Re: Shaded background printing Mail and Pages Documents
Hello Ronni, “Scale to fit Paper Size” is selected. Starting in Safe Mode unfortunately made no difference. So the problem remains but I really appreciate you trying to help resolve it. If it is ever resolved, I will certainly let you know what fixed it. Cheers, Graham On 20 May 2014, at 1:32 pm, Ronni Brown ro...@mac.com wrote: Hello Graham, I am not familiar with your printer, and I cannot produce the issues you are experiencing. But in the Print Preview under Layout Paper Handling - 'Scale to fit Paper Size' is selected? If still having no luck with printing in Mail - You could try booting Mavericks in Safe Mode, then open Mail and see if the problem occurs while in Safe Mode. 1. Shut down your Mac and wait 10 seconds. 2. Press the power button. 3. Immediately after you hear the startup tone, hold down the Shift key. You should press the Shift key as soon as possible after you hear the startup tone, but not before. 4. Release the Shift key when you see the gray Apple logo and progress indicator (spinning gear). To leave safe mode, restart your Mac normally without holding down any keys during startup. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.9.3 Mavericks Windows 7 Ultimate (under sufferance) On 20 May 2014, at 1:11 pm, Graham Rabe gra...@rabe.com.au wrote: Hello Ronni, The printer is a Kyocera FS-1028 MFP - Driver version 8.1210 I’ve spoken to Kyocera Support and they have tried to replicate the problem without any success. I have all setting as recommended by you. Thanks for your support. Cheers, Graham On 20 May 2014, at 12:03 pm, Ronda Brown ro...@mac.com wrote: Hello Graham, What Printer are you using? Have you checked in the Print Preview window that appears after you select Print that you have Scale 100% and Border None Layout Pages per sheet: 1 Cheers, Ronni Sent from Ronni's iPad4 On 20 May 2014, at 11:05 am, Graham Rabe gra...@rabe.com.au wrote: Any suggestions about getting rid of the shaded background on pages when printing Pages documents and emails in Mail? Also, in Mail the last line on any page in a printed email is cut in half - top half on bottom of 1st page and bottom half on top of 2nd page. All page setting are set to A4 and Mail is the only software with this problem. A Google search has not turned up anything helpful. Thanks. Graham Rabe Macbook Air 15” OS X 10.9.3 1.7GHz Intel Core i5 4 GB 1333 MHz DDR3 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Shaded background printing Mail and Pages Documents
Hello Graham, If Scale to Fit Paper Size is selected - Deselect it. It seems to be a 'Page Break' issue in Mail - Not a printer problem. Cheers, Ronni Sent from Ronni's iPad4 On 20 May 2014, at 2:05 pm, Graham Rabe gra...@rabe.com.au wrote: Hello Ronni, “Scale to fit Paper Size” is selected. Starting in Safe Mode unfortunately made no difference. So the problem remains but I really appreciate you trying to help resolve it. If it is ever resolved, I will certainly let you know what fixed it. Cheers, Graham On 20 May 2014, at 1:32 pm, Ronni Brown ro...@mac.com wrote: Hello Graham, I am not familiar with your printer, and I cannot produce the issues you are experiencing. But in the Print Preview under Layout Paper Handling - 'Scale to fit Paper Size' is selected? If still having no luck with printing in Mail - You could try booting Mavericks in Safe Mode, then open Mail and see if the problem occurs while in Safe Mode. 1. Shut down your Mac and wait 10 seconds. 2. Press the power button. 3. Immediately after you hear the startup tone, hold down the Shift key. You should press the Shift key as soon as possible after you hear the startup tone, but not before. 4. Release the Shift key when you see the gray Apple logo and progress indicator (spinning gear). To leave safe mode, restart your Mac normally without holding down any keys during startup. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.9.3 Mavericks Windows 7 Ultimate (under sufferance) On 20 May 2014, at 1:11 pm, Graham Rabe gra...@rabe.com.au wrote: Hello Ronni, The printer is a Kyocera FS-1028 MFP - Driver version 8.1210 I’ve spoken to Kyocera Support and they have tried to replicate the problem without any success. I have all setting as recommended by you. Thanks for your support. Cheers, Graham On 20 May 2014, at 12:03 pm, Ronda Brown ro...@mac.com wrote: Hello Graham, What Printer are you using? Have you checked in the Print Preview window that appears after you select Print that you have Scale 100% and Border None Layout Pages per sheet: 1 Cheers, Ronni Sent from Ronni's iPad4 On 20 May 2014, at 11:05 am, Graham Rabe gra...@rabe.com.au wrote: Any suggestions about getting rid of the shaded background on pages when printing Pages documents and emails in Mail? Also, in Mail the last line on any page in a printed email is cut in half - top half on bottom of 1st page and bottom half on top of 2nd page. All page setting are set to A4 and Mail is the only software with this problem. A Google search has not turned up anything helpful. Thanks. Graham Rabe Macbook Air 15” OS X 10.9.3 1.7GHz Intel Core i5 4 GB 1333 MHz DDR3 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Shaded background printing Mail and Pages Documents
Hello Ronni, The problem remains whether Scale to Fit Paper Size is selected or deselected. The default is deselected. I’ll do some more research on “Page Break” issue in Mail - good tip. Cheers, Graham On 20 May 2014, at 3:00 pm, Ronda Brown ro...@mac.com wrote: Hello Graham, If Scale to Fit Paper Size is selected - Deselect it. It seems to be a 'Page Break' issue in Mail - Not a printer problem. Cheers, Ronni Sent from Ronni's iPad4 On 20 May 2014, at 2:05 pm, Graham Rabe gra...@rabe.com.au wrote: Hello Ronni, “Scale to fit Paper Size” is selected. Starting in Safe Mode unfortunately made no difference. So the problem remains but I really appreciate you trying to help resolve it. If it is ever resolved, I will certainly let you know what fixed it. Cheers, Graham On 20 May 2014, at 1:32 pm, Ronni Brown ro...@mac.com wrote: Hello Graham, I am not familiar with your printer, and I cannot produce the issues you are experiencing. But in the Print Preview under Layout Paper Handling - 'Scale to fit Paper Size' is selected? If still having no luck with printing in Mail - You could try booting Mavericks in Safe Mode, then open Mail and see if the problem occurs while in Safe Mode. 1. Shut down your Mac and wait 10 seconds. 2. Press the power button. 3. Immediately after you hear the startup tone, hold down the Shift key. You should press the Shift key as soon as possible after you hear the startup tone, but not before. 4. Release the Shift key when you see the gray Apple logo and progress indicator (spinning gear). To leave safe mode, restart your Mac normally without holding down any keys during startup. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.9.3 Mavericks Windows 7 Ultimate (under sufferance) On 20 May 2014, at 1:11 pm, Graham Rabe gra...@rabe.com.au wrote: Hello Ronni, The printer is a Kyocera FS-1028 MFP - Driver version 8.1210 I’ve spoken to Kyocera Support and they have tried to replicate the problem without any success. I have all setting as recommended by you. Thanks for your support. Cheers, Graham On 20 May 2014, at 12:03 pm, Ronda Brown ro...@mac.com wrote: Hello Graham, What Printer are you using? Have you checked in the Print Preview window that appears after you select Print that you have Scale 100% and Border None Layout Pages per sheet: 1 Cheers, Ronni Sent from Ronni's iPad4 On 20 May 2014, at 11:05 am, Graham Rabe gra...@rabe.com.au wrote: Any suggestions about getting rid of the shaded background on pages when printing Pages documents and emails in Mail? Also, in Mail the last line on any page in a printed email is cut in half - top half on bottom of 1st page and bottom half on top of 2nd page. All page setting are set to A4 and Mail is the only software with this problem. A Google search has not turned up anything helpful. Thanks. Graham Rabe Macbook Air 15” OS X 10.9.3 1.7GHz Intel Core i5 4 GB 1333 MHz DDR3 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Shaded background printing Mail and Pages Documents
Hello Ronni, I forgot to mention that this is a problem only with my Macbook Air (purchased 2011 using Mavericks 10.9.3). My iMac (purchased January 2013 using Mavericks 10.9.3 and a Kyocera FS-C2526 MFP printer) has neither of the problems. However, other iMacs on Mavericks also have the split line issue - see the following from an Apple discussion site: HT5361 Line cut off when printing email - page break issue ... discussions.apple.com › ... › OS X Mavericks › Discussions Mar 19, 2014 - When I print a copy of an email that I compose, sometimes the page break between page 1 and page 2 of the printed email cuts a line horizontally in half - that is, the top half of the last line ... iMac, OS X Mavericks (10.9.2). Issues with multiple things since Mavericks update - Apple Support ... 25 Oct 2013 Swipes in Safari stop working: Apple Support Communities 22 Oct 2013 More results from discussions.apple.com Cheers, Graham On 20 May 2014, at 3:00 pm, Ronda Brown ro...@mac.com wrote: Hello Graham, If Scale to Fit Paper Size is selected - Deselect it. It seems to be a 'Page Break' issue in Mail - Not a printer problem. Cheers, Ronni Sent from Ronni's iPad4 On 20 May 2014, at 2:05 pm, Graham Rabe gra...@rabe.com.au wrote: Hello Ronni, “Scale to fit Paper Size” is selected. Starting in Safe Mode unfortunately made no difference. So the problem remains but I really appreciate you trying to help resolve it. If it is ever resolved, I will certainly let you know what fixed it. Cheers, Graham On 20 May 2014, at 1:32 pm, Ronni Brown ro...@mac.com wrote: Hello Graham, I am not familiar with your printer, and I cannot produce the issues you are experiencing. But in the Print Preview under Layout Paper Handling - 'Scale to fit Paper Size' is selected? If still having no luck with printing in Mail - You could try booting Mavericks in Safe Mode, then open Mail and see if the problem occurs while in Safe Mode. 1. Shut down your Mac and wait 10 seconds. 2. Press the power button. 3. Immediately after you hear the startup tone, hold down the Shift key. You should press the Shift key as soon as possible after you hear the startup tone, but not before. 4. Release the Shift key when you see the gray Apple logo and progress indicator (spinning gear). To leave safe mode, restart your Mac normally without holding down any keys during startup. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.9.3 Mavericks Windows 7 Ultimate (under sufferance) On 20 May 2014, at 1:11 pm, Graham Rabe gra...@rabe.com.au wrote: Hello Ronni, The printer is a Kyocera FS-1028 MFP - Driver version 8.1210 I’ve spoken to Kyocera Support and they have tried to replicate the problem without any success. I have all setting as recommended by you. Thanks for your support. Cheers, Graham On 20 May 2014, at 12:03 pm, Ronda Brown ro...@mac.com wrote: Hello Graham, What Printer are you using? Have you checked in the Print Preview window that appears after you select Print that you have Scale 100% and Border None Layout Pages per sheet: 1 Cheers, Ronni Sent from Ronni's iPad4 On 20 May 2014, at 11:05 am, Graham Rabe gra...@rabe.com.au wrote: Any suggestions about getting rid of the shaded background on pages when printing Pages documents and emails in Mail? Also, in Mail the last line on any page in a printed email is cut in half - top half on bottom of 1st page and bottom half on top of 2nd page. All page setting are set to A4 and Mail is the only software with this problem. A Google search has not turned up anything helpful. Thanks. Graham Rabe Macbook Air 15” OS X 10.9.3 1.7GHz Intel Core i5 4 GB 1333 MHz DDR3 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Shaded background printing Mail and Pages Documents
Hello Graham, What Printer are you using? Have you checked in the Print Preview window that appears after you select Print that you have Scale 100% and Border None Layout Pages per sheet: 1 Cheers, Ronni Sent from Ronni's iPad4 On 20 May 2014, at 11:05 am, Graham Rabe gra...@rabe.com.au wrote: Any suggestions about getting rid of the shaded background on pages when printing Pages documents and emails in Mail? Also, in Mail the last line on any page in a printed email is cut in half - top half on bottom of 1st page and bottom half on top of 2nd page. All page setting are set to A4 and Mail is the only software with this problem. A Google search has not turned up anything helpful. Thanks. Graham Rabe Macbook Air 15” OS X 10.9.3 1.7GHz Intel Core i5 4 GB 1333 MHz DDR3 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Shaded background printing Mail and Pages Documents
Hello Ronni, The printer is a Kyocera FS-1028 MFP - Driver version 8.1210 I’ve spoken to Kyocera Support and they have tried to replicate the problem without any success. I have all setting as recommended by you. Thanks for your support. Cheers, Graham On 20 May 2014, at 12:03 pm, Ronda Brown ro...@mac.com wrote: Hello Graham, What Printer are you using? Have you checked in the Print Preview window that appears after you select Print that you have Scale 100% and Border None Layout Pages per sheet: 1 Cheers, Ronni Sent from Ronni's iPad4 On 20 May 2014, at 11:05 am, Graham Rabe gra...@rabe.com.au wrote: Any suggestions about getting rid of the shaded background on pages when printing Pages documents and emails in Mail? Also, in Mail the last line on any page in a printed email is cut in half - top half on bottom of 1st page and bottom half on top of 2nd page. All page setting are set to A4 and Mail is the only software with this problem. A Google search has not turned up anything helpful. Thanks. Graham Rabe Macbook Air 15” OS X 10.9.3 1.7GHz Intel Core i5 4 GB 1333 MHz DDR3 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
Re: Shaded background printing Mail and Pages Documents
Hello Graham, I am not familiar with your printer, and I cannot produce the issues you are experiencing. But in the Print Preview under Layout Paper Handling - 'Scale to fit Paper Size' is selected? If still having no luck with printing in Mail - You could try booting Mavericks in Safe Mode, then open Mail and see if the problem occurs while in Safe Mode. 1. Shut down your Mac and wait 10 seconds. 2. Press the power button. 3. Immediately after you hear the startup tone, hold down the Shift key. You should press the Shift key as soon as possible after you hear the startup tone, but not before. 4. Release the Shift key when you see the gray Apple logo and progress indicator (spinning gear). To leave safe mode, restart your Mac normally without holding down any keys during startup. Cheers, Ronni 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt 2.3GHz / 8GB / 750GB @ 7200rpm HD OS X 10.9.3 Mavericks Windows 7 Ultimate (under sufferance) On 20 May 2014, at 1:11 pm, Graham Rabe gra...@rabe.com.au wrote: Hello Ronni, The printer is a Kyocera FS-1028 MFP - Driver version 8.1210 I’ve spoken to Kyocera Support and they have tried to replicate the problem without any success. I have all setting as recommended by you. Thanks for your support. Cheers, Graham On 20 May 2014, at 12:03 pm, Ronda Brown ro...@mac.com wrote: Hello Graham, What Printer are you using? Have you checked in the Print Preview window that appears after you select Print that you have Scale 100% and Border None Layout Pages per sheet: 1 Cheers, Ronni Sent from Ronni's iPad4 On 20 May 2014, at 11:05 am, Graham Rabe gra...@rabe.com.au wrote: Any suggestions about getting rid of the shaded background on pages when printing Pages documents and emails in Mail? Also, in Mail the last line on any page in a printed email is cut in half - top half on bottom of 1st page and bottom half on top of 2nd page. All page setting are set to A4 and Mail is the only software with this problem. A Google search has not turned up anything helpful. Thanks. Graham Rabe Macbook Air 15” OS X 10.9.3 1.7GHz Intel Core i5 4 GB 1333 MHz DDR3 -- The WA Macintosh User Group Mailing List -- Archives - http://www.wamug.org.au/mailinglist/archives.shtml Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml Settings Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
