Re: File upload error with OM 5.0.1
Well this did the trick. Thank you so much. I would recommend including this step into the installation manual. Am Do., 15. Okt. 2020 um 14:40 Uhr schrieb Maxim Solodovnik < solomax...@gmail.com>: > Well > > This *FailedToExecuteCommand `'gs' * > basically means you don't have ghostscript installed > > `apt install ghostscript` > > > On Thu, 15 Oct 2020 at 19:20, K. Kamhamea wrote: > >> process: doJodConvert >> command: null >> exception: null >> error: Document converted successfully >> exitValue: 0 >> optional: false >> out: null >> >> process: convert PDF to images >> command: convert -density 150 -define pdf:use-cropbox=true >> /opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/a3be2e9f-03da-46c1-8db8-95f335f3cb6f.pdf >> +profile '*' -quality 90 >> /opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/page-%04d.png >> >> exception: null >> error: convert-im6.q16: FailedToExecuteCommand `'gs' -sstdout=%stderr >> -dQUIET -dSAFER -dBATCH -dNOPAUSE -dNOPROMPT -dMaxBitmap=5 >> -dAlignToPixels=0 -dGridFitTT=2 '-sDEVICE=pngalpha' -dTextAlphaBits=4 >> -dGraphicsAlphaBits=4 '-r150x150' -dUseCropBox >> '-sOutputFile=/tmp/magick-58927Ww3-PTFW5x0Z%d' >> '-f/tmp/magick-58927p9wkDZxBCVUZ' '-f/tmp/magick-58927E4UPxDcnkQeY'' (1) @ >> error/pdf.c/InvokePDFDelegate/291. >> convert-im6.q16: no images defined >> `/opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/page-%04d.png' >> @ error/convert.c/ConvertImageCommand/3258. >> exitValue: 1 >> optional: false >> out: >> >> Looks like ImageMagick is not properly installed, but in fact it is. I >> just double checked it. Also the configuration lines (pattern PS and PDF) >> are properly commented out. >> >> Am Do., 15. Okt. 2020 um 13:56 Uhr schrieb Maxim Solodovnik < >> solomax...@gmail.com>: >> >>> Can you click the "exclamation icon"? it will show dialog with all steps >>> including the one with error >>> >>> On Thu, 15 Oct 2020 at 17:39, K. Kamhamea >>> wrote: >>> Though I did no problem encounter with M4, it doesn't work with the current version now. [image: grafik.png] The logfiles don't show any error (as far as I can say) This is the catalina.out content for these two uploads: ^[[39mDEBUG^[[0;39m 10-15 11:23:59.653 ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-1]^[[0;39m - Sending WebSocket PING ^[[39mDEBUG^[[0;39m 10-15 11:24:10.342 ^[[36mo.a.o.c.d.f.FileProcessor:72 [Thread-320]^[[0;39m - file extension: pdf ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 ^[[36mo.a.o.c.d.f.FileProcessor:76 [Thread-320]^[[0;39m - isAsIs: false ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 ^[[36mo.a.o.c.d.f.FileProcessor:106 [Thread-320]^[[0;39m - writing file to: /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.350 ^[[36mo.a.o.c.d.f.FileProcessor:113 [Thread-320]^[[0;39m - Office document: /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.352 ^[[36mo.a.o.c.c.DocumentConverter:65 [Thread-320]^[[0;39m - fullProcessing: false ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 ^[[36mo.a.o.c.c.DocumentConverter:74 [Thread-320]^[[0;39m - -- generate page images -- ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 ^[[36mo.a.o.c.c.ImageConverter:180 [Thread-320]^[[0;39m - convertDocument ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:85 [Thread-320]^[[0;39m - START convert PDF to images # ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:86 [Thread-320]^[[0;39m - convert -density 150 -define pdf:use-cropbox=true /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.391 ^[[36mo.a.o.u.p.ProcessHelper:92 [Thread-320]^[[0;39m - END convert PDF to images # ^[[34mINFO ^[[0;39m 10-15 11:24:10.392 ^[[36mo.a.o.d.d.r.RoomDao:86 [Thread-320]^[[0;39m - [get]: No room id given ^[[39mDEBUG^[[0;39m 10-15 11:24:10.514 ^[[36mo.a.o.c.d.f.FileProcessor:136 [Thread-320]^[[0;39m - fileId: 6 ^[[39mDEBUG^[[0;39m 10-15 11:24:10.515 ^[[36mo.a.o.c.d.f.FileProcessor:97 [Thread-320]^[[0;39m - Clean up was successful ? true ^[[39mDEBUG^[[0;39m 10-15 11:24:19.617 ^[[36mo.a.o.d.d.f.FileItemDao:55 [nio-5443-exec-2]^[[0;39m - getByOwner() started ^[[39mDEBUG^[[0;39m 10-15 11:24:29.703 ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-8]^[[0;39m - Sending WebSocket PING ^[[39mDEBUG^[[0;39m 10-15 11:30:00.249 ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-6]^[[0;39m - Sending WebSocket PING
Re: File upload error with OM 5.0.1
Well This *FailedToExecuteCommand `'gs' * basically means you don't have ghostscript installed `apt install ghostscript` On Thu, 15 Oct 2020 at 19:20, K. Kamhamea wrote: > process: doJodConvert > command: null > exception: null > error: Document converted successfully > exitValue: 0 > optional: false > out: null > > process: convert PDF to images > command: convert -density 150 -define pdf:use-cropbox=true > /opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/a3be2e9f-03da-46c1-8db8-95f335f3cb6f.pdf > +profile '*' -quality 90 > /opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/page-%04d.png > > exception: null > error: convert-im6.q16: FailedToExecuteCommand `'gs' -sstdout=%stderr > -dQUIET -dSAFER -dBATCH -dNOPAUSE -dNOPROMPT -dMaxBitmap=5 > -dAlignToPixels=0 -dGridFitTT=2 '-sDEVICE=pngalpha' -dTextAlphaBits=4 > -dGraphicsAlphaBits=4 '-r150x150' -dUseCropBox > '-sOutputFile=/tmp/magick-58927Ww3-PTFW5x0Z%d' > '-f/tmp/magick-58927p9wkDZxBCVUZ' '-f/tmp/magick-58927E4UPxDcnkQeY'' (1) @ > error/pdf.c/InvokePDFDelegate/291. > convert-im6.q16: no images defined > `/opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/page-%04d.png' > @ error/convert.c/ConvertImageCommand/3258. > exitValue: 1 > optional: false > out: > > Looks like ImageMagick is not properly installed, but in fact it is. I > just double checked it. Also the configuration lines (pattern PS and PDF) > are properly commented out. > > Am Do., 15. Okt. 2020 um 13:56 Uhr schrieb Maxim Solodovnik < > solomax...@gmail.com>: > >> Can you click the "exclamation icon"? it will show dialog with all steps >> including the one with error >> >> On Thu, 15 Oct 2020 at 17:39, K. Kamhamea >> wrote: >> >>> Though I did no problem encounter with M4, it doesn't work with the >>> current version now. >>> >>> [image: grafik.png] >>> >>> The logfiles don't show any error (as far as I can say) This is the >>> catalina.out content for these two uploads: >>> >>> ^[[39mDEBUG^[[0;39m 10-15 11:23:59.653 >>> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-1]^[[0;39m - Sending >>> WebSocket PING >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.342 >>> ^[[36mo.a.o.c.d.f.FileProcessor:72 [Thread-320]^[[0;39m - file extension: >>> pdf >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 >>> ^[[36mo.a.o.c.d.f.FileProcessor:76 [Thread-320]^[[0;39m - isAsIs: false >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 >>> ^[[36mo.a.o.c.d.f.FileProcessor:106 [Thread-320]^[[0;39m - writing file to: >>> /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.350 >>> ^[[36mo.a.o.c.d.f.FileProcessor:113 [Thread-320]^[[0;39m - Office document: >>> /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.352 >>> ^[[36mo.a.o.c.c.DocumentConverter:65 [Thread-320]^[[0;39m - fullProcessing: >>> false >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 >>> ^[[36mo.a.o.c.c.DocumentConverter:74 [Thread-320]^[[0;39m - -- generate >>> page images -- >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 >>> ^[[36mo.a.o.c.c.ImageConverter:180 [Thread-320]^[[0;39m - convertDocument >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:85 >>> [Thread-320]^[[0;39m - START convert PDF to images # >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:86 >>> [Thread-320]^[[0;39m - convert -density 150 -define pdf:use-cropbox=true >>> /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c> >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.391 ^[[36mo.a.o.u.p.ProcessHelper:92 >>> [Thread-320]^[[0;39m - END convert PDF to images # >>> ^[[34mINFO ^[[0;39m 10-15 11:24:10.392 ^[[36mo.a.o.d.d.r.RoomDao:86 >>> [Thread-320]^[[0;39m - [get]: No room id given >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.514 >>> ^[[36mo.a.o.c.d.f.FileProcessor:136 [Thread-320]^[[0;39m - fileId: 6 >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.515 >>> ^[[36mo.a.o.c.d.f.FileProcessor:97 [Thread-320]^[[0;39m - Clean up was >>> successful ? true >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:19.617 ^[[36mo.a.o.d.d.f.FileItemDao:55 >>> [nio-5443-exec-2]^[[0;39m - getByOwner() started >>> ^[[39mDEBUG^[[0;39m 10-15 11:24:29.703 >>> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-8]^[[0;39m - Sending >>> WebSocket PING >>> >>> >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:00.249 >>> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-6]^[[0;39m - Sending >>> WebSocket PING >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.437 >>> ^[[36mo.a.o.c.d.f.FileProcessor:72 [Thread-339]^[[0;39m - file extension: >>> pptx >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 >>> ^[[36mo.a.o.c.d.f.FileProcessor:76 [Thread-339]^[[0;39m - isAsIs: false >>> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 >>>
Re: File upload error with OM 5.0.1
process: doJodConvert command: null exception: null error: Document converted successfully exitValue: 0 optional: false out: null process: convert PDF to images command: convert -density 150 -define pdf:use-cropbox=true /opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/a3be2e9f-03da-46c1-8db8-95f335f3cb6f.pdf +profile '*' -quality 90 /opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/page-%04d.png exception: null error: convert-im6.q16: FailedToExecuteCommand `'gs' -sstdout=%stderr -dQUIET -dSAFER -dBATCH -dNOPAUSE -dNOPROMPT -dMaxBitmap=5 -dAlignToPixels=0 -dGridFitTT=2 '-sDEVICE=pngalpha' -dTextAlphaBits=4 -dGraphicsAlphaBits=4 '-r150x150' -dUseCropBox '-sOutputFile=/tmp/magick-58927Ww3-PTFW5x0Z%d' '-f/tmp/magick-58927p9wkDZxBCVUZ' '-f/tmp/magick-58927E4UPxDcnkQeY'' (1) @ error/pdf.c/InvokePDFDelegate/291. convert-im6.q16: no images defined `/opt/open501/webapps/openmeetings/data/upload/files/a3be2e9f-03da-46c1-8db8-95f335f3cb6f/page-%04d.png' @ error/convert.c/ConvertImageCommand/3258. exitValue: 1 optional: false out: Looks like ImageMagick is not properly installed, but in fact it is. I just double checked it. Also the configuration lines (pattern PS and PDF) are properly commented out. Am Do., 15. Okt. 2020 um 13:56 Uhr schrieb Maxim Solodovnik < solomax...@gmail.com>: > Can you click the "exclamation icon"? it will show dialog with all steps > including the one with error > > On Thu, 15 Oct 2020 at 17:39, K. Kamhamea wrote: > >> Though I did no problem encounter with M4, it doesn't work with the >> current version now. >> >> [image: grafik.png] >> >> The logfiles don't show any error (as far as I can say) This is the >> catalina.out content for these two uploads: >> >> ^[[39mDEBUG^[[0;39m 10-15 11:23:59.653 >> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-1]^[[0;39m - Sending >> WebSocket PING >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.342 ^[[36mo.a.o.c.d.f.FileProcessor:72 >> [Thread-320]^[[0;39m - file extension: pdf >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 ^[[36mo.a.o.c.d.f.FileProcessor:76 >> [Thread-320]^[[0;39m - isAsIs: false >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 >> ^[[36mo.a.o.c.d.f.FileProcessor:106 [Thread-320]^[[0;39m - writing file to: >> /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.350 >> ^[[36mo.a.o.c.d.f.FileProcessor:113 [Thread-320]^[[0;39m - Office document: >> /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.352 >> ^[[36mo.a.o.c.c.DocumentConverter:65 [Thread-320]^[[0;39m - fullProcessing: >> false >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 >> ^[[36mo.a.o.c.c.DocumentConverter:74 [Thread-320]^[[0;39m - -- generate >> page images -- >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 ^[[36mo.a.o.c.c.ImageConverter:180 >> [Thread-320]^[[0;39m - convertDocument >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:85 >> [Thread-320]^[[0;39m - START convert PDF to images # >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:86 >> [Thread-320]^[[0;39m - convert -density 150 -define pdf:use-cropbox=true >> /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c> >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.391 ^[[36mo.a.o.u.p.ProcessHelper:92 >> [Thread-320]^[[0;39m - END convert PDF to images # >> ^[[34mINFO ^[[0;39m 10-15 11:24:10.392 ^[[36mo.a.o.d.d.r.RoomDao:86 >> [Thread-320]^[[0;39m - [get]: No room id given >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.514 >> ^[[36mo.a.o.c.d.f.FileProcessor:136 [Thread-320]^[[0;39m - fileId: 6 >> ^[[39mDEBUG^[[0;39m 10-15 11:24:10.515 ^[[36mo.a.o.c.d.f.FileProcessor:97 >> [Thread-320]^[[0;39m - Clean up was successful ? true >> ^[[39mDEBUG^[[0;39m 10-15 11:24:19.617 ^[[36mo.a.o.d.d.f.FileItemDao:55 >> [nio-5443-exec-2]^[[0;39m - getByOwner() started >> ^[[39mDEBUG^[[0;39m 10-15 11:24:29.703 >> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-8]^[[0;39m - Sending >> WebSocket PING >> >> >> ^[[39mDEBUG^[[0;39m 10-15 11:30:00.249 >> ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-6]^[[0;39m - Sending >> WebSocket PING >> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.437 ^[[36mo.a.o.c.d.f.FileProcessor:72 >> [Thread-339]^[[0;39m - file extension: pptx >> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 ^[[36mo.a.o.c.d.f.FileProcessor:76 >> [Thread-339]^[[0;39m - isAsIs: false >> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 >> ^[[36mo.a.o.c.d.f.FileProcessor:106 [Thread-339]^[[0;39m - writing file to: >> /opt/open501/webapps/openmeetings/data/upload/files/bd02ba93-9a8a-481b-b3a0-bef60f98ad4a/bd02ba93-9a8a-481b-b3a0-bef60f98> >> ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 >> ^[[36mo.a.o.c.d.f.FileProcessor:113 [Thread-339]^[[0;39m - Office document: >>
Re: File upload error with OM 5.0.1
Can you click the "exclamation icon"? it will show dialog with all steps including the one with error On Thu, 15 Oct 2020 at 17:39, K. Kamhamea wrote: > Though I did no problem encounter with M4, it doesn't work with the > current version now. > > [image: grafik.png] > > The logfiles don't show any error (as far as I can say) This is the > catalina.out content for these two uploads: > > ^[[39mDEBUG^[[0;39m 10-15 11:23:59.653 > ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-1]^[[0;39m - Sending > WebSocket PING > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.342 ^[[36mo.a.o.c.d.f.FileProcessor:72 > [Thread-320]^[[0;39m - file extension: pdf > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 ^[[36mo.a.o.c.d.f.FileProcessor:76 > [Thread-320]^[[0;39m - isAsIs: false > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.349 ^[[36mo.a.o.c.d.f.FileProcessor:106 > [Thread-320]^[[0;39m - writing file to: > /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.350 ^[[36mo.a.o.c.d.f.FileProcessor:113 > [Thread-320]^[[0;39m - Office document: > /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c1ae4de-5ce0-42ec-8d83-8e989ca2> > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.352 > ^[[36mo.a.o.c.c.DocumentConverter:65 [Thread-320]^[[0;39m - fullProcessing: > false > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 > ^[[36mo.a.o.c.c.DocumentConverter:74 [Thread-320]^[[0;39m - -- generate > page images -- > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.353 ^[[36mo.a.o.c.c.ImageConverter:180 > [Thread-320]^[[0;39m - convertDocument > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:85 > [Thread-320]^[[0;39m - START convert PDF to images # > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.360 ^[[36mo.a.o.u.p.ProcessHelper:86 > [Thread-320]^[[0;39m - convert -density 150 -define pdf:use-cropbox=true > /opt/open501/webapps/openmeetings/data/upload/files/5c1ae4de-5ce0-42ec-8d83-8e989ca2a95e/5c> > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.391 ^[[36mo.a.o.u.p.ProcessHelper:92 > [Thread-320]^[[0;39m - END convert PDF to images # > ^[[34mINFO ^[[0;39m 10-15 11:24:10.392 ^[[36mo.a.o.d.d.r.RoomDao:86 > [Thread-320]^[[0;39m - [get]: No room id given > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.514 ^[[36mo.a.o.c.d.f.FileProcessor:136 > [Thread-320]^[[0;39m - fileId: 6 > ^[[39mDEBUG^[[0;39m 10-15 11:24:10.515 ^[[36mo.a.o.c.d.f.FileProcessor:97 > [Thread-320]^[[0;39m - Clean up was successful ? true > ^[[39mDEBUG^[[0;39m 10-15 11:24:19.617 ^[[36mo.a.o.d.d.f.FileItemDao:55 > [nio-5443-exec-2]^[[0;39m - getByOwner() started > ^[[39mDEBUG^[[0;39m 10-15 11:24:29.703 > ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-8]^[[0;39m - Sending > WebSocket PING > > > ^[[39mDEBUG^[[0;39m 10-15 11:30:00.249 > ^[[36mo.a.o.w.c.OmWebSocketPanel:129 [nio-5443-exec-6]^[[0;39m - Sending > WebSocket PING > ^[[39mDEBUG^[[0;39m 10-15 11:30:20.437 ^[[36mo.a.o.c.d.f.FileProcessor:72 > [Thread-339]^[[0;39m - file extension: pptx > ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 ^[[36mo.a.o.c.d.f.FileProcessor:76 > [Thread-339]^[[0;39m - isAsIs: false > ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 ^[[36mo.a.o.c.d.f.FileProcessor:106 > [Thread-339]^[[0;39m - writing file to: > /opt/open501/webapps/openmeetings/data/upload/files/bd02ba93-9a8a-481b-b3a0-bef60f98ad4a/bd02ba93-9a8a-481b-b3a0-bef60f98> > ^[[39mDEBUG^[[0;39m 10-15 11:30:20.460 ^[[36mo.a.o.c.d.f.FileProcessor:113 > [Thread-339]^[[0;39m - Office document: > /opt/open501/webapps/openmeetings/data/upload/files/bd02ba93-9a8a-481b-b3a0-bef60f98ad4a/bd02ba93-9a8a-481b-b3a0-bef60f98> > ^[[39mDEBUG^[[0;39m 10-15 11:30:20.462 > ^[[36mo.a.o.c.c.DocumentConverter:65 [Thread-339]^[[0;39m - fullProcessing: > true > ^[[39mDEBUG^[[0;39m 10-15 11:30:20.462 > ^[[36mo.a.o.c.c.DocumentConverter:67 [Thread-339]^[[0;39m - -- running JOD > -- > ^[[34mINFO ^[[0;39m 10-15 11:30:20.464 > ^[[36mo.j.l.o.OfficeProcessManager:313 [Thread-339]^[[0;39m - Submitting > task 'Start' and waiting... > ^[[34mINFO ^[[0;39m 10-15 11:30:20.472 ^[[36mo.j.l.o.OfficeDescriptor:101 > [officeprocess-6]^[[0;39m - soffice info (from exec path): Product: > LibreOffice - Version: ??? - useLongOptionNameGnuStyle: true > ^[[34mINFO ^[[0;39m 10-15 11:30:20.574 ^[[36mo.j.l.o.OfficeDescriptor:75 > [officeprocess-6]^[[0;39m - soffice info (from help output): Product: > LibreOffice - Version: 7.0.2.2 - useLongOptionNameGnuStyle: true > ^[[34mINFO ^[[0;39m 10-15 11:30:20.574 ^[[36mo.j.l.o.OfficeProcess:420 > [officeprocess-6]^[[0;39m - OFFICE HOME: /usr/lib/libreoffice > ^[[34mINFO ^[[0;39m 10-15 11:30:20.575 ^[[36mo.j.l.o.OfficeProcess:421 > [officeprocess-6]^[[0;39m - Starting process with --accept > 'socket,host=127.0.0.1,port=2002,tcpNoDelay=1;urp;StarOffice.ServiceManager' > and profileDir '/opt/open501/> > ^[[34mINFO ^[[0;39m 10-15 11:30:20.587 ^[[36mo.j.l.o.OfficeProcess:434 > [officeprocess-6]^[[0;39m - Started process; pid: 54868 > ^[[31mWARN ^[[0;39m 10-15