Re: Recent issue with Voiceover not coming through Plantronics Voyager Edge

2015-11-19 Thread Alex Stone 

I've noticed a similar problem with an iPhone 6s and an iPad air 2.
Cheers
Alex

On 19/11/2015 03:49, Cristóbal wrote:


Hello list,

So I’ve been experiencing a recent problem with my Plantronics Voyager 
Edge when connected to two iPhones. Both phones are running iOS 9.1.


On the first connected phone, VO comes through fine, but with the 
second device, even though it is connected via Bluetooth, Voiceover 
doesn’t go through the headset. Nor do other notification sounds. Be 
it mail or breaking news alerts, etc. I can press and hold the home 
button on the phone and indeed, I will get that Siri chime to say 
something and when I issue a command, Siri will speak back to me, but 
that’s it. No other sounds.


I’ve tried removing the headset’s Bluetooth profile and paring it 
again, it will work initially, but again, shortly after, VO and the 
other sounds go silent on the second connected device.


The settings on both phones with the Plantronics iOS app are the same. 
I’ve only used this headset on these two phones so it’s not like I  
forgot to unpaired it from another phone or tablet.


The headset’s maybe five months old.

Is anyone else dealing with this annoying issue and were they able to 
resolve it?


Thanks,

Cristobal

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RE: Recent issue with Voiceover not coming through Plantronics Voyager Edge

2015-11-19 Thread Cristóbal 
I don’t’ know if it’s maybe something to do with iOS 9.1 as I hadn’t come 
across this problem in earlier versions of iOS. Either way, it’ is incredibly 
annoying and disruptive to my work. This morning for example, both phones are 
connected fine with Vo coming through as it should. I fully expect this not to 
be the case later in the day though. 

 Oh well.

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Alex Stone
Sent: Thursday, November 19, 2015 5:38 AM
To: viphone@googlegroups.com
Subject: Re: Recent issue with Voiceover not coming through Plantronics Voyager 
Edge

 

I've noticed a similar problem with an iPhone 6s and an iPad air 2.
Cheers
Alex

On 19/11/2015 03:49, Cristóbal wrote:

Hello list,

So I’ve been experiencing a recent problem with my Plantronics Voyager Edge 
when connected to two iPhones. Both phones are running iOS 9.1. 

On the first connected phone, VO comes through fine, but with the second 
device, even though it is connected via Bluetooth, Voiceover doesn’t go through 
the headset. Nor do other notification sounds. Be it mail or breaking news 
alerts, etc. I can press and hold the home button on the phone and indeed, I 
will get that Siri chime to say something and when I issue a command, Siri will 
speak back to me, but that’s it. No other sounds.

I’ve tried removing the headset’s Bluetooth profile and paring it again, it 
will work initially, but again, shortly after, VO and the other sounds go 
silent on the second connected device. 

The settings on both phones with the Plantronics iOS app are the same. I’ve 
only used this headset on these two phones so it’s not like I  forgot to 
unpaired it from another phone or tablet.

The headset’s maybe five months old. 

Is anyone else dealing with this annoying issue and were they able to resolve 
it?

 

Thanks,

Cristobal

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Re: Recent issue with Voiceover not coming through Plantronics Voyager Edge

2015-11-19 Thread Lois Butterfield 
This happens occasionally with my wired earphones, too.  I can’t quite figure 
out what causes it.  Sometimes it’s after a phone call and sometimes not.  The 
only fix is to turn off my phone.  Unplugging and replugging the headset 
doesn’t fix the problem.

Take care,
Lois


From: Alex Stone 
Sent: Thursday, November 19, 2015 8:38 AM
To: viphone@googlegroups.com 
Subject: Re: Recent issue with Voiceover not coming through Plantronics Voyager 
Edge

I've noticed a similar problem with an iPhone 6s and an iPad air 2.
Cheers
Alex


On 19/11/2015 03:49, Cristóbal wrote:

  Hello list,

  So I’ve been experiencing a recent problem with my Plantronics Voyager Edge 
when connected to two iPhones. Both phones are running iOS 9.1. 

  On the first connected phone, VO comes through fine, but with the second 
device, even though it is connected via Bluetooth, Voiceover doesn’t go through 
the headset. Nor do other notification sounds. Be it mail or breaking news 
alerts, etc. I can press and hold the home button on the phone and indeed, I 
will get that Siri chime to say something and when I issue a command, Siri will 
speak back to me, but that’s it. No other sounds.

  I’ve tried removing the headset’s Bluetooth profile and paring it again, it 
will work initially, but again, shortly after, VO and the other sounds go 
silent on the second connected device. 

  The settings on both phones with the Plantronics iOS app are the same. I’ve 
only used this headset on these two phones so it’s not like I  forgot to 
unpaired it from another phone or tablet.

  The headset’s maybe five months old. 

  Is anyone else dealing with this annoying issue and were they able to resolve 
it?

   

  Thanks,

  Cristobal

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