RE: UI Icons visibility when Started vs Stopped

[Paul Angus]

Thanks everyone,

Looks like there is a consensus that (as a general rule) we should try to 'grey 
out/disable' icons for features that the user can't access due to say whether a 
VM is started or stopped.  Icons for actions that can be used due to something 
like hypervisor type should probably just be hidden.

@devs - it would be great if everyone could try to follow this.  I hope that 
the ShapeBlue guys will be able to find time to migrate some icons to this 
style.  I'll try to get round to updating the sprite image in preparation to 
make it easier for folks.



From: Anurag Awasthi 
Sent: 20 February 2019 09:08
To: users@cloudstack.apache.org
Cc: Paul Angus 
Subject: Re: UI Icons visibility when Started vs Stopped

Hi all,

Since I have been only a few months into using CloudStack, from user's 
perspective, reading the correct doc and finding the right information is not 
always possible. There is definitely a need for a cleaner way to communicate 
available options about UI buttons.

However, I think there is no one solution fits all approach. In general greying 
out disabled buttons approach is more user friendly than completely hidden ui 
controls and misinformation. But it's not necessarily the best from positive 
experience note and can be discussed to vary on a case to case basis.
Regards,
Anurag Awasthi



Software Engineer
anurag.awas...@shapeblue.com<mailto:anurag.awas...@shapeblue.com>
www.shapeblue.com<http://www.shapeblue.com>








From: Rohit Yadav mailto:rohit.ya...@shapeblue.com>>
Sent: Wednesday, February 20, 2019 1:26 PM
To: users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>
Cc: Paul Angus
Subject: Re: UI Icons visibility when Started vs Stopped

+1 to the specific question and also in general, all features (buttons/options) 
not available to users may be hidden or greyed out.


- Rohit

<https://cloudstack.apache.org>




From: Yordan Kostov 
mailto:yordan.kos...@worldsupport.info>>
Sent: Wednesday, February 20, 2019 1:09:11 PM
To: users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>
Cc: Paul Angus
Subject: RE: UI Icons visibility when Started vs Stopped


+1 for greyed out.




rohit.ya...@shapeblue.com<mailto:rohit.ya...@shapeblue.com>
www.shapeblue.com<http://www.shapeblue.com>
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue



From: calvin.l...@wingutechnology.com<mailto:calvin.l...@wingutechnology.com> 
[mailto:calvin.l...@wingutechnology.com]
Sent: Wednesday, February 20, 2019 1:42 AM
To: users@cloudstack.apache.org<mailto:users@cloudstack.apache.org>
Cc: Paul Angus mailto:paul.an...@shapeblue.com>>
Subject: Re: UI Icons visibility when Started vs Stopped



Paul:

As an end-user, I prefer to see the options greyed out.  The greyed out options 
serve as a teaching tool to expose all the potential benefits and features of a 
category.  In addition, it may be additionally helpful to link to a knowledge 
base with information regarding the greyed out function, it's benefits, and how 
to activate it.

With appreciation,
Calvin Levy, Technology Advisor



[Wingu Technology - The New Standard In Business Information Technology]

Wingu Technology LLC | 2252 Twelve Oaks Way, Suite 102 | Wesley Chapel, Florida 
33544-6972

+1 (813) 397-8400 ext. 2000 | 
calvin.l...@wingutechnology.com<mailto:calvin.l...@wingutechnology.com<mailto:calvin.l...@wingutechnology.com%3cmailto:calvin.l...@wingutechnology.com>>
 | https://wingutechnology.com

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Re: UI Icons visibility when Started vs Stopped

[Anurag Awasthi]

Hi all,

Since I have been only a few months into using CloudStack, from user's 
perspective, reading the correct doc and finding the right information is not 
always possible. There is definitely a need for a cleaner way to communicate 
available options about UI buttons.

However, I think there is no one solution fits all approach. In general greying 
out disabled buttons approach is more user friendly than completely hidden ui 
controls and misinformation. But it's not necessarily the best from positive 
experience note and can be discussed to vary on a case to case basis.

Regards,
Anurag Awasthi



From: Rohit Yadav 
Sent: Wednesday, February 20, 2019 1:26 PM
To: users@cloudstack.apache.org
Cc: Paul Angus
Subject: Re: UI Icons visibility when Started vs Stopped

+1 to the specific question and also in general, all features (buttons/options) 
not available to users may be hidden or greyed out.


- Rohit

<https://cloudstack.apache.org>




From: Yordan Kostov 
Sent: Wednesday, February 20, 2019 1:09:11 PM
To: users@cloudstack.apache.org
Cc: Paul Angus
Subject: RE: UI Icons visibility when Started vs Stopped


+1 for greyed out.




rohit.ya...@shapeblue.com
www.shapeblue.com<http://www.shapeblue.com>
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue




anurag.awas...@shapeblue.com 
www.shapeblue.com
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue
  
 

From: calvin.l...@wingutechnology.com [mailto:calvin.l...@wingutechnology.com]
Sent: Wednesday, February 20, 2019 1:42 AM
To: users@cloudstack.apache.org
Cc: Paul Angus 
Subject: Re: UI Icons visibility when Started vs Stopped



Paul:

As an end-user, I prefer to see the options greyed out.  The greyed out options 
serve as a teaching tool to expose all the potential benefits and features of a 
category.  In addition, it may be additionally helpful to link to a knowledge 
base with information regarding the greyed out function, it's benefits, and how 
to activate it.

With appreciation,
Calvin Levy, Technology Advisor



[Wingu Technology - The New Standard In Business Information Technology]

Wingu Technology LLC | 2252 Twelve Oaks Way, Suite 102 | Wesley Chapel, Florida 
33544-6972

+1 (813) 397-8400 ext. 2000 | 
calvin.l...@wingutechnology.com<mailto:calvin.l...@wingutechnology.com> | 
https://wingutechnology.com

BIG Technology for Small Businesses
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On 2019-02-18 10:49 AM, Paul Angus wrote:

Hi All Users,

I'd like to get some feedback on an issue that has been bouncing around between 
developers for a while now.

The context is the end users' UI experience.  When a function is unavailable 
because of something the end user can control ie VM is started or Stopped.   
Should unavailable actions be hidden, or visible but greyed out ?

My preference is for the latter, but I'd like to hear the users' and operators 
views.




paul.an...@shapeblue.com<mailto:paul.an...@shapeblue.com>
www.shapeblue.com<http://www.shapeblue.com>
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue

Re: UI Icons visibility when Started vs Stopped

[Rohit Yadav]

+1 to the specific question and also in general, all features (buttons/options) 
not available to users may be hidden or greyed out.


- Rohit

<https://cloudstack.apache.org>




From: Yordan Kostov 
Sent: Wednesday, February 20, 2019 1:09:11 PM
To: users@cloudstack.apache.org
Cc: Paul Angus
Subject: RE: UI Icons visibility when Started vs Stopped


+1 for greyed out.




rohit.ya...@shapeblue.com 
www.shapeblue.com
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue
  
 

From: calvin.l...@wingutechnology.com [mailto:calvin.l...@wingutechnology.com]
Sent: Wednesday, February 20, 2019 1:42 AM
To: users@cloudstack.apache.org
Cc: Paul Angus 
Subject: Re: UI Icons visibility when Started vs Stopped



Paul:

As an end-user, I prefer to see the options greyed out.  The greyed out options 
serve as a teaching tool to expose all the potential benefits and features of a 
category.  In addition, it may be additionally helpful to link to a knowledge 
base with information regarding the greyed out function, it's benefits, and how 
to activate it.

With appreciation,
Calvin Levy, Technology Advisor



[Wingu Technology - The New Standard In Business Information Technology]

Wingu Technology LLC | 2252 Twelve Oaks Way, Suite 102 | Wesley Chapel, Florida 
33544-6972

+1 (813) 397-8400 ext. 2000 | 
calvin.l...@wingutechnology.com<mailto:calvin.l...@wingutechnology.com> | 
https://wingutechnology.com

BIG Technology for Small Businesses
The New Standard In Business Information Technology.

[Wingu Technology 
LinkedIn]<https://www.linkedin.com/in/calvin-levy-a590a3126/>[Wingu Technology 
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Twitter]<https://twitter.com/WinguTechnology>[Wingu Technology 
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YouTube]<https://www.youtube.com/channel/UCJpzDhgWBwnaVh4ut7NP7mw>

Cyber-Security | Private Cloud Solutions | Business Continuity | Disaster 
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VOIP Phone Systems | Business Applications | Monitoring & Support | Hardened & 
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On 2019-02-18 10:49 AM, Paul Angus wrote:

Hi All Users,

I'd like to get some feedback on an issue that has been bouncing around between 
developers for a while now.

The context is the end users' UI experience.  When a function is unavailable 
because of something the end user can control ie VM is started or Stopped.   
Should unavailable actions be hidden, or visible but greyed out ?

My preference is for the latter, but I'd like to hear the users' and operators 
views.




paul.an...@shapeblue.com<mailto:paul.an...@shapeblue.com>
www.shapeblue.com<http://www.shapeblue.com>
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue

RE: UI Icons visibility when Started vs Stopped

[Yordan Kostov]

+1 for greyed out.

From: calvin.l...@wingutechnology.com [mailto:calvin.l...@wingutechnology.com]
Sent: Wednesday, February 20, 2019 1:42 AM
To: users@cloudstack.apache.org
Cc: Paul Angus 
Subject: Re: UI Icons visibility when Started vs Stopped


Paul:

As an end-user, I prefer to see the options greyed out.  The greyed out options 
serve as a teaching tool to expose all the potential benefits and features of a 
category.  In addition, it may be additionally helpful to link to a knowledge 
base with information regarding the greyed out function, it's benefits, and how 
to activate it.
With appreciation,
Calvin Levy, Technology Advisor

[Wingu Technology - The New Standard In Business Information Technology]
Wingu Technology LLC | 2252 Twelve Oaks Way, Suite 102 | Wesley Chapel, Florida 
33544-6972
+1 (813) 397-8400 ext. 2000 | 
calvin.l...@wingutechnology.com<mailto:calvin.l...@wingutechnology.com> | 
https://wingutechnology.com

BIG Technology for Small Businesses
The New Standard In Business Information Technology.

[Wingu Technology 
LinkedIn]<https://www.linkedin.com/in/calvin-levy-a590a3126/>[Wingu Technology 
Facebook]<https://www.facebook.com/WinguTechnology>[Wingu Technology 
Instagram]<https://www.instagram.com/wingutechnology/>[Wingu Technology 
Twitter]<https://twitter.com/WinguTechnology>[Wingu Technology 
Website]<https://wingutechnology.com>[Wingu Technology 
Blog]<https://wingutechnology.com/index.php/team/blog>[Wingu Technology 
YouTube]<https://www.youtube.com/channel/UCJpzDhgWBwnaVh4ut7NP7mw>

Cyber-Security | Private Cloud Solutions | Business Continuity | Disaster 
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VOIP Phone Systems | Business Applications | Monitoring & Support | Hardened & 
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On 2019-02-18 10:49 AM, Paul Angus wrote:
Hi All Users,

I'd like to get some feedback on an issue that has been bouncing around between 
developers for a while now.

The context is the end users' UI experience.  When a function is unavailable 
because of something the end user can control ie VM is started or Stopped.   
Should unavailable actions be hidden, or visible but greyed out ?

My preference is for the latter, but I'd like to hear the users' and operators 
views.




paul.an...@shapeblue.com<mailto:paul.an...@shapeblue.com>
www.shapeblue.com<http://www.shapeblue.com>
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue

Re: UI Icons visibility when Started vs Stopped

[Calvin Levy]

Paul: 


As an end-user, I prefer to see the options greyed out.  The greyed out
options serve as a teaching tool to expose all the potential benefits
and features of a category.  In addition, it may be additionally helpful
to link to a knowledge base with information regarding the greyed out
function, it's benefits, and how to activate it.

With appreciation,
CALVIN LEVY, _Technology Advisor_ 


WINGU TECHNOLOGY LLC | 2252 Twelve Oaks Way, Suite 102 | Wesley Chapel,
Florida 33544-6972

+1 (813) 397-8400 ext. 2000 | calvin.l...@wingutechnology.com |
https://wingutechnology.com 


BIG TECHNOLOGY FOR SMALL BUSINESSES
_The New Standard In Business Information Technology._ 

[2] [3] [4] [5] [6] [7] [8] 


Cyber-Security | Private Cloud Solutions | Business Continuity |
Disaster Recovery | Compliance
VOIP Phone Systems | Business Applications | Monitoring & Support |
Hardened & Secure Systems 

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On 2019-02-18 10:49 AM, Paul Angus wrote:


Hi All Users,

I'd like to get some feedback on an issue that has been bouncing around between 
developers for a while now.

The context is the end users' UI experience.  When a function is unavailable 
because of something the end user can control ie VM is started or Stopped.   
Should unavailable actions be hidden, or visible but greyed out ?

My preference is for the latter, but I'd like to hear the users' and operators 
views.

paul.an...@shapeblue.com 
www.shapeblue.com [1]

Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue



Links:
--
[1] http://www.shapeblue.com
[2] https://www.linkedin.com/in/calvin-levy-a590a3126/
[3] https://www.facebook.com/WinguTechnology
[4] https://www.instagram.com/wingutechnology/
[5] https://twitter.com/WinguTechnology
[6] https://wingutechnology.com
[7] https://wingutechnology.com/index.php/team/blog
[8] https://www.youtube.com/channel/UCJpzDhgWBwnaVh4ut7NP7mw

Re: UI Icons visibility when Started vs Stopped

[David Merrill]

Visible but greyed out please.

I prefer knowing that an action is possible and understanding that if it's 
greyed out that something about a current state prevents its use.

David Merrill
Senior Systems Engineer,
Managed and Private/Hybrid Cloud Services
OTELCO
92 Oak Street, Portland ME 04101
office 207.772.5678 
www.otelco.com /business/managed-services



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On 2/18/19, 10:49 AM, "Paul Angus"  wrote:

Hi All Users,

I'd like to get some feedback on an issue that has been bouncing around 
between developers for a while now.

The context is the end users' UI experience.  When a function is 
unavailable because of something the end user can control ie VM is started or 
Stopped.   Should unavailable actions be hidden, or visible but greyed out ?

My preference is for the latter, but I'd like to hear the users' and 
operators views.




paul.an...@shapeblue.com 

https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.shapeblue.com&c=E,1,mQ2vcmfh0QTHlz9HNhWDh_2UIRnwYxR3TTfg5eAcbYohJsrV6LMD1L43raSkqSBYk01d0yrCVws89yuY5BeHDEWhGWMHJNYC5SgNxycBG-QnLIZN&typo=1
Amadeus House, Floral Street, London  WC2E 9DPUK
@shapeblue
  
 

Re: UI Icons visibility when Started vs Stopped

[Sven Vogel]

Hi Paul,

YES greyed. Most users will see „ah okay I need to do something that it will 
work but they see the function!“. If its hidden most people don’t think that 
the function exists I think

My Opinion from datacenter experience.

greeting

Sven


__

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Teamlead Platform

EWERK RZ GmbH
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> Am 18.02.2019 um 16:49 schrieb Paul Angus :
>
> Hi All Users,
>
> I'd like to get some feedback on an issue that has been bouncing around 
> between developers for a while now.
>
> The context is the end users' UI experience.  When a function is unavailable 
> because of something the end user can control ie VM is started or Stopped.   
> Should unavailable actions be hidden, or visible but greyed out ?
>
> My preference is for the latter, but I'd like to hear the users' and 
> operators views.
>
>
>
>
> paul.an...@shapeblue.com
> www.shapeblue.com
> Amadeus House, Floral Street, London  WC2E 9DPUK
> @shapeblue
>
>
>