Hi Sandy, I want to thank you again for all of your suggestions to troubleshoot this. After reading all of the threads, I wanted to double check and perform some general maintanence on the phone.
I am using an iPhone 4 with 32 GB. The storage left on the phone is 9.6 GB, so there is still plenty of storage. I started only with turning off the phone with the power switch and then back on. I have one of the original StandScan Pro, so it didn't come with stickers back then. I used pennies at first to measure the correct position of the phone and camera through the aperture hole on top. My method of stickers are 3/8 inch clear velcro that I use for my clients. In a sense they are stickers. I do have a battery pack, but I usually use the AC adaptor and plug in for the best results. With the first version of the StandScan, I don't think the 12 volt was offered until later on. This all said above, I just tested out the StandScan Pro with Text Grabber. All is working like it should except when there's no text to OCR. It was you who inspired me to be persistent so I could perfect the ability to OCR to capture written materials while I was at a clients home and needed to obtain essential medical information. Oh by the way, I do have Prizmo and several other OCR apps installed on the phone, but the two that gets my votes for productivity are Text Grabber and Prizmo. Thanks again for brainstorming and getting me back up to stuff. It's happy scanning now Best, Eileen Sent from my iPhone > On Jul 13, 2014, at 7:11 AM, Sandratomkins <[email protected]> > wrote: > > Hello again Eileen, > Well, it seems I have the latest versions of both TextGrabber and Prizmo. I > just put them both through their paces with the stand ScanPro and then again > Freehand. Firstly, let me say, I find a little bit of erratic behaviour in > both apps. Prizmo, four example, keeps bouncing me out back to the home > screen. I emptied out my app switcher and found things improved. TextGrabber > seems to be behaving okay here. However, particularly TextGrabber, gives me > that error message when I take a free hand shot more often than not. By the > by, I leave the flash on in TextGrabber. Can I suggest two things for you to > try, if your problem with TextGrabber persists? Firstly, reset your phone, by > this I mean, either turn off completely leave it for a bit and turn it on > again or do the press of the home button and power button held for 10/20 > seconds etc. Secondly, delete TextGrabber and download it again. I have > experienced, with Prizmo, problems after a faulty download. Two other things > to think about, perhaps… is your camera lens nice and clean? And do you have > a nice lot of space available on your phone for the processing process? > > Good luck, > Sandy > > Sent from my iPhone > >> On 13 Jul 2014, at 05:16, Eileen Misrahi <[email protected]> wrote: >> >> Hello David, >> >> Of course, the lights are on in the StandScan Pro and the camera is (what I >> think) is properly positioned in the aperture whole on the top of the >> StandScan Pro. For one who has gotten almost a perfect scan on the first >> attempt of each scan, this is a new behavior for me. That's why I posted. In >> the past, the only time I received the error was if the page was blank or if >> there was some funny font the app didn't like. There must be something >> different about the current version. Maybe Sandy will pipe in. I nicked >> named her "the queen of OCH'" >> >> Thanks for your post. >> >> Eileen >> >> Sent from my iPhone >> >>> On Jul 12, 2014, at 9:05 PM, David Chittenden <[email protected]> wrote: >>> >>> Make certain the camera lens is over the hole in the top. If you do not >>> have the lights in the stand ScanPro turned on, you also need to make >>> certain the flash is in the hole as well. >>> >>> David Chittenden, MSc, MRCAA >>> Email: [email protected] >>> Mobile: +64 21 2288 288 >>> Sent from my iPhone >>> >>>> On 13 Jul 2014, at 16:00, Eileen Misrahi <[email protected]> wrote: >>>> >>>> Hello All, >>>> >>>> I finally sat down to organize my paperwork using Text Grabber and the >>>> StandScan Pro. I did swap out my case on the phone to see if this was >>>> contributing to the lack of capturing the text in OCR. I changed out the >>>> phone case and received the same problem of the famous error message of >>>> make sure ... I am running the current version of Text Glabber and I was >>>> wondering if others were having the same issue. I know there is text on >>>> the item I am attempting to scan, so that's not the problem. If any one >>>> has some other tips for me to try, send them my way. In the mean time, >>>> I'll keep playing around in positioning the camera in the aperture on top >>>> to see where the sweet spot is. >>>> Thanks for your help in advance. >>>> >>>> Best, >>>> Eileen >>>> >>>> >>>> Sent from my iPhone >>>> >>>> -- >>>> The following information is important for all members of the viphone >>>> list. All new members to the this list are moderated by default. If you >>>> have any questions or concerns about the running of this list, or if you >>>> feel that a member's post is inappropriate, please contact the owners or >>>> moderators directly rather than posting on the list itself. 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The archives for this list >>> can be searched at http://www.mail-archive.com/[email protected]/. >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "VIPhone" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/viphone. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the viphone list. >> All new members to the this list are moderated by default. If you have any >> questions or concerns about the running of this list, or if you feel that a >> member's post is inappropriate, please contact the owners or moderators >> directly rather than posting on the list itself. The archives for this list >> can be searched at http://www.mail-archive.com/[email protected]/. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/viphone. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/[email protected]/. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/viphone. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
