Re: [WISPA] Insurance on equipment
I carry a very high deductible (like $10K per incident). I keep insurance strictly for liability coverage and for catastrophic coverage like if our office burns down or a tornado comes through and wipes everything out. My rates are low and I do not plan to ever make a claim. Insurance companies are in business to make money like everyone else. If you use it on small claims then you eat away their profit and they have little choice but to consider you as a higher risk. Cable TV companies and power companies do not make frequent small claims. They take the same approach as I outline above I think. At a minimum you MUST have liability coverage in order to locate on leased space on towers, poles, etc. There is value in them covering you for up to a million or two in liability even if a claim is never made. I hope that WISPs think hard about how they interact with insurance companies and how we as an industry are perceived by our carriers. If WISPs as an industry are seen as companies who make frequent claims for any loss then I am guessing this will become a factor in how all WISPs are rated for insurance. Do yourselves a favor and plan NOT to make claims on insurance. Buy extra gear for your towers for replacements and budget a percentage of your gear as having to be replaced each year for upgrades, loss, etc. It is cheaper to self-insure your gear than to think you can have your insurance carry you for every little claim for lightening damage and such. Scriv On Fri, Apr 17, 2009 at 11:51 AM, Scottie Arnett sarn...@info-ed.com wrote: Typical legal organized crime insurance companies. As long as you are paying them and not filing a claim, everything is happy go lucky. File one claim and they want to jack your rates through the roof or cancel your policy. How do they get away with this stuff? I have 1st hand experience with it. I can't believe all are like that, but all I have ever dealt with are. If anyone knows of a professional insurance company that provides what they say without the crap mentioned above, please let me know. Scott -- Original Message -- From: Josh Luthman j...@imaginenetworksllc.com Reply-To: WISPA General List wireless@wispa.org Date: Thu, 16 Apr 2009 18:13:02 -0400 What I have heard from other WISPs is that once you do a big claim they cancel your policy. I've heard it from multiple angels from multiple companies so I've always believed it to be true. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Thu, Apr 16, 2009 at 6:05 PM, Charles Wyble char...@thewybles.comwrote: Why would one find another insurer? I do believe they can do a search on claims you have filed and charge accordingly. So changing insurers most likely won't help. Josh Luthman wrote: What we do and what I've been suggested is hold onto an insurance policy and use it when you really have to. If an AP or two and some CPEs go bad, don't claim it as it your rates will rise or the policy may be canceled. If you lost an entire tower and hundreds of thousands of dollars (or whatever size completely kicks your bucket) then claim it and prepare to find another insurer. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Thu, Apr 16, 2009 at 5:33 PM, Alan Long alan.l...@aerowire.net wrote: All gear. Aerowire Alan Long Director of Network Operations alan.l...@aerowire.net 687 North Dean Road Auburn, AL 36830 tel: 3342759998 mobile: 336092 -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Charles Wyble Sent: Thursday, April 16, 2009 4:30 PM To: WISPA General List Subject: Re: [WISPA] Insurance on equipment I'm guessing you mean AP gear and not CPE? Or do you mean CPE as well? Alan Long wrote: Anyone have information/experience with insuring your equipment against damage. My main concern is weather related damage. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.0.238 / Virus Database: 270.11.58/2062 - Release Date: 04/16/09 08:12:00
Re: [WISPA] Question about BGP + Mikrotik
Travis Thanks, thats very basic and easy. My new customer is an ISP and they have their own AS number, any new config on my Tik box? We arleady have a BGP session between both for internal traffic. Gino A. Villarini g...@aeronetpr.com Aeronet Wireless Broadband Corp. tel 787.273.4143 fax 787.273.4145 -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Travis Johnson Sent: Saturday, April 18, 2009 6:21 PM To: WISPA General List Subject: Re: [WISPA] Question about BGP + Mikrotik Make sure your MT router has at least 512MB of RAM (1GB preferred) and tell your upstreams to start sending full routes. That's it. Travis Microserv Gino Villarini wrote: List Im running 3.15 on our Core Router to our upstream, I have 3 circuits running BGP to the same provider. Im only receving rartial routes. All is well We just sold a circuit to anothe ISP, thy want full bGP support. I assume we must change to full routes, any tips on the changes needed? Gino A. Villarini g...@aeronetpr.com Aeronet Wireless Broadband Corp. tel 787.273.4143 fax 787.273.4145 -- -- WISPA Wants You! Join today! http://signup.wispa.org/ -- -- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Question about BGP + Mikrotik
1- Yes correct, 2- Wea lready have a BGP session between us and the new customer/isp for internal traffic xchange, Do I need to provide Sprint with My customer AS number or just their IP space for Filtering purposes?. 3- Any changes on my Tik box to accept Full routes from Sprint? Gino A. Villarini g...@aeronetpr.com Aeronet Wireless Broadband Corp. tel 787.273.4143 fax 787.273.4145 -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Brad Belton Sent: Saturday, April 18, 2009 1:49 PM To: 'WISPA General List' Subject: Re: [WISPA] Question about BGP + Mikrotik A quick check looks like you have your own ASN, have one upstream peer (Sprint) and are advertising IPs reassigned to you from Sprint. Is that correct? You should be able to setup a BGP session between you and your new client and simply pass on any routes you are currently pulling from Sprint to your BGP client. You'll also need to let Sprint know that you have a new client that will be advertising their IP space so they can adjust their filters. Of course you'll need to adjust your outgoing BGP filters as well. You should have plenty of RAM to pull a full routing table from Sprint. I do not believe passing the routing table downstream takes any notable additional memory or CPU utilization. Our BGP MikroTiks are Quad Core machines with 2GB of RAM. A little overkill on the RAM, but having the Quad Core CPU really makes a difference when working with full tables. I'm a firm believer of don't fix it if it isn't broken, but you also may want to upgrade to v3.18 or v3.22 if you experience any BGP problems. Best, Brad -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Gino Villarini Sent: Saturday, April 18, 2009 11:50 AM To: WISPA General List Subject: Re: [WISPA] Question about BGP + Mikrotik Ill add that the isp has its own AS # Gino A. Villarini g...@aeronetpr.com Aeronet Wireless Broadband Corp. tel 787.273.4143 fax 787.273.4145 -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Paul Hendry Sent: Saturday, April 18, 2009 11:51 AM To: wireless Subject: Re: [WISPA] Question about BGP + Mikrotik Lots of memory. Do you redistribute the partial routes into your igp? -Original Message- From: Gino Villarini [mailto:g...@aeronetpr.com] Sent: 18 April 2009 15:45 To: WISPA General List Subject: [WISPA] Question about BGP + Mikrotik List Im running 3.15 on our Core Router to our upstream, I have 3 circuits running BGP to the same provider. Im only receving rartial routes. All is well We just sold a circuit to anothe ISP, thy want full bGP support. I assume we must change to full routes, any tips on the changes needed? Gino A. Villarini g...@aeronetpr.com Aeronet Wireless Broadband Corp. tel 787.273.4143 fax 787.273.4145 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives:
Re: [WISPA] Usage caps
Anyone else putting usage caps on subscribers? Where do you set the max number of Gigs? And how much are you charging for those who go beyond the limit? Al -- At 09:21 AM 04/16/2009 -0700, Marlon K. Schafer wrote: --- Yeppers. http://www.odessaoffice.com/services.html We generate about a $1k per month because of them. Plus the business customers that we've had to put onto bigger accounts because they always went over. The biggest benefit though? Running off the hogs!! We keep the people that want to download movies off our system and on everyone elses. Our customers normally get much better service. laters, marlon - Original Message - From: Al Stewart stewa...@westcreston.ca To: WISPA General List wireless@wispa.org Sent: Thursday, April 16, 2009 7:58 AM Subject: [WISPA] Usage caps I realize this is a controversial question, but one we are being forced to consider. Do any of you have usage caps on your systems? And charges per gig over that limit? Al - Al Stewart stewa...@westcreston.ca - WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- END QUOTE - - Al Stewart stewa...@westcreston.ca - WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Insurance on equipment
Well put, John! Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Sun, Apr 19, 2009 at 7:22 AM, John Scrivner j...@scrivner.com wrote: I carry a very high deductible (like $10K per incident). I keep insurance strictly for liability coverage and for catastrophic coverage like if our office burns down or a tornado comes through and wipes everything out. My rates are low and I do not plan to ever make a claim. Insurance companies are in business to make money like everyone else. If you use it on small claims then you eat away their profit and they have little choice but to consider you as a higher risk. Cable TV companies and power companies do not make frequent small claims. They take the same approach as I outline above I think. At a minimum you MUST have liability coverage in order to locate on leased space on towers, poles, etc. There is value in them covering you for up to a million or two in liability even if a claim is never made. I hope that WISPs think hard about how they interact with insurance companies and how we as an industry are perceived by our carriers. If WISPs as an industry are seen as companies who make frequent claims for any loss then I am guessing this will become a factor in how all WISPs are rated for insurance. Do yourselves a favor and plan NOT to make claims on insurance. Buy extra gear for your towers for replacements and budget a percentage of your gear as having to be replaced each year for upgrades, loss, etc. It is cheaper to self-insure your gear than to think you can have your insurance carry you for every little claim for lightening damage and such. Scriv On Fri, Apr 17, 2009 at 11:51 AM, Scottie Arnett sarn...@info-ed.com wrote: Typical legal organized crime insurance companies. As long as you are paying them and not filing a claim, everything is happy go lucky. File one claim and they want to jack your rates through the roof or cancel your policy. How do they get away with this stuff? I have 1st hand experience with it. I can't believe all are like that, but all I have ever dealt with are. If anyone knows of a professional insurance company that provides what they say without the crap mentioned above, please let me know. Scott -- Original Message -- From: Josh Luthman j...@imaginenetworksllc.com Reply-To: WISPA General List wireless@wispa.org Date: Thu, 16 Apr 2009 18:13:02 -0400 What I have heard from other WISPs is that once you do a big claim they cancel your policy. I've heard it from multiple angels from multiple companies so I've always believed it to be true. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Thu, Apr 16, 2009 at 6:05 PM, Charles Wyble char...@thewybles.com wrote: Why would one find another insurer? I do believe they can do a search on claims you have filed and charge accordingly. So changing insurers most likely won't help. Josh Luthman wrote: What we do and what I've been suggested is hold onto an insurance policy and use it when you really have to. If an AP or two and some CPEs go bad, don't claim it as it your rates will rise or the policy may be canceled. If you lost an entire tower and hundreds of thousands of dollars (or whatever size completely kicks your bucket) then claim it and prepare to find another insurer. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Thu, Apr 16, 2009 at 5:33 PM, Alan Long alan.l...@aerowire.net wrote: All gear. Aerowire Alan Long Director of Network Operations alan.l...@aerowire.net 687 North Dean Road Auburn, AL 36830 tel: 3342759998 mobile: 336092 -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Charles Wyble Sent: Thursday, April 16, 2009 4:30 PM To: WISPA General List Subject: Re: [WISPA] Insurance on equipment I'm guessing you mean AP gear and not CPE? Or do you mean CPE as well? Alan Long wrote: Anyone have information/experience with insuring your equipment against damage. My main concern is weather related damage. WISPA Wants You! Join today! http://signup.wispa.org/
Re: [WISPA] Insurance on equipment
Yeah but most Wisps operators are some of the financially worst off people I have ever met. I agree on not making a bunch of small claims, same holds true with your automobile policy. I remember Mac said once that he actually got APC to pay out on their equipment protection guarantee and he got something like $15k from it and he said even he couldn't believe it. Kurt Fankhauser WAVELINC P.O. Box 126 Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of John Scrivner Sent: Sunday, April 19, 2009 7:23 AM To: WISPA General List Subject: Re: [WISPA] Insurance on equipment I carry a very high deductible (like $10K per incident). I keep insurance strictly for liability coverage and for catastrophic coverage like if our office burns down or a tornado comes through and wipes everything out. My rates are low and I do not plan to ever make a claim. Insurance companies are in business to make money like everyone else. If you use it on small claims then you eat away their profit and they have little choice but to consider you as a higher risk. Cable TV companies and power companies do not make frequent small claims. They take the same approach as I outline above I think. At a minimum you MUST have liability coverage in order to locate on leased space on towers, poles, etc. There is value in them covering you for up to a million or two in liability even if a claim is never made. I hope that WISPs think hard about how they interact with insurance companies and how we as an industry are perceived by our carriers. If WISPs as an industry are seen as companies who make frequent claims for any loss then I am guessing this will become a factor in how all WISPs are rated for insurance. Do yourselves a favor and plan NOT to make claims on insurance. Buy extra gear for your towers for replacements and budget a percentage of your gear as having to be replaced each year for upgrades, loss, etc. It is cheaper to self-insure your gear than to think you can have your insurance carry you for every little claim for lightening damage and such. Scriv On Fri, Apr 17, 2009 at 11:51 AM, Scottie Arnett sarn...@info-ed.com wrote: Typical legal organized crime insurance companies. As long as you are paying them and not filing a claim, everything is happy go lucky. File one claim and they want to jack your rates through the roof or cancel your policy. How do they get away with this stuff? I have 1st hand experience with it. I can't believe all are like that, but all I have ever dealt with are. If anyone knows of a professional insurance company that provides what they say without the crap mentioned above, please let me know. Scott -- Original Message -- From: Josh Luthman j...@imaginenetworksllc.com Reply-To: WISPA General List wireless@wispa.org Date: Thu, 16 Apr 2009 18:13:02 -0400 What I have heard from other WISPs is that once you do a big claim they cancel your policy. I've heard it from multiple angels from multiple companies so I've always believed it to be true. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Thu, Apr 16, 2009 at 6:05 PM, Charles Wyble char...@thewybles.comwrote: Why would one find another insurer? I do believe they can do a search on claims you have filed and charge accordingly. So changing insurers most likely won't help. Josh Luthman wrote: What we do and what I've been suggested is hold onto an insurance policy and use it when you really have to. If an AP or two and some CPEs go bad, don't claim it as it your rates will rise or the policy may be canceled. If you lost an entire tower and hundreds of thousands of dollars (or whatever size completely kicks your bucket) then claim it and prepare to find another insurer. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Thu, Apr 16, 2009 at 5:33 PM, Alan Long alan.l...@aerowire.net wrote: All gear. Aerowire Alan Long Director of Network Operations alan.l...@aerowire.net 687 North Dean Road Auburn, AL 36830 tel: 3342759998 mobile: 336092 -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Charles Wyble Sent: Thursday, April 16, 2009 4:30 PM To: WISPA General List Subject: Re: [WISPA] Insurance on equipment I'm guessing you mean AP gear and not CPE? Or do you mean CPE as well? Alan Long wrote: Anyone have information/experience with insuring your equipment against damage. My main concern is weather
Re: [WISPA] How much to charge for a truck roll
Oh my! We could never get away with charging anywhere near that! If we sent our customers a bill like that they would call up the bigger wisp in this area that is doing free installs and just switch. Not to mention the DSL here is $20/month. Kurt Fankhauser WAVELINC P.O. Box 126 Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Tom DeReggi Sent: Saturday, April 18, 2009 2:48 PM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll I think sometimes the provider shoots themselves in the foot, because they don't charge, when a customer would be perfectly willing to pay. For example, The second time a dogs eats a wire, as Kurt explained, I don't think most home owners would mind paying. In most cases we do repair/maintenance at NO Charge, for things that are our responsibilty, that we warrant to cover. And we'll give customers a break now and then, if they are an easy or long term customer of ours. But there is nothing wrong with charging, when its appropriate. Nothing less than $90, our 1 hour min.. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Sent: Saturday, April 18, 2009 11:23 AM Subject: Re: [WISPA] How much to charge for a truck roll Win:win:win situation! Cops around here...I'm going to leave this one be. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Sat, Apr 18, 2009 at 11:22 AM, Kurt Fankhauser k...@wavelinc.com wrote: Around here the cops would let you beat them up and still make them pay financially. *grins* Kurt Fankhauser WAVELINC P.O. Box 126 Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Josh Luthman Sent: Saturday, April 18, 2009 11:15 AM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll Should have charged them the first time. If someone threw paint on your truck would you scrub it off or make them pay (financially pr physically)? On 4/18/09, Kurt Fankhauser k...@wavelinc.com wrote: I had a customers dog chew through the cable about 2 months ago. Replaced the whole cable at NO CHARGE and thought that was the end of it. Then just last week they had problems and I went out and the dog chewed through the new wire AGAIN! I was so mad that I was ready to shoot the dog. I replaced the entire cable again and charged them $50. Kurt Fankhauser WAVELINC P.O. Box 126 Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Travis Johnson Sent: Thursday, April 16, 2009 3:59 PM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll We don't charge anything to fix problems with the radio, router or cable. The only time we charge is if the customer requests the antenna to be moved, or they cause the problem (cut the cable, dog chews it, etc.). Travis Microserv my_em...@webjogger.net wrote: I'm just curious what everybody is charging their residential and business customers for a truck roll to fix problems with the wisp subscriber equipment. We've always tried to get the customer to pay something, especially when we have to replace equipment that goes bad. It's often turns into a whole ordeal where the customer gets mad, threaten to switch services, etc. We mainly use Alvarion equipment which is pretty reliable, but when they go bad, they're expensive to replace. Like to hear how others are doing it. Thanks, WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are
Re: [WISPA] How much to charge for a truck roll
I never used to charge for a lot of that stuff but then one day I said screw it. $75 for a service call. I had some complaints, started lowering the price for 5 minute repairs and decided on another change. I now do $50 service calls. I decided instead of getting complaints about $75 or lowering the price all the time because it's a quick fix that I'd be better off and have an easier time charging $50 all the time than $75 half the time. It has worked out nicely. No complaints and I don't feel like I'm screwing people (like $75 for a 5 minute job). Couple things to remember is my coverage area is pretty small. My office is in the middle so the drive time to any edge is not much more than 15 minutes. We're also mostly residental, so we don't need instant response. I can schedule a couple things in one area to make it efficient. Brian Kurt Fankhauser wrote: Oh my! We could never get away with charging anywhere near that! If we sent our customers a bill like that they would call up the bigger wisp in this area that is doing free installs and just switch. Not to mention the DSL here is $20/month. Kurt Fankhauser WAVELINC P.O. Box 126 Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Tom DeReggi Sent: Saturday, April 18, 2009 2:48 PM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll I think sometimes the provider shoots themselves in the foot, because they don't charge, when a customer would be perfectly willing to pay. For example, The second time a dogs eats a wire, as Kurt explained, I don't think most home owners would mind paying. In most cases we do repair/maintenance at NO Charge, for things that are our responsibilty, that we warrant to cover. And we'll give customers a break now and then, if they are an easy or long term customer of ours. But there is nothing wrong with charging, when its appropriate. Nothing less than $90, our 1 hour min.. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: "Josh Luthman" j...@imaginenetworksllc.com To: "WISPA General List" wireless@wispa.org Sent: Saturday, April 18, 2009 11:23 AM Subject: Re: [WISPA] How much to charge for a truck roll Win:win:win situation! Cops around here...I'm going to leave this one be. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Sat, Apr 18, 2009 at 11:22 AM, Kurt Fankhauser k...@wavelinc.com wrote: Around here the cops would let you beat them up and still make them pay financially. *grins* Kurt Fankhauser WAVELINC P.O. Box 126 Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Josh Luthman Sent: Saturday, April 18, 2009 11:15 AM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll Should have charged them the first time. If someone threw paint on your truck would you scrub it off or make them pay (financially pr physically)? On 4/18/09, Kurt Fankhauser k...@wavelinc.com wrote: I had a customers dog chew through the cable about 2 months ago. Replaced the whole cable at NO CHARGE and thought that was the end of it. Then just last week they had problems and I went out and the dog chewed through the new wire AGAIN! I was so mad that I was ready to shoot the dog. I replaced the entire cable again and charged them $50. Kurt Fankhauser WAVELINC P.O. Box 126 Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Travis Johnson Sent: Thursday, April 16, 2009 3:59 PM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll We don't charge anything to fix problems with the radio, router or cable. The only time we charge is if the customer requests the antenna to be moved, or they cause the problem (cut the cable, dog chews it, etc.). Travis Microserv my_em...@webjogger.net wrote: I'm just curious what everybody is charging their residential and business customers for a truck roll to fix problems with the wisp subscriber equipment. We've always tried to get the customer to pay something, especially when we have to replace equipment that goes bad. It's often turns into a whole ordeal where the customer gets mad, threaten to switch services, etc. We mainly use Alvarion equipment which is pretty reliable, but when they go bad, they're expensive to replace. Like to hear how others are doing it. Thanks,
[WISPA] electricity usage calculator
I have a new tower site and the owner ask how much electric I will use. How can I calculate that? For now all I will have is one 24v 2amp power supply going to a rb433ah with an xr2 omni and a xr5 backhaul. I can roughly guess the price per kilowatt hr but I need to get an estimate on kw/hr first. Brian WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] electricity usage calculator
about 15watt total consumption from what you have there. 5w for the RB, then 5watt per radio card (actually little less but no more). /Eje --Original Message-- From: Brian Rohrbacher Sender: wireless-boun...@wispa.org To: WISPA General List ReplyTo: WISPA General List Subject: [WISPA] electricity usage calculator Sent: Apr 19, 2009 14:55 I have a new tower site and the owner ask how much electric I will use. How can I calculate that? For now all I will have is one 24v 2amp power supply going to a rb433ah with an xr2 omni and a xr5 backhaul. I can roughly guess the price per kilowatt hr but I need to get an estimate on kw/hr first. Brian WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ Sent via BlackBerry from T-Mobile WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] electricity usage calculator
about 15watt total consumption from what you have there. 5w for the RB, then 5watt per radio card (actually little less but no more). /Eje --Original Message-- From: Brian Rohrbacher Sender: wireless-boun...@wispa.org To: WISPA General List ReplyTo: WISPA General List Subject: [WISPA] electricity usage calculator Sent: Apr 19, 2009 14:55 I have a new tower site and the owner ask how much electric I will use. How can I calculate that? For now all I will have is one 24v 2amp power supply going to a rb433ah with an xr2 omni and a xr5 backhaul. I can roughly guess the price per kilowatt hr but I need to get an estimate on kw/hr first. Brian WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ Sent via BlackBerry from T-Mobile WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] electricity usage calculator
Go get a kill-a-watt http://backwoodssolar.com/catalog/meters.htm and run it for a few hours. You can show your tower owner what you will be using... This little device is also great for finding power thieves in your home. ryan D. Ryan Spott rsp...@cspott.com On Apr 19, 2009, at 1:06 PM, e...@wisp-router.com wrote: about 15watt total consumption from what you have there. 5w for the RB, then 5watt per radio card (actually little less but no more). /Eje --Original Message-- From: Brian Rohrbacher Sender: wireless-boun...@wispa.org To: WISPA General List ReplyTo: WISPA General List Subject: [WISPA] electricity usage calculator Sent: Apr 19, 2009 14:55 I have a new tower site and the owner ask how much electric I will use. How can I calculate that? For now all I will have is one 24v 2amp power supply going to a rb433ah with an xr2 omni and a xr5 backhaul. I can roughly guess the price per kilowatt hr but I need to get an estimate on kw/hr first. Brian WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ Sent via BlackBerry from T-Mobile WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] electricity usage calculator
Ya, i have a couple already. D. Ryan Spott wrote: Go get a "kill-a-watt" http://backwoodssolar.com/catalog/meters.htm and run it for a few hours. You can show your tower owner what you will be using... This little device is also great for finding power thieves in your home. ryan D. Ryan Spott rsp...@cspott.com On Apr 19, 2009, at 1:06 PM, e...@wisp-router.com wrote: about 15watt total consumption from what you have there. 5w for the RB, then 5watt per radio card (actually little less but no more). /Eje --Original Message-- From: Brian Rohrbacher Sender: wireless-boun...@wispa.org To: WISPA General List ReplyTo: WISPA General List Subject: [WISPA] electricity usage calculator Sent: Apr 19, 2009 14:55 I have a new tower site and the owner ask how much electric I will use. How can I calculate that? For now all I will have is one 24v 2amp power supply going to a rb433ah with an xr2 omni and a xr5 backhaul. I can roughly guess the price per kilowatt hr but I need to get an estimate on kw/hr first. Brian WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ Sent via BlackBerry from T-Mobile WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] electricity usage calculator
Just found a pretty neat calculator online. They have average prices for all states. http://michaelbluejay.com/electricity/howmuch.html Here is my screen shot on the calc I ran. (I based it off an 18 watt compact bulb. Brian e...@wisp-router.com wrote: about 15watt total consumption from what you have there. 5w for the RB, then 5watt per radio card (actually little less but no more). /Eje --Original Message-- From: Brian Rohrbacher Sender: wireless-boun...@wispa.org To: WISPA General List ReplyTo: WISPA General List Subject: [WISPA] electricity usage calculator Sent: Apr 19, 2009 14:55 I have a new tower site and the owner ask how much electric I will use. How can I calculate that? For now all I will have is one 24v 2amp power supply going to a rb433ah with an xr2 omni and a xr5 backhaul. I can roughly guess the price per kilowatt hr but I need to get an estimate on kw/hr first. Brian WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ Sent via BlackBerry from T-Mobile WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] electricity usage calculator
Brian, I have a tower site that has its own electric meter since 3 years ago. Have had several AP's and Backhaul's on it and the meter still reads 0, 3 years later. Electric company thought I wasn't reading the meter and sent a guy out to re-calibrate it. He said it was accurate. Kurt Fankhauser WAVELINC P.O. Box 126 Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Brian Rohrbacher Sent: Sunday, April 19, 2009 3:55 PM To: WISPA General List Subject: [WISPA] electricity usage calculator I have a new tower site and the owner ask how much electric I will use. How can I calculate that? For now all I will have is one 24v 2amp power supply going to a rb433ah with an xr2 omni and a xr5 backhaul. I can roughly guess the price per kilowatt hr but I need to get an estimate on kw/hr first. Brian WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] electricity usage calculator
So you multiply 15W x hours in a month (about 720) getting 10800 watt-hours. Divide by 1000 to get 10.8KW Hours per month. e...@wisp-router.com wrote: about 15watt total consumption from what you have there. 5w for the RB, then 5watt per radio card (actually little less but no more). /Eje --Original Message-- From: Brian Rohrbacher Sender: wireless-boun...@wispa.org To: WISPA General List ReplyTo: WISPA General List Subject: [WISPA] electricity usage calculator Sent: Apr 19, 2009 14:55 I have a new tower site and the owner ask how much electric I will use. How can I calculate that? For now all I will have is one 24v 2amp power supply going to a rb433ah with an xr2 omni and a xr5 backhaul. I can roughly guess the price per kilowatt hr but I need to get an estimate on kw/hr first. Brian WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ Sent via BlackBerry from T-Mobile WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- Scott Reed Sr. Systems Engineer GAB Midwest 1-800-363-1544 x4000 Cell: 260-273-7239 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Promotion
And that looks good. If you ever want to head over towards Clifton we may be able to help ya out. Don't take your organs to heaven, heaven knows we need them down here! Be an organ donor, sign your donor card today. - Original Message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Sent: Thursday, April 16, 2009 10:23 AM Subject: Re: [WISPA] Promotion Gotta show this off... http://inxwireless.com/coverage Thanks Brian =) Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Thu, Apr 16, 2009 at 11:20 AM, Blake Bowers bbow...@mozarks.com wrote: Yours had contact info, coverage maps, area served, you would be surprised how many don't have those things. I suspect they just feel that people should know Don't take your organs to heaven, heaven knows we need them down here! Be an organ donor, sign your donor card today. - Original Message - From: J. Vogel jvo...@vogent.com To: WISPA General List wireless@wispa.org Sent: Thursday, April 16, 2009 10:14 AM Subject: Re: [WISPA] Promotion LOL - I agree that a lot of WISP's don't make it clear who/where they are and what they offer via their web sites. My own site is far from perfect, but it has been a valuable asset in procuring business. Blake Bowers wrote: ROFL... I take WISPS to task for their web page, and you bring mine up... I am so ashamed. Don't take your organs to heaven, heaven knows we need them down here! Be an organ donor, sign your donor card today. - Original Message - From: Mike Hammett wispawirel...@ics-il.net To: WISPA General List wireless@wispa.org Sent: Thursday, April 16, 2009 10:04 AM Subject: Re: [WISPA] Promotion http://www.frostytowers.com/ - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -- John Vogel - jvo...@vogent.net http://www.vogent.net 620-754-3907 Vogel Enterprises LLC Information Services Provider serving S.E. Kansas WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Question about BGP + Mikrotik
Anything with 2 gig of ram should be able to handle 1+ million routes. * --- Dennis Burgess, CCNA, A+, Mikrotik Certified Trainer WISPA Board Member - wispa.org http://www.wispa.org/ Link Technologies, Inc -- Mikrotik WISP Support Services WISPA Vendor Member* *Office*: 314-735-0270 *Website*: http://www.linktechs.net http://www.linktechs.net/ */LIVE On-Line Mikrotik Training/* http://www.linktechs.net/onlinetraining.asp The information transmitted (including attachments) is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510-2521, is intended only for the person(s) or entity/entities to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient(s) is prohibited, If you received this in error, please contact the sender and delete the material from any computer. Paul Hendry wrote: Lots of memory. Do you redistribute the partial routes into your igp? -Original Message- From: Gino Villarini [mailto:g...@aeronetpr.com] Sent: 18 April 2009 15:45 To: WISPA General List Subject: [WISPA] Question about BGP + Mikrotik List Im running 3.15 on our Core Router to our upstream, I have 3 circuits running BGP to the same provider. Im only receving rartial routes. All is well We just sold a circuit to anothe ISP, thy want full bGP support. I assume we must change to full routes, any tips on the changes needed? Gino A. Villarini g...@aeronetpr.com Aeronet Wireless Broadband Corp. tel 787.273.4143 fax 787.273.4145 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Insurance on equipment
I was thinking the opposite Kurt, most of the wisps here are quite succcesful. Seriously, those who cry poor mouth, are the exception. Kurt Fankhauser wrote: Yeah but most Wisps operators are some of the financially worst off people I have ever met. I agree on not making a bunch of small claims, same holds true with your automobile policy. I remember Mac said once that he actually got APC to pay out on their equipment protection guarantee and he got something like $15k from it and he said even he couldn't believe it. Kurt Fankhauser WAVELINC P.O. Box 126 Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of John Scrivner Sent: Sunday, April 19, 2009 7:23 AM To: WISPA General List Subject: Re: [WISPA] Insurance on equipment I carry a very high deductible (like $10K per incident). I keep insurance strictly for liability coverage and for catastrophic coverage like if our office burns down or a tornado comes through and wipes everything out. My rates are low and I do not plan to ever make a claim. Insurance companies are in business to make money like everyone else. If you use it on small claims then you eat away their profit and they have little choice but to consider you as a higher risk. Cable TV companies and power companies do not make frequent small claims. They take the same approach as I outline above I think. At a minimum you MUST have liability coverage in order to locate on leased space on towers, poles, etc. There is value in them covering you for up to a million or two in liability even if a claim is never made. I hope that WISPs think hard about how they interact with insurance companies and how we as an industry are perceived by our carriers. If WISPs as an industry are seen as companies who make frequent claims for any loss then I am guessing this will become a factor in how all WISPs are rated for insurance. Do yourselves a favor and plan NOT to make claims on insurance. Buy extra gear for your towers for replacements and budget a percentage of your gear as having to be replaced each year for upgrades, loss, etc. It is cheaper to self-insure your gear than to think you can have your insurance carry you for every little claim for lightening damage and such. Scriv On Fri, Apr 17, 2009 at 11:51 AM, Scottie Arnett sarn...@info-ed.com wrote: Typical legal organized crime insurance companies. As long as you are paying them and not filing a claim, everything is happy go lucky. File one claim and they want to jack your rates through the roof or cancel your policy. How do they get away with this stuff? I have 1st hand experience with it. I can't believe all are like that, but all I have ever dealt with are. If anyone knows of a professional insurance company that provides what they say without the crap mentioned above, please let me know. Scott -- Original Message -- From: Josh Luthman j...@imaginenetworksllc.com Reply-To: WISPA General List wireless@wispa.org Date: Thu, 16 Apr 2009 18:13:02 -0400 What I have heard from other WISPs is that once you do a big claim they cancel your policy. I've heard it from multiple angels from multiple companies so I've always believed it to be true. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Thu, Apr 16, 2009 at 6:05 PM, Charles Wyble char...@thewybles.comwrote: Why would one find another insurer? I do believe they can do a search on claims you have filed and charge accordingly. So changing insurers most likely won't help. Josh Luthman wrote: What we do and what I've been suggested is hold onto an insurance policy and use it when you really have to. If an AP or two and some CPEs go bad, don't claim it as it your rates will rise or the policy may be canceled. If you lost an entire tower and hundreds of thousands of dollars (or whatever size completely kicks your bucket) then claim it and prepare to find another insurer. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 Those who don't understand UNIX are condemned to reinvent it, poorly. --- Henry Spencer On Thu, Apr 16, 2009 at 5:33 PM, Alan Long alan.l...@aerowire.net wrote: All gear. Aerowire Alan Long Director of Network Operations alan.l...@aerowire.net 687 North Dean Road Auburn, AL 36830 tel: 3342759998 mobile: 336092 -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Charles Wyble Sent: Thursday, April 16, 2009 4:30 PM To: WISPA General List Subject: Re: [WISPA] Insurance on equipment I'm guessing you mean