Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-21 Thread Delirium

On 11/12/12 2:49 PM, David Gerard wrote:

Yet another PR company busted:

   
http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/9671471/Finsbury-edited-Alisher-Usmanovs-Wikipedia-page.html
   http://www.thetimes.co.uk/tto/business/industries/telecoms/article3597035.ece
(you can read the article text in "View source")

The industry response? An apparently unanimous "our bad behaviour is
totally Wikipedia's fault":

   
http://www.prweek.com/uk/news/1159206/pr-industry-blames-cumbersome-wikipedia-finsbury-editing-issue/

Guys, this really doesn't help your case.


Lying somewhere between amusing and sad, The Times has an update to 
their article (linked above) noting that Alisher Usmanov is now suing 
them over that exposé. Will be interesting to see if any more facts come 
to light in that suit.


-Mark


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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-17 Thread Charles Matthews
On 17 November 2012 16:10, Andreas Kolbe  wrote:
> On Sat, Nov 17, 2012 at 8:14 AM, Charles Matthews <
> charles.r.matth...@ntlworld.com> wrote:
>
>> On 17 November 2012 01:34, Andreas Kolbe  wrote:
>>
>> > Well, no, because the Foundation has made it abundantly clear that they
>> > assume no responsibility whatsoever for content, or for questions like
>> > whether we have flagged revisions or not. All of that is fully delegated
>> to
>> > the community.
>>
>
>> In a couple of misleading senses you could argue this. The legal buck
>> stops with the WMF.
>
>
>
> No it does not, except in very limited circumstances: if the Foundation
> receives a DMCA takedown notice and don't respond to it, they become
> liable, as in the recent Loriot case. And if they are advised of child
> pornography and fail to remove it from servers, they become liable. But
> beyond such limited cases, they do not have legal responsibility for the
> content of Wikipedia articles, the Wikipedia main page, or Commons
> categories or Wikiversity courses. That editorial responsitility is fully
> delegated to the community. If you believe otherwise, you are wrong.

What you have written doesn't contradict what I wrote.

>> (You clearly want to look further than the legal
>> position, but in the context of PR editing it has been argued that the
>> law is the standard, not "ethics"). What software is in operation is
>> handled by the developers employed by the WMF. It has indeed been
>> contentious whether the WMF should impose its view on the software, so
>> it has backed off at present.

> In cases of software features that affect fundamental editorial policy,
> like pending changes/flagged revisions or the image filter, we have seen
> very clearly that the decision to implement or not rests with the
> community. And as a mere host for the projects, the Foundation is not
> legally liable for the consequences of editorial community decisions.

We could discuss the image filter, but let's not. I was of course
alluding to it.

>> It does seem you want to target a "blame game" at the community,
>> whatever bad actors do who are certainly not within the community by
>> any reasonable standard of compliance with norms.
>>
>
>
> I am not talking about blame, but about recognising that the community has
> a responsibility, and that there is no point in waiting for the Foundation
> to come up with ways to deal with what you correctly call "bad actors".

We're all in this. The "bad actors" who happen to be paid PR folks are
not to be excused just because they are not the only bad actors. That
would be the point of this thread.

>  
>
>
>
>> The third is about on-site politics, which I don't think is in a very
>> satisfactory state, but about which I have adopted a "less is more"
>> line in my own comments for a few years (for reasons that are obvious,
>> at least to me). It is not closely connected in any case with dealing
>> properly with complaints, which is the problem-solving approach to
>> things going wrong on WP, as opposed to looking round for someone to
>> blame.
>>
>
>
> I am talking about problem prevention rather than problem solving. That
> does not require apportioning blame, but assuming responsibility.
>
> The community needs to think further than saying "those bad actors are not
> part of us". It needs to think about ways to minimise the impact bad actors
> can have on the project's content and on subjects' reputations.

As far as I know, huge numbers of words have been typed into Wikipedia
on these very subjects.

> So can we discuss points arising in some other thread, please? All of
>> the above may be worth talking about, but conventionally off-topic
>> matters get a new subject line. Such as "If only the enWP community
>> got its act together we would never have to worry about PR editing
>> because it would be a Brave New World", perhaps.
>
>
>
> Look, Charles, this thread is called, in part, "...apparently it's all our
> fault". Can't we have a good-faith investigation of what things the
> community might indeed do better to prevent justified complaints? The
> Foundation will not manage what you called "bad actors": how to do that is
> the community's job to figure out. Right now, as SmartSE demonstrated, one
> guy and another guy who hates him can spend months reverting each other
> without anyone else taking an interest, even if the wronged party asks for
> help repeatedly. Flagged revisions would prevent this sort of slow edit
> war, with improperly sourced reputation-damaging material being deleted and
> inserted again and again.

We do have dispute resolution on the site, you know. I happen to
support some sort of revision control, but simply expanding your
definition of "bad actor" to include parties who should be in
low-level dispute resolution doesn't forward your point, as far as I
can see. (Dispute Resolution 101 says people are going to imply the
other party is a vandal, which gets us nowhere.)

> In my opinion, the

Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-17 Thread Andreas Kolbe
On Sat, Nov 17, 2012 at 8:14 AM, Charles Matthews <
charles.r.matth...@ntlworld.com> wrote:

> On 17 November 2012 01:34, Andreas Kolbe  wrote:
>
> > Well, no, because the Foundation has made it abundantly clear that they
> > assume no responsibility whatsoever for content, or for questions like
> > whether we have flagged revisions or not. All of that is fully delegated
> to
> > the community.
>

> In a couple of misleading senses you could argue this. The legal buck
> stops with the WMF.



No it does not, except in very limited circumstances: if the Foundation
receives a DMCA takedown notice and don't respond to it, they become
liable, as in the recent Loriot case. And if they are advised of child
pornography and fail to remove it from servers, they become liable. But
beyond such limited cases, they do not have legal responsibility for the
content of Wikipedia articles, the Wikipedia main page, or Commons
categories or Wikiversity courses. That editorial responsitility is fully
delegated to the community. If you believe otherwise, you are wrong.



> (You clearly want to look further than the legal
> position, but in the context of PR editing it has been argued that the
> law is the standard, not "ethics"). What software is in operation is
> handled by the developers employed by the WMF. It has indeed been
> contentious whether the WMF should impose its view on the software, so
> it has backed off at present.
>


In cases of software features that affect fundamental editorial policy,
like pending changes/flagged revisions or the image filter, we have seen
very clearly that the decision to implement or not rests with the
community. And as a mere host for the projects, the Foundation is not
legally liable for the consequences of editorial community decisions.



> It does seem you want to target a "blame game" at the community,
> whatever bad actors do who are certainly not within the community by
> any reasonable standard of compliance with norms.
>


I am not talking about blame, but about recognising that the community has
a responsibility, and that there is no point in waiting for the Foundation
to come up with ways to deal with what you correctly call "bad actors".


 



> The third is about on-site politics, which I don't think is in a very
> satisfactory state, but about which I have adopted a "less is more"
> line in my own comments for a few years (for reasons that are obvious,
> at least to me). It is not closely connected in any case with dealing
> properly with complaints, which is the problem-solving approach to
> things going wrong on WP, as opposed to looking round for someone to
> blame.
>


I am talking about problem prevention rather than problem solving. That
does not require apportioning blame, but assuming responsibility.

The community needs to think further than saying "those bad actors are not
part of us". It needs to think about ways to minimise the impact bad actors
can have on the project's content and on subjects' reputations.


So can we discuss points arising in some other thread, please? All of
> the above may be worth talking about, but conventionally off-topic
> matters get a new subject line. Such as "If only the enWP community
> got its act together we would never have to worry about PR editing
> because it would be a Brave New World", perhaps.



Look, Charles, this thread is called, in part, "...apparently it's all our
fault". Can't we have a good-faith investigation of what things the
community might indeed do better to prevent justified complaints? The
Foundation will not manage what you called "bad actors": how to do that is
the community's job to figure out. Right now, as SmartSE demonstrated, one
guy and another guy who hates him can spend months reverting each other
without anyone else taking an interest, even if the wronged party asks for
help repeatedly. Flagged revisions would prevent this sort of slow edit
war, with improperly sourced reputation-damaging material being deleted and
inserted again and again.

In my opinion, the following are all things the community could do better:

1. We don't put enough obstacles in the way of bad actors.

2. We tell aggrieved organisations and their representatives to complain on
talk pages, but when they do post to talk pages, they often don't get a
reply.

3. We tell aggrieved organisations and their representatives to email OTRS,
but when they do, it sometimes takes weeks before they even get an answer.

4. We could build bots that recognise and flag slow edit wars between
subjects and their detractors, as SmartSE suggested.

There is one thing the Foundation could do: provide better software support
to OTRS. As far as I can tell, OTRS volunteers have unanimously complained
about the software for years, and to no effect.

Andreas
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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-17 Thread Charles Matthews
On 17 November 2012 01:34, Andreas Kolbe  wrote:

> Well, no, because the Foundation has made it abundantly clear that they
> assume no responsibility whatsoever for content, or for questions like
> whether we have flagged revisions or not. All of that is fully delegated to
> the community.

In a couple of misleading senses you could argue this. The legal buck
stops with the WMF. (You clearly want to look further than the legal
position, but in the context of PR editing it has been argued that the
law is the standard, not "ethics"). What software is in operation is
handled by the developers employed by the WMF. It has indeed been
contentious whether the WMF should impose its view on the software, so
it has backed off at present.

It does seem you want to target a "blame game" at the community,
whatever bad actors do who are certainly not within the community by
any reasonable standard of compliance with norms.



> But the community generally is not aware of that responsibility, or denies
> it, and certainly lacks any efficient organ to exercise it.

The first is basically untrue. The second, I think, only represents
fairly the attitude of a few "free speech extremists" on enWP (I'm not
familiar enough with other Wikipedias to comment on their
communities). I think they are fewer than they used to be.

The third is about on-site politics, which I don't think is in a very
satisfactory state, but about which I have adopted a "less is more"
line in my own comments for a few years (for reasons that are obvious,
at least to me). It is not closely connected in any case with dealing
properly with complaints, which is the problem-solving approach to
things going wrong on WP, as opposed to looking round for someone to
blame.

So can we discuss points arising in some other thread, please? All of
the above may be worth talking about, but conventionally off-topic
matters get a new subject line. Such as "If only the enWP community
got its act together we would never have to worry about PR editing
because it would be a Brave New World", perhaps.

Charles

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-16 Thread Andreas Kolbe
On Fri, Nov 16, 2012 at 7:21 PM, Charles Matthews <
charles.r.matth...@ntlworld.com> wrote:

> On 16 November 2012 14:38, Andreas Kolbe  wrote:
> > On Fri, Nov 16, 2012 at 2:28 PM, David Goodman 
> wrote:
> >
> >> There is a  fundamental difference between our inefficient and
> >> sometimes unsuccessful attempts to do things right, and their
> >> deliberate attempts to do things wrong.
>
> > Yes, but we must not forget that PR people are not the only people who
> use
> > Wikipedia to do things wrong. By operating the completely open system we
> > do, we enable *anyone* to do wrong, be they PR or staff working for a
> > company, or a company's detractors.
> >
> > The community is responsible for managing Wikipedia. And whether
> Wikipedia
> > is easy or difficult to abuse is the community's responsibility.
>
> I suppose this line of argument might be of some interest to someone
> looking for a dissertation topic in moral philosophy (as has been
> noted, it is off-topic). What happens to the notion of "agency"
> online?
>
> Still, I can't accept that it makes sense of some putative connection
> inherent in wiki technology, collective responsibility, and mere
> participation as an editor. Talking about the "community" as a way of
> avoiding talking about the intentions of the actors here is a neat
> trick. I think the meaning of "wrong" is being slurred here. I
> certainly don't think one should talk about enabling when editing is
> always a conditional permission rather than any kind of right, and the
> permission is given for a definite reason. And so on. The usual
> approach would surely be to look first at who is hosting the site when
> you seek to assign responsibility.



Well, no, because the Foundation has made it abundantly clear that they
assume no responsibility whatsoever for content, or for questions like
whether we have flagged revisions or not. All of that is fully delegated to
the community.

We know we have more than four million articles and not enough people
watching them. Every time something happens like the examples I gave earlier

http://www.haaretz.com/opinion/in-a-web-of-lies-the-newspaper-must-live.premium-1.469273

http://en.wikipedia.org/w/index.php?title=Wikipedia:Biographies_of_living_persons/Noticeboard&oldid=522638898#Muna_AbuSulayman

or the sort of thing SmartSE raised here the other day

http://en.wikipedia.org/w/index.php?title=User_talk:Jimbo_Wales&oldid=523399299#Spotting_off-wiki_disputes_that_end_up_causing_serious_problems_here

or even the thing Wizardman raised on the same page

http://en.wikipedia.org/w/index.php?title=User_talk:Jimbo_Wales&oldid=523399299#The_main_problem_with_the_site

the responsibility for having allowed it to happen lies with the community,
not with the Foundation.

But the community generally is not aware of that responsibility, or denies
it, and certainly lacks any efficient organ to exercise it. At most, you
sometimes get people worrying whether "Wikipedia might get sued", when in
reality, thanks to Section 230 safe harbour provisions,

* the only people who ever might theoretically get sued over content they
added are individual editors, and
* the Foundation has no more responsibility for Wikipedia content than
gmail has editorial responsibility for the content of our e-mails.

So the community designs the system under which Wikipedia operates.

And DGG is right: the aim is not to minimise the number of complaints, but
the number of *justified* complaints. You can't do that without changing
the system that is generating the problems, and that's up to the community,
not the Foundation.

Andreas
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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-16 Thread Charles Matthews
On 16 November 2012 14:38, Andreas Kolbe  wrote:
> On Fri, Nov 16, 2012 at 2:28 PM, David Goodman  wrote:
>
>> There is a  fundamental difference between our inefficient and
>> sometimes unsuccessful attempts to do things right, and their
>> deliberate attempts to do things wrong.

> Yes, but we must not forget that PR people are not the only people who use
> Wikipedia to do things wrong. By operating the completely open system we
> do, we enable *anyone* to do wrong, be they PR or staff working for a
> company, or a company's detractors.
>
> The community is responsible for managing Wikipedia. And whether Wikipedia
> is easy or difficult to abuse is the community's responsibility.

I suppose this line of argument might be of some interest to someone
looking for a dissertation topic in moral philosophy (as has been
noted, it is off-topic). What happens to the notion of "agency"
online?

Still, I can't accept that it makes sense of some putative connection
inherent in wiki technology, collective responsibility, and mere
participation as an editor. Talking about the "community" as a way of
avoiding talking about the intentions of the actors here is a neat
trick. I think the meaning of "wrong" is being slurred here. I
certainly don't think one should talk about enabling when editing is
always a conditional permission rather than any kind of right, and the
permission is given for a definite reason. And so on. The usual
approach would surely be to look first at who is hosting the site when
you seek to assign responsibility.

Charles

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-16 Thread David Gerard
On 16 November 2012 14:38, Andreas Kolbe  wrote:

> Yes, but we must not forget that PR people are not the only people who use
> Wikipedia to do things wrong. By operating the completely open system we
> do, we enable *anyone* to do wrong, be they PR or staff working for a
> company, or a company's detractors.
> The community is responsible for managing Wikipedia. And whether Wikipedia
> is easy or difficult to abuse is the community's responsibility.


This still has nothing to do with the actual point of the thread. You
are knowingly derailing the thread to push your personal hobby horses.
Again.


- d.

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-16 Thread Andreas Kolbe
On Fri, Nov 16, 2012 at 2:28 PM, David Goodman  wrote:

> There is a  fundamental difference between our inefficient and
> sometimes unsuccessful attempts to do things right, and their
> deliberate attempts to do things wrong.
>


Yes, but we must not forget that PR people are not the only people who use
Wikipedia to do things wrong. By operating the completely open system we
do, we enable *anyone* to do wrong, be they PR or staff working for a
company, or a company's detractors.

The community is responsible for managing Wikipedia. And whether Wikipedia
is easy or difficult to abuse is the community's responsibility.

Andreas



> And there is also a difference, though a smaller one, between an
> individual's misguided attempt to fix what he perceives as injustice
> towards themselves, and a commercial concern's deliberate attempt to
> violate or evade  for money what they must know are our rules . Nobody
> can perceive whitewashing as proper, though they may think it
> something they can get away with.
>
> And we also need to realize that the more we stop improper efforts,
> the more people trying to make them will complain. Avoiding complaints
> is not our measure of success; avoiding justified complaints is.
>
>
>
> On Mon, Nov 12, 2012 at 11:34 AM, Charles Matthews
>  wrote:
> > On 12 November 2012 16:30, Steve Summit  wrote:
> >> Ken Arromdee wrote:
> >>> When they say that Wikipedia's proces for fixing articles is
> >>> "opaque, time-consuming and cumbersome", they are *correct*.
> >>
> >> Well, yeah, but.  Right (sorta) conclusion, wrong reason.
> >>
> >> It can always be improved, but I don't think our "process" for
> >> fixing articles is *that* bad.  And, in any case, it wasn't at
> >> all so cumbersome that it kept Finsbury from whitewashing the
> >> article!
> >
> > The real point, surely, is whether the word "needlessly" can be
> > shoehorned in front of "cumbersome".
> >
> > Charles
> >
> > ___
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>
>
> --
> David Goodman
>
> DGG at the enWP
> http://en.wikipedia.org/wiki/User:DGG
> http://en.wikipedia.org/wiki/User_talk:DGG
>
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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-16 Thread David Goodman
There is a  fundamental difference between our inefficient and
sometimes unsuccessful attempts to do things right, and their
deliberate attempts to do things wrong.

And there is also a difference, though a smaller one, between an
individual's misguided attempt to fix what he perceives as injustice
towards themselves, and a commercial concern's deliberate attempt to
violate or evade  for money what they must know are our rules . Nobody
can perceive whitewashing as proper, though they may think it
something they can get away with.

And we also need to realize that the more we stop improper efforts,
the more people trying to make them will complain. Avoiding complaints
is not our measure of success; avoiding justified complaints is.



On Mon, Nov 12, 2012 at 11:34 AM, Charles Matthews
 wrote:
> On 12 November 2012 16:30, Steve Summit  wrote:
>> Ken Arromdee wrote:
>>> When they say that Wikipedia's proces for fixing articles is
>>> "opaque, time-consuming and cumbersome", they are *correct*.
>>
>> Well, yeah, but.  Right (sorta) conclusion, wrong reason.
>>
>> It can always be improved, but I don't think our "process" for
>> fixing articles is *that* bad.  And, in any case, it wasn't at
>> all so cumbersome that it kept Finsbury from whitewashing the
>> article!
>
> The real point, surely, is whether the word "needlessly" can be
> shoehorned in front of "cumbersome".
>
> Charles
>
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-- 
David Goodman

DGG at the enWP
http://en.wikipedia.org/wiki/User:DGG
http://en.wikipedia.org/wiki/User_talk:DGG

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Charles Matthews
On 12 November 2012 16:30, Steve Summit  wrote:
> Ken Arromdee wrote:
>> When they say that Wikipedia's proces for fixing articles is
>> "opaque, time-consuming and cumbersome", they are *correct*.
>
> Well, yeah, but.  Right (sorta) conclusion, wrong reason.
>
> It can always be improved, but I don't think our "process" for
> fixing articles is *that* bad.  And, in any case, it wasn't at
> all so cumbersome that it kept Finsbury from whitewashing the
> article!

The real point, surely, is whether the word "needlessly" can be
shoehorned in front of "cumbersome".

Charles

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Steve Summit
Ken Arromdee wrote:
> When they say that Wikipedia's proces for fixing articles is
> "opaque, time-consuming and cumbersome", they are *correct*.

Well, yeah, but.  Right (sorta) conclusion, wrong reason.

It can always be improved, but I don't think our "process" for
fixing articles is *that* bad.  And, in any case, it wasn't at
all so cumbersome that it kept Finsbury from whitewashing the
article!

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread David Gerard
On 12 November 2012 15:45, Thomas Morton  wrote:

>> Note, in other words, that the "defence" of the PR editing here is
>> entirely deflection

> To an extent.
> It also represents frustration along the lines of: "whenever one of us does
> a bad thing we get lambasted in the news, but when they do a bad thing it
> gets no traction or notice"


Note that PR Week seems to have avoided asking for comment from CIPR,
who put out a statement on the matter with WMUK joining in:

http://newsroom.cipr.co.uk/cipr-responds-to-reports-of-rlm-finsbury-editing-wikipedia-pages-for-alisher-usmanov/

So at least it's not actually unanimous.


- d.

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Charles Matthews
On 12 November 2012 15:46, Andreas Kolbe  wrote:

> It occurs to me that biographies can be malicious without being defamatory.
> It would be wise to check what exactly went on in the biography before
> passing judgment.

Actually, I agree. Treating each instance of a general problem as a
"case study" is better. But our discussions do not always favour that
approach.

Charles

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Andreas Kolbe
On Mon, Nov 12, 2012 at 3:39 PM, Charles Matthews <
charles.r.matth...@ntlworld.com> wrote:

> On 12 November 2012 15:26, Thomas Morton 
> wrote:
> > You misunderstand.
> >
> > As I mentioned: we simply have no moral high ground to criticise their
> > actions. Our controls are shoddy and we defame people all over the place.
> > They massage biographies etc. to cast things in a better light.
> >
> > Who is the good guy?
>
> On the grounds that two hypothetical wrongs don't make a hypothetical
> right, there need not be an answer to your question.



I thought Tom's question "Who is the good guy" was entirely rhetorical, and
precisely intended to make the point that there *wasn't* a good guy.


On the grounds
> that someone who claims to be able to fix your house or car and then
> charges yo u money despite being incompetent is traditionally called a
> "cowboy", the idea that WP's procedures _in cases that are not
> removing defamation_ can be called "cumbersome" by PR pros rebounds on
> them.
>


It occurs to me that biographies can be malicious without being defamatory.
It would be wise to check what exactly went on in the biography before
passing judgment.

Andreas



> The right answer is in terms of the hourly rate PR pros can ask for.
> If they need to be trained to operate properly on WP, that is what
> should happen. The bar for people's reputations should be set at least
> as high as for plumbing.
>
> Note, in other words, that the "defence" of the PR editing here is
> entirely deflection.
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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Thomas Morton
Note, in other words, that the "defence" of the PR editing here is
> entirely deflection
>

To an extent.

It also represents frustration along the lines of: "whenever one of us does
a bad thing we get lambasted in the news, but when they do a bad thing it
gets no traction or notice"

I don't *necessarily *blame them for taking advantage of the scrutiny of PR
and trying to make it about the problems Wikipedia has as well.


Tom
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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Charles Matthews
On 12 November 2012 15:26, Thomas Morton  wrote:
> You misunderstand.
>
> As I mentioned: we simply have no moral high ground to criticise their
> actions. Our controls are shoddy and we defame people all over the place.
> They massage biographies etc. to cast things in a better light.
>
> Who is the good guy?

On the grounds that two hypothetical wrongs don't make a hypothetical
right, there need not be an answer to your question. On the grounds
that someone who claims to be able to fix your house or car and then
charges yo u money despite being incompetent is traditionally called a
"cowboy", the idea that WP's procedures _in cases that are not
removing defamation_ can be called "cumbersome" by PR pros rebounds on
them.

The right answer is in terms of the hourly rate PR pros can ask for.
If they need to be trained to operate properly on WP, that is what
should happen. The bar for people's reputations should be set at least
as high as for plumbing.

Note, in other words, that the "defence" of the PR editing here is
entirely deflection.

Charles

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Andreas Kolbe
It certainly happens.

http://www.haaretz.com/opinion/in-a-web-of-lies-the-newspaper-must-live.premium-1.469273

http://en.wikipedia.org/w/index.php?title=Wikipedia:Biographies_of_living_persons/Noticeboard&oldid=522638898#Muna_AbuSulayman

The rest depends on how you define "often". How "often" is okay?

Andreas



On Mon, Nov 12, 2012 at 3:29 PM, Thomas Dalton wrote:

> The difference is one of intent. I dispute the claim that we often defame
> people - an innocent mistake in an article is not defamation. Even if we're
> a little careless to allow such mistakes, that still isn't defamation (I
> think the legal threshold in most jurisdictions is recklessness).
> On Nov 12, 2012 3:26 PM, "Thomas Morton" 
> wrote:
>
> > You misunderstand.
> >
> > As I mentioned: we simply have no moral high ground to criticise their
> > actions. Our controls are shoddy and we defame people all over the place.
> > They massage biographies etc. to cast things in a better light.
> >
> > Who is the good guy?
> >
> > Tom
> >
> >
> > On 12 November 2012 15:21, David Gerard  wrote:
> >
> > > On 12 November 2012 14:56, Charles Matthews
> > >  wrote:
> > > > On 12 November 2012 13:54, Thomas Morton <
> morton.tho...@googlemail.com
> > >
> > > wrote:
> > >
> > > >> We won't win a moral argument; they are breaking the social contract
> > of
> > > a
> > > >> website. We regularly defame people.
> > >
> > > >
> > >
> >
> http://www.themoscowtimes.com/business/article/report-usmanov-pr-firm-tweaked-wikipedia-entry/471315.html
> > > > is interesting to read in this context. The moral side of
> whitewashing
> > > > a biography ahead of a stock market flotation is fairly elusive.
> > >
> > >
> > > Indeed. I urge Thomas to go grab a copy of the Times today. If only
> > > articles this well-written concerning Wikipedia were more likely to be
> > > read by the people on the Internet who would be most interested in
> > > them ...
> > >
> > >
> > > - d.
> > >
> > > ___
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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Thomas Morton
Well, OK, I will agree *legal* ambiguity exists of whether it is
officially defamation or not.

However that ambiguity doesn't affect the content in articles :)

Tom




On 12 November 2012 15:29, Thomas Dalton  wrote:

> The difference is one of intent. I dispute the claim that we often defame
> people - an innocent mistake in an article is not defamation. Even if we're
> a little careless to allow such mistakes, that still isn't defamation (I
> think the legal threshold in most jurisdictions is recklessness).
> On Nov 12, 2012 3:26 PM, "Thomas Morton" 
> wrote:
>
> > You misunderstand.
> >
> > As I mentioned: we simply have no moral high ground to criticise their
> > actions. Our controls are shoddy and we defame people all over the place.
> > They massage biographies etc. to cast things in a better light.
> >
> > Who is the good guy?
> >
> > Tom
> >
> >
> > On 12 November 2012 15:21, David Gerard  wrote:
> >
> > > On 12 November 2012 14:56, Charles Matthews
> > >  wrote:
> > > > On 12 November 2012 13:54, Thomas Morton <
> morton.tho...@googlemail.com
> > >
> > > wrote:
> > >
> > > >> We won't win a moral argument; they are breaking the social contract
> > of
> > > a
> > > >> website. We regularly defame people.
> > >
> > > >
> > >
> >
> http://www.themoscowtimes.com/business/article/report-usmanov-pr-firm-tweaked-wikipedia-entry/471315.html
> > > > is interesting to read in this context. The moral side of
> whitewashing
> > > > a biography ahead of a stock market flotation is fairly elusive.
> > >
> > >
> > > Indeed. I urge Thomas to go grab a copy of the Times today. If only
> > > articles this well-written concerning Wikipedia were more likely to be
> > > read by the people on the Internet who would be most interested in
> > > them ...
> > >
> > >
> > > - d.
> > >
> > > ___
> > > WikiEN-l mailing list
> > > WikiEN-l@lists.wikimedia.org
> > > To unsubscribe from this mailing list, visit:
> > > https://lists.wikimedia.org/mailman/listinfo/wikien-l
> > >
> > ___
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> > https://lists.wikimedia.org/mailman/listinfo/wikien-l
> >
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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Thomas Dalton
The difference is one of intent. I dispute the claim that we often defame
people - an innocent mistake in an article is not defamation. Even if we're
a little careless to allow such mistakes, that still isn't defamation (I
think the legal threshold in most jurisdictions is recklessness).
On Nov 12, 2012 3:26 PM, "Thomas Morton" 
wrote:

> You misunderstand.
>
> As I mentioned: we simply have no moral high ground to criticise their
> actions. Our controls are shoddy and we defame people all over the place.
> They massage biographies etc. to cast things in a better light.
>
> Who is the good guy?
>
> Tom
>
>
> On 12 November 2012 15:21, David Gerard  wrote:
>
> > On 12 November 2012 14:56, Charles Matthews
> >  wrote:
> > > On 12 November 2012 13:54, Thomas Morton  >
> > wrote:
> >
> > >> We won't win a moral argument; they are breaking the social contract
> of
> > a
> > >> website. We regularly defame people.
> >
> > >
> >
> http://www.themoscowtimes.com/business/article/report-usmanov-pr-firm-tweaked-wikipedia-entry/471315.html
> > > is interesting to read in this context. The moral side of whitewashing
> > > a biography ahead of a stock market flotation is fairly elusive.
> >
> >
> > Indeed. I urge Thomas to go grab a copy of the Times today. If only
> > articles this well-written concerning Wikipedia were more likely to be
> > read by the people on the Internet who would be most interested in
> > them ...
> >
> >
> > - d.
> >
> > ___
> > WikiEN-l mailing list
> > WikiEN-l@lists.wikimedia.org
> > To unsubscribe from this mailing list, visit:
> > https://lists.wikimedia.org/mailman/listinfo/wikien-l
> >
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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Ken Arromdee

On Mon, 12 Nov 2012, David Gerard wrote:

The industry response? An apparently unanimous "our bad behaviour is
totally Wikipedia's fault":

 
http://www.prweek.com/uk/news/1159206/pr-industry-blames-cumbersome-wikipedia-finsbury-editing-issue/

Guys, this really doesn't help your case.


Doesn't it?  I've said for a while that paid editing is often similar to BLP
editing.  (And this one seems especially similar since it is indeed about
a living person, not a company.)  If the guy himself had come onto Wikipedia
and done exactly the same thing himself that he hired someone to do, we
might think his edits were bad but we wouldn't be complaining about his
temerity in making them at all.  It's basically a BLP except the guy is making
the edits through an intermediary.  Now, whether this is a justified or
unjustified BLP edit depends on the details, but it sounds like a completely
typical BLP subject complaint, and normally BLP subjects who edit like this
are supposed to be treated with respect.

And wikipedia is just not good at 1) making it easy for people to fix their
own BLPs (or their own company's article) or 2) getting such things fixed at
all.

When they say that Wikipedia's proces for fixing articles is "opaque,
time-consuming and cumbersome", they are *correct*.

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Thomas Morton
You misunderstand.

As I mentioned: we simply have no moral high ground to criticise their
actions. Our controls are shoddy and we defame people all over the place.
They massage biographies etc. to cast things in a better light.

Who is the good guy?

Tom


On 12 November 2012 15:21, David Gerard  wrote:

> On 12 November 2012 14:56, Charles Matthews
>  wrote:
> > On 12 November 2012 13:54, Thomas Morton 
> wrote:
>
> >> We won't win a moral argument; they are breaking the social contract of
> a
> >> website. We regularly defame people.
>
> >
> http://www.themoscowtimes.com/business/article/report-usmanov-pr-firm-tweaked-wikipedia-entry/471315.html
> > is interesting to read in this context. The moral side of whitewashing
> > a biography ahead of a stock market flotation is fairly elusive.
>
>
> Indeed. I urge Thomas to go grab a copy of the Times today. If only
> articles this well-written concerning Wikipedia were more likely to be
> read by the people on the Internet who would be most interested in
> them ...
>
>
> - d.
>
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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread David Gerard
On 12 November 2012 14:56, Charles Matthews
 wrote:
> On 12 November 2012 13:54, Thomas Morton  wrote:

>> We won't win a moral argument; they are breaking the social contract of a
>> website. We regularly defame people.

> http://www.themoscowtimes.com/business/article/report-usmanov-pr-firm-tweaked-wikipedia-entry/471315.html
> is interesting to read in this context. The moral side of whitewashing
> a biography ahead of a stock market flotation is fairly elusive.


Indeed. I urge Thomas to go grab a copy of the Times today. If only
articles this well-written concerning Wikipedia were more likely to be
read by the people on the Internet who would be most interested in
them ...


- d.

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Charles Matthews
On 12 November 2012 13:54, Thomas Morton  wrote:
> We won't win a moral argument; they are breaking the social contract of a
> website. We regularly defame people.

http://www.themoscowtimes.com/business/article/report-usmanov-pr-firm-tweaked-wikipedia-entry/471315.html
is interesting to read in this context. The moral side of whitewashing
a biography ahead of a stock market flotation is fairly elusive.

Charles

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Re: [WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread Thomas Morton
We won't win a moral argument; they are breaking the social contract of a
website. We regularly defame people.

Tom


On 12 November 2012 13:49, David Gerard  wrote:

> Yet another PR company busted:
>
>
> http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/9671471/Finsbury-edited-Alisher-Usmanovs-Wikipedia-page.html
>
> http://www.thetimes.co.uk/tto/business/industries/telecoms/article3597035.ece
> (you can read the article text in "View source")
>
> The industry response? An apparently unanimous "our bad behaviour is
> totally Wikipedia's fault":
>
>
> http://www.prweek.com/uk/news/1159206/pr-industry-blames-cumbersome-wikipedia-finsbury-editing-issue/
>
> Guys, this really doesn't help your case.
>
>
> - d.
>
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[WikiEN-l] Yet another PR company busted ... apparently it's all our fault

2012-11-12 Thread David Gerard
Yet another PR company busted:

  
http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/9671471/Finsbury-edited-Alisher-Usmanovs-Wikipedia-page.html
  http://www.thetimes.co.uk/tto/business/industries/telecoms/article3597035.ece
(you can read the article text in "View source")

The industry response? An apparently unanimous "our bad behaviour is
totally Wikipedia's fault":

  
http://www.prweek.com/uk/news/1159206/pr-industry-blames-cumbersome-wikipedia-finsbury-editing-issue/

Guys, this really doesn't help your case.


- d.

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