RE:[wdvltalk] Computer problem update
Robert asked... Tim do you know what model was for the motherboard this happened on? We have several 270's... I would like to fix the problem before having it. Tim responds: I don't have one at my desk, and all the ones close to me are in use so I can't crack one open. :-) I did hit the Dell site with the service tags and it didn't have much info on the motherboard other than that it came with one. Unfortunately, since we've outsourced the upgrading, I probably won't see the inside of another one at all. If you want to email me offlist we could talk about it more. Tim [EMAIL PROTECTED] The WDVL Discussion List from WDVL.COM To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: unknown lmsubst tag argument: '' To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
Re: [wdvltalk] Computer problem update
It turns out that the computer that they purchased is not compatible with the SBC DSL that they use. Is there some way to fix this? There sure is...tell Dell to stop lying and make good on the support options they're supposed to offer. DSL is in no way reliant on knowing anything about your computer set up all you need is a working modem to talk to the service and you're fine. Now having the computer compatible with the modem is a different matter... MOU ___ Yahoo! Messenger - NEW crystal clear PC to PC calling worldwide with voicemail http://uk.messenger.yahoo.com The WDVL Discussion List from WDVL.COM To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
Re: [wdvltalk] Computer problem update
They finally found someone who knows what they are talking about. Seems that they need version 6.1 of SBC. A neighbor came over and installed it for them. I am just waiting to hear if it is still working this morning. :-) Sheila Fenelon wrote: If you were asking me I'm not the best one to answer. I use Linux more than Windows. Maybe someone else can offer some suggestions or maybe the machine came with McAfee or Norton. Sheila http://www.shefen.com/ The WDVL Discussion List from WDVL.COM To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
Re:[wdvltalk] Computer problem update
Riva, I'm just now getting to this thread...was out on vacation. I don't think you mentioned the Dell model...was it by any chance an Optiplex GX270? Our school district bought a boatload of those from Dell, and they're generally good machines, but the motherboard was revised and used a different USB chip that has a tendency to fry itself. Symptoms include frozen video, limited or no USB port response, and eventually total failure to boot. We have recently finished negotiations with Dell to replace ALL the motherboards on these machines (some 900 machines) free of charge with a different version that uses the old chip. Most of the fried machines I've looked at so far have visible burn or scorch marks on the USB chip in the middle of the motherboard, so it's easy to tell. At first we thought it was due to some people's PDAs sucking too much juice through the ports but then we had several fail that weren't supporting *any* USB devices (they were even using PS2 mice). Hope it helps. Tim _ Tim Furry Denver Public Schools The WDVL Discussion List from WDVL.COM To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: unknown lmsubst tag argument: '' To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
RE: [wdvltalk] Computer problem update
Tim do you know what model was for the motherboard this happened on? We have several 270's... I would like to fix the problem before having it :) Thanks Robert == Robert Hoenig Business System Analyst -Original Message- From: Furry, Tim [mailto:[EMAIL PROTECTED] Sent: Wednesday, January 11, 2006 9:27 AM To: wdvltalk@lists.wdvl.com Subject: Re:[wdvltalk] Computer problem update Riva, I'm just now getting to this thread...was out on vacation. I don't think you mentioned the Dell model...was it by any chance an Optiplex GX270? Our school district bought a boatload of those from Dell, and they're generally good machines, but the motherboard was revised and used a different USB chip that has a tendency to fry itself. Symptoms include frozen video, limited or no USB port response, and eventually total failure to boot. We have recently finished negotiations with Dell to replace ALL the motherboards on these machines (some 900 machines) free of charge with a different version that uses the old chip. Most of the fried machines I've looked at so far have visible burn or scorch marks on the USB chip in the middle of the motherboard, so it's easy to tell. At first we thought it was due to some people's PDAs sucking too much juice through the ports but then we had several fail that weren't supporting *any* USB devices (they were even using PS2 mice). Hope it helps. Tim _ Tim Furry Denver Public Schools * The WDVL Discussion List from WDVL.COM * To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: unknown lmsubst tag argument: '' To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. __ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email __ This message has been scanned by Johann A. Krause INC - Janesville \ NothelferGilman. The WDVL Discussion List from WDVL.COM To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: unknown lmsubst tag argument: '' To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
Re: [wdvltalk] Computer problem update
Portman wrote: They finally found someone who knows what they are talking about. Seems that they need version 6.1 of SBC. A neighbor came over and installed it for them. I am just waiting to hear if it is still working this morning. Even if it is it's only a matter of time before it isn't without a firewall. She should get an internet router. They're plenty cheap and great insurance. They allow visitors with laptops or other added puters to share the connection as the occasion arises, and they don't impose the awful overhead of a software firewall. -- Blessed is the nation whose God is the Lord.Psalm 33:12 NIV Team OS/2 ** Reg. Linux User #211409 Felix Miata *** http://mrmazda.no-ip.com/auth/ The WDVL Discussion List from WDVL.COM To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
Re: [wdvltalk] Computer problem update
Portman wrote: It turns out that the computer that they purchased is not compatible with the SBC DSL that they use. Is there some way to fix this? They have Genuine Windows XP Media Center on the computer - I checked the MS website but the page is down. That's all hogwash. DSL need know nothing about any computer. Never connect any computer directly to any cable or DSL modem. Get a cable/DSL internet hardware router/firewall/switch for as little as $40 excluding any rebates from Staples or Office Depot or Wal Mart or wherever. Connect (network, either wired or wireless) the computer to the internet router. Connect the internet router to the DSL modem. Use your web browser to configure your internet router with whatever custom settings SBC may require if it fails to work immediately right out of the box. -- Blessed is the nation whose God is the Lord.Psalm 33:12 NIV Team OS/2 ** Reg. Linux User #211409 Felix Miata *** http://mrmazda.no-ip.com/auth/ The WDVL Discussion List from WDVL.COM To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
Re: [wdvltalk] Computer problem update
Felix Miata wrote: Portman wrote: It turns out that the computer that they purchased is not compatible with the SBC DSL that they use. Is there some way to fix this? They have Genuine Windows XP Media Center on the computer - I checked the MS website but the page is down. That's all hogwash. DSL need know nothing about any computer. I agreed. I didn't pay attention at the beginning of this thread. Did the computer ever boot properly? Will it boot now when not plugged into the DSL modem? I wonder if it got slammer by a virus already. Sheila http://www.shefen.com/ The WDVL Discussion List from WDVL.COM To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
Re: [wdvltalk] Computer problem update
It did boot initially and then they had some kind of problem with the keyboard not working. I had her unplug the keyboard and try it in another USB port and it worked fine. She then called Dell and they sorted that out. Then she loaded the SBC on to her computer and it worked fine until they shut it down. When they restarted the next day, that is when all the problems started. How would I check for a virus? Riva Sheila Fenelon wrote: Felix Miata wrote: Portman wrote: It turns out that the computer that they purchased is not compatible with the SBC DSL that they use. Is there some way to fix this? They have Genuine Windows XP Media Center on the computer - I checked the MS website but the page is down. That's all hogwash. DSL need know nothing about any computer. I agreed. I didn't pay attention at the beginning of this thread. Did the computer ever boot properly? Will it boot now when not plugged into the DSL modem? I wonder if it got slammer by a virus already. Sheila http://www.shefen.com/ • The WDVL Discussion List from WDVL.COM • To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with. • The WDVL Discussion List from WDVL.COM • To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
Re: [wdvltalk] Computer problem update
Dell. Todd Richards wrote: According to who - SBC or Dell? Sounds like it's a cheap excuse at your expense. Todd • The WDVL Discussion List from WDVL.COM • To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
RE: [wdvltalk] Computer problem update
What a load of bull, sorry but you have a clueless person at SBC. When talking to support at SBC tell them she has XP Professional not Media Center. As far as networking goes it is the exact same program because Media Center is just a super set of applications that run on top of XP Pro. That superset is the media features and they have nothing to do with the internet. SBC should be used through a router anyway because you want that firewall protection. Cheryl D. Wise MS FrontPage MVP Certified Professional Web Developer Start to Web's newest online class - Introduction to CSS registration ends Jan. 14th Special Introductory offer See http://starttoweb.com -Original Message- From: Portman It turns out that the computer that they purchased is not compatible with the SBC DSL that they use. Is there some way to fix this? They have Genuine Windows XP Media Center on the computer - I checked the MS website but the page is down. The WDVL Discussion List from WDVL.COM To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
Re: [wdvltalk] Computer problem update
On Tue, 2006-01-10 at 13:16 -0500, Portman wrote: It turns out that the computer that they purchased is not compatible with the SBC DSL that they use. Is there some way to fix this? They have Genuine Windows XP Media Center on the computer - I checked the MS website but the page is down. ??? That's very odd of them to say that..a Windows computer is not compatible with the internet? cheers, Mark The WDVL Discussion List from WDVL.COM To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.
RE: [wdvltalk] Computer problem update
Nah, it just means they have a script and don't know anything that isn't on the script it isn't supported. That means any variation such as Tablet PC and Media Center are not supported but if you tell them xp then suddenly it is. Cheryl D. Wise MS FrontPage MVP Certified Professional Web Developer Start to Web's newest online class - Introduction to CSS registration ends Jan. 14th Special Introductory offer See http://starttoweb.com -Original Message- From: gmail On Tue, 2006-01-10 at 13:16 -0500, Portman wrote: It turns out that the computer that they purchased is not compatible with the SBC DSL that they use. Is there some way to fix this? They have Genuine Windows XP Media Center on the computer - I checked the MS website but the page is down. ??? That's very odd of them to say that..a Windows computer is not compatible with the internet? cheers, The WDVL Discussion List from WDVL.COM To Join wdvltalk, Send An Email To: mailto:[EMAIL PROTECTED] or use the web interface http://e-newsletters.internet.com/discussionlists.html/ Send Your Posts To: wdvltalk@lists.wdvl.com To change subscription settings, add a password or view the web interface: http://intm-dl.sparklist.com/read/?forum=wdvltalk http://www.wdvl.com ___ You are currently subscribed to wdvltalk as: archive@jab.org To unsubscribe send a blank email to [EMAIL PROTECTED] To unsubscribe via postal mail, please contact us at: Jupitermedia Corp. Attn: Discussion List Management 475 Park Avenue South New York, NY 10016 Please include the email address which you have been contacted with.