Hi Ronni I went through your checklist and followed the links for the further instructions, no change. Log-on steill ‘hang’ applications become unresponsive, requiring ‘force quit’. I logged onto Appleid via Safari to ensure I have my details correct, they were. Might contact the Genius Bar or Apple directly. Thank you again for your suggestions. Brian
On 21 Oct 2015, at 6:25 AM, Brian Risbey <[email protected]> wrote: Thank you Ronni I will try that. Brian Sent from my iPhone6 Plus iOS 9.0 🏊🏻 On 21 Oct 2015, at 05:27, Ronda Brown <[email protected] <mailto:[email protected]>> wrote: Hi Brian, Authorise your computer in iTunes. Have you tried: 1. Reset your computer's NVRAM <http://support.apple.com/kb/PH14222> 2. Boot your computer in Safe Mode <http://support.apple.com/kb/ph14204> 3. Log into iCloud / Apple ID 4. Reboot into Normal Mode Cheers, Ronni Sent from Ronni's iPad4 On 20 Oct 2015, at 11:54 PM, Brian Risbey <[email protected] <mailto:[email protected]>> wrote: > He all, > > I have OS 10.11, running, > I can use my iCloud password on my mobile devices to gain access to iCloud > account and iTunes, > but > I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store. > I have deleted and re-installed iTunes a few times, and just tonight > reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later and > no change/ improvement. > I have tried un-authorising the MacBookPro, now it isn’t on the list and > iTunes just hangs when I try to sign in, I need to force quit to get out as > menus just grey out, App Store just hangs too. After all this now change of > status. > > I can internet search and mail is working perfectly so it isn’t my connection > causing an issue. > Is there a need for a clean system install with expert assistance? > > Am I missing something? > > Brian > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml <http://www.wamug.org.au/mailinglist/archives.shtml>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml <http://www.wamug.org.au/mailinglist/guidelines.shtml>> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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