Regular crash with Windows 11

[David Lautzenheiser]

Open Office,

Currently running Open Office 4.1.15 under windows 11. In Open Office 
Writer, I am attempting to edit a document that is 23 pages in length. 
Whenever I make even a minor change, the program crashes with no 
warning, etc.


The same version of Open Office running under windows 10 works just fine 
on the same file.


Are there any known issues with Windows 11 support? I can provide the 
file and more details of a crash if needed. If there is a crash log 
file, I can provide that as well, providing someone points me to the 
file location.


Thanks,

David Lautzenheiser



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Spreadsheet crash

[Glenn Little WB4UIV]

I may have reached some software limitations.
I have a large spreadsheet that I am editing.
The spreadsheet has 31 sheets.
Each sheet has 7 columns.
The largest sheet currently has 25000 lines.
The next largest sheet has 8500 lines.

When I try and save the file I sometimes get the following error message:
OpenOffice 4.1.14 - Fatal Error
! Bad Allocation.
When I press OK the program gives me the option to recover the file.

Sometimes the program just crashes, usually after moving data around 
giving the following error message:

OpenOffice 4.1.14
OpenOffice Document Recovery
Due to an unexpected error. OpenOffice crashed. All the files you were 
working on will now be saved. The next time OpenOffice is launched, your 
files will be recovered automatically.

The following files will be recovered:
(the file I was working on).

Other times I get the following error message:
Microsoft Visual C++ Runtime Library
Runtime error
Program C:/Program Files (x86)\OpenOffice 4\program\soffice.bin
This application has requested the Runtime to terminate it in an unusual 
way.

Please contact the application's support team for more information.

The os is Windows 10.

Have I exceeded the design limits of the program?
If so, what limit have I exceeded?

What causes the above error messages?

Thank you
Glenn

--
---
Glenn LittleARRL Technical Specialist   QCWA  LM 28417
Amateur Callsign:  WB4UIVwb4...@arrl.netAMSAT LM 2178
QTH:  Goose Creek, SC USA (EM92xx)  USSVI, FRA, NRA-LMARRL TAPR
"It is not the class of license that the Amateur holds but the class
of the Amateur that holds the license"

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Re: openoffice crash

[Dave]

Ich kann da nichs entecken. Es war auch das erste Mal, dass AOO so
hartnäckig zusammenbricht. vielleicht ist was bei der Wiederherstllung
schief gelaufen, und da hat sich eine Schleife aufgetan: Datei wird wieder
hergestellt > Crasch > Datei wird wieder hergestellt etc. Jedenfalls, jetzt
passiert es nicht mehr..


On Sat, 6 Aug 2022 at 19:00, Jan-Christian Wienandt <
jan-christ...@wienandt.de> wrote:

> Schau Dir mal das Inhaltsverzeichnis und die folgende Seite an.
>
> Gruß
> Jan
>
> -Original Message-
> From: Dave 
> Sent: Saturday, August 6, 2022 7:37 PM
> To: users-de@openoffice.apache.org
> Subject: Re: openoffice crash
>
> Danke dir Jan-Christian,
>
> ein Freund von mir konnte sie öffnen, und hat mir die Datei als #140
> zurückgeschickt. Diese konnte ich ebenalls öffnen. Irgendwie seltsam, weil
> er an sich nur einen einzigen Tippfehler korrigiert hat, allerdings unter
> Windows. Ob es daran liegt?
>
> Kannst du mir einen Hinweis geben, was ich falsch formatiert habe?
>
> Best
> Dave
>
> On Sat, 6 Aug 2022 at 18:30, Jan-Christian Wienandt <
> jan-christ...@wienandt.de> wrote:
>
> > Moin Dave,
> >
> > ich habe mir die erste Datei mal angesehen.
> > Die ist defekt, die Formatierungen sind defekt.
> >
> > Gruß
> > Jan
> >
> > -Original Message-
> > From: Dave 
> > Sent: Saturday, August 6, 2022 7:13 PM
> > To: users-de@openoffice.apache.org
> > Subject: openoffice crash
> >
> > Oh, je, jetzt auf einmal, wo ich fast auf der Zielgerade bin, crasht
> > OpenOffice nur noch. Unter Lubuntu. Sowohl unter AAO 4.1.13 als auch
> > unter der Vorgängerin 4.1.12. Habe das ganze System neu gestartet,
> > hilft aber nicht.
> >
> > Hier die Datei:
> >
> > https://fotoshot.co/pal_broschuere_136.odt
> >
> > oder die Dateien davor:
> >
> > https://fotoshot.co/pal_broschuere_135.odt
> > <https://fotoshot.co/pal_broschuere_136.odt>
> > https://fotoshot.co/pal_broschuere_134.odt
> > <https://fotoshot.co/pal_broschuere_136.odt>
> >
> > Liegt es an der Datei? Oder vermutlich eher am Betriebssystem?
> >
> > Danke für jegliche Hilfe
> > Dave
> >
> >
> > -
> > To unsubscribe, e-mail: users-de-unsubscr...@openoffice.apache.org
> > For additional commands, e-mail: users-de-h...@openoffice.apache.org
> >
> >
>
>
> -
> To unsubscribe, e-mail: users-de-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: users-de-h...@openoffice.apache.org
>
>

RE: openoffice crash

[Jan-Christian Wienandt]

Schau Dir mal das Inhaltsverzeichnis und die folgende Seite an.

Gruß
Jan

-Original Message-
From: Dave  
Sent: Saturday, August 6, 2022 7:37 PM
To: users-de@openoffice.apache.org
Subject: Re: openoffice crash

Danke dir Jan-Christian,

ein Freund von mir konnte sie öffnen, und hat mir die Datei als #140 
zurückgeschickt. Diese konnte ich ebenalls öffnen. Irgendwie seltsam, weil er 
an sich nur einen einzigen Tippfehler korrigiert hat, allerdings unter Windows. 
Ob es daran liegt?

Kannst du mir einen Hinweis geben, was ich falsch formatiert habe?

Best
Dave

On Sat, 6 Aug 2022 at 18:30, Jan-Christian Wienandt < 
jan-christ...@wienandt.de> wrote:

> Moin Dave,
>
> ich habe mir die erste Datei mal angesehen.
> Die ist defekt, die Formatierungen sind defekt.
>
> Gruß
> Jan
>
> -Original Message-
> From: Dave 
> Sent: Saturday, August 6, 2022 7:13 PM
> To: users-de@openoffice.apache.org
> Subject: openoffice crash
>
> Oh, je, jetzt auf einmal, wo ich fast auf der Zielgerade bin, crasht 
> OpenOffice nur noch. Unter Lubuntu. Sowohl unter AAO 4.1.13 als auch 
> unter der Vorgängerin 4.1.12. Habe das ganze System neu gestartet, 
> hilft aber nicht.
>
> Hier die Datei:
>
> https://fotoshot.co/pal_broschuere_136.odt
>
> oder die Dateien davor:
>
> https://fotoshot.co/pal_broschuere_135.odt
> <https://fotoshot.co/pal_broschuere_136.odt>
> https://fotoshot.co/pal_broschuere_134.odt
> <https://fotoshot.co/pal_broschuere_136.odt>
>
> Liegt es an der Datei? Oder vermutlich eher am Betriebssystem?
>
> Danke für jegliche Hilfe
> Dave
>
>
> -
> To unsubscribe, e-mail: users-de-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: users-de-h...@openoffice.apache.org
>
>


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Re: openoffice crash

[Dave]

Danke dir Jan-Christian,

ein Freund von mir konnte sie öffnen, und hat mir die Datei als #140
zurückgeschickt. Diese konnte ich ebenalls öffnen. Irgendwie seltsam, weil
er an sich nur einen einzigen Tippfehler korrigiert hat, allerdings unter
Windows. Ob es daran liegt?

Kannst du mir einen Hinweis geben, was ich falsch formatiert habe?

Best
Dave

On Sat, 6 Aug 2022 at 18:30, Jan-Christian Wienandt <
jan-christ...@wienandt.de> wrote:

> Moin Dave,
>
> ich habe mir die erste Datei mal angesehen.
> Die ist defekt, die Formatierungen sind defekt.
>
> Gruß
> Jan
>
> -Original Message-
> From: Dave 
> Sent: Saturday, August 6, 2022 7:13 PM
> To: users-de@openoffice.apache.org
> Subject: openoffice crash
>
> Oh, je, jetzt auf einmal, wo ich fast auf der Zielgerade bin, crasht
> OpenOffice nur noch. Unter Lubuntu. Sowohl unter AAO 4.1.13 als auch unter
> der Vorgängerin 4.1.12. Habe das ganze System neu gestartet, hilft aber
> nicht.
>
> Hier die Datei:
>
> https://fotoshot.co/pal_broschuere_136.odt
>
> oder die Dateien davor:
>
> https://fotoshot.co/pal_broschuere_135.odt
> <https://fotoshot.co/pal_broschuere_136.odt>
> https://fotoshot.co/pal_broschuere_134.odt
> <https://fotoshot.co/pal_broschuere_136.odt>
>
> Liegt es an der Datei? Oder vermutlich eher am Betriebssystem?
>
> Danke für jegliche Hilfe
> Dave
>
>
> -
> To unsubscribe, e-mail: users-de-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: users-de-h...@openoffice.apache.org
>
>

RE: openoffice crash

[Jan-Christian Wienandt]

Moin Dave,

ich habe mir die erste Datei mal angesehen.
Die ist defekt, die Formatierungen sind defekt.

Gruß
Jan

-Original Message-
From: Dave  
Sent: Saturday, August 6, 2022 7:13 PM
To: users-de@openoffice.apache.org
Subject: openoffice crash

Oh, je, jetzt auf einmal, wo ich fast auf der Zielgerade bin, crasht OpenOffice 
nur noch. Unter Lubuntu. Sowohl unter AAO 4.1.13 als auch unter der Vorgängerin 
4.1.12. Habe das ganze System neu gestartet, hilft aber nicht.

Hier die Datei:

https://fotoshot.co/pal_broschuere_136.odt

oder die Dateien davor:

https://fotoshot.co/pal_broschuere_135.odt
<https://fotoshot.co/pal_broschuere_136.odt>
https://fotoshot.co/pal_broschuere_134.odt
<https://fotoshot.co/pal_broschuere_136.odt>

Liegt es an der Datei? Oder vermutlich eher am Betriebssystem?

Danke für jegliche Hilfe
Dave


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openoffice crash

[Dave]

Oh, je, jetzt auf einmal, wo ich fast auf der Zielgerade bin, crasht
OpenOffice nur noch. Unter Lubuntu. Sowohl unter AAO 4.1.13 als auch unter
der Vorgängerin 4.1.12. Habe das ganze System neu gestartet, hilft aber
nicht.

Hier die Datei:

https://fotoshot.co/pal_broschuere_136.odt

oder die Dateien davor:

https://fotoshot.co/pal_broschuere_135.odt

https://fotoshot.co/pal_broschuere_134.odt


Liegt es an der Datei? Oder vermutlich eher am Betriebssystem?

Danke für jegliche Hilfe
Dave

Re: Windows 11 Crash - OpenOffice Runs - Not Responding State

[David Stuhr]

Hello,

Yes, I have used End Task in Task Manager to quit OpenOffice and then 
restarted  Windows 11. There was no change in the behavior of OpenOffice 
after the restart.


I downloaded OpenOffice from the web, uninstalled OpenOffice and 
re-installed OpenOffice. Everything is back to "normal behavior" of 
OpenOffice. Am now able to create, save and reopen OpenOffice text and 
spreadsheet documents.


Thanks for your assistance.

David Stuhr

On 6/13/2022 5:11 PM, Steven Ahlers wrote:

David,

Have you tried forcing OpenOffice to quit from the Task Manager and then reboot 
computer?

Please reply to:
users@openoffice.apache.org
so that all users can supply any further assistance.

Steve

Sent from my iPhone


On Jun 13, 2022, at 12:45 PM, David Stuhr  
wrote:

Hello,

Using OpenOffice 4.1.12 on a new Windows 11 PC. I had running on my Thunderbird 
mail client, my FireFox browser and OpenOffice adding data to a spreadsheet.

Stepped away from my PC and when I returned Thunderbird, FireFox and OpenOffice 
were not running, Windows 11 was. Restarted Thunderbird, FireFox and 
OpenOffice. OpenOffice attempted to recover the spreadsheet. Task Manager 
showed that OpenOffice was Not Responding.

OpenOffice runs but I cannot create new text or spreadsheet documents. Again 
Task Manager shows that OpenOffice is in a Not Responding state. It appears 
that something is putting OpenOffice in the Not Responding state. I have 
restarted Windows 11 but OpenOffice opens in a Not Responding state.

I have 3/4 different backups so I am not concerned about loosing the 
spreadsheet data.

How do I get OpenOffice in a state that I can create new text and spreadsheet 
documents.

Thanks.

David Stuhr


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Re: Windows 11 Crash - OpenOffice Runs - Not Responding State

[Steven Ahlers]

David,

Have you tried forcing OpenOffice to quit from the Task Manager and then reboot 
computer?

Please reply to:
users@openoffice.apache.org
so that all users can supply any further assistance.

Steve

Sent from my iPhone

> On Jun 13, 2022, at 12:45 PM, David Stuhr  
> wrote:
> 
> Hello,
> 
> Using OpenOffice 4.1.12 on a new Windows 11 PC. I had running on my 
> Thunderbird mail client, my FireFox browser and OpenOffice adding data to a 
> spreadsheet.
> 
> Stepped away from my PC and when I returned Thunderbird, FireFox and 
> OpenOffice were not running, Windows 11 was. Restarted Thunderbird, FireFox 
> and OpenOffice. OpenOffice attempted to recover the spreadsheet. Task Manager 
> showed that OpenOffice was Not Responding.
> 
> OpenOffice runs but I cannot create new text or spreadsheet documents. Again 
> Task Manager shows that OpenOffice is in a Not Responding state. It appears 
> that something is putting OpenOffice in the Not Responding state. I have 
> restarted Windows 11 but OpenOffice opens in a Not Responding state.
> 
> I have 3/4 different backups so I am not concerned about loosing the 
> spreadsheet data.
> 
> How do I get OpenOffice in a state that I can create new text and spreadsheet 
> documents.
> 
> Thanks.
> 
> David Stuhr


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Windows 11 Crash - OpenOffice Runs - Not Responding State

[David Stuhr]

Hello,

Using OpenOffice 4.1.12 on a new Windows 11 PC. I had running on my 
Thunderbird mail client, my FireFox browser and OpenOffice adding data 
to a spreadsheet.


Stepped away from my PC and when I returned Thunderbird, FireFox and 
OpenOffice were not running, Windows 11 was. Restarted Thunderbird, 
FireFox and OpenOffice. OpenOffice attempted to recover the spreadsheet. 
Task Manager showed that OpenOffice was Not Responding.


OpenOffice runs but I cannot create new text or spreadsheet documents. 
Again Task Manager shows that OpenOffice is in a Not Responding state. 
It appears that something is putting OpenOffice in the Not Responding 
state. I have restarted Windows 11 but OpenOffice opens in a Not 
Responding state.


I have 3/4 different backups so I am not concerned about loosing the 
spreadsheet data.


How do I get OpenOffice in a state that I can create new text and 
spreadsheet documents.


Thanks.

David Stuhr

Pivot table crash

[Patrick Bravard]

Hi guys,

I have been using Open Office for many years.

In the last three or four versions a bug was introduced that prevent using 
Pivot tables fully.

I include two screen shots : 

1) This one of many pivot tables.


2) If one clicks on the reveal arrow next to Month, the following picture 
appears which should let one modify the sort order… However if one moves the 
mouse inside the grey area, Open Office will crash EVERY TIME, in ANY pivot 
tables.



I would love someone to fix this bug… Or give me advice on how to circumvent it.

I’m using Open Office 4.1.10 (it happens at least since 4.1.7)
macOS 12.2.1 (the bug occurred on earlier version as well) on an iMac Retina 5K 
27 inch, late 2015, 4oGB of RAM (it happens also on my MacBook Pro 2021 MAX)

I look forward to your help.

Cheers,


Patrick Bravard
+61(0)419 330 497
pbrav...@me.com

bug report OpenOffice crash upon check for update

[Cameron MacMinn]

OpenOffice crash upon check for update


TL; DR  OpenOffice crashes upon check for update. Automatic check

crashes after ~30 s. Manual check crashes immediately.


Possible cause: it appears that Apache's SSL certificate expired,

for the web page which tells the latest OpenOffice version.



System under test:

- OpenOffice 4.1.11 (also 4.1.10 and 4.1.7(?), not shown).

- MacBook Air, macOs Mojave, Version 10.14.6.

- Safari browser, Version 14.1.2.



Steps to duplicate problem:

- OpenOffice menu, Preferences... item, Online Update item, Check now
button.

- boom!


Alternate steps to duplicate problem:

- OpenOffice menu, Preferences... item, Online Update item, Check

  for updates automatically check box, Every Day radio button.

- quit OpenOffice

- rerun OpenOffice

- wait ~30 s, boom!


Workaround to prevent problem:

- OpenOffice menu, Preferences... item, Online Update item,

  set Check for updates automatically check box to unchecked.

- wait for crash, or quit OpenOffice

- rerun OpenOffice

- should run for indefinitely long time.



Related info:


  $ cat /Applications/OpenOffice.app/Contents/MacOS/versionrc# says:

  [Version]

  ...snip...

  UpdateURL=https://ooo-updates.apache.org/aoo4111/check.Update?pkgfmt=dmg

  ...snip...



  $ curl https://ooo-updates.apache.org/aoo4111/check.Update# says:

  curl: (60) SSL certificate problem: certificate has expired

  More details here: https://curl.haxx.se/docs/sslcerts.html


  curl performs SSL certificate verification by default, using a "bundle"

   of Certificate Authority (CA) public keys (CA certs). If the default

   bundle file isn't adequate, you can specify an alternate file

   using the --cacert option.

  If this HTTPS server uses a certificate signed by a CA represented in

   the bundle, the certificate verification probably failed due to a

   problem with the certificate (it might be expired, or the name might

   not match the domain name in the URL).

  If you'd like to turn off curl's verification of the certificate, use

   the -k (or --insecure) option.

  HTTPS-proxy has similar options --proxy-cacert and --proxy-insecure.



  $ # -k insecure, not recommended for production

  $ curl -k https://ooo-updates.apache.org/aoo4111/check.Update# not
recommended, but says:

  

  

  http://installation.openoffice.org/description;>

  



Comment:


  (Did not see this issue already in bugzilla. Found the idea in OO support
FAQs.)

Re: OpenOffice Writer crash on every closing a file

[Matthias Seidel]

Hello,

Am 23.08.21 um 13:23 schrieb eisl herbert:
>  Hello Administrator!
>
> I'll tried to register me to report an error in OpfenOffce. But I got the
> information "User account creation is been disabled". New accounts must be
> created by an administrator. The maintainer is aoo-bugzilla-ad...@apache.org

Yes, that is the correct address to get an account for Bugzilla.

You are now writing to the user mailing list...

> .
>
> My OpenOffice Writer crash on every closing of a odt-file. This happens if
> there exists a chapter index, the file have to be bigger as 50 sites, after
> the last opening you must write around one side by typing and not by copy
> and paste. The problem exists in Ubuntu-Linux with OpenOffice since I
> changed from Windows to Linux. Now I try to find help. But in the forum
> they are dont able to help me (
> https://de.openoffice.info/viewtopic.php?f=1=75873).

That sounds a bit like:

https://bz.apache.org/ooo/show_bug.cgi?id=128449

Happens on Linux only and I suspect it is related to GNOME Desktop
Environment.

Be sure to follow that ticket.

Regards,

   Matthias

>
> regards,
> Herbert Eisl
>



smime.p7s
Description: S/MIME Cryptographic Signature

OpenOffice Writer crash on every closing a file

[eisl herbert]

 Hello Administrator!

I'll tried to register me to report an error in OpfenOffce. But I got the
information "User account creation is been disabled". New accounts must be
created by an administrator. The maintainer is aoo-bugzilla-ad...@apache.org
.

My OpenOffice Writer crash on every closing of a odt-file. This happens if
there exists a chapter index, the file have to be bigger as 50 sites, after
the last opening you must write around one side by typing and not by copy
and paste. The problem exists in Ubuntu-Linux with OpenOffice since I
changed from Windows to Linux. Now I try to find help. But in the forum
they are dont able to help me (
https://de.openoffice.info/viewtopic.php?f=1=75873).

regards,
Herbert Eisl

Re: Crash

[Dave]

Hi Jan,

Release 4.1.9

Aber womöglich habe ich die Ursache gefunden. Ich hatte nämlich eine Datei,
die AAO beim Programmstart jedesmal nicht „wieder herstellen“ konnte.
Nachdem ich jetzt Abbrechen gedrückt habe, scheint hoffe ich dieses Problem
verschwunden zu sein. Schauen wir mal was die Zukunft bringt.

Danke dir für deine Rückfrage
Dave

On Mon 12. Apr 2021 at 14:14, Jan-Christian Wienandt <
jan-christ...@wienandt.de> wrote:

> Moin Dave,
>
> welches Release von OpenOffice nutzt Du?
>
> Gruß
> Jan
>
>
> -Original Message-
> From: Dave 
> Sent: Monday, April 12, 2021 12:22 PM
> To: users-de@openoffice.apache.org
> Subject: Crash
>
> Liebe Mithelfer,
>
> folgende Fehlermeldung bekomme ich neuerdings, wenn ich im Writer
> innerhalb einer Tabelle mit den Tasten Shift+Pfeil nach unten drücke.
> Danach muss ich AOO neustarten.
>
> void
>
> framework::AutoRecovery::implts_collectActiveViewNames(framework::AutoRecovery::TDocumentInfo&),
> need at document, at the very least
>
> Weiß jemand, woran das liegen könnte?
>
> Beste Grüße
> Dave
>
>
> -
> To unsubscribe, e-mail: users-de-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: users-de-h...@openoffice.apache.org
>
>

RE: Crash

[Jan-Christian Wienandt]

Moin Dave,

welches Release von OpenOffice nutzt Du?

Gruß
Jan


-Original Message-
From: Dave  
Sent: Monday, April 12, 2021 12:22 PM
To: users-de@openoffice.apache.org
Subject: Crash

Liebe Mithelfer,

folgende Fehlermeldung bekomme ich neuerdings, wenn ich im Writer innerhalb 
einer Tabelle mit den Tasten Shift+Pfeil nach unten drücke. Danach muss ich AOO 
neustarten.

void
framework::AutoRecovery::implts_collectActiveViewNames(framework::AutoRecovery::TDocumentInfo&),
need at document, at the very least

Weiß jemand, woran das liegen könnte?

Beste Grüße
Dave


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Crash

[Dave]

Liebe Mithelfer,

folgende Fehlermeldung bekomme ich neuerdings, wenn ich im Writer innerhalb
einer Tabelle mit den Tasten Shift+Pfeil nach unten drücke. Danach muss ich
AOO neustarten.

void
framework::AutoRecovery::implts_collectActiveViewNames(framework::AutoRecovery::TDocumentInfo&),
need at document, at the very least

Weiß jemand, woran das liegen könnte?

Beste Grüße
Dave

Re: crash of open office - not meant for me

[Robbie Martin]

Got it, thanks for explaining! 

Sent from my iPhone

> On Feb 18, 2021, at 3:05 PM, Keith N. McKenna  
> wrote:
> 
> On 2/17/2021 1:25 PM, Robbie Martin wrote:
>> This was not me
>> 
>> Sent from my iPhone
> 
> Robbie;
> 
> You are subscribed to the mailing list and will get all messages sent to
> it.
> 
> Regards
> Keith
> 
>> 
 On Feb 17, 2021, at 10:31 AM, Dave Fisher  wrote:
>>> 
>>> Hi -
>>> 
>>> It’s hard to read the screenshot, but it looks like you are on OpenOffice 
>>> 4.1.7?
>>> 
>>> You should update to 4.1.9.
>>> 
>>> Regards,
>>> Dave
>>> 
>>> Sent from my iPhone
>>> 
 On Feb 17, 2021, at 9:23 AM, GramPcola  wrote:
 
 What can I do to open Open Office? I keep getting this page:
 
 
>>> 
>>> 
>>> -
>>> To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
>>> For additional commands, e-mail: users-h...@openoffice.apache.org
>>> 
> 
> 

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Re: crash of open office - not meant for me

[Keith N. McKenna]

On 2/17/2021 1:25 PM, Robbie Martin wrote:
> This was not me
> 
> Sent from my iPhone

Robbie;

You are subscribed to the mailing list and will get all messages sent to
it.

Regards
Keith

> 
>> On Feb 17, 2021, at 10:31 AM, Dave Fisher  wrote:
>>
>> Hi -
>>
>> It’s hard to read the screenshot, but it looks like you are on OpenOffice 
>> 4.1.7?
>>
>> You should update to 4.1.9.
>>
>> Regards,
>> Dave
>>
>> Sent from my iPhone
>>
>>> On Feb 17, 2021, at 9:23 AM, GramPcola  wrote:
>>>
>>> What can I do to open Open Office? I keep getting this page:
>>>
>>> 
>>
>>
>> -
>> To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
>> For additional commands, e-mail: users-h...@openoffice.apache.org
>>




signature.asc
Description: OpenPGP digital signature

Re: crash of open office - not meant for me

[Robbie Martin]

This was not me

Sent from my iPhone

> On Feb 17, 2021, at 10:31 AM, Dave Fisher  wrote:
> 
> Hi -
> 
> It’s hard to read the screenshot, but it looks like you are on OpenOffice 
> 4.1.7?
> 
> You should update to 4.1.9.
> 
> Regards,
> Dave
> 
> Sent from my iPhone
> 
>> On Feb 17, 2021, at 9:23 AM, GramPcola  wrote:
>> 
>> What can I do to open Open Office? I keep getting this page:
>> 
>> 
> 
> 
> -
> To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: users-h...@openoffice.apache.org
> 

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Re: crash of open office

[Dave Fisher]

Hi -

It’s hard to read the screenshot, but it looks like you are on OpenOffice 4.1.7?

You should update to 4.1.9.

Regards,
Dave

Sent from my iPhone

> On Feb 17, 2021, at 9:23 AM, GramPcola  wrote:
> 
> What can I do to open Open Office? I keep getting this page:
> 
> 


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crash of open office

[GramPcola]

What can I do to open Open Office? I keep getting this page:

Re: error crash

[David Robley]

Could we have a hint as to what is crashing, and the circumstances in 
which this happens? If it is happening with Apache OpenOffice, 
information on your OS and OpenOffice version might be helpful.


On the other hand, if your car is crashing,this might not be the right 
place for you to ask.


Since you are not subscribed to this list you may not see all the 
replies to your query. To subscribe to Apache OpenOffice mailing lists 
go to http://openoffice.apache.org/mailing-lists.html


As a courtesy I have forwarded a copy of this reply to you as well as to 
the mailing list. Do Not reply to me personally but just to the list at 
 - replies to my personal email address 
will be ignored.


On 1/2/21 10:15 am, Business Solutions wrote:

i keep having the issue with crashing and cant find out why i keeps doing it



Cheers
--
David Robley

==/==/==/==Police tagline==/==/==Do not cross ==/==/==/==
 



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error crash

[Business Solutions]

i keep having the issue with crashing and cant find out why i keeps doing it

-- 
Thank you for your cooperation and time.


Rose Woodall, Owner
Donna Moore, Bookkeeper
Business Solutions
P.O. Box 853
Ruidoso NM 88355
541-241-3341



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open office crash

[ATS - Donna]

Open office has been crashing when using spreadsheet.

I have the spreadsheet to auto save and create a back up.

when i am working on the spreadsheet it crashes

even though i have it on auto save and even though i save it often

when it crashes and open it up it recovers it self

when i open it up it goes to a previous version from hours ago not the
current saved version

I have uninstalled and reinstalled it and it still keeps happening

Please let me know how i can fix this

Thank you for your cooperation and time.


Rose Woodall, Owner
Donna Moore, Bookkeeper
Allison Transportation Services
111 Smith Ct
Springtown, TX 76082
682-804-2097 Cell
844-477-2299 Fax


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Re: crash

[Johnny Rosenberg]

Den sön 16 aug. 2020 kl 10:42 skrev dm darwin :

> Hello to whom it may concern,
> Have used you open office for a while, regrettable in the last 8 month
>

It's not our product. We are just users, like you. We help each other out
the best we can. Some times I ask a question, sometimes I reply to someone
else's question.
Maybe a few developers read this list too, I don't know, but if you really
want someone to dig into your problem it's probably better to file a bug
report, if you are sure that you ran into a bug. Doing so you will need to
provide much more information than you did here, though. Everything you can
think of. What did you do when it crashed? What crashed (writer, calc
etc.)? What version do you use? What is your operating system?  What
version of your operating system? What hat did you wear when Apache
OpenOffice crashed? Anything you can think of. Too much information is
better than too little. Ok, maybe you shouldn't mention your hat, but you
know what I mean.


> your program crashes constantly, needless to say all written information
> is gone and cant be restored .

What happens when you try to restore it? And how do you do that?

Please is this now a permanent feature?
>
Yes, it's permanent. Some developer thought it was a good idea to let the
application crash now and then, so he built in the randomCrash() method,
which seems to work very well.

No, just kidding. If your application crashes often, then something is
obviously wrong. Either your system itself, the application or some setting
somewhere.

One thing to try is to reset your Apache OpenOffice user profile. Just give
the folder a different name and restart Apache OpenOffice, and it will
create a new, fresh one for you. If that works, that is if Apache
OpenOffice no longer crashes, then you know that something in your old user
profile caused the crashes. If crashes still occur, something else is
wrong, and you could probably start using your old profile again, if it
contains something useful for you.

Since you didn't mention your operating system, I can't tell you where your
profile folder is, but on my system it's at ~/.openoffice/4/ and it's
called ”user”. Just rename it to something else, like user_old, restart
Apache OpenOffice and now you have both user and user_old but only user is
used.

In your user_old you'll find things like your global macros,
configurations, templates, extensions and more. If there is something that
you really need, just copy it over to the new user profile.

As I have lost again today 2.5 hours work I'm not a very happy person
> please if you reply no political correctness just the simple facts.
>

Then I'll suggest that you turn your automatic save on, Set it to a few
minutes or so. Another option is of course to manually save every time you
added something worth saving. That's very easy: Just press Ctrl+s. No need
to even move your hand from the keyboard to the mouse to do such a basic
thing.


Kind regards

Johnny Rosenberg

Thanks
> D Magdalene
>

Re: crash

[Rory O'Farrell]

On Sun, 16 Aug 2020 08:31:39 +
dm darwin  wrote:

> Hello to whom it may concern,
> Have used you open office for a while, regrettable in the last 8 month
> your program crashes constantly, needless to say all written information is 
> gone and cant be restored .
> Please is this now a permanent feature?
> As I have lost again today 2.5 hours work I'm not a very happy person
> please if you reply no political correctness just the simple facts.
> Thanks
> D Magdalene

You have given us no facts on which we can work.  What is your operating system 
and version of OpenOffice?  Are you working in Calc, in Writer, in Impress?

In the 2.5 hours of work, did you Save your work at any time.  Do you use a 
timed/dated backup system.  When the crash occurred, was it OpenOffice, or the 
Operating System?
  
-- 
Rory O'Farrell 

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crash

[dm darwin]

Hello to whom it may concern,
Have used you open office for a while, regrettable in the last 8 month
your program crashes constantly, needless to say all written information is 
gone and cant be restored .
Please is this now a permanent feature?
As I have lost again today 2.5 hours work I'm not a very happy person
please if you reply no political correctness just the simple facts.
Thanks
D Magdalene

Re: crash

[Peter Kovacs]

Hello Giulio,


sorry for the late answer. Can you providfe more details?

Operating System, maybe on Windows MS Patches?


What you can try out of the blue is resetting your profile.

https://forum.openoffice.org/en/forum/viewtopic.php?p=58403


HTH

Peter

Am 29.05.20 um 17:25 schrieb Giulio Caprera:

Good afternoon,
I require some help with my Open office, it keeps on crashing as I press enter 
or write a new paragraph causing me to have to do a recovery of the file 
constantly.
I would really appreciate some help.
Kind regards,

Giulio Caprera

Sent from Mail for Windows 10





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crash

[Giulio Caprera]

Good afternoon,
I require some help with my Open office, it keeps on crashing as I press enter 
or write a new paragraph causing me to have to do a recovery of the file 
constantly.
I would really appreciate some help.
Kind regards,

Giulio Caprera

Sent from Mail for Windows 10



--
This email has been checked for viruses by AVG.
https://www.avg.com

Re: crash

[Hagar Delest]

Hi,

See this tutorial, you might be lucky: 
https://forum.openoffice.org/en/forum/viewtopic.php?f=74=84056

I hope you had backups.

Hagar

Le 04/04/2020 à 04:55, Peg the Pipes Barcelo a écrit :

Hi,
My open office crashed today & I've lost my entire 102543 word document.
Even the pdf is corrupted & cant be opened..
I email it to myself once a week, so I've lost 5000+ words, if I have to
use this back up & start again.
If I try to open  the file it is just .
Please help.
Thanx,
Peg Barcelo
Renaissance Woman
*Life isn't about surviving the storm, but if we dance in the rain!*




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crash

[Peg the Pipes Barcelo]

Hi,
My open office crashed today & I've lost my entire 102543 word document.
Even the pdf is corrupted & cant be opened..
I email it to myself once a week, so I've lost 5000+ words, if I have to
use this back up & start again.
If I try to open  the file it is just .
Please help.
Thanx,
Peg Barcelo
Renaissance Woman
*Life isn't about surviving the storm, but if we dance in the rain!*

Re: Crash-Bam-- Lost recent Document List and Templates

[WA.TWORSX via AOL]

Never mind; I have it working again.




On 11/18/2017 2:20 PM, WA.TWORSX via AOL wrote:

AOO 4.1.3 on WIN 10-64 desktop\\


My WIN crashed, with a light blue screen for several minutes, for no 
apparent reason. There was several blanking off-on of the monitor 
screen.  I waited about 3 minutes before powering-off the PC  via the 
desktop power on/off button switch.  Then powered PC back on. It 
booted up normally. Desktop icons appear in their normal locations on 
the screen.


Now, the very first time, when I click on the icon for AOO that is 
within the system tray, it appeared to prompt me to install AOO. It 
prompted me for my name, etc.   I clicked on ?something? (maybe "Next" 
button, I do not recall ) and it brought me to the splash screen.


I looked for recent documents; none listed.  I looked for existing 
templates; it indicated that templates being used for the first time.


Have I lost all my templates?  How can I re-enable them, if they do 
remain?


Now, when I click on the icon for AOO, it opens the splash screen 
immediately.


Calling in an existing Calc file seems to be okay.

Any ideas on how to recover my templates would be greatly appreciated.


Regards,

VinceB.


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Crash-Bam-- Lost recent Document List and Templates

[WA.TWORSX via AOL]

AOO 4.1.3 on WIN 10-64 desktop\\


My WIN crashed, with a light blue screen for several minutes, for no 
apparent reason. There was several blanking off-on of the monitor 
screen.  I waited about 3 minutes before powering-off the PC  via the 
desktop power on/off button switch.  Then powered PC back on. It booted 
up normally. Desktop icons appear in their normal locations on the screen.


Now, the very first time, when I click on the icon for AOO that is 
within the system tray, it appeared to prompt me to install AOO. It 
prompted me for my name, etc.   I clicked on ?something? (maybe "Next" 
button, I do not recall ) and it brought me to the splash screen.


I looked for recent documents; none listed.  I looked for existing 
templates; it indicated that templates being used for the first time.


Have I lost all my templates?  How can I re-enable them, if they do remain?

Now, when I click on the icon for AOO, it opens the splash screen 
immediately.


Calling in an existing Calc file seems to be okay.

Any ideas on how to recover my templates would be greatly appreciated.


Regards,

VinceB.


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Re: CRASH

[James Plante]

If it were mine, I’d try to go around it. Open your problem chart. Then open a 
new blank spreadsheet. Select your chart, and choose Select all (Ctrl-A). Copy. 
Then select the new spreadsheet document and paste. Try modifying the 
newly-created document.

Hope that works for you.

Jim

> On Apr 7, 2017, at 2:26 PM, Ray Fisher <ray...@hotmail.com> wrote:
> 
> 
> Sirs, I have been using Open Office for several years now with no 
> problems…until now… I updated a chart that I had saved and when I went to 
> click on save as everything locked up and I could do nothing except manually 
> shut my computer down. This happened four times. I cannot save the updated 
> chart.
> When I restarted my computer manually and tried to update the same chart I 
> get a crash notice and info was supposedly sent to someone at Open Office. 
> This also happened four times so I have finally given up on updating that 
> chart.. I have been able to update that chart in the past every time with no 
> problems until now.
> Any explanations as to why this is happening? Thanka, Ray
> Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10
> 


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CRASH

[Ray Fisher]

Sirs, I have been using Open Office for several years now with no 
problems…until now… I updated a chart that I had saved and when I went to click 
on save as everything locked up and I could do nothing except manually shut my 
computer down. This happened four times. I cannot save the updated chart.
When I restarted my computer manually and tried to update the same chart I get 
a crash notice and info was supposedly sent to someone at Open Office. This 
also happened four times so I have finally given up on updating that chart.. I 
have been able to update that chart in the past every time with no problems 
until now.
Any explanations as to why this is happening? Thanka, Ray
Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

OpenOffice crash

[Stephen Schmid]

I am running:
OpenOffice 4.1.3
AOO413m1(Build:9783)  -  Rev. 1761381
2016-09-29 02:39:19

on Windows 10 64-bit.

OpenOffice crashes on me every time I try to Save after attempting to 
add a new column to a table in the Table Design editor.  I have attached 
a screenshot showing the situation just before clicking save, after 
which it crashes every time.


Is this a known bug?  If not, how can I report it and try to get it fixed?

Thanks.

Stephen Schmid
San Rafael, CA


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Re: how to recover crash file

[nasrin khaksar]

hi.
exactly i have this problem and i appreciate if someone helps me in this regard.
thanks extremely for any help and God bless you.
if someone knows the solution, please email it to me!

On 1/3/17, phang xnsiong <xnsion...@yahoo.co.uk.invalid> wrote:
> hi,
>   wonder to know that how to recover the crash file ,
>  the story is like that
> when i try to save the file by click “save" after i do what i wanna write in
> excel, and it come out crash and window close, so i click again open office
> and it ask me wanna recover the ( file A) or not, so i click “yes", and then
> it get recover in the first time, and then i continue key something in the
> file and then i try to click “save" again, and it crash again and then the
> file close automatic it self again and pop up window saying something error,
> and this second time is bad luck to me because when i try to click to open
> the (open office) again and it ask me wanna recover the (file A) or not ? so
> i click yes to recover but it loading and then tell me the fill is not
> found, so i go back to the place that i save the (file A) and, i found that
> (file A) is gone, it totally disarppear in my computer. and i can’t find it
> any more. so now on every time when i try to open the ( open office) , it
> keep ask me wanna recover the (file A) or not and no matter what i click ,
> it just show me the file cannot be found and then pop up a new file window
> with everything empty.
> so i really wish to know what and how i can do to get my (file A) back
> .
>please provide me a contact number that i can call so that i can get the
> technical support by talking in the phone direct, i can call from either
> malaysia or singapore.
>thank you
> jason
> +65- 90 62 99 71 ( singapore number )
> +60- 17 35 65 290 ( malaysia number)
> email : xnsion...@yahoo.co.uk
> -
> To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: users-h...@openoffice.apache.org
>
>


-- 
we have not sent you but as a mercy to the creation.
holy quran, chapter 21, verse 107.
in the very authentic narration is:
imam hosein is the beacon of light and the ark of salvation.
best website for studying islamic book in different languages
al-islam.org

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how to recover crash file

[phang xnsiong]

hi,
  wonder to know that how to recover the crash file ,
 the story is like that
when i try to save the file by click “save" after i do what i wanna write in 
excel, and it come out crash and window close, so i click again open office and 
it ask me wanna recover the ( file A) or not, so i click “yes", and then it get 
recover in the first time, and then i continue key something in the file and 
then i try to click “save" again, and it crash again and then the file close 
automatic it self again and pop up window saying something error, and this 
second time is bad luck to me because when i try to click to open the (open 
office) again and it ask me wanna recover the (file A) or not ? so i click yes 
to recover but it loading and then tell me the fill is not found, so i go back 
to the place that i save the (file A) and, i found that (file A) is gone, it 
totally disarppear in my computer. and i can’t find it any more. so now on 
every time when i try to open the ( open office) , it keep ask me wanna recover 
the (file A) or not and no matter what i click , it just show me the file 
cannot be found and then pop up a new file window with everything empty. 
so i really wish to know what and how i can do to get my (file A) back .
   please provide me a contact number that i can call so that i can get the 
technical support by talking in the phone direct, i can call from either 
malaysia or singapore.
   thank you
jason 
+65- 90 62 99 71 ( singapore number )
+60- 17 35 65 290 ( malaysia number)
email : xnsion...@yahoo.co.uk
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Re: Crash report

[Robert Bolisay]

Version 4.1.2
Windows 8.1
.ODS  110kb/simple work sheets  / I was working on finance reports on the
sheets.
I'm not willing to be public.


On Tue, Jul 5, 2016 at 6:51 PM, Dennis E. Hamilton <dennis.hamil...@acm.org>
wrote:

> Uh no, don't tweet anything.
>
> Please provide more information here at the users list:
>
>  1. What version of Apache OpenOffice?
>
>  2. What operating system and its version?
>
>  3. A bit more on the Calc file: format?  Size/complexity?  What was
> happening just before a crash?
>
>  4. And if the file is under 1 Megabyte, is it something you could post as
> an attachment to a bug report or is it not something you are willing to be
> public?
>
>  - Dennis
>
> > -Original Message-
> > From: Martin Groenescheij [mailto:mar...@groenescheij.com]
> > Sent: Tuesday, July 5, 2016 14:11
> > To: users@openoffice.apache.org
> > Cc: robertvbolisa...@gmail.com
> > Subject: Re: Crash report
> >
> >
> >
> > Sent from my mobile device.
> >
> > > On 6 Jul 2016, at 3:25 AM, Robert V Bolisay JR
> > <robertvbolisa...@gmail.com> wrote:
> > >
> > >
> > >
> > > My tweet
> > > "@ApacheOO Wondering why my Apache OpenOffice Calc crashed four times
> > last night.  (?)"
> > >
> >
> > Could you tweet a bit more information?
> >
> > >
> > > Sent from iPhone
> > >
> > > -
> > > To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
> > > For additional commands, e-mail: users-h...@openoffice.apache.org
> >
> >
> > -
> > To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
> > For additional commands, e-mail: users-h...@openoffice.apache.org
>
>

RE: Crash report

[Dennis E. Hamilton]

Uh no, don't tweet anything.

Please provide more information here at the users list:

 1. What version of Apache OpenOffice?

 2. What operating system and its version?

 3. A bit more on the Calc file: format?  Size/complexity?  What was happening 
just before a crash?

 4. And if the file is under 1 Megabyte, is it something you could post as an 
attachment to a bug report or is it not something you are willing to be public?

 - Dennis

> -Original Message-
> From: Martin Groenescheij [mailto:mar...@groenescheij.com]
> Sent: Tuesday, July 5, 2016 14:11
> To: users@openoffice.apache.org
> Cc: robertvbolisa...@gmail.com
> Subject: Re: Crash report
> 
> 
> 
> Sent from my mobile device.
> 
> > On 6 Jul 2016, at 3:25 AM, Robert V Bolisay JR
> <robertvbolisa...@gmail.com> wrote:
> >
> >
> >
> > My tweet
> > "@ApacheOO Wondering why my Apache OpenOffice Calc crashed four times
> last night.  (?)"
> >
> 
> Could you tweet a bit more information?
> 
> >
> > Sent from iPhone
> >
> > -
> > To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
> > For additional commands, e-mail: users-h...@openoffice.apache.org
> 
> 
> -
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Re: Crash report

[Ella Oblas]

My open office crashes regularly.  I wonder if it has anything to do with 
windows defender or edge?



From: Robert V Bolisay JR <robertvbolisa...@gmail.com>
Sent: Tuesday, July 5, 2016 1:25 PM
To: users@openoffice.apache.org
Subject: Crash report



My tweet
"@ApacheOO Wondering why my Apache OpenOffice Calc crashed four times last 
night.  (?)"


Sent from iPhone

Re: Crash report

[Martin Groenescheij]

Sent from my mobile device.

> On 6 Jul 2016, at 3:25 AM, Robert V Bolisay JR  
> wrote:
> 
> 
> 
> My tweet
> "@ApacheOO Wondering why my Apache OpenOffice Calc crashed four times last 
> night.  (?)"
> 

Could you tweet a bit more information?

> 
> Sent from iPhone
> 
> -
> To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
> For additional commands, e-mail: users-h...@openoffice.apache.org


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Crash report

[Robert V Bolisay JR]

My tweet
"@ApacheOO Wondering why my Apache OpenOffice Calc crashed four times last 
night.  (?)"


Sent from iPhone

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Fwd: openoffice 4.1.2 crash mit ubuntu 14.04 und 16.04

[keller]

hallo, alle zusammen,

wie geht es weiter?

stillstand!!!

ein rechner ist per remote für traces erreichbar.

danke und grüsse

wolfgang


hallo,

anstelle von apt-cache show *wnck* und *gdk*

pc@pc:~$ apt-cache show libwnck*
Package: libwnck-3-0
Priority: optional
Section: libs
Installed-Size: 347
Maintainer: Ubuntu Developers 


pc@pc:~$ apt-cache show libgdk*
Package: libgdk-pixbuf2.0-0
Priority: optional
Section: libs
Installed-Size: 561
Maintainer: Ubuntu Developers 


danke und grüsse

wolfgang keller



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Re: openoffice 4.1.2 crash mit ubuntu 14.04 und 16.04

[H.-Stefan Neumeyer]

Am Montag, 11. April 2016, 11:28:41 sprach kel...@keller-ka.de und nicht 
Zarathustra:

Hallo Wolfgang
> 
> danke und grüsse
> 
Mit Wildcards kann man eines bewerkstelligen.
Einfach mal ein wenig mit experimentieren und dabei die wichtigsten 
Kombinationsmöglichkeiten notieren.

-- 
Gruß Stefan

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openoffice 4.1.2 crash mit ubuntu 14.04 und 16.04

[keller]

hallo,

anstelle von apt-cache show *wnck* und *gdk*

pc@pc:~$ apt-cache show libwnck*
Package: libwnck-3-0
Priority: optional
Section: libs
Installed-Size: 347
Maintainer: Ubuntu Developers 


pc@pc:~$ apt-cache show libgdk*
Package: libgdk-pixbuf2.0-0
Priority: optional
Section: libs
Installed-Size: 561
Maintainer: Ubuntu Developers 


danke und grüsse

wolfgang keller

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Re: openoffice 4.1.2 crash mit ubuntu 14.04 und 16.04

[H.-Stefan Neumeyer]

Am Samstag, 9. April 2016, 21:48:32 sprach kel...@keller-ka.de und nicht 
Zarathustra:

Hallo Wolfgang
> 
> der fehler tritt auch nach der installation von glib und wnck auf.
> gdkx11 und gdk sind im synaptic nicht aufgeführt.
> 
Mache mal folgendes:

Konsole (Terminal) => Befehl

apt-cache show *gdk*

und 

apt-cache show *wnck*

Das listet Dir so ziemlich alles auf was Dir bei diesen Paketen (fehlt) 
angeboten wird.

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openoffice 4.1.2 crash mit ubuntu 14.04 und 16.04

[keller]

hallo alle zusammen,

folgender fehler liegt vor:

aoo 4.1.2 mit ubuntu 14.04 und 16.04 auf zwei verschiedenen rechnern.

beide rechner ist auf dem aktuellsten patch level.

aoo_4.1.2 wurde komplett neu installiert ( alle hiddenfiles händisch 
gelöscht).


das betriebsystem und openoffice werden in der englischen sprache betrieben.

die datei ist nicht beschädigt. eine kopie der datei mit libreoffice 
bearbeitet. keine fehler.


beim editieren eines chart edit -> data ranges -> add schliesset sich 
calc mit der meldung: due an unexpected error, openoffice crashed.


beim editieren der datei - löschen von 5 zellen - steigt die cpu last 
auf 100%. nach mehren minuten ist der vorgang abgeschlossen.


der crash log sagt:

Sa 9. Apr 20:04:42 CEST 2016 crash report 
/var/crash/_opt_openoffice4_program_uno.bin.1000.crash detected
/usr/share/apport/apport-gtk:16: PyGIWarning: Wnck was imported without 
specifying a version first. Use gi.require_version('Wnck', '3.0') before 
import to ensure that the right version gets loaded.

  from gi.repository import GLib, Wnck, GdkX11, Gdk
Gtk-Message: GtkDialog mapped without a transient parent. This is 
discouraged.
Gtk-Message: GtkDialog mapped without a transient parent. This is 
discouraged.
Sa 9. Apr 20:08:46 CEST 2016 crash report 
/var/crash/_opt_openoffice4_program_uno.bin.1000.crash detected
/usr/share/apport/apport-gtk:16: PyGIWarning: Wnck was imported without 
specifying a version first. Use gi.require_version('Wnck', '3.0') before 
import to ensure that the right version gets loaded.

  from gi.repository import GLib, Wnck, GdkX11, Gdk
Sa 9. Apr 20:35:20 CEST 2016 crash report 
/var/crash/_opt_openoffice4_program_uno.bin.1000.crash detected
/usr/share/apport/apport-gtk:16: PyGIWarning: Wnck was imported without 
specifying a version first. Use gi.require_version('Wnck', '3.0') before 
import to ensure that the right version gets loaded.

  from gi.repository import GLib, Wnck, GdkX11, Gdk

der fehler tritt auch nach der installation von glib und wnck auf. 
gdkx11 und gdk sind im synaptic nicht aufgeführt.


grüsse

wolfgang keller

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Re: Crash when trying to create a new style

[Johnny Rosenberg]

2016-01-03 23:14 GMT+01:00 Matthias Seidel <matthias.sei...@hamburg.de>:

> You mean you installed OpenOffice with their DEBS, aren't you?
> After you uninstalled LibreOffice with:
>
> sudo apt-get remove --purge libreoffice*
> sudo apt-get clean
> sudo apt-get autoremove
>

I think I just did sudo apt-get purge libreoffice*, but it was a long time
ago, when Ubuntu 14.04 was the latest Ubuntu release, so I really don't
remember.


>
> I also did a fresh start and "new file" in CALC, no crash...
> I use the german version (32 bit) but I doubt that it is dependend on the
> language.
>
> As for MS fonts, I have installed "ttf-mscorefonts-installer" from Ubuntu
> Software-Center.
>

I don't think I did that this time, since I never use those fonts anyway,
but I don't remember for sure.



Kind regards

Johnny Rosenberg



>
> kind regards
>
> Matthias
>
>
>
> Am 03.01.2016 um 19:20 schrieb Johnny Rosenberg:
>
>> 2016-01-03 16:51 GMT+01:00 Matthias Seidel <matthias.sei...@hamburg.de>:
>>
>> Hello Johnny,
>>>
>>> I can't reproduce your crash.
>>> I am on Ubuntu 14.04 (32bit). Did you uninstall LibreOffice before
>>> installing OpenOffice?
>>>
>>>
>> Yes, I did, and then I installed LibreOffice with their DEBS. I tested the
>> same thing in LibreOffice 4.2.6.3 (I installed it a long time ago…),
>> without a crash. However, when working with a particular document, which
>> was converted from an XLS file, containing some MS fonts like Arial Narrow
>> that my current system lacks, I can't edit existing styles. If I right
>> click one and select Edit, nothing happens (in neither Apache OpenOffice
>> nor LibreOffice). If I create a new spreadsheet, I can edit styles. Maybe
>> something wrong with some of my files then…
>>
>> I'll install the latest stable LibreOffice and see what happens.
>>
>> Still, the original problem happens after a fresh start of the operating
>> system and Apache OpenOffice with a ”new file”, so everything doesn't seem
>> to be my file's fault…
>>
>>
>> Kind regards
>>
>> Johnny Rosenberg
>>
>>
>>
>> kind regards, Matthias
>>>
>>>
>>>
>>> Am 03.01.2016 um 16:33 schrieb Johnny Rosenberg:
>>>
>>> Apache OpenOffice 4.1.2 installed with the DEB files downloaded from
>>>> http://www.openoffice.org/download/index.html. I installed it a few
>>>> days
>>>> ago, so it should be the latest version.
>>>> Operating system: Ubuntu 14.04
>>>>
>>>> How to make it crash:
>>>> 1. Start your operating system.
>>>> 2. Rename ”~/.openoffice/4/user” to ”~/.openoffice/4/user.old” (or
>>>> don't,
>>>> in my case it didn't matter at all)
>>>> 3. Open Apache OpenOffice 4.1.2 (4.1.1 will also do, I had the same
>>>> problem
>>>> with it)
>>>> 4. Select Apache OpenOffice Calc (I don't know if Writer has the same
>>>> problem, I almost never run anything else than Calc)
>>>> 5. Hit F11 to open the stylist.
>>>> 6. Right click a paragraph style, select New.
>>>> 7. Apache OpenOffice crash.
>>>> 8. Undo step 2 if you like.
>>>>
>>>> Am I the only one with this problem? If so, where do I start looking for
>>>> what's causing this problem?
>>>>
>>>>
>>>> Kind regards
>>>>
>>>> Johnny Rosenberg
>>>>
>>>>
>>>>
>>>
>>
>

Re: Crash when trying to create a new style

[Matthias Seidel]

You mean you installed OpenOffice with their DEBS, aren't you?
After you uninstalled LibreOffice with:

sudo apt-get remove --purge libreoffice*
sudo apt-get clean
sudo apt-get autoremove

I also did a fresh start and "new file" in CALC, no crash...
I use the german version (32 bit) but I doubt that it is dependend on 
the language.


As for MS fonts, I have installed "ttf-mscorefonts-installer" from 
Ubuntu Software-Center.


kind regards

Matthias


Am 03.01.2016 um 19:20 schrieb Johnny Rosenberg:

2016-01-03 16:51 GMT+01:00 Matthias Seidel <matthias.sei...@hamburg.de>:


Hello Johnny,

I can't reproduce your crash.
I am on Ubuntu 14.04 (32bit). Did you uninstall LibreOffice before
installing OpenOffice?



Yes, I did, and then I installed LibreOffice with their DEBS. I tested the
same thing in LibreOffice 4.2.6.3 (I installed it a long time ago…),
without a crash. However, when working with a particular document, which
was converted from an XLS file, containing some MS fonts like Arial Narrow
that my current system lacks, I can't edit existing styles. If I right
click one and select Edit, nothing happens (in neither Apache OpenOffice
nor LibreOffice). If I create a new spreadsheet, I can edit styles. Maybe
something wrong with some of my files then…

I'll install the latest stable LibreOffice and see what happens.

Still, the original problem happens after a fresh start of the operating
system and Apache OpenOffice with a ”new file”, so everything doesn't seem
to be my file's fault…


Kind regards

Johnny Rosenberg




kind regards, Matthias



Am 03.01.2016 um 16:33 schrieb Johnny Rosenberg:


Apache OpenOffice 4.1.2 installed with the DEB files downloaded from
http://www.openoffice.org/download/index.html. I installed it a few days
ago, so it should be the latest version.
Operating system: Ubuntu 14.04

How to make it crash:
1. Start your operating system.
2. Rename ”~/.openoffice/4/user” to ”~/.openoffice/4/user.old” (or don't,
in my case it didn't matter at all)
3. Open Apache OpenOffice 4.1.2 (4.1.1 will also do, I had the same
problem
with it)
4. Select Apache OpenOffice Calc (I don't know if Writer has the same
problem, I almost never run anything else than Calc)
5. Hit F11 to open the stylist.
6. Right click a paragraph style, select New.
7. Apache OpenOffice crash.
8. Undo step 2 if you like.

Am I the only one with this problem? If so, where do I start looking for
what's causing this problem?


Kind regards

Johnny Rosenberg










smime.p7s
Description: S/MIME Cryptographic Signature

Re: Crash when trying to create a new style

[Matthias Seidel]

Hello Johnny,

I can't reproduce your crash.
I am on Ubuntu 14.04 (32bit). Did you uninstall LibreOffice before 
installing OpenOffice?


kind regards, Matthias


Am 03.01.2016 um 16:33 schrieb Johnny Rosenberg:

Apache OpenOffice 4.1.2 installed with the DEB files downloaded from
http://www.openoffice.org/download/index.html. I installed it a few days
ago, so it should be the latest version.
Operating system: Ubuntu 14.04

How to make it crash:
1. Start your operating system.
2. Rename ”~/.openoffice/4/user” to ”~/.openoffice/4/user.old” (or don't,
in my case it didn't matter at all)
3. Open Apache OpenOffice 4.1.2 (4.1.1 will also do, I had the same problem
with it)
4. Select Apache OpenOffice Calc (I don't know if Writer has the same
problem, I almost never run anything else than Calc)
5. Hit F11 to open the stylist.
6. Right click a paragraph style, select New.
7. Apache OpenOffice crash.
8. Undo step 2 if you like.

Am I the only one with this problem? If so, where do I start looking for
what's causing this problem?


Kind regards

Johnny Rosenberg





smime.p7s
Description: S/MIME Cryptographic Signature

Crash when trying to create a new style

[Johnny Rosenberg]

Apache OpenOffice 4.1.2 installed with the DEB files downloaded from
http://www.openoffice.org/download/index.html. I installed it a few days
ago, so it should be the latest version.
Operating system: Ubuntu 14.04

How to make it crash:
1. Start your operating system.
2. Rename ”~/.openoffice/4/user” to ”~/.openoffice/4/user.old” (or don't,
in my case it didn't matter at all)
3. Open Apache OpenOffice 4.1.2 (4.1.1 will also do, I had the same problem
with it)
4. Select Apache OpenOffice Calc (I don't know if Writer has the same
problem, I almost never run anything else than Calc)
5. Hit F11 to open the stylist.
6. Right click a paragraph style, select New.
7. Apache OpenOffice crash.
8. Undo step 2 if you like.

Am I the only one with this problem? If so, where do I start looking for
what's causing this problem?


Kind regards

Johnny Rosenberg

Re: Crash when trying to create a new style

[Johnny Rosenberg]

2016-01-03 16:51 GMT+01:00 Matthias Seidel <matthias.sei...@hamburg.de>:

> Hello Johnny,
>
> I can't reproduce your crash.
> I am on Ubuntu 14.04 (32bit). Did you uninstall LibreOffice before
> installing OpenOffice?
>

Yes, I did, and then I installed LibreOffice with their DEBS. I tested the
same thing in LibreOffice 4.2.6.3 (I installed it a long time ago…),
without a crash. However, when working with a particular document, which
was converted from an XLS file, containing some MS fonts like Arial Narrow
that my current system lacks, I can't edit existing styles. If I right
click one and select Edit, nothing happens (in neither Apache OpenOffice
nor LibreOffice). If I create a new spreadsheet, I can edit styles. Maybe
something wrong with some of my files then…

I'll install the latest stable LibreOffice and see what happens.

Still, the original problem happens after a fresh start of the operating
system and Apache OpenOffice with a ”new file”, so everything doesn't seem
to be my file's fault…


Kind regards

Johnny Rosenberg



> kind regards, Matthias
>
>
>
> Am 03.01.2016 um 16:33 schrieb Johnny Rosenberg:
>
>> Apache OpenOffice 4.1.2 installed with the DEB files downloaded from
>> http://www.openoffice.org/download/index.html. I installed it a few days
>> ago, so it should be the latest version.
>> Operating system: Ubuntu 14.04
>>
>> How to make it crash:
>> 1. Start your operating system.
>> 2. Rename ”~/.openoffice/4/user” to ”~/.openoffice/4/user.old” (or don't,
>> in my case it didn't matter at all)
>> 3. Open Apache OpenOffice 4.1.2 (4.1.1 will also do, I had the same
>> problem
>> with it)
>> 4. Select Apache OpenOffice Calc (I don't know if Writer has the same
>> problem, I almost never run anything else than Calc)
>> 5. Hit F11 to open the stylist.
>> 6. Right click a paragraph style, select New.
>> 7. Apache OpenOffice crash.
>> 8. Undo step 2 if you like.
>>
>> Am I the only one with this problem? If so, where do I start looking for
>> what's causing this problem?
>>
>>
>> Kind regards
>>
>> Johnny Rosenberg
>>
>>
>

Re: Crash-errors

[Rory O'Farrell]

On Fri, 30 Oct 2015 00:21:52 +0100
Hildegunn Kjersheim Steinsbu <hildegunn2...@hotmail.no> wrote:

> I'm used to having crashed  now and then, but we are talking about several 
> months in OO Writer. But now I got a crash every time I open a OOWriter. It 
> varied how long it goes before the accident, and it crashes when I save the 
> document. Is there anything that can be done to solve this problem ?? 

This can happen if the OpenOffice user profile becomes corrupt.  You should 
delete or rename the user profile.

As you are using Windows do this by:

Close OpenOffice and the Quickstarter. Open File Explorer. Copy and paste 
%appdata%\OpenOffice\4 in the File Explorer Address Bar and press Enter. Delete 
or Rename the "user" folder. Start OpenOffice.

-- 
Rory O'Farrell <ofarr...@iol.ie>

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Crash-errors

[Hildegunn Kjersheim Steinsbu]

I'm used to having crashed  now and then, but we are talking about several 
months in OO Writer. But now I got a crash every time I open a OOWriter. It 
varied how long it goes before the accident, and it crashes when I save the 
document. Is there anything that can be done to solve this problem ?? 

Re: bad allocation crash part 2 addition

[vdven]

Hi

Today there was a double crash.  It crashed while restoring the file. 
After that it could not restore, and restored the original file. I 
lost two weeks of work, which is strange, because i  have saved in 
between now and two weeks ago.


regards,

Bryan


Here the requested info.

Version: 4.1.1
Filetype: Ods  spreadsheet
size: 15.616.184 bytes/ 14.8 Mb
Windows 7
empty discspace 5 Gb

The file has always worked perfectly. hassle has begun a few weeks 
after the installation of this version of OO, after having copied and 
pasted a large area with a lot of formula's . Than the bad 
allocationmessage came when crashing. This stopped, but now it 
crashes when saving.  Sometimes new info is saved, sometimes not.


thx for any help.

Bryan


How about what version of Open Office?

What type of file, Text, Spread sheet, data base?  File size in kilobytes /
megabytes?

What OS and what versio of thre OS?

How much memory available in the machine?

Really need that kind of data to even begin to look at ideas / solutions.

Please do not send me your response directly, but post the a data to the
users group.



On Tue, Apr 7, 2015 at 2:19 PM, vdven vd...@tele2.nl wrote:

 Hello,

 I have tried everything i could find on the help pages, nothing works. I
 have a large file with lots of formula's.  Every time it saves it  gets
 stuck and i have to close  with the task manager. it started  after it
 crashed telling me bad allocation .  This happened several times, and
 then seemed to solve itself, leaving a new problem. Mostly the changes are
 saved but it is kind of  unpleasant to have to witness a crash every hour
 or so.
 Suggestions are appreciated
 regards

 Bry


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Re: bad allocation crash part 2

[vdven]

Hi

Here the requested info.

Version: 4.1.1
Filetype: Ods  spreadsheet
size: 15.616.184 bytes/ 14.8 Mb
Windows 7
empty discspace 5 Gb

The file has always worked perfectly. hassle has begun a few weeks 
after the installation of this version of OO, after having copied and 
pasted a large area with a lot of formula's . Than the bad 
allocationmessage came when crashing. This stopped, but now it 
crashes when saving.  Sometimes new info is saved, sometimes not.


thx for any help.

Bryan


How about what version of Open Office?

What type of file, Text, Spread sheet, data base?  File size in kilobytes /
megabytes?

What OS and what versio of thre OS?

How much memory available in the machine?

Really need that kind of data to even begin to look at ideas / solutions.

Please do not send me your response directly, but post the a data to the
users group.



On Tue, Apr 7, 2015 at 2:19 PM, vdven vd...@tele2.nl wrote:

 Hello,

 I have tried everything i could find on the help pages, nothing works. I
 have a large file with lots of formula's.  Every time it saves it  gets
 stuck and i have to close  with the task manager. it started  after it
 crashed telling me bad allocation .  This happened several times, and
 then seemed to solve itself, leaving a new problem. Mostly the changes are
 saved but it is kind of  unpleasant to have to witness a crash every hour
 or so.
 Suggestions are appreciated
 regards

 Bry


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Re: bad allocation crash part 2

[Jim McLaughlin]

How about what version of Open Office?

What type of file, Text, Spread sheet, data base?  File size in kilobytes /
megabytes?

What OS and what versio of thre OS?

How much memory available in the machine?

Really need that kind of data to even begin to look at ideas / solutions.

Please do not send me your response directly, but post the a data to the
users group.



On Tue, Apr 7, 2015 at 2:19 PM, vdven vd...@tele2.nl wrote:

 Hello,

 I have tried everything i could find on the help pages, nothing works. I
 have a large file with lots of formula's.  Every time it saves it  gets
 stuck and i have to close  with the task manager. it started  after it
 crashed telling me bad allocation .  This happened several times, and
 then seemed to solve itself, leaving a new problem. Mostly the changes are
 saved but it is kind of  unpleasant to have to witness a crash every hour
 or so.
 Suggestions are appreciated
 regards

 Bry


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 To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
 For additional commands, e-mail: users-h...@openoffice.apache.org

bad allocation crash part 2

[vdven]

Hello,

I have tried everything i could find on the help pages, nothing 
works. I have a large file with lots of formula's.  Every time it 
saves it  gets stuck and i have to close  with the task manager. it 
started  after it crashed telling me bad allocation .  This 
happened several times, and then seemed to solve itself, leaving a 
new problem. Mostly the changes are saved but it is kind 
of  unpleasant to have to witness a crash every hour or so.

Suggestions are appreciated
regards

Bry


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bas allocation crash

[vdven]

Hello,

I have a large file with lots of formula's.  After copy and past a 
few rows it crashed telling me bad allocation Since then i cannot 
save the restored file  during safe it crashes,. I cannot delete or 
move a tab page, basiccaly i cannot do anything without causing a 
crash. What is wrong? how can i solve this? Suggestions are more thenm welcome.


regards

Bryan


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Recovery/ crash of my document: please send response to imanfgib...@icloud.com

[Cody Gibson]

I have an Acer computer and my son downloaded open office 4.1.1 . I was writing 
in this program and I received a message that the document needs to be 
recovered and I pressed on the recovery .then next came on and I pressed 
next,then the document came up then right away a messagecame up saying crashed 
. So I pressed ok to save the document. I did this for two hours because the 
messages kept coming on the screen to recover the document.i kept recovering 
the document about 100 times. And now I can not open my document at all. I 
called Acer and they said it is open office 4.1.1 application caused this crash 
not Acer. 

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Re: Recovery/ crash of my document: please send response to imanfgib...@icloud.com

[Larry Gusaas]

On 2015-03-19, 2:18 PM johnny smith wrote:
if your operating system is mac osx, then the following may help: 

Acer computers are not Macs and do not use OS X operating system.

--
_

Larry I. Gusaas
Moose Jaw, Saskatchewan Canada
Website: http://larry-gusaas.com
An artist is never ahead of his time but most people are far behind theirs. - 
Edgard Varese



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Re: Recovery/ crash of my document: please send response to imanfgib...@icloud.com

[johnny smith]

On Thu, 19 Mar 2015 19:53:59 -, Cody Gibson macbook...@gmail.com wrote:


I have an Acer computer and my son downloaded open office 4.1.1 . I was writing 
in this program and I received a message that the document needs to be 
recovered and I pressed on the recovery .then next came on and I pressed 
next,then the document came up then right away a messagecame up saying crashed 
. So I pressed ok to save the document. I did this for two hours because the 
messages kept coming on the screen to recover the document.i kept recovering 
the document about 100 times. And now I can not open my document at all. I 
called Acer and they said it is open office 4.1.1 application caused this crash 
not Acer.


if your operating system is mac osx, then the following may help:

On recent versions of Mac OS X it might happen, especially after a Force quit, that the following error message appears: 
Restore Windows - The application OpenOffice.org was forced to quit while trying to restore its windows. Do you want to try to 
restore its windows again?. If you cannot get rid of it: Option-click the Go menu; choose Library from the 
menu to open the folder in the Finder; click on the folder Saved Application State; delete the file 
org.openoffice.script.savedState.

if that doesn't help, please say what operating system you use and what is the 
exact wording of the error messages (do not send screenshots because they are 
often stripped off by the list antispam engine).

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Re: Recovery/ crash of my document: please send response to imanfgib...@icloud.com

[johnny smith]

On Thu, 19 Mar 2015 21:23:47 -, Larry Gusaas larry.gus...@gmail.com wrote:


Acer computers are not Macs and do not use OS X operating system.


oh. i'll read twice next time. however, everything is possible since apple switched 
to i386: https://www.google.com/search?q=mac+os+x+acertbm=isch

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Openoffice on mac crash when scrolling down

[Peter Helleberg]

Hi!

I am using open office for a long time on a mac and it used to be great until I 
updated and got mavericks with open office 4.0.
Since the program crash when I scroll down. Any Idea what I can do?

Thanks a lot for your help!


Cheers

Peter


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Re: Openoffice on mac crash when scrolling down

[Andrea Pescetti]

On 26/08/2014 Peter Helleberg wrote:

used to be great until I updated and got mavericks with open office 4.0.
Since the program crash when I scroll down. Any Idea what I can do?


I don't know if this applies to your situation, but the recent version 
4.1.1 fixes issues with the Mighty Mouse scrolling on Mac. You may 
want to double-check with the latest version to start.


Regards,
  Andrea.

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OO 4.1.1 Crash

[Daniel Gulko]

Hi, 
I just set up a new macbook pro - under Maverick 10.9.4
When I try to open OO 4.1.1 (that I also just downloaded - on my old computer I 
was using 4.0.1)  I get a box that says OpenOffice quit unexpectedly”
I have tried redownloading, no success. I have looked online and I can’t find 
any mention of this problem.
Can anyone help me?
Daniel Gulko
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Re: OO 4.1.1 Crash

[Brian Barker]

At 10:07 23/08/2014 +0200, you wrote:
I just set up a new macbook pro - under Maverick 10.9.4. When I try 
to open OO 4.1.1 (that I also just downloaded - on my old computer I 
was using 4.0.1) I get a box that says OpenOffice quit unexpectedly.


This is, I think, a known bug with the current version for Mac of OpenOffice.


I have tried redownloading, no success.


Yes: that won't help


Can anyone help me?


If I'm right, you need to delete a file - which is hidden by 
default.  Here are the instructions that others said have succeeded for them:


o Close OpenOffice.
o Click somewhere in the desktop to make the Finder active. You 
should see the word Finder as the second menu header (right next to 
the Apple logo) on your menu bar.  Don't click this!
o Further along the menu bar, you should now see a Go menu 
header.  If you click this Go menu header (while the Finder is 
active), you will still not see what you need.  But if you hold down 
your Option or Alt key as you click the Go menu, you will now see an 
enlarged Go menu, including Library.
o Click Library from the enhanced Go menu to open the Library folder 
in the Finder.

o In the Library folder, click on the folder Saved Application State.
o In that folder, find the file org.openoffice.script.savedState 
and delete it.

o Restart OpenOffice.

I trust this helps.

Brian Barker - privately


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Problem with Open Office: Window does not close after computer crash

[Anja Schulte]

Dear OpenOffice-users,
it would be great if somebody can help me. I have the following configuration 
and problem:

Configuration:
Apple MacBook Pro, OS X 10.7.5. 
Apache Open Office 3. (as I cannot open the program I can't´see the exact 
version)

The problem I have:
I downloaded from my video camera a video on the laptop and during this 
download the laptop crashed. 
Afterwards a window in OpenOffice appeared saying restore window. This window 
has to options to click on: Restore window and do not restore window. I can 
click on both but nothing happens afterwards. The window is always there. 
therefore, it is not possible to close OpenOffice on the normal way. I have 
to click on terminate immediately the complete program. 
now it is not possible to open files in OpenOffice by the finder. It is only 
possible to open files by always follow the step above for every single file. 
also, it is not possible to print or safe a new document in Open Office. 
In the forum I found the advice to rename the user library and start the 
program again. I did that, but the window was still there afterwards with the 
same problems as above listed. 

Thank you so much in advance,
kind regards,
Anja

Re: crash report of Neo Office

[riklar]

Jim,

Once again thank for your mail, for your advises and for your suggestions.
You will see that I wrote to the list about to reversed brackets. i hope 
someone would help me. I am afraid filing bug report to OO is not very 
fruitful, unfortunately.
I understand your explanations regarding the $100 fee to be aloud to assist NO. 
Well, they have got a strange way to exist, but they know better than me what 
they are doing. NO will be my last choice.
I will try your suggestions about reanimating NO, and I'll see the outcomes.

I do hope OO would wake up and fix the bug.

Best to you

Rik
On 8 Jan 2013, at 20:45, James Plante jimpla...@me.com wrote:

 Rik,
 OpenOffice is not NeoOffice, so there's little any of the developers here can 
 do for you. Patrick has changed a lot of the OOo code, and at this point just 
 about all of Neo 3.3.3 runs in Apple-native Cocoa. The only part that still 
 runs under Java is the Base (database) module. Neo is based on a build of 
 OpenOffice, and much of the core OOo code operates it. But it is an entirely 
 different program from a user-interface standpoint. 
 
 There are only two developers of Neo, the principal one being Patrick Luby. 
 He was overwhelmed with maintenance requests, so he did the only thing he 
 could do and still keep Neo a viable program: He charges for technical 
 support at $100/year. 
 
 I cannot myself decipher your crash log. But I can confirm that Neo 3.3.3 
 works just fine on my  3.4 GHz Intel Core i7 iMac. If 3.3.3 crashed the first 
 time you tried to open it, then you may have got yourself a bad download. Try 
 downloading it again (The $10 fee you paid will cover it, and will allow you 
 to d/l patches throughout the year without further charge.) Further, you can 
 read through the Trinity website https://trinity.neooffice.org/ and see 
 whether others may be having similar problems. 
 
 If Neo is mission-critical to you, then you might want to give consideration 
 to the $100 annual support fee. With that fee paid, when you file a crash 
 report with Patrick, you may get a fix posted the same day. My best record is 
 90 minutes from complaint to resolution. Try that with Microsoft, or even 
 AOO. Won't happen. Of course, the resolution time will vary with the type of 
 complaint and how hard Patrick has to dig to resolve it. 
 
 Try a new d/l and see if that doesn't resolve your problem. If you have prior 
 versions of OOo on your machine, remove the preferences (move the folder and 
 rename it) and restart Neo. Also disable any haxies you may have running, and 
 re-activate them gradually to see if one of them may be causing the crash. 
 
 You may e-mail me direct at jimplante (at) me (dot) com if you want to 
 discuss it, but I warn you in advance that I'm not any good at deciphering 
 crash logs. And at present, I do not have a maintenance account with Patrick. 
 (Don't need it; everything works fine.)
 
 Regards,
 Jim Plante
 
 On Jan 8, 2013, at 11:57 AM, riklar rik...@gmail.com wrote:
 
 Hello,
 
 I am new to the the list so if I am doing something wrong, please, be 
 patient with me.
 I could not find a way to report a crash report to the Neo Office people. 
 So, I am trying my luck here. 
 I have paid for the last NO 3.3.3 version $10. They ask me another $100 to 
 be aloud to report them a crash report in a software i have paid for.
 A strange logic to which I do not understand, but it is possible I an wrong.
 Here is the crash report, to which I understand nothing in its content, but 
 which i hope will serve to fix my software, which i need badly.
 Here is the files:
 crash_log.txt
 
 
 Hoping to be helped in one way or another and thanking for it in advance
 
 Rik
 
 
 
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