Re: iMac fails to complete start up sequence

2014-11-23 Thread Ronni Brown
Hi Alan,

If you don’t have DiskWarrior on another Mac that you could boot from and try 
to Repair the iMac’s Hard Drive.

First:  Disconnect all devices connected to your iMac - only leave connected 
Keyboard  Mouse.

Boot to the Recovery HD: Restart the computer and after the chime press and 
hold down the COMMAND and R keys until the menu screen appears. Alternatively, 
restart the computer and after the chime press and hold down the OPTION key 
until the boot manager screen appears. Select the Recovery HD and click on the 
downward pointing arrow button.
 
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from 
the main menu. Repair the Hard Drive and Permissions as follows.
 
When the recovery menu appears select Disk Utility. After DU loads select your 
hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In 
the DU status area you will see an entry for the S.M.A.R.T. status of the hard 
drive.  If it does not say Verified then the hard drive is failing or failed. 
(SMART status is not reported on external Firewire or USB drives.) 

If the drive is Verified then select your OS X volume from the list on the 
left (sub-entry below the drive entry,) click on the First Aid tab, then click 
on the Repair Disk button. 

If DU reports any errors that have been fixed, then re-run Repair Disk until no 
errors are reported. 
If no errors are reported click on the Repair Permissions button. Wait until 
the operation completes, then quit DU and return to the main menu.
 
Reinstall Mavericks: Select Reinstall Mavericks and click on the Continue 
button.
 
Note: You will need an active Internet connection. I suggest using Ethernet if 
possible because it is three times faster than wireless.

 On 23 Nov 2014, at 3:46 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Update on issue - - -.
 
 Booted from a 4-week old SuperDuper backup (on a Firewire drive).  Held 
 Option key while powering on.  Operations are very slow and I don’t know if 
 I’m responding to the SuperDuper or iMac messages.   Got boot disk options - 
 Macintosh HD; recovery disk and SuperDuper disk.  Selected SuperDuper and 
 logged in. 
 
 Got information message: “OSX can’t repair the disk Macintosh HD … you can 
 still open or copy files … backup and repair a.s.a.p.
 
 Started Disk Utility and Verified disk Macintosh HD.  After step “check 
 catalog file” got messages in red:  Invalid key length. The volume Macintosh 
 HD could not be verified completely.  Error: this disk needs to be repaired. 
 Click Repair Disk.
 
 Did Repair Disk and got message “Error: Disk Utility can’t repair the disk - 
 - - reformat  - - - and restore files from backup.”
 
 Sounds rather serious.  I did not reformat disk.  Any advice (apart from 
 having a strong coffee - - -)?
 
 Cheers (sort of)
 Alan
 
 
 
 On 23 Nov 2014, at 1:40 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Help please!
 
 My late 2009 iMac 21.5 Intel Core 2 Duo 3.06GHz 12G RAM with OSX 10.9.5 
 Mavericks fails to complete the start-up sequence.  
 
 Mac was powered off via Apple - Shut Down.   Power-up sequence starts 
 normally: chime and grey screen, then the Apple logo and daisy wheel.  Then 
 I get a progress bar as if it is loading something (I don’t recall if this 
 is normal).  After about 5 percent progress the bar disappears, the daisy 
 wheel continues for a second or so and then the screen goes black plus 
 silence from the internal hard drive.   
 
 The only wired peripherals are two WD My Book Studio Firewire external hard 
 drives in tandem (one cable from Mac).  Tried powering up with the Firewire 
 cable plugged in (normal) and then unplugged.  No joy.
 
 I tried starting in Safe Mode but could not do so.  There was no change, but 
 possibly a slightly longer time interval between chime and daisy wheel.
 
 Other observations, but may be red herrings.  I used AirDrop to move EyeTV 
 recordings to the iMac this morning.  Came back 30 minutes later to move the 
 videos to a WD My Book Studio for iTunes.  Noticed that one of the two 
 external drives did not show in Finder.  I powered off the iMac so I could 
 access the drives, power cords, etc.  Then a few minutes later I attempted 
 to start up the iMac - - -.
 
 Regards, 
 Alan
 
-- The WA Macintosh User Group Mailing List --
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Re: Mail problems again

2014-11-23 Thread Pat
Hi, Ronni,

It’s fixed! I tried all the suggestions with no luck, so started from scratch 
with the router: discovered that it only had its own DNS number in the Network 
Wi-Fi panel. Fortunately, I had all the original data written down, so was able 
to add the necessary. Now I can gather up the piles of hair lying around and 
try to stick it back on. I can’t imagine how those numbers vanished away.

Thank you very much for your help!
Cheers,
Pat


 On 23 Nov 2014, at 14:39, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Comments below.
 On 23 Nov 2014, at 1:43 pm, Pat Scott clamsh...@iinet.net.au wrote:
 
 Hi, Ronni,
 
 The only entry on the Proxy panel is at the bottom where it says: Bypass 
 proxy settings for these Hosts  Domains: *.local, 169.254/16
 
 Should this be removed?
 
 NO... As long as nothing is selected (ticked) in the boxes above *.local, 
 169.254/16
 
 Connection Doctor has indicated Mail can connect to the Internet as it shows 
 green in Connection Status.
 But shows Red dots in the Account Status column.
 So you need to Check your Incoming IMAP or POP and Outgoing SMTP email 
 account settings are correct as per your ISPs Mail Settings.
 
 Check you don't have any third party firewall software, such as Little Snitch 
 blocking the necessary ports.
 
 I presume you have already tried Quitting Mail and Restarting your Mac and 
 then opening Mail again? 
 
 Power Cycle your Network Modem  Router  Mac
 Power all Off - Then first Power ON the Modem - then the Router - then your 
 Mac.
 
 Cheers,
 Ronni
 
 
 Thanks,
 Pat
 
 
 
 On 23 Nov 2014, at 11:58, Ronda Brown ro...@mac.com wrote:
 
 Hi Pat,
 
 Just quickly - Check to don't have any Proxy Server in System Preferences  
 Network Wi-Fi  'Advanced'   Proxies 
 Nothing selected under Proxies
 
 Sent from Ronni's iPad4
 
 
 On 23 Nov 2014, at 11:12 am, Pat Scott clamsh...@iinet.net.au wrote:
 
 For no apparent reason, suddenly Mail on my Mac is not connecting to the 
 wifi. I can't send or receive anything. This letter is being written on 
 the iPad.
 
 The wifi is working properly: the iPad and my husband's laptop have no 
 difficulty with it. There are apps on the iPad that interact with the Mac 
 by wifi and they function normally. So it must be something within Mail.
 
 In Mail, the 3 POP email accounts are shown as off-line, with exclamation 
 marks, and they cannot be put back on-line. In the Mailbox menu, I can 
 toggle back and forth between the on and off setting, but nothing happens. 
 None of the account settings have changed.
 
 Mail Connection Doctor says Mail is able to connect to the Internet and 
 Connection Status is green, the 3 email accounts all have red status, and 
 I should check account data. I glanced at the Logs. The most recent 
 SocketStreamEvents Log says ERROR: Connecting failed for socket: 
 0x618000b75e0: Error: Domain=NSPOSIXError Domain Code=60 The operation 
 couldn't be completed. Operation timed out. Also Unscheduled streams 
 from run loop waiting for open -- socket:  and much more. Unfortunately, 
 I don't know what it means.
 
 Mac Pro 2013
 running OS 10.10
 
 Help, please?
 Pat
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: iMac fails to complete start up sequence

2014-11-23 Thread Alan Smith
Hi Ronni

No joy I’m afraid.

Also no chime at startup this time - just a litle squeak.  But loaded Boot 
Manager OK.

Using Recovery HD, SMART was shown as “verified”.  Ran DU Repair Disk twice but 
had same error message each time “Disk Utility can’t repair the disk - - 
reformat”.  No errors noted as fixed.   Verify and Repair Permissions remained 
greyed out.

I have Disk Warrior 4.3 on a CD - some years old now.   The only CD drive is on 
the faulty Mac!

Cheers
Alan


On 23 Nov 2014, at 4:17 pm, Ronni Brown ro...@mac.com wrote:

 Hi Alan,
 
 If you don’t have DiskWarrior on another Mac that you could boot from and try 
 to Repair the iMac’s Hard Drive.
 
 First:  Disconnect all devices connected to your iMac - only leave connected 
 Keyboard  Mouse.
 
 Boot to the Recovery HD: Restart the computer and after the chime press and 
 hold down the COMMAND and R keys until the menu screen appears. 
 Alternatively, restart the computer and after the chime press and hold down 
 the OPTION key until the boot manager screen appears. Select the Recovery HD 
 and click on the downward pointing arrow button.
  
 Repair the Hard Drive and Permissions: Upon startup select Disk Utility from 
 the main menu. Repair the Hard Drive and Permissions as follows.
  
 When the recovery menu appears select Disk Utility. After DU loads select 
 your hard drive entry (mfgr.'s ID and drive size) from the the left side 
 list.  In the DU status area you will see an entry for the S.M.A.R.T. status 
 of the hard drive.  If it does not say Verified then the hard drive is 
 failing or failed. (SMART status is not reported on external Firewire or USB 
 drives.) 
 
 If the drive is Verified then select your OS X volume from the list on the 
 left (sub-entry below the drive entry,) click on the First Aid tab, then 
 click on the Repair Disk button. 
 
 If DU reports any errors that have been fixed, then re-run Repair Disk until 
 no errors are reported. 
 If no errors are reported click on the Repair Permissions button. Wait until 
 the operation completes, then quit DU and return to the main menu.
  
 Reinstall Mavericks: Select Reinstall Mavericks and click on the Continue 
 button.
  
 Note: You will need an active Internet connection. I suggest using Ethernet 
 if possible because it is three times faster than wireless.
 
 On 23 Nov 2014, at 3:46 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Update on issue - - -.
 
 Booted from a 4-week old SuperDuper backup (on a Firewire drive).  Held 
 Option key while powering on.  Operations are very slow and I don’t know if 
 I’m responding to the SuperDuper or iMac messages.   Got boot disk options - 
 Macintosh HD; recovery disk and SuperDuper disk.  Selected SuperDuper and 
 logged in. 
 
 Got information message: “OSX can’t repair the disk Macintosh HD … you can 
 still open or copy files … backup and repair a.s.a.p.
 
 Started Disk Utility and Verified disk Macintosh HD.  After step “check 
 catalog file” got messages in red:  Invalid key length. The volume Macintosh 
 HD could not be verified completely.  Error: this disk needs to be repaired. 
 Click Repair Disk.
 
 Did Repair Disk and got message “Error: Disk Utility can’t repair the disk - 
 - - reformat  - - - and restore files from backup.”
 
 Sounds rather serious.  I did not reformat disk.  Any advice (apart from 
 having a strong coffee - - -)?
 
 Cheers (sort of)
 Alan
 
 
 
 On 23 Nov 2014, at 1:40 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Help please!
 
 My late 2009 iMac 21.5 Intel Core 2 Duo 3.06GHz 12G RAM with OSX 10.9.5 
 Mavericks fails to complete the start-up sequence.  
 
 Mac was powered off via Apple - Shut Down.   Power-up sequence starts 
 normally: chime and grey screen, then the Apple logo and daisy wheel.  Then 
 I get a progress bar as if it is loading something (I don’t recall if this 
 is normal).  After about 5 percent progress the bar disappears, the daisy 
 wheel continues for a second or so and then the screen goes black plus 
 silence from the internal hard drive.   
 
 The only wired peripherals are two WD My Book Studio Firewire external hard 
 drives in tandem (one cable from Mac).  Tried powering up with the Firewire 
 cable plugged in (normal) and then unplugged.  No joy.
 
 I tried starting in Safe Mode but could not do so.  There was no change, 
 but possibly a slightly longer time interval between chime and daisy wheel.
 
 Other observations, but may be red herrings.  I used AirDrop to move EyeTV 
 recordings to the iMac this morning.  Came back 30 minutes later to move 
 the videos to a WD My Book Studio for iTunes.  Noticed that one of the two 
 external drives did not show in Finder.  I powered off the iMac so I could 
 access the drives, power cords, etc.  Then a few minutes later I attempted 
 to start up the iMac - - -.
 
 Regards, 
 Alan
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - 

Re: iMac fails to complete start up sequence

2014-11-23 Thread Ronni Brown
Hi Alan,

Might be time to call in your Apple Consultant / Technician as the Hard Drive 
might be failing and need replacing.

You mentioned some time ago both your iMacs 2009  2012 are running OS X 10.9 
Mavericks

As your newer iMac 2012 has Thunderbolt connection - your older 2009 has FW800 
connection

Do you have Disk Warrior v4.4 installed in Utilities on the 2012 iMac? If you 
have v4.3 installed in Utilities you can use the free updater  
http://www.alsoft.com/DiskWarrior/diskwarriorupdate.htmlfor existing owners 
of DiskWarrior 4 versions 4.0-4.3 to download version 4.4 (you need your serial 
number)

You could then use Target Disk Mode by connecting both iMacs via Thunderbolt to 
Firewire Adaptor cable.
First: Have both iMacs connected to Power  Disconnect anything connected to 
your iMacs other than Keyboard  Mouse

Target Disk Mode:

Shutdown target 2009 iMac - Your 2012 ‘host’ iMac can be running.

1. Connect two iMacs with a Thunderbolt to FireWire cable where the 2012 iMac 
is the “host” and the 2009 iMac is a “target”. 

2. The host 2012 iMac should be running an OS X in which DiskWarrior 4.4 runs. 

In this scenario, the target 2009 iMac is the Mac whose disk you are trying to 
fix/rebuild. 
3. Start the 2009 iMac and immediately Press  Hold the “ T “ key down until 
the Firewire icon appears

4. The target Mac’s drive will appear as a usable drive on the host Mac.

5. Run DiskWarrior from the host Mac and rebuild the target Mac’s disk. 

Cheers,
Ronni


 On 23 Nov 2014, at 6:30 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 No joy I’m afraid.
 
 Also no chime at startup this time - just a litle squeak.  But loaded Boot 
 Manager OK.
 
 Using Recovery HD, SMART was shown as “verified”.  Ran DU Repair Disk twice 
 but had same error message each time “Disk Utility can’t repair the disk - - 
 reformat”.  No errors noted as fixed.   Verify and Repair Permissions 
 remained greyed out.
 
 I have Disk Warrior 4.3 on a CD - some years old now.   The only CD drive is 
 on the faulty Mac!
 
 Cheers
 Alan
 
 
 On 23 Nov 2014, at 4:17 pm, Ronni Brown ro...@mac.com 
 mailto:ro...@mac.com wrote:
 
 Hi Alan,
 
 If you don’t have DiskWarrior on another Mac that you could boot from and 
 try to Repair the iMac’s Hard Drive.
 
 First:  Disconnect all devices connected to your iMac - only leave connected 
 Keyboard  Mouse.
 
 Boot to the Recovery HD: Restart the computer and after the chime press and 
 hold down the COMMAND and R keys until the menu screen appears. 
 Alternatively, restart the computer and after the chime press and hold down 
 the OPTION key until the boot manager screen appears. Select the Recovery HD 
 and click on the downward pointing arrow button.
  
 Repair the Hard Drive and Permissions: Upon startup select Disk Utility from 
 the main menu. Repair the Hard Drive and Permissions as follows.
  
 When the recovery menu appears select Disk Utility. After DU loads select 
 your hard drive entry (mfgr.'s ID and drive size) from the the left side 
 list.  In the DU status area you will see an entry for the S.M.A.R.T. status 
 of the hard drive.  If it does not say Verified then the hard drive is 
 failing or failed. (SMART status is not reported on external Firewire or USB 
 drives.) 
 
 If the drive is Verified then select your OS X volume from the list on the 
 left (sub-entry below the drive entry,) click on the First Aid tab, then 
 click on the Repair Disk button. 
 
 If DU reports any errors that have been fixed, then re-run Repair Disk until 
 no errors are reported. 
 If no errors are reported click on the Repair Permissions button. Wait until 
 the operation completes, then quit DU and return to the main menu.
  
 Reinstall Mavericks: Select Reinstall Mavericks and click on the Continue 
 button.
  
 Note: You will need an active Internet connection. I suggest using Ethernet 
 if possible because it is three times faster than wireless.
 
 On 23 Nov 2014, at 3:46 pm, Alan Smith sma...@iinet.net.au 
 mailto:sma...@iinet.net.au wrote:
 
 Update on issue - - -.
 
 Booted from a 4-week old SuperDuper backup (on a Firewire drive).  Held 
 Option key while powering on.  Operations are very slow and I don’t know if 
 I’m responding to the SuperDuper or iMac messages.   Got boot disk options 
 - Macintosh HD; recovery disk and SuperDuper disk.  Selected SuperDuper and 
 logged in. 
 
 Got information message: “OSX can’t repair the disk Macintosh HD … you can 
 still open or copy files … backup and repair a.s.a.p.
 
 Started Disk Utility and Verified disk Macintosh HD.  After step “check 
 catalog file” got messages in red:  Invalid key length. The volume 
 Macintosh HD could not be verified completely.  Error: this disk needs to 
 be repaired. Click Repair Disk.
 
 Did Repair Disk and got message “Error: Disk Utility can’t repair the disk 
 - - - reformat  - - - and restore files from backup.”
 
 Sounds rather serious.  I did not reformat disk.  Any advice (apart from 
 having 

Re: iMac fails to complete start up sequence

2014-11-23 Thread Alan Smith
Hi Ronni

I had just checked to see if Disk Warrior was installed on the 2009 iMac 
SuperDuper backup.  It is!  But I think it would be safer to leave any action 
until tomorrow.To extend your suggestion, I could copy the app to the 2012 
iMac and download (?) version 4.4.  Or even use the 2009 backup as the 2012 
Startup disk.   A too-simple view of things?

You seem to suggest that Disk Warrior may succeed where Apple Disk Repair 
failed.   It was the high regard held for DW that caused me to buy it in the 
first place, but I never had occasion to use it; then it slipped from memory.  
I would like a fair diagnosis before I call in the Consulting Wizard: the 2009 
iMac has no ethernet due to lightning damage 2 years ago, so it may be time for 
a beautiful machine to go to a retirement home - or the street verge.

Cheers
Alan

On 23 Nov 2014, at 9:25 pm, Ronni Brown ro...@mac.com wrote:

 Hi Alan,
 
 Might be time to call in your Apple Consultant / Technician as the Hard Drive 
 might be failing and need replacing.
 
 You mentioned some time ago both your iMacs 2009  2012 are running OS X 10.9 
 Mavericks
 
 As your newer iMac 2012 has Thunderbolt connection - your older 2009 has 
 FW800 connection
 
 Do you have Disk Warrior v4.4 installed in Utilities on the 2012 iMac? If you 
 have v4.3 installed in Utilities you can use the free updater for existing 
 owners of DiskWarrior 4 versions 4.0-4.3 to download version 4.4 (you need 
 your serial number)
 
 You could then use Target Disk Mode by connecting both iMacs via Thunderbolt 
 to Firewire Adaptor cable.
 First: Have both iMacs connected to Power  Disconnect anything connected to 
 your iMacs other than Keyboard  Mouse
 
 Target Disk Mode:
 
 Shutdown target 2009 iMac - Your 2012 ‘host’ iMac can be running.
 
 1. Connect two iMacs with a Thunderbolt to FireWire cable where the 2012 iMac 
 is the “host” and the 2009 iMac is a “target”. 
 
 2. The host 2012 iMac should be running an OS X in which DiskWarrior 4.4 
 runs. 
 
 In this scenario, the target 2009 iMac is the Mac whose disk you are trying 
 to fix/rebuild. 
 3. Start the 2009 iMac and immediately Press  Hold the “ T “ key down until 
 the Firewire icon appears
 
 4. The target Mac’s drive will appear as a usable drive on the host Mac.
 
 5. Run DiskWarrior from the host Mac and rebuild the target Mac’s disk. 
 
 Cheers,
 Ronni
 
 
 On 23 Nov 2014, at 6:30 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 No joy I’m afraid.
 
 Also no chime at startup this time - just a litle squeak.  But loaded Boot 
 Manager OK.
 
 Using Recovery HD, SMART was shown as “verified”.  Ran DU Repair Disk twice 
 but had same error message each time “Disk Utility can’t repair the disk - - 
 reformat”.  No errors noted as fixed.   Verify and Repair Permissions 
 remained greyed out.
 
 I have Disk Warrior 4.3 on a CD - some years old now.   The only CD drive is 
 on the faulty Mac!
 
 Cheers
 Alan
 
 
 On 23 Nov 2014, at 4:17 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi Alan,
 
 If you don’t have DiskWarrior on another Mac that you could boot from and 
 try to Repair the iMac’s Hard Drive.
 
 First:  Disconnect all devices connected to your iMac - only leave 
 connected Keyboard  Mouse.
 
 Boot to the Recovery HD: Restart the computer and after the chime press and 
 hold down the COMMAND and R keys until the menu screen appears. 
 Alternatively, restart the computer and after the chime press and hold down 
 the OPTION key until the boot manager screen appears. Select the Recovery 
 HD and click on the downward pointing arrow button.
  
 Repair the Hard Drive and Permissions: Upon startup select Disk Utility 
 from the main menu. Repair the Hard Drive and Permissions as follows.
  
 When the recovery menu appears select Disk Utility. After DU loads select 
 your hard drive entry (mfgr.'s ID and drive size) from the the left side 
 list.  In the DU status area you will see an entry for the S.M.A.R.T. 
 status of the hard drive.  If it does not say Verified then the hard 
 drive is failing or failed. (SMART status is not reported on external 
 Firewire or USB drives.) 
 
 If the drive is Verified then select your OS X volume from the list on 
 the left (sub-entry below the drive entry,) click on the First Aid tab, 
 then click on the Repair Disk button. 
 
 If DU reports any errors that have been fixed, then re-run Repair Disk 
 until no errors are reported. 
 If no errors are reported click on the Repair Permissions button. Wait 
 until the operation completes, then quit DU and return to the main menu.
  
 Reinstall Mavericks: Select Reinstall Mavericks and click on the Continue 
 button.
  
 Note: You will need an active Internet connection. I suggest using Ethernet 
 if possible because it is three times faster than wireless.
 
 On 23 Nov 2014, at 3:46 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Update on issue - - -.
 
 Booted from a 4-week old SuperDuper backup (on a Firewire drive).  Held 
 Option key 

Re: iMac fails to complete start up sequence

2014-11-23 Thread Ronda Brown
Hi Alan,

  To extend your suggestion, I could copy the app to the 2012 iMac and 
 download (?) version 4.4.  

Yes.

 Or even use the 2009 backup as the 2012 Startup disk.   A too-simple view of 
 things?

Follow my previous instructions below - Use the 2012 iMac to run DW - TDM 2009 

 You seem to suggest that Disk Warrior may succeed where Apple Disk Repair 
 failed

Disk Warrior can often repair a Hard Drive that Disk Utility can not repair.

Cheers,
Ronni


 On 23 Nov 2014, at 10:33 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 I had just checked to see if Disk Warrior was installed on the 2009 iMac 
 SuperDuper backup.  It is!  But I think it would be safer to leave any action 
 until tomorrow.To extend your suggestion, I could copy the app to the 
 2012 iMac and download (?) version 4.4.  

 Or even use the 2009 backup as the 2012 Startup disk.   A too-simple view of 
 things?
 
 You seem to suggest that Disk Warrior may succeed where Apple Disk Repair 
 failed.   It was the high regard held for DW that caused me to buy it in the 
 first place, but I never had occasion to use it; then it slipped from memory. 
  I would like a fair diagnosis before I call in the Consulting Wizard: the 
 2009 iMac has no ethernet due to lightning damage 2 years ago, so it may be 
 time for a beautiful machine to go to a retirement home - or the street verge.
 
 Cheers
 Alan
 
 On 23 Nov 2014, at 9:25 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi Alan,
 
 Might be time to call in your Apple Consultant / Technician as the Hard 
 Drive might be failing and need replacing.
 
 You mentioned some time ago both your iMacs 2009  2012 are running OS X 
 10.9 Mavericks
 
 As your newer iMac 2012 has Thunderbolt connection - your older 2009 has 
 FW800 connection
 
 Do you have Disk Warrior v4.4 installed in Utilities on the 2012 iMac? If 
 you have v4.3 installed in Utilities you can use the free updater for 
 existing owners of DiskWarrior 4 versions 4.0-4.3 to download version 4.4 
 (you need your serial number)
 
 You could then use Target Disk Mode by connecting both iMacs via Thunderbolt 
 to Firewire Adaptor cable.
 First: Have both iMacs connected to Power  Disconnect anything connected to 
 your iMacs other than Keyboard  Mouse
 
 Target Disk Mode:
 
 Shutdown target 2009 iMac - Your 2012 ‘host’ iMac can be running.
 
 1. Connect two iMacs with a Thunderbolt to FireWire cable where the 2012 
 iMac is the “host” and the 2009 iMac is a “target”. 
 
 2. The host 2012 iMac should be running an OS X in which DiskWarrior 4.4 
 runs. 
 
 In this scenario, the target 2009 iMac is the Mac whose disk you are trying 
 to fix/rebuild. 
 3. Start the 2009 iMac and immediately Press  Hold the “ T “ key down until 
 the Firewire icon appears
 
 4. The target Mac’s drive will appear as a usable drive on the host Mac.
 
 5. Run DiskWarrior from the host Mac and rebuild the target Mac’s disk. 
 
 Cheers,
 Ronni
 
 
 On 23 Nov 2014, at 6:30 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 No joy I’m afraid.
 
 Also no chime at startup this time - just a litle squeak.  But loaded Boot 
 Manager OK.
 
 Using Recovery HD, SMART was shown as “verified”.  Ran DU Repair Disk twice 
 but had same error message each time “Disk Utility can’t repair the disk - 
 - reformat”.  No errors noted as fixed.   Verify and Repair Permissions 
 remained greyed out.
 
 I have Disk Warrior 4.3 on a CD - some years old now.   The only CD drive 
 is on the faulty Mac!
 
 Cheers
 Alan
 
 
 On 23 Nov 2014, at 4:17 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi Alan,
 
 If you don’t have DiskWarrior on another Mac that you could boot from and 
 try to Repair the iMac’s Hard Drive.
 
 First:  Disconnect all devices connected to your iMac - only leave 
 connected Keyboard  Mouse.
 
 Boot to the Recovery HD: Restart the computer and after the chime press 
 and hold down the COMMAND and R keys until the menu screen appears. 
 Alternatively, restart the computer and after the chime press and hold 
 down the OPTION key until the boot manager screen appears. Select the 
 Recovery HD and click on the downward pointing arrow button.
  
 Repair the Hard Drive and Permissions: Upon startup select Disk Utility 
 from the main menu. Repair the Hard Drive and Permissions as follows.
  
 When the recovery menu appears select Disk Utility. After DU loads select 
 your hard drive entry (mfgr.'s ID and drive size) from the the left side 
 list.  In the DU status area you will see an entry for the S.M.A.R.T. 
 status of the hard drive.  If it does not say Verified then the hard 
 drive is failing or failed. (SMART status is not reported on external 
 Firewire or USB drives.) 
 
 If the drive is Verified then select your OS X volume from the list on 
 the left (sub-entry below the drive entry,) click on the First Aid tab, 
 then click on the Repair Disk button. 
 
 If DU reports any errors that have been fixed, then re-run Repair Disk 
 until no errors are reported. 
 

Re: WiFi Home Network with Ethernet.

2014-11-23 Thread Peter Hinchliffe

 On 21 Nov 2014, at 7:33 pm, Alan Smith sma...@iinet.net.au wrote:
 
 My home network has been wholly WiFi for nearly two years.  Works well 
 enough, but I’m looking for improvement.  Network consists of 2 iMacs, iPad, 
 iPhone and Apple TV to a Time Capsule base (and to an iiNet Bob Lite NBN FTTH 
 modem).  (Phone not used much on network.)   I seem to get noticeable 
 wait-time on Apple TV and AirDrop due to Time Machine backups.
 
 I just plugged in a Cat6 Ethernet patch cable from one iMac to the Time 
 Capsule.   All seems to work OK.   Apple - System Preferences - Networks show 
 both WiFi and Ethernet are now connected.   Are there any settings or 
 preferences that need to be changed?  Can the iMac be forced to use the 
 Ethernet connection for Time Machine backups to “free-up” the WiFi?  Or is 
 this not relevant?
 

This simplest and most obvious approach is simply to turn WiFi off on your 
iMac. This has to force it to use ethernet. If for some reason you find it 
necessary to have both WiFi and Ethernet running at the same time, go to Apple 
Menu  System Preferences  Network. Click on the little Gear icon at the 
bottom of the Services list at he left of the window. Choose Set Service 
Order... from the menu and move ethernet to the top of the list, if it's not 
there already. Click OK and close Network Preferences. It's not possible to 
specify any particular network protocol, at the user level anyway, for any 
particular activity. Your Mac will simply use the first one it finds. If, for 
some reason, it can't use the ethernet connection (cable unplugged, for 
example) it will default to the next available, ie, WiFi. By making sure that 
ethernet is at the top of the list as described above, you are doing all you 
can to force the issue.

BTW - it's advisable whenever possible to have at least one computer hardwired 
to your Time Capsule, since WiFi is not 100% reliable for a variety of reasons. 
You've obviously had a good run until now, but you are now enjoying the optimal 
configuration. 

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
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Re: WiFi Home Network with Ethernet.

2014-11-23 Thread Alan Smith
Thanks Peter

Connecting the ethernet cable had automatically set ethernet to the top of the 
list.  I hadn’t looked at the gear icon to realize it also set the “service 
order” parameter.  

I think I had both ethernet and WiFi working in the past when I had a Belkin 
modem/router with lower WiFi specs.  (Perhaps 2.4GHz only?)

Cheers
Alan

On 24 Nov 2014, at 7:55 am, Peter Hinchliffe hinch...@multiline.com.au wrote:

 
 On 21 Nov 2014, at 7:33 pm, Alan Smith sma...@iinet.net.au wrote:
 
 My home network has been wholly WiFi for nearly two years.  Works well 
 enough, but I’m looking for improvement.  Network consists of 2 iMacs, iPad, 
 iPhone and Apple TV to a Time Capsule base (and to an iiNet Bob Lite NBN 
 FTTH modem).  (Phone not used much on network.)   I seem to get noticeable 
 wait-time on Apple TV and AirDrop due to Time Machine backups.
 
 I just plugged in a Cat6 Ethernet patch cable from one iMac to the Time 
 Capsule.   All seems to work OK.   Apple - System Preferences - Networks 
 show both WiFi and Ethernet are now connected.   Are there any settings or 
 preferences that need to be changed?  Can the iMac be forced to use the 
 Ethernet connection for Time Machine backups to “free-up” the WiFi?  Or is 
 this not relevant?
 
 
 This simplest and most obvious approach is simply to turn WiFi off on your 
 iMac. This has to force it to use ethernet. If for some reason you find it 
 necessary to have both WiFi and Ethernet running at the same time, go to 
 Apple Menu  System Preferences  Network. Click on the little Gear icon at 
 the bottom of the Services list at he left of the window. Choose Set Service 
 Order... from the menu and move ethernet to the top of the list, if it's not 
 there already. Click OK and close Network Preferences. It's not possible to 
 specify any particular network protocol, at the user level anyway, for any 
 particular activity. Your Mac will simply use the first one it finds. If, for 
 some reason, it can't use the ethernet connection (cable unplugged, for 
 example) it will default to the next available, ie, WiFi. By making sure that 
 ethernet is at the top of the list as described above, you are doing all you 
 can to force the issue.
 
 BTW - it's advisable whenever possible to have at least one computer 
 hardwired to your Time Capsule, since WiFi is not 100% reliable for a variety 
 of reasons. You've obviously had a good run until now, but you are now 
 enjoying the optimal configuration. 
 
 Peter HinchliffeApwin Computer Services
 FileMaker Pro Solutions Developer
 Perth, Western Australia
 Phone (618) 9332 6482Mob 0403 046 948
 
 Mac because I prefer it -- Windows because I have to.
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

-- The WA Macintosh User Group Mailing List --
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Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug


Re: Walt Mossberg on the Return of the Mac

2014-11-23 Thread Ronda Brown

 On 24 Nov 2014, at 7:37 am, Peter Hinchliffe hinch...@multiline.com.au 
 wrote:
 
 
 On 21 Nov 2014, at 11:27 am, Ronda Brown ro...@mac.com wrote:
 
 
 On 21 Nov 2014, at 8:57 am, Michael Hawkins 
 michael.hawk...@mjhawkins.com.au wrote:
 
 Another point of difference is that Apple also targets Windows users. My 
 wife, for example, has a Toshiba laptop, iPod, iPad and iPhone and is now 
 thoroughly disillusioned because of the effect on connectivity following on 
 from the release of iOS 8.
 
 Wow. Just wow. How difficult it is to debate opinions and suspicions. I for 
 one am not wasting any more time with this stuff.

I agree Peter! 
I don't mind healthy debate based on facts and knowledge of the subject but 
not innuendos and preconceived opinions.

Cheers,
Ronni

 
 Peter HinchliffeApwin Computer Services
 FileMaker Pro Solutions Developer
 Perth, Western Australia
 Phone (618) 9332 6482Mob 0403 046 948
 
 Mac because I prefer it -- Windows because I have to.
 
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Disk Warrior Update Problems

2014-11-23 Thread Alan Smith
Any Disk Warrior users in Wamug?

I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in Utilities. 
 The internal HD on my 2009 iMac is faulty.   I intended to do a disk repair 
with Disk Warrior using Firewire and Target Mode.  Both Macs have Mavericks 
10.9.5 installed.I downloaded the update for DW ver 4.4 but cannot install 
it. 

I attempted to use DW 4.3 but received the message “Directory cannot be 
rebuilt.  Disk is a newer version than Disk Warrior”.  Not unexpected, so back 
to trying to get 4.4 working.

The general message on opening the .dmg file states: To install update need -
 (1) original DW disk
 (2) admin privileges
 (3) 3.5 GB disk space
 (4) a blank CD-R or DVD-R.

I opted to “continue” and the install process got to accepting licence 
agreement then the message “No recordable devices were found.  You may connect 
one via Firewire or USB and press Rescan, or quit.

I inserted a 16GB thumb drive but no change to the messages.  I reformatted 
thumb drive to Mac OS extended (journaled) and with GUID partition table.  
Still no progress.  Tried again with DW 4.3 copied to the USB drive.  Still no 
progress.  Bought a new 1TB USB 3 hard drive and formatted it as above.  Still 
no progress.

Found that information on the Alsoft (DW) website is confusing and the FAQs are 
Dorothy Dixers.

The Update page includes the following information:
Uses your original 4.0-4.3 disc to create a new startup disc containing 
DiskWarrior 4 version 4.4. The new disc will only start up the same Mac models 
as the original disc.”   The last sentence is alarming.  Does it mean Mac OS 
version? 

Any advice on how to install the update?

Regards, 
Alan

Alan Smith
  Late 2012 iMac 27 Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.9.5 
Mavericks
  Late 2009 iMac 21.5 Intel Core 2 Duo 3.06GHz 12G RAM - OSX 10.9.5 Mavericks









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Re: Walt Mossberg on the Return of the Mac

2014-11-23 Thread Michael Hawkins
My use of the word targets was in response to Peter's comment which was as 
regards Apple's software and hardware supplied to Apple users. I merely made 
the point that Apple supplies software for use on Windows equipment.

Thus comments below arise out of use of extracts from my email out of context.

Michael.


 On 24 Nov 2014, at 10:00 am, Ronda Brown ro...@mac.com wrote:
 
 
 On 24 Nov 2014, at 7:37 am, Peter Hinchliffe hinch...@multiline.com.au 
 wrote:
 
 
 On 21 Nov 2014, at 11:27 am, Ronda Brown ro...@mac.com wrote:
 
 
 On 21 Nov 2014, at 8:57 am, Michael Hawkins 
 michael.hawk...@mjhawkins.com.au wrote:
 
 Another point of difference is that Apple also targets Windows users. My 
 wife, for example, has a Toshiba laptop, iPod, iPad and iPhone and is now 
 thoroughly disillusioned because of the effect on connectivity following 
 on from the release of iOS 8.
 
 Wow. Just wow. How difficult it is to debate opinions and suspicions. I 
 for one am not wasting any more time with this stuff.
 
 I agree Peter! 
 I don't mind healthy debate based on facts and knowledge of the subject 
 but not innuendos and preconceived opinions.
 
 Cheers,
 Ronni
 
 
 Peter HinchliffeApwin Computer Services
 FileMaker Pro Solutions Developer
 Perth, Western Australia
 Phone (618) 9332 6482Mob 0403 046 948
 
 Mac because I prefer it -- Windows because I have to.
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Disk Warrior Update Problems

2014-11-23 Thread Ronni Brown
Installing the DiskWarrior you received via download purchase:

Hi Alan,

Did you drag the DW 4.3 Application from Utilities into the Trash and empty the 
trash  restart your Mac before trying to install v.4.4?

Installing the DiskWarrior you received via download purchase:

1) Open the 'DiskWarrior.dmg' file you received via download. This will cause 
the disk image named 'DiskWarrior' to appear on your desktop.

2)  Drag to the trash any existing copy of DiskWarrior you have installed. You 
may need to restart in order to empty the trash.

3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) 
found in the upper left corner of the disk image window and drag it to your 
hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder 
within the Applications folder.

4) To run DiskWarrior from your hard disk, simply double-click the DiskWarrior 
icon. 
In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or later.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage


 On 24 Nov 2014, at 12:04 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Any Disk Warrior users in Wamug?
 
 I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in 
 Utilities.  The internal HD on my 2009 iMac is faulty.   I intended to do a 
 disk repair with Disk Warrior using Firewire and Target Mode.  Both Macs have 
 Mavericks 10.9.5 installed.I downloaded the update for DW ver 4.4 but 
 cannot install it. 
 
 I attempted to use DW 4.3 but received the message “Directory cannot be 
 rebuilt.  Disk is a newer version than Disk Warrior”.  Not unexpected, so 
 back to trying to get 4.4 working.
 
 The general message on opening the .dmg file states: To install update need -
 (1) original DW disk
 (2) admin privileges
 (3) 3.5 GB disk space
 (4) a blank CD-R or DVD-R.
 
 I opted to “continue” and the install process got to accepting licence 
 agreement then the message “No recordable devices were found.  You may 
 connect one via Firewire or USB and press Rescan, or quit.
 
 I inserted a 16GB thumb drive but no change to the messages.  I reformatted 
 thumb drive to Mac OS extended (journaled) and with GUID partition table.  
 Still no progress.  Tried again with DW 4.3 copied to the USB drive.  Still 
 no progress.  Bought a new 1TB USB 3 hard drive and formatted it as above.  
 Still no progress.
 
 Found that information on the Alsoft (DW) website is confusing and the FAQs 
 are Dorothy Dixers.
 
 The Update page includes the following information:
 Uses your original 4.0-4.3 disc to create a new startup disc containing 
 DiskWarrior 4 version 4.4. The new disc will only start up the same Mac 
 models as the original disc.”   The last sentence is alarming.  Does it mean 
 Mac OS version? 
 
 Any advice on how to install the update?
 
 Regards, 
 Alan
 
 Alan Smith
  Late 2012 iMac 27 Intel Quad Core i5  Fusion 3.2GHz 8G RAM - OSX 10.9.5 
 Mavericks
  Late 2009 iMac 21.5 Intel Core 2 Duo 3.06GHz 12G RAM - OSX 10.9.5 Mavericks
 
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Disk Warrior Update Problems

2014-11-23 Thread Alan Smith
Hi Ronni

Your instructions are for Installing the DiskWarrior received via download 
purchase.  They do not seem to apply to me.  But I did follow the steps re 
trashing and restarting, with no benefit.

Alsoft sell a new DiskWarrior for $100 or an “Upgrade” for $50.  I understand 
the software can be downloaded and with a CD/DVD mailed out with a 3-4 weeks 
wait.  I did not purchase either of these marketing variants.

Alsoft also provide a free Update with no hard CD provided.  Serial number of 
the original version must be (and was) provided.  A 2.5MB .dmg file was 
downloaded to my “downloads” folder.   I assumed the Update version is just the 
same as the Upgrade, but without a hard copy.

I think Alsoft are playing games with semantics.  “Update” must refer to DW 
software, NOT to a different Apple OS.

The fine print in the Read Me file may explain it:

The DiskWarrior 4.4 Disc Update

Please Read This First

This free updater application allows you to create a new startup disk (CD/DVD) 
with the latest version of DiskWarrior using your original (factory) 
DiskWarrior 4.0 to 4.3 disc. You can use your updated disc just as you used 
your original disc to start up your Mac.

Please note that your new DiskWarrior disc will contain the latest version of 
DiskWarrior, but will still contain the same version of Mac OS X as your 
original DiskWarrior disc. Alsoft cannot update the version of Mac OS X on your 
disc with this updater application. This means that the disc created by this 
updater will not be able to start up any Macs that your original DiskWarrior 
disc is unable to start up. If you have purchased a new Mac that requires a 
later version of Mac OS X than the copy of Mac OS X on your original 
DiskWarrior disc, you'll need to purchase an update disc from Alsoft.

What if I have a new Macintosh that my current DiskWarrior 4 disc will not 
start?

You should order a new DiskWarrior disc containing a later version of Mac OS X. 
You can contact our Customer Service department by calling 1-800-257-6381 or 
281-353-4090.

In any case, I think the Update has failed - at least it should have  updated 
the DW software for the old Snow Leopard utility.

Cheers
Alan
 
On 24 Nov 2014, at 12:50 pm, Ronni Brown ro...@mac.com wrote:

 Installing the DiskWarrior you received via download purchase:
 
 Hi Alan,
 
 Did you drag the DW 4.3 Application from Utilities into the Trash and empty 
 the trash  restart your Mac before trying to install v.4.4?
 
 Installing the DiskWarrior you received via download purchase:
 
 1) Open the 'DiskWarrior.dmg' file you received via download. This will cause 
 the disk image named 'DiskWarrior' to appear on your desktop.
 
 2)  Drag to the trash any existing copy of DiskWarrior you have installed. 
 You may need to restart in order to empty the trash.
 
 3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) 
 found in the upper left corner of the disk image window and drag it to your 
 hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder 
 within the Applications folder.
 
 4) To run DiskWarrior from your hard disk, simply double-click the 
 DiskWarrior icon. 
 In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or 
 later.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 24 Nov 2014, at 12:04 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Any Disk Warrior users in Wamug?
 
 I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in 
 Utilities.  The internal HD on my 2009 iMac is faulty.   I intended to do a 
 disk repair with Disk Warrior using Firewire and Target Mode.  Both Macs 
 have Mavericks 10.9.5 installed.I downloaded the update for DW ver 4.4 
 but cannot install it. 
 
 I attempted to use DW 4.3 but received the message “Directory cannot be 
 rebuilt.  Disk is a newer version than Disk Warrior”.  Not unexpected, so 
 back to trying to get 4.4 working.
 
 The general message on opening the .dmg file states: To install update need -
 (1) original DW disk
 (2) admin privileges
 (3) 3.5 GB disk space
 (4) a blank CD-R or DVD-R.
 
 I opted to “continue” and the install process got to accepting licence 
 agreement then the message “No recordable devices were found.  You may 
 connect one via Firewire or USB and press Rescan, or quit.
 
 I inserted a 16GB thumb drive but no change to the messages.  I reformatted 
 thumb drive to Mac OS extended (journaled) and with GUID partition table.  
 Still no progress.  Tried again with DW 4.3 copied to the USB drive.  Still 
 no progress.  Bought a new 1TB USB 3 hard drive and formatted it as above.  
 Still no progress.
 
 Found that information on the Alsoft (DW) website is confusing and the FAQs 
 are Dorothy Dixers.
 
 The Update page includes the following information:
 Uses your original 4.0-4.3 disc to create a new startup 

Re: Disk Warrior Update Problems

2014-11-23 Thread Ronni Brown
Alan I've sent you an email offlist  Let me know if you want me to send the 
DiskWarrior.app v 4.4 to you please.

Ronni

 On 24 Nov 2014, at 2:28 pm, Alan Smith sma...@iinet.net.au wrote:
 
 Hi Ronni
 
 Your instructions are for Installing the DiskWarrior received via download 
 purchase.  They do not seem to apply to me.  But I did follow the steps re 
 trashing and restarting, with no benefit.
 
 Alsoft sell a new DiskWarrior for $100 or an “Upgrade” for $50.  I understand 
 the software can be downloaded and with a CD/DVD mailed out with a 3-4 weeks 
 wait.  I did not purchase either of these marketing variants.
 
 Alsoft also provide a free Update with no hard CD provided.  Serial number of 
 the original version must be (and was) provided.  A 2.5MB .dmg file was 
 downloaded to my “downloads” folder.   I assumed the Update version is just 
 the same as the Upgrade, but without a hard copy.
 
 I think Alsoft are playing games with semantics.  “Update” must refer to DW 
 software, NOT to a different Apple OS.
 
 The fine print in the Read Me file may explain it:
 
 The DiskWarrior 4.4 Disc Update
 
 Please Read This First
 
 This free updater application allows you to create a new startup disk 
 (CD/DVD) with the latest version of DiskWarrior using your original (factory) 
 DiskWarrior 4.0 to 4.3 disc. You can use your updated disc just as you used 
 your original disc to start up your Mac.
 
 Please note that your new DiskWarrior disc will contain the latest version of 
 DiskWarrior, but will still contain the same version of Mac OS X as your 
 original DiskWarrior disc. Alsoft cannot update the version of Mac OS X on 
 your disc with this updater application. This means that the disc created by 
 this updater will not be able to start up any Macs that your original 
 DiskWarrior disc is unable to start up. If you have purchased a new Mac that 
 requires a later version of Mac OS X than the copy of Mac OS X on your 
 original DiskWarrior disc, you'll need to purchase an update disc from Alsoft.
 
 What if I have a new Macintosh that my current DiskWarrior 4 disc will not 
 start?
 
 You should order a new DiskWarrior disc containing a later version of Mac OS 
 X. You can contact our Customer Service department by calling 1-800-257-6381 
 or 281-353-4090.
 
 In any case, I think the Update has failed - at least it should have  updated 
 the DW software for the old Snow Leopard utility.
 
 Cheers
 Alan
  
 On 24 Nov 2014, at 12:50 pm, Ronni Brown ro...@mac.com 
 mailto:ro...@mac.com wrote:
 
 Installing the DiskWarrior you received via download purchase:
 
 Hi Alan,
 
 Did you drag the DW 4.3 Application from Utilities into the Trash and empty 
 the trash  restart your Mac before trying to install v.4.4?
 
 Installing the DiskWarrior you received via download purchase:
 
 1) Open the 'DiskWarrior.dmg' file you received via download. This will 
 cause the disk image named 'DiskWarrior' to appear on your desktop.
 
 2)  Drag to the trash any existing copy of DiskWarrior you have installed. 
 You may need to restart in order to empty the trash.
 
 3) Select the DiskWarrior icon (the icon is a drive with a knight's helmet) 
 found in the upper left corner of the disk image window and drag it to your 
 hard disk. Alsoft recommends that DiskWarrior reside in the Utilities folder 
 within the Applications folder.
 
 4) To run DiskWarrior from your hard disk, simply double-click the 
 DiskWarrior icon. 
 In order to run DiskWarrior, you must be started from Mac OS X 10.3.9 or 
 later.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 24 Nov 2014, at 12:04 pm, Alan Smith sma...@iinet.net.au 
 mailto:sma...@iinet.net.au wrote:
 
 Any Disk Warrior users in Wamug?
 
 I have Disk Warrior 4.3 on disk and as a soft copy on a good iMac in 
 Utilities.  The internal HD on my 2009 iMac is faulty.   I intended to do a 
 disk repair with Disk Warrior using Firewire and Target Mode.  Both Macs 
 have Mavericks 10.9.5 installed.I downloaded the update for DW ver 4.4 
 but cannot install it. 
 
 I attempted to use DW 4.3 but received the message “Directory cannot be 
 rebuilt.  Disk is a newer version than Disk Warrior”.  Not unexpected, so 
 back to trying to get 4.4 working.
 
 The general message on opening the .dmg file states: To install update need 
 -
 (1) original DW disk
 (2) admin privileges
 (3) 3.5 GB disk space
 (4) a blank CD-R or DVD-R.
 
 I opted to “continue” and the install process got to accepting licence 
 agreement then the message “No recordable devices were found.  You may 
 connect one via Firewire or USB and press Rescan, or quit.
 
 I inserted a 16GB thumb drive but no change to the messages.  I reformatted 
 thumb drive to Mac OS extended (journaled) and with GUID partition table.  
 Still no progress.  Tried again with DW 4.3 copied to the USB drive.  Still 
 no