Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-20 Thread Shoaf,Judith P
I had an idea which however I never put into action. That was to establish a 
Twitter account and have the lab assistant post to it when an in-demand item 
became available. Those who were in a class with a reserve item could follow 
the tweets on days when the item was due

Judy


From: videolib-boun...@lists.berkeley.edu [videolib-boun...@lists.berkeley.edu] 
on behalf of CAPLAN Victoria F [lbcap...@ust.hk]
Sent: Monday, March 19, 2012 10:10 PM
To: videolib@lists.berkeley.edu
Subject: Re: [Videolib] Procedure question: Do you have a hold queue for 
situations when multiple students need to watch a given title before a class? 
If so, how does it work?

Hi Chris,

Here is a brief description of our manual hold for 2 or 3 hour loan.

1) Mark down the necessary information  pass info to colleague who can
alter item records.

2) Create an item message: Hold for [patron name] for 15 min (mobile:
[phone no.] / email: [email address] | [date] [staff initial]|

3) When item is returned, check out the item to the unit's account and
inform the patron to pick it up.

4) When the patron comes to pick the item up, check it in and check it out
to the patron and then delete the item message.

Is this any simpler than what your staff are doing? Or, about the same?

Cheers,
Victoria




 Thanks, Victoria. The reason I brought this up is because I was
 reviewing Standard Operating Procedures and our rather elaborate
 system for alerts and texting waiting students. It's most definitely
 an added value, above and beyond, but some professors just ignore the
 pre-planning part and the students pay for it. The desk staff like a
 challenge so they came up with the system. We do suggest group
 viewings and lobby professors but there are still situations.

 On Mon, Mar 19, 2012 at 9:27 PM, CAPLAN Victoria F lbcap...@ust.hk
 wrote:
 Hi Chris,

 In that case we might suggest that the professors ask the students to
 organize themselves for a group viewing  in the Library(we have some
 group
 viewing rooms that can fit up to 12 people in them).

 We also might do manual hold, where we take down the name of the
 student
 and when the video in question is returned, call or text the student
 next
 in line and let them  know they have 15 minutes to pick it up after the
 call or text, or else lose that chance.

 But the other thing is to also acknowledge that this problem is created
 by
 the professors not informing the Library of their needs in time. So
 while
 you do what you can to solve it, don't take it to heart. Instead, call
 or
 email the profs before next term and ask them what they will need next
 term, to try and prevent it happening again.

 -Victoria
 HKUST Library



 Actually I'm referring to videos that are already reserved or
 restricted to in-house use. We have cases where three professors
 teaching the same course, without notifying us, have told their
 students to watch a given title in a given week. Typically the
 students start streaming in the day before class and there are
 frequent turn-aways. So some type of simpler hold system would be
 nice.

 On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
 jmb...@eservices.virginia.edu wrote:
 Hi Chris,

 We would probably just put it on reserve and let them watch it in the
 library.

 Cheers,

 Matt


 -Original Message-
 From: videolib-boun...@lists.berkeley.edu
 [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
 Sent: Monday, March 19, 2012 12:54 PM
 To: Videolib
 Subject: [Videolib] Procedure question: Do you have a hold queue for
 situations when multiple students need to watch a given title before a
 class? If so, how does it work?

 We have a somewhat cumbersome (15 step) system that involves a feature
 in the circulation system and text messages. It's too complex to
 remember when needed and I think someone surely has developed a
 simpler
 intuitive system.  Anyone?

 --
 Chris Lewis
 Media Librarian
 American University Library
 202.885.3257

 For latest Media Services News:
 Blog: http://aulibmedia.blogspot.com
 Facebook: http://tinyurl.com/76uk7vr
 Twitter: http://twitter.com/aulibmedia


 Please think twice before printing this e-mail.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation,
 acquisition,bibliographic
 control, preservation, and use of current and evolving video formats
 in
 libraries and related institutions. It is hoped that the list will
 serve
 as an effective working tool for video librarians, as well as a
 channel
 of communication between libraries,educational institutions, and video
 producers and distributors.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation,
 acquisition,bibliographic
 control, preservation, and use of current and evolving video formats
 in
 libraries and related institutions. It is hoped that the list will
 serve
 as 

Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-20 Thread Anthony Anderson

Here at USC when a faculty member wants to use a library film for
classroom viewing purposes our policy requires that the film automatically
then be made a reserve item. Circulation of said item is then limited
to four hours and not the regular three days accorded to the rest of the
films  in our collection. In this way students who may have missed the class
when the film was shown generally have a good chance of seeing
the film.

Seems to work for us.

Cheers!
Anthony

***
Anthony E. Anderson
Assistant Director, Doheny Memorial Library
University of Southern California
Los Angeles, CA 90089-0182
(213) 740-1190 antho...@usc.edu
Wind, regen, zon, of kou,
Albert Cuyp ik hou van jou.






Chris Lewis wrote:


Thanks, Victoria. The reason I brought this up is because I was
reviewing Standard Operating Procedures and our rather elaborate
system for alerts and texting waiting students. It's most definitely
an added value, above and beyond, but some professors just ignore the
pre-planning part and the students pay for it. The desk staff like a
challenge so they came up with the system. We do suggest group
viewings and lobby professors but there are still situations.

On Mon, Mar 19, 2012 at 9:27 PM, CAPLAN Victoria F lbcap...@ust.hk wrote:
 


Hi Chris,

In that case we might suggest that the professors ask the students to
organize themselves for a group viewing  in the Library(we have some group
viewing rooms that can fit up to 12 people in them).

We also might do manual hold, where we take down the name of the student
and when the video in question is returned, call or text the student next
in line and let them  know they have 15 minutes to pick it up after the
call or text, or else lose that chance.

But the other thing is to also acknowledge that this problem is created by
the professors not informing the Library of their needs in time. So while
you do what you can to solve it, don't take it to heart. Instead, call or
email the profs before next term and ask them what they will need next
term, to try and prevent it happening again.

-Victoria
HKUST Library



   


Actually I'm referring to videos that are already reserved or
restricted to in-house use. We have cases where three professors
teaching the same course, without notifying us, have told their
students to watch a given title in a given week. Typically the
students start streaming in the day before class and there are
frequent turn-aways. So some type of simpler hold system would be
nice.

On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
jmb...@eservices.virginia.edu wrote:
 


Hi Chris,

We would probably just put it on reserve and let them watch it in the
library.

Cheers,

Matt


-Original Message-
From: videolib-boun...@lists.berkeley.edu
[mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
Sent: Monday, March 19, 2012 12:54 PM
To: Videolib
Subject: [Videolib] Procedure question: Do you have a hold queue for
situations when multiple students need to watch a given title before a
class? If so, how does it work?

We have a somewhat cumbersome (15 step) system that involves a feature
in the circulation system and text messages. It's too complex to
remember when needed and I think someone surely has developed a simpler
intuitive system.  Anyone?

--
Chris Lewis
Media Librarian
American University Library
202.885.3257

For latest Media Services News:
Blog: http://aulibmedia.blogspot.com
Facebook: http://tinyurl.com/76uk7vr
Twitter: http://twitter.com/aulibmedia

   



VIDEOLIB is intended to encourage the broad and lively discussion of issues 
relating to the selection, evaluation, acquisition,bibliographic control, 
preservation, and use of current and evolving video formats in libraries and 
related institutions. It is hoped that the list will serve as an effective 
working tool for video librarians, as well as a channel of communication 
between libraries,educational institutions, and video producers and 
distributors.


Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-20 Thread Susan Weber
We have also purchased multiple copies of inexpensive titles, where 
there are
several instructors using the same film.  We mark 1 copy as 3-hour loan, 
and let the
other copy go to the instructor for showing in class ( if that's the way 
they've

designed their course).
We also have a small theatre which seats 8, and large screen viewing 
carrels that

seat 4 (with headphones) so if a few people wish to watch it
together, they can.

Susan

On 19/03/2012 7:00 PM, Chris Lewis wrote:

Thanks, Victoria. The reason I brought this up is because I was
reviewing Standard Operating Procedures and our rather elaborate
system for alerts and texting waiting students. It's most definitely
an added value, above and beyond, but some professors just ignore the
pre-planning part and the students pay for it. The desk staff like a
challenge so they came up with the system. We do suggest group
viewings and lobby professors but there are still situations.

On Mon, Mar 19, 2012 at 9:27 PM, CAPLAN Victoria F lbcap...@ust.hk wrote:
  

Hi Chris,

In that case we might suggest that the professors ask the students to
organize themselves for a group viewing  in the Library(we have some group
viewing rooms that can fit up to 12 people in them).

We also might do manual hold, where we take down the name of the student
and when the video in question is returned, call or text the student next
in line and let them  know they have 15 minutes to pick it up after the
call or text, or else lose that chance.

But the other thing is to also acknowledge that this problem is created by
the professors not informing the Library of their needs in time. So while
you do what you can to solve it, don't take it to heart. Instead, call or
email the profs before next term and ask them what they will need next
term, to try and prevent it happening again.

-Victoria
HKUST Library





Actually I'm referring to videos that are already reserved or
restricted to in-house use. We have cases where three professors
teaching the same course, without notifying us, have told their
students to watch a given title in a given week. Typically the
students start streaming in the day before class and there are
frequent turn-aways. So some type of simpler hold system would be
nice.

On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
jmb...@eservices.virginia.edu wrote:
  

Hi Chris,

We would probably just put it on reserve and let them watch it in the
library.

Cheers,

Matt


-Original Message-
From: videolib-boun...@lists.berkeley.edu
[mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
Sent: Monday, March 19, 2012 12:54 PM
To: Videolib
Subject: [Videolib] Procedure question: Do you have a hold queue for
situations when multiple students need to watch a given title before a
class? If so, how does it work?

We have a somewhat cumbersome (15 step) system that involves a feature
in the circulation system and text messages. It's too complex to
remember when needed and I think someone surely has developed a simpler
intuitive system.  Anyone?

--
Chris Lewis
Media Librarian
American University Library
202.885.3257

For latest Media Services News:
Blog: http://aulibmedia.blogspot.com
Facebook: http://tinyurl.com/76uk7vr
Twitter: http://twitter.com/aulibmedia


Please think twice before printing this e-mail.

VIDEOLIB is intended to encourage the broad and lively discussion of
issues relating to the selection, evaluation, acquisition,bibliographic
control, preservation, and use of current and evolving video formats in
libraries and related institutions. It is hoped that the list will serve
as an effective working tool for video librarians, as well as a channel
of communication between libraries,educational institutions, and video
producers and distributors.

VIDEOLIB is intended to encourage the broad and lively discussion of
issues relating to the selection, evaluation, acquisition,bibliographic
control, preservation, and use of current and evolving video formats in
libraries and related institutions. It is hoped that the list will serve
as an effective working tool for video librarians, as well as a channel
of communication between libraries,educational institutions, and video
producers and distributors.



--
Chris Lewis
Media Librarian
American University Library
202.885.3257

For latest Media Services News:
Blog: http://aulibmedia.blogspot.com
Facebook: http://tinyurl.com/76uk7vr
Twitter: http://twitter.com/aulibmedia


Please think twice before printing this e-mail.

VIDEOLIB is intended to encourage the broad and lively discussion of
issues relating to the selection, evaluation, acquisition,bibliographic
control, preservation, and use of current and evolving video formats in
libraries and related institutions. It is hoped that the list will serve
as an effective working tool for video librarians, as well as a channel of
communication between libraries,educational institutions, and video
producers and distributors.

  



Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-20 Thread Chris Lewis
Thanks to all. We've done much of what is mentioned. The problems
generally center on OP titles or films that are on PAL where we can't
get additional copies quickly. Again it's needed for situations that
are unannounced and unanticipated and may crop up on a Sunday
afternoon before a Monday morning class.

On Tue, Mar 20, 2012 at 1:07 PM, Susan Weber swe...@langara.bc.ca wrote:
 We have also purchased multiple copies of inexpensive titles, where there
 are
 several instructors using the same film.  We mark 1 copy as 3-hour loan, and
 let the
 other copy go to the instructor for showing in class ( if that's the way
 they've
 designed their course).
 We also have a small theatre which seats 8, and large screen viewing carrels
 that
 seat 4 (with headphones) so if a few people wish to watch it
 together, they can.

 Susan


 On 19/03/2012 7:00 PM, Chris Lewis wrote:

 Thanks, Victoria. The reason I brought this up is because I was
 reviewing Standard Operating Procedures and our rather elaborate
 system for alerts and texting waiting students. It's most definitely
 an added value, above and beyond, but some professors just ignore the
 pre-planning part and the students pay for it. The desk staff like a
 challenge so they came up with the system. We do suggest group
 viewings and lobby professors but there are still situations.

 On Mon, Mar 19, 2012 at 9:27 PM, CAPLAN Victoria F lbcap...@ust.hk wrote:


 Hi Chris,

 In that case we might suggest that the professors ask the students to
 organize themselves for a group viewing  in the Library(we have some group
 viewing rooms that can fit up to 12 people in them).

 We also might do manual hold, where we take down the name of the student
 and when the video in question is returned, call or text the student next
 in line and let them  know they have 15 minutes to pick it up after the
 call or text, or else lose that chance.

 But the other thing is to also acknowledge that this problem is created by
 the professors not informing the Library of their needs in time. So while
 you do what you can to solve it, don't take it to heart. Instead, call or
 email the profs before next term and ask them what they will need next
 term, to try and prevent it happening again.

 -Victoria
 HKUST Library





 Actually I'm referring to videos that are already reserved or
 restricted to in-house use. We have cases where three professors
 teaching the same course, without notifying us, have told their
 students to watch a given title in a given week. Typically the
 students start streaming in the day before class and there are
 frequent turn-aways. So some type of simpler hold system would be
 nice.

 On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
 jmb...@eservices.virginia.edu wrote:


 Hi Chris,

 We would probably just put it on reserve and let them watch it in the
 library.

 Cheers,

 Matt


 -Original Message-
 From: videolib-boun...@lists.berkeley.edu
 [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
 Sent: Monday, March 19, 2012 12:54 PM
 To: Videolib
 Subject: [Videolib] Procedure question: Do you have a hold queue for
 situations when multiple students need to watch a given title before a
 class? If so, how does it work?

 We have a somewhat cumbersome (15 step) system that involves a feature
 in the circulation system and text messages. It's too complex to
 remember when needed and I think someone surely has developed a simpler
 intuitive system.  Anyone?

 --
 Chris Lewis
 Media Librarian
 American University Library
 202.885.3257

 For latest Media Services News:
 Blog: http://aulibmedia.blogspot.com
 Facebook: http://tinyurl.com/76uk7vr
 Twitter: http://twitter.com/aulibmedia


 Please think twice before printing this e-mail.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation, acquisition,bibliographic
 control, preservation, and use of current and evolving video formats in
 libraries and related institutions. It is hoped that the list will serve
 as an effective working tool for video librarians, as well as a channel
 of communication between libraries,educational institutions, and video
 producers and distributors.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation, acquisition,bibliographic
 control, preservation, and use of current and evolving video formats in
 libraries and related institutions. It is hoped that the list will serve
 as an effective working tool for video librarians, as well as a channel
 of communication between libraries,educational institutions, and video
 producers and distributors.


 --
 Chris Lewis
 Media Librarian
 American University Library
 202.885.3257

 For latest Media Services News:
 Blog: http://aulibmedia.blogspot.com
 Facebook: http://tinyurl.com/76uk7vr
 Twitter: http://twitter.com/aulibmedia


 Please think twice before printing this e-mail.

 VIDEOLIB is 

Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-19 Thread Chris Lewis
Actually I'm referring to videos that are already reserved or
restricted to in-house use. We have cases where three professors
teaching the same course, without notifying us, have told their
students to watch a given title in a given week. Typically the
students start streaming in the day before class and there are
frequent turn-aways. So some type of simpler hold system would be
nice.

On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
jmb...@eservices.virginia.edu wrote:
 Hi Chris,

 We would probably just put it on reserve and let them watch it in the library.

 Cheers,

 Matt


 -Original Message-
 From: videolib-boun...@lists.berkeley.edu 
 [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
 Sent: Monday, March 19, 2012 12:54 PM
 To: Videolib
 Subject: [Videolib] Procedure question: Do you have a hold queue for 
 situations when multiple students need to watch a given title before a class? 
 If so, how does it work?

 We have a somewhat cumbersome (15 step) system that involves a feature in the 
 circulation system and text messages. It's too complex to remember when 
 needed and I think someone surely has developed a simpler intuitive system.  
 Anyone?

 --
 Chris Lewis
 Media Librarian
 American University Library
 202.885.3257

 For latest Media Services News:
 Blog: http://aulibmedia.blogspot.com
 Facebook: http://tinyurl.com/76uk7vr
 Twitter: http://twitter.com/aulibmedia


 Please think twice before printing this e-mail.

 VIDEOLIB is intended to encourage the broad and lively discussion of issues 
 relating to the selection, evaluation, acquisition,bibliographic control, 
 preservation, and use of current and evolving video formats in libraries and 
 related institutions. It is hoped that the list will serve as an effective 
 working tool for video librarians, as well as a channel of communication 
 between libraries,educational institutions, and video producers and 
 distributors.

 VIDEOLIB is intended to encourage the broad and lively discussion of issues 
 relating to the selection, evaluation, acquisition,bibliographic control, 
 preservation, and use of current and evolving video formats in libraries and 
 related institutions. It is hoped that the list will serve as an effective 
 working tool for video librarians, as well as a channel of communication 
 between libraries,educational institutions, and video producers and 
 distributors.



-- 
Chris Lewis
Media Librarian
American University Library
202.885.3257

For latest Media Services News:
Blog: http://aulibmedia.blogspot.com
Facebook: http://tinyurl.com/76uk7vr
Twitter: http://twitter.com/aulibmedia


Please think twice before printing this e-mail.

VIDEOLIB is intended to encourage the broad and lively discussion of issues 
relating to the selection, evaluation, acquisition,bibliographic control, 
preservation, and use of current and evolving video formats in libraries and 
related institutions. It is hoped that the list will serve as an effective 
working tool for video librarians, as well as a channel of communication 
between libraries,educational institutions, and video producers and 
distributors.


Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-19 Thread John Potter-Smith
Like Matt said, we put them on Course Reserve for 2 Hour in Library Use.  We 
also have two group viewing stations set up for multiple students to watch at 
the same time.

John Potter-Smith
Library - Audiovisual Technician
Kwantlen Polytechnic University
Coast Capital Savings Library
Phone:  604-599-2405
Fax:  604-599-2106

-Original Message-
From: videolib-boun...@lists.berkeley.edu 
[mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
Sent: March-19-12 12:40 PM
To: videolib@lists.berkeley.edu
Subject: Re: [Videolib] Procedure question: Do you have a hold queue for 
situations when multiple students need to watch a given title before a class? 
If so, how does it work?

Actually I'm referring to videos that are already reserved or restricted to 
in-house use. We have cases where three professors teaching the same course, 
without notifying us, have told their students to watch a given title in a 
given week. Typically the students start streaming in the day before class and 
there are frequent turn-aways. So some type of simpler hold system would be 
nice.

On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw) 
jmb...@eservices.virginia.edu wrote:
 Hi Chris,

 We would probably just put it on reserve and let them watch it in the library.

 Cheers,

 Matt


 -Original Message-
 From: videolib-boun...@lists.berkeley.edu 
 [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
 Sent: Monday, March 19, 2012 12:54 PM
 To: Videolib
 Subject: [Videolib] Procedure question: Do you have a hold queue for 
 situations when multiple students need to watch a given title before a class? 
 If so, how does it work?

 We have a somewhat cumbersome (15 step) system that involves a feature in the 
 circulation system and text messages. It's too complex to remember when 
 needed and I think someone surely has developed a simpler intuitive system.  
 Anyone?

 --
 Chris Lewis
 Media Librarian
 American University Library
 202.885.3257

 For latest Media Services News:
 Blog: http://aulibmedia.blogspot.com
 Facebook: http://tinyurl.com/76uk7vr
 Twitter: http://twitter.com/aulibmedia


 Please think twice before printing this e-mail.

 VIDEOLIB is intended to encourage the broad and lively discussion of issues 
 relating to the selection, evaluation, acquisition,bibliographic control, 
 preservation, and use of current and evolving video formats in libraries and 
 related institutions. It is hoped that the list will serve as an effective 
 working tool for video librarians, as well as a channel of communication 
 between libraries,educational institutions, and video producers and 
 distributors.

 VIDEOLIB is intended to encourage the broad and lively discussion of issues 
 relating to the selection, evaluation, acquisition,bibliographic control, 
 preservation, and use of current and evolving video formats in libraries and 
 related institutions. It is hoped that the list will serve as an effective 
 working tool for video librarians, as well as a channel of communication 
 between libraries,educational institutions, and video producers and 
 distributors.



--
Chris Lewis
Media Librarian
American University Library
202.885.3257

For latest Media Services News:
Blog: http://aulibmedia.blogspot.com
Facebook: http://tinyurl.com/76uk7vr
Twitter: http://twitter.com/aulibmedia


Please think twice before printing this e-mail.

VIDEOLIB is intended to encourage the broad and lively discussion of issues 
relating to the selection, evaluation, acquisition,bibliographic control, 
preservation, and use of current and evolving video formats in libraries and 
related institutions. It is hoped that the list will serve as an effective 
working tool for video librarians, as well as a channel of communication 
between libraries,educational institutions, and video producers and 
distributors.
VIDEOLIB is intended to encourage the broad and lively discussion of issues 
relating to the selection, evaluation, acquisition,bibliographic control, 
preservation, and use of current and evolving video formats in libraries and 
related institutions. It is hoped that the list will serve as an effective 
working tool for video librarians, as well as a channel of communication 
between libraries,educational institutions, and video producers and 
distributors.


Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-19 Thread ghandman
We're pretty much first come, first served...  Not practical in terms of
staff or equipment to do otherwise.

Interestingly, such situations have occasionally been impetus for
licensing to stream, if possible.


gary handman


 Like Matt said, we put them on Course Reserve for 2 Hour in Library Use.
 We also have two group viewing stations set up for multiple students to
 watch at the same time.

 John Potter-Smith
 Library - Audiovisual Technician
 Kwantlen Polytechnic University
 Coast Capital Savings Library
 Phone:  604-599-2405
 Fax:  604-599-2106

 -Original Message-
 From: videolib-boun...@lists.berkeley.edu
 [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
 Sent: March-19-12 12:40 PM
 To: videolib@lists.berkeley.edu
 Subject: Re: [Videolib] Procedure question: Do you have a hold queue for
 situations when multiple students need to watch a given title before a
 class? If so, how does it work?

 Actually I'm referring to videos that are already reserved or restricted
 to in-house use. We have cases where three professors teaching the same
 course, without notifying us, have told their students to watch a given
 title in a given week. Typically the students start streaming in the day
 before class and there are frequent turn-aways. So some type of simpler
 hold system would be nice.

 On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
 jmb...@eservices.virginia.edu wrote:
 Hi Chris,

 We would probably just put it on reserve and let them watch it in the
 library.

 Cheers,

 Matt


 -Original Message-
 From: videolib-boun...@lists.berkeley.edu
 [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
 Sent: Monday, March 19, 2012 12:54 PM
 To: Videolib
 Subject: [Videolib] Procedure question: Do you have a hold queue for
 situations when multiple students need to watch a given title before a
 class? If so, how does it work?

 We have a somewhat cumbersome (15 step) system that involves a feature
 in the circulation system and text messages. It's too complex to
 remember when needed and I think someone surely has developed a simpler
 intuitive system.  Anyone?

 --
 Chris Lewis
 Media Librarian
 American University Library
 202.885.3257

 For latest Media Services News:
 Blog: http://aulibmedia.blogspot.com
 Facebook: http://tinyurl.com/76uk7vr
 Twitter: http://twitter.com/aulibmedia


 Please think twice before printing this e-mail.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation, acquisition,bibliographic
 control, preservation, and use of current and evolving video formats in
 libraries and related institutions. It is hoped that the list will serve
 as an effective working tool for video librarians, as well as a channel
 of communication between libraries,educational institutions, and video
 producers and distributors.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation, acquisition,bibliographic
 control, preservation, and use of current and evolving video formats in
 libraries and related institutions. It is hoped that the list will serve
 as an effective working tool for video librarians, as well as a channel
 of communication between libraries,educational institutions, and video
 producers and distributors.



 --
 Chris Lewis
 Media Librarian
 American University Library
 202.885.3257

 For latest Media Services News:
 Blog: http://aulibmedia.blogspot.com
 Facebook: http://tinyurl.com/76uk7vr
 Twitter: http://twitter.com/aulibmedia


 Please think twice before printing this e-mail.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation, acquisition,bibliographic
 control, preservation, and use of current and evolving video formats in
 libraries and related institutions. It is hoped that the list will serve
 as an effective working tool for video librarians, as well as a channel of
 communication between libraries,educational institutions, and video
 producers and distributors.
 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation, acquisition,bibliographic
 control, preservation, and use of current and evolving video formats in
 libraries and related institutions. It is hoped that the list will serve
 as an effective working tool for video librarians, as well as a channel of
 communication between libraries,educational institutions, and video
 producers and distributors.



Gary Handman
Director
Media Resources Center
Moffitt Library
UC Berkeley

510-643-8566
ghand...@library.berkeley.edu
http://www.lib.berkeley.edu/MRC

I have always preferred the reflection of life to life itself.
--Francois Truffaut


VIDEOLIB is intended to encourage the broad and lively discussion of issues 
relating to the selection, evaluation, acquisition,bibliographic control, 
preservation, and use of current 

Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-19 Thread CAPLAN Victoria F
Hi Chris,

In that case we might suggest that the professors ask the students to
organize themselves for a group viewing  in the Library(we have some group
viewing rooms that can fit up to 12 people in them).

We also might do manual hold, where we take down the name of the student
and when the video in question is returned, call or text the student next
in line and let them  know they have 15 minutes to pick it up after the
call or text, or else lose that chance.

But the other thing is to also acknowledge that this problem is created by
the professors not informing the Library of their needs in time. So while
you do what you can to solve it, don't take it to heart. Instead, call or
email the profs before next term and ask them what they will need next
term, to try and prevent it happening again.

-Victoria
HKUST Library



 Actually I'm referring to videos that are already reserved or
 restricted to in-house use. We have cases where three professors
 teaching the same course, without notifying us, have told their
 students to watch a given title in a given week. Typically the
 students start streaming in the day before class and there are
 frequent turn-aways. So some type of simpler hold system would be
 nice.

 On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
 jmb...@eservices.virginia.edu wrote:
 Hi Chris,

 We would probably just put it on reserve and let them watch it in the
 library.

 Cheers,

 Matt


 -Original Message-
 From: videolib-boun...@lists.berkeley.edu
 [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
 Sent: Monday, March 19, 2012 12:54 PM
 To: Videolib
 Subject: [Videolib] Procedure question: Do you have a hold queue for
 situations when multiple students need to watch a given title before a
 class? If so, how does it work?

 We have a somewhat cumbersome (15 step) system that involves a feature
 in the circulation system and text messages. It's too complex to
 remember when needed and I think someone surely has developed a simpler
 intuitive system.  Anyone?

 --
 Chris Lewis
 Media Librarian
 American University Library
 202.885.3257

 For latest Media Services News:
 Blog: http://aulibmedia.blogspot.com
 Facebook: http://tinyurl.com/76uk7vr
 Twitter: http://twitter.com/aulibmedia


 Please think twice before printing this e-mail.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation, acquisition,bibliographic
 control, preservation, and use of current and evolving video formats in
 libraries and related institutions. It is hoped that the list will serve
 as an effective working tool for video librarians, as well as a channel
 of communication between libraries,educational institutions, and video
 producers and distributors.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation, acquisition,bibliographic
 control, preservation, and use of current and evolving video formats in
 libraries and related institutions. It is hoped that the list will serve
 as an effective working tool for video librarians, as well as a channel
 of communication between libraries,educational institutions, and video
 producers and distributors.



 --
 Chris Lewis
 Media Librarian
 American University Library
 202.885.3257

 For latest Media Services News:
 Blog: http://aulibmedia.blogspot.com
 Facebook: http://tinyurl.com/76uk7vr
 Twitter: http://twitter.com/aulibmedia


 Please think twice before printing this e-mail.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation, acquisition,bibliographic
 control, preservation, and use of current and evolving video formats in
 libraries and related institutions. It is hoped that the list will serve
 as an effective working tool for video librarians, as well as a channel of
 communication between libraries,educational institutions, and video
 producers and distributors.




VIDEOLIB is intended to encourage the broad and lively discussion of issues 
relating to the selection, evaluation, acquisition,bibliographic control, 
preservation, and use of current and evolving video formats in libraries and 
related institutions. It is hoped that the list will serve as an effective 
working tool for video librarians, as well as a channel of communication 
between libraries,educational institutions, and video producers and 
distributors.


Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-19 Thread Chris Lewis
Thanks, Victoria. The reason I brought this up is because I was
reviewing Standard Operating Procedures and our rather elaborate
system for alerts and texting waiting students. It's most definitely
an added value, above and beyond, but some professors just ignore the
pre-planning part and the students pay for it. The desk staff like a
challenge so they came up with the system. We do suggest group
viewings and lobby professors but there are still situations.

On Mon, Mar 19, 2012 at 9:27 PM, CAPLAN Victoria F lbcap...@ust.hk wrote:
 Hi Chris,

 In that case we might suggest that the professors ask the students to
 organize themselves for a group viewing  in the Library(we have some group
 viewing rooms that can fit up to 12 people in them).

 We also might do manual hold, where we take down the name of the student
 and when the video in question is returned, call or text the student next
 in line and let them  know they have 15 minutes to pick it up after the
 call or text, or else lose that chance.

 But the other thing is to also acknowledge that this problem is created by
 the professors not informing the Library of their needs in time. So while
 you do what you can to solve it, don't take it to heart. Instead, call or
 email the profs before next term and ask them what they will need next
 term, to try and prevent it happening again.

 -Victoria
 HKUST Library



 Actually I'm referring to videos that are already reserved or
 restricted to in-house use. We have cases where three professors
 teaching the same course, without notifying us, have told their
 students to watch a given title in a given week. Typically the
 students start streaming in the day before class and there are
 frequent turn-aways. So some type of simpler hold system would be
 nice.

 On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
 jmb...@eservices.virginia.edu wrote:
 Hi Chris,

 We would probably just put it on reserve and let them watch it in the
 library.

 Cheers,

 Matt


 -Original Message-
 From: videolib-boun...@lists.berkeley.edu
 [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
 Sent: Monday, March 19, 2012 12:54 PM
 To: Videolib
 Subject: [Videolib] Procedure question: Do you have a hold queue for
 situations when multiple students need to watch a given title before a
 class? If so, how does it work?

 We have a somewhat cumbersome (15 step) system that involves a feature
 in the circulation system and text messages. It's too complex to
 remember when needed and I think someone surely has developed a simpler
 intuitive system.  Anyone?

 --
 Chris Lewis
 Media Librarian
 American University Library
 202.885.3257

 For latest Media Services News:
 Blog: http://aulibmedia.blogspot.com
 Facebook: http://tinyurl.com/76uk7vr
 Twitter: http://twitter.com/aulibmedia


 Please think twice before printing this e-mail.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation, acquisition,bibliographic
 control, preservation, and use of current and evolving video formats in
 libraries and related institutions. It is hoped that the list will serve
 as an effective working tool for video librarians, as well as a channel
 of communication between libraries,educational institutions, and video
 producers and distributors.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation, acquisition,bibliographic
 control, preservation, and use of current and evolving video formats in
 libraries and related institutions. It is hoped that the list will serve
 as an effective working tool for video librarians, as well as a channel
 of communication between libraries,educational institutions, and video
 producers and distributors.



 --
 Chris Lewis
 Media Librarian
 American University Library
 202.885.3257

 For latest Media Services News:
 Blog: http://aulibmedia.blogspot.com
 Facebook: http://tinyurl.com/76uk7vr
 Twitter: http://twitter.com/aulibmedia


 Please think twice before printing this e-mail.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation, acquisition,bibliographic
 control, preservation, and use of current and evolving video formats in
 libraries and related institutions. It is hoped that the list will serve
 as an effective working tool for video librarians, as well as a channel of
 communication between libraries,educational institutions, and video
 producers and distributors.




 VIDEOLIB is intended to encourage the broad and lively discussion of issues 
 relating to the selection, evaluation, acquisition,bibliographic control, 
 preservation, and use of current and evolving video formats in libraries and 
 related institutions. It is hoped that the list will serve as an effective 
 working tool for video librarians, as well as a channel of communication 
 between libraries,educational institutions, and 

Re: [Videolib] Procedure question: Do you have a hold queue for situations when multiple students need to watch a given title before a class? If so, how does it work?

2012-03-19 Thread CAPLAN Victoria F
Hi Chris,

Here is a brief description of our manual hold for 2 or 3 hour loan.

1) Mark down the necessary information  pass info to colleague who can
alter item records.

2) Create an item message: Hold for [patron name] for 15 min (mobile:
[phone no.] / email: [email address] | [date] [staff initial]|

3) When item is returned, check out the item to the unit's account and
inform the patron to pick it up.

4) When the patron comes to pick the item up, check it in and check it out
to the patron and then delete the item message.

Is this any simpler than what your staff are doing? Or, about the same?

Cheers,
Victoria




 Thanks, Victoria. The reason I brought this up is because I was
 reviewing Standard Operating Procedures and our rather elaborate
 system for alerts and texting waiting students. It's most definitely
 an added value, above and beyond, but some professors just ignore the
 pre-planning part and the students pay for it. The desk staff like a
 challenge so they came up with the system. We do suggest group
 viewings and lobby professors but there are still situations.

 On Mon, Mar 19, 2012 at 9:27 PM, CAPLAN Victoria F lbcap...@ust.hk
 wrote:
 Hi Chris,

 In that case we might suggest that the professors ask the students to
 organize themselves for a group viewing  in the Library(we have some
 group
 viewing rooms that can fit up to 12 people in them).

 We also might do manual hold, where we take down the name of the
 student
 and when the video in question is returned, call or text the student
 next
 in line and let them  know they have 15 minutes to pick it up after the
 call or text, or else lose that chance.

 But the other thing is to also acknowledge that this problem is created
 by
 the professors not informing the Library of their needs in time. So
 while
 you do what you can to solve it, don't take it to heart. Instead, call
 or
 email the profs before next term and ask them what they will need next
 term, to try and prevent it happening again.

 -Victoria
 HKUST Library



 Actually I'm referring to videos that are already reserved or
 restricted to in-house use. We have cases where three professors
 teaching the same course, without notifying us, have told their
 students to watch a given title in a given week. Typically the
 students start streaming in the day before class and there are
 frequent turn-aways. So some type of simpler hold system would be
 nice.

 On Mon, Mar 19, 2012 at 1:30 PM, Ball, James (jmb4aw)
 jmb...@eservices.virginia.edu wrote:
 Hi Chris,

 We would probably just put it on reserve and let them watch it in the
 library.

 Cheers,

 Matt


 -Original Message-
 From: videolib-boun...@lists.berkeley.edu
 [mailto:videolib-boun...@lists.berkeley.edu] On Behalf Of Chris Lewis
 Sent: Monday, March 19, 2012 12:54 PM
 To: Videolib
 Subject: [Videolib] Procedure question: Do you have a hold queue for
 situations when multiple students need to watch a given title before a
 class? If so, how does it work?

 We have a somewhat cumbersome (15 step) system that involves a feature
 in the circulation system and text messages. It's too complex to
 remember when needed and I think someone surely has developed a
 simpler
 intuitive system.  Anyone?

 --
 Chris Lewis
 Media Librarian
 American University Library
 202.885.3257

 For latest Media Services News:
 Blog: http://aulibmedia.blogspot.com
 Facebook: http://tinyurl.com/76uk7vr
 Twitter: http://twitter.com/aulibmedia


 Please think twice before printing this e-mail.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation,
 acquisition,bibliographic
 control, preservation, and use of current and evolving video formats
 in
 libraries and related institutions. It is hoped that the list will
 serve
 as an effective working tool for video librarians, as well as a
 channel
 of communication between libraries,educational institutions, and video
 producers and distributors.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation,
 acquisition,bibliographic
 control, preservation, and use of current and evolving video formats
 in
 libraries and related institutions. It is hoped that the list will
 serve
 as an effective working tool for video librarians, as well as a
 channel
 of communication between libraries,educational institutions, and video
 producers and distributors.



 --
 Chris Lewis
 Media Librarian
 American University Library
 202.885.3257

 For latest Media Services News:
 Blog: http://aulibmedia.blogspot.com
 Facebook: http://tinyurl.com/76uk7vr
 Twitter: http://twitter.com/aulibmedia


 Please think twice before printing this e-mail.

 VIDEOLIB is intended to encourage the broad and lively discussion of
 issues relating to the selection, evaluation, acquisition,bibliographic
 control, preservation, and use of current and evolving video formats in
 libraries and related institutions.