Re: Approved and certified token works only with test account.

Hi, Could you provide the email address using which you are trying to authenticate your API requests (i.e., email address using which you created the OAuth2 credentials) to the manager account? With an approved developer token, you should be able to target your productions using the API by

Re: Getting account keywords

Hi Daphna, Could you provide the SOAP XML request and response logs where you are retrieving the ENABLED Campaigns and AdGroups? Have you tried using Keywords Performance Report to retrieve these

Re: com.google.api.ads.common.lib.exception.OAuthException: Credential could not be refreshed.

Hi Ramz, This helps. Could you also let me know if you are using Installed app flow or Web app flow when you created the OAuth2 credentials along with the error message received? Thanks,

Re: Upload Customer emails list for an audience Id in javascript

Hi Harry, You need to use AdwordsUserListService to upload hashed email addresses to your remarketing list. This guide

Re: com.google.api.ads.common.lib.exception.OAuthException: Credential could not be refreshed.

Hi Ramz, Could you provide the steps you followed to generate your refresh token and the complete error you received with the new refresh token? If you happen to have any SOAP XML request and response logs, it'll be helpful as well. Thanks, Shwetha, AdWords API Team. -- --

Re: Trying to find some c# sample code for sending a Dynamic Remarketing csv file up to Google's AdWords system.

Hi Justin, Please find my response below: Question 1: Is there a max number of FeedItemOperations per mutate call? Answer: If you're using FeedItemService , then there can be a maximum of 5,000 mutate operations

Re: Does AD_PERFORMANCE_REPORT support template ad?

Hi Caihua, In this situation, since Ad Performance Report doesn't provide all the details, you need to continue using AdGroupAdService

Re: Not able to fetch certain clicktypes; clicktypes like 'Driving direction' | Adwords Api

Hi Caleb, Could you include CampaignId and Impressions in the report query and provide the downloaded report so I can identify if it's a campaign specific issue? I see that the AllConversions value for this clickType is 0.00 for the campaigns in this account. Please use *Reply privately to

Re: Not able to fetch certain clicktypes; clicktypes like 'Driving direction' | Adwords Api

Hi Caleb, Could you provide the clientCustomerId for the account in which you observe these inconsistencies? Do you have any impressions from these ClickTypes in the date range specified in the report request? Thanks, Shwetha, AdWords API Team. -- --

Re: Start index too high - Ads

Hi Tejas, To avoid the 100,000 limit of the Start index of the request when retrieving a large result set, you can, 1. Narrow the query as much as possible using predicates . You need to

Re: Does AD_PERFORMANCE_REPORT support template ad?

Hi Caihua, Ad Performance Report doesn't provide all the elements for different Ad types. You need to use the AdGroupAdService

Re: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR when creating adgroups

Hi Biniam, Internal API errors are usually temporary. Could you retry the request again and let me know if the error occurs more frequently? Could you provide the SOAP XML request and

Re: Desktop / Mobile volumes breakdown - TargetingIdeaService

Hi Chris, The API doesn't yet support providing search volumes based on different platforms. As far as I know the Keyword Planner in the UI doesn't have this option either. Could you provide a screenshot of the page where you see this option in the UI? Thanks, Shwetha, AdWords API Team. --

Re: Frequently getting Stream closed error whe fetching ads for a Adgroup and for a given campaign

Hi, Have you implemented any thread safety measures in your application? The ReportDownloader class in AdWords API client library is not thread-safe. This guide provides more information about threadsafety in the Java

Re: How I clear CPC for Keyword in AdWords API (Java/v201609)?

Hi, To remove a bid from a BiddingStrategyConfiguration , you need to update its bid field to a Money

Re: Is it possible to get a list of possible ProductDimensions with the AdWords API?

Hi Alexander, You can get the list of shopping bidding categories using ConstantDataService getProductBiddingCategoryData method. The GetProductCategoryTaxonomy

Re: Frequently getting Stream closed error whe fetching ads for a Adgroup and for a given campaign

Hi, The DownloadCriteriaReport Java example demonstrates how to download a Criteria Performance Report using the API. Could you modify

Re: Mapping a display ad in Ad Performance Report to it's MediaBundle mediaId.

Hi, Ad Performance Report doesn't yet provide the MediaIds associated with ads which are of type TEMPLATE_AD. The IDs of the logo image and marketing image used in ResponsiveDisplayAd are available through the EnhancedDisplayCreativeLogoImageMediaId and

Re: AdWords ReportDownloadError.INVALID_VERSION. using .NET client library

Hi Marianne, The ReportDownloadError.INVALID_VERSION error occurs when you are using an API version which is sunset. Please refer to this guide for information on deprecation schedules. Could you provide the version of .NET client

Re: ip blocked

Hi Mario, You need to perform a CampaignCriterionService REMOVE operation to remove the IpBlock

Re: Frequently getting Stream closed error whe fetching ads for a Adgroup and for a given campaign

Hi, Are you using the GetTextAds or the GetExpandedTextAds

Re: Can you tell me how to access campaign performance report its return object

Hi, You can retrieve the *InputStream* and use the Guava I/O utilities to read the response from the *InputStream* as follows: ReportDownloadResponse response = new

Re: If I update the manager's account password, API Token certificate and Google need to change it?

Hi, On this forum, we support queries related to AdWords API. This question is related to Content API. You need to post your question on the Google Content API for Shopping Forum and your issue can be resolved there.

Re: Report format - Columnar vs Flat struture

Hi Vikram, I'm afraid I cannot confirm if this feature will be available in future API versions. I'll go ahead and file a request on your behalf for this. Please keep an eye on our blog for any updates or announcements about

Re: Report format - Columnar vs Flat struture

Hi Vikram, Adding segment fields to the report query will result in a row for each combination of the segment fields split between them. I'm afraid it's not possible to download the report in the second format described above using AdWords API. You can add predicates

Re: How to get the Keyword Text from campaign negative report

Hi Daphna, You need to add the Criteria field to the report query to include the Keyword text in the downloaded Campaign Negative Keywords Performance Report

Re: Hi, Is it possible to get "Location options (advanced)" settings for campaign via API? Also whether the options available to update same via API? Thanks,

Hi Aba, To change the Location options (advanced)" settings for a campaign, you need to update the campaign's GeoTargetTypeSetting using a CampaignService.mutate()

Re: If I update the manager's account password, API Token certificate and Google need to change it?

Hi, Just to confirm, are you using Service account flow while using AdWords API? Changing the password of the email account used to create the service account should not affect OAuth flow. If you

Re: Audience Performance Report, UserListName showing ' --' instead of real value

Hi Oksana, I'm afraid there isn't a way to check if the data was updated. This data doesn't necessarily change with each new API version. You can renew this data maybe once a week. This data changes infrequently, when new criteria are added. Regards, Shwetha, AdWords API Team. -- --

Re: Can you tell me how to access campaign performance report its return object

Hi, In the Java client library, the ReportDownloadResponse is a holder class for http status and response body for a successful request. This object has the getAsString

Re: CampaignSharedSetService getting InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi Daphna, The EQUALS operand in the predicate accepts a single value. This is the reason you encountered InternalApiError.UNEXPECTED_INTERNAL_API_ERROR when using multiple

Re: SAAS Application - Minimum requirements for my clients

Hi NJ, Calls made against the AdWords API require an approved developer token, and credentials generated in OAuth2 , for the targeted account. You can use your developer token to target *any* AdWords account, by using the

Re: CampaignSharedSetService getting InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Hi Daphna, UNEXPECTED_INTERNAL_API_ERROR is usually transient mostly due to a temporary resource related issues in the AdWords API server. You need to retry the request after waiting

Re: Environment 'PRODUCTION' does not support version 'v201609'

Hi Manjusha, Could you provide the output of the following commands: - gem list google-adwords-api - gem list google-ads-common - ruby --version This error occurs when the client library is not updated to the latest version .

Re: Download PAUSED keywords with keywords-performance-report

Hi, With the includeZeroImpressions header set to true, you should be getting an entry for each day in the specified date range, provided the keyword was created before the start of this date range. Could you provide the complete report definition used along with your clientCustomerId so I can

Re: Audience Performance Report, UserListName showing ' --' instead of real value

Hi Oksana, Yes, if the Criteria (Audience) in Audience Performance Report is in the form "uservertical::#", this corresponds to CriterionUserInterest

Re: Can you tell me how to access campaign performance report its return object

Hi, As Alan says, the only formats supported while downloading report are the ones listed here . If you are looking for a response similar to CampaignService

Re: Audience lists don't get populated

Hi Dmitry, If the user lists created either through the API or the UI have the same parameters, they should be populated in a similar manner. Since some of the user lists created in the UI are not populated as well, this doesn't look like it is specific to AdWords API. I suggest that you post

Re: Audience Performance Report, UserListName showing ' --' instead of real value

Hi Oksana, The rows where the UserListName is " --" in the API report correspond to In-market categories , not UserLists

Re: Error removing ShareSet

Hi Ian, Could you provide the SOAP XML request and response logs for these operations? The response from SharedCriterionService and CampaignSharedSetService

Re: Adwords API returns negative keyword id upon creation

Hi, On this forum, we support queries related to AdWords API. The question is related to AdWords Scripts. You need to post your question on the AdWords Scripts Forum and your issue can be resolved there.

Re: Bid modifier for a single Keyword?

Hi Jay, Bid modifiers can be applied at the campaign and ad group level. Like you said, bid modifiers cannot be added for individual keywords. You need to group keywords into ad groups for which you want to apply

Re: Bulk export of conversion ID and Conversion Label

Hi Mathias, You can use ConversionTrackerService get method to retrieve the ConversionTracker

Re: Audience Performance Report, UserListName showing ' --' instead of real value

Hi, If you have added In-market or affinity categories (uservertical), the UserListName for these

Re: Adwords Api Php

Hi, I can respond only in English. Could you provide the code snippet which is causing this error? You need to include the initialization file , which configures the various path variables being

Re: Campaign performance report. Filter by performance comparison for different dates.

Hi Alex, I'm afraid filtering results that way is not possible. You can specify a particular value to filter for rows based on cost but you can't add a filter to get campaigns where cost for two days before is larger

Re: AdWords Report with group by

Hi, The reports that I think could be helpful here are Ad Performance Report and Criteria Performance Report .

Re: Click Performance Report return not all gclids

Hi Igor, Yes, Click Performance Report includes both valid and invalid clicks. Could you provide a sample of GCLIDs which haven't been reported in AdWords? I see that you are checking if the customerId is null for these clicks. You can use the checklist provided here

Re: Download PAUSED keywords with keywords-performance-report

Hi, Have you tried including zero impressions in the report? You need to set the includeZeroImpressions header to true so that zero impression rows are returned in the response. Could you provide the complete

Re: Duplicate entries for Criterions in Product Partition Report

Hi Stefan, Could you provide the clientCustomerId or the CampaignId where you observed duplicate entries? This will help me in investigating the root cause for this issue. Thanks, Shwetha, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog

Re: Click Performance Report return not all gclids

Hi Igor, There are various reasons why AdWords and Analytics may report different number of clicks, some of which are listed here . In this case, it could be that AdWords considered some clicks to

Re: ACCOUNT_NOT_SET_UP error info

Hi Tiana, You'll encounter this error if the clientCustomerId specified in the request, or the account which is authenticated in the request if clientCustomerId is not specified, has not completed the set up process. Could you provide the complete SOAP request and response so I can take a

Re: AdWords Report with group by

Hi, I'm afraid you cannot use full SQL vocabulary in AWQL query. Although AWQL is inspired by SQL, JOIN and GROUP BY clauses are omitted. You can use AwReporting framework using which reports can be stored in your relational database. You can use

Re: Identidy voucher on budget order

Hi, I'm afraid there isn't a direct way to identify if a voucher has been applied to a BudgetOrder. The BudgetOrderService now supports retrieving adjustments via the new totalAdjustments

Re: Method not found exception in CustomerService get function

Hi Imran, The get() method of CustomerService was removed in AdWords API version v201607. You need to use getCustomers()

Re: Audience Performance Report VS Clicks performance Report

Hi, You can retrieve the UserListId by including the *Id* field in the query for in Audience Performance Report . You can use this field to join the two reports. You can also get the UserListId

Re: Campaign performance report. Filter by performance comparison for different dates.

Hi Alex, You can include the "Date " field in the AWQL query to segment the report data by date and specify the DateRange during

Re: The google Ads Migrated to the Version v201609

Hi, AdWords API v201601 is now sunset. As Zweitze suggests, you need to change it to one of the versions that is currently supported . Regards, Shwetha, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Missing uservertical trageting translation

Hi Lior, Have you tried using ConstantDataService to get this data? In this case, this UserVertical

Re: com.google.api.ads.common.lib.exception.OAuthException: Credential could not be refreshed.

Hi Fatma, Tokens can expire for some reasons. Please see this guide for more information on token expiration. Could you generate a new refresh token

Re: com.google.api.ads.common.lib.exception.OAuthException: Credential could not be refreshed.

Hi Fatma, Could you recheck that the OAuth credentials are correctly provided in the ads.properties file? Have you tried generating a new refresh token and using it to make API

Re: Is there any way to access google adwords data from inactive test account.

Hi Mukesh, Could you provide the clientCustomerId of the account you are trying to access? Do you mean that this account was canceled or was the signup not complete yet? Thanks, Shwetha, AdWords API Team. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and

Re: Get account budgets

Hi, I checked this account and found that the total cost matches for the duration of June 16, 2016 to November 5, 2016. But it looks like it doesn't line up with individual budget orders. It could be because the time at which reports are generated is different from the time during which the

Re: AdWords Report with group by

Hi, This page lists all the fields available in all report types. If you are looking for Google Analytics metrics such as AveragePageviews,

Re: Get account budgets

Hi, Could you provide the clientCustomerId for this account? I see that the difference is $0.01. When gauging your account performance, please note that some recent account data may not be showing up yet. Some statistics are continuously calculated, while others are calculated once a day. To

Re: Adwords update to V201609, now OAuth not working anymore

Hi, This error usually occurs when the OAuth credentials were generated with incorrect scope. Could you check if the configuration details used to generate OAuth2 credentials were provided correctly? Could you try to generate the OAuth2 credentials

Re: Discrepancies in adwords data after uploading offline conversions

Hi Lior, Could you provide the AdWords clientCustomerId for the account where you observed the discrepancies in offline conversions? If possible, could you also provide the SOAP request and response for the offline conversion import done in the last couple of days? Please use *Reply privately

Re: AdWords Report with group by

Hi, Depending on the report type you need, you can query for various fields in the report definition . You

Re: AdWords Account Scripts

Hi Guy, I'm afraid it's not possible to add a script to an AdWords account using AdWords API. Please keep an eye on our blog for updates and announcements about new features. Regards, Shwetha, AdWords API Team. -- --

Re: Account Ad Extensions structure with information of whether extension is bind to campaign or to an ad group

Hi Alex, Please see my responses below: 1. If your extensions do not have any impressions, you'll not be ale to get the campaign-level or adGroup-level breakout from Placeholder Feed Item Report

Re: Account Ad Extensions structure with information of whether extension is bind to campaign or to an ad group

Hi Alex, To get the extensions at the Campaign level, you need to perform a CampaignExtensionService.get request in AdWords API. If you had specifically set the targetingCampaignId while

Re: What should I send to the AdGroupAdService if I want to create an Image Ad?

Hi Farid, You need to add an ImageAd and provide the MediaId of the image you uploaded in the Image.mediaId

Re: CustomerService Output difference between 2 versions of API

Hi Chirag, Yes, you can associate multiple MCC accounts to a single email address as well. This post also provides more details about multiple account access. Regards, Shwetha, AdWords API Team. -- --

Re: Account Ad Extensions structure with information of whether extension is bind to campaign or to an ad group

Hi Alex, Are you using any DURING clause in the report query? Also, I see that you have included CampaignName in the query, which doesn't support zero impressions. If this campaign doesn't have any impression data for the time period specified, zero impression rows will not be included in the

Re: Account Ad Extensions structure with information of whether extension is bind to campaign or to an ad group

Hi Alex, The TargetingAdGroupId and TargetingCampaignId fields in Placeholder Feed Item Report provide the feed item's adGroupTargeting and campaignTargeting. The AdGroupId and CampaignId fields

Re: CustomerService Output difference between 2 versions of API

Hi Chirag, In API version v201607 , the get() method of CustomerService was removed and replaced with getCustomers()

Re: Matching return values. Reference ids when creating new objects through API?

Hi, This is still valid if you have set the partialFailure header to true. If this header is set to false or unset, a failure of one operation will result in none of the operations to be committed. If the partialFailure

Re: Get account budgets

Hi, I'm afraid BudgetOrder spend is not available through the API. One way to get this information is to get the total cost accrued for this account using Account Performance Report in the duration

Re: [Clicks metric]: "Gmail clicks to website" in the UI vs Reports

Hi David, When you request stats for a single day, the number of clicks and impressions might not make sense when you compare, as impression and click data update at different rates throughout the day. This article provides more

Re: Adwords API not returning Final URLs for ExpandedTextAds

Hi Paul, You need to include "CreativeFinalUrls" (AdGroupAdField.CreativeFinalUrls in this case) in the selector for the finalUrls of an ExpandedTextAd to be populated in the

Re: [Clicks metric]: "Gmail clicks to website" in the UI vs Reports

Hi David, That might be a reason. Are you including any segmenting fields in the report definition? Do you see impressions > 0 when you don't use these fields? Could you provide the complete report definition and your clientCustomerId so I can confirm? Thanks, Shwetha, AdWords API Team. --

Re: How can i transfer API privileges from one google account to another?

Hi Francisco, By "transferring API privileges", do you mean start using a different google account to authorize and authenticate the API requests? If so, you can grant access to a new user for the account in question and generate OAuth2

Re: Get rid off the 4 not interactive word tags above ad extention.

Hi Mon, The other information available in an Ad apart from the headlines and description will be from the ad extensions added at the account or campaign, or ad group level. Could you provide a sample AdGroupId and

Re: [Clicks metric]: "Gmail clicks to website" in the UI vs Reports

Hi David, The Clicks metrics available in API reports are the same as the ones available in the UI. Could you provide the complete report definition you used along with your clientCustomerId? There are Gmail specific metrics

Re: Percentages in Bid Landscapes

Hi James, Could you provide the complete SOAP request and response log for this request along with the corresponding results from the bid simulator in the UI? Have you selected the *Product group-wide bid* option in the bid simulator in the

Re: Get account budgets

Hi, To retrieve your account budgets, you need to use BudgetOrderService . A BudgetOrder is an authorization for a client account to spend

Re: Matching return values. Reference ids when creating new objects through API?

Hi, When you perform a mutate request, if it is successful, the response contains the mutated entities in the same order in which they were passed in the request. You could use this to map the entities to your database. But mapping using AdGroupName and CampaignId is a better option. AdGroups

Re: Max rows limitation when exporting data

Hi, Are you using AdWords API to download report data? If you are using AdWords Scripts for this, please post this question in the AdWords Scripts forum as they are better equipped to answer this. If you are using the BigQuery API,

Re: Keywords from KEYWORDS_PERFORMANCE_REPORT

Hi, Keywords Performance Report doesn't have AdvertisingChannelType or AdvertisingChannelSubType

Re: PHP Get active campaigns with less than 100 remarketing users

Hi, There is no straightforward way to get all enabled campaigns with less than 100 remarketing users. If you just want to get all enabled campaigns, you can use CampaignService as shown here

Re: how to deliver an item on the 1st place of search result depending on the ad's hotel name clicked

Hi Alex, This can be done using Ad Customizers or Ad Parameters . On this forum, we address issues related to AdWords API. This query can be better addressed by the

Re: JSON key file in python

Hi Job, To use service account flow in the AdWords API Python client library, you need to provide the configuration values (service_account_email and path_to_private_key_file) in the googleads.yaml file.

Re: PHP Get active campaigns with less than 100 remarketing users

Hi, For a CrmBasedEmailList , the user list size will show as zero until the list has at least 1,000 members. You could use AdwordsUserListService

Re: AdWords API v201509 sunset

Hi, AdWords API version v201509 was sunset on June 21, 2016. I recommend that you migrate to one of the available API versions as soon as possible. The breaking changes introduced in each version are summarized in the respective

Re: gender/age segmentation in ad level

Hi, You can use the Gender Performance Report and Age Range Performance Report to get statistics

Re: Differentiate Interest from UserList

Hi Victor, You could use Criteria Performance Report which contains the CriteriaType field to differentiate Interest from UserList. Audiences of type UserInterest do not have a

Re: Unclear error message

Hi, If you include fields that are available in a report, but not compatible with each other, the error response indicates that this combination of fields cannot be used. If you include fields which aren't available in a report, you'll encounter an INVALID_FIELD_NAME_FOR_REPORT error without

Re: Developer token without an active account

Hi, You need a production manager account to apply for API access . Once you complete this you'll be issued a developer token with test access which can only be used to access test

Re: php code for modifying bids of products in shopping campaign

Hi Harisankar, The AddProductPartitionTree PHP example shows how to add a product partition and specify bids for different partitions. To bid on individual

Re: Failed to fetch details of a video campaign by API

Hi Roger, Video Campaigns are only supported in AdWords API Reports at the moment. You'll not be able to use other API

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