Re: [videoblogging] Re: sanyo xacti e1 LCD Screen issue
on the upside of their shop looking like it's 1973... the people there were super friendly, returned my phone calls, hell, the even remembered me it wasn't like some insane call center warehouse tech repair place. and then sanyo replaced my camera. so i give them props even though it took too long. On Thu, Feb 21, 2008 at 2:16 PM, influxxmedia <[EMAIL PROTECTED]> wrote: > That's the OFFICIAL repair shop? Wow, i'd say thats a good enough reason > not to purchase > equipment from Sanyo. No Xacti in my future thats for sure... > > adam > > > > > > By the way, the official Sanyo repair shop in the US is > > http://www.skokieservice.com/. > > one of our cameras is currently there being fixed. > > (isnt the picture crazy) > > > > by the way, here's a short video of the Xacti designer talking about the > camera: > > > > > -- http://RyanIsHungry.com 508.380.2211 -- Personal: http://RyanEdit.com Current: http://ShowInaBox.tv Twitter: http://twitter.com/ryanne AIM: VideoRodeo [Non-text portions of this message have been removed]
[videoblogging] Re: sanyo xacti e1 LCD Screen issue
That's the OFFICIAL repair shop? Wow, i'd say thats a good enough reason not to purchase equipment from Sanyo. No Xacti in my future thats for sure... adam > > By the way, the official Sanyo repair shop in the US is > http://www.skokieservice.com/. > one of our cameras is currently there being fixed. > (isnt the picture crazy) > > by the way, here's a short video of the Xacti designer talking about the > camera: >
Re: [videoblogging] Re: sanyo xacti e1 LCD Screen issue
just to let y'all know got a call from the skokie repair shop sanyo is replacing the broken one. hurray! but also, oh shit! does that mean in 6 months this one will die too? like jay said we sent our other one directly to the designer of the E1 in japan so i'm hoping they can check it out and diagnose you just can't win. -- http://RyanIsHungry.com 508.380.2211 -- Personal: http://RyanEdit.com Current: http://ShowInaBox.tv Twitter: http://twitter.com/ryanne AIM: VideoRodeo [Non-text portions of this message have been removed]
Re: [videoblogging] Re: sanyo xacti e1 LCD Screen issue
> I was VERY much looking forward to buying an E1 this summer. I've > never had trouble with my old C6, but I'd just about kill for better > sound and low-light performance. Don't think a dead screen after 6 > months is worth the trade, though. And a two-month repair wait is > totally bananas. yeah...i've used Xacti's since the C4. Its just a nice design...and has always done well for me. i like that it's like a little video camera that takes photosversus a little photo camera that takes video. without knowing being tested, the waterproof E-1 might have a leak in it. i think hats why the screens go out after time. (still records fine though) We just mailed ours to Japan so they could test it. we'll see if they actually fix problems...or ignore them. so far so good. Canon came out with a similar design last year that I havent tried yet. jay -- http://jaydedman.com 917 371 6790 Professional: http://ryanishungry.com Personal: http://momentshowing.net Photos: http://flickr.com/photos/jaydedman/ Twitter: http://twitter.com/jaydedman RSS: http://tinyurl.com/yqgdt9
[videoblogging] Re: sanyo xacti e1 LCD Screen issue
Holy crap this sucks. I was VERY much looking forward to buying an E1 this summer. I've never had trouble with my old C6, but I'd just about kill for better sound and low-light performance. Don't think a dead screen after 6 months is worth the trade, though. And a two-month repair wait is totally bananas. To David I'd still recommend an old c6. You can get them pretty cheaply on eBay. If I do spring for an E1 you'd better believe I'll pay extra for in-store coverage, which I don't usually do. This time, though, it seems essential. Damn. What a bummer. Bekah --- In videoblogging@yahoogroups.com, "David Howell" <[EMAIL PROTECTED]> wrote: > > Glad I read these posts on the Xacti. Im selling all my cameras but would like to have a > smaller cam that I could catch things on from time to time. Reports like these have > certainly changed my mind about getting a Xacti. > > Sorry to hear you are all having troubles however Im glad to get this info before I put out > money for something that is going to crap out. > > David > http://www.davidhowellstudios.com > > --- In videoblogging@yahoogroups.com, Halcyon wrote: > > > > Yikes! > > > > I just sent TWO Xacti cameras to be repaired. One was 40 days old, the other > > about 7 months. > > > > I hope I can report back with good news soon. > > > > -halcyon > > www.pinkbroadcasting.com > > > > > > > > On Mon, Feb 18, 2008 at 1:19 PM, ryanne hodson > > wrote: > > > > > just to add to this > > > yeah, both our xactis LCD screens died after exactly 6 months of use. > > > one of them just flat out showed a weird green and purple image > > > and the other just degraded over 3 days from a weird solarized image down > > > to > > > complete black screen. > > > > > > i've sent one to the Skokie Repair place > > > http://www.skokieservice.com/ > > > (call them, and send them your reciept with your camera, these are still > > > under the 1 year warranty) > > > > > > BUT > > > it's been there for 2 months > > > and it seems sanyo won't call them back > > > so i've been calling them every other day to see if sanyo has said > > > anything > > > to them. > > > > > > i've also been in contact with some folks at sanyo (the fellow we met at > > > the > > > SF Xacti party) who are going to take a look at our other camera. > > > we're sending it to them in japan tomorrrow. > > > and hopefully they'll talk to someone at the skokie repair shop as well??? > > > > > > hopefully if more people speak up they will pay attention to this issue. > > > > > > -ryanne > > > > > > > > > On Feb 18, 2008 1:06 PM, Jay dedman > > > > > wrote: > > > > > > > > I've been having trouble even getting through. There > > > > > is nothin on the web to open a ticket or to email > > > > > support. Looks like I will end up quite litterally > > > > > making a call this afternoon. Unfortunatly I don't > > > > > really have time. What a pain in the rear end. > > > > > > > > By the way, the official Sanyo repair shop in the US is > > > > http://www.skokieservice.com/. > > > > one of our cameras is currently there being fixed. > > > > (isnt the picture crazy) > > > > > > > > by the way, here's a short video of the Xacti designer talking about the > > > > camera: > > > > > > > > > > > http://semanal.org/2008/01/27/week-5-2008-video-commenting-is- > live/#comment-413 > > > > > > > > Jay > > > > > > > > -- > > > > http://jaydedman.com > > > > 917 371 6790 > > > > Professional: http://ryanishungry.com > > > > Personal: http://momentshowing.net > > > > Photos: http://flickr.com/photos/jaydedman/ > > > > Twitter: http://twitter.com/jaydedman > > > > RSS: http://tinyurl.com/yqgdt9 > > > > > > > > > > > > > > -- > > > Me > http://RyanEdit.com > > > Twitter-->http://twitter.com/Ryanne > > > Documenting Green >http://RyanIsHungry.com > > > Educate > http://FreeVlog.org > > > iChat/AIM > VideoRodeo > > > > > > [Non-text portions of this message have been removed] > > > > > > > > > > > > > > > > > -- > > > > > > (HUG) > > > > http://www.HugNation.com > > > > > > [Non-text portions of this message have been removed] > > >
[videoblogging] Re: sanyo xacti e1 LCD Screen issue
I guess it might be that the nice things about this camera are so nice, that people are willing to overlook even a serious flaw. I have that sort of relationship with quite a lot of Apple stuff but Ive never had one of these Xacti cameras, it sounds like I should resist or face the possibility of getting addicted. Still as I love progressive video Im sure the temptation to get one that does 720p will be too much for me at some point...mmm Where can I read more about the LCD problems and how common they might be, what models etc? I guess I'll google and post a link if I find anything particularily revealing, unless I already missed some links about this issue? Cheers Steve Elbows --- In videoblogging@yahoogroups.com, "Heath" <[EMAIL PROTECTED]> wrote: > > It is interesting.based on what I have read, I would not buy one > until this issue has been resolved, and I do find it curious that you > would buy another knowing that it could fail again. I thought I also > read that someone's camera has been out for repair for 2 months!? > That's crazy > > I mean from the outside looking in, that just seems oddfunny odd, > not I have and axe odd ;) > > Heath > http://heathparks.com > http://batmangeek.com > > > --- In videoblogging@yahoogroups.com, "ryanne hodson" > wrote: > > > > chris > > i find this hilarious > > we sound like crazy people > > both mine broke > > but i want another! > > > > these are great cameras when they're working. > > they take really nice video > > and the sound rocks. > > > > i also hope sanyo will respond. > > they are aware of the problem. > > so that's good. > > > > these cameras have a one year warranty > > so anyone with an issue should be able to call the support line and > send it > > off for repair. > > reminds me, i need to call the repair place now! > > > > -ryanne > > > > On Feb 19, 2008 7:14 AM, Christopher Bergeron wrote: > > > > > I would still buy it. > > > > > > Just buy it in a store and get the carry it and swap > > > it out no questions asked deal. > > > > > > It's still a great camera. I'm currious how support > > > is going to work out, BUT I'm seriously tempted to buy > > > a 2nd E1 ! ! To hold me though durring the wait and > > > then of course to have a second camera once the other > > > is returned. > > > > > > Unless I get distracted by another camera. I think > > > I'd like one with an external mike jack... Hmmm my 2nd > > > camera doesn't need to be waterproof? Any > > > suggestions? > > > > > > Can't afford the Canon XH-A1 though... Need to make a > > > decision and place an order of some kind before I can > > > mail this bad boy off to be repaired. > > > > > > -Chris > > > > > > > > > --- Mike Moon > wrote: > > > > > > > NO! > > > > I've been saving for 6 months to get the Xacti E1. > > > > Picked up some side work and been stashing away so I > > > > can get an E1 > > > > before summer and the pool opening. > > > > > > > > Uggh! UGGH! Say it ain't so. > > > > > > > > Mike > > > > > > > > > > > > --- In videoblogging@yahoogroups.com 40yahoogroups.com>, > > > "Jay dedman" > > > > wrote: > > > > > > > > > > > I picked up a sanyo xacti e1 video camera this > > > > past August. I love the > > > > > > camera and like many video bloggers I keep it > > > > with my all the > > > > time and > > > > > > use it every day. > > > > > > This past weekend I noticed the color on the > > > > LCD panel was odd. And > > > > > > today it's so bad I can barely see what's being > > > > recorded. At this > > > > rate > > > > > > I expect a dead lcd screen by morning. > > > > > > I'm going to get my box and see about making > > > > the call so I'll > > > > share my > > > > > > experiance once I do.. BUT I was currious if > > > > anyone else has had any > > > > > > issues with the xacti series? specifically with > > > > their support. Six > > > > > > months old I have a bad feeling I'm going to > > > > have to buy another one. > > > > > > I'm not very happy. > > > > > > Please tell me I'm alone and everyone else's > > > > xacti's are fine. > > > > > > > > > > Chris. we had this exact problem with ours. > > > > > Ill email you off-list and let you know who to > > > > contact. > > > > > looks like you may have confirmed my suspicion > > > > that they could have a > > > > > hardware bug. > > > > > you shouldnt have to buy a new one IMHO. > > > > > > > > > > Jay > > > > > > > > > > > > > > > -- > > > > > http://jaydedman.com > > > > > 917 371 6790 > > > > > Professional: http://ryanishungry.com > > > > > Personal: http://momentshowing.net > > > > > Photos: http://flickr.com/photos/jaydedman/ > > > > > Twitter: http://twitter.com/jaydedman > > > > > RSS: http://tinyurl.com/yqgdt9 > > > > > > > > > > > > > > > > > > > > > > > __ > > > Be a better friend, newshound, and > > > know-it-all with Yahoo! Mobile. Try it now. > > > http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ >
[videoblogging] Re: sanyo xacti e1 LCD Screen issue
It is interesting.based on what I have read, I would not buy one until this issue has been resolved, and I do find it curious that you would buy another knowing that it could fail again. I thought I also read that someone's camera has been out for repair for 2 months!? That's crazy I mean from the outside looking in, that just seems oddfunny odd, not I have and axe odd ;) Heath http://heathparks.com http://batmangeek.com --- In videoblogging@yahoogroups.com, "ryanne hodson" <[EMAIL PROTECTED]> wrote: > > chris > i find this hilarious > we sound like crazy people > both mine broke > but i want another! > > these are great cameras when they're working. > they take really nice video > and the sound rocks. > > i also hope sanyo will respond. > they are aware of the problem. > so that's good. > > these cameras have a one year warranty > so anyone with an issue should be able to call the support line and send it > off for repair. > reminds me, i need to call the repair place now! > > -ryanne > > On Feb 19, 2008 7:14 AM, Christopher Bergeron <[EMAIL PROTECTED]> wrote: > > > I would still buy it. > > > > Just buy it in a store and get the carry it and swap > > it out no questions asked deal. > > > > It's still a great camera. I'm currious how support > > is going to work out, BUT I'm seriously tempted to buy > > a 2nd E1 ! ! To hold me though durring the wait and > > then of course to have a second camera once the other > > is returned. > > > > Unless I get distracted by another camera. I think > > I'd like one with an external mike jack... Hmmm my 2nd > > camera doesn't need to be waterproof? Any > > suggestions? > > > > Can't afford the Canon XH-A1 though... Need to make a > > decision and place an order of some kind before I can > > mail this bad boy off to be repaired. > > > > -Chris > > > > > > --- Mike Moon <[EMAIL PROTECTED] > wrote: > > > > > NO! > > > I've been saving for 6 months to get the Xacti E1. > > > Picked up some side work and been stashing away so I > > > can get an E1 > > > before summer and the pool opening. > > > > > > Uggh! UGGH! Say it ain't so. > > > > > > Mike > > > > > > > > > --- In videoblogging@yahoogroups.com , > > "Jay dedman" > > > wrote: > > > > > > > > > I picked up a sanyo xacti e1 video camera this > > > past August. I love the > > > > > camera and like many video bloggers I keep it > > > with my all the > > > time and > > > > > use it every day. > > > > > This past weekend I noticed the color on the > > > LCD panel was odd. And > > > > > today it's so bad I can barely see what's being > > > recorded. At this > > > rate > > > > > I expect a dead lcd screen by morning. > > > > > I'm going to get my box and see about making > > > the call so I'll > > > share my > > > > > experiance once I do.. BUT I was currious if > > > anyone else has had any > > > > > issues with the xacti series? specifically with > > > their support. Six > > > > > months old I have a bad feeling I'm going to > > > have to buy another one. > > > > > I'm not very happy. > > > > > Please tell me I'm alone and everyone else's > > > xacti's are fine. > > > > > > > > Chris. we had this exact problem with ours. > > > > Ill email you off-list and let you know who to > > > contact. > > > > looks like you may have confirmed my suspicion > > > that they could have a > > > > hardware bug. > > > > you shouldnt have to buy a new one IMHO. > > > > > > > > Jay > > > > > > > > > > > > -- > > > > http://jaydedman.com > > > > 917 371 6790 > > > > Professional: http://ryanishungry.com > > > > Personal: http://momentshowing.net > > > > Photos: http://flickr.com/photos/jaydedman/ > > > > Twitter: http://twitter.com/jaydedman > > > > RSS: http://tinyurl.com/yqgdt9 > > > > > > > > > > > > > > > > > __ > > Be a better friend, newshound, and > > know-it-all with Yahoo! Mobile. Try it now. > > http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ > > > > > > > > > > -- > Me > http://RyanEdit.com > Twitter-->http://twitter.com/Ryanne > Documenting Green >http://RyanIsHungry.com > Educate > http://FreeVlog.org > iChat/AIM > VideoRodeo > > > [Non-text portions of this message have been removed] >
Re: [videoblogging] Re: sanyo xacti e1 LCD Screen issue
Ryanne. That's great! I was feeling a bit self concious about wanting to buy another one, but as long as I'm not alone I suppose it can't be that bad. The biggest problem with the xacti's are they they are addicting. It's great to just have a camera in my pocket all the time, and like you said great picture and great sound. But next time I'm going to get the equiptment replacement plan where I can just swap it out for a new one if it happens again. -Chris --- ryanne hodson <[EMAIL PROTECTED]> wrote: > chris > i find this hilarious > we sound like crazy people > both mine broke > but i want another! > > these are great cameras when they're working. > they take really nice video > and the sound rocks. > > i also hope sanyo will respond. > they are aware of the problem. > so that's good. > > these cameras have a one year warranty > so anyone with an issue should be able to call the > support line and send it > off for repair. > reminds me, i need to call the repair place now! > > -ryanne > > On Feb 19, 2008 7:14 AM, Christopher Bergeron > <[EMAIL PROTECTED]> wrote: > > > I would still buy it. > > > > Just buy it in a store and get the carry it and > swap > > it out no questions asked deal. > > > > It's still a great camera. I'm currious how > support > > is going to work out, BUT I'm seriously tempted to > buy > > a 2nd E1 ! ! To hold me though durring the wait > and > > then of course to have a second camera once the > other > > is returned. > > > > Unless I get distracted by another camera. I think > > I'd like one with an external mike jack... Hmmm my > 2nd > > camera doesn't need to be waterproof? Any > > suggestions? > > > > Can't afford the Canon XH-A1 though... Need to > make a > > decision and place an order of some kind before I > can > > mail this bad boy off to be repaired. > > > > -Chris > > > > > > --- Mike Moon <[EMAIL PROTECTED] > > wrote: > > > > > NO! > > > I've been saving for 6 months to get the Xacti > E1. > > > Picked up some side work and been stashing away > so I > > > can get an E1 > > > before summer and the pool opening. > > > > > > Uggh! UGGH! Say it ain't so. > > > > > > Mike > > > > > > > > > --- In videoblogging@yahoogroups.com > , > > "Jay dedman" > > > <[EMAIL PROTECTED]> wrote: > > > > > > > > > I picked up a sanyo xacti e1 video camera > this > > > past August. I love the > > > > > camera and like many video bloggers I keep > it > > > with my all the > > > time and > > > > > use it every day. > > > > > This past weekend I noticed the color on the > > > LCD panel was odd. And > > > > > today it's so bad I can barely see what's > being > > > recorded. At this > > > rate > > > > > I expect a dead lcd screen by morning. > > > > > I'm going to get my box and see about making > > > the call so I'll > > > share my > > > > > experiance once I do.. BUT I was currious if > > > anyone else has had any > > > > > issues with the xacti series? specifically > with > > > their support. Six > > > > > months old I have a bad feeling I'm going to > > > have to buy another one. > > > > > I'm not very happy. > > > > > Please tell me I'm alone and everyone else's > > > xacti's are fine. > > > > > > > > Chris. we had this exact problem with ours. > > > > Ill email you off-list and let you know who to > > > contact. > > > > looks like you may have confirmed my suspicion > > > that they could have a > > > > hardware bug. > > > > you shouldnt have to buy a new one IMHO. > > > > > > > > Jay > > > > > > > > > > > > -- > > > > http://jaydedman.com > > > > 917 371 6790 > > > > Professional: http://ryanishungry.com > > > > Personal: http://momentshowing.net > > > > Photos: http://flickr.com/photos/jaydedman/ > > > > Twitter: http://twitter.com/jaydedman > > > > RSS: http://tinyurl.com/yqgdt9 > > > > > > > > > > > > > > > > > > __ > > Be a better friend, newshound, and > > know-it-all with Yahoo! Mobile. Try it now. > > > http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ > > > > > > > > > > -- > Me > http://RyanEdit.com > Twitter-->http://twitter.com/Ryanne > Documenting Green >http://RyanIsHungry.com > Educate > http://FreeVlog.org > iChat/AIM > VideoRodeo > > > [Non-text portions of this message have been > removed] > > Never miss a thing. Make Yahoo your home page. http://www.yahoo.com/r/hs
Re: [videoblogging] Re: sanyo xacti e1 LCD Screen issue
chris i find this hilarious we sound like crazy people both mine broke but i want another! these are great cameras when they're working. they take really nice video and the sound rocks. i also hope sanyo will respond. they are aware of the problem. so that's good. these cameras have a one year warranty so anyone with an issue should be able to call the support line and send it off for repair. reminds me, i need to call the repair place now! -ryanne On Feb 19, 2008 7:14 AM, Christopher Bergeron <[EMAIL PROTECTED]> wrote: > I would still buy it. > > Just buy it in a store and get the carry it and swap > it out no questions asked deal. > > It's still a great camera. I'm currious how support > is going to work out, BUT I'm seriously tempted to buy > a 2nd E1 ! ! To hold me though durring the wait and > then of course to have a second camera once the other > is returned. > > Unless I get distracted by another camera. I think > I'd like one with an external mike jack... Hmmm my 2nd > camera doesn't need to be waterproof? Any > suggestions? > > Can't afford the Canon XH-A1 though... Need to make a > decision and place an order of some kind before I can > mail this bad boy off to be repaired. > > -Chris > > > --- Mike Moon <[EMAIL PROTECTED] > wrote: > > > NO! > > I've been saving for 6 months to get the Xacti E1. > > Picked up some side work and been stashing away so I > > can get an E1 > > before summer and the pool opening. > > > > Uggh! UGGH! Say it ain't so. > > > > Mike > > > > > > --- In videoblogging@yahoogroups.com , > "Jay dedman" > > <[EMAIL PROTECTED]> wrote: > > > > > > > I picked up a sanyo xacti e1 video camera this > > past August. I love the > > > > camera and like many video bloggers I keep it > > with my all the > > time and > > > > use it every day. > > > > This past weekend I noticed the color on the > > LCD panel was odd. And > > > > today it's so bad I can barely see what's being > > recorded. At this > > rate > > > > I expect a dead lcd screen by morning. > > > > I'm going to get my box and see about making > > the call so I'll > > share my > > > > experiance once I do.. BUT I was currious if > > anyone else has had any > > > > issues with the xacti series? specifically with > > their support. Six > > > > months old I have a bad feeling I'm going to > > have to buy another one. > > > > I'm not very happy. > > > > Please tell me I'm alone and everyone else's > > xacti's are fine. > > > > > > Chris. we had this exact problem with ours. > > > Ill email you off-list and let you know who to > > contact. > > > looks like you may have confirmed my suspicion > > that they could have a > > > hardware bug. > > > you shouldnt have to buy a new one IMHO. > > > > > > Jay > > > > > > > > > -- > > > http://jaydedman.com > > > 917 371 6790 > > > Professional: http://ryanishungry.com > > > Personal: http://momentshowing.net > > > Photos: http://flickr.com/photos/jaydedman/ > > > Twitter: http://twitter.com/jaydedman > > > RSS: http://tinyurl.com/yqgdt9 > > > > > > > > > > > __ > Be a better friend, newshound, and > know-it-all with Yahoo! Mobile. Try it now. > http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ > > > -- Me > http://RyanEdit.com Twitter-->http://twitter.com/Ryanne Documenting Green >http://RyanIsHungry.com Educate > http://FreeVlog.org iChat/AIM > VideoRodeo [Non-text portions of this message have been removed]
Re: [videoblogging] Re: sanyo xacti e1 LCD Screen issue
Yeah, this is sad to hear, but did any of you get insurance on it? I have one that hasnt crapped out yet but I have amazon insurance that costs about $50. Hopefully if/when mine dies, I'll be able to just swap it out. On Feb 18, 2008 9:14 PM, David Howell <[EMAIL PROTECTED]> wrote: > Glad I read these posts on the Xacti. Im selling all my cameras but > would like to have a > smaller cam that I could catch things on from time to time. Reports like > these have > certainly changed my mind about getting a Xacti. > > Sorry to hear you are all having troubles however Im glad to get this info > before I put out > money for something that is going to crap out. > > David > http://www.davidhowellstudios.com > > --- In videoblogging@yahoogroups.com , > Halcyon <[EMAIL PROTECTED]> wrote: > > > > Yikes! > > > > I just sent TWO Xacti cameras to be repaired. One was 40 days old, the > other > > about 7 months. > > > > I hope I can report back with good news soon. > > > > -halcyon > > www.pinkbroadcasting.com > > > > > > > > On Mon, Feb 18, 2008 at 1:19 PM, ryanne hodson <[EMAIL PROTECTED]> > > wrote: > > > > > just to add to this > > > yeah, both our xactis LCD screens died after exactly 6 months of use. > > > one of them just flat out showed a weird green and purple image > > > and the other just degraded over 3 days from a weird solarized image > down > > > to > > > complete black screen. > > > > > > i've sent one to the Skokie Repair place > > > http://www.skokieservice.com/ > > > (call them, and send them your reciept with your camera, these are > still > > > under the 1 year warranty) > > > > > > BUT > > > it's been there for 2 months > > > and it seems sanyo won't call them back > > > so i've been calling them every other day to see if sanyo has said > > > anything > > > to them. > > > > > > i've also been in contact with some folks at sanyo (the fellow we met > at > > > the > > > SF Xacti party) who are going to take a look at our other camera. > > > we're sending it to them in japan tomorrrow. > > > and hopefully they'll talk to someone at the skokie repair shop as > well??? > > > > > > hopefully if more people speak up they will pay attention to this > issue. > > > > > > -ryanne > > > > > > > > > On Feb 18, 2008 1:06 PM, Jay dedman > <[EMAIL PROTECTED]> > > > wrote: > > > > > > > > I've been having trouble even getting through. There > > > > > is nothin on the web to open a ticket or to email > > > > > support. Looks like I will end up quite litterally > > > > > making a call this afternoon. Unfortunatly I don't > > > > > really have time. What a pain in the rear end. > > > > > > > > By the way, the official Sanyo repair shop in the US is > > > > http://www.skokieservice.com/. > > > > one of our cameras is currently there being fixed. > > > > (isnt the picture crazy) > > > > > > > > by the way, here's a short video of the Xacti designer talking about > the > > > > camera: > > > > > > > > > > > http://semanal.org/2008/01/27/week-5-2008-video-commenting-is- > live/#comment-413 > > > > > > > > Jay > > > > > > > > -- > > > > http://jaydedman.com > > > > 917 371 6790 > > > > Professional: http://ryanishungry.com > > > > Personal: http://momentshowing.net > > > > Photos: http://flickr.com/photos/jaydedman/ > > > > Twitter: http://twitter.com/jaydedman > > > > RSS: http://tinyurl.com/yqgdt9 > > > > > > > > > > > > > > -- > > > Me > http://RyanEdit.com > > > Twitter-->http://twitter.com/Ryanne > > > Documenting Green >http://RyanIsHungry.com > > > Educate > http://FreeVlog.org > > > iChat/AIM > VideoRodeo > > > > > > [Non-text portions of this message have been removed] > > > > > > > > > > > > > > > > > -- > > > > > > (HUG) > > > > http://www.HugNation.com > > > > > > [Non-text portions of this message have been removed] > > > > > -- Schlomo Rabinowitz http://schlomolog.blogspot.com http://hatfactory.net AIM:schlomochat [Non-text portions of this message have been removed]
Re: [videoblogging] Re: sanyo xacti e1 LCD Screen issue
I would still buy it. Just buy it in a store and get the carry it and swap it out no questions asked deal. It's still a great camera. I'm currious how support is going to work out, BUT I'm seriously tempted to buy a 2nd E1 ! ! To hold me though durring the wait and then of course to have a second camera once the other is returned. Unless I get distracted by another camera. I think I'd like one with an external mike jack... Hmmm my 2nd camera doesn't need to be waterproof? Any suggestions? Can't afford the Canon XH-A1 though... Need to make a decision and place an order of some kind before I can mail this bad boy off to be repaired. -Chris --- Mike Moon <[EMAIL PROTECTED]> wrote: > NO! > I've been saving for 6 months to get the Xacti E1. > Picked up some side work and been stashing away so I > can get an E1 > before summer and the pool opening. > > Uggh! UGGH! Say it ain't so. > > Mike > > > --- In videoblogging@yahoogroups.com, "Jay dedman" > <[EMAIL PROTECTED]> wrote: > > > > > I picked up a sanyo xacti e1 video camera this > past August. I love the > > > camera and like many video bloggers I keep it > with my all the > time and > > > use it every day. > > > This past weekend I noticed the color on the > LCD panel was odd. And > > > today it's so bad I can barely see what's being > recorded. At this > rate > > > I expect a dead lcd screen by morning. > > > I'm going to get my box and see about making > the call so I'll > share my > > > experiance once I do.. BUT I was currious if > anyone else has had any > > > issues with the xacti series? specifically with > their support. Six > > > months old I have a bad feeling I'm going to > have to buy another one. > > > I'm not very happy. > > > Please tell me I'm alone and everyone else's > xacti's are fine. > > > > Chris. we had this exact problem with ours. > > Ill email you off-list and let you know who to > contact. > > looks like you may have confirmed my suspicion > that they could have a > > hardware bug. > > you shouldnt have to buy a new one IMHO. > > > > Jay > > > > > > -- > > http://jaydedman.com > > 917 371 6790 > > Professional: http://ryanishungry.com > > Personal: http://momentshowing.net > > Photos: http://flickr.com/photos/jaydedman/ > > Twitter: http://twitter.com/jaydedman > > RSS: http://tinyurl.com/yqgdt9 > > > > > Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ
[videoblogging] Re: sanyo xacti e1 LCD Screen issue
NO! I've been saving for 6 months to get the Xacti E1. Picked up some side work and been stashing away so I can get an E1 before summer and the pool opening. Uggh! UGGH! Say it ain't so. Mike --- In videoblogging@yahoogroups.com, "Jay dedman" <[EMAIL PROTECTED]> wrote: > > > I picked up a sanyo xacti e1 video camera this past August. I love the > > camera and like many video bloggers I keep it with my all the time and > > use it every day. > > This past weekend I noticed the color on the LCD panel was odd. And > > today it's so bad I can barely see what's being recorded. At this rate > > I expect a dead lcd screen by morning. > > I'm going to get my box and see about making the call so I'll share my > > experiance once I do.. BUT I was currious if anyone else has had any > > issues with the xacti series? specifically with their support. Six > > months old I have a bad feeling I'm going to have to buy another one. > > I'm not very happy. > > Please tell me I'm alone and everyone else's xacti's are fine. > > Chris. we had this exact problem with ours. > Ill email you off-list and let you know who to contact. > looks like you may have confirmed my suspicion that they could have a > hardware bug. > you shouldnt have to buy a new one IMHO. > > Jay > > > -- > http://jaydedman.com > 917 371 6790 > Professional: http://ryanishungry.com > Personal: http://momentshowing.net > Photos: http://flickr.com/photos/jaydedman/ > Twitter: http://twitter.com/jaydedman > RSS: http://tinyurl.com/yqgdt9 >
[videoblogging] Re: sanyo xacti e1 LCD Screen issue
Glad I read these posts on the Xacti. Im selling all my cameras but would like to have a smaller cam that I could catch things on from time to time. Reports like these have certainly changed my mind about getting a Xacti. Sorry to hear you are all having troubles however Im glad to get this info before I put out money for something that is going to crap out. David http://www.davidhowellstudios.com --- In videoblogging@yahoogroups.com, Halcyon <[EMAIL PROTECTED]> wrote: > > Yikes! > > I just sent TWO Xacti cameras to be repaired. One was 40 days old, the other > about 7 months. > > I hope I can report back with good news soon. > > -halcyon > www.pinkbroadcasting.com > > > > On Mon, Feb 18, 2008 at 1:19 PM, ryanne hodson <[EMAIL PROTECTED]> > wrote: > > > just to add to this > > yeah, both our xactis LCD screens died after exactly 6 months of use. > > one of them just flat out showed a weird green and purple image > > and the other just degraded over 3 days from a weird solarized image down > > to > > complete black screen. > > > > i've sent one to the Skokie Repair place > > http://www.skokieservice.com/ > > (call them, and send them your reciept with your camera, these are still > > under the 1 year warranty) > > > > BUT > > it's been there for 2 months > > and it seems sanyo won't call them back > > so i've been calling them every other day to see if sanyo has said > > anything > > to them. > > > > i've also been in contact with some folks at sanyo (the fellow we met at > > the > > SF Xacti party) who are going to take a look at our other camera. > > we're sending it to them in japan tomorrrow. > > and hopefully they'll talk to someone at the skokie repair shop as well??? > > > > hopefully if more people speak up they will pay attention to this issue. > > > > -ryanne > > > > > > On Feb 18, 2008 1:06 PM, Jay dedman <[EMAIL PROTECTED]> > > wrote: > > > > > > I've been having trouble even getting through. There > > > > is nothin on the web to open a ticket or to email > > > > support. Looks like I will end up quite litterally > > > > making a call this afternoon. Unfortunatly I don't > > > > really have time. What a pain in the rear end. > > > > > > By the way, the official Sanyo repair shop in the US is > > > http://www.skokieservice.com/. > > > one of our cameras is currently there being fixed. > > > (isnt the picture crazy) > > > > > > by the way, here's a short video of the Xacti designer talking about the > > > camera: > > > > > > > > http://semanal.org/2008/01/27/week-5-2008-video-commenting-is- live/#comment-413 > > > > > > Jay > > > > > > -- > > > http://jaydedman.com > > > 917 371 6790 > > > Professional: http://ryanishungry.com > > > Personal: http://momentshowing.net > > > Photos: http://flickr.com/photos/jaydedman/ > > > Twitter: http://twitter.com/jaydedman > > > RSS: http://tinyurl.com/yqgdt9 > > > > > > > > > > -- > > Me > http://RyanEdit.com > > Twitter-->http://twitter.com/Ryanne > > Documenting Green >http://RyanIsHungry.com > > Educate > http://FreeVlog.org > > iChat/AIM > VideoRodeo > > > > [Non-text portions of this message have been removed] > > > > > > > > > > -- > > > (HUG) > > http://www.HugNation.com > > > [Non-text portions of this message have been removed] >
