Re: Apple ID log in

[Brian Risbey]

Hi Ronni

I went through your checklist and followed the links for the further 
instructions, no change. Log-on steill ‘hang’ applications become unresponsive, 
requiring ‘force quit’.
I logged onto Appleid  via Safari to ensure I have my details correct, they 
were.
Might contact the Genius Bar or Apple directly.
Thank you again for your suggestions.
Brian


On 21 Oct 2015, at 6:25 AM, Brian Risbey  wrote:

Thank you Ronni I will try that.

Brian
Sent from my iPhone6 Plus
iOS 9.0 

On 21 Oct 2015, at 05:27, Ronda Brown > 
wrote:

Hi Brian,

Authorise your computer in iTunes. 
Have you tried:
1. Reset your computer's NVRAM 
2. Boot your computer in Safe Mode 
3. Log into iCloud / Apple ID
4. Reboot into Normal Mode

Cheers,
Ronni

Sent from Ronni's iPad4


On 20 Oct 2015, at 11:54 PM, Brian Risbey > wrote:

> He all,
> 
> I have OS 10.11, running,
> I can use my iCloud password on my mobile devices to gain access to iCloud 
> account and iTunes, 
> but
> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
> I have deleted and re-installed iTunes a few times, and just tonight 
> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later and 
> no change/ improvement.
> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
> iTunes just hangs when I try to sign in, I need to force quit  to get out as 
> menus just grey out, App Store just hangs too. After all this now change of 
> status.
> 
> I can internet search and mail is working perfectly so it isn’t my connection 
> causing an issue.
> Is there a need for a clean system install with expert assistance?
> 
> Am I missing something?
> 
> Brian
> 

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New Macbook

[Rob Phillips]

Hi everyone

I'm a little bit confused/annoyed.

I bought my 15" Macbook pro (2.6 GHz I7 4 core, 8GB RAM, 1TB HDD) late 
in 2012.


Since my 3 year Applecare is running out, and the machine is slowing 
down, I'm looking at 'upgrading' to a new laptop.


I went in to Macworx today to see what was available. The top end 
machine available was a 15" 3.1GHz Dual-core Intel Core i7, 16Gb RAM and 
512GB 'storage'.


Most of the tech specs seem hardly changed - what happened to Moore's 
Law? The price doesn't seem to have changed much either - if anything it 
has gone up. What is even more disturbing is that the storage has 
decreased from 1Tb to 512Gb - in the top-end machine! Are they serious???


My current system uses 650Gb - 350 Gb in photos. I can't upgrade without 
splitting up photo libraries or deleting old photos. This is 1990s 
thinking, and the Apple hardware is forcing me backwards. In almost 30 
years of Mac use, I can't recall storage capacity going down.


What are my options for a portable machine which exceeds to capability 
of my current machine? A few years ago I heard that it is possible to 
install OSX on non Mac hardware. Is this still an option?


Hoping for some creative solutions...
Rob

--
Adjunct Associate Professor Rob Phillips
School of Education, Murdoch University, Perth, Western AUSTRALIA
r.phill...@iinet.net.au Phone: +61 (0)416 065 054
Life member, Australasian Society for Computers in Learning in Tertiary 
Education

Fellow, Higher Education Research and Development Society of Australasia
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Mail spelling

[Severin Crisp]

My wife’s Macbook (Lion 10.7.5) has changed it’s method of spell checking in 
Mail.  If a word is wrongly spelled it still puts a red underline when you come 
off the word.  But it no longer makes suggestions as you proceed with typing 
the word.  In Mail/Preferences/Composing spell check is set to “as I Type”, as 
it always has been.  
I suspect I should delete mail.plist in preferences but am loath to do this as 
I am not sure what else will suffer.  
Suggestions welcome!
Severin Crisp

I know that Lion is semi antique but that is the limit for this MacBook


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Apple Releases OS X 10.11.1 to fix Microsoft Office 2016

[Ronda Brown]

Good morning WAMUG,

Apple Releases OS X 10.11.1 to fix Microsoft Office 2016

Apple has released OS X 10.11.1, with several bug fixes, most notably improved 
compatibility with Microsoft Office 2016, which should hopefully fix the issues 
those users have been experiencing, such as frequent app crashes. The 942 MB 
update can be installed via Software Update, with standalone installers sure to 
come later.

Apple says that OS X 10.11.1 also improves the stability of the installer when 
updating to OS X El Capitan, addresses an issue that prevented certain Audio 
Unit plug-ins from functioning properly, and improves VoiceOver reliability. If 
you’ve seen JPEG images show up as gray or green boxes in Preview in El 
Capitan, that’s now fixed too.

Users of Apple Mail will appreciate a fix for a bug that prevented the display 
of certain messages and mailboxes; another fix resolves a situation where 
outgoing server information could disappear. 

The update also includes 150 new emoji characters, including tacos, burritos, a 
bow and arrow, the “devil horn” hand gesture, and the much-requested “middle 
finger” hand gesture. Tech Insider has a roundup for emoji junkies.

As always, OS X 10.11.1 includes a bunch of security updates: 37 to be precise.

Cheers,
Ronni

Sent from Ronni's iPad4

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iOS 9.1 Improves Live Photos

[Ronda Brown]

iOS 9.1 Improves Live Photos

Alongside the 10.11.1 update to El Capitan and watchOS 2.0.1, Apple has updated 
iOS to version 9.1, making only two feature changes. First, for those iPhone 6s 
and iPhone 6s Plus users taking Live Photos, iOS now senses when you raise or 
lower your iPhone and avoids recording those movements. That’s a useful change, 
since many Live Photos were bookended by inadvertent movements. 
Second, as with El Capitan’s update, iOS 9.1 includes 150 new emoji characters, 
including various foods, family units, more faces, new animals, sports 
equipment, weather, and more. You can finally convey that you’re nonplussed 
about your archery match being postponed due to heavy fog, all without having 
to think of any pesky words. Emoji junkies can find a roundup of the new images 
at Tech Insider.

After those two changes, iOS 9.1 focuses on stability, resolving unspecified 
problems in CarPlay, Music, Photos, Safari, and Search, and on performance, 
reportedly improving responsiveness in the multitasking user interface. Other 
bugs fixed could:

Cause Calendar to freeze in Month view
Prevent Game Center from launching
Inappropriately zoom content in some apps
Cause incorrect message counts for POP accounts
Prevent users from removing recent contacts from new email or messages
Fail to display some messages in Mail searches
Display a spurious gray bar in the body of audio messages
Cause activation errors on some cellular carriers
Prevent some apps from updating via the App Store
Security updates are included as well, with 24 vulnerabilities blocked.

At 246 MB for an iPhone 6, iOS 9.1 is probably most easily installed directly 
on the device via Settings > General > Software Update, although it should also 
work fine if installed via iTunes.

If you’re using one of the just-released iPhone 6s models and are taking Live 
Photos, you’ll want to install iOS 9.1 sooner rather than later. Otherwise, 
wait a few days and see what’s said about it online as the early adopters 
report on their experiences.

Cheers,
Ronni

Sent from Ronni's iPad4

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Re: Apple ID log in

[Ronda Brown]

Yes Brian,
I had this happen after a new logic board replaced in my 17-inch MacBook Pro.
Normally the technician changes the serial number to match the new logic board, 
but some times they 'forget' to :)
Took it back to MacWorx and they 'flashed' the correct serial number.

You'll need to take it to an Apple Technician, or give Daniel a call he might 
have the correct tool to do it for you.

My god the fog is thick down here I can hardly see to drive to my next job.
It was clear before 5am when I started work.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 22 Oct 2015, at 6:35 AM, Brian Risbey  wrote:
> 
> Bingo!
> 
> Hi Ronni
> Yes the serial number is blank.
> This is an older 17" MacBookPro and has had various upgrades and repairs over 
> the last 6 years. Perhaps this is why the serial could be missing.
> 
> Like Rob, I am waiting for the new Broadwell processors for the 15".
> 
> Brian
> Sent from my iPhone6 Plus
> iOS 9.0 
> 
> On 22 Oct 2015, at 06:03, Ronda Brown  wrote:
> 
> Hi Brian,
> 
> Just two things to check before calling in your friendly Mac Consultant to 
> check your Mac or take it to MacWorx.
> 
> 1. Check that your Mac Serial number is showing under Apple symbol > 'About 
> This Mac'. 
> Then you could follow these instructions provided by Linc Davis. 
> 
> 
> Basically you run a Systems Query Log while you are trying to log-in to the 
> App Store, and the log will show you what the issue is.
> It could be a Hardware Serial Number Error.
> 
> If it is you'll need to take it to an Apple Store to get them to register the 
> serial number on the computer.
> 
> 2. Are you running any Anti-Virus software or Little Snitch? If so disable 
> them and try to Sign In.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 21 Oct 2015, at 9:46 PM, Brian Risbey  wrote:
>> 
>> Hi Ronni
>> 
>> I went through your checklist and followed the links for the further 
>> instructions, no change. Log-on steill ‘hang’ applications become 
>> unresponsive, requiring ‘force quit’.
>> I logged onto Appleid  via Safari to ensure I have my details correct, they 
>> were.
>> Might contact the Genius Bar or Apple directly.
>> Thank you again for your suggestions.
>> Brian
>> 
>> 
>> On 21 Oct 2015, at 6:25 AM, Brian Risbey  wrote:
>> 
>> Thank you Ronni I will try that.
>> 
>> Brian
>> Sent from my iPhone6 Plus
>> iOS 9.0 
>> 
>> On 21 Oct 2015, at 05:27, Ronda Brown  wrote:
>> 
>> Hi Brian,
>> 
>> Authorise your computer in iTunes. 
>> Have you tried:
>> 1. Reset your computer's NVRAM
>> 2. Boot your computer in Safe Mode
>> 3. Log into iCloud / Apple ID
>> 4. Reboot into Normal Mode
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 20 Oct 2015, at 11:54 PM, Brian Risbey  wrote:
>>> 
>>> He all,
>>> 
>>> I have OS 10.11, running,
>>> I can use my iCloud password on my mobile devices to gain access to iCloud 
>>> account and iTunes, 
>>> but
>>> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App 
>>> Store.
>>> I have deleted and re-installed iTunes a few times, and just tonight 
>>> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later 
>>> and no change/ improvement.
>>> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
>>> iTunes just hangs when I try to sign in, I need to force quit  to get out 
>>> as menus just grey out, App Store just hangs too. After all this now change 
>>> of status.
>>> 
>>> I can internet search and mail is working perfectly so it isn’t my 
>>> connection causing an issue.
>>> Is there a need for a clean system install with expert assistance?
>>> 
>>> Am I missing something?
>>> 
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Re: New Macbook

[Rod Blitvich]

You can order 1 TB machines
AND it’s flash not spinning hard drive

http://www.apple.com/au/macbook-pro/specs-retina/


Rod Blitvich  - Amy & Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . . 
 0409 681 256  
 rb...@iinet.net.au  
 http://web.mac.com/blitto 

I don't have a big ego, I'm way too cool for that.

> On 21 Oct 2015, at 10:23 pm, Rob Phillips  wrote:
> 
> Hi everyone
> 
> I'm a little bit confused/annoyed.
> 
> I bought my 15" Macbook pro (2.6 GHz I7 4 core, 8GB RAM, 1TB HDD) late in 
> 2012.
> 
> Since my 3 year Applecare is running out, and the machine is slowing down, 
> I'm looking at 'upgrading' to a new laptop.
> 
> I went in to Macworx today to see what was available. The top end machine 
> available was a 15" 3.1GHz Dual-core Intel Core i7, 16Gb RAM and 512GB 
> 'storage'.
> 
> Most of the tech specs seem hardly changed - what happened to Moore's Law? 
> The price doesn't seem to have changed much either - if anything it has gone 
> up. What is even more disturbing is that the storage has decreased from 1Tb 
> to 512Gb - in the top-end machine! Are they serious???
> 
> My current system uses 650Gb - 350 Gb in photos. I can't upgrade without 
> splitting up photo libraries or deleting old photos. This is 1990s thinking, 
> and the Apple hardware is forcing me backwards. In almost 30 years of Mac 
> use, I can't recall storage capacity going down.
> 
> What are my options for a portable machine which exceeds to capability of my 
> current machine? A few years ago I heard that it is possible to install OSX 
> on non Mac hardware. Is this still an option?
> 
> Hoping for some creative solutions...
> Rob
> 
> -- 
> Adjunct Associate Professor Rob Phillips
> School of Education, Murdoch University, Perth, Western AUSTRALIA
> r.phill...@iinet.net.au Phone: +61 (0)416 065 054
> Life member, Australasian Society for Computers in Learning in Tertiary 
> Education
> Fellow, Higher Education Research and Development Society of Australasia
> -- The WA Macintosh User Group Mailing List --
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> 

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Re: Apple ID log in

[Brian Risbey]

Bingo!

Hi Ronni
Yes the serial number is blank.
This is an older 17" MacBookPro and has had various upgrades and repairs over 
the last 6 years. Perhaps this is why the serial could be missing.

Like Rob, I am waiting for the new Broadwell processors for the 15".

Brian
Sent from my iPhone6 Plus
iOS 9.0 

On 22 Oct 2015, at 06:03, Ronda Brown  wrote:

Hi Brian,

Just two things to check before calling in your friendly Mac Consultant to 
check your Mac or take it to MacWorx.

1. Check that your Mac Serial number is showing under Apple symbol > 'About 
This Mac'. 
Then you could follow these instructions provided by Linc Davis. 


Basically you run a Systems Query Log while you are trying to log-in to the App 
Store, and the log will show you what the issue is.
It could be a Hardware Serial Number Error.

If it is you'll need to take it to an Apple Store to get them to register the 
serial number on the computer.

2. Are you running any Anti-Virus software or Little Snitch? If so disable them 
and try to Sign In.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 21 Oct 2015, at 9:46 PM, Brian Risbey  wrote:
> 
> Hi Ronni
> 
> I went through your checklist and followed the links for the further 
> instructions, no change. Log-on steill ‘hang’ applications become 
> unresponsive, requiring ‘force quit’.
> I logged onto Appleid  via Safari to ensure I have my details correct, they 
> were.
> Might contact the Genius Bar or Apple directly.
> Thank you again for your suggestions.
> Brian
> 
> 
> On 21 Oct 2015, at 6:25 AM, Brian Risbey  wrote:
> 
> Thank you Ronni I will try that.
> 
> Brian
> Sent from my iPhone6 Plus
> iOS 9.0 
> 
> On 21 Oct 2015, at 05:27, Ronda Brown  wrote:
> 
> Hi Brian,
> 
> Authorise your computer in iTunes. 
> Have you tried:
> 1. Reset your computer's NVRAM
> 2. Boot your computer in Safe Mode
> 3. Log into iCloud / Apple ID
> 4. Reboot into Normal Mode
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 20 Oct 2015, at 11:54 PM, Brian Risbey  wrote:
>> 
>> He all,
>> 
>> I have OS 10.11, running,
>> I can use my iCloud password on my mobile devices to gain access to iCloud 
>> account and iTunes, 
>> but
>> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
>> I have deleted and re-installed iTunes a few times, and just tonight 
>> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later 
>> and no change/ improvement.
>> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
>> iTunes just hangs when I try to sign in, I need to force quit  to get out as 
>> menus just grey out, App Store just hangs too. After all this now change of 
>> status.
>> 
>> I can internet search and mail is working perfectly so it isn’t my 
>> connection causing an issue.
>> Is there a need for a clean system install with expert assistance?
>> 
>> Am I missing something?
>> 
>> Brian

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Re: Apple ID log in

[Ronda Brown]

Hi Brian,

Just two things to check before calling in your friendly Mac Consultant to 
check your Mac or take it to MacWorx.

1. Check that your Mac Serial number is showing under Apple symbol > 'About 
This Mac'. 
Then you could follow these instructions provided by Linc Davis. 


Basically you run a Systems Query Log while you are trying to log-in to the App 
Store, and the log will show you what the issue is.
It could be a Hardware Serial Number Error.

If it is you'll need to take it to an Apple Store to get them to register the 
serial number on the computer.

2. Are you running any Anti-Virus software or Little Snitch? If so disable them 
and try to Sign In.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 21 Oct 2015, at 9:46 PM, Brian Risbey  wrote:
> 
> Hi Ronni
> 
> I went through your checklist and followed the links for the further 
> instructions, no change. Log-on steill ‘hang’ applications become 
> unresponsive, requiring ‘force quit’.
> I logged onto Appleid  via Safari to ensure I have my details correct, they 
> were.
> Might contact the Genius Bar or Apple directly.
> Thank you again for your suggestions.
> Brian
> 
> 
> On 21 Oct 2015, at 6:25 AM, Brian Risbey  wrote:
> 
> Thank you Ronni I will try that.
> 
> Brian
> Sent from my iPhone6 Plus
> iOS 9.0 
> 
> On 21 Oct 2015, at 05:27, Ronda Brown  wrote:
> 
> Hi Brian,
> 
> Authorise your computer in iTunes. 
> Have you tried:
> 1. Reset your computer's NVRAM
> 2. Boot your computer in Safe Mode
> 3. Log into iCloud / Apple ID
> 4. Reboot into Normal Mode
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 20 Oct 2015, at 11:54 PM, Brian Risbey  wrote:
>> 
>> He all,
>> 
>> I have OS 10.11, running,
>> I can use my iCloud password on my mobile devices to gain access to iCloud 
>> account and iTunes, 
>> but
>> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
>> I have deleted and re-installed iTunes a few times, and just tonight 
>> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later 
>> and no change/ improvement.
>> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
>> iTunes just hangs when I try to sign in, I need to force quit  to get out as 
>> menus just grey out, App Store just hangs too. After all this now change of 
>> status.
>> 
>> I can internet search and mail is working perfectly so it isn’t my 
>> connection causing an issue.
>> Is there a need for a clean system install with expert assistance?
>> 
>> Am I missing something?
>> 
>> Brian
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Re: New Macbook

[Brian Risbey]

Hi Rob
Do you follow MacRumors.com?

While the 13-inch models moved to Intel's latest Broadwell processors, the 
15-inch models continue to use the same Haswell processors from the previous 
generation, as Intel has yet to release quad-core Broadwell processors suitable 
for the larger model.

http://www.macrumors.com/roundup/macbook-pro/


That is why it is very similar in specifications!

Brian
Sent from my iPhone6 Plus
iOS 9.0 

On 21 Oct 2015, at 22:23, Rob Phillips  wrote:

Hi everyone

I'm a little bit confused/annoyed.

I bought my 15" Macbook pro (2.6 GHz I7 4 core, 8GB RAM, 1TB HDD) late in 2012.

Since my 3 year Applecare is running out, and the machine is slowing down, I'm 
looking at 'upgrading' to a new laptop.

I went in to Macworx today to see what was available. The top end machine 
available was a 15" 3.1GHz Dual-core Intel Core i7, 16Gb RAM and 512GB 
'storage'.

Most of the tech specs seem hardly changed - what happened to Moore's Law? The 
price doesn't seem to have changed much either - if anything it has gone up. 
What is even more disturbing is that the storage has decreased from 1Tb to 
512Gb - in the top-end machine! Are they serious???

My current system uses 650Gb - 350 Gb in photos. I can't upgrade without 
splitting up photo libraries or deleting old photos. This is 1990s thinking, 
and the Apple hardware is forcing me backwards. In almost 30 years of Mac use, 
I can't recall storage capacity going down.

What are my options for a portable machine which exceeds to capability of my 
current machine? A few years ago I heard that it is possible to install OSX on 
non Mac hardware. Is this still an option?

Hoping for some creative solutions...
Rob

-- 
Adjunct Associate Professor Rob Phillips
School of Education, Murdoch University, Perth, Western AUSTRALIA
r.phill...@iinet.net.au Phone: +61 (0)416 065 054
Life member, Australasian Society for Computers in Learning in Tertiary 
Education
Fellow, Higher Education Research and Development Society of Australasia
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