Same ADSL modem with the same hardware setup nothing is
changed.  Here is my alternate work around as stated below paragraphs.
I remember I do not need to do anything but leave the ADSL modem to be
on to access internet.  Please advice if you know what is wrong.

Is it ok I downloaded http://releases.ubuntu.com/precise/ and checked
whether can I reboot without the screen going blank first?  If no blank
screen after reboot then I will proceed to do your post #46 to isolate
which KernelMainlineBuild is causing the problem.

If blank screen again after reboot, I will download
http://releases.ubuntu.com/oneiric/ and checked whether can I reboot
without the screen going blank again?  If no blank screen after reboot
then I will proceed to do your post #46 to isolate which
KernelMainlineBuild is causing the problem.

I will update you when I got the results.

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  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

TH Tan, thank you for your comments. Regarding them 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/47 :
after installing http://releases.ubuntu.com/lucid/ I can't access the 
internet. Same ADSL modem with the same hardware setup nothing is changed. 
Here is my alternate work around as stated below paragraphs. I remember I do 
not need to do anything but leave the ADSL modem to be on to access internet. 
Please advice if you know what is wrong.

Seems like the Lucid ethernet driver for your hardware is not working
out.

Is it ok I downloaded http://releases.ubuntu.com/precise/ and checked
whether can I reboot without the screen going blank first? If no blank
screen after reboot then I will proceed to do your post #46 to isolate
which KernelMainlineBuild is causing the problem.

Since the ethernet driver does not seem to work in Lucid, it would be
helpful if we could find a release where both the ethernet works, and
your computer does not have the blank screen problem. Could you please
test for this in Precise via http://releases.ubuntu.com/precise/ ?

If blank screen again after reboot, I will download
http://releases.ubuntu.com/oneiric/ and checked whether can I reboot
without the screen going blank again? If no blank screen after reboot
then I will proceed to do your post #46 to isolate which
KernelMainlineBuild is causing the problem.

If the Precise release does not have working ethernet, or has the will
not boot problem, could you please test Oneiric?

Thank you for your understanding.

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

Christopher,
Summary
===
Action:Install ubuntu-10.04.4-desktop.amd64.iso successfully completed.
Result:HP8560w can reboot 10 times without problem but no internet access

Action:Install ubuntu-11.10-desktop.amd64.iso
Result:Installation DVD bootup for about a few minutes then hang SATA errors

Action:Install ubuntu-12.04.1-desktop.amd64.iso
Result:Installation DVD can bootup with usual ubuntu boot up sound but blank 
screen

Action:Install ubuntu-12.10-desktop.amd64.iso successfully completed, reboot, 
update ubuntu 12.10 with software patches and reboot again
Result: Installation with ubuntu 12.10 software updated via internet and now 
proceeding with post #46

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  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

apport information

** Description changed:

  Dear Sir/Madam,
  
  After a successful installation from ubuntu-12.10-desktop-amd64.iso, I
  managed to boot up once. Upon SECOND reboot, the screen goes blank and
  it displayed the following error messages.  I am not able to log in for
  the bug report.
  
   [drm]nouveau :01:00.0:Evo Ch1 mthd 0x0080 Data 0x(0x0006 0x05)
    [drm]nouveau :01:00.0:Evo Ch1 mthd 0x0080 Data 0x(0x1006 0x05)
    [drm]nouveau :01:00.0:Failed to idle channel 1
    [drm]nouveau :01:00.0:Failed to idle channel 2
    [drm]nouveau :01:00.0:Failed to idle channel 3
    [drm]nouveau :01:00.0:GPU lockup-switching to software fbcom
    [drm]nouveau :01:00.0:Failed to idle channel 1
    [drm]nouveau :01:00.0:Failed to idle channel 2
  
  My notebook is Hewlett Packard Elitebook HP8560w
    Intel core i7-2720QM CPU@2.2GHz x8
  
  Please advice how to make it bootable again instead of going blank
  screen.
  
  Regards,TH Tan
  ---
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  tanth  2053 F pulseaudio
   /dev/snd/controlC0:  tanth  2053 F pulseaudio
  DistroRelease: Ubuntu 12.10
  HibernationDevice: RESUME=UUID=c306fa02-89bd-4b18-a5ba-0bc0a4550038
  InstallationDate: Installed on 2012-11-03 (0 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5)
  MachineType: Hewlett-Packard HP EliteBook 8560w
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic 
root=UUID=ae9494b5-00e7-4ac1-bc59-01b330e7b772 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-17-generic N/A
   linux-backports-modules-3.5.0-17-generic  N/A
   linux-firmware1.95
  Tags:  quantal running-unity
  Uname: Linux 3.5.0-17-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 06/07/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68SVD Ver. F.26
  dmi.board.name: 1631
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 01.3B
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68SVDVer.F.26:bd06/07/2012:svnHewlett-Packard:pnHPEliteBook8560w:pvrA0001D02:rvnHewlett-Packard:rn1631:rvrKBCVersion01.3B:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8560w
  dmi.product.version: A0001D02
  dmi.sys.vendor: Hewlett-Packard
+ --- 
+ ApportVersion: 2.6.1-0ubuntu6
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  tanth  2065 F pulseaudio
+  /dev/snd/controlC0:  tanth  2065 F pulseaudio
+ DistroRelease: Ubuntu 12.10
+ HibernationDevice: RESUME=UUID=8d045624-61bd-4a15-bf46-f1a95de664af
+ InstallationDate: Installed on 2012-11-04 (0 days ago)
+ InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5)
+ MachineType: Hewlett-Packard HP EliteBook 8560w
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 nouveaufb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic 
root=UUID=5a032b55-2c3d-4f4a-9811-d5452e2953ad ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
+ RelatedPackageVersions:
+  linux-restricted-modules-3.5.0-17-generic N/A
+  linux-backports-modules-3.5.0-17-generic  N/A
+  linux-firmware1.95
+ Tags:  quantal running-unity
+ Uname: Linux 3.5.0-17-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 06/07/2012
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 68SVD Ver. F.26
+ dmi.board.name: 1631
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 01.3B
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68SVDVer.F.26:bd06/07/2012:svnHewlett-Packard:pnHPEliteBook8560w:pvrA0001D02:rvnHewlett-Packard:rn1631:rvrKBCVersion01.3B:cvnHewlett-Packard:ct10:cvr:
+ dmi.product.name: HP EliteBook 8560w
+ dmi.product.version: A0001D02
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: AlsaInfo.txt
   
https://bugs.launchpad.net/bugs/1073442/+attachment/3423182/+files/AlsaInfo.txt

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

TH Tan, please do not apport-collect further to this report, as the
information has already been provided by you.

Thank you for your understanding.

** Description changed:

  Dear Sir/Madam,
  
  After a successful installation from ubuntu-12.10-desktop-amd64.iso, I
  managed to boot up once. Upon SECOND reboot, the screen goes blank and
  it displayed the following error messages.  I am not able to log in for
  the bug report.
  
   [drm]nouveau :01:00.0:Evo Ch1 mthd 0x0080 Data 0x(0x0006 0x05)
    [drm]nouveau :01:00.0:Evo Ch1 mthd 0x0080 Data 0x(0x1006 0x05)
    [drm]nouveau :01:00.0:Failed to idle channel 1
    [drm]nouveau :01:00.0:Failed to idle channel 2
    [drm]nouveau :01:00.0:Failed to idle channel 3
    [drm]nouveau :01:00.0:GPU lockup-switching to software fbcom
    [drm]nouveau :01:00.0:Failed to idle channel 1
    [drm]nouveau :01:00.0:Failed to idle channel 2
  
  My notebook is Hewlett Packard Elitebook HP8560w
    Intel core i7-2720QM CPU@2.2GHz x8
  
  Please advice how to make it bootable again instead of going blank
  screen.
  
  Regards,TH Tan
  ---
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC1:  tanth  2053 F pulseaudio
   /dev/snd/controlC0:  tanth  2053 F pulseaudio
  DistroRelease: Ubuntu 12.10
  HibernationDevice: RESUME=UUID=c306fa02-89bd-4b18-a5ba-0bc0a4550038
  InstallationDate: Installed on 2012-11-03 (0 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5)
  MachineType: Hewlett-Packard HP EliteBook 8560w
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic 
root=UUID=ae9494b5-00e7-4ac1-bc59-01b330e7b772 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-17-generic N/A
   linux-backports-modules-3.5.0-17-generic  N/A
   linux-firmware1.95
  Tags:  quantal running-unity
  Uname: Linux 3.5.0-17-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 06/07/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68SVD Ver. F.26
  dmi.board.name: 1631
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 01.3B
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68SVDVer.F.26:bd06/07/2012:svnHewlett-Packard:pnHPEliteBook8560w:pvrA0001D02:rvnHewlett-Packard:rn1631:rvrKBCVersion01.3B:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8560w
  dmi.product.version: A0001D02
  dmi.sys.vendor: Hewlett-Packard
- --- 
- ApportVersion: 2.6.1-0ubuntu6
- Architecture: amd64
- AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC1:  tanth  2065 F pulseaudio
-  /dev/snd/controlC0:  tanth  2065 F pulseaudio
- DistroRelease: Ubuntu 12.10
- HibernationDevice: RESUME=UUID=8d045624-61bd-4a15-bf46-f1a95de664af
- InstallationDate: Installed on 2012-11-04 (0 days ago)
- InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5)
- MachineType: Hewlett-Packard HP EliteBook 8560w
- MarkForUpload: True
- Package: linux (not installed)
- ProcFB: 0 nouveaufb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic 
root=UUID=5a032b55-2c3d-4f4a-9811-d5452e2953ad ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
- RelatedPackageVersions:
-  linux-restricted-modules-3.5.0-17-generic N/A
-  linux-backports-modules-3.5.0-17-generic  N/A
-  linux-firmware1.95
- Tags:  quantal running-unity
- Uname: Linux 3.5.0-17-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- dmi.bios.date: 06/07/2012
- dmi.bios.vendor: Hewlett-Packard
- dmi.bios.version: 68SVD Ver. F.26
- dmi.board.name: 1631
- dmi.board.vendor: Hewlett-Packard
- dmi.board.version: KBC Version 01.3B
- dmi.chassis.type: 10
- dmi.chassis.vendor: Hewlett-Packard
- dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68SVDVer.F.26:bd06/07/2012:svnHewlett-Packard:pnHPEliteBook8560w:pvrA0001D02:rvnHewlett-Packard:rn1631:rvrKBCVersion01.3B:cvnHewlett-Packard:ct10:cvr:
- dmi.product.name: HP EliteBook 8560w
- dmi.product.version: A0001D02
- dmi.sys.vendor: Hewlett-Packard

** Attachment removed: AlsaInfo.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/+attachment/3423182/+files/AlsaInfo.txt

** Attachment removed: BootDmesg.txt
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/+attachment/3423183/+files/BootDmesg.txt

** Attachment removed: CurrentDmesg.txt

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

christopher,
   I just
$sudo dpkg -i *.deb  with v3.6-quantal and managed to do a re-boot and log 
into launchpad again.  What to do next?  Please advice.  The current 
installation of ubuntu 12.10 is using kernel 3.5.0-17-generic.  I install linux 
kernel v3.4 or earlier version? or I do a reboot to see problem is still there 
or not?  Maybe re-boot cause blank screen again, I will reply you 10 hours 
later.

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

Hello Christopher,
   Post#46 line 5 Once you've tested the upstream kernel,...  what do you 
mean by upstream kernel?  For example ubuntu12.10 was released on 17October2012 
with linux kernel library module version 3.5.0-17-generic, you mean use linux 
kernel library module version 3.6 or later than 17October2012? is this correct?

   I will now proceed to do numerous reboot to see anymore blank screen
upon reboot.  Will update you soon once the result is available.

Regards, TH Tan

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

Hello Christopher,
Thanks alot.  I am able to reboot 10 times with no problem now.  You are 
great!  Thanks again.  
I would like to do basic functional tests on some of the peripheral ports 
like USB2 or USB3 port or eSATAp port or Firewire port for the next few days.  
I need to borrow these devices from others and connect to hp8560w to do basic 
functional tests.  I will write to you again on the results after testing.  I 
just want to check that the device drivers are present.

** Tags removed: needs-upstream-testing
** Tags added: kernel-fixed-upstream

** Tags removed: kernel-fixed-upstream
** Tags added: kernel-fixed-upstream-v3.6-quantal

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

Hello Christopher,
Though the volume bar is at the centre, there was no sound during reboot.  
When the volume bar is near to maximum position, the sound then appears.  
Anything wrong with the sound routine?

Regards, TH Tan

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

TH Tan, thank you for testing the mainline kernel. Regarding your comments
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/68 :
Post#46 line 5 Once you've tested the upstream kernel,... what do you mean
by upstream kernel?

Upstream = mainline.

For example ubuntu12.10 was released on 17October2012 with linux
kernel library module version 3.5.0-17-generic

The linux kernel that comes with Ubuntu by default is not the
mainline/upstream kernel, but the Ubuntu/downstream one.

you mean use linux kernel library module version 3.6 or later than
17October2012? is this correct?

As you tested v3.6-quantal this would be sufficient.

Regarding
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1073442/comments/69 :
Thanks alot. I am able to reboot 10 times with no problem now. You are great!
Thanks again.

Glad the boot problem is addressed with the mainline kernel.

I would like to do basic functional tests on some of the peripheral
ports like USB2 or USB3 port or eSATAp port or Firewire port for the
next few days. I need to borrow these devices from others and connect to
hp8560w to do basic functional tests. I will write to you again on the
results after testing. I just want to check that the device drivers are
present.

While that is great you are willing to do such tests, this bug report is
the wrong forum for providing the results of them. This bug report is
only focused on the boot problem.

Hello Christopher, Though the volume bar is at the centre, there was
no sound during reboot. When the volume bar is near to maximum position,
the sound then appears. Anything wrong with the sound routine?

In addition to this bug report only focusing on the boot problem, as per
https://wiki.ubuntu.com/Kernel/MainlineBuilds#Kernel.2BAC8-FAQ.2BAC8-DebuggingMainlineBuildsSupport.Does_the_kernel_team_support_the_mainline_kernel_builds.3F
no support is offered for problems using the mainline kernel.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed

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Title:
[HP EliteBook 8560w] Screen goes blank upon reboot after successful
installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

apport information

** Tags added: apport-collected running-unity

** Description changed:

  Dear Sir/Madam,
   
  After a successful installation from ubuntu-12.10-desktop-amd64.iso, I 
managed to boot up once. Upon SECOND reboot, the screen goes blank and it 
displayed the following error messages.  I am not able to log in for the bug 
report.
   
   [drm]nouveau :01:00.0:Evo Ch1 mthd 0x0080 Data 0x(0x0006 0x05)
[drm]nouveau :01:00.0:Evo Ch1 mthd 0x0080 Data 0x(0x1006 0x05)
[drm]nouveau :01:00.0:Failed to idle channel 1
[drm]nouveau :01:00.0:Failed to idle channel 2
[drm]nouveau :01:00.0:Failed to idle channel 3
[drm]nouveau :01:00.0:GPU lockup-switching to software fbcom
[drm]nouveau :01:00.0:Failed to idle channel 1
[drm]nouveau :01:00.0:Failed to idle channel 2
   
  My notebook is Hewlett Packard Elitebook HP8560w
Intel core i7-2720QM CPU@2.2GHz x8
   
  Please advice how to make it bootable again instead of going blank screen.
   
  Regards,TH Tan
+ --- 
+ ApportVersion: 2.6.1-0ubuntu6
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  tanth  2053 F pulseaudio
+  /dev/snd/controlC0:  tanth  2053 F pulseaudio
+ DistroRelease: Ubuntu 12.10
+ HibernationDevice: RESUME=UUID=c306fa02-89bd-4b18-a5ba-0bc0a4550038
+ InstallationDate: Installed on 2012-11-03 (0 days ago)
+ InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5)
+ MachineType: Hewlett-Packard HP EliteBook 8560w
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 nouveaufb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic 
root=UUID=ae9494b5-00e7-4ac1-bc59-01b330e7b772 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
+ RelatedPackageVersions:
+  linux-restricted-modules-3.5.0-17-generic N/A
+  linux-backports-modules-3.5.0-17-generic  N/A
+  linux-firmware1.95
+ Tags:  quantal running-unity
+ Uname: Linux 3.5.0-17-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 06/07/2012
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 68SVD Ver. F.26
+ dmi.board.name: 1631
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 01.3B
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68SVDVer.F.26:bd06/07/2012:svnHewlett-Packard:pnHPEliteBook8560w:pvrA0001D02:rvnHewlett-Packard:rn1631:rvrKBCVersion01.3B:cvnHewlett-Packard:ct10:cvr:
+ dmi.product.name: HP EliteBook 8560w
+ dmi.product.version: A0001D02
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: AlsaInfo.txt
   
https://bugs.launchpad.net/bugs/1073442/+attachment/3422203/+files/AlsaInfo.txt

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

Dear Sir/Madam,
  Upon re-installation of Ubuntu 12.10 64bits ISO image, with a terminal screen 
I run 
$sudo apt-get -y install python-launchpadlib
$apport-collect 1073442

  After about a few minutes, the apport-collect was completed.  Please
email tan...@gmail.com once you have fixed the bug and I will reinstall
ubuntu 12.10 64bit iso image to reconfirm bug is fixed already.  Thanks.

Regards, tan...@gmail.com

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

Dear Sir/Madam,

$apport-collect 1073442

was run twice.

Regards, TH Tan

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Title:
  [HP EliteBook 8560w] Screen goes blank upon reboot after successful
  installation of Ubuntu 12.10(64bit) desktop version

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[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version

2012-11-02 Thread Christopher M. Penalver

TH Tan, thank you providing the apport-collect. Did this issue not occur
in a release prior to Quantal?

** Description changed:

  Dear Sir/Madam,
-  
- After a successful installation from ubuntu-12.10-desktop-amd64.iso, I 
managed to boot up once. Upon SECOND reboot, the screen goes blank and it 
displayed the following error messages.  I am not able to log in for the bug 
report.
-  
-  [drm]nouveau :01:00.0:Evo Ch1 mthd 0x0080 Data 0x(0x0006 0x05)
-   [drm]nouveau :01:00.0:Evo Ch1 mthd 0x0080 Data 0x(0x1006 0x05)
-   [drm]nouveau :01:00.0:Failed to idle channel 1
-   [drm]nouveau :01:00.0:Failed to idle channel 2
-   [drm]nouveau :01:00.0:Failed to idle channel 3
-   [drm]nouveau :01:00.0:GPU lockup-switching to software fbcom
-   [drm]nouveau :01:00.0:Failed to idle channel 1
-   [drm]nouveau :01:00.0:Failed to idle channel 2
-  
+ 
+ After a successful installation from ubuntu-12.10-desktop-amd64.iso, I
+ managed to boot up once. Upon SECOND reboot, the screen goes blank and
+ it displayed the following error messages.  I am not able to log in for
+ the bug report.
+ 
+  [drm]nouveau :01:00.0:Evo Ch1 mthd 0x0080 Data 0x(0x0006 0x05)
+   [drm]nouveau :01:00.0:Evo Ch1 mthd 0x0080 Data 0x(0x1006 0x05)
+   [drm]nouveau :01:00.0:Failed to idle channel 1
+   [drm]nouveau :01:00.0:Failed to idle channel 2
+   [drm]nouveau :01:00.0:Failed to idle channel 3
+   [drm]nouveau :01:00.0:GPU lockup-switching to software fbcom
+   [drm]nouveau :01:00.0:Failed to idle channel 1
+   [drm]nouveau :01:00.0:Failed to idle channel 2
+ 
  My notebook is Hewlett Packard Elitebook HP8560w
-   Intel core i7-2720QM CPU@2.2GHz x8
-  
- Please advice how to make it bootable again instead of going blank screen.
-  
+   Intel core i7-2720QM CPU@2.2GHz x8
+ 
+ Please advice how to make it bootable again instead of going blank
+ screen.
+ 
  Regards,TH Tan
- --- 
+ ---
  ApportVersion: 2.6.1-0ubuntu6
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC1:  tanth  2053 F pulseaudio
-  /dev/snd/controlC0:  tanth  2053 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  tanth  2053 F pulseaudio
+  /dev/snd/controlC0:  tanth  2053 F pulseaudio
  DistroRelease: Ubuntu 12.10
  HibernationDevice: RESUME=UUID=c306fa02-89bd-4b18-a5ba-0bc0a4550038
  InstallationDate: Installed on 2012-11-03 (0 days ago)
  InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5)
  MachineType: Hewlett-Packard HP EliteBook 8560w
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic 
root=UUID=ae9494b5-00e7-4ac1-bc59-01b330e7b772 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
  RelatedPackageVersions:
-  linux-restricted-modules-3.5.0-17-generic N/A
-  linux-backports-modules-3.5.0-17-generic  N/A
-  linux-firmware1.95
+  linux-restricted-modules-3.5.0-17-generic N/A
+  linux-backports-modules-3.5.0-17-generic  N/A
+  linux-firmware1.95
  Tags:  quantal running-unity
  Uname: Linux 3.5.0-17-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 06/07/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68SVD Ver. F.26
  dmi.board.name: 1631
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 01.3B
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68SVDVer.F.26:bd06/07/2012:svnHewlett-Packard:pnHPEliteBook8560w:pvrA0001D02:rvnHewlett-Packard:rn1631:rvrKBCVersion01.3B:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8560w
  dmi.product.version: A0001D02
  dmi.sys.vendor: Hewlett-Packard
- --- 
- ApportVersion: 2.6.1-0ubuntu6
- Architecture: amd64
- AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC1:  tanth  2053 F pulseaudio
-  /dev/snd/controlC0:  tanth  2053 F pulseaudio
- DistroRelease: Ubuntu 12.10
- HibernationDevice: RESUME=UUID=c306fa02-89bd-4b18-a5ba-0bc0a4550038
- InstallationDate: Installed on 2012-11-03 (0 days ago)
- InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5)
- MachineType: Hewlett-Packard HP EliteBook 8560w
- MarkForUpload: True
- Package: linux (not installed)
- ProcFB: 0 nouveaufb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic 
root=UUID=ae9494b5-00e7-4ac1-bc59-01b330e7b772 ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
- RelatedPackageVersions:
-  linux-restricted-modules-3.5.0-17-generic N/A
-  linux-backports-modules-3.5.0-17-generic  N/A
-  linux-firmware1.95
- Tags:  quantal running-unity
- Uname: Linux

[Bug 1073442] Re: [HP EliteBook 8560w] Screen goes blank upon reboot after successful installation of Ubuntu 12.10(64bit) desktop version