Re: [WISPA] Re: wisp-router

2006-03-11 Thread Pete Davis
If I sell you something, and you don't call me to tell me there is a 
problem with it for a month, I will assume that you got it, and it 
worked just fine. If you call me a month later and just opened the box 
and the product inside isn't what you remember ordering, then it seems 
like someone needs to draw the line somewhere. Would you go back to a 
store and tell them that the VCR you bought 3 months ago was missing the 
remote control? Do you think they would believe you?


Is there a time limit (longer than 7 days I assume) that you think that 
the vendor should have adequate expectation that you have had time to 
receive and inspect the goods that they shipped? Their printed policy 
was apparently 7 days. What do you think would be fair? 30 days? 90 
days? forever? You sent payment. They shipped a box, and stated that you 
should inspect the box to insure the accuracy of the order. When there 
was no response in 7 days, it seems fair for them to assume that the box 
met your expectations.


This reminds me of subs whose first call to complain, they tell me that 
its been down for 2 weeks. I usually ask them if their phone service 
has been down that whole time too, since they haven't called.


Pete Davis
NoDial.net



Brian Rohrbacher wrote:

My opinion.
FYI   For those of you who remember this..
I am still fighting them.  They disputed my dispute.  LOL  Who do they 
think they are to take my money and not send the product?  Anyway, I 
will not give up on this.  They will learn it's not ok to steal.


Brian Rohrbacher wrote:

Anyone ever have trouble with them.  FYI  They just informed me it is 
my fault they didn't ship me out what I paid for.
I've never done anything with Mikrotik.  I ordered what a friend told 
me to, I don't know what anything looks like,
I assumed when I looked in the box it was all there.  Well, I have 
Butch lined up an am ready to use it and...imagine that,
I'm missing parts.  Maybe I didn't call within the first 7 days.  Who 
gives a fart!  Be warned.  I just got screwed.
Credit card dispute to the rescue again.   Ahh, this just pisses me 
off.  I should get what I paid for. I don't lie.  I know I didn't get 
the part.  Speaking of not getting it.  Don't these people know the 
customer (ME) is always right? I can't get away with this crap with 
my subs, that's for sure.
Just so ya'll know, when I first called, the guy I talked to said it 
looked like it might not have been shipped.  They would look into is 
and call me back.
I was happy and thinking how I would post to the list and say how 
fast they helped me and solved my problem.  Nope.  Not today.  I

was promptly called back and blamed for their poor quality control.


Also, where can I order a RB564 Daughterboard to replace the one the 
ups guy must have stole?  Not wisp-router.  Need it overnight.






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[WISPA] Re: wisp-router

2006-03-10 Thread Brian Rohrbacher

My opinion.
FYI   For those of you who remember this..
I am still fighting them.  They disputed my dispute.  LOL  Who do they 
think they are to take my money and not send the product?  Anyway, I 
will not give up on this.  They will learn it's not ok to steal.


Brian Rohrbacher wrote:

Anyone ever have trouble with them.  FYI  They just informed me it is 
my fault they didn't ship me out what I paid for.
I've never done anything with Mikrotik.  I ordered what a friend told 
me to, I don't know what anything looks like,
I assumed when I looked in the box it was all there.  Well, I have 
Butch lined up an am ready to use it and...imagine that,
I'm missing parts.  Maybe I didn't call within the first 7 days.  Who 
gives a fart!  Be warned.  I just got screwed.
Credit card dispute to the rescue again.   Ahh, this just pisses me 
off.  I should get what I paid for. I don't lie.  I know I didn't get 
the part.  Speaking of not getting it.  Don't these people know the 
customer (ME) is always right? I can't get away with this crap with my 
subs, that's for sure.
Just so ya'll know, when I first called, the guy I talked to said it 
looked like it might not have been shipped.  They would look into is 
and call me back.
I was happy and thinking how I would post to the list and say how fast 
they helped me and solved my problem.  Nope.  Not today.  I

was promptly called back and blamed for their poor quality control.


Also, where can I order a RB564 Daughterboard to replace the one the 
ups guy must have stole?  Not wisp-router.  Need it overnight.




--
Brian Rohrbacher
Reliable Internet, LLC
www.reliableinter.net
Cell 269-838-8338

Caught up in the Air 1 Thess. 4:17

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RE: [WISPA] Re: wisp-router (THREAD CLOSED)

2006-03-10 Thread Rick Harnish
Brian,

I will have to agree with Bob.  This is not a court of law.  WISPA has no
interest in the trying of vendors on this list.  This is a group of your
peers and WISP-Router is not going to defend themselves in this forum.
Therefore, please take this to an attorney and pursue your claims in a legal
and appropriate manner.  

Rick Harnish
President
OnlyInternet Broadband  Wireless, Inc.
260-827-2482 Office
260-307-4000 Cell
260-918-4340 VoIP
www.oibw.net
[EMAIL PROTECTED]
 
  
 

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Bob Moldashel
Sent: Friday, March 10, 2006 7:30 PM
To: WISPA General List
Subject: Re: [WISPA] Re: wisp-router (THREAD CLOSED)

My Opinion

FYIThis is not appropriate list traffic. This post does absolutely 
nothing for the promotion of WISPA.

-B-





Brian Rohrbacher wrote:

 My opinion.
 FYI   For those of you who remember this..
 I am still fighting them.  They disputed my dispute.  LOL  Who do they 
 think they are to take my money and not send the product?  Anyway, I 
 will not give up on this.  They will learn it's not ok to steal.

 Brian Rohrbacher wrote:

 Anyone ever have trouble with them.  FYI  They just informed me it is 
 my fault they didn't ship me out what I paid for.
 I've never done anything with Mikrotik.  I ordered what a friend told 
 me to, I don't know what anything looks like,
 I assumed when I looked in the box it was all there.  Well, I have 
 Butch lined up an am ready to use it and...imagine that,
 I'm missing parts.  Maybe I didn't call within the first 7 days.  Who 
 gives a fart!  Be warned.  I just got screwed.
 Credit card dispute to the rescue again.   Ahh, this just pisses me 
 off.  I should get what I paid for. I don't lie.  I know I didn't get 
 the part.  Speaking of not getting it.  Don't these people know the 
 customer (ME) is always right? I can't get away with this crap with 
 my subs, that's for sure.
 Just so ya'll know, when I first called, the guy I talked to said it 
 looked like it might not have been shipped.  They would look into is 
 and call me back.
 I was happy and thinking how I would post to the list and say how 
 fast they helped me and solved my problem.  Nope.  Not today.  I
 was promptly called back and blamed for their poor quality control.


 Also, where can I order a RB564 Daughterboard to replace the one the 
 ups guy must have stole?  Not wisp-router.  Need it overnight.




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Re: [WISPA] Re: wisp-router (THREAD CLOSED)

2006-03-10 Thread Brian Rohrbacher

I'm actually thinking about it.
But you know how hard it is just to be a WISP.  Let alone getting 
screwed by vendors.  I'll drop the topic.  But the public DID need to 
know.  Now they do.  I'm done. 
Bye.


Rick Harnish wrote:


Brian,

I will have to agree with Bob.  This is not a court of law.  WISPA has no
interest in the trying of vendors on this list.  This is a group of your
peers and WISP-Router is not going to defend themselves in this forum.
Therefore, please take this to an attorney and pursue your claims in a legal
and appropriate manner.  


Rick Harnish
President
OnlyInternet Broadband  Wireless, Inc.
260-827-2482 Office
260-307-4000 Cell
260-918-4340 VoIP
www.oibw.net
[EMAIL PROTECTED]

 



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Bob Moldashel
Sent: Friday, March 10, 2006 7:30 PM
To: WISPA General List
Subject: Re: [WISPA] Re: wisp-router (THREAD CLOSED)

My Opinion

FYIThis is not appropriate list traffic. This post does absolutely 
nothing for the promotion of WISPA.


-B-





Brian Rohrbacher wrote:

 


My opinion.
FYI   For those of you who remember this..
I am still fighting them.  They disputed my dispute.  LOL  Who do they 
think they are to take my money and not send the product?  Anyway, I 
will not give up on this.  They will learn it's not ok to steal.


Brian Rohrbacher wrote:

   

Anyone ever have trouble with them.  FYI  They just informed me it is 
my fault they didn't ship me out what I paid for.
I've never done anything with Mikrotik.  I ordered what a friend told 
me to, I don't know what anything looks like,
I assumed when I looked in the box it was all there.  Well, I have 
Butch lined up an am ready to use it and...imagine that,
I'm missing parts.  Maybe I didn't call within the first 7 days.  Who 
gives a fart!  Be warned.  I just got screwed.
Credit card dispute to the rescue again.   Ahh, this just pisses me 
off.  I should get what I paid for. I don't lie.  I know I didn't get 
the part.  Speaking of not getting it.  Don't these people know the 
customer (ME) is always right? I can't get away with this crap with 
my subs, that's for sure.
Just so ya'll know, when I first called, the guy I talked to said it 
looked like it might not have been shipped.  They would look into is 
and call me back.
I was happy and thinking how I would post to the list and say how 
fast they helped me and solved my problem.  Nope.  Not today.  I

was promptly called back and blamed for their poor quality control.


Also, where can I order a RB564 Daughterboard to replace the one the 
ups guy must have stole?  Not wisp-router.  Need it overnight.


 




 



--
Brian Rohrbacher
Reliable Internet, LLC
www.reliableinter.net
Cell 269-838-8338

Caught up in the Air 1 Thess. 4:17

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Re: [WISPA] Re: wisp-router (THREAD CLOSED)

2006-03-10 Thread George

Brian
I understand your pain.

Can't tell you how many times over the years I've wanted to take a 
vendor etc to task on the list publicly. Even did it a couple times 
myself. Bet most others have had the same thoughts.


 One thing that I can tell you is, it does not do you any good after 
a while, there are lots of people who will have the opposite opinion and 
then it gets into a flame war and the attitudes pop up.


Just think back to other people and their gripes with vendors or 
manufacturers and see what a nightmare it was for all.



I personally feel that you should be able to discuss situations like 
yours, but we have to be careful not to beat it to death and piss a 
whole lot of people off who don't want to get involved or hear any more.


So there is limit to how far you can post without crossing the line.
I'd say one post to get it off your chest, maybe a 2nd to clear 
something up. But the 3rd post has to be the last post.


Here on the WISPA list, something that I appreciate is that the vast 
majority of the post to the list are very positive and hardly ever is it 
a flame war.


We really don't want negativity on the WISPA lists it turns people off 
and doesn't help.


Hope this helps

George





Brian Rohrbacher wrote:

I'm actually thinking about it.
But you know how hard it is just to be a WISP.  Let alone getting 
screwed by vendors.  I'll drop the topic.  But the public DID need to 
know.  Now they do.  I'm done. Bye.


Rick Harnish wrote:


Brian,

I will have to agree with Bob.  This is not a court of law.  WISPA has no
interest in the trying of vendors on this list.  This is a group of your
peers and WISP-Router is not going to defend themselves in this forum.
Therefore, please take this to an attorney and pursue your claims in a 
legal
and appropriate manner. 
Rick Harnish

President
OnlyInternet Broadband  Wireless, Inc.
260-827-2482 Office
260-307-4000 Cell
260-918-4340 VoIP
www.oibw.net
[EMAIL PROTECTED]

 



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Bob Moldashel
Sent: Friday, March 10, 2006 7:30 PM
To: WISPA General List
Subject: Re: [WISPA] Re: wisp-router (THREAD CLOSED)

My Opinion

FYIThis is not appropriate list traffic. This post does absolutely 
nothing for the promotion of WISPA.


-B-





Brian Rohrbacher wrote:

 


My opinion.
FYI   For those of you who remember this..
I am still fighting them.  They disputed my dispute.  LOL  Who do 
they think they are to take my money and not send the product?  
Anyway, I will not give up on this.  They will learn it's not ok to 
steal.


Brian Rohrbacher wrote:

  

Anyone ever have trouble with them.  FYI  They just informed me it 
is my fault they didn't ship me out what I paid for.
I've never done anything with Mikrotik.  I ordered what a friend 
told me to, I don't know what anything looks like,
I assumed when I looked in the box it was all there.  Well, I have 
Butch lined up an am ready to use it and...imagine that,
I'm missing parts.  Maybe I didn't call within the first 7 days.  
Who gives a fart!  Be warned.  I just got screwed.
Credit card dispute to the rescue again.   Ahh, this just pisses me 
off.  I should get what I paid for. I don't lie.  I know I didn't 
get the part.  Speaking of not getting it.  Don't these people know 
the customer (ME) is always right? I can't get away with this crap 
with my subs, that's for sure.
Just so ya'll know, when I first called, the guy I talked to said it 
looked like it might not have been shipped.  They would look into is 
and call me back.
I was happy and thinking how I would post to the list and say how 
fast they helped me and solved my problem.  Nope.  Not today.  I

was promptly called back and blamed for their poor quality control.


Also, where can I order a RB564 Daughterboard to replace the one the 
ups guy must have stole?  Not wisp-router.  Need it overnight.







 





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Re: [WISPA] Re: wisp-router (THREAD CLOSED)

2006-03-10 Thread Brian Rohrbacher
The thing is they don't stop.  They even took my past posts from this 
list as proof and twisted the context.  Sad.

Ok, for real.  I am done posting.

George wrote:


Brian
I understand your pain.

Can't tell you how many times over the years I've wanted to take a 
vendor etc to task on the list publicly. Even did it a couple times 
myself. Bet most others have had the same thoughts.


 One thing that I can tell you is, it does not do you any good after 
a while, there are lots of people who will have the opposite opinion 
and then it gets into a flame war and the attitudes pop up.


Just think back to other people and their gripes with vendors or 
manufacturers and see what a nightmare it was for all.



I personally feel that you should be able to discuss situations like 
yours, but we have to be careful not to beat it to death and piss a 
whole lot of people off who don't want to get involved or hear any more.


So there is limit to how far you can post without crossing the line.
I'd say one post to get it off your chest, maybe a 2nd to clear 
something up. But the 3rd post has to be the last post.


Here on the WISPA list, something that I appreciate is that the vast 
majority of the post to the list are very positive and hardly ever is 
it a flame war.


We really don't want negativity on the WISPA lists it turns people off 
and doesn't help.


Hope this helps

George





Brian Rohrbacher wrote:


I'm actually thinking about it.
But you know how hard it is just to be a WISP.  Let alone getting 
screwed by vendors.  I'll drop the topic.  But the public DID need to 
know.  Now they do.  I'm done. Bye.


Rick Harnish wrote:


Brian,

I will have to agree with Bob.  This is not a court of law.  WISPA 
has no
interest in the trying of vendors on this list.  This is a group of 
your

peers and WISP-Router is not going to defend themselves in this forum.
Therefore, please take this to an attorney and pursue your claims in 
a legal

and appropriate manner. Rick Harnish
President
OnlyInternet Broadband  Wireless, Inc.
260-827-2482 Office
260-307-4000 Cell
260-918-4340 VoIP
www.oibw.net
[EMAIL PROTECTED]

 



-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
Behalf Of Bob Moldashel
Sent: Friday, March 10, 2006 7:30 PM
To: WISPA General List
Subject: Re: [WISPA] Re: wisp-router (THREAD CLOSED)

My Opinion

FYIThis is not appropriate list traffic. This post does 
absolutely nothing for the promotion of WISPA.


-B-





Brian Rohrbacher wrote:

 


My opinion.
FYI   For those of you who remember this..
I am still fighting them.  They disputed my dispute.  LOL  Who do 
they think they are to take my money and not send the product?  
Anyway, I will not give up on this.  They will learn it's not ok to 
steal.


Brian Rohrbacher wrote:

 

Anyone ever have trouble with them.  FYI  They just informed me it 
is my fault they didn't ship me out what I paid for.
I've never done anything with Mikrotik.  I ordered what a friend 
told me to, I don't know what anything looks like,
I assumed when I looked in the box it was all there.  Well, I have 
Butch lined up an am ready to use it and...imagine that,
I'm missing parts.  Maybe I didn't call within the first 7 days.  
Who gives a fart!  Be warned.  I just got screwed.
Credit card dispute to the rescue again.   Ahh, this just pisses 
me off.  I should get what I paid for. I don't lie.  I know I 
didn't get the part.  Speaking of not getting it.  Don't these 
people know the customer (ME) is always right? I can't get away 
with this crap with my subs, that's for sure.
Just so ya'll know, when I first called, the guy I talked to said 
it looked like it might not have been shipped.  They would look 
into is and call me back.
I was happy and thinking how I would post to the list and say how 
fast they helped me and solved my problem.  Nope.  Not today.  I

was promptly called back and blamed for their poor quality control.


Also, where can I order a RB564 Daughterboard to replace the one 
the ups guy must have stole?  Not wisp-router.  Need it overnight.









 







--
Brian Rohrbacher
Reliable Internet, LLC
www.reliableinter.net
Cell 269-838-8338

Caught up in the Air 1 Thess. 4:17

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