[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
Hello @Hui Wang, I have created a alsa-info.sh when the sound is working normally.I have attached both links for working sound and not working sound cases. Please take a look at it. May be you could get some idea from it? Sound Not working from internal speakers. http://alsa-project.org/db/?f=752ec2e16ade480b7793f110e2bdaf30dfb75af6 Sound Working from internal Speakers. http://alsa-project.org/db/?f=85278199fe60dad58925ffecee6005273fe18261 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
@Prajwal, We could not find that machine to debug, since this issue happens randomly, we have no idea what introduces this issue. Could you try the latest mainline kernel to see if it works or not (https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.8-rc4/), if it still could not work, it is better to report this issue to upstream kernel bugzilla (https://bugzilla.kernel.org/enter_bug.cgi?product=Drivers), let community help fix this bug, then we will integrate the fix to ubuntu kernel. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
** Package changed: alsa-driver (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
Hello, I am having the same issues in my hp envy y013cl laptop.I tried the above steps but could not get the audio from speakers working.Please help me fix this issue.Will provide all the necessary logs. Aplay-l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: CX8200 Analog [CX8200 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4] Subdevices: 1/1 Subdevice #0: subdevice #0 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
Yes, the speakers behaves perfectly now. Thank you. When auto-mute is enabled and I disconnect the headphones shouldn't the global system volume be muted? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
Please do a test. Boot with the regular kernel (5.0.0-35-generic), make sure the speakers can work after booting, then run: amixer sset 'Auto-Mute Mode' 'Disabled' After that plug a headphone and unplug the headphone, does the speaker still work? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
** Attachment added: "alsa-info.txt.failed-built-in-speaker.txt" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+attachment/5305009/+files/alsa-info.txt.failed-built-in-speaker.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
** Attachment added: "alsa-info.txt.success-internal-headphones" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+attachment/5305010/+files/alsa-info.txt.success-internal-headphones -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
I installed modified kernal: 5.0.0-34.36+conexant-codec-generic #codec SMP Tue Nov 12 22:40:14 CST 2019 x86_64 x86_64 x86_64 GNU/Linux After system startup there is no sound from built-in speakers. After connecting headphones sound works correctly in headphones. After disconnecting headphones again there is no sound from built-in speakers. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
I have some additional observations (on regular kernel: 5.0.0-35-generic #38~18.04.1-Ubuntu SMP Mon Nov 11 09:16:10 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux): I also have a HP docking station which has its own separated built-in DAC. When laptop is connected to this docking station I can choose from following sound devices: - Digital Output (S/PDIF) - USB Audio - Analog Output - USB Audio - Speakers - Built-in Audio When I don't connect headphones I can switch between these devices and when coming back to built-in speakers the speakers usually work (however sometimes they don't). But after connecting headphones the speakers will never work again. To clarify: all previous tests I did were done on laptop disconnected from docking station. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
** Attachment added: "alsa-info.txt.still-failed-built-in-speakers" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+attachment/5305011/+files/alsa-info.txt.still-failed-built-in-speakers -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
To install the testing kernel: sudo dpkg -i linux-modules-xxx.deb sudo dpkg- i linux-image-xxx.deb sudo dpkg -i linux-modules-extra-xxx.deb reboot To choose the kernel: you could press ESC button during the grub (bootloader) stage, then there is a menu you could choose the kernel. After booting up, you could run uname -a to verify the kernel you are running. To uninstall the testing kernel: sudo dpkg -p linux-modules-extra-xxx.deb (run dpkg --list | grep linux-modules-extra*, then you will konw the full name of linux-modules-extra-xxx.deb) sudo dpkg -p linux-image-xxx.deb sudo dpkg -p linux-modules-xxx.deb. reboot. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
Thank you Hui Wang for your quick answer. Could you help me with install and then uninstall procedure? I understand that I have to install all these kernel packages with "sudo dpkg -i". But: 1. What is the order of installation of these packages? 2. After installation how can I switch from current kernel to this new kernel? Currently I use "5.0.0-35-generic #38~18.04.1-Ubuntu SMP Mon Nov 11 09:16:10 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux" 3. What if this new kernel won't boot my computer? Will be there any backup kernel installed? 4. After tests what should I do get back to "stock" kernel? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
following the #5, the testing kernel is at: https://people.canonical.com/~hwang4/conexant-test/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
Please test this kernel, let us see if the kernel fixes the problem or not. If not, please upload a new alsa-info.txt. thx. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
** Attachment added: "alsa-info.txt_speaker_fail" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+attachment/5304484/+files/alsa-info.txt_speaker_fail -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
Hi Hui Wang. Thanks for your reply. I'm attaching requested files. ** Attachment added: "alsa-info.txt_speaker_ok" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+attachment/5304483/+files/alsa-info.txt_speaker_ok -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1852067] Re: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok.
When the speaker can output sound, please generate an alsa- info.txt_speaker_ok (by run alsa-info) Then plug headphone and unplug the headphone. Make sure the speaker can't output sound anymore, please generate an alsa-info.txt_speaker_fail Then upload both alsa-info.txt_speaker_ok and alsa- info.txt_speaker_fail. thx. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1852067 Title: [HP ZBook Studio G5, Conexant Generic, Speaker, Internal] No sound from built-in speakers after disconnecting headphones. Prior to connecting headphones speakers works ok. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1852067/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
