Re: UserListClientService Error - UNEXPECTED_INTERNAL_API_ERROR

2022-04-17 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Nico, Thank you for the update. I am also a member of the Google Ads API team. We are glad to hear that. If you have further questions, please feel free to add those in this thread. Our team will be happy to assist and give support to you. Regards, Carmela Google Ads API Team

Re: UserListClientService Error - UNEXPECTED_INTERNAL_API_ERROR

2022-04-15 Thread ddp emetriq
Hi, thanks for the help. I found the Audience Partner API when signing in with the right account! Regards, Nico On Wednesday, 13 April 2022 at 15:33:41 UTC+2 adsapi wrote: > Hello, > > Thanks for replying back after a long time. With regards to your query, I > would suggest please reach out

Re: UserListClientService Error - UNEXPECTED_INTERNAL_API_ERROR

2022-04-13 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello, Thanks for replying back after a long time. With regards to your query, I would suggest please reach out to the Audience Partner API (formerly DDP API) team via this link for further assistance. Hope this helps, feel free to reply back to us if you have any questions. Best Regards,

Re: UserListClientService Error - UNEXPECTED_INTERNAL_API_ERROR

2022-04-13 Thread ddp emetriq
Hi, where can i find the DDP API support team? Thanks, Nico On Friday, 23 October 2020 at 07:34:34 UTC+2 Google Ads API Forum Advisor Prod wrote: > Hi, > > Thanks for posting your concern. > > This forum is dedicated for Google Ads API >

RE: StoreSalesOffline | offlineDataUploadService fails with UNEXPECTED_INTERNAL_API_ERROR

2022-03-21 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Ergin, Thank you for reaching out and for the details you provided. So our team can investigate further the cause of the UNEXPECTED_INTERNAL_API_ERROR you encountered, could you also provide the complete SOAP request and response logs, and the requestId, generated when the error occurred

Re: UNEXPECTED_INTERNAL_API_ERROR

2022-03-18 Thread Ergin Demirel
Hello Nadine, As requested, I created another post and shared the service call details. I really appreciate your assistance on the other thread. Thanks, Ergin On Friday, March 18, 2022 at 10:18:56 AM UTC-7 adsapi wrote: > Hello Ergin, > > This thread was for CustomerService.getCustomers()

StoreSalesOffline | offlineDataUploadService fails with UNEXPECTED_INTERNAL_API_ERROR

2022-03-18 Thread Ergin Demirel
Hello Google Ads Team, We are getting UNEXPECTED_INTERNAL_API_ERROR with one of our customers as of March 13th when we make a call to offlineDataUploadService.mutate. As suggested by the documentation, retrying doesn't help. The same code is working fine for the rest of our customers. You can

Re: UNEXPECTED_INTERNAL_API_ERROR

2022-03-18 Thread 'Shaun Indeglia' via Google Ads API and AdWords API Forum
GoogleAdsOfflineO utputConnector: Request > failed due to ApiException. Underlying ApiErrors: Error 0: > InternalApiError{apiErrorType=InternalApiError, > errorString=InternalApiError. UNEXPECTED_INTERNAL_API_ERROR, fieldPath=, > reason=UNEXPECTED_INTERNAL_API_ERROR, trigger=} Axis

Re: UNEXPECTED_INTERNAL_API_ERROR

2022-03-17 Thread Ngon Nguyen
:51,220 ERROR > [Thread-20] com.agilone.aif.impl.GoogleAdsOfflineO utputConnector: Request > failed due to ApiException. Underlying ApiErrors: Error 0: > InternalApiError{apiErrorType=InternalApiError, > errorString=InternalApiError. UNEXPECTED_INTERNAL_API_ERROR, fieldPath=, > rea

Re: UNEXPECTED_INTERNAL_API_ERROR

2022-03-17 Thread Ergin Demirel
orString=InternalApiError. UNEXPECTED_INTERNAL_API_ERROR, fieldPath=, reason=UNEXPECTED_INTERNAL_API_ERROR, trigger=} AxisFault faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server faultSubcode: faultString: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.goog

Re: UNEXPECTED_INTERNAL_API_ERROR

2022-03-05 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hello Everyone, The fix is now fully rolled out. You should no longer be receiving these errors. If anyone is still receiving unexpected internal API errors for this method, please get back to me. Thanks, Nadine, Google Ads API Team ref:_00D1U1174p._5004Q2WyTcV:ref -- --

Re: UNEXPECTED_INTERNAL_API_ERROR

2022-03-03 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Greetings Everyone, Thank you so much for providing all the input. Thanks to your help, we were able to pinpoint the issue, and we're actively working on a fix for this. It is our highest priority right now. I'll give an update once the issue is fixed. Best, Nadine Wang Google Ads API Team

Re: UNEXPECTED_INTERNAL_API_ERROR

2022-03-02 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi Hugo and Paco, I already raised the issue about the internal error to my team with the SOAP logs of the Outleads team. With this, so that we can also raise your issue to my team, then please also provide the complete SOAP request and response that generated on your end so we can see the

Re: UNEXPECTED_INTERNAL_API_ERROR

2022-03-02 Thread paco...@webrepublic.ch
Hi, We are also experiencing the same issue for some of our products and users. We also agree with Outleads and TapClicks that the API should continue working until the sunset date. Kind regards, Paco On Tuesday, March 1, 2022 at 4:34:10 PM UTC+1 hu...@tapclicks.com wrote: > Hi, > > We are

Re: UNEXPECTED_INTERNAL_API_ERROR

2022-03-01 Thread 'Hugo Luna' via Google Ads API and AdWords API Forum
Hi, We are experiencing the same issue for some of our clients. The issue doesn't seem temporary, since yesterday every time we try the call to " https://adwords.google.com/api/adwords/mcm/v201809/CustomerService; we consistently get the error: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Re: UNEXPECTED_INTERNAL_API_ERROR

2022-02-28 Thread 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
Hi, Thank you for reaching out to the Google Ads API support team. The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR could be due to a temporary issue with the API. Can you please try making the call again? We strongly recommend that you can use Google Ads API to get customer list. Let me

Re: UNEXPECTED_INTERNAL_API_ERROR

2022-02-24 Thread Outleads Team
s concern to Google Ads API Forum. > > I would like to inform you first that I am going to delete your initial > post as it contains sensitive information. I just pasted the context of > your concern below without the sensitive information: > > > > > > *"We keep o

UNEXPECTED_INTERNAL_API_ERROR

2022-02-23 Thread outleads
We keep on getting UNEXPECTED_INTERNAL_API_ERROR when calling getCustomers() when using a specific client's token. All other API calls using this token are coming through fine and the getCustomers() call is coming through fine using all of our other clients' tokens. This error keeps

AdWords API UNEXPECTED_INTERNAL_API_ERROR

2022-02-22 Thread Brunner ClientAdwords
Hi, I’m getting an UNEXPECTED_INTERNAL_API_ERROR. Would you be able to help me fix the error? Here are all the details that I have. Please let me know if you need more details. · Request ID Request ID: 0005d89803754d540abcef0e050bca47 · SOAP Request SOAP INFO: SOAP

Re: UNEXPECTED_INTERNAL_API_ERROR When Removing And Adding Deleted Youtube Channel Criterion

2021-12-16 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hi Dorian, Thank you for the update. I will keep you posted as soon as I'm able to get more information here. Thanks, Ben, Google Ads API Team ref:_00D1U1174p._5004Q2Mhwnf:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

Re: UNEXPECTED_INTERNAL_API_ERROR When Removing And Adding Deleted Youtube Channel Criterion

2021-12-15 Thread Dorian Kind
Hi Ben, thanks for the update. We have not yet tackled the migration of that specific code as we're focussing on moving the reporting use cases to the new API in order to first gain some experience. I will let you know what we find once we start working on migrating the batch modification

Re: UNEXPECTED_INTERNAL_API_ERROR When Removing And Adding Deleted Youtube Channel Criterion

2021-12-15 Thread 'Google Ads API Forum Advisor' via AdWords API and Google Ads API Forum
Hi Dorian, Unfortunately not yet. I'm following up with the batch jobs team to see if they can increase the priority of the investigation. In the meantime, have you considered migrating your application to the new Google Ads API? I'd be curious to know if you have the same issues there. Best,

Re: UNEXPECTED_INTERNAL_API_ERROR When Removing And Adding Deleted Youtube Channel Criterion

2021-12-13 Thread Dorian Kind
Hi Ben, seeing as it's been a while, are there any updates on this issue? Thanks & best regards, Dorian On Thursday, 23 September 2021 at 19:34:43 UTC+2 adsapi wrote: > Hi Dorian, > > I'm a Developer Relations Engineer jumping in to help with this issue. > I've routed this through to the team

Re: UNEXPECTED_INTERNAL_API_ERROR When Removing And Adding Deleted Youtube Channel Criterion

2021-09-23 Thread Google Ads API Forum Advisor
Hi Dorian, I'm a Developer Relations Engineer jumping in to help with this issue. I've routed this through to the team that works on Batch Jobs, but they're still in the process of investigating the root cause. I'll follow up here as soon as I have more information. Thanks, Ben, Google Ads

Re: UNEXPECTED_INTERNAL_API_ERROR When Removing And Adding Deleted Youtube Channel Criterion

2021-09-22 Thread Dorian Kind
Hi Aryeh, it's been a couple weeks, and this issue is still hitting us every now and then. Do you already have any feedback which you would be able to share? Thanks, Dorian On Wednesday, 1 September 2021 at 21:21:56 UTC+2 adsapi wrote: > Hi Dorian, > > I brought your internal error with your

Re: UNEXPECTED_INTERNAL_API_ERROR When Removing And Adding Deleted Youtube Channel Criterion

2021-09-01 Thread Google Ads API Forum Advisor
Hi Dorian, I brought your internal error with your comments up with my team. We will get back to you as soon as possible. Regards, Aryeh Baker Google Ads API Team ref:_00D1U1174p._5004Q2Mhwnf:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

Re: UNEXPECTED_INTERNAL_API_ERROR When Removing And Adding Deleted Youtube Channel Criterion

2021-08-30 Thread Dorian Kind
Hi Yasar, I *think* I have answered privately, but as there doesn't seem to a way to copy oneself when replying in the new Google Groups interface, I'm not completely sure. Could you confirm that you have received the SOAP logs? Thank you very much! Best, Dorian On Wednesday, 25 August 2021

RE: UNEXPECTED_INTERNAL_API_ERROR When Removing And Adding Deleted Youtube Channel Criterion

2021-08-24 Thread Google Ads API Forum Advisor
Hi Dorian, Thanks for reaching out to us. For us to provide the specific recommendations on the InternalApiError.UNEXPECTED_INTERNAL_API_ERROR, could you please provide with us the complete SOAP request and response logs, along with its requestId, generated when the error occurred? Also,

UNEXPECTED_INTERNAL_API_ERROR When Removing And Adding Deleted Youtube Channel Criterion

2021-08-23 Thread Dorian Kind
Hi, we've encountered a peculiar case where removing and adding the same criterion in a batch job reproducibly causes an UNEXPECTED_INTERNAL_API_ERROR to occur. For some background, we have a housekeeping script in use that reads a rather large list of Youtube Channels from a spreadsheet

RE: Receiving UNEXPECTED_INTERNAL_API_ERROR for over 24 hours

2021-04-11 Thread Google Ads API Forum Advisor Prod
Hi Jason, Thank you for posting your concern. I would like to inform you that I am going remove your initial post as it contains generated API logs on your end. I will paste the context of your concern below instead. To take a closer look at the issue, could you provide the following details

Receiving UNEXPECTED_INTERNAL_API_ERROR for over 24 hours

2021-04-09 Thread Jason Stinnett
L_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro ApiException http://www.w3.org/2001/XMLSchema-instance; xsi:type="InternalApiError"> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR InternalApiError UNEXPECTED_INTERNAL_API_ERROR -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=

RE: UserListClientService Error - UNEXPECTED_INTERNAL_API_ERROR

2020-10-22 Thread Google Ads API Forum Advisor Prod
Hi, Thanks for posting your concern. This forum is dedicated for Google Ads API / AdWords API related concerns. With this, since your issue is related to DDP API, then please reach out to the DDP API support team instead. Regards, Ernie John Blanca Tacata Google Ads API Team

Re: UserListClientService Error - UNEXPECTED_INTERNAL_API_ERROR

2020-10-22 Thread Dror Heller
Update - we tried licensing a few segments via the google ddp ui, we got what seems to be the same error there as well On Thursday, October 22, 2020 at 3:45:08 PM UTC+3 Dror Heller wrote: > Getting the following error: > AxisFault > faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server

UserListClientService Error - UNEXPECTED_INTERNAL_API_ERROR

2020-10-22 Thread Dror Heller
Getting the following error: AxisFault faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server faultSubcode: faultString: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro] faultActor: faultNode:

Re: Encountering UNEXPECTED_INTERNAL_API_ERROR multiple times

2020-07-09 Thread Google Ads API Forum Advisor Prod
Hi Nicholas, Thanks for reaching out. With regards to your concern, you can provide logs via email the api alias or directly to the forum but to be sure to remove any confidential info as mentioned here. Thanks, Nirmita Patel Google Ads Team ref:_00D1U1174p._5004Q21k3h6:ref -- --

Re: Encountering UNEXPECTED_INTERNAL_API_ERROR multiple times

2020-07-09 Thread Nicholas Massé
Hi Nirmita, I tried again and still was coming into this issue. I will gladly share my request and response logs with you, however it seems I am not capable of replying to author only. Thanks ! Nicholas On Wednesday, July 8, 2020 at 1:57:40 PM UTC-4 adsapiforumadvisor wrote: > Hi

RE: Encountering UNEXPECTED_INTERNAL_API_ERROR multiple times

2020-07-08 Thread Google Ads API Forum Advisor Prod
Hi Nicholas, Thanks for reaching out. The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR could be due to a temporary issue with the API.Can you please try making the call again and let me know if you are still facing the issue? If so, please share the complete detailed request and response

Encountering UNEXPECTED_INTERNAL_API_ERROR multiple times

2020-07-08 Thread Nicholas Massé
Hello, I've been running a script using the Adwords API to create a good number of campaigns, ad groups and keywords. It has been successful over the past weeks, while sometimes returning an 'UNEXPECTED_INTERNAL_API_ERROR'. Since I ran the script for multiple hours I presumed it was some sort

RE: CriterionUserInterest responds UNEXPECTED_INTERNAL_API_ERROR

2020-06-24 Thread Google Ads API Forum Advisor Prod
Hi Guru, Thank you for reaching out. InternalApiError.UNEXPECTED_INTERNAL_API_ERROR occurs if there is a temporary issue on the server. Please try it again and and if the issue persists, could you please share the complete request and response logs along with the source code used via the Reply

CriterionUserInterest responds UNEXPECTED_INTERNAL_API_ERROR

2020-06-24 Thread Gurudutt Verma
Hi, I am getting error : InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.(InternalApiErro] Any clue, why am I getting this error ? I am trying to add Audiences criterian for User Interests with following operation : {

RE: Getting UNEXPECTED_INTERNAL_API_ERROR when adding members to a Remarketing List using the Python googleads library

2020-05-15 Thread Google Ads API Forum Advisor Prod
Hi Allen, Thank you for reaching out. InternalApiError.UNEXPECTED_INTERNAL_API_ERROR occurs if there is a temporary issue on the server. Please try it again and and if the issue persists, could you please share the complete request and response logs along with the source code used via the

Getting UNEXPECTED_INTERNAL_API_ERROR when adding members to a Remarketing List using the Python googleads library

2020-05-15 Thread Allen Thomas
I am trying to upload audience members to a Remarketing list using the googleads library in Python. My list a little less than 500k members. When I send the data with email, phone, and address, it always fails with the error below (request id included). I have tried sending the same data

RE: UNEXPECTED_INTERNAL_API_ERROR (AdGroupCriterionServiceInterface - get)

2020-04-13 Thread Google Ads API Forum Advisor Prod
Hello, The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR could be due to a temporary issue with the AdWords servers. If you are still unable to run this request consistently, please provide your CID and the complete detailed request and response logs of the API call. Ensure you "Reply

RE: Calling get () of AdGroupCriterionService causes UNEXPECTED_INTERNAL_API_ERROR

2020-03-09 Thread Google Ads API Forum Advisor Prod
Hello, Thank you for writing to us. Could you please share the complete request and response along with the client customer id for me to take a look into this further and assist you better? P.S. Please use Reply privately to author option while sharing the details. Regards, Nikisha Patel,

Re: No Details On UNEXPECTED_INTERNAL_API_ERROR

2019-12-20 Thread Pete Lavetsky (AdWords API Guru)
Hi Mitchell and All, I replied privately with the full SOAP logs yesterday. Any update? Thanks Pete On Thursday, December 19, 2019 at 3:40:39 PM UTC-5, adsapiforumadvisor wrote: > > Hi Pete, > > Thank you for reaching out. Please provide the complete request and > response logs *via reply

RE: No Details On UNEXPECTED_INTERNAL_API_ERROR

2019-12-19 Thread Google Ads API Forum Advisor Prod
Hi Pete, Thank you for reaching out. Please provide the complete request and response logs via reply privately to author so that I can further investigate the issue. Regards, Mitchell Google Ads API Team ref:_00D1U1174p._5001UOEveP:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

No Details On UNEXPECTED_INTERNAL_API_ERROR

2019-12-19 Thread Pete Lavetsky (AdWords API Guru)
Hi All, We have a Java library, v201809, CampaignService SET operation that is 100% of the time giving us a response of UNEXPECTED_INTERNAL_API_ERROR soap:Server [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR

Re: Continuing UNEXPECTED_INTERNAL_API_ERROR

2019-10-09 Thread Google Ads API Forum Advisor Prod
Hello Pete, I don't see anything initially wrong. The only unusual thing is that the baseCampaignId is being set to the same thing as the campaign.id. Most people leave that base campaign ID empty unless they are using campaign drafts and experiments. I'm not sure if that would create an

Re: Continuing UNEXPECTED_INTERNAL_API_ERROR

2019-10-09 Thread Google Ads API Forum Advisor Prod
Hello Pete, My apologies for the delay. We did receive it. I'm looking into it. Thanks for following up, Nadine Sundquist, Google Ads API Team ref:_00D1U1174p._5001UKMS4P:ref -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

Re: Continuing UNEXPECTED_INTERNAL_API_ERROR

2019-10-09 Thread Pete Lavetsky (AdWords API Guru)
Hi All, I responded privately to the author and have not received a response back. Should I post the SOAP messages publicly here? Pete On Tuesday, October 8, 2019 at 3:22:42 AM UTC-4, adsapiforumadvisor wrote: > > Hi Pete, > > Thank you for reaching out. > > The

RE: Continuing UNEXPECTED_INTERNAL_API_ERROR

2019-10-08 Thread Google Ads API Forum Advisor Prod
Hi Pete, Thank you for reaching out. The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR could be due to a temporary issue in the servers or could be due to a bug. If you are still encountering the error after performing several requests, so I can further investigate the issue, could you

Continuing UNEXPECTED_INTERNAL_API_ERROR

2019-10-07 Thread Pete Lavetsky (AdWords API Guru)
Hi all, Usually when we see an UNEXPECTED_INTERNAL_API_ERROR it clears itself up after retry or two, but on a specific Account + Campaign combo we've been getting this error continuously for multiple days. There's no more details in the SOAP log so I really have nothing to go on, other than

RE: Unexpected_internal_api_error when using targetingIdeaService.

2019-09-10 Thread Google Ads API Forum Advisor Prod
Hi Vivek, Thank you for posting your concern. The InternalApiError.UNEXPECTED_INTERNAL_API_ERROR could be due to a temporary issue in the servers or could be due to a bug. However, upon checking the log you provided, you are using ExperimentDiversionService which is currently not supported in

Unexpected_internal_api_error when using targetingIdeaService.

2019-09-10 Thread Vivek Kumar
_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro] ApiException http://www.w3.org/2001/XMLSchema-instance; xsi:type="ns2:InternalApiError"> InternalApiError.UNEXPECTED_INTERNAL_API_ERROR < ns2:ApiError.Type>InternalA

RE: UNEXPECTED_INTERNAL_API_ERROR upon deleting product groups

2019-07-01 Thread Google Ads API Forum Advisor Prod
Hi, Thanks for posting your concern. To take a closer on the issue, would you mind providing the complete SOAP request and response logs together with the CID and the error message via Reply privately to author option? If you haven't enabled the SOAP logging yet, you may refer to the readMe

Re: API Error: unexpected_internal_api_error

2019-06-29 Thread Google Ads API Forum Advisor Prod
Hi Charles, This forum is specifically for questions regarding the AdWords API or the Google Ads API. For questions related to Google Ads Editor, please use the Google Ads Editor Help Center . If you can't find an answer to your question in the articles there, you can use the Contact us link

UNEXPECTED_INTERNAL_API_ERROR upon deleting product groups

2019-06-28 Thread Marketing Operations
Hi, I am trying to delete product groups on my account using Adwords API v201809. I keep getting UNEXPECTED_INTERNAL_API_ERROR and I am not able to tell what the error possible could be ? Any help is appreciate here. session.setClientCustomerId(accountId); String

Re: API Error: unexpected_internal_api_error

2019-06-28 Thread Charles Manuals
hanks for raising your concern. >> >> The usual reason for encountering the *UNEXPECTED_INTERNAL_API_ERROR *is >> due to transient issue. But to take a closer to the issue, would mind >> providing the complete SOAP request and response logs together with the >> *reque

Re: API Error: unexpected_internal_api_error

2019-06-27 Thread Charles Manuals
; The usual reason for encountering the *UNEXPECTED_INTERNAL_API_ERROR *is > due to transient issue. But to take a closer to the issue, would mind > providing the complete SOAP request and response logs together with the > *requestId* and the *customer ID *via *Reply privately to auth

Re: API Error: unexpected_internal_api_error

2019-06-23 Thread Ершов Александр
; The usual reason for encountering the *UNEXPECTED_INTERNAL_API_ERROR *is > due to transient issue. But to take a closer to the issue, would mind > providing the complete SOAP request and response logs together with the > *requestId* and the *customer ID *via *Reply privately to auth

RE: API Error: unexpected_internal_api_error

2019-06-20 Thread Google Ads API Forum Advisor Prod
Hi Charles, Thanks for raising your concern. The usual reason for encountering the UNEXPECTED_INTERNAL_API_ERROR is due to transient issue. But to take a closer to the issue, would mind providing the complete SOAP request and response logs together with the requestId and the customer ID via

API Error: unexpected_internal_api_error

2019-06-20 Thread Charles Manuals
Hello When using AdWords Editor to download account I'm getting an error unexpected_internal_api_error: too many rows in non streaming response. I tried reconnecting to the account but that didn't work. C -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https

RE: [FIXED] UNEXPECTED_INTERNAL_API_ERROR for all requests

2019-05-09 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hi Ross, We are actively working on correcting the data from 12:01am on May 1 to 4: 00am May 2 (PDT). You can find the latest updates regarding this in the blog post here . Let me know if you have any other questions. Regards,

Re: [FIXED] UNEXPECTED_INTERNAL_API_ERROR for all requests

2019-05-08 Thread 'Ross Seeman' via AdWords API and Google Ads API Forum
before they bill their clients. -Ross On Friday, May 3, 2019 at 10:38:50 AM UTC-7, AdWordsApiUser wrote: > > Hi Team, > > The API is down with UNEXPECTED_INTERNAL_API_ERROR for any request. > > Thanks for your help! > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

RE: [API is DOWN] UNEXPECTED_INTERNAL_API_ERROR for all requests

2019-05-03 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello, Thank you for reporting this. There was an outage on May 3rd from 10:22 - 10:48 Pacific time for the Google Ads API and AdWords API. This issue has been resolved now. Could you please retry the API requests that failed during that time and let us know if you have any issues? Regards,

RE: [API is DOWN] UNEXPECTED_INTERNAL_API_ERROR for all requests

2019-05-03 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello, Our team is looking into this. Could you please confirm if you're still seeing this issue? If so, could you please retry the request and share the request/response logs which includes the request Id to check this further? You can share the details via *Reply privately to author* option.

Re: [API is DOWN] UNEXPECTED_INTERNAL_API_ERROR for all requests

2019-05-03 Thread dima
Same here. On Friday, May 3, 2019 at 8:38:50 PM UTC+3, AdWordsApiUser wrote: > > Hi Team, > > The API is down with UNEXPECTED_INTERNAL_API_ERROR for any request. > > Thanks for your help! > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find

[API is DOWN] UNEXPECTED_INTERNAL_API_ERROR for all requests

2019-05-03 Thread AdWordsApiUser
Hi Team, The API is down with UNEXPECTED_INTERNAL_API_ERROR for any request. Thanks for your help! -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received

RE: UNEXPECTED_INTERNAL_API_ERROR: I am getting this error frequently. Is there any fix to avoid getting this error.

2019-04-22 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
InternalApiError UNEXPECTED_INTERNAL_API_ERROR 2019-04-22 01:39:29.875 ERROR 8783 --- [nio-5677-exec-6] com.tgt.dmmc.cyclone.utils.AdwordsUtils : failed for reason:ApiException{applicationExceptionType=ApiException, errors=[Inter

UNEXPECTED_INTERNAL_API_ERROR: I am getting this error frequently. Is there any fix to avoid getting this error.

2019-04-22 Thread Santu Santosh
ECTED_INTERNAL_API_ERROR InternalApiError UNEXPECTED_INTERNAL_API_ERROR 2019-04-22 01:39:29.875 ERROR 8783 --- [nio-5677-exec-6] com.tgt.dmmc.cyclone.utils.AdwordsUtils : failed

RE: UNEXPECTED_INTERNAL_API_ERROR when adding keywords to SharesetSet

2019-03-29 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
of days we've been getting "UNEXPECTED_INTERNAL_API_ERROR" whenever we try to add keywords to a shared set. If there are more than 1000 keywords in a single slice the failure happens almost always so retrying doesn't help. Please find attached the request to the SharedSetService. Th

Re: UNEXPECTED_INTERNAL_API_ERROR when adding keywords to SharesetSet

2019-03-29 Thread Stefano Fontana
started > encountering the same thing as of ~4pm EST yesterday. Reached out to email > support, no response yet. > > > On Wednesday, March 27, 2019 at 8:22:57 AM UTC-4, Stefano Fontana wrote: > > Howdy, > > Since a couple of days we've been getting "UNEXPECTED_I

RE: UNEXPECTED_INTERNAL_API_ERROR when adding keywords to SharesetSet

2019-03-27 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
"UNEXPECTED_INTERNAL_API_ERROR" whenever we try to add keywords to a shared set. If there are more than 1000 keywords in a single slice the failure happens almost always so retrying doesn't help. Please find attached the request to the SharedSetService. The response to that is: http://schemas.xmlsoap.org/soap/envelo

Re: UNEXPECTED_INTERNAL_API_ERROR when adding keywords to SharesetSet

2019-03-27 Thread Ross Lavery
s we've been getting "UNEXPECTED_INTERNAL_API_ERROR" > whenever we try to add keywords to a shared set. > If there are more than 1000 keywords in a single slice the failure happens > almost always so retrying doesn't help. > > Please find attached the request to t

RE: /api/adwords/rm/v201809/AdwordsUserListService throwing UNEXPECTED_INTERNAL_API_ERROR

2019-03-12 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
/label/adwords_api https://developers.google.com/adwords/api/community/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ On 03/11/19 20:22:53 da...@getstride.com wrote: Hi, We have been seeing UNEXPECTED_INTERNAL_API_ERROR thrown by https://adwords.google.com/api/adwords/rm/v201809

/api/adwords/rm/v201809/AdwordsUserListService throwing UNEXPECTED_INTERNAL_API_ERROR

2019-03-12 Thread danny
Hi, We have been seeing UNEXPECTED_INTERNAL_API_ERROR thrown by https://adwords.google.com/api/adwords/rm/v201809/AdwordsUserListService for the past week now. http://schemas.xmlsoap.org/soap/envelope/;> soap:Server InternalApiError.UNEXPECTED_INTERNAL_API_ER

RE: UNEXPECTED_INTERNAL_API_ERROR

2019-03-06 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello Alexey, The UNEXPECTED_INTERNAL_API_ERROR could be due to a transient issue. Can you retry the API request again and see if you're noticing this issue? If the request is failing, could you please share the API SOAP logs which includes the requestId, complete request and response so that I

UNEXPECTED_INTERNAL_API_ERROR

2019-03-06 Thread Alexey Seredin
Hello! Please, can you help me with UNEXPECTED_INTERNAL_API_ERROR. Here is the response. HTTP/1.1 500 Internal Server Error Content-Type: text/xml; charset=UTF-8 Date: Wed, 06 Mar 2019 15:44:44 GMT Expires: Wed, 06 Mar 2019 15:44:44 GMT Cache-Control: private, max-age=0 X-Content-Type-Options

RE: UNEXPECTED_INTERNAL_API_ERROR when mutate campaign

2019-01-15 Thread googleadsapi-forumadvisor via AdWords API and Google Ads API Forum
Hello, The UNEXPECTED_INTERNAL_API_ERROR <https://developers.google.com/adwords/api/docs/common-errors#InternalApiError.UNEXPECTED_INTERNAL_API_ERROR> usually occurs when something unexpected happened while processing the request. Could you please share the complete SOAP logs(r

Re: UNEXPECTED_INTERNAL_API_ERROR when mutate campaign

2019-01-15 Thread 'Teja Makani' via AdWords API and Google Ads API Forum
Hello, The UNEXPECTED_INTERNAL_API_ERROR <https://developers.google.com/adwords/api/docs/common-errors#InternalApiError.UNEXPECTED_INTERNAL_API_ERROR> usually occurs when something unexpected happened while processing the request. Could you please share the complete SOAP logs(r

UNEXPECTED_INTERNAL_API_ERROR when mutate campaign

2019-01-15 Thread sTyler
Hi I got error Adwords API when mutating campaigns [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api. services.common.error.InternalApiError.(InternalApiErro] Help me solve the error. Thanks -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog:

Re: UNEXPECTED_INTERNAL_API_ERROR raised during ConversionTrackerService.get query

2019-01-13 Thread 'Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Paul Glad to hear that the issue is no longer being encountered. However, in the event that the issue resurfaces, please do write back so me or the rest of our team can further investigate. Thanks and regards, Peter AdWords API Team On Friday, January 11, 2019 at 10:16:54 PM UTC+8,

Re: UNEXPECTED_INTERNAL_API_ERROR raised during ConversionTrackerService.get query

2019-01-11 Thread paul . cooper
The issue just disappeared, so I was not able to get the requested information. On Tuesday, 11 December 2018 21:11:09 UTC+1, Peter Oliquino (AdWords API Team) wrote: > > Hi Paul, > > Thank you for reaching out to support. Could you send to me your > clientCustomerId and the complete SOAP

Re: UNEXPECTED_INTERNAL_API_ERROR

2018-12-27 Thread German Schiavon Matteo
XXX--XXX URL: >> https://adwords.google.com/api/adwords/cm/v201806/AdGroupCriterionService >> *Request ID: null* ResponseTime(ms): null OperationsCount: null IsFault: >> true FaultMessage: ApiException{applicationExceptionType=ApiException, >> errors=[InternalApiError{apiError

Re: UNEXPECTED_INTERNAL_API_ERROR

2018-12-17 Thread German Schiavon Matteo
tps://adwords.google.com/api/adwords/cm/v201806/AdGroupCriterionService >> *Request ID: null* ResponseTime(ms): null OperationsCount: null IsFault: >> true FaultMessage: ApiException{applicationExceptionType=ApiException, >> errors=[InternalApiError{apiErrorType=InternalApiError

Re: UNEXPECTED_INTERNAL_API_ERROR raised during ConversionTrackerService.get query

2018-12-11 Thread 'Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Paul, Thank you for reaching out to support. Could you send to me your clientCustomerId and the complete SOAP request and response logs so I can further investigate? You may reply to me via the *Reply privately to author* option. Thanks and regards, Peter AdWords API Team On Wednesday,

Re: UNEXPECTED_INTERNAL_API_ERROR

2018-12-11 Thread 'Peter Oliquino (AdWords API Team)' via AdWords API and Google Ads API Forum
[InternalApiError{apiErrorType=InternalApiError, > errorString=InternalApiError.UNEXPECTED_INTERNAL_API_ERROR, fieldPath=, > reason=UNEXPECTED_INTERNAL_API_ERROR, trigger=}]} > AxisFault > faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server >

UNEXPECTED_INTERNAL_API_ERROR

2018-12-11 Thread German Schiavon Matteo
=UNEXPECTED_INTERNAL_API_ERROR, trigger=}]} AxisFault faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server faultSubcode: faultString: InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @ com.google.ads.api.services.common.error.InternalApiError.init(InternalApiErro faultActor: faultNode

UNEXPECTED_INTERNAL_API_ERROR raised during ConversionTrackerService.get query

2018-12-11 Thread paul . cooper
Hi, We're encountering a consistent and fatal error when making a ConversionTrackerService get request. This only happens with a single account. Others work without an issue. Here is the selector: selector = { 'fields': ['Category', 'Id', 'Name', 'Status', 'ExcludeFromBidding',

UNEXPECTED_INTERNAL_API_ERROR during ConversionTrackerService.get query

2018-12-11 Thread paul . cooper
Hi, We're encountering a fatal and consistent error when making a ConversionTrackerService get request for a single account. Many other accounts work without issue. Here is the selector: selector = { 'fields': ['Category', 'Id', 'Name', 'Status', 'ExcludeFromBidding',

UNEXPECTED_INTERNAL_API_ERROR

2018-12-11 Thread German Schiavon Matteo
: true FaultMessage: ApiException{applicationExceptionType=ApiException, errors=[InternalApiError{apiErrorType=InternalApiError, errorString=InternalApiError.UNEXPECTED_INTERNAL_API_ERROR, fieldPath=, reason=UNEXPECTED_INTERNAL_API_ERROR, trigger=}]} 2018-12-11 04:29:17,442 [Executor task launch

Re: UNEXPECTED_INTERNAL_API_ERROR when creating html5 template ad

2018-11-07 Thread Inessa M
Hello Nadine, Sure, here is the new thread https://groups.google.com/forum/#!topic/adwords-api/GT4j1vigFC8 . Regards, Inessa M. четверг, 8 ноября 2018 г., 7:08:21 UTC+10 пользователь Nadine Sundquist (AdWords API Team) написал: > > Hello, > > This is quite an old thread. Can you do me a HUGE

Re: UNEXPECTED_INTERNAL_API_ERROR when creating html5 template ad

2018-11-07 Thread 'Nadine Sundquist (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello, This is quite an old thread. Can you do me a HUGE favor? Could you please start a new thread with this question as I believe this may be a new issue? Thanks, Nadine, AdWords API Team On Tuesday, November 6, 2018 at 7:23:21 PM UTC-5, Inessa M wrote: > > Hi all, > > I try to add some

Re: AdService throws UNEXPECTED_INTERNAL_API_ERROR when filtering by AdType

2018-11-07 Thread Dorian Kind
;>>>> >>>>> As the title says, AdService reproducibly errors out >>>>> with InternalApiError.UNEXPECTED_INTERNAL_API_ERROR when using a selector >>>>> with a predicate that filters by AdType. For example, use the following >>>

Re: AdService throws UNEXPECTED_INTERNAL_API_ERROR when filtering by AdType

2018-11-07 Thread 'Josh Radcliff (AdWords API Team)' via AdWords API and Google Ads API Forum
>>>> 'predicates': [{ >>>> 'field': 'AdType', >>>> 'operator': 'NOT_EQUALS', >>>> 'values': ['IMAGE_AD'] >>>> }], >>>> 'fields': [ >>>> 'Id'

Re: UNEXPECTED_INTERNAL_API_ERROR when creating html5 template ad

2018-11-06 Thread Inessa M
Hi all, I try to add some HTML5 ads using BatchJobs (I didn't try to send it without BatchJobs; API version is 201802) and I get the same error. Can anyone help me please? Thanks in advance. суббота, 4 марта 2017 г., 4:19:36 UTC+10 пользователь Nadine Sundquist (AdWords API Team) написал: > >

Re: Triggering UNEXPECTED_INTERNAL_API_ERROR all day today

2018-10-26 Thread Dorian Kind
Hi Luis, I'd love to do that, but we don't have SOAP logging turned on by default in production as it is incredibly verbose. If you want just any example of an operation that results in an UNEXPECTED_INTERNAL_API_ERROR, please see my other thread <https://groups.google.com/d/msg/adwords-

Re: Triggering UNEXPECTED_INTERNAL_API_ERROR all day today

2018-10-25 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API and Google Ads API Forum
Hello Dorian, Please provide your clientCustomerId, and complete SOAP request and response logs so I can further investigate the issue. You can send it to me via *Reply privately to author*. Thanks, Luis AdWords API Team On Thursday, October 25, 2018 at 8:08:56 PM UTC+8, Dorian Kind wrote: >

Re: Triggering UNEXPECTED_INTERNAL_API_ERROR all day today

2018-10-25 Thread Dorian Kind
Hi, we also see an increased frequency of those today. From our experience, just retrying the request after a short waiting period almost always fixes the issue. Cheers, Dorian On Thursday, 25 October 2018 00:26:05 UTC+2, lix...@2ndaddress.com wrote: > > > Does anyone know what is going on? >

Re: Triggering UNEXPECTED_INTERNAL_API_ERROR all day today

2018-10-24 Thread 'Luis Xander Talag (AdWords API Team)' via AdWords API and Google Ads API Forum
Hi Li-Xing, If you're encountering any error, please provide your clientCustomerId, and complete SOAP request and response logs so I can further investigate the issue. You can send it to me via *Replay privately to author*. Thanks, Luis AdWords API Team On Thursday, October 25, 2018 at

  1   2   3   4   5   6   7   >