Re: VoiceDream Support

2023-06-06 Thread TaraPrakash
Probably there's some thing amiss with your password stored with VDR. That's 
why  no problem downloading anywhere else except VDR. When   you  readd book 
share  to your content sources, you'll be able to re-enter the password. Just a 
suggestion. 

Sent from my iPhone

> On Jun 5, 2023, at 1:29 PM, Kimberly Gardner  
> wrote:
> 
> I can try that. It didn't really occur to me since I'm not having
> trouble with bookshare on the laptop just with VDR.
> 
> Kim
> 
>> On 6/5/23, TaraPrakash  wrote:
>> I think you should remove and then re-add book share to the content sources.
>> Looks like something has  messed up with your password.
>> 
>> 
>> Sent from my iPhone
>> 
>>> On Jun 5, 2023, at 11:15 AM, Kelby Carlson 
>>> wrote:
>>> 
>>> Richard,
>>> I actually have an iPhone 7, so I don't have iOS 16; so I know at
>>> least on my end that's not the source of the problem. I've also tested
>>> it on two separate Braille displays.
>>> I've had no issues downloading from Bookshare; try logging out and
>>> re-adding it as a content source.
>>> 
 On 6/5/23, Kimberly  wrote:
 I've seen in this thread that several people are having no issues
 downloading from bookshare. My problem is that once i search for a title
 and
 my results are displayed, there are no download buttons following any of
 the
 results. I have no idea why this could be since i have no issues with
 bookshare on my laptop. '
 
 Sent from Kimber's Red iPhone
 ” those who seek to band books are wrong, no matter how dangerous books
 can
 be.“ Viet Thanh Nguyen
 
>> On Jun 5, 2023, at 6:43 AM, Joshua Hendrickson 
>> wrote:
> 
> I have not had any problems downloading bookshare books with VDR.  I
> use voice dream reader for a lot more then just bookshare books,
> although it works great for that.
> 
>> On 6/5/23, Kimberly Gardner  wrote:
>> The short answer is yes. Not long after VDR was sold and the
>> subscription model was introduced I found I could no longer download
>> books from bookshare. Since bookshare is  only source I use with VDR
>> and I had never had trouble before with bookshare I wrote to support.
>> Like you I received no response, not even a standard your request has
>> been received. Last week I wrote again and pointed out that it was the
>> second time I was contacting them about this problem. I did get a
>> response along with a request for a screen shot which I provided. That
>> was a couple of days ago so I am waiting to see what happens next.
>> 
>> Kim
>> 
>>> On 6/4/23, Kelby Carlson  wrote:
>>> Does anybody have trouble getting responses from support for
>>> VoiceDream
>>> Reader now that it has been required? When I email to report bugs now
>>> I
>>> get
>>> no reply at all, not even that they are working on fixing the
>>> problem.
>>> 
>>> --
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>>> 
>> 
>> 
>> --
>> Kimberly
>> 
>> --
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Re: VoiceDream Support

2023-06-06 Thread Kelby Carlson
Latest version of iOS 15.

On 6/6/23, Sieghard Weitzel  wrote:
> Maybe make sure you didn't accidently enable screen recognition for Voice
> Dream Reader as that can result in all sorts of weird issues with otherwise
> accessible apps.
>
>
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of
> Kimberly
> Sent: Monday, June 5, 2023 6:48 AM
> To: viphone@googlegroups.com
> Subject: Re: VoiceDream Support
>
> I've seen in this thread that several people are having no issues
> downloading from bookshare. My problem is that once i search for a title and
> my results are displayed, there are no download buttons following any of the
> results. I have no idea why this could be since i have no issues with
> bookshare on my laptop. '
>
> Sent from Kimber's Red iPhone
> ” those who seek to band books are wrong, no matter how dangerous books can
> be.“ Viet Thanh Nguyen
>
>> On Jun 5, 2023, at 6:43 AM, Joshua Hendrickson  wrote:
>>
>> I have not had any problems downloading bookshare books with VDR.  I
>> use voice dream reader for a lot more then just bookshare books,
>> although it works great for that.
>>
>>> On 6/5/23, Kimberly Gardner  wrote:
>>> The short answer is yes. Not long after VDR was sold and the
>>> subscription model was introduced I found I could no longer download
>>> books from bookshare. Since bookshare is  only source I use with VDR
>>> and I had never had trouble before with bookshare I wrote to support.
>>> Like you I received no response, not even a standard your request has
>>> been received. Last week I wrote again and pointed out that it was
>>> the second time I was contacting them about this problem. I did get a
>>> response along with a request for a screen shot which I provided.
>>> That was a couple of days ago so I am waiting to see what happens next.
>>>
>>> Kim
>>>
>>>> On 6/4/23, Kelby Carlson  wrote:
>>>> Does anybody have trouble getting responses from support for
>>>> VoiceDream Reader now that it has been required? When I email to
>>>> report bugs now I get no reply at all, not even that they are
>>>> working on fixing the problem.
>>>>
>>>> --
>>>> The following information is important for all members of the V
>>>> iPhone list.
>>>>
>>>> If you have any questions or concerns about the running of this
>>>> list, or if you feel that a member's post is inappropriate, please
>>>> contact the owners or moderators directly rather than posting on the
>>>> list itself.
>>>>
>>>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>>>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara
>>>> at caraqu...@caraquinn.com
>>>>
>>>> The archives for this list can be searched at:
>>>> http://www.mail-archive.com/viphone@googlegroups.com/
>>>> ---
>>>> You received this message because you are subscribed to the Google
>>>> Groups "VIPhone" group.
>>>> To unsubscribe from this group and stop receiving emails from it,
>>>> send an email to viphone+unsubscr...@googlegroups.com.
>>>> To view this discussion on the web visit
>>>> https://groups.google.com/d/msgid/viphone/19E75414-7AD8-41F6-8ACA-BA02C86DB9F4%40gmail.com.
>>>>
>>>
>>>
>>> --
>>> Kimberly
>>>
>>> --
>>> The following information is important for all members of the V
>>> iPhone list.
>>>
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>>> or if you feel that a member's post is inappropriate, please contact
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>>> at caraqu...@caraquinn.com
>>>
>>> The archives for this list can be searched at:
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RE: VoiceDream Support

2023-06-05 Thread Sieghard Weitzel
Maybe make sure you didn't accidently enable screen recognition for Voice Dream 
Reader as that can result in all sorts of weird issues with otherwise 
accessible apps.


-Original Message-
From: viphone@googlegroups.com  On Behalf Of Kimberly
Sent: Monday, June 5, 2023 6:48 AM
To: viphone@googlegroups.com
Subject: Re: VoiceDream Support

I've seen in this thread that several people are having no issues downloading 
from bookshare. My problem is that once i search for a title and my results are 
displayed, there are no download buttons following any of the results. I have 
no idea why this could be since i have no issues with bookshare on my laptop. '

Sent from Kimber's Red iPhone
” those who seek to band books are wrong, no matter how dangerous books can 
be.“ Viet Thanh Nguyen

> On Jun 5, 2023, at 6:43 AM, Joshua Hendrickson  wrote:
> 
> I have not had any problems downloading bookshare books with VDR.  I 
> use voice dream reader for a lot more then just bookshare books, 
> although it works great for that.
> 
>> On 6/5/23, Kimberly Gardner  wrote:
>> The short answer is yes. Not long after VDR was sold and the 
>> subscription model was introduced I found I could no longer download 
>> books from bookshare. Since bookshare is  only source I use with VDR 
>> and I had never had trouble before with bookshare I wrote to support.
>> Like you I received no response, not even a standard your request has 
>> been received. Last week I wrote again and pointed out that it was 
>> the second time I was contacting them about this problem. I did get a 
>> response along with a request for a screen shot which I provided. 
>> That was a couple of days ago so I am waiting to see what happens next.
>> 
>> Kim
>> 
>>> On 6/4/23, Kelby Carlson  wrote:
>>> Does anybody have trouble getting responses from support for 
>>> VoiceDream Reader now that it has been required? When I email to 
>>> report bugs now I get no reply at all, not even that they are 
>>> working on fixing the problem.
>>> 
>>> --
>>> The following information is important for all members of the V 
>>> iPhone list.
>>> 
>>> If you have any questions or concerns about the running of this 
>>> list, or if you feel that a member's post is inappropriate, please 
>>> contact the owners or moderators directly rather than posting on the 
>>> list itself.
>>> 
>>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara 
>>> at caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/viphone@googlegroups.com/
>>> ---
>>> You received this message because you are subscribed to the Google 
>>> Groups "VIPhone" group.
>>> To unsubscribe from this group and stop receiving emails from it, 
>>> send an email to viphone+unsubscr...@googlegroups.com.
>>> To view this discussion on the web visit 
>>> https://groups.google.com/d/msgid/viphone/19E75414-7AD8-41F6-8ACA-BA02C86DB9F4%40gmail.com.
>>> 
>> 
>> 
>> --
>> Kimberly
>> 
>> --
>> The following information is important for all members of the V 
>> iPhone list.
>> 
>> If you have any questions or concerns about the running of this list, 
>> or if you feel that a member's post is inappropriate, please contact 
>> the owners or moderators directly rather than posting on the list itself.
>> 
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara 
>> at caraqu...@caraquinn.com
>> 
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message because you are subscribed to the Google 
>> Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, 
>> send an email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/viphone/CAC%2BYXVKD6J3E_i2HWGhce2R-_PR-gOxChsxS2okp-ja5FCGdtA%40mail.gmail.com.
>> 
> 
> 
> --
> Joshua Hendrickson
> 
> Joshua Hendrickson
> 
> --
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posti

RE: VoiceDream Support

2023-06-05 Thread Richard Turner
Well, what iOS version is your iPhone 7 running?





Richard, USA.
“Reality is the leading cause of stress for those who are in touch with it.”  
--  Jane Wagner from The Search for Intelligent Life in the Universe

My web site: https://www.turner42.com

-Original Message-
From: viphone@googlegroups.com  On Behalf Of Kelby 
Carlson
Sent: Monday, June 5, 2023 8:16 AM
To: viphone@googlegroups.com
Subject: Re: VoiceDream Support

Richard,
I actually have an iPhone 7, so I don't have iOS 16; so I know at least on my 
end that's not the source of the problem. I've also tested it on two separate 
Braille displays.
I've had no issues downloading from Bookshare; try logging out and re-adding it 
as a content source.

On 6/5/23, Kimberly  wrote:
> I've seen in this thread that several people are having no issues 
> downloading from bookshare. My problem is that once i search for a 
> title and my results are displayed, there are no download buttons 
> following any of the results. I have no idea why this could be since i 
> have no issues with bookshare on my laptop. '
>
> Sent from Kimber's Red iPhone
> ” those who seek to band books are wrong, no matter how dangerous 
> books can be.“ Viet Thanh Nguyen
>
>> On Jun 5, 2023, at 6:43 AM, Joshua Hendrickson  wrote:
>>
>> I have not had any problems downloading bookshare books with VDR.  I 
>> use voice dream reader for a lot more then just bookshare books, 
>> although it works great for that.
>>
>>> On 6/5/23, Kimberly Gardner  wrote:
>>> The short answer is yes. Not long after VDR was sold and the 
>>> subscription model was introduced I found I could no longer download 
>>> books from bookshare. Since bookshare is  only source I use with VDR 
>>> and I had never had trouble before with bookshare I wrote to support.
>>> Like you I received no response, not even a standard your request 
>>> has been received. Last week I wrote again and pointed out that it 
>>> was the second time I was contacting them about this problem. I did 
>>> get a response along with a request for a screen shot which I 
>>> provided. That was a couple of days ago so I am waiting to see what happens 
>>> next.
>>>
>>> Kim
>>>
>>>> On 6/4/23, Kelby Carlson  wrote:
>>>> Does anybody have trouble getting responses from support for 
>>>> VoiceDream Reader now that it has been required? When I email to 
>>>> report bugs now I get no reply at all, not even that they are 
>>>> working on fixing the problem.
>>>>
>>>> --
>>>> The following information is important for all members of the V 
>>>> iPhone list.
>>>>
>>>> If you have any questions or concerns about the running of this 
>>>> list, or if you feel that a member's post is inappropriate, please 
>>>> contact the owners or moderators directly rather than posting on 
>>>> the list itself.
>>>>
>>>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>>>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara 
>>>> at caraqu...@caraquinn.com
>>>>
>>>> The archives for this list can be searched at:
>>>> http://www.mail-archive.com/viphone@googlegroups.com/
>>>> ---
>>>> You received this message because you are subscribed to the Google 
>>>> Groups "VIPhone" group.
>>>> To unsubscribe from this group and stop receiving emails from it, 
>>>> send an email to viphone+unsubscr...@googlegroups.com.
>>>> To view this discussion on the web visit 
>>>> https://groups.google.com/d/msgid/viphone/19E75414-7AD8-41F6-8ACA-BA02C86DB9F4%40gmail.com.
>>>>
>>>
>>>
>>> --
>>> Kimberly
>>>
>>> --
>>> The following information is important for all members of the V 
>>> iPhone list.
>>>
>>> If you have any questions or concerns about the running of this 
>>> list, or if you feel that a member's post is inappropriate, please 
>>> contact the owners or moderators directly rather than posting on the 
>>> list itself.
>>>
>>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara 
>>> at caraqu...@caraquinn.com
>>>
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/viphone@googlegroups.com/
>>> ---
>>> You received this message because you are subscribed to the Google 
>&g

Re: VoiceDream Support

2023-06-05 Thread Kimberly Gardner
I can try that. It didn't really occur to me since I'm not having
trouble with bookshare on the laptop just with VDR.

Kim

On 6/5/23, TaraPrakash  wrote:
> I think you should remove and then re-add book share to the content sources.
> Looks like something has  messed up with your password.
>
>
> Sent from my iPhone
>
>> On Jun 5, 2023, at 11:15 AM, Kelby Carlson 
>> wrote:
>>
>> Richard,
>> I actually have an iPhone 7, so I don't have iOS 16; so I know at
>> least on my end that's not the source of the problem. I've also tested
>> it on two separate Braille displays.
>> I've had no issues downloading from Bookshare; try logging out and
>> re-adding it as a content source.
>>
>>> On 6/5/23, Kimberly  wrote:
>>> I've seen in this thread that several people are having no issues
>>> downloading from bookshare. My problem is that once i search for a title
>>> and
>>> my results are displayed, there are no download buttons following any of
>>> the
>>> results. I have no idea why this could be since i have no issues with
>>> bookshare on my laptop. '
>>>
>>> Sent from Kimber's Red iPhone
>>> ” those who seek to band books are wrong, no matter how dangerous books
>>> can
>>> be.“ Viet Thanh Nguyen
>>>
> On Jun 5, 2023, at 6:43 AM, Joshua Hendrickson 
> wrote:

 I have not had any problems downloading bookshare books with VDR.  I
 use voice dream reader for a lot more then just bookshare books,
 although it works great for that.

> On 6/5/23, Kimberly Gardner  wrote:
> The short answer is yes. Not long after VDR was sold and the
> subscription model was introduced I found I could no longer download
> books from bookshare. Since bookshare is  only source I use with VDR
> and I had never had trouble before with bookshare I wrote to support.
> Like you I received no response, not even a standard your request has
> been received. Last week I wrote again and pointed out that it was the
> second time I was contacting them about this problem. I did get a
> response along with a request for a screen shot which I provided. That
> was a couple of days ago so I am waiting to see what happens next.
>
> Kim
>
>> On 6/4/23, Kelby Carlson  wrote:
>> Does anybody have trouble getting responses from support for
>> VoiceDream
>> Reader now that it has been required? When I email to report bugs now
>> I
>> get
>> no reply at all, not even that they are working on fixing the
>> problem.
>>
>> --
>> The following information is important for all members of the V
>> iPhone
>> list.
>>
>> If you have any questions or concerns about the running of this list,
>> or
>> if
>> you feel that a member's post is inappropriate, please contact the
>> owners
>> or
>> moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara
>> at
>> caraqu...@caraquinn.com
>>
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> ---
>> You received this message because you are subscribed to the Google
>> Groups
>> "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it,
>> send
>> an
>> email to viphone+unsubscr...@googlegroups.com.
>> To view this discussion on the web visit
>> https://groups.google.com/d/msgid/viphone/19E75414-7AD8-41F6-8ACA-BA02C86DB9F4%40gmail.com.
>>
>
>
> --
> Kimberly
>
> --
> The following information is important for all members of the V iPhone
> list.
>
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> or
> if
> you feel that a member's post is inappropriate, please contact the
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> or
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>
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>


 --
 Joshua Hendrickson

 Joshua Hendrickson

 --
 The following information is important for all members of the V iPhone
 list.

 If you have any questions or 

Re: VoiceDream Support

2023-06-05 Thread TaraPrakash
I think you should remove and then re-add book share to the content sources. 
Looks like something has  messed up with your password. 


Sent from my iPhone

> On Jun 5, 2023, at 11:15 AM, Kelby Carlson  wrote:
> 
> Richard,
> I actually have an iPhone 7, so I don't have iOS 16; so I know at
> least on my end that's not the source of the problem. I've also tested
> it on two separate Braille displays.
> I've had no issues downloading from Bookshare; try logging out and
> re-adding it as a content source.
> 
>> On 6/5/23, Kimberly  wrote:
>> I've seen in this thread that several people are having no issues
>> downloading from bookshare. My problem is that once i search for a title and
>> my results are displayed, there are no download buttons following any of the
>> results. I have no idea why this could be since i have no issues with
>> bookshare on my laptop. '
>> 
>> Sent from Kimber's Red iPhone
>> ” those who seek to band books are wrong, no matter how dangerous books can
>> be.“ Viet Thanh Nguyen
>> 
 On Jun 5, 2023, at 6:43 AM, Joshua Hendrickson  wrote:
>>> 
>>> I have not had any problems downloading bookshare books with VDR.  I
>>> use voice dream reader for a lot more then just bookshare books,
>>> although it works great for that.
>>> 
 On 6/5/23, Kimberly Gardner  wrote:
 The short answer is yes. Not long after VDR was sold and the
 subscription model was introduced I found I could no longer download
 books from bookshare. Since bookshare is  only source I use with VDR
 and I had never had trouble before with bookshare I wrote to support.
 Like you I received no response, not even a standard your request has
 been received. Last week I wrote again and pointed out that it was the
 second time I was contacting them about this problem. I did get a
 response along with a request for a screen shot which I provided. That
 was a couple of days ago so I am waiting to see what happens next.
 
 Kim
 
> On 6/4/23, Kelby Carlson  wrote:
> Does anybody have trouble getting responses from support for VoiceDream
> Reader now that it has been required? When I email to report bugs now I
> get
> no reply at all, not even that they are working on fixing the problem.
> 
> --
> The following information is important for all members of the V iPhone
> list.
> 
> If you have any questions or concerns about the running of this list,
> or
> if
> you feel that a member's post is inappropriate, please contact the
> owners
> or
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
> mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at
> caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google
> Groups
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an
> email to viphone+unsubscr...@googlegroups.com.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/viphone/19E75414-7AD8-41F6-8ACA-BA02C86DB9F4%40gmail.com.
> 
 
 
 --
 Kimberly
 
 --
 The following information is important for all members of the V iPhone
 list.
 
 If you have any questions or concerns about the running of this list, or
 if
 you feel that a member's post is inappropriate, please contact the owners
 or
 moderators directly rather than posting on the list itself.
 
 Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
 mk...@ucla.edu.  Your list owner is Cara Quinn - you can reach Cara at
 caraqu...@caraquinn.com
 
 The archives for this list can be searched at:
 http://www.mail-archive.com/viphone@googlegroups.com/
 ---
 You received this message because you are subscribed to the Google
 Groups
 "VIPhone" group.
 To unsubscribe from this group and stop receiving emails from it, send
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 To view this discussion on the web visit
 https://groups.google.com/d/msgid/viphone/CAC%2BYXVKD6J3E_i2HWGhce2R-_PR-gOxChsxS2okp-ja5FCGdtA%40mail.gmail.com.
 
>>> 
>>> 
>>> --
>>> Joshua Hendrickson
>>> 
>>> Joshua Hendrickson
>>> 
>>> --
>>> The following information is important for all members of the V iPhone
>>> list.
>>> 
>>> If you have any questions or concerns about the running of this list, or
>>> if you feel that a member's post is inappropriate, please contact the
>>> owners or moderators directly rather than posting on the list itself.
>>> 
>>> Your V iPhone list moderator is Mark Taylor.  Mark can be reached at:
>>> mk...@ucla.edu.  Your list owner is Cara Quinn - you 

Re: VoiceDream Support

2023-06-05 Thread Richard Turner
Have you cleared out your app switcher and rebooted your phone? 
Also, if you double tap on the book you want in the search results, there 
should now also be a download button at the top of that screen.


Richard, USA.
“What we think or what we know or what we believe is in the end of little 
consequence. The only thing of consequence is what we do” ~ John Ruskin
My web site: https://www.turner42.com


> On Jun 5, 2023, at 6:48 AM, Kimberly  wrote:
> 
> I've seen in this thread that several people are having no issues 
> downloading from bookshare. My problem is that once i search for a title and 
> my results are displayed, there are no download buttons following any of the 
> results. I have no idea why this could be since i have no issues with 
> bookshare on my laptop. '
> 
> Sent from Kimber's Red iPhone
> ” those who seek to band books are wrong, no matter how dangerous books can 
> be.“ Viet Thanh Nguyen
> 
>> On Jun 5, 2023, at 6:43 AM, Joshua Hendrickson  wrote:
>> 
>> I have not had any problems downloading bookshare books with VDR.  I
>> use voice dream reader for a lot more then just bookshare books,
>> although it works great for that.
>> 
 On 6/5/23, Kimberly Gardner  wrote:
>>> The short answer is yes. Not long after VDR was sold and the
>>> subscription model was introduced I found I could no longer download
>>> books from bookshare. Since bookshare is  only source I use with VDR
>>> and I had never had trouble before with bookshare I wrote to support.
>>> Like you I received no response, not even a standard your request has
>>> been received. Last week I wrote again and pointed out that it was the
>>> second time I was contacting them about this problem. I did get a
>>> response along with a request for a screen shot which I provided. That
>>> was a couple of days ago so I am waiting to see what happens next.
>>> 
>>> Kim
>>> 
 On 6/4/23, Kelby Carlson  wrote:
 Does anybody have trouble getting responses from support for VoiceDream
 Reader now that it has been required? When I email to report bugs now I
 get
 no reply at all, not even that they are working on fixing the problem.
 
 --
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>> 
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Re: VoiceDream Support

2023-06-05 Thread Kelby Carlson
Richard,
I actually have an iPhone 7, so I don't have iOS 16; so I know at
least on my end that's not the source of the problem. I've also tested
it on two separate Braille displays.
I've had no issues downloading from Bookshare; try logging out and
re-adding it as a content source.

On 6/5/23, Kimberly  wrote:
> I've seen in this thread that several people are having no issues
> downloading from bookshare. My problem is that once i search for a title and
> my results are displayed, there are no download buttons following any of the
> results. I have no idea why this could be since i have no issues with
> bookshare on my laptop. '
>
> Sent from Kimber's Red iPhone
> ” those who seek to band books are wrong, no matter how dangerous books can
> be.“ Viet Thanh Nguyen
>
>> On Jun 5, 2023, at 6:43 AM, Joshua Hendrickson  wrote:
>>
>> I have not had any problems downloading bookshare books with VDR.  I
>> use voice dream reader for a lot more then just bookshare books,
>> although it works great for that.
>>
>>> On 6/5/23, Kimberly Gardner  wrote:
>>> The short answer is yes. Not long after VDR was sold and the
>>> subscription model was introduced I found I could no longer download
>>> books from bookshare. Since bookshare is  only source I use with VDR
>>> and I had never had trouble before with bookshare I wrote to support.
>>> Like you I received no response, not even a standard your request has
>>> been received. Last week I wrote again and pointed out that it was the
>>> second time I was contacting them about this problem. I did get a
>>> response along with a request for a screen shot which I provided. That
>>> was a couple of days ago so I am waiting to see what happens next.
>>>
>>> Kim
>>>
 On 6/4/23, Kelby Carlson  wrote:
 Does anybody have trouble getting responses from support for VoiceDream
 Reader now that it has been required? When I email to report bugs now I
 get
 no reply at all, not even that they are working on fixing the problem.

 --
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>>>
>>>
>>> --
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>>>
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>>
>>
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>>
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Re: VoiceDream Support

2023-06-05 Thread Kimberly
I've seen in this thread that several people are having no issues downloading 
from bookshare. My problem is that once i search for a title and my results are 
displayed, there are no download buttons following any of the results. I have 
no idea why this could be since i have no issues with bookshare on my laptop. '

Sent from Kimber's Red iPhone
” those who seek to band books are wrong, no matter how dangerous books can 
be.“ Viet Thanh Nguyen

> On Jun 5, 2023, at 6:43 AM, Joshua Hendrickson  wrote:
> 
> I have not had any problems downloading bookshare books with VDR.  I
> use voice dream reader for a lot more then just bookshare books,
> although it works great for that.
> 
>> On 6/5/23, Kimberly Gardner  wrote:
>> The short answer is yes. Not long after VDR was sold and the
>> subscription model was introduced I found I could no longer download
>> books from bookshare. Since bookshare is  only source I use with VDR
>> and I had never had trouble before with bookshare I wrote to support.
>> Like you I received no response, not even a standard your request has
>> been received. Last week I wrote again and pointed out that it was the
>> second time I was contacting them about this problem. I did get a
>> response along with a request for a screen shot which I provided. That
>> was a couple of days ago so I am waiting to see what happens next.
>> 
>> Kim
>> 
>>> On 6/4/23, Kelby Carlson  wrote:
>>> Does anybody have trouble getting responses from support for VoiceDream
>>> Reader now that it has been required? When I email to report bugs now I
>>> get
>>> no reply at all, not even that they are working on fixing the problem.
>>> 
>>> --
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>> 
>> 
>> --
>> Kimberly
>> 
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> 
> 
> -- 
> Joshua Hendrickson
> 
> Joshua Hendrickson
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Re: VoiceDream Support

2023-06-05 Thread Richard Turner
I know iOS 16.5 has caused lots of panning issues, and not just with VDR. 
I will also write them about the select text button.



Richard, USA.
“What we think or what we know or what we believe is in the end of little 
consequence. The only thing of consequence is what we do” ~ John Ruskin
My web site: https://www.turner42.com


> On Jun 5, 2023, at 5:27 AM, Kelby Carlson  wrote:
> 
> Richard,
> One minor one is that the select text button is unlabeled. The major one is 
> that when reading with a Braille display, if you attempt to pan backwards, 
> after a few times Reader will actually jump several paragraphs forward. This 
> makes it basically impossible to efficiently read with a Braille display. I 
> have emailed about this a few times over the last 3-4 months with no 
> response. There is also another bug that is sound-related, but I devised my 
> own solution by turning VO's sounds off only within Reader.
> 
>> On Jun 5, 2023, at 6:43 AM, Joshua Hendrickson  wrote:
>> 
>> I have not had any problems downloading bookshare books with VDR.  I
>> use voice dream reader for a lot more then just bookshare books,
>> although it works great for that.
>> 
 On 6/5/23, Kimberly Gardner  wrote:
>>> The short answer is yes. Not long after VDR was sold and the
>>> subscription model was introduced I found I could no longer download
>>> books from bookshare. Since bookshare is  only source I use with VDR
>>> and I had never had trouble before with bookshare I wrote to support.
>>> Like you I received no response, not even a standard your request has
>>> been received. Last week I wrote again and pointed out that it was the
>>> second time I was contacting them about this problem. I did get a
>>> response along with a request for a screen shot which I provided. That
>>> was a couple of days ago so I am waiting to see what happens next.
>>> 
>>> Kim
>>> 
 On 6/4/23, Kelby Carlson  wrote:
 Does anybody have trouble getting responses from support for VoiceDream
 Reader now that it has been required? When I email to report bugs now I
 get
 no reply at all, not even that they are working on fixing the problem.
 
 --
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 list.
 
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>>> 
>>> 
>>> --
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>>> 
>> 
>> 
>> -- 
>> Joshua Hendrickson
>> 
>> Joshua Hendrickson
>> 
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Re: VoiceDream Support

2023-06-05 Thread Richard Turner
I've had no issues with any of my content sources, bookshare, OneDrive, 
Dropbox, etc.
I hope they have a suggestion. 



Richard, USA.
“What we think or what we know or what we believe is in the end of little 
consequence. The only thing of consequence is what we do” ~ John Ruskin
My web site: https://www.turner42.com


> On Jun 5, 2023, at 1:45 AM, Kimberly Gardner  
> wrote:
> 
> The short answer is yes. Not long after VDR was sold and the
> subscription model was introduced I found I could no longer download
> books from bookshare. Since bookshare is  only source I use with VDR
> and I had never had trouble before with bookshare I wrote to support.
> Like you I received no response, not even a standard your request has
> been received. Last week I wrote again and pointed out that it was the
> second time I was contacting them about this problem. I did get a
> response along with a request for a screen shot which I provided. That
> was a couple of days ago so I am waiting to see what happens next.
> 
> Kim
> 
>> On 6/4/23, Kelby Carlson  wrote:
>> Does anybody have trouble getting responses from support for VoiceDream
>> Reader now that it has been required? When I email to report bugs now I get
>> no reply at all, not even that they are working on fixing the problem.
>> 
>> --
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>> list.
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> 
> 
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Re: VoiceDream Support

2023-06-05 Thread Jody ianuzzi
I just downloaded a book from Bookshare on my voice dream reader app. I was 
concerned it wouldn’t work now but it’s perfectly fine.

JODY

To Boldly Go   


thunderwalker...@gmail.com 

"What's within you is stronger than what's in your way."  NO BARRIERS  Erik 
Weihenmayer

> On Jun 5, 2023, at 4:45 AM, Kimberly Gardner  
> wrote:
> 
> The short answer is yes. Not long after VDR was sold and the
> subscription model was introduced I found I could no longer download
> books from bookshare. Since bookshare is  only source I use with VDR
> and I had never had trouble before with bookshare I wrote to support.
> Like you I received no response, not even a standard your request has
> been received. Last week I wrote again and pointed out that it was the
> second time I was contacting them about this problem. I did get a
> response along with a request for a screen shot which I provided. That
> was a couple of days ago so I am waiting to see what happens next.
> 
> Kim
> 
>> On 6/4/23, Kelby Carlson  wrote:
>> Does anybody have trouble getting responses from support for VoiceDream
>> Reader now that it has been required? When I email to report bugs now I get
>> no reply at all, not even that they are working on fixing the problem.
>> 
>> --
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>> 
> 
> 
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> 
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Re: VoiceDream Support

2023-06-05 Thread Kelby Carlson
Richard,
One minor one is that the select text button is unlabeled. The major one is 
that when reading with a Braille display, if you attempt to pan backwards, 
after a few times Reader will actually jump several paragraphs forward. This 
makes it basically impossible to efficiently read with a Braille display. I 
have emailed about this a few times over the last 3-4 months with no response. 
There is also another bug that is sound-related, but I devised my own solution 
by turning VO's sounds off only within Reader.

> On Jun 5, 2023, at 6:43 AM, Joshua Hendrickson  wrote:
> 
> I have not had any problems downloading bookshare books with VDR.  I
> use voice dream reader for a lot more then just bookshare books,
> although it works great for that.
> 
>> On 6/5/23, Kimberly Gardner  wrote:
>> The short answer is yes. Not long after VDR was sold and the
>> subscription model was introduced I found I could no longer download
>> books from bookshare. Since bookshare is  only source I use with VDR
>> and I had never had trouble before with bookshare I wrote to support.
>> Like you I received no response, not even a standard your request has
>> been received. Last week I wrote again and pointed out that it was the
>> second time I was contacting them about this problem. I did get a
>> response along with a request for a screen shot which I provided. That
>> was a couple of days ago so I am waiting to see what happens next.
>> 
>> Kim
>> 
>>> On 6/4/23, Kelby Carlson  wrote:
>>> Does anybody have trouble getting responses from support for VoiceDream
>>> Reader now that it has been required? When I email to report bugs now I
>>> get
>>> no reply at all, not even that they are working on fixing the problem.
>>> 
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Re: VoiceDream Support

2023-06-05 Thread Joshua Hendrickson
I have not had any problems downloading bookshare books with VDR.  I
use voice dream reader for a lot more then just bookshare books,
although it works great for that.

On 6/5/23, Kimberly Gardner  wrote:
> The short answer is yes. Not long after VDR was sold and the
> subscription model was introduced I found I could no longer download
> books from bookshare. Since bookshare is  only source I use with VDR
> and I had never had trouble before with bookshare I wrote to support.
> Like you I received no response, not even a standard your request has
> been received. Last week I wrote again and pointed out that it was the
> second time I was contacting them about this problem. I did get a
> response along with a request for a screen shot which I provided. That
> was a couple of days ago so I am waiting to see what happens next.
>
> Kim
>
> On 6/4/23, Kelby Carlson  wrote:
>> Does anybody have trouble getting responses from support for VoiceDream
>> Reader now that it has been required? When I email to report bugs now I
>> get
>> no reply at all, not even that they are working on fixing the problem.
>>
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>>
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-- 
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Re: VoiceDream Support

2023-06-05 Thread Kimberly Gardner
The short answer is yes. Not long after VDR was sold and the
subscription model was introduced I found I could no longer download
books from bookshare. Since bookshare is  only source I use with VDR
and I had never had trouble before with bookshare I wrote to support.
Like you I received no response, not even a standard your request has
been received. Last week I wrote again and pointed out that it was the
second time I was contacting them about this problem. I did get a
response along with a request for a screen shot which I provided. That
was a couple of days ago so I am waiting to see what happens next.

Kim

On 6/4/23, Kelby Carlson  wrote:
> Does anybody have trouble getting responses from support for VoiceDream
> Reader now that it has been required? When I email to report bugs now I get
> no reply at all, not even that they are working on fixing the problem.
>
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RE: VoiceDream Support

2023-06-05 Thread Dennis Long
I have found they are like a lot of Developers  “bug fixes” This is nothing 
like Winston  who was transparent and told us what he fixed.

 

From: viphone@googlegroups.com  On Behalf Of Richard 
Turner
Sent: Monday, June 5, 2023 12:07 AM
To: viphone@googlegroups.com
Subject: Re: VoiceDream Support

 

What kind of bugs are you finding?

 

 

Richard, USA.

“What we think or what we know or what we believe is in the end of little 
consequence. The only thing of consequence is what we do” ~ John Ruskin

My web site: https://www.turner42.com

 





On Jun 4, 2023, at 8:16 PM, Kelby Carlson mailto:kelbycarl...@gmail.com> > wrote:

Does anybody have trouble getting responses from support for VoiceDream Reader 
now that it has been required? When I email to report bugs now I get no reply 
at all, not even that they are working on fixing the problem.

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Re: VoiceDream Support

2023-06-04 Thread Richard Turner
What kind of bugs are you finding?



Richard, USA.
“What we think or what we know or what we believe is in the end of little 
consequence. The only thing of consequence is what we do” ~ John Ruskin
My web site: https://www.turner42.com


> On Jun 4, 2023, at 8:16 PM, Kelby Carlson  wrote:
> 
> Does anybody have trouble getting responses from support for VoiceDream 
> Reader now that it has been required? When I email to report bugs now I get 
> no reply at all, not even that they are working on fixing the problem.
> 
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