Re: [libreoffice-users] File conversion issue

2022-11-30 Thread Andrew Pitonyak
Is this only text? I assume there is embedded content of some sort or some kind 
of fancy break going on. Is there a frame?

When I had a problem it was specifically with an ODT file, so I copied it to a 
zip file, unzipped it and then I was able to look at the content to what sort 
of funny things were going on in there. I think you can do the same with the 
doc x file, but I surely have not tried that but I thought I'd heard that that 
was possible.



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On Nov 30, 2022, 6:24 AM, at 6:24 AM, "Bathula, Shiva Prasad" 
 wrote:
>Hi Andrew pitonyak,
>Thanks for replying to my email. I tried to break the file and verified
>. Here I have observed that two paragraphs are causing problems(1 page)
>and removed that page from the file and it worked fine. Again, by
>keeping the problematic page only passed separately and it also worked
>fine. But including both is not working. Any idea like why we are
>facing this behaviours with file?
>
>Thanks
>Shivaprasad
>
>From: Andrew Pitonyak 
>Date: Tuesday, 29 November 2022 at 7:10 PM
>To: lo.harald.ber...@t-online.de 
>Cc: Bathula, Shiva Prasad ,
>users@global.libreoffice.org 
>Subject: Re: [libreoffice-users] File conversion issue
>Do you see any problems / errors when you attempt a specific document
>manually?
>
>You claim that you cannot provide the example file, but, how much can
>you modify the example file and still demonstate the error?
>
>I once had a file that caused a crash and it was related to an image in
>a frame with a specific anchor type.
>
>Are you able to remove parts of the document and still reproduce the
>crash?
>
>Is the document long and perhaps there might be a timeout?
>
>Are you able to modify the text (like change every letter to an X)?
>
>Just a few thoughts.
>
>On Tuesday, November 29, 2022 07:02 EST, lo.harald.ber...@t-online.de
>wrote:
>
>Please try an error description on Bugzilla. Thank you.
>https://bugs.documentfoundation.org/
>
>Am 29.11.2022 um 11:57 schrieb Bathula, Shiva Prasad:
>> We have been using libreoffice software for the last one and half
>years to convert files like .doc, .docx, .jpg, .PNG, .tiff … files to
>.pdf. Recently, some .docx files are failing to convert to .pdf. Here
>we are using Libreoffice in Java code and in AWS lambda (Node.js). We
>are not getting any clue because only some files are failing to convert
>with Java code and with Node.js code((Lambda is getting timeout and
>throwing “Command failed”) also. We can’t share the failed file here
>because it is a client file. So could you please provide possible
>causes for failures.
>
>
>
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Re: [libreoffice-users] File conversion issue

2022-11-30 Thread Bathula, Shiva Prasad
Hi Andrew pitonyak,
Thanks for replying to my email. I tried to break the file and verified 
. Here I have observed that two paragraphs are causing problems(1 page) and 
removed that page from the file and it worked fine. Again, by keeping the 
problematic page only passed separately and it also worked fine. But including 
both is not working. Any idea like why we are facing this behaviours with file?

Thanks
Shivaprasad

From: Andrew Pitonyak 
Date: Tuesday, 29 November 2022 at 7:10 PM
To: lo.harald.ber...@t-online.de 
Cc: Bathula, Shiva Prasad , 
users@global.libreoffice.org 
Subject: Re: [libreoffice-users] File conversion issue
Do you see any problems / errors when you attempt a specific document manually?

You claim that you cannot provide the example file, but, how much can you 
modify the example file and still demonstate the error?

I once had a file that caused a crash and it was related to an image in a frame 
with a specific anchor type.

Are you able to remove parts of the document and still reproduce the crash?

Is the document long and perhaps there might be a timeout?

Are you able to modify the text (like change every letter to an X)?

Just a few thoughts.

On Tuesday, November 29, 2022 07:02 EST, lo.harald.ber...@t-online.de wrote:

Please try an error description on Bugzilla. Thank you.
https://bugs.documentfoundation.org/

Am 29.11.2022 um 11:57 schrieb Bathula, Shiva Prasad:
> We have been using libreoffice software for the last one and half years to 
> convert files like .doc, .docx, .jpg, .PNG, .tiff … files to .pdf. Recently, 
> some .docx files are failing to convert to .pdf. Here we are using 
> Libreoffice in Java code and in AWS lambda (Node.js). We are not getting any 
> clue because only some files are failing to convert with Java code and with 
> Node.js code((Lambda is getting timeout and throwing “Command failed”) also. 
> We can’t share the failed file here because it is a client file. So could you 
> please provide possible causes for failures.



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Re: [libreoffice-users] File conversion issue

2022-11-29 Thread Robert Großkopf

Hi Shiva Prasad,


Recently, some .docx files are failing to convert to .pdf.


Might be there are special formating in these *.docx, which aren't 
available in OpenDocument format.
Something like this: 
https://bugs.documentfoundation.org/show_bug.cgi?id=143311


Have a look at https://bugs.documentfoundation.org for special bugs with 
*.pdf filter and printing.


Regards

Robert
--
Homepage: https://www.familiegrosskopf.de/robert


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Re: [libreoffice-users] File conversion issue

2022-11-29 Thread Andrew Pitonyak

Do you see any problems / errors when you attempt a specific document manually? 

You claim that you cannot provide the example file, but, how much can you 
modify the example file and still demonstate the error? 

I once had a file that caused a crash and it was related to an image in a frame 
with a specific anchor type. 

Are you able to remove parts of the document and still reproduce the crash? 

Is the document long and perhaps there might be a timeout?

Are you able to modify the text (like change every letter to an X)?

Just a few thoughts. 

On Tuesday, November 29, 2022 07:02 EST, lo.harald.ber...@t-online.de wrote:
 Please try an error description on Bugzilla. Thank you.
https://bugs.documentfoundation.org/

Am 29.11.2022 um 11:57 schrieb Bathula, Shiva Prasad:
> We have been using libreoffice software for the last one and half years to 
> convert files like .doc, .docx, .jpg, .PNG, .tiff … files to .pdf. Recently, 
> some .docx files are failing to convert to .pdf. Here we are using 
> Libreoffice in Java code and in AWS lambda (Node.js). We are not getting any 
> clue because only some files are failing to convert with Java code and with 
> Node.js code((Lambda is getting timeout and throwing “Command failed”) also. 
> We can’t share the failed file here because it is a client file. So could you 
> please provide possible causes for failures.



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Re: [libreoffice-users] File conversion issue

2022-11-29 Thread LO . Harald . Berger

Please try an error description on Bugzilla. Thank you.
https://bugs.documentfoundation.org/

Am 29.11.2022 um 11:57 schrieb Bathula, Shiva Prasad:

We have been using libreoffice software for the last one and half years to 
convert files like .doc, .docx, .jpg, .PNG, .tiff … files to .pdf. Recently, 
some .docx files are failing to convert to .pdf. Here we are using Libreoffice 
in Java code and in AWS lambda (Node.js). We are not getting any clue because 
only some files are failing to convert with Java code and with Node.js 
code((Lambda is getting timeout and throwing “Command failed”) also. We can’t 
share the failed file here because it is a client file. So could you please 
provide possible causes for failures.




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[libreoffice-users] File conversion issue

2022-11-29 Thread Bathula, Shiva Prasad
Hi Team,
 We have been using libreoffice software for the last one and half years to 
convert files like .doc, .docx, .jpg, .PNG, .tiff … files to .pdf. Recently, 
some .docx files are failing to convert to .pdf. Here we are using Libreoffice 
in Java code and in AWS lambda (Node.js). We are not getting any clue because 
only some files are failing to convert with Java code and with Node.js 
code((Lambda is getting timeout and throwing “Command failed”) also. We can’t 
share the failed file here because it is a client file. So could you please 
provide possible causes for failures.


Thanks
Shivaprasad
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