Re: Text Grabber Not Capturing The OCR With The StandScan Pro

2014-07-13 Thread Eileen Misrahi
Hi Sandy,

I want to thank you again for all of your suggestions to troubleshoot this. 
After reading all of the threads, I wanted to double check and perform some 
general maintanence on the phone. 

I am using an iPhone 4 with 32 GB. The storage left on the phone is 9.6 GB, so 
there is still plenty of storage. I started only with turning off the phone 
with the power switch and then back on. 

I have one of the original StandScan Pro, so it didn't come with stickers back 
then. I used pennies at first to measure the correct position of the phone and 
camera through the aperture hole on top. My method of stickers are 3/8 inch 
clear velcro that I use for my clients. In a sense they are stickers. I do have 
a battery pack, but I usually use the AC adaptor and plug in for the best 
results. With the first version of the StandScan, I don't think the 12 volt was 
offered until later on. 

This all said above, I just tested out the StandScan Pro with Text Grabber. All 
is working like it should except when there's no text to OCR. It was you who 
inspired me to be persistent so I could perfect the ability to OCR to capture 
written materials while I was at a clients home and needed to obtain essential 
medical information. Oh by the way, I do have Prizmo and several other OCR apps 
installed on the phone, but the two that gets my votes for productivity are 
Text Grabber and Prizmo. 

Thanks again for brainstorming and getting me back up to stuff. It's happy 
scanning now 

Best,
Eileen

Sent from my iPhone

> On Jul 13, 2014, at 7:11 AM, Sandratomkins  
> wrote:
> 
> Hello again Eileen,
> Well, it seems I have the latest versions of both TextGrabber and Prizmo. I 
> just put them both through their paces with the stand ScanPro and then again 
> Freehand. Firstly, let me say, I find a little bit of erratic behaviour in 
> both apps. Prizmo, four example, keeps bouncing me out back to the home 
> screen. I emptied out my app switcher and found things improved. TextGrabber 
> seems to be behaving okay here. However, particularly TextGrabber, gives me 
> that error message when I take a free hand shot more often than not. By the 
> by, I leave the flash on in TextGrabber. Can I suggest two things for you to 
> try, if your problem with TextGrabber persists? Firstly, reset your phone, by 
> this I mean, either turn off completely leave it for a bit and turn it on 
> again or do the press of the home button and power button held for 10/20 
> seconds etc. Secondly, delete TextGrabber and download it again. I have 
> experienced, with Prizmo, problems after a faulty download. Two other things 
> to think about, perhaps… is your camera lens nice and clean? And do you have 
> a nice  lot of space  available on your phone for the processing process?
> 
> Good luck,
> Sandy
> 
> Sent from my iPhone
> 
>> On 13 Jul 2014, at 05:16, Eileen Misrahi  wrote:
>> 
>> Hello David,
>> 
>> Of course, the lights are on in the StandScan Pro and the camera is (what I 
>> think) is properly positioned in the aperture whole on the top of the 
>> StandScan Pro. For one who has gotten almost a perfect scan on the first 
>> attempt of each scan, this is a new behavior for me. That's why I posted. In 
>> the past, the only time I received the error was if the page was blank or if 
>> there was some funny font the app didn't like. There must be something 
>> different about the current version. Maybe Sandy will pipe in. I nicked 
>> named her "the queen of OCH'" 
>> 
>> Thanks for your post.
>> 
>> Eileen 
>> 
>> Sent from my iPhone
>> 
>>> On Jul 12, 2014, at 9:05 PM, David Chittenden  wrote:
>>> 
>>> Make certain the camera lens is over  the hole in the top. If you do not 
>>> have the lights in the stand ScanPro turned on, you also need to make 
>>> certain the flash is in the hole as well.
>>> 
>>> David Chittenden, MSc, MRCAA
>>> Email: dchitten...@gmail.com
>>> Mobile: +64 21 2288 288
>>> Sent from my iPhone
>>> 
 On 13 Jul 2014, at 16:00, Eileen Misrahi  wrote:
 
 Hello All,
 
 I finally sat down to organize my paperwork using Text Grabber and the 
 StandScan Pro. I did swap out my case on the phone to see if this was 
 contributing to the lack of capturing the text in OCR. I changed out the 
 phone case and received the same problem of the famous error message of 
 make sure ... I am running the current version of Text Glabber and I was 
 wondering if others were having the same issue. I know there is text on 
 the item I am attempting to scan, so that's not the problem. If any one 
 has some other tips for me to try, send them my way. In the mean time, 
 I'll keep playing around in positioning the camera in the aperture on top 
 to see where the sweet spot is.
 Thanks for your help in advance.
 
 Best,
 Eileen
 
 
 Sent from my iPhone
 
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Re: Text Grabber Not Capturing The OCR With The StandScan Pro

2014-07-13 Thread Sandratomkins
Hello again Eileen,
Well, it seems I have the latest versions of both TextGrabber and Prizmo. I 
just put them both through their paces with the stand ScanPro and then again 
Freehand. Firstly, let me say, I find a little bit of erratic behaviour in both 
apps. Prizmo, four example, keeps bouncing me out back to the home screen. I 
emptied out my app switcher and found things improved. TextGrabber seems to be 
behaving okay here. However, particularly TextGrabber, gives me that error 
message when I take a free hand shot more often than not. By the by, I leave 
the flash on in TextGrabber. Can I suggest two things for you to try, if your 
problem with TextGrabber persists? Firstly, reset your phone, by this I mean, 
either turn off completely leave it for a bit and turn it on again or do the 
press of the home button and power button held for 10/20 seconds etc. Secondly, 
delete TextGrabber and download it again. I have experienced, with Prizmo, 
problems after a faulty download. Two other things to think about, perhaps… is 
your camera lens nice and clean? And do you have a nice  lot of space  
available on your phone for the processing process?

Good luck,
Sandy

Sent from my iPhone

> On 13 Jul 2014, at 05:16, Eileen Misrahi  wrote:
> 
> Hello David,
> 
> Of course, the lights are on in the StandScan Pro and the camera is (what I 
> think) is properly positioned in the aperture whole on the top of the 
> StandScan Pro. For one who has gotten almost a perfect scan on the first 
> attempt of each scan, this is a new behavior for me. That's why I posted. In 
> the past, the only time I received the error was if the page was blank or if 
> there was some funny font the app didn't like. There must be something 
> different about the current version. Maybe Sandy will pipe in. I nicked named 
> her "the queen of OCH'" 
> 
> Thanks for your post.
> 
> Eileen 
> 
> Sent from my iPhone
> 
>> On Jul 12, 2014, at 9:05 PM, David Chittenden  wrote:
>> 
>> Make certain the camera lens is over  the hole in the top. If you do not 
>> have the lights in the stand ScanPro turned on, you also need to make 
>> certain the flash is in the hole as well.
>> 
>> David Chittenden, MSc, MRCAA
>> Email: dchitten...@gmail.com
>> Mobile: +64 21 2288 288
>> Sent from my iPhone
>> 
>>> On 13 Jul 2014, at 16:00, Eileen Misrahi  wrote:
>>> 
>>> Hello All,
>>> 
>>> I finally sat down to organize my paperwork using Text Grabber and the 
>>> StandScan Pro. I did swap out my case on the phone to see if this was 
>>> contributing to the lack of capturing the text in OCR. I changed out the 
>>> phone case and received the same problem of the famous error message of 
>>> make sure ... I am running the current version of Text Glabber and I was 
>>> wondering if others were having the same issue. I know there is text on the 
>>> item I am attempting to scan, so that's not the problem. If any one has 
>>> some other tips for me to try, send them my way. In the mean time, I'll 
>>> keep playing around in positioning the camera in the aperture on top to see 
>>> where the sweet spot is.
>>> Thanks for your help in advance.
>>> 
>>> Best,
>>> Eileen
>>> 
>>> 
>>> Sent from my iPhone
>>> 
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Re: Text Grabber Not Capturing The OCR With The StandScan Pro

2014-07-13 Thread Sandratomkins
Eileen,
Her Majesty's following your posts! Now I understand that something seems to 
have changed and that you are, of course, already very proficient with the OCR 
apps and the stand ScanPro. I will go in forthwith and check I had the latest 
TextGrabber update and tried out. If I have similar problems, I will let you 
know.

HRH,
Sandy PS if TextGrabber is broken We  shall not be amused!

Sent from my iPhone

> On 13 Jul 2014, at 05:16, Eileen Misrahi  wrote:
> 
> Hello David,
> 
> Of course, the lights are on in the StandScan Pro and the camera is (what I 
> think) is properly positioned in the aperture whole on the top of the 
> StandScan Pro. For one who has gotten almost a perfect scan on the first 
> attempt of each scan, this is a new behavior for me. That's why I posted. In 
> the past, the only time I received the error was if the page was blank or if 
> there was some funny font the app didn't like. There must be something 
> different about the current version. Maybe Sandy will pipe in. I nicked named 
> her "the queen of OCH'" 
> 
> Thanks for your post.
> 
> Eileen 
> 
> Sent from my iPhone
> 
>> On Jul 12, 2014, at 9:05 PM, David Chittenden  wrote:
>> 
>> Make certain the camera lens is over  the hole in the top. If you do not 
>> have the lights in the stand ScanPro turned on, you also need to make 
>> certain the flash is in the hole as well.
>> 
>> David Chittenden, MSc, MRCAA
>> Email: dchitten...@gmail.com
>> Mobile: +64 21 2288 288
>> Sent from my iPhone
>> 
>>> On 13 Jul 2014, at 16:00, Eileen Misrahi  wrote:
>>> 
>>> Hello All,
>>> 
>>> I finally sat down to organize my paperwork using Text Grabber and the 
>>> StandScan Pro. I did swap out my case on the phone to see if this was 
>>> contributing to the lack of capturing the text in OCR. I changed out the 
>>> phone case and received the same problem of the famous error message of 
>>> make sure ... I am running the current version of Text Glabber and I was 
>>> wondering if others were having the same issue. I know there is text on the 
>>> item I am attempting to scan, so that's not the problem. If any one has 
>>> some other tips for me to try, send them my way. In the mean time, I'll 
>>> keep playing around in positioning the camera in the aperture on top to see 
>>> where the sweet spot is.
>>> Thanks for your help in advance.
>>> 
>>> Best,
>>> Eileen
>>> 
>>> 
>>> Sent from my iPhone
>>> 
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Re: Text Grabber Not Capturing The OCR With The StandScan Pro

2014-07-13 Thread Sandratomkins
Hi Eileen,
Obvious things first: are the lights on? Are you using mains or battery for the 
lights and, if the latter, do you have the 12 V battery supply? Next, 
positioning the phone is crucial! I presume you have the stickers that came 
with the stand Scan Pro, these are useful for positioning the phone correctly 
every time. I did kind of cheat with mine, I got my partner to check on the 
best position before applying the stickers. However, I know that other people 
have managed this without any sighted help. Once you have your stickers in 
place, the lights on, you should be good to go! Because I have a case that is 
easily removed, I tend to take the phone out of it for best results. Finally, 
it is also worth buying Prizmo. Sometimes, one or other of these apps has 
problems or, perhaps, a faulty update, in which case, you will have an 
alternative.

HTH and I hope you will keep us posted as to your progress,
Sandy

Sent from my iPhone

> On 13 Jul 2014, at 05:00, Eileen Misrahi  wrote:
> 
> Hello All,
> 
> I finally sat down to organize my paperwork using Text Grabber and the 
> StandScan Pro. I did swap out my case on the phone to see if this was 
> contributing to the lack of capturing the text in OCR. I changed out the 
> phone case and received the same problem of the famous error message of make 
> sure ... I am running the current version of Text Glabber and I was wondering 
> if others were having the same issue. I know there is text on the item I am 
> attempting to scan, so that's not the problem. If any one has some other tips 
> for me to try, send them my way. In the mean time, I'll keep playing around 
> in positioning the camera in the aperture on top to see where the sweet spot 
> is.
> Thanks for your help in advance.
> 
> Best,
> Eileen
> 
> 
> Sent from my iPhone
> 
> -- 
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> All new members to the this list are moderated by default. If you have any 
> questions or concerns about the running of this list, or if you feel that a 
> member's post is inappropriate, please contact the owners or moderators 
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Re: Text Grabber Not Capturing The OCR With The StandScan Pro

2014-07-12 Thread Eileen Misrahi
Hello David,

Of course, the lights are on in the StandScan Pro and the camera is (what I 
think) is properly positioned in the aperture whole on the top of the StandScan 
Pro. For one who has gotten almost a perfect scan on the first attempt of each 
scan, this is a new behavior for me. That's why I posted. In the past, the only 
time I received the error was if the page was blank or if there was some funny 
font the app didn't like. There must be something different about the current 
version. Maybe Sandy will pipe in. I nicked named her "the queen of OCH'" 

Thanks for your post.

Eileen 

Sent from my iPhone

> On Jul 12, 2014, at 9:05 PM, David Chittenden  wrote:
> 
> Make certain the camera lens is over  the hole in the top. If you do not have 
> the lights in the stand ScanPro turned on, you also need to make certain the 
> flash is in the hole as well.
> 
> David Chittenden, MSc, MRCAA
> Email: dchitten...@gmail.com
> Mobile: +64 21 2288 288
> Sent from my iPhone
> 
>> On 13 Jul 2014, at 16:00, Eileen Misrahi  wrote:
>> 
>> Hello All,
>> 
>> I finally sat down to organize my paperwork using Text Grabber and the 
>> StandScan Pro. I did swap out my case on the phone to see if this was 
>> contributing to the lack of capturing the text in OCR. I changed out the 
>> phone case and received the same problem of the famous error message of make 
>> sure ... I am running the current version of Text Glabber and I was 
>> wondering if others were having the same issue. I know there is text on the 
>> item I am attempting to scan, so that's not the problem. If any one has some 
>> other tips for me to try, send them my way. In the mean time, I'll keep 
>> playing around in positioning the camera in the aperture on top to see where 
>> the sweet spot is.
>> Thanks for your help in advance.
>> 
>> Best,
>> Eileen
>> 
>> 
>> Sent from my iPhone
>> 
>> -- 
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>> All new members to the this list are moderated by default. If you have any 
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>> member's post is inappropriate, please contact the owners or moderators 
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Re: Text Grabber Not Capturing The OCR With The StandScan Pro

2014-07-12 Thread David Chittenden
Make certain the camera lens is over  the hole in the top. If you do not have 
the lights in the stand ScanPro turned on, you also need to make certain the 
flash is in the hole as well.

David Chittenden, MSc, MRCAA
Email: dchitten...@gmail.com
Mobile: +64 21 2288 288
Sent from my iPhone

> On 13 Jul 2014, at 16:00, Eileen Misrahi  wrote:
> 
> Hello All,
> 
> I finally sat down to organize my paperwork using Text Grabber and the 
> StandScan Pro. I did swap out my case on the phone to see if this was 
> contributing to the lack of capturing the text in OCR. I changed out the 
> phone case and received the same problem of the famous error message of make 
> sure ... I am running the current version of Text Glabber and I was wondering 
> if others were having the same issue. I know there is text on the item I am 
> attempting to scan, so that's not the problem. If any one has some other tips 
> for me to try, send them my way. In the mean time, I'll keep playing around 
> in positioning the camera in the aperture on top to see where the sweet spot 
> is.
> Thanks for your help in advance.
> 
> Best,
> Eileen
> 
> 
> Sent from my iPhone
> 
> -- 
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> member's post is inappropriate, please contact the owners or moderators 
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