Re: MAIL BOX

[Stephen Chape]

Sorry about my earlier reply Jewels.
I assumed your emails were downloaded to Mail on your Mac.
I did not realise you were viewing them on your ISP’s server via webmail.

So it seems that your ISP has control over your emails.
Because they are with them rather than on your Mac.

I have always downloaded my emails and only ever used webmail when away from 
home.

> On 20 Nov 2019, at 1:18 am, Daniel Kerr  wrote:
> 
> Hi Jewels
> 
> Even if you move them off the Inbox, you can still reference them back. 
> My inbox is pretty much empty…..well at this point in time it is completely 
> empty as I’ve done all the days emails and filed it all away,..to start 
> afresh tomorrow. (And I know it annoys Ronni when I say my Inbox is 
> zero,….lol….). But I can still go back and search for every single email 
> right back to whenever I want,…and it will search all folders regardless of 
> where I stored emails to.
> 
> And yes, if you have them being set to delete from the server,…this will be 
> affecting IMAP. Once you delete emails from the inbox at the server,…it 
> deletes them out of IMAP folders. POP3 is completely different. So you really 
> want them out of your Inbox (and off the server,…stored locally). This will 
> then free up space on your iinet server,…and not have the delete issue.
> This link to understanding how IMAP and POP works may help - 
> https://www.name.com/support/articles/205935497-Understanding-the-difference-between-POP-and-IMAP
> https://www.hostinger.com/tutorials/email/pop3-imap-smtp-protocols-explained-ports
> 
> 
> But if you’ve reached your iinet server,…and you have it set to delete after 
> month at iinet,…then that is why it’s deleting from your Inbox. As that is 
> how IMAp works.
> 
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 20 Nov 2019, at 1:07 am, Julie Bedford  wrote:
>> 
>> Hi Daniel,
>> 
>> The way you described your mail set up with filing emails, is pretty much 
>> the same way (if  not so intricate) as the way I do mine, but only with 
>> selected emails and the rest I leave in the In Box to refer back to when I 
>> need to.  I sometimes need to refer back to say 2010 - so I know where you 
>> are coming from.  
>> 
>> After reading your email, perhaps the problem is that I upgraded my iMac a 
>> while ago to Majove, in order to follow MYOB requirements, but left the 
>> networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now 
>> too old).  So the Mail will be different.  Could this be the problems?  
>> These are the only two devices I use. I haven’t any smart boxes, folders or 
>> rules either.  On the iinet server, I have it set to delete after one month, 
>> but I am sure that wouldn’t be interfering with my iMac, as it never has 
>> done in the past with the MacPro.  
>> 
>> I have just gone onto the iinet web server and it does say I’ve exceeded my 
>> quota.  So assume I need to delete from the server some emails ! It’s 
>> getting late and will have to sort out tomorrow.
>> 
>> Cheers
>> Jewels
>> 
>> 
>>> On 20 Nov 2019, at 12:46 am, Daniel Kerr  wrote:
>>> 
>>> Hi Julie
>>> 
>>> When you create a new folder in Mail, you can choose to create it on the 
>>> “IMAP” selection (eg at iinet), or “On My Mac”. 
>>> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
>>> menu, and the “Location” you want to have this set to “On My Mac”. (It 
>>> doesn’t mean it’s stored as a folder on the actual hard drive you can see 
>>> (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t 
>>> see it)….
>>> So in Apple Mail down the left hand side where the Mailboxes are, you’ll 
>>> see a header called “On My Mac”. This is where all your stored emails will 
>>> show. You can then have sub folders in these as well.
>>> For example. I have On My Mac. Then under that I have a folder called 
>>> MacWizardry. Inside that I have a folder called Customers. Inside that are 
>>> two folders one called A;L and one called M-Z. And then inside those 
>>> folders are my regular clients I see all the time. I then have a “non 
>>> standard” folder called OC 2019, OC 2018, OC 2017 etc. Inside these folders 
>>> I store all my In’s and outs emails. I can go back 19 years of emails for 
>>> any one person. All stored locally on my computer and not on my server. So 
>>> I can look up any emails I want at any time.
>>> And you can then have many many folders for different things. (My 

Re: MAIL BOX

[Daniel Kerr]

Hi Jewels

Even if you move them off the Inbox, you can still reference them back. 
My inbox is pretty much empty…..well at this point in time it is completely 
empty as I’ve done all the days emails and filed it all away,..to start afresh 
tomorrow. (And I know it annoys Ronni when I say my Inbox is zero,….lol….). But 
I can still go back and search for every single email right back to whenever I 
want,…and it will search all folders regardless of where I stored emails to.

And yes, if you have them being set to delete from the server,…this will be 
affecting IMAP. Once you delete emails from the inbox at the server,…it deletes 
them out of IMAP folders. POP3 is completely different. So you really want them 
out of your Inbox (and off the server,…stored locally). This will then free up 
space on your iinet server,…and not have the delete issue.
This link to understanding how IMAP and POP works may help - 
https://www.name.com/support/articles/205935497-Understanding-the-difference-between-POP-and-IMAP
https://www.hostinger.com/tutorials/email/pop3-imap-smtp-protocols-explained-ports


But if you’ve reached your iinet server,…and you have it set to delete after 
month at iinet,…then that is why it’s deleting from your Inbox. As that is how 
IMAp works.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**


NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 20 Nov 2019, at 1:07 am, Julie Bedford  wrote:
> 
> Hi Daniel,
> 
> The way you described your mail set up with filing emails, is pretty much the 
> same way (if  not so intricate) as the way I do mine, but only with selected 
> emails and the rest I leave in the In Box to refer back to when I need to.  I 
> sometimes need to refer back to say 2010 - so I know where you are coming 
> from.  
> 
> After reading your email, perhaps the problem is that I upgraded my iMac a 
> while ago to Majove, in order to follow MYOB requirements, but left the 
> networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now 
> too old).  So the Mail will be different.  Could this be the problems?  These 
> are the only two devices I use. I haven’t any smart boxes, folders or rules 
> either.  On the iinet server, I have it set to delete after one month, but I 
> am sure that wouldn’t be interfering with my iMac, as it never has done in 
> the past with the MacPro.  
> 
> I have just gone onto the iinet web server and it does say I’ve exceeded my 
> quota.  So assume I need to delete from the server some emails ! It’s getting 
> late and will have to sort out tomorrow.
> 
> Cheers
> Jewels
> 
> 
>> On 20 Nov 2019, at 12:46 am, Daniel Kerr  wrote:
>> 
>> Hi Julie
>> 
>> When you create a new folder in Mail, you can choose to create it on the 
>> “IMAP” selection (eg at iinet), or “On My Mac”. 
>> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
>> menu, and the “Location” you want to have this set to “On My Mac”. (It 
>> doesn’t mean it’s stored as a folder on the actual hard drive you can see 
>> (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t 
>> see it)….
>> So in Apple Mail down the left hand side where the Mailboxes are, you’ll see 
>> a header called “On My Mac”. This is where all your stored emails will show. 
>> You can then have sub folders in these as well.
>> For example. I have On My Mac. Then under that I have a folder called 
>> MacWizardry. Inside that I have a folder called Customers. Inside that are 
>> two folders one called A;L and one called M-Z. And then inside those folders 
>> are my regular clients I see all the time. I then have a “non standard” 
>> folder called OC 2019, OC 2018, OC 2017 etc. Inside these folders I store 
>> all my In’s and outs emails. I can go back 19 years of emails for any one 
>> person. All stored locally on my computer and not on my server. So I can 
>> look up any emails I want at any time.
>> And you can then have many many folders for different things. (My example is 
>> just a few folders, but I have lots and lots more. Folders and then sub 
>> folders inside those.
>> I move messages out of my inbox and sent mailboxes once I’ve dealt with the 
>> emails and want to save them.
>> As an example I have main folder called Computers and then one of the 
>> subfolders are all my WAMUG emails. Inside that one folder alone is 61,500 
>> odd wamug emails. I can quickly look up any old email I want to that folder 
>> alone).
>> So my Inbox and Sent items are pretty much empty. Bar any I want to save to 
>> follow up 

Re: MAIL BOX

[Daniel Kerr]

Hi Jewels

Even if you move them off the Inbox, you can still reference them back. 
My inbox is pretty much empty…..well at this point in time it is completely 
empty as I’ve done all the days emails and filed it all away,..to start afresh 
tomorrow. (And I know it annoys Ronni when I say my Inbox is zero,….lol….). But 
I can still go back and search for every single email right back to whenever I 
want,…and it will search all folders regardless of where I stored emails to.

And yes, if you have them being set to delete from the server,…this will be 
affecting IMAP. Once you delete emails from the inbox at the server,…it deletes 
them out of IMAP folders. POP3 is completely different. So you really want them 
out of your Inbox (and off the server,…stored locally). This will then free up 
space on your iinet server,…and not have the delete issue.
This link to understanding how IMAP and POP works may help - 
https://www.name.com/support/articles/205935497-Understanding-the-difference-between-POP-and-IMAP
https://www.hostinger.com/tutorials/email/pop3-imap-smtp-protocols-explained-ports


But if you’ve reached your iinet server,…and you have it set to delete after 
month at iinet,…then that is why it’s deleting from your Inbox. As that is how 
IMAp works.

Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**


Please note : All email, phone and SMS support or consulting will now be 
charged. An invoice will be sent through on completion of support work.

> On 20 Nov 2019, at 1:07 am, Julie Bedford  wrote:
> 
> Hi Daniel,
> 
> The way you described your mail set up with filing emails, is pretty much the 
> same way (if  not so intricate) as the way I do mine, but only with selected 
> emails and the rest I leave in the In Box to refer back to when I need to.  I 
> sometimes need to refer back to say 2010 - so I know where you are coming 
> from.  
> 
> After reading your email, perhaps the problem is that I upgraded my iMac a 
> while ago to Majove, in order to follow MYOB requirements, but left the 
> networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now 
> too old).  So the Mail will be different.  Could this be the problems?  These 
> are the only two devices I use. I haven’t any smart boxes, folders or rules 
> either.  On the iinet server, I have it set to delete after one month, but I 
> am sure that wouldn’t be interfering with my iMac, as it never has done in 
> the past with the MacPro.  
> 
> I have just gone onto the iinet web server and it does say I’ve exceeded my 
> quota.  So assume I need to delete from the server some emails ! It’s getting 
> late and will have to sort out tomorrow.
> 
> Cheers
> Jewels
> 
> 
>> On 20 Nov 2019, at 12:46 am, Daniel Kerr  wrote:
>> 
>> Hi Julie
>> 
>> When you create a new folder in Mail, you can choose to create it on the 
>> “IMAP” selection (eg at iinet), or “On My Mac”. 
>> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
>> menu, and the “Location” you want to have this set to “On My Mac”. (It 
>> doesn’t mean it’s stored as a folder on the actual hard drive you can see 
>> (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t 
>> see it)….
>> So in Apple Mail down the left hand side where the Mailboxes are, you’ll see 
>> a header called “On My Mac”. This is where all your stored emails will show. 
>> You can then have sub folders in these as well.
>> For example. I have On My Mac. Then under that I have a folder called 
>> MacWizardry. Inside that I have a folder called Customers. Inside that are 
>> two folders one called A;L and one called M-Z. And then inside those folders 
>> are my regular clients I see all the time. I then have a “non standard” 
>> folder called OC 2019, OC 2018, OC 2017 etc. Inside these folders I store 
>> all my In’s and outs emails. I can go back 19 years of emails for any one 
>> person. All stored locally on my computer and not on my server. So I can 
>> look up any emails I want at any time.
>> And you can then have many many folders for different things. (My example is 
>> just a few folders, but I have lots and lots more. Folders and then sub 
>> folders inside those.
>> I move messages out of my inbox and sent mailboxes once I’ve dealt with the 
>> emails and want to save them.
>> As an example I have main folder called Computers and then one of the 
>> subfolders are all my WAMUG emails. Inside that one folder alone is 61,500 
>> odd wamug emails. I can quickly look up any old email I want to that folder 
>> alone).
>> So my Inbox and Sent items are pretty much empty. Bar any I want to save to 
>> follow up for the day or week. Anything else is filed away on my “main 
>> computer” My other devices are just “slaves”. I answer emails from them, but 
>> file away on just one computer only.
>> 
>> But that can help store away emails.
>> 
>> Back to your deleting 

Re: MAIL BOX

[Julie Bedford]

Hi Daniel,

The way you described your mail set up with filing emails, is pretty much the 
same way (if  not so intricate) as the way I do mine, but only with selected 
emails and the rest I leave in the In Box to refer back to when I need to.  I 
sometimes need to refer back to say 2010 - so I know where you are coming from. 
 

After reading your email, perhaps the problem is that I upgraded my iMac a 
while ago to Majove, in order to follow MYOB requirements, but left the 
networked MacPro with ElCapitan (can’t upgrade as you know as MacPro is now too 
old).  So the Mail will be different.  Could this be the problems?  These are 
the only two devices I use. I haven’t any smart boxes, folders or rules either. 
 On the iinet server, I have it set to delete after one month, but I am sure 
that wouldn’t be interfering with my iMac, as it never has done in the past 
with the MacPro.  

I have just gone onto the iinet web server and it does say I’ve exceeded my 
quota.  So assume I need to delete from the server some emails ! It’s getting 
late and will have to sort out tomorrow.

Cheers
Jewels


> On 20 Nov 2019, at 12:46 am, Daniel Kerr  wrote:
> 
> Hi Julie
> 
> When you create a new folder in Mail, you can choose to create it on the 
> “IMAP” selection (eg at iinet), or “On My Mac”. 
> Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
> menu, and the “Location” you want to have this set to “On My Mac”. (It 
> doesn’t mean it’s stored as a folder on the actual hard drive you can see 
> (well, it kinda is,..but it’s hidden,..but for this lets pretend we don’t see 
> it)….
> So in Apple Mail down the left hand side where the Mailboxes are, you’ll see 
> a header called “On My Mac”. This is where all your stored emails will show. 
> You can then have sub folders in these as well.
> For example. I have On My Mac. Then under that I have a folder called 
> MacWizardry. Inside that I have a folder called Customers. Inside that are 
> two folders one called A;L and one called M-Z. And then inside those folders 
> are my regular clients I see all the time. I then have a “non standard” 
> folder called OC 2019, OC 2018, OC 2017 etc. Inside these folders I store all 
> my In’s and outs emails. I can go back 19 years of emails for any one person. 
> All stored locally on my computer and not on my server. So I can look up any 
> emails I want at any time.
> And you can then have many many folders for different things. (My example is 
> just a few folders, but I have lots and lots more. Folders and then sub 
> folders inside those.
> I move messages out of my inbox and sent mailboxes once I’ve dealt with the 
> emails and want to save them.
> As an example I have main folder called Computers and then one of the 
> subfolders are all my WAMUG emails. Inside that one folder alone is 61,500 
> odd wamug emails. I can quickly look up any old email I want to that folder 
> alone).
> So my Inbox and Sent items are pretty much empty. Bar any I want to save to 
> follow up for the day or week. Anything else is filed away on my “main 
> computer” My other devices are just “slaves”. I answer emails from them, but 
> file away on just one computer only.
> 
> But that can help store away emails.
> 
> Back to your deleting emails.
> I’m assuming you have other devices collecting email as well? Are they all 
> set to IMAP for the same email as well? Are you deleting from other devices?
> As Mail itself doesn’t really have a “delete from Inbox” setting. It does for 
> Trash…but it doesn’t for anything else. So without knowing or seeing all of 
> the setup, it’s a bit hard to give a full answer unfortunately. As if all 
> using IMAP, then they *should* all be saved in the Inbox. It’s only the Trash 
> folder that deletes after a week/month etc is a setting for.
> So in theory it shouldn’t be doing it from the Inbox.
> Do you have any “Smart Mailboxes” or “Smart folders” or “Rules” or anything 
> like that set up? As they’re the only thing I can think that could be causing 
> the issue. (Or if you have more then one device doing emails, and they have 
> different settings or rules etc.
> Even the iPhone and iPad (though slightly different) only have the delete 
> after x time - but again, it only applies to “Deleted Messages”, not the 
> actual Inbox.
> And I had a quick look at my iinet webmail and can’t see any settings there 
> either that have a “delete after x time”,..so I wouldn’t think it’s coming 
> from there either.
> 
> If you log in to iinet webmail, does it show that there is plenty of space 
> available on the server? (You can use webmail.iinet.net.au with full email 
> address and password to log in and check).
> 
> Kind regards
> Daniel
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> 
> Please note : All email, phone and SMS support or consulting will now be 
> charged. An invoice will be 

Re: MAIL

[Daniel Kerr]

Hi Jewels

OK,..so part of your mail issue could be related to one computer using POP and 
the other using IMAP. As they’re both different “protocols”. So if the POP3 one 
is “downloading” or removing from the server,..then it will be affecting the 
IMAP one. You really want them using the same protocol. - ie both POP3 or both 
IMAP.
It depends on how you want to use Mail really…..

In regards to the settings. Where you went to Outoing Mail Server and then 
clicked Advanced tab. On the left of that, should be “Server Settings” tab.
Click on that, and you want to make sure that both Username and password are 
filled in.
It should read.
Username - jew...@iinet.net.au
Password - your password
Host Name - mail.iinet.net.au
Authentication set to “Password” (or if using iinet as your ISP, you can set 
this to None).

I generally have “Automatically manage connection Settings unticked” and the 
allow insecure authentication also unticked.

Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 20 Nov 2019, at 12:45 am, Julie Bedford  wrote:
> 
> Hi Daniel,
> 
>  
> Thanks for the instructions.
> 
> Okay, Right hand side hit on the jew...@iinet.net.au address, now on the 
> right hand side I have showing :
> 
>  
> Account Type POP (on my networked iMac it is IMAP)
> 
> Then my alias
> 
> Email address:  jew...@iinet.net.au
> 
> Full nameJulie etc
> 
> Incoming Mail Server - mail.iinet.net.au (which is shadowed)
> 
> User Name: jew...@iinet.net.au
> 
> Password - filled in
> 
> Outgoing Mail Server (SMTP) - mail.iinet.net.au
> 
> TLS Certificate - ‘None’
> 
>  
> Under “Advanced” tab
> 
> I have the Port showing and underneath that -
> 
> Authentication - Password
> 
> Then a box unticked “allow insecure authentication”
> 
>  
> Hope this make sense
> 
>  
> Jewels
> 
> 
>> On 20 Nov 2019, at 12:27 am, Daniel Kerr  wrote:
>> 
>> Hi Julie
>> 
>> Most emails sent if you’re on the same server shouldn’t need authentication 
>> (ie if you’re sending iinet emails on the iinet server). However, if you’re 
>> sending emails on a different network connection (or travel on different 
>> wireless connections that use different internet/ISPs) then authentication 
>> is needed (eg using iinet email but say on a Telstra or Optus network).
>> This setting can be found in - 
>> 
>> Mail = Preferences - Accounts - click on email account on left hand side. On 
>> right hand side, go to Server Settings.
>> Look under Outgoing Mail Server (SMTP). You’ll see “Host Name”, which is a 
>> drown menu (if you have set ti automatically manage connection settings this 
>> can be slightly different).
>> Go to Edit SMTP Server List (or you’ll want the follow details near where it 
>> says “host name”.)
>> Under Server Settings, you may have Authentication set to “Password”. Above 
>> this, you want the full iinet email address and the email password).
>> Or if you using iinet email on the iinet internet, you can change 
>> Authentication to “None”.
>> Then click OK.
>> 
>> That should get it working for you.
>> Kind regards
>> Daniel
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: 
>> Web:   
>> 
>> 
>> **For everything Apple**
>> 
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested. 
>> 
>>> On 19 Nov 2019, at 11:57 pm, Julie Bedford  wrote:
>>> 
>>> 
>>> Hi
>>> 
>>> I’ve been trying to clean up my mail on my MacPro (Elcapitan) and now find 
>>> I can’t send emails.
>>> The message I get is “:  Cannot Send Message Using the server 
>>> mail.iinet.net.au” The server response was
>>> ‘authentication required’
>>> Any suggestions ?
>>> 
>>> Thanks
>>> Jewels
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> 

Re: MAIL BOX

[Daniel Kerr]

Hi Julie

When you create a new folder in Mail, you can choose to create it on the “IMAP” 
selection (eg at iinet), or “On My Mac”. 
Eg, go to the Mailbox menu and choose “new Mailbox”. You’ll see a drop down 
menu, and the “Location” you want to have this set to “On My Mac”. (It doesn’t 
mean it’s stored as a folder on the actual hard drive you can see (well, it 
kinda is,..but it’s hidden,..but for this lets pretend we don’t see it)….
So in Apple Mail down the left hand side where the Mailboxes are, you’ll see a 
header called “On My Mac”. This is where all your stored emails will show. You 
can then have sub folders in these as well.
For example. I have On My Mac. Then under that I have a folder called 
MacWizardry. Inside that I have a folder called Customers. Inside that are two 
folders one called A;L and one called M-Z. And then inside those folders are my 
regular clients I see all the time. I then have a “non standard” folder called 
OC 2019, OC 2018, OC 2017 etc. Inside these folders I store all my In’s and 
outs emails. I can go back 19 years of emails for any one person. All stored 
locally on my computer and not on my server. So I can look up any emails I want 
at any time.
And you can then have many many folders for different things. (My example is 
just a few folders, but I have lots and lots more. Folders and then sub folders 
inside those.
I move messages out of my inbox and sent mailboxes once I’ve dealt with the 
emails and want to save them.
As an example I have main folder called Computers and then one of the 
subfolders are all my WAMUG emails. Inside that one folder alone is 61,500 odd 
wamug emails. I can quickly look up any old email I want to that folder alone).
So my Inbox and Sent items are pretty much empty. Bar any I want to save to 
follow up for the day or week. Anything else is filed away on my “main 
computer” My other devices are just “slaves”. I answer emails from them, but 
file away on just one computer only.

But that can help store away emails.

Back to your deleting emails.
I’m assuming you have other devices collecting email as well? Are they all set 
to IMAP for the same email as well? Are you deleting from other devices?
As Mail itself doesn’t really have a “delete from Inbox” setting. It does for 
Trash…but it doesn’t for anything else. So without knowing or seeing all of the 
setup, it’s a bit hard to give a full answer unfortunately. As if all using 
IMAP, then they *should* all be saved in the Inbox. It’s only the Trash folder 
that deletes after a week/month etc is a setting for.
So in theory it shouldn’t be doing it from the Inbox.
Do you have any “Smart Mailboxes” or “Smart folders” or “Rules” or anything 
like that set up? As they’re the only thing I can think that could be causing 
the issue. (Or if you have more then one device doing emails, and they have 
different settings or rules etc.
Even the iPhone and iPad (though slightly different) only have the delete after 
x time - but again, it only applies to “Deleted Messages”, not the actual Inbox.
And I had a quick look at my iinet webmail and can’t see any settings there 
either that have a “delete after x time”,..so I wouldn’t think it’s coming from 
there either.

If you log in to iinet webmail, does it show that there is plenty of space 
available on the server? (You can use webmail.iinet.net.au with full email 
address and password to log in and check).

Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**


Please note : All email, phone and SMS support or consulting will now be 
charged. An invoice will be sent through on completion of support work.

> On 20 Nov 2019, at 12:26 am, Julie Bedford  wrote:
> 
> Hi Daniel,
> 
> I checked under the Server Settings and it is IMAP.  Excellent idea on saving 
> the emails On My Mac, especially as I am always going back referring to them. 
>  Excuse
> my ignorance, where do these files get stored though ?  meaning where would I 
> find the folder/emails.
> 
> All my inbox emails disappear after a month.  At the moment the oldest email 
> in the inbox  is dated 18 October 2019 and tomorrow it changes to 19 October. 
>  I’ve 
> never had this problem before either.
> 
> I had been relying on my MacPro which is networked to the iMac, but now Mail 
> on the MacPro is playing up but rather than confuse matters, I’ll ask for 
> some assistance in a separate email for the MacPro.  This has made me decide 
> this evening to purchase one of the new MacPro’s when it eventually becomes 
> available - even though it will cost a fortune. 
> 
> Thank you for offering to help
> 
> Jewels
> 
> 
>> On 19 Nov 2019, at 11:13 pm, Daniel Kerr  wrote:
>> 
>> Hi Julie
>> 
>> Deleting from the inbox isn’t “standard” practice for email,…so could either 
>> be something in the account itself or the settings.
>> How do you have email set up? Is it POP3 or IMAP? (Or Exchange?)
>> As I have 

Re: MAIL

[Julie Bedford]

Hi Daniel,

 

Thanks for the instructions.

Okay, Right hand side hit on the jew...@iinet.net.au 
 address, now on the right hand side I have showing 
:

 

Account Type POP (on my networked iMac it is IMAP)

Then my alias

Email address:  jew...@iinet.net.au 
Full nameJulie etc

Incoming Mail Server - mail.iinet.net.au  (which is 
shadowed)

User Name: jewels@iinet. net.au 
Password - filled in

Outgoing Mail Server (SMTP) - mail.iinet.net.au 
TLS Certificate - ‘None’

 

Under “Advanced” tab

I have the Port showing and underneath that -

Authentication - Password

Then a box unticked “allow insecure authentication”

 

Hope this make sense

 

Jewels


> On 20 Nov 2019, at 12:27 am, Daniel Kerr  wrote:
> 
> Hi Julie
> 
> Most emails sent if you’re on the same server shouldn’t need authentication 
> (ie if you’re sending iinet emails on the iinet server). However, if you’re 
> sending emails on a different network connection (or travel on different 
> wireless connections that use different internet/ISPs) then authentication is 
> needed (eg using iinet email but say on a Telstra or Optus network).
> This setting can be found in - 
> 
> Mail = Preferences - Accounts - click on email account on left hand side. On 
> right hand side, go to Server Settings.
> Look under Outgoing Mail Server (SMTP). You’ll see “Host Name”, which is a 
> drown menu (if you have set ti automatically manage connection settings this 
> can be slightly different).
> Go to Edit SMTP Server List (or you’ll want the follow details near where it 
> says “host name”.)
> Under Server Settings, you may have Authentication set to “Password”. Above 
> this, you want the full iinet email address and the email password).
> Or if you using iinet email on the iinet internet, you can change 
> Authentication to “None”.
> Then click OK.
> 
> That should get it working for you.
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 19 Nov 2019, at 11:57 pm, Julie Bedford  wrote:
>> 
>> 
>> Hi
>> 
>> I’ve been trying to clean up my mail on my MacPro (Elcapitan) and now find I 
>> can’t send emails.
>> The message I get is “:  Cannot Send Message Using the server 
>> mail.iinet.net.au” The server response was
>> ‘authentication required’
>> Any suggestions ?
>> 
>> Thanks
>> Jewels
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
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Guidelines - 
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Re: MAIL

[Daniel Kerr]

Hi Julie

Most emails sent if you’re on the same server shouldn’t need authentication (ie 
if you’re sending iinet emails on the iinet server). However, if you’re sending 
emails on a different network connection (or travel on different wireless 
connections that use different internet/ISPs) then authentication is needed (eg 
using iinet email but say on a Telstra or Optus network).
This setting can be found in - 

Mail = Preferences - Accounts - click on email account on left hand side. On 
right hand side, go to Server Settings.
Look under Outgoing Mail Server (SMTP). You’ll see “Host Name”, which is a 
drown menu (if you have set ti automatically manage connection settings this 
can be slightly different).
Go to Edit SMTP Server List (or you’ll want the follow details near where it 
says “host name”.)
Under Server Settings, you may have Authentication set to “Password”. Above 
this, you want the full iinet email address and the email password).
Or if you using iinet email on the iinet internet, you can change 
Authentication to “None”.
Then click OK.

That should get it working for you.
Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 19 Nov 2019, at 11:57 pm, Julie Bedford  wrote:
> 
> 
> Hi
> 
> I’ve been trying to clean up my mail on my MacPro (Elcapitan) and now find I 
> can’t send emails.
> The message I get is “:  Cannot Send Message Using the server 
> mail.iinet.net.au” The server response was
> ‘authentication required’
> Any suggestions ?
> 
> Thanks
> Jewels
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: MAIL BOX

[Julie Bedford]

Hi Daniel,

I checked under the Server Settings and it is IMAP.  Excellent idea on saving 
the emails On My Mac, especially as I am always going back referring to them.  
Excuse
my ignorance, where do these files get stored though ?  meaning where would I 
find the folder/emails.

All my inbox emails disappear after a month.  At the moment the oldest email in 
the inbox  is dated 18 October 2019 and tomorrow it changes to 19 October.  
I’ve 
never had this problem before either.

I had been relying on my MacPro which is networked to the iMac, but now Mail on 
the MacPro is playing up but rather than confuse matters, I’ll ask for some 
assistance in a separate email for the MacPro.  This has made me decide this 
evening to purchase one of the new MacPro’s when it eventually becomes 
available - even though it will cost a fortune. 

Thank you for offering to help

Jewels


> On 19 Nov 2019, at 11:13 pm, Daniel Kerr  wrote:
> 
> Hi Julie
> 
> Deleting from the inbox isn’t “standard” practice for email,…so could either 
> be something in the account itself or the settings.
> How do you have email set up? Is it POP3 or IMAP? (Or Exchange?)
> As I have POP3 and IMAP accounts and have never had email deleted from it at 
> all.
> 
> So might need a bit more info to advise.
> 
> As a “short term’” fix, you could create a folder in Apple Mail “On My Mac” 
> and put older emails in to folders there,..rather then in the Inbox.
> This saves them all on the computer rather then in the Inbox.
> (There’s a whole other long post on the benefits of doing this, rather then 
> leaving lots and lots of emails in Inbox, Sent etc). Saving them in “On My 
> Mac” folders is more beneficial generally).
> 
> Is it just an iinet address or another? 
> Let us know the above and we can try and help.
> Kind regards
> Daniel
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 19 Nov 2019, at 11:05 pm, Julie Bedford  wrote:
>> 
>> HI Stephen
>> 
>> Thanks for the assistance. I already have the Erase Deleted Messages as 
>> Never, but
>> its the ‘In Box’ that gets deleted after one month.  Thing is I am forever 
>> going back to my
>> in box for work, so I really need to keep them all in the In Box.  On my 
>> MacPro (on El Capitan), the emails
>> stay in the In Box until I delete them, which is how I prefer it.  Just 
>> can’t seem to work out
>> how to set up the iMac in the same way.
>> 
>> Thanks
>> 
>> Jewels
>> 
>>> On 19 Nov 2019, at 10:20 pm, Stephen Chape  wrote:
>>> 
>>> Hi Jewels.
>>> 
>>> I now use Mac OS Catalina, but I don’t think this has changed.
>>> So I just took a look at mine.
>>> 
>>> Mail/Preferences/Accounts
>>> Then click on "Mailbox Behaviours"
>>> Then in the box “Erase Deleted Messages” select “Never”
>>> 
>>> I have mine selected for “After One Month"
>>> 
 On 19 Nov 2019, at 9:50 pm, Julie Bedford  wrote:
 
 
 Hi
 
 I have an iMac O/S Mojave and am unable to alter the behaviours in the 
 Mail Preferences so that my Inbox does not delete my emails.
 I have managed to figure out how to retain the sent emails now, but am 
 finding the Mail Behaviour options a little ambiguous to say the least
 and  can only manage to save my inbox for a month.  Under the ’sent 
 mailbox’ option in Preferences it does not list an ‘Inbox’. My
 mail application does show an inbox though.
 
 Would be grateful if anyone can give me a step to step instruction on how 
 not to have my inbox emails automatically deleted.
 
 Many thanks
 
 Jewels
 
 
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe - 
 
>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 

MAIL

[Julie Bedford]

Hi

I’ve been trying to clean up my mail on my MacPro (Elcapitan) and now find I 
can’t send emails.
The message I get is “:  Cannot Send Message Using the server mail.iinet.net.au 
” The server response was
‘authentication required’
Any suggestions ?

Thanks
Jewels

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: MAIL BOX

[Daniel Kerr]

Hi Julie

Deleting from the inbox isn’t “standard” practice for email,…so could either be 
something in the account itself or the settings.
How do you have email set up? Is it POP3 or IMAP? (Or Exchange?)
As I have POP3 and IMAP accounts and have never had email deleted from it at 
all.

So might need a bit more info to advise.

As a “short term’” fix, you could create a folder in Apple Mail “On My Mac” and 
put older emails in to folders there,..rather then in the Inbox.
This saves them all on the computer rather then in the Inbox.
(There’s a whole other long post on the benefits of doing this, rather then 
leaving lots and lots of emails in Inbox, Sent etc). Saving them in “On My Mac” 
folders is more beneficial generally).

Is it just an iinet address or another? 
Let us know the above and we can try and help.
Kind regards
Daniel
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 19 Nov 2019, at 11:05 pm, Julie Bedford  wrote:
> 
> HI Stephen
> 
> Thanks for the assistance. I already have the Erase Deleted Messages as 
> Never, but
> its the ‘In Box’ that gets deleted after one month.  Thing is I am forever 
> going back to my
> in box for work, so I really need to keep them all in the In Box.  On my 
> MacPro (on El Capitan), the emails
> stay in the In Box until I delete them, which is how I prefer it.  Just can’t 
> seem to work out
> how to set up the iMac in the same way.
> 
> Thanks
> 
> Jewels
> 
>> On 19 Nov 2019, at 10:20 pm, Stephen Chape  wrote:
>> 
>> Hi Jewels.
>> 
>> I now use Mac OS Catalina, but I don’t think this has changed.
>> So I just took a look at mine.
>> 
>> Mail/Preferences/Accounts
>> Then click on "Mailbox Behaviours"
>> Then in the box “Erase Deleted Messages” select “Never”
>> 
>> I have mine selected for “After One Month"
>> 
>>> On 19 Nov 2019, at 9:50 pm, Julie Bedford  wrote:
>>> 
>>> 
>>> Hi
>>> 
>>> I have an iMac O/S Mojave and am unable to alter the behaviours in the Mail 
>>> Preferences so that my Inbox does not delete my emails.
>>> I have managed to figure out how to retain the sent emails now, but am 
>>> finding the Mail Behaviour options a little ambiguous to say the least
>>> and  can only manage to save my inbox for a month.  Under the ’sent 
>>> mailbox’ option in Preferences it does not list an ‘Inbox’. My
>>> mail application does show an inbox though.
>>> 
>>> Would be grateful if anyone can give me a step to step instruction on how 
>>> not to have my inbox emails automatically deleted.
>>> 
>>> Many thanks
>>> 
>>> Jewels
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - 
>>> Guidelines - 
>>> Settings & Unsubscribe - 
>>> 
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: MAIL BOX

[Julie Bedford]

HI Stephen

Thanks for the assistance. I already have the Erase Deleted Messages as Never, 
but
its the ‘In Box’ that gets deleted after one month.  Thing is I am forever 
going back to my
in box for work, so I really need to keep them all in the In Box.  On my MacPro 
(on El Capitan), the emails
stay in the In Box until I delete them, which is how I prefer it.  Just can’t 
seem to work out
how to set up the iMac in the same way.

Thanks

Jewels

> On 19 Nov 2019, at 10:20 pm, Stephen Chape  wrote:
> 
> Hi Jewels.
> 
> I now use Mac OS Catalina, but I don’t think this has changed.
> So I just took a look at mine.
> 
> Mail/Preferences/Accounts
> Then click on "Mailbox Behaviours"
> Then in the box “Erase Deleted Messages” select “Never”
> 
> I have mine selected for “After One Month"
> 
>> On 19 Nov 2019, at 9:50 pm, Julie Bedford > > wrote:
>> 
>> 
>> Hi
>> 
>> I have an iMac O/S Mojave and am unable to alter the behaviours in the Mail 
>> Preferences so that my Inbox does not delete my emails.
>> I have managed to figure out how to retain the sent emails now, but am 
>> finding the Mail Behaviour options a little ambiguous to say the least
>> and  can only manage to save my inbox for a month.  Under the ’sent mailbox’ 
>> option in Preferences it does not list an ‘Inbox’. My
>> mail application does show an inbox though.
>> 
>> Would be grateful if anyone can give me a step to step instruction on how 
>> not to have my inbox emails automatically deleted.
>> 
>> Many thanks
>> 
>> Jewels
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - > >
>> Guidelines - > >
>> Settings & Unsubscribe - 
>> > >
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: MAIL BOX

[Stephen Chape]

Hi Jewels.

I now use Mac OS Catalina, but I don’t think this has changed.
So I just took a look at mine.

Mail/Preferences/Accounts
Then click on "Mailbox Behaviours"
Then in the box “Erase Deleted Messages” select “Never”

I have mine selected for “After One Month"

> On 19 Nov 2019, at 9:50 pm, Julie Bedford  wrote:
> 
> 
> Hi
> 
> I have an iMac O/S Mojave and am unable to alter the behaviours in the Mail 
> Preferences so that my Inbox does not delete my emails.
> I have managed to figure out how to retain the sent emails now, but am 
> finding the Mail Behaviour options a little ambiguous to say the least
> and  can only manage to save my inbox for a month.  Under the ’sent mailbox’ 
> option in Preferences it does not list an ‘Inbox’. My
> mail application does show an inbox though.
> 
> Would be grateful if anyone can give me a step to step instruction on how not 
> to have my inbox emails automatically deleted.
> 
> Many thanks
> 
> Jewels
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 


Regards,
Stephen Chape






-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

MAIL BOX

[Julie Bedford]

Hi

I have an iMac O/S Mojave and am unable to alter the behaviours in the Mail 
Preferences so that my Inbox does not delete my emails.
I have managed to figure out how to retain the sent emails now, but am finding 
the Mail Behaviour options a little ambiguous to say the least
and  can only manage to save my inbox for a month.  Under the ’sent mailbox’ 
option in Preferences it does not list an ‘Inbox’. My
mail application does show an inbox though.

Would be grateful if anyone can give me a step to step instruction on how not 
to have my inbox emails automatically deleted.

Many thanks

Jewels


-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe -