Re: RUDE

[Maurice Howe]

Beautifully put.  And right on target.
  Yes, "Open Source" products (like Apache OpenOffice) aren't for
everyone.  Millions of AOO users (I doubt if anyone really knows how many)
dearly LOVE it.  Part of that "love" is not paying anything except your own
initiative & talents in making it work for YOUR chores.  That, and the joy
in knowing you're no longer pouring cash into Bill Gates bluejeans.
  Spend a few minutes learning what AOO can do for YOU.  And by all means,
contribute by helping others like yourself sort out the quirks for the
benefit of us all.

Maurice


Virus-free.
www.avast.com

<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

On Mon, Apr 30, 2018 at 12:56 PM, Shari Lynn Smith 
wrote:

> Dear Dennis, I'm not sure where you received your copy of OpenOffice, it's
> a free OpenSource program, so there isn't really a company you're dealing
> with. You received responses from people just like you. Your initial email
> was kinda rude itself, so you received kinda rude responses.
>
> OpenSource isn't for everyone, it takes a bit of individual responsibility
> in learning, using, and a simple bit of respect when asking for help.
>
> It seems you may be more lucky with buying a product that includes paid
> support. I personally haven't gotten great support for paid programs
> either, however I still try and be as respectful of those I'm contacting
> paid or free. You might want to try engaging in a conversation from that
> perspective.
>
> With OpenSource you too should understand ANYONE can send ANYTHING they
> want to you, so be ready for the delete button, and keep an eye out for the
> emails that are the gold that do indeed help you.
>
> Sincerely,
>
> Shari
>
> just a regular gal who loves OpenSource the community and those who have
> made it what it is today.
>
>
>
> On 4/30/2018 9:09 AM, d L wrote:
>
>> I sent an e mail last evening about a problem I have experienced and
>> instead
>>
>> of getting any kind of e mail asking for further details I get a rude e
>> mail from
>>
>> one of your employee's so this shows me that open office exactly what I
>> thought
>>
>> it was when I sent the e mail last night some flakey company that does not
>>
>> care so I have deleted your program from my system and will be sending a
>> copy
>>
>> of your response to my e mail to the local news papers
>>
>>
>> Dennis
>>
>>
>
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>
>

Re: RUDE

[Shari Lynn Smith]

Dear Dennis, I'm not sure where you received your copy of OpenOffice, 
it's a free OpenSource program, so there isn't really a company you're 
dealing with. You received responses from people just like you. Your 
initial email was kinda rude itself, so you received kinda rude responses.


OpenSource isn't for everyone, it takes a bit of individual 
responsibility in learning, using, and a simple bit of respect when 
asking for help.


It seems you may be more lucky with buying a product that includes paid 
support. I personally haven't gotten great support for paid programs 
either, however I still try and be as respectful of those I'm contacting 
paid or free. You might want to try engaging in a conversation from that 
perspective.


With OpenSource you too should understand ANYONE can send ANYTHING they 
want to you, so be ready for the delete button, and keep an eye out for 
the emails that are the gold that do indeed help you.


Sincerely,

Shari

just a regular gal who loves OpenSource the community and those who have 
made it what it is today.



On 4/30/2018 9:09 AM, d L wrote:

I sent an e mail last evening about a problem I have experienced and instead

of getting any kind of e mail asking for further details I get a rude e mail 
from

one of your employee's so this shows me that open office exactly what I thought

it was when I sent the e mail last night some flakey company that does not

care so I have deleted your program from my system and will be sending a copy

of your response to my e mail to the local news papers


Dennis




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Re: problems

[Johnny Rosenberg]

2018-04-30 3:54 GMT+02:00 d L :

> I have tried to download several of the templates and none of them
>
> actually down load why bother having templates if they do not actually
>
> work


How do you know they don't work if you weren't able to download them?


> so your programs is not exactly what I expected will be deleting
>
> and passing on to all my friends and contacts not to use your program
>

It's not our program. We are only users helping each other out. Nothing
more. This is the user's mailing list, it's not a paid support or anything
(the email address is ”us...@openoffice.apache.com”, that should tell you
something). This is very clear when you subscribe to the mailing list; I
don't know why some people don't seem to be able to read.



Kind regards

Johnny Rosenberg


>
> Dennis
>

Re: problems

[Dave Fisher]

Hi Howard,

This type of response is not helpful. Generally I see you are helpful, but not 
this time.

Regards,
Dave

Sent from my iPhone

> On Apr 29, 2018, at 7:27 PM, Howard Blum  wrote:
> 
> Don't let the door hit you on the ass on the way out.
> 
>> On Sun, Apr 29, 2018, 7:22 PM d L  wrote:
>> 
>> I have tried to download several of the templates and none of them
>> 
>> actually down load why bother having templates if they do not actually
>> 
>> work so your programs is not exactly what I expected will be deleting
>> 
>> and passing on to all my friends and contacts not to use your program
>> 
>> 
>> Dennis
>> 


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Re: Unable to install yr product

[Dave Fisher]

Hi,

(1) please download a new copy from www.openoffice.org/download/.

(2) if you continue to have difficulty then please provide details about your 
antivirus program and the exact warning message you are getting.

Remember that everyone here on the list is a user like you and a volunteer.

Regards,
Dave

Sent from my iPhone

> On Apr 30, 2018, at 1:01 AM, Thomas  wrote:
> 
> Y computer came with  Apache open office write.  But as of lately I was 
> getting   a virus threat protection notice  block changing to my computer. 
> This is related to yr product. I  removed it in hopes to reinstall and  my 
> computer will not let me install is.  Will you response and please assist me.
> 
> Sent from Mail for Windows 10
> 


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Re: problems

[Dave Fisher]

Hi -

Would you please provide details about which templates you had trouble with so 
that it can be investigated by a volunteer. There have been some issues with 
our templates site.

Please keep in mind that all support and development of OpenOffice is done by 
unpaid volunteers. If you still want help then please provide details of the 
exact URLs that failed.

Regards,
Dave

Sent from my iPhone

> On Apr 29, 2018, at 6:54 PM, d L  wrote:
> 
> I have tried to download several of the templates and none of them
> 
> actually down load why bother having templates if they do not actually
> 
> work so your programs is not exactly what I expected will be deleting
> 
> and passing on to all my friends and contacts not to use your program
> 
> 
> Dennis


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Re: RUDE

[Howard Blum]

No employees for this, only volunteers.

You are blaming the FREE application for most likely sounded like an issue
with your computer and not the application.

If you want to make demands of a customer support team of employees go buy
Microsoft products and pay for the ability to bad-mouth a product.

Bye bye.

On Mon, Apr 30, 2018, 7:16 AM d L  wrote:

> I sent an e mail last evening about a problem I have experienced and
> instead
>
> of getting any kind of e mail asking for further details I get a rude e
> mail from
>
> one of your employee's so this shows me that open office exactly what I
> thought
>
> it was when I sent the e mail last night some flakey company that does not
>
> care so I have deleted your program from my system and will be sending a
> copy
>
> of your response to my e mail to the local news papers
>
>
> Dennis
>

Re: RUDE

[Wade Smart]

If you sent it here, it is NOT an employee - which would be obvious by the
email address. This is a group of people from all over the world in a forum
where you can ask for help.
-- 
Registered Linux User: #480675
Registered Linux Machine: #408606
Linux since June 2005


On Mon, Apr 30, 2018 at 9:09 AM, d L  wrote:
> I sent an e mail last evening about a problem I have experienced and instead
>
> of getting any kind of e mail asking for further details I get a rude e mail 
> from
>
> one of your employee's so this shows me that open office exactly what I 
> thought
>
> it was when I sent the e mail last night some flakey company that does not
>
> care so I have deleted your program from my system and will be sending a copy
>
> of your response to my e mail to the local news papers
>
>
> Dennis

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RUDE

[d L]

I sent an e mail last evening about a problem I have experienced and instead

of getting any kind of e mail asking for further details I get a rude e mail 
from

one of your employee's so this shows me that open office exactly what I thought

it was when I sent the e mail last night some flakey company that does not

care so I have deleted your program from my system and will be sending a copy

of your response to my e mail to the local news papers


Dennis

Unable to install yr product

[Thomas]

Y computer came with  Apache open office write.  But as of lately I was getting 
  a virus threat protection notice  block changing to my computer. This is 
related to yr product. I  removed it in hopes to reinstall and  my computer 
will not let me install is.  Will you response and please assist me.

Sent from Mail for Windows 10

Re: I am trying to find a #10 envelope template...

[Brian Barker]

At 13:00 27/04/2018 +, Donovan Henderson wrote:

On 4/27/2018 4:29 AM, Brian Barker wrote:

At 00:01 27/04/2018 +, Donovan Henderson wrote:
Attached is a #10 envelope "template" with your name in the Sender 
box, just fill in the correct data and save the changes. You can 
change the fonts to whatever you like. Leave the addressee blank 
until needed then just fill in that info when needed and print, 
then don't save those changes and it reverts back to just your 
sending data and ready for the next use!


It's worth saying that it is more sensible to save your work as a 
template than as a document as you have here: then you can lose the 
scare quotes around "template"! Go to File | Templates > | Save... 
and save your template, probably in My Templates. Your work is 
saved as a .ott template instead of a .odt document. When you need 
to use it, you can find it via File | New > | Templates and 
Documents... or in the drop-down menu from the down-arrow next to 
the New button in the Standard toolbar or using the Templates... 
button on the start screen.


The advantage of this method - designed into OpenOffice - is that 
when you invoke the template you are presented with a new, unnamed 
document based on that template instead of the template itself. So 
you don't need to remember not to save the changes after you have 
complete individual document based on the template. We've all made 
the mistake of overwriting a previous document unintentionally! 
Indeed, you may want to save individual documents you create based 
on any template.


We all work a bit differently and I have have a folder on my desktop 
with many .odt files that I can double click on that open in 
OpenOffice. I then fill in the areas needed, be they for an envelope 
or a custom made business letter, etc. and then print. If I need to 
save the document, I just give it a file name and a place to live, 
otherwise I close the file without saving. I choose not to use the 
built-in template feature in OpenOffice, whatever makes you smile!


For the avoidance of doubt, I'm perfectly happy, of course, that you 
should choose to use an awkward and fragile technique. My purpose in 
writing was to ensure that your audience were not distracted by this 
and knew that there was a convenient and reliable method built in to 
the product.


Brian Barker  



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