Re: [WISPA] Cordless Phone Ring Interference
No idea what model. I will offer them a phone next week, at least one to try and see what happens. On 12/28/2011 5:33 AM, Bret Clark wrote: What model phone is it anyway? Noise floor would have to get pretty high to knock the signal out completely, unless you have poor fade margin to begin with. On 12/27/2011 09:35 PM, Gary Garrett wrote: Yeah, I am sure there is a huge amount of data transferred in the wake up command. command is probably just all 0's or all 1's like the old frame relay connections use to tell the other end to loop back. The actual talk data is only 32k or so both ways 1/2 duplex. Multi line phones would need to get a lot of info from the base about what is about to happen, what lights to lite up etc. I have looked at cordless phones on a spectrum analyzer and the are way Spread spectrum, not really a channelized thing. No big power spike but a very low and wide waveform. Definitly go for the DECT. On 12/27/2011 6:15 PM, Josh Luthman wrote: What I'm getting at is what initiates the ring. The copper pair hits the base unit and then tells all the handsets in the house to ring. I'm suggesting that this is 2.4 and what causes the SM's problem. I've seen a ringing telephone cause a Dlink router to reboot 100% of the time, it was easily reproducible. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ - No virus found in this message. Checked by AVG - www.avg.com Version: 2012.0.1901 / Virus Database: 2109/4707 - Release Date: 12/27/11 -- Scott Reed Owner NewWays Networking, LLC Wireless Networking Network Design, Installation and Administration Mikrotik Advanced Certified www.nwwnet.net (765) 855-1060 (765) 439-4253 (855) 231-6239 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
What model phone is it anyway? Noise floor would have to get pretty high to knock the signal out completely, unless you have poor fade margin to begin with. On 12/27/2011 09:35 PM, Gary Garrett wrote: Yeah, I am sure there is a huge amount of data transferred in the wake up command. The handsets go into a sleep mode to give max battery life. The ring command is probably just all 0's or all 1's like the old frame relay connections use to tell the other end to loop back. The actual talk data is only 32k or so both ways 1/2 duplex. Multi line phones would need to get a lot of info from the base about what is about to happen, what lights to lite up etc. I have looked at cordless phones on a spectrum analyzer and the are way Spread spectrum, not really a channelized thing. No big power spike but a very low and wide waveform. Definitly go for the DECT. On 12/27/2011 6:15 PM, Josh Luthman wrote: What I'm getting at is what initiates the ring. The copper pair hits the base unit and then tells all the handsets in the house to ring. I'm suggesting that this is 2.4 and what causes the SM's problem. I've seen a ringing telephone cause a Dlink router to reboot 100% of the time, it was easily reproducible. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
On Tue, Dec 27, 2011 at 09:56:19PM -0430, Greg Ihnen wrote: Something about the ringing signal sent by the base to the handsets is different. My dad had wireless headphones that received a horrible pop when the cordless phone rang, but there was no interference when talking on the phone. That same phone used to interfere with 2.4 wifi. We switched to dect6 and never had any more problems. Greg The base may simply go to a full power carrier wave on an incoming call across the entire 2.4Ghz spectrum to tell the handsets that a call is coming in. There is no telling how possessive of the spectrum the phone manufacturer was without watching with a spectrum analyzer when a call comes in. -- Scott LambertKC5MLE Unix SysAdmin lamb...@lambertfam.org WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
Only thing is... he is reporting that the use of the phone does not disconnect service, just the ringer ringing disconnects it. I'm not sure that the Ringer has anything to do with the 2.4Ghz spectrum block. Or I should say, it would not use anymore spectrum ringing than Talking. I'd guess talking would use more, with a constant stream going. Buying a new phone could replicate the ringer problem. I'd first confirm that it is in fact for sure just the ringer causing the problem. Make sure its not a power related thing or something like a radio power supply in same port as phone power supply, causing something to reboot, etc. If your CPE has logs, check them to verify if association was actually lost. Most 2.4G phones that dont have selectable channels usually have sutomatic selecting channels that select channel at a specific step. For example, powering on the unit when the handset is in place, or hitting the find receiver button, when handset is in place, or what ever mechanism it uses. What you want to do is generate wifi noise on your Internet CPE radio or LAN WIFI channels (persistent pings), so that when the phone searches for a channel, it can hear noise on your channels, and can select something different. My advise is to get the model number of phone before going on site, and using Internet to download the manual to review before initiating the tech support insodent with the consumer. Use phone support, to walk the end user through the proceedure of resetting the phone channel. The advantage of attempting a basic fix with the customer involved is that it gives you an opportunity to educate the customer, to possibly avoid future unnecessary tech support calls. Although I would agree that buying the end user a new phone would be more cost effective than timely tech support on the WISP's dollar, I'd argue that WISP offering to pay for the phone would be a mistake, as it sets the presidence that you are willing to pay for things that aren't your problem. The next thing you know you are buying customers new free routers and wifi cards everytime there are unexplained issues with service. What I'd recommend is recommending to the client that they buy a new phone, because phone are cheap, and maybe recommend a better brand. (Once you determine what a better brand is, such as Dect6 ones recommended.). Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Sent: Monday, December 26, 2011 3:32 PM Subject: Re: [WISPA] Cordless Phone Ring Interference Definitely DECT phone. Version doesn't matter - it's all in the 1.9 band. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Dec 26, 2011 at 3:31 PM, Leon D. Zetekoff wa4...@arrl.net wrote: I would concur with this too Sent from my iPhone On Dec 26, 2011, at 3:29 PM, Brian Webster bwebs...@wirelessmapping.com wrote: With the price of cordless phones now days and the cost of your customer support time, I would just buy them a new phone. If you get a DECT 6.0 version you are certain not to have problems. Those are used exclusively in the guard bands around the 1800 MHz PCS frequencies and are set aside specifically for cordless phones only. It's also fairly cheap to get a multi extension set. Thank You, Brian Webster www.wirelessmapping.com www.Broadband-Mapping.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Scott Reed Sent: Monday, December 26, 2011 3:11 PM To: WISPA General List Subject: [WISPA] Cordless Phone Ring Interference I have a customer that has determined that every time the phone rings, the Internet goes down. Once the phone is answered, the Internet works. We are using 2.4GHz to the house, with an integrated Arc panel on the roof. The customer has checked and the phone does not have a channel selection button. Anyone have suggestions as to how to get the phone to not kill the wireless link? -- Scott Reed Owner NewWays Networking, LLC Wireless Networking Network Design, Installation and Administration Mikrotik Advanced Certified www.nwwnet.net (765) 855-1060 (765) 439-4253 (855) 231-6239 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org
Re: [WISPA] Cordless Phone Ring Interference
How would the handsets know to ring if not told by the base via 2.4? It is probably making more noise while ringing than off hook. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Dec 27, 2011 8:33 PM, Tom DeReggi wirelessn...@rapiddsl.net wrote: Only thing is... he is reporting that the use of the phone does not disconnect service, just the ringer ringing disconnects it. I'm not sure that the Ringer has anything to do with the 2.4Ghz spectrum block. Or I should say, it would not use anymore spectrum ringing than Talking. I'd guess talking would use more, with a constant stream going. Buying a new phone could replicate the ringer problem. I'd first confirm that it is in fact for sure just the ringer causing the problem. Make sure its not a power related thing or something like a radio power supply in same port as phone power supply, causing something to reboot, etc. If your CPE has logs, check them to verify if association was actually lost. Most 2.4G phones that dont have selectable channels usually have sutomatic selecting channels that select channel at a specific step. For example, powering on the unit when the handset is in place, or hitting the find receiver button, when handset is in place, or what ever mechanism it uses. What you want to do is generate wifi noise on your Internet CPE radio or LAN WIFI channels (persistent pings), so that when the phone searches for a channel, it can hear noise on your channels, and can select something different. My advise is to get the model number of phone before going on site, and using Internet to download the manual to review before initiating the tech support insodent with the consumer. Use phone support, to walk the end user through the proceedure of resetting the phone channel. The advantage of attempting a basic fix with the customer involved is that it gives you an opportunity to educate the customer, to possibly avoid future unnecessary tech support calls. Although I would agree that buying the end user a new phone would be more cost effective than timely tech support on the WISP's dollar, I'd argue that WISP offering to pay for the phone would be a mistake, as it sets the presidence that you are willing to pay for things that aren't your problem. The next thing you know you are buying customers new free routers and wifi cards everytime there are unexplained issues with service. What I'd recommend is recommending to the client that they buy a new phone, because phone are cheap, and maybe recommend a better brand. (Once you determine what a better brand is, such as Dect6 ones recommended.). Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Sent: Monday, December 26, 2011 3:32 PM Subject: Re: [WISPA] Cordless Phone Ring Interference Definitely DECT phone. Version doesn't matter - it's all in the 1.9 band. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Dec 26, 2011 at 3:31 PM, Leon D. Zetekoff wa4...@arrl.net wrote: I would concur with this too Sent from my iPhone On Dec 26, 2011, at 3:29 PM, Brian Webster bwebs...@wirelessmapping.com wrote: With the price of cordless phones now days and the cost of your customer support time, I would just buy them a new phone. If you get a DECT 6.0 version you are certain not to have problems. Those are used exclusively in the guard bands around the 1800 MHz PCS frequencies and are set aside specifically for cordless phones only. It's also fairly cheap to get a multi extension set. Thank You, Brian Webster www.wirelessmapping.com www.Broadband-Mapping.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Scott Reed Sent: Monday, December 26, 2011 3:11 PM To: WISPA General List Subject: [WISPA] Cordless Phone Ring Interference I have a customer that has determined that every time the phone rings, the Internet goes down. Once the phone is answered, the Internet works. We are using 2.4GHz to the house, with an integrated Arc panel on the roof. The customer has checked and the phone does not have a channel selection button. Anyone have suggestions as to how to get the phone to not kill the wireless link? -- Scott Reed Owner NewWays Networking, LLC Wireless Networking Network Design, Installation and Administration Mikrotik Advanced Certified www.nwwnet.net (765) 855-1060 (765) 439-4253 (855) 231-6239 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA
Re: [WISPA] Cordless Phone Ring Interference
No, actually the ringing is generated by the handset from the power in its battery. The command to ring is just a series of 1's and 0's sent from the base unit to instruct the handset to ring. On 12/27/2011 5:40 PM, Josh Luthman wrote: How would the handsets know to ring if not told by the base via 2.4? It is probably making more noise while ringing than off hook. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
What about from the copper pair to the handset? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Dec 27, 2011 at 8:52 PM, Gary Garrett ggarr...@nidaho.net wrote: No, actually the ringing is generated by the handset from the power in its battery. The command to ring is just a series of 1's and 0's sent from the base unit to instruct the handset to ring. On 12/27/2011 5:40 PM, Josh Luthman wrote: How would the handsets know to ring if not told by the base via 2.4? It is probably making more noise while ringing than off hook. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
The ringing current from the Telco to the base unit is 120 cycles per second AC. It would be more like AC hum on a sound system. I would bet the 2.4 phone system is using most if not all the band at pretty low power. Probably it is the wake up and setup for a call that is knocking out the ISP not the ringing its self. On 12/27/2011 5:56 PM, Josh Luthman wrote: What about from the copper pair to the handset? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
What I'm getting at is what initiates the ring. The copper pair hits the base unit and then tells all the handsets in the house to ring. I'm suggesting that this is 2.4 and what causes the SM's problem. I've seen a ringing telephone cause a Dlink router to reboot 100% of the time, it was easily reproducible. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Dec 27, 2011 at 9:10 PM, Gary Garrett ggarr...@nidaho.net wrote: The ringing current from the Telco to the base unit is 120 cycles per second AC. It would be more like AC hum on a sound system. I would bet the 2.4 phone system is using most if not all the band at pretty low power. Probably it is the wake up and setup for a call that is knocking out the ISP not the ringing its self. On 12/27/2011 5:56 PM, Josh Luthman wrote: What about from the copper pair to the handset? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
Agreed I think the call setup Is the key Leon Sent from my iPhone On Dec 27, 2011, at 9:10 PM, Gary Garrett ggarr...@nidaho.net wrote: The ringing current from the Telco to the base unit is 120 cycles per second AC. It would be more like AC hum on a sound system. I would bet the 2.4 phone system is using most if not all the band at pretty low power. Probably it is the wake up and setup for a call that is knocking out the ISP not the ringing its self. On 12/27/2011 5:56 PM, Josh Luthman wrote: What about from the copper pair to the handset? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
At 12/27/2011 09:10 PM, Gary Garrett wrote: The ringing current from the Telco to the base unit is 120 cycles per second AC. It would be more like AC hum on a sound system. Actually it's a 20 Hz near-square wave, 90 volts nominal. It is thus much, much more powerful than the talk voltage, since it supplies the power to up to five ringer equivalence bells (REN=1 on mechanical handset bells of the early 1970s). I would bet the 2.4 phone system is using most if not all the band at pretty low power. Probably it is the wake up and setup for a call that is knocking out the ISP not the ringing its self. Some 2.4 GHz phones are analog, some are narrowband digital, and some are wideband/spread spectrum digital. But of course the signal from the base to the cordless handset is just a digital message, not a major power shift like on an analog loop. I'd suggest first finding out the model of the phone and if it is 2.4 GHz, replacing it. Putting phones there was a dumb idea. (900 MHz really was better than 49 MHz. Thus they convinced the public that the more Hertz, the better. So they went to 2.4 GHz, and then 5.8, before settling on DECT at 1.9 GHz, reserved for the purpose.) On 12/27/2011 5:56 PM, Josh Luthman wrote: What about from the copper pair to the handset? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 -- Fred Goldsteink1io fgoldstein at ionary.com ionary Consulting http://www.ionary.com/ +1 617 795 2701 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
Yeah, I am sure there is a huge amount of data transferred in the wake up command. The handsets go into a sleep mode to give max battery life. The ring command is probably just all 0's or all 1's like the old frame relay connections use to tell the other end to loop back. The actual talk data is only 32k or so both ways 1/2 duplex. Multi line phones would need to get a lot of info from the base about what is about to happen, what lights to lite up etc. I have looked at cordless phones on a spectrum analyzer and the are way Spread spectrum, not really a channelized thing. No big power spike but a very low and wide waveform. Definitly go for the DECT. On 12/27/2011 6:15 PM, Josh Luthman wrote: What I'm getting at is what initiates the ring. The copper pair hits the base unit and then tells all the handsets in the house to ring. I'm suggesting that this is 2.4 and what causes the SM's problem. I've seen a ringing telephone cause a Dlink router to reboot 100% of the time, it was easily reproducible. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
Something about the ringing signal sent by the base to the handsets is different. My dad had wireless headphones that received a horrible pop when the cordless phone rang, but there was no interference when talking on the phone. That same phone used to interfere with 2.4 wifi. We switched to dect6 and never had any more problems. Greg On Dec 27, 2011, at 9:03 PM, Tom DeReggi wrote: Only thing is... he is reporting that the use of the phone does not disconnect service, just the ringer ringing disconnects it. I'm not sure that the Ringer has anything to do with the 2.4Ghz spectrum block. Or I should say, it would not use anymore spectrum ringing than Talking. I'd guess talking would use more, with a constant stream going. Buying a new phone could replicate the ringer problem. I'd first confirm that it is in fact for sure just the ringer causing the problem. Make sure its not a power related thing or something like a radio power supply in same port as phone power supply, causing something to reboot, etc. If your CPE has logs, check them to verify if association was actually lost. Most 2.4G phones that dont have selectable channels usually have sutomatic selecting channels that select channel at a specific step. For example, powering on the unit when the handset is in place, or hitting the find receiver button, when handset is in place, or what ever mechanism it uses. What you want to do is generate wifi noise on your Internet CPE radio or LAN WIFI channels (persistent pings), so that when the phone searches for a channel, it can hear noise on your channels, and can select something different. My advise is to get the model number of phone before going on site, and using Internet to download the manual to review before initiating the tech support insodent with the consumer. Use phone support, to walk the end user through the proceedure of resetting the phone channel. The advantage of attempting a basic fix with the customer involved is that it gives you an opportunity to educate the customer, to possibly avoid future unnecessary tech support calls. Although I would agree that buying the end user a new phone would be more cost effective than timely tech support on the WISP's dollar, I'd argue that WISP offering to pay for the phone would be a mistake, as it sets the presidence that you are willing to pay for things that aren't your problem. The next thing you know you are buying customers new free routers and wifi cards everytime there are unexplained issues with service. What I'd recommend is recommending to the client that they buy a new phone, because phone are cheap, and maybe recommend a better brand. (Once you determine what a better brand is, such as Dect6 ones recommended.). Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Sent: Monday, December 26, 2011 3:32 PM Subject: Re: [WISPA] Cordless Phone Ring Interference Definitely DECT phone. Version doesn't matter - it's all in the 1.9 band. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Dec 26, 2011 at 3:31 PM, Leon D. Zetekoff wa4...@arrl.net wrote: I would concur with this too Sent from my iPhone On Dec 26, 2011, at 3:29 PM, Brian Webster bwebs...@wirelessmapping.com wrote: With the price of cordless phones now days and the cost of your customer support time, I would just buy them a new phone. If you get a DECT 6.0 version you are certain not to have problems. Those are used exclusively in the guard bands around the 1800 MHz PCS frequencies and are set aside specifically for cordless phones only. It's also fairly cheap to get a multi extension set. Thank You, Brian Webster www.wirelessmapping.com www.Broadband-Mapping.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Scott Reed Sent: Monday, December 26, 2011 3:11 PM To: WISPA General List Subject: [WISPA] Cordless Phone Ring Interference I have a customer that has determined that every time the phone rings, the Internet goes down. Once the phone is answered, the Internet works. We are using 2.4GHz to the house, with an integrated Arc panel on the roof. The customer has checked and the phone does not have a channel selection button. Anyone have suggestions as to how to get the phone to not kill the wireless link? -- Scott Reed Owner NewWays Networking, LLC Wireless Networking Network Design, Installation and Administration Mikrotik Advanced Certified www.nwwnet.net (765) 855-1060 (765) 439-4253 (855) 231-6239 WISPA Wants You! Join today! http://signup.wispa.org
[WISPA] Cordless Phone Ring Interference
I have a customer that has determined that every time the phone rings, the Internet goes down. Once the phone is answered, the Internet works. We are using 2.4GHz to the house, with an integrated Arc panel on the roof. The customer has checked and the phone does not have a channel selection button. Anyone have suggestions as to how to get the phone to not kill the wireless link? -- Scott Reed Owner NewWays Networking, LLC Wireless Networking Network Design, Installation and Administration Mikrotik Advanced Certified www.nwwnet.net (765) 855-1060 (765) 439-4253 (855) 231-6239 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
Hammer? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com On 12/26/2011 2:10 PM, Scott Reed wrote: I have a customer that has determined that every time the phone rings, the Internet goes down. Once the phone is answered, the Internet works. We are using 2.4GHz to the house, with an integrated Arc panel on the roof. The customer has checked and the phone does not have a channel selection button. Anyone have suggestions as to how to get the phone to not kill the wireless link? WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
See if they can get a DECT phone or other phone that is not 2.4 Ghz. :) --- Dennis Burgess, Mikrotik Certified Trainer Author of Learn RouterOS- Second Edition Link Technologies, Inc -- Mikrotik WISP Support Services Office: 314-735-0270 Website: http://www.linktechs.net - Skype: linktechs -- Create Wireless Coverages with www.mywificoverage.com -- -- -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Scott Reed Sent: Monday, December 26, 2011 2:11 PM To: WISPA General List Subject: [WISPA] Cordless Phone Ring Interference I have a customer that has determined that every time the phone rings, the Internet goes down. Once the phone is answered, the Internet works. We are using 2.4GHz to the house, with an integrated Arc panel on the roof. The customer has checked and the phone does not have a channel selection button. Anyone have suggestions as to how to get the phone to not kill the wireless link? -- Scott Reed Owner NewWays Networking, LLC Wireless Networking Network Design, Installation and Administration Mikrotik Advanced Certified www.nwwnet.net (765) 855-1060 (765) 439-4253 (855) 231-6239 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
R u running sub channels? That might work Ldz Sent from my iPhone On Dec 26, 2011, at 3:13 PM, Mike Hammett wispawirel...@ics-il.net wrote: Hammer? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com On 12/26/2011 2:10 PM, Scott Reed wrote: I have a customer that has determined that every time the phone rings, the Internet goes down. Once the phone is answered, the Internet works. We are using 2.4GHz to the house, with an integrated Arc panel on the roof. The customer has checked and the phone does not have a channel selection button. Anyone have suggestions as to how to get the phone to not kill the wireless link? WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
With the price of cordless phones now days and the cost of your customer support time, I would just buy them a new phone. If you get a DECT 6.0 version you are certain not to have problems. Those are used exclusively in the guard bands around the 1800 MHz PCS frequencies and are set aside specifically for cordless phones only. It's also fairly cheap to get a multi extension set. Thank You, Brian Webster www.wirelessmapping.com www.Broadband-Mapping.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Scott Reed Sent: Monday, December 26, 2011 3:11 PM To: WISPA General List Subject: [WISPA] Cordless Phone Ring Interference I have a customer that has determined that every time the phone rings, the Internet goes down. Once the phone is answered, the Internet works. We are using 2.4GHz to the house, with an integrated Arc panel on the roof. The customer has checked and the phone does not have a channel selection button. Anyone have suggestions as to how to get the phone to not kill the wireless link? -- Scott Reed Owner NewWays Networking, LLC Wireless Networking Network Design, Installation and Administration Mikrotik Advanced Certified www.nwwnet.net (765) 855-1060 (765) 439-4253 (855) 231-6239 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
I would concur with this too Sent from my iPhone On Dec 26, 2011, at 3:29 PM, Brian Webster bwebs...@wirelessmapping.com wrote: With the price of cordless phones now days and the cost of your customer support time, I would just buy them a new phone. If you get a DECT 6.0 version you are certain not to have problems. Those are used exclusively in the guard bands around the 1800 MHz PCS frequencies and are set aside specifically for cordless phones only. It's also fairly cheap to get a multi extension set. Thank You, Brian Webster www.wirelessmapping.com www.Broadband-Mapping.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Scott Reed Sent: Monday, December 26, 2011 3:11 PM To: WISPA General List Subject: [WISPA] Cordless Phone Ring Interference I have a customer that has determined that every time the phone rings, the Internet goes down. Once the phone is answered, the Internet works. We are using 2.4GHz to the house, with an integrated Arc panel on the roof. The customer has checked and the phone does not have a channel selection button. Anyone have suggestions as to how to get the phone to not kill the wireless link? -- Scott Reed Owner NewWays Networking, LLC Wireless Networking Network Design, Installation and Administration Mikrotik Advanced Certified www.nwwnet.net (765) 855-1060 (765) 439-4253 (855) 231-6239 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
Definitely DECT phone. Version doesn't matter - it's all in the 1.9 band. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Dec 26, 2011 at 3:31 PM, Leon D. Zetekoff wa4...@arrl.net wrote: I would concur with this too Sent from my iPhone On Dec 26, 2011, at 3:29 PM, Brian Webster bwebs...@wirelessmapping.com wrote: With the price of cordless phones now days and the cost of your customer support time, I would just buy them a new phone. If you get a DECT 6.0 version you are certain not to have problems. Those are used exclusively in the guard bands around the 1800 MHz PCS frequencies and are set aside specifically for cordless phones only. It's also fairly cheap to get a multi extension set. Thank You, Brian Webster www.wirelessmapping.com www.Broadband-Mapping.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Scott Reed Sent: Monday, December 26, 2011 3:11 PM To: WISPA General List Subject: [WISPA] Cordless Phone Ring Interference I have a customer that has determined that every time the phone rings, the Internet goes down. Once the phone is answered, the Internet works. We are using 2.4GHz to the house, with an integrated Arc panel on the roof. The customer has checked and the phone does not have a channel selection button. Anyone have suggestions as to how to get the phone to not kill the wireless link? -- Scott Reed Owner NewWays Networking, LLC Wireless Networking Network Design, Installation and Administration Mikrotik Advanced Certified www.nwwnet.net (765) 855-1060 (765) 439-4253 (855) 231-6239 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
+1 Look at Staples / Office Depot etc.. You can get Single Line Uniden' (Dect 6.0) from $30 Buy them a new phone.., don't loose the subscription :) Good Luck Faisal Imtiaz Snappy Internet Telecom 7266 SW 48 Street Miami, Fl 33155 Tel: 305 663 5518 x 232 Helpdesk: 305 663 5518 option 2 Email: supp...@snappydsl.net On 12/26/2011 3:32 PM, Josh Luthman wrote: Definitely DECT phone. Version doesn't matter - it's all in the 1.9 band. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Dec 26, 2011 at 3:31 PM, Leon D. Zetekoffwa4...@arrl.net wrote: I would concur with this too Sent from my iPhone On Dec 26, 2011, at 3:29 PM, Brian Websterbwebs...@wirelessmapping.com wrote: With the price of cordless phones now days and the cost of your customer support time, I would just buy them a new phone. If you get a DECT 6.0 version you are certain not to have problems. Those are used exclusively in the guard bands around the 1800 MHz PCS frequencies and are set aside specifically for cordless phones only. It's also fairly cheap to get a multi extension set. Thank You, Brian Webster www.wirelessmapping.com www.Broadband-Mapping.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Scott Reed Sent: Monday, December 26, 2011 3:11 PM To: WISPA General List Subject: [WISPA] Cordless Phone Ring Interference I have a customer that has determined that every time the phone rings, the Internet goes down. Once the phone is answered, the Internet works. We are using 2.4GHz to the house, with an integrated Arc panel on the roof. The customer has checked and the phone does not have a channel selection button. Anyone have suggestions as to how to get the phone to not kill the wireless link? -- Scott Reed Owner NewWays Networking, LLC Wireless Networking Network Design, Installation and Administration Mikrotik Advanced Certified www.nwwnet.net (765) 855-1060 (765) 439-4253 (855) 231-6239 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Cordless Phone Ring Interference
make sure to SWAP for the old one... On 12/26/2011 4:35 PM, Faisal Imtiaz wrote: +1 Look at Staples / Office Depot etc.. You can get Single Line Uniden' (Dect 6.0) from $30 Buy them a new phone.., don't loose the subscription :) Good Luck Faisal Imtiaz Snappy Internet Telecom 7266 SW 48 Street Miami, Fl 33155 Tel: 305 663 5518 x 232 Helpdesk: 305 663 5518 option 2 Email: supp...@snappydsl.net On 12/26/2011 3:32 PM, Josh Luthman wrote: Definitely DECT phone. Version doesn't matter - it's all in the 1.9 band. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Dec 26, 2011 at 3:31 PM, Leon D. Zetekoffwa4...@arrl.net wrote: I would concur with this too Sent from my iPhone On Dec 26, 2011, at 3:29 PM, "Brian Webster"bwebs...@wirelessmapping.com wrote: With the price of cordless phones now days and the cost of your customer support time, I would just buy them a new phone. If you get a DECT 6.0 version you are certain not to have problems. Those are used exclusively in the guard bands around the 1800 MHz PCS frequencies and are set aside specifically for cordless phones only. It's also fairly cheap to get a multi extension set. Thank You, Brian Webster www.wirelessmapping.com www.Broadband-Mapping.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Scott Reed Sent: Monday, December 26, 2011 3:11 PM To: WISPA General List Subject: [WISPA] Cordless Phone Ring Interference I have a customer that has determined that every time the phone rings, the Internet goes down. Once the phone is answered, the Internet works. We are using 2.4GHz to the house, with an integrated Arc panel on the roof. The customer has checked and the phone does not have a channel selection button. Anyone have suggestions as to how to get the phone to not kill the wireless link? -- Scott Reed Owner NewWays Networking, LLC Wireless Networking Network Design, Installation and Administration Mikrotik Advanced Certified www.nwwnet.net (765) 855-1060 (765) 439-4253 (855) 231-6239 WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
