Re: Has Anyone Any Suggestions? MYOB AccountEdge

[Alex]

No problem, let me know how you go.

Cheers,  Alex

> On 23 Jun 2019, at 4:30 pm, Julie Bedford  wrote:
> 
> Hi Alex
> 
> Many thanks for your email.  Bernard from the WAMUG list contacted me and 
> gave me his consultant’s number and I called and made an meeting with him 
> tomorrow.  Wish I could have gotten hold of you beforehand.   
> 
> Hopefully I’ll get it sorted tomorrow, if not, I’ll definitely give you a 
> call.
> 
> Much appreciate your offer
> 
> Cheers
> Jewels
> 
>> On 19 Jun 2019, at 11:19 PM, Alex > > wrote:
>> 
>> Hi Jewels,
>> 
>> you may be referring to me in your email below - I am/was an MYOB 
>> consultant, use Macs myself, although most of my work is with the Dark Side.
>> 
>> It would be best if you contact me on my mobile, 0439 388 669, so we can 
>> discuss this more efficiently.  (Preferably later in the day if that suits 
>> you)
>> 
>> My opinion is that it should not be particularly difficult - the 
>> functionality is pretty similar between both platforms, and I expect the 
>> process will be basically the same.
>> 
>> Cheers,  Alex
>> 
>>> On 19 Jun 2019, at 2:00 pm, Julie Bedford >> > wrote:
>>> 
>>> Hi Neil,
>>> 
>>> Many thanks for your detailed email and you have done well to accomplish 
>>> what you have achieved so far.  
>>> 
>>> Problem for me is that I work for myself - my biggest client (who is also a 
>>> friend) has a large roofing company and employs around 13 guys, so that 
>>> definitely puts me in the category of having to be on this new STP system 
>>> unfortunately.  I have spent hours on the phone to MYOB who flatly say 
>>> there are no webinars for training for Account Edge.  They have suggested I 
>>> do the PC version, but have been warned it will not help me set my Mac up 
>>> for this - I guess only to gain an understanding of the system in general.  
>>> They did put me onto people who could help, but when I called them I was 
>>> told they had no experience in Mac, so that was a waste of time.  
>>> 
>>> Every year I pay Mac for the upgrades and their support and have been told 
>>> this webinar will cost $150 (for the PC training).  When I speak to anyone 
>>> at MYOB, they do not appear to have any experience in MYOB.  I am most 
>>> definitely not a happy person about this.
>>> 
>>> I have tried all the alternatives you suggest, including the MYOB 
>>> community, without success.  I recall a few years ago a member of WAMUG 
>>> sounded as though he had good experience in MYOB and was hoping he would 
>>> pick up my initial email and respond.  Sadly, I cannot recall his name 
>>> though.
>>> 
>>> I’ve been using MYOB for years and work alongside a firm of accountants who 
>>> also use MYOB, so I cannot really move to another system.  Also, I really 
>>> do not have time on my hands to learn a different system before the end of 
>>> this month.
>>> 
>>> I guess I’ll continue hunting for someone to assist me.  Many thanks again 
>>> for taking the time to reply to me Neil.
>>> 
>>> Cheers
>>> Jewels
>>> 
 On 19 Jun 2019, at 1:00 PM, Neil Houghton >>> > wrote:
 
 Hi Jewels,
 
 First off - I do not have any experience of MYOB - so this is just more 
 general thoughts on your problem.
 
 I run my own SMSF and do my own investing and accounting (except I need an 
 independent audit) but I am not an accountant (pre-retirement I was an 
 engineer.)
 
 Since I try and do everything paperless, I have had to learn how to 
 interface with the ATO to lodge tax returns, do TBAR reporting etc (but no 
 payroll reporting).
 
 
 So some thoughts:
 
 MYOB Resources:
 I presume you have already checked out the MYOB resources on this:
 > 
 seems to be the MAC specific help centre and 
 > seems to cover 
 STP and gives step by step instructions for the MAC which SEEM quite 
 simple - though I realise ( and have experienced) that things often become 
 more complicated when you actually try and follow simple instructions ;o(
 I also see that the MYOB community has an STP Q page 
 > 
 which includes MAC related Q
 I also see that they offer online support and live chat options
 
 STP alternatives:
 I have no idea how big an organisation you run or how committed you are to 
 MYOB. If you already have a firm commitment and a lot of time/effort 
 invested in your MYOB accounts then I can see that persisting with MYOB 
 and using it for STP is probably your preferred option.
 I notice that if you have four 

Re: Has Anyone Any Suggestions? MYOB AccountEdge

[Julie Bedford]

Hi Alex

Many thanks for your email.  Bernard from the WAMUG list contacted me and gave 
me his consultant’s number and I called and made an meeting with him tomorrow.  
Wish I could have gotten hold of you beforehand.   

Hopefully I’ll get it sorted tomorrow, if not, I’ll definitely give you a call.

Much appreciate your offer

Cheers
Jewels

> On 19 Jun 2019, at 11:19 PM, Alex  wrote:
> 
> Hi Jewels,
> 
> you may be referring to me in your email below - I am/was an MYOB consultant, 
> use Macs myself, although most of my work is with the Dark Side.
> 
> It would be best if you contact me on my mobile, 0439 388 669, so we can 
> discuss this more efficiently.  (Preferably later in the day if that suits 
> you)
> 
> My opinion is that it should not be particularly difficult - the 
> functionality is pretty similar between both platforms, and I expect the 
> process will be basically the same.
> 
> Cheers,  Alex
> 
>> On 19 Jun 2019, at 2:00 pm, Julie Bedford > > wrote:
>> 
>> Hi Neil,
>> 
>> Many thanks for your detailed email and you have done well to accomplish 
>> what you have achieved so far.  
>> 
>> Problem for me is that I work for myself - my biggest client (who is also a 
>> friend) has a large roofing company and employs around 13 guys, so that 
>> definitely puts me in the category of having to be on this new STP system 
>> unfortunately.  I have spent hours on the phone to MYOB who flatly say there 
>> are no webinars for training for Account Edge.  They have suggested I do the 
>> PC version, but have been warned it will not help me set my Mac up for this 
>> - I guess only to gain an understanding of the system in general.  They did 
>> put me onto people who could help, but when I called them I was told they 
>> had no experience in Mac, so that was a waste of time.  
>> 
>> Every year I pay Mac for the upgrades and their support and have been told 
>> this webinar will cost $150 (for the PC training).  When I speak to anyone 
>> at MYOB, they do not appear to have any experience in MYOB.  I am most 
>> definitely not a happy person about this.
>> 
>> I have tried all the alternatives you suggest, including the MYOB community, 
>> without success.  I recall a few years ago a member of WAMUG sounded as 
>> though he had good experience in MYOB and was hoping he would pick up my 
>> initial email and respond.  Sadly, I cannot recall his name though.
>> 
>> I’ve been using MYOB for years and work alongside a firm of accountants who 
>> also use MYOB, so I cannot really move to another system.  Also, I really do 
>> not have time on my hands to learn a different system before the end of this 
>> month.
>> 
>> I guess I’ll continue hunting for someone to assist me.  Many thanks again 
>> for taking the time to reply to me Neil.
>> 
>> Cheers
>> Jewels
>> 
>>> On 19 Jun 2019, at 1:00 PM, Neil Houghton >> > wrote:
>>> 
>>> Hi Jewels,
>>> 
>>> First off - I do not have any experience of MYOB - so this is just more 
>>> general thoughts on your problem.
>>> 
>>> I run my own SMSF and do my own investing and accounting (except I need an 
>>> independent audit) but I am not an accountant (pre-retirement I was an 
>>> engineer.)
>>> 
>>> Since I try and do everything paperless, I have had to learn how to 
>>> interface with the ATO to lodge tax returns, do TBAR reporting etc (but no 
>>> payroll reporting).
>>> 
>>> 
>>> So some thoughts:
>>> 
>>> MYOB Resources:
>>> I presume you have already checked out the MYOB resources on this:
>>> > 
>>> seems to be the MAC specific help centre and 
>>> >> > seems to cover 
>>> STP and gives step by step instructions for the MAC which SEEM quite simple 
>>> - though I realise ( and have experienced) that things often become more 
>>> complicated when you actually try and follow simple instructions ;o(
>>> I also see that the MYOB community has an STP Q page 
>>> >> > 
>>> which includes MAC related Q
>>> I also see that they offer online support and live chat options
>>> 
>>> STP alternatives:
>>> I have no idea how big an organisation you run or how committed you are to 
>>> MYOB. If you already have a firm commitment and a lot of time/effort 
>>> invested in your MYOB accounts then I can see that persisting with MYOB and 
>>> using it for STP is probably your preferred option.
>>> I notice that if you have four or less employees, the ATO is offering no 
>>> cost/low cost STP solutions: 
>>> >>  
>>> 

Re: Has Anyone Any Suggestions? MYOB AccountEdge

[Alex]

Hi Jewels,

you may be referring to me in your email below - I am/was an MYOB consultant, 
use Macs myself, although most of my work is with the Dark Side.

It would be best if you contact me on my mobile, 0439 388 669, so we can 
discuss this more efficiently.  (Preferably later in the day if that suits you)

My opinion is that it should not be particularly difficult - the functionality 
is pretty similar between both platforms, and I expect the process will be 
basically the same.

Cheers,  Alex

> On 19 Jun 2019, at 2:00 pm, Julie Bedford  wrote:
> 
> Hi Neil,
> 
> Many thanks for your detailed email and you have done well to accomplish what 
> you have achieved so far.  
> 
> Problem for me is that I work for myself - my biggest client (who is also a 
> friend) has a large roofing company and employs around 13 guys, so that 
> definitely puts me in the category of having to be on this new STP system 
> unfortunately.  I have spent hours on the phone to MYOB who flatly say there 
> are no webinars for training for Account Edge.  They have suggested I do the 
> PC version, but have been warned it will not help me set my Mac up for this - 
> I guess only to gain an understanding of the system in general.  They did put 
> me onto people who could help, but when I called them I was told they had no 
> experience in Mac, so that was a waste of time.  
> 
> Every year I pay Mac for the upgrades and their support and have been told 
> this webinar will cost $150 (for the PC training).  When I speak to anyone at 
> MYOB, they do not appear to have any experience in MYOB.  I am most 
> definitely not a happy person about this.
> 
> I have tried all the alternatives you suggest, including the MYOB community, 
> without success.  I recall a few years ago a member of WAMUG sounded as 
> though he had good experience in MYOB and was hoping he would pick up my 
> initial email and respond.  Sadly, I cannot recall his name though.
> 
> I’ve been using MYOB for years and work alongside a firm of accountants who 
> also use MYOB, so I cannot really move to another system.  Also, I really do 
> not have time on my hands to learn a different system before the end of this 
> month.
> 
> I guess I’ll continue hunting for someone to assist me.  Many thanks again 
> for taking the time to reply to me Neil.
> 
> Cheers
> Jewels
> 
>> On 19 Jun 2019, at 1:00 PM, Neil Houghton  wrote:
>> 
>> Hi Jewels,
>> 
>> First off - I do not have any experience of MYOB - so this is just more 
>> general thoughts on your problem.
>> 
>> I run my own SMSF and do my own investing and accounting (except I need an 
>> independent audit) but I am not an accountant (pre-retirement I was an 
>> engineer.)
>> 
>> Since I try and do everything paperless, I have had to learn how to 
>> interface with the ATO to lodge tax returns, do TBAR reporting etc (but no 
>> payroll reporting).
>> 
>> 
>> So some thoughts:
>> 
>> MYOB Resources:
>> I presume you have already checked out the MYOB resources on this:
>>  seems to be the MAC specific help centre 
>> and 
>>  seems to cover STP 
>> and gives step by step instructions for the MAC which SEEM quite simple - 
>> though I realise ( and have experienced) that things often become more 
>> complicated when you actually try and follow simple instructions ;o(
>> I also see that the MYOB community has an STP Q page 
>>  
>> which includes MAC related Q
>> I also see that they offer online support and live chat options
>> 
>> STP alternatives:
>> I have no idea how big an organisation you run or how committed you are to 
>> MYOB. If you already have a firm commitment and a lot of time/effort 
>> invested in your MYOB accounts then I can see that persisting with MYOB and 
>> using it for STP is probably your preferred option.
>> I notice that if you have four or less employees, the ATO is offering no 
>> cost/low cost STP solutions: 
>> 
>> This may not be an option/choice for you but I mention it because I took a 
>> similar path with my SMSF - my accountant died and, rather than find a new 
>> accountant, I decided I was happy doing the accounts myself (I pretty much 
>> did this anyway - the accountant just checked it and lodged the return). I 
>> had decided against dedicated SMSF software (tried it, didn’t like it) and 
>> have used a series of Excel workbooks to handle everything ( not an approach 
>> I would suggest for most but it works for me) - so my problem was how to 
>> actually lodge the returns myself. A similar ATO webpage for SMSF reporting 
>> solutions led me to find a free online accounting system which allows me to 
>> lodge the tax returns direct to the ATO. I don't use this system for my 
>> accounting (still with Excel) I 

Re: Has Anyone Any Suggestions? MYOB AccountEdge

[Neil Houghton]

No problem Jewels,

Obviously you have already tried the "simple" step by step instructions for the 
MAC on <http://help.myob.com.au/ae18/mac/new_features_7.001.htm>  I cannot say 
that I am surprised that when you actually try to implement this it is not as 
"simple" as they like to make out - unfortunately it seems to be a standard 
marketing tactic to try and sell all these things as quick and easy and reality 
ends up being a bit different.

Hopefully someone else on the list may have some real experience of this - good 
luck.

Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com


-Original Message-
From:  on behalf of Julie 
Bedford 
Reply-To: WAMUG 
Date: Wednesday, 19 June 2019 at 14:00
To: WAMUG 
Subject: Re: Has Anyone Any Suggestions?  MYOB AccountEdge

Hi Neil,

Many thanks for your detailed email and you have done well to accomplish 
what you have achieved so far.  

Problem for me is that I work for myself - my biggest client (who is also a 
friend) has a large roofing company and employs around 13 guys, so that 
definitely puts me in the category of having to be on this new STP system 
unfortunately.  I have spent hours on the phone to MYOB who flatly say there 
are no webinars for training for Account Edge.  They have suggested I do the PC 
version, but have been warned it will not help me set my Mac up for this - I 
guess only to gain an understanding of the system in general.  They did put me 
onto people who could help, but when I called them I was told they had no 
experience in Mac, so that was a waste of time.  

Every year I pay Mac for the upgrades and their support and have been told 
this webinar will cost $150 (for the PC training).  When I speak to anyone at 
MYOB, they do not appear to have any experience in MYOB.  I am most definitely 
not a happy person about this.

I have tried all the alternatives you suggest, including the MYOB 
community, without success.  I recall a few years ago a member of WAMUG sounded 
as though he had good experience in MYOB and was hoping he would pick up my 
initial email and respond.  Sadly, I cannot recall his name though.

I’ve been using MYOB for years and work alongside a firm of accountants who 
also use MYOB, so I cannot really move to another system.  Also, I really do 
not have time on my hands to learn a different system before the end of this 
month.

I guess I’ll continue hunting for someone to assist me.  Many thanks again 
for taking the time to reply to me Neil.

Cheers
Jewels

> On 19 Jun 2019, at 1:00 PM, Neil Houghton  wrote:
> 
> Hi Jewels,
> 
> First off - I do not have any experience of MYOB - so this is just more 
general thoughts on your problem.
> 
> I run my own SMSF and do my own investing and accounting (except I need 
an independent audit) but I am not an accountant (pre-retirement I was an 
engineer.)
> 
> Since I try and do everything paperless, I have had to learn how to 
interface with the ATO to lodge tax returns, do TBAR reporting etc (but no 
payroll reporting).
> 
> 
> So some thoughts:
> 
> MYOB Resources:
> I presume you have already checked out the MYOB resources on this:
> <http://help.myob.com.au/ae18/mac/> seems to be the MAC specific help 
centre and 
> <http://help.myob.com.au/ae18/mac/new_features_7.001.htm> seems to cover 
STP and gives step by step instructions for the MAC which SEEM quite simple - 
though I realise ( and have experienced) that things often become more 
complicated when you actually try and follow simple instructions ;o(
> I also see that the MYOB community has an STP Q page 
<https://community.myob.com/t5/Single-Touch-Payroll-STP-Q-A/bd-p/STPQnA> which 
includes MAC related Q
> I also see that they offer online support and live chat options
> 
> STP alternatives:
> I have no idea how big an organisation you run or how committed you are 
to MYOB. If you already have a firm commitment and a lot of time/effort 
invested in your MYOB accounts then I can see that persisting with MYOB and 
using it for STP is probably your preferred option.
> I notice that if you have four or less employees, the ATO is offering no 
cost/low cost STP solutions: 
<https://www.ato.gov.au/business/single-touch-payroll/in-detail/low-cost-single-touch-payroll-solutions/>
> This may not be an option/choice for you but I mention it because I took 
a similar path with my SMSF - my accountant died and, rather than find a new 
accountant, I decided I was happy doing the accounts myself (I pretty much did 
this anyway - the accountant just checked it and lodged the return). I had 
decided against dedicated SMSF software (tried it, didn’t like it) and have 
used a serie

Re: Has Anyone Any Suggestions? MYOB AccountEdge

[Julie Bedford]

Hi Neil,

Many thanks for your detailed email and you have done well to accomplish what 
you have achieved so far.  

Problem for me is that I work for myself - my biggest client (who is also a 
friend) has a large roofing company and employs around 13 guys, so that 
definitely puts me in the category of having to be on this new STP system 
unfortunately.  I have spent hours on the phone to MYOB who flatly say there 
are no webinars for training for Account Edge.  They have suggested I do the PC 
version, but have been warned it will not help me set my Mac up for this - I 
guess only to gain an understanding of the system in general.  They did put me 
onto people who could help, but when I called them I was told they had no 
experience in Mac, so that was a waste of time.  

Every year I pay Mac for the upgrades and their support and have been told this 
webinar will cost $150 (for the PC training).  When I speak to anyone at MYOB, 
they do not appear to have any experience in MYOB.  I am most definitely not a 
happy person about this.

I have tried all the alternatives you suggest, including the MYOB community, 
without success.  I recall a few years ago a member of WAMUG sounded as though 
he had good experience in MYOB and was hoping he would pick up my initial email 
and respond.  Sadly, I cannot recall his name though.

I’ve been using MYOB for years and work alongside a firm of accountants who 
also use MYOB, so I cannot really move to another system.  Also, I really do 
not have time on my hands to learn a different system before the end of this 
month.

I guess I’ll continue hunting for someone to assist me.  Many thanks again for 
taking the time to reply to me Neil.

Cheers
Jewels

> On 19 Jun 2019, at 1:00 PM, Neil Houghton  wrote:
> 
> Hi Jewels,
> 
> First off - I do not have any experience of MYOB - so this is just more 
> general thoughts on your problem.
> 
> I run my own SMSF and do my own investing and accounting (except I need an 
> independent audit) but I am not an accountant (pre-retirement I was an 
> engineer.)
> 
> Since I try and do everything paperless, I have had to learn how to interface 
> with the ATO to lodge tax returns, do TBAR reporting etc (but no payroll 
> reporting).
> 
> 
> So some thoughts:
> 
> MYOB Resources:
> I presume you have already checked out the MYOB resources on this:
>  seems to be the MAC specific help centre 
> and 
>  seems to cover STP 
> and gives step by step instructions for the MAC which SEEM quite simple - 
> though I realise ( and have experienced) that things often become more 
> complicated when you actually try and follow simple instructions ;o(
> I also see that the MYOB community has an STP Q page 
>  
> which includes MAC related Q
> I also see that they offer online support and live chat options
> 
> STP alternatives:
> I have no idea how big an organisation you run or how committed you are to 
> MYOB. If you already have a firm commitment and a lot of time/effort invested 
> in your MYOB accounts then I can see that persisting with MYOB and using it 
> for STP is probably your preferred option.
> I notice that if you have four or less employees, the ATO is offering no 
> cost/low cost STP solutions: 
> 
> This may not be an option/choice for you but I mention it because I took a 
> similar path with my SMSF - my accountant died and, rather than find a new 
> accountant, I decided I was happy doing the accounts myself (I pretty much 
> did this anyway - the accountant just checked it and lodged the return). I 
> had decided against dedicated SMSF software (tried it, didn’t like it) and 
> have used a series of Excel workbooks to handle everything ( not an approach 
> I would suggest for most but it works for me) - so my problem was how to 
> actually lodge the returns myself. A similar ATO webpage for SMSF reporting 
> solutions led me to find a free online accounting system which allows me to 
> lodge the tax returns direct to the ATO. I don't use this system for my 
> accounting (still with Excel) I just enter my return figures manually the 
> lodge the return. I see that they also say that they offer STP - see 
>  however this is 
> not a recommendation - my only experience with them is to lodge my annual 
> SMSF return which works fine for me - I have no idea how their STP would work 
> for you. I have also found their systems can change from year to year - last 
> year I had to move from browser based to their desktop app and install Java - 
> and not just the standard OSX deployment - from memory Java Runtime 
> environment (JRE) and Java Development Kit (JDK) were required.
> As I say, this may have no