17, 2013 9:50:02 AM UTC+4, AdWordsApiUser wrote:
We've been noticing intermittent connectivity issues to API reports
servers v201309 for the last 24 hours or so. We can't reach the server for
a few minutes, and then it is back up. Seems to happen from all our
locations at the same time (US
, 2013 8:38:44 PM UTC+5:30, AdWordsApiUser wrote:
Hi Danial,
So after some investigation, here is the exception that we see (we're
using .NET API). Any ideas why this would be happening?
System.Net.WebException: The underlying connection was closed: An
unexpected error occurred on a send
to have helped.
On Friday, December 27, 2013 9:22:53 AM UTC+5:30, AdWordsApiUser wrote:
So I found this post by Jeff from the API team that describes a potential
solution to this issue, however that post is about 5 years old. Could some
help clarify it is still relevant?
https
who may have a better insight.
-Danial, AdWords API Team.
On Friday, December 27, 2013 9:15:02 AM UTC+4, AdWordsApiUser wrote:
I made the change to remove the Continue-100 header from the soap
requests, however, the issue persists. It is only getting worse day by day,
in the sense
I found today that the query:
SELECT Query, KeywordId, AdGroupId, CampaignId, Impressions, Clicks, Ctr
FROM SEARCH_QUERY_PERFORMANCE_REPORT WHERE MatchTypeWithVariant IN
[PHRASE, EXPANDED, BROAD_SESSION, BROAD, AUTO] AND Impressions = 0 AND
Clicks 0 DURING LAST_30_DAYS
is returning rows.
, 2014 1:19:15 PM UTC-4, AdWordsApiUser wrote:
I found today that the query:
SELECT Query, KeywordId, AdGroupId, CampaignId, Impressions, Clicks, Ctr
FROM SEARCH_QUERY_PERFORMANCE_REPORT WHERE MatchTypeWithVariant IN
[PHRASE, EXPANDED, BROAD_SESSION, BROAD, AUTO] AND Impressions = 0
Hello,
My boss wants me to reset the developer token every N days. Would the
OAuth2 grants be lost once I do that?
Thanks!
MG
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behind resetting the developer token on a monthly
basis?
Cheers,
Josh, AdWords API Team
On Sunday, September 28, 2014 7:16:01 AM UTC-4, AdWordsApiUser wrote:
Hello,
My boss wants me to reset the developer token every N days. Would the
OAuth2 grants be lost once I do that?
Thanks!
MG
Hello,
I understand that the AlertService is deprecated (and I'm very sad about
it). I wanted to know if the AlertsService in 201402 returns alerts related
to PAYMENT_DECLINED. I have an account that is in payment declined state
right now, but the alert service does not show any alert for it.
On Friday, April 17, 2015 at 2:03:15 PM UTC-4, AdWordsApiUser wrote:
If an account has shopping campaigns (they are assigned average position
of 0), when I pull the account performance report, the average position is
often less than 1.
What seems to be happening is that when calculating the avg
This seems to affect v201502 also. It seems similar to the issue that
started showing NOT_ADS_USER for this report last month.
On Friday, April 24, 2015 at 2:52:34 PM UTC-3, AdWordsApiUser wrote:
Started getting this error if city, or region is selected (if you select
only country, it works
Started getting this error if city, or region is selected (if you select
only country, it works OK) in the GEO_PERFORMANCE_REPORT. API v201409.
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OBJECT_PERFORMANCE_REPORTs are affected. This includes
CRITERIA but excludes PLACEMENT or KEYWORD.
2. This is unfortunately true. I've flagged this with the scripts team
so they can review / document this aspect.
-Danial, AdWords API Team.
On Friday, April 17, 2015 at 8:38:48 PM UTC+3, AdWordsApiUser
(and you can't
actually add CampaignStatus predicate while requesting it).
In general, I see your point. We may want to take another look on how this
is handled.
-Danial, AdWords API Team.
On Friday, April 17, 2015 at 2:59:53 PM UTC+3, AdWordsApiUser wrote:
In the new version of the API
In the new version of the API, when using AdHoc reports, data for artifacts
that are marked removed is not included by default, even if they had
impressions, clicks etc. in the chosen date range. This makes the reports
incorrect. If an entity was active in the past, its statistics should be
this issue, I can't promise this
change will be implemented.
-Danial.
On Friday, April 17, 2015 at 4:57:31 PM UTC+3, AdWordsApiUser wrote:
Hi Danial,
Thanks for your quick response. Is there a chance that this might change
in v201502? If yes, then we'd like to hold off the internal upgrade
Hello!
Is there an update on this? We need to create large adgroups (with more
than 5000 product groups) and it is very difficult to do it properly
(breaking it into sub trees is not trivial). I don't see any update in the
v201506 too.
If there is a workaround to create more than 5000 product
> On Tuesday, November 10, 2015 at 6:17:17 AM UTC-5, AdWordsApiUser wrote:
>>
>> Correction:
>> Conversions and AllConversions are *double*.
>> ConvertedClicks though is still *long.*
>>
>> On Tuesday, November 10, 2015 at 4:34:59 PM UTC+5:30, AdWordsApiU
In v201509, Conversions and AllConversions are double and not long.
ConvertedClicks though is still double. Is this intentional? Is there a
possibility of a non integral response?
Thanks
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Correction:
Conversions and AllConversions are *double*.
ConvertedClicks though is still *long.*
On Tuesday, November 10, 2015 at 4:34:59 PM UTC+5:30, AdWordsApiUser wrote:
>
> In v201509, Conversions and AllConversions are double and not long.
> ConvertedClicks though is sti
The XSD schema contains the types that let me submit a Shopping Campaign
(Product Group addition etc.) request, but all the operations in the Job
fail with the error 'CAMPAIGN_TYPE_NOT_COMPATIBLE_WITH_PARTIAL_FAILURE'
I wrote an elaborate splitting algorithm to break up Product group changes
So I have a pretty standard scenario - I want to create an ad group, and
some keywords + text ads that have to go into this ad group. I want to use
the MutateJobService.
Creating an Ad or Keyword requires the ad group id, which is not available
if the ad group is also being created. Shopping
Started getting this about 1 hour back for keywords, search query,
placement reports, for all our accounts. Any help appreciated!
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!
On Tuesday, September 1, 2015 at 10:54:30 PM UTC-3, AdWordsApiUser wrote:
>
> Started getting this about 1 hour back for keywords, search query,
> placement reports, for all our accounts. Any help appreciated!
>
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Hi,
I was updating our systems to use the FINAL_URL_REPORT but realized that
ConvertedClicks is not a supported field anymore. Now, it would make me
very happy if AdWords removed the concept of Converted Clicks altogether,
and only support Conversions, but that is a separate conversation ;) I
Hello,
In the Geo Performance report, even if I select just CountryId and
Impressions, I get multiple rows per CountryId (1 row corresponding to each
Ad Group+CountryId combination). This is an issue because if I specify a
condition such as "Clicks > 5" it filters out countries incorrectly.
Hi Umesh,
Thanks for your quick reply as always. The issue is that I am not selecting
AdGroupName or AdGroupId at all, and therefore I should not be getting a
row corresponding to ad groups. All I am selecting is CountryCriteriaId and
Impressions.
Thanks,
MG
On Thursday, November 19, 2015 at
We're getting LoasAuthenticationError.CLIENT_NOT_AUTHORIZED for most
request for the past 15 minutes or so. We are not a new user, we have
standard access. Is this being looked at? Do we need to do anything?
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Hi Vishal,
Thanks for your reply. However, we have had 100% of the jobs we've
submitted in the last 6 hours take over 15 mintues to complete.
Regards,
MG
On Wednesday, February 1, 2017 at 11:16:53 PM UTC+1, Vishal Vinayak
(Adwords API Team) wrote:
>
> Hi MG,
>
> Issues related to batch job
As mentioned by few other folks over the last few days, we're having issues
with BatchJobService taking very long to process jobs. As requested, here
are a few job IDs:
Job Ids:
441159032
441282849
These add AdGroupCriteria, but other jobs (e.g. that change bids) also get
stuck. We would
Is there any update on this? Many of our jobs are taking a long time, and
then getting INTERNAL_ERROR. Any help will be appreciated..
On Wednesday, January 25, 2017 at 6:31:02 PM UTC+1, Nadine Sundquist
(AdWords API Team) wrote:
>
> Hi Mario,
>
> Thanks for checking in! We're still working on
istory of those batch jobs in our internal systems, and I've found a
>> pattern. I need to run it by a few teammates here to see if my observations
>> result in finding a root cause. I'll update you when I've made a bit more
>> progress.
>>
>> Cheers,
>> N
It seems to be a google wide issue:
https://productforums.google.com/forum/?nomobile=true#!topic/gmail/Kfsx8YjqAS4
Any recommendation for hosted tools? It will be a lot of work if all users
have to reauthorize permissions.
On Friday, February 24, 2017 at 11:10:02 AM UTC+5:30, David Zuercher
Same Issue - many of our customers are affected. We are not able to refresh
the tokens anymore. This is quite urgent.
On Friday, February 24, 2017 at 2:53:36 AM UTC+5:30, PPC Developer wrote:
>
> Hi,
>
> This is perplexing...Our solution uses OAuth2 with refresh tokens and we
> have multiple C#
ng to normal again. Please reach out if you see the
> times increasing even more.
>
> Thanks again,
> Nadine, AdWords API Team
>
> On Monday, February 13, 2017 at 9:39:03 AM UTC-5, AdWordsApiUser wrote:
>>
>> Hello team,
>>
>> The issue seems to happen a
of
jobs started getting stuck till you guys did some magic to make everything
fast again:
stuck/took very long:
445491084
445522515
445523004
not stuck/ran fast:
445491588
445352074
Cheers,
MG
On Thursday, February 2, 2017 at 6:51:38 PM UTC+1, AdWordsApiUser wrote:
>
> Thanks Nadin
Thanks Shweta for your reply! Yes, we have Video Ads running in this
campaign. The campaign Id is 753924472. Your help is much appreciated! :-)
Regards,
MG
On Wednesday, February 15, 2017 at 6:39:42 PM UTC+1, Shwetha Vastrad
(AdWords API Team) wrote:
>
> Hi,
>
> Have you added YOUTUBE_VIDEO or
*Shwetha, sorry for the typo.
On Wednesday, February 15, 2017 at 8:11:17 PM UTC+1, AdWordsApiUser wrote:
>
> Thanks Shweta for your reply! Yes, we have Video Ads running in this
> campaign. The campaign Id is 753924472. Your help is much appreciated! :-)
>
> Regards,
> M
The documentation for Criteria Performance Report mentions that the enum
for CriteriaType may take on values YOUTUBE_VIDEO as well as YOUTUBE_CHANNEL.
However, for a youtube campaign with over 10K impressions every
day,YOUTUBE_VIDEO and YOUTUBE_CHANNEL seem to be missing alltogether. In
fact,
Maybe you've excluded one of them explicitly using
"NegativeAdGroupCriterion" or at the campaign level? This error only shows
up in such a case.
On Wednesday, February 15, 2017 at 12:26:34 PM UTC+1, 하진호 wrote:
>
> Hi, there
>
> I tried to add age and gender in an adgroup, but i get following
Hello,
Some jobs on the BatchJobService seem to be taking a long time - the jobs
seem to be in ACTIVE state for a long time before they get processed. The
wait times seem to be increasing. Some of them do get processed fast
though. Thought I'd bring this to notice before this becomes too
We're seeing something similar, where we're getting totally wrong data for
reports - something different from what we requested. Seems to happen for a
very few cases, less than 1 request in 200 or so.
Thanks!
On Monday, August 22, 2016 at 9:32:37 AM UTC+2, axtens wrote:
>
> (I've already
It appears that reporting calls are getting stuck for some adwords
accounts, while for others they are working fine, even when both use the
same OAuth token. Anyone else seeing this issue?
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Lots of instances
of ReportDownloadError.ERROR_GETTING_RESPONSE_FROM_BACKEND.
On Tuesday, September 27, 2016 at 12:03:07 AM UTC+5:30, AdWordsApiUser
wrote:
>
> It appears that reporting calls are getting stuck for some adwords
> accounts, while for others they are working fine, even
n issue in the report data as you kindly reported.
> I'll contact you later when I have more updates.
>
> Best,
> Thanet, AdWords API Team
>
> On Monday, November 21, 2016 at 8:21:40 PM UTC+9, AdWordsApiUser wrote:
>>
>> Thanks Mike!
>>
>> Is this documented
ancy in such a degree, I think it works as intended.
>
> Cheers,
> Thanet, AdWords API Team
>
> On Tuesday, November 22, 2016 at 1:55:41 PM UTC+9, AdWordsApiUser wrote:
>>
>> Thanks Thanet for your reply. Will wait for an update from you :-)
>>
>> On Tuesday,
Hi Vishal,
I'm not at liberty to share the report data, however here are the AWQL
queries that you can run on an account that has data in Universal App
Campaigns:
Account Performance Report
SELECT Impressions FROM ACCOUNT_PERFORMANCE_REPORT
Campaign Performance Report
SELECT Impressions,
AccountPerformanceReport does not include data from Universal App
Campaigns, but the Campaign Performance Report does.
How to Repro:
1. Download Account Performance Report for an account that has some
Universal App Campaigns with impressions
2. Download Campaign Performance Report for the same
I have sent you a private message with relevant details.
On Friday, November 18, 2016 at 12:31:50 AM UTC+5:30, Vishal Vinayak
(Adwords API Team) wrote:
>
> Hi MG,
>
> I'm afraid I don't have access to extract data from your account for
> comparison purposes. To be able to proceed with your
mber 17, 2016 at 2:26:37 PM UTC-5, AdWordsApiUser wrote:
>>
>> I have sent you a private message with relevant details.
>>
>> On Friday, November 18, 2016 at 12:31:50 AM UTC+5:30, Vishal Vinayak
>> (Adwords API Team) wrote:
>>>
>>> Hi MG,
>>>
We're seeing the same thing in PRODUCT_PARTITION_REPORT. We have seen
negative impressions and negative cost. We think this started happening
recently.
This is the query we used:
SELECT CampaignId, AdGroupId, Id, AdGroupName, Impressions, Clicks, Cost,
CpcBid, Conversions, ConversionValue,
I just sent you one example account. We've seen this for hundreds of
accounts.
Thanks,
MG
On Thursday, March 30, 2017 at 8:02:45 PM UTC+5:30, Shwetha Vastrad
(AdWords API Team) wrote:
>
> Hi Adam,
>
> Could you provide the complete report definition along with your
> clientCustomerId so I
batch job team to
> investigate, but if you happen to have a few more example IDs, could you
> send them over? It may help them to identify/confirm the pattern.
>
> Thanks,
> Josh, AdWords API Team
>
> On Friday, March 10, 2017 at 12:46:01 PM UTC-5, AdWordsApiUser wrote:
>>
Hello team,
First of all - thanks for enabling shopping operations in Bulk Service.
This really helps. We were able to try it out, and it looks good.
In cases where we try to create more than 5K product groups in a single ad
group, it doesn't seem to work as expected though - the job cancels
Thanks! Just sent the details.
MG
On Wednesday, March 1, 2017 at 9:37:27 PM UTC+5:30, Shwetha Vastrad
(AdWords API Team) wrote:
>
> Hi MG,
>
> Could you send over the IDs of the accounts where you face this issue?
> Could you also provide the client library you use along with the report
>
Hi,
We're seeing this report running really slowly for a few accounts (10s of
minutes to get a response):
SELECT CampaignId, AdGroupId, Id, AdGroupName, Impressions, Clicks, Cost,
CpcBid, Conversions, ConversionValue, SearchImpressionShare,
BenchmarkAverageMaxCpc, BenchmarkCtr, ProductGroup
Hi Team,
The new CAMPAIGN_CRITERIA_REPORT is very nice - thanks for the addition! I
was wondering if BidModifier column could also be made available in this
report, as it is an important property of a campaign criterion. Hopefully
it is a couple of lines of code change somewhere ;)
Cheers,
MG
Thanks Ivan - appreciate your help :)
On Wednesday, July 19, 2017 at 2:25:42 PM UTC+5:30, Ivan Bautista wrote:
>
> Hi MG,
>
> I will raise this to the rest of the team but I can't assure you that your
> request will be granted and included in future releases. That said, you may
> keep an eye
We have the same issue..
On Wednesday, July 26, 2017 at 1:00:00 PM UTC+5:30, Dorian Kind wrote:
>
> Hello,
>
> since about 24 hours, we're increasingly seeing BatchJobs that stay at
> zero percent completion rate for a very long time. Is anyone else affected
> by this?
>
> Best regards,
>
Hello Friends (and Saviors :),
When I pull the list of Campaign Shared Lists, I also get the MCC level
shared lists. All good till now. When I try to add a new negative keyword
to a shared list, in case the shared list is at the MCC level, the
operation fails. Is there a way to distinguish
Hello team,
AWQL response times have increased significantly in the last couple of
weeks, and it making a lot of our processes slow or backed up. Our estimate
is that response time to queries has increased 3x to 4x overnight (starting
around 6th of June). I followed the other thread where it
Hi Michael,
Thanks for your reply. We only use AWQL styled queries, so I don't know right
now if that could be the reason. Do you suggest that we try using the
definition styled reports and compare performance? As I mentioned earlier, my
job that used to get over in 8 hours now takes 16.
ords API Team
>
> On Monday, September 18, 2017 at 5:53:21 PM UTC-4, AdWordsApiUser wrote:
>>
>> Hi Michael,
>>
>> Thanks for your reply. We only use AWQL styled queries, so I don't know
>> right now if that could be the reason. Do you suggest that we try using
Hi Shwetha,
I sent you the details in a private message. Does the version of API we use
affect the speed?
Thanks,
MG
On Friday, September 15, 2017 at 1:32:20 AM UTC+8, Shwetha Vastrad (AdWords
API Team) wrote:
>
> Hi,
>
> There isn't an ongoing issue that should be affecting report download
re than double that time, usually between 400 and 500 minutes for
> the same number of accounts. It's not a problem for us as the functionality
> is not time-critical, but it definitely became slower.
>
> The timing suggests that it could be the same issue as described
> by AdWor
long did it take previously and how long does it
take now?
When pulling reports in bulk, we are roughly getting half the throughput
compared to earlier. I'm talking about thousands of accounts.
On Monday, October 16, 2017 at 11:58:44 PM UTC+5:30, AdWordsApiUser wrote:
>
> I have been running
Hi Team,
We're noticing a significant slowdown in the throughput of the AWQL
Reporting using the API since last week, where we're spending about 30%-40%
more time than usual. Is this a known issue, or something that is being
changed? Any insights will be appreciated.
Cheers, and have a great
,
>>
>> No updates yet. I will follow up with the team to see what they've found
>> so far. I will post here when I have any information to share.
>>
>> Regards,
>> Mike, AdWords API Team
>>
>> On Tuesday, September 26, 2017 at 5:00:47 AM UTC-4, AdWordsA
Any updates on this? Thanks!
On Thursday, September 21, 2017 at 12:32:37 PM UTC+5:30, AdWordsApiUser
wrote:
>
> I saw this new thread mentioning the slowdown in TSV reports - we use TSV
> reports exclusively - probably that is the issue -
> https://groups.google.com/forum
nswers to my questions, AdWordsApiUser. For the last
> question, can you give the real-time it takes to run reports previously and
> now, rather than just how much slower it is relatively to before?
>
> Regards,
> Mike, AdWords API Team
>
> On Tuesday, October 17, 2017 at 3:
> Thanks for the extra context. I will relay this to the team and I will
> share here when I have any updates.
>
> Regards,
> Mike, Adwords API Team
>
> On Wednesday, October 18, 2017 at 5:53:17 AM UTC-4, AdWordsApiUser wrote:
>>
>> I don't have numbers prior to S
Hello !
We have a very peculiar case where the *AccountTimeZone *for a few accounts
is being returned as empty in the reports. We tried Account Performance as
well as Campaign Performance Report. I can share an example account id
privately.
Regards,
MG
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Hi Team,
The CAMPAIGN_SHARED_SET_REPORT does not have an SharedSetId column, and
the SHARED_SET_CRITERIA_REPORT does not have a SharedSharedName column,
requiring us to pull an additional report to make the correlation. Thought
you'd like to know :-)
Cheers,
MG
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Hello,
When pulling a list of accounts using ManagedCustomerService, the service
is returning AuthorizationError.CUSTOMER_NOT_ACTIVE if the hierarchy
contains even one inactive account (or that is what our observations is
right now). The calls to individual accounts using the same oauth token
I just replied privately to you.
On Monday, June 4, 2018 at 6:08:40 PM UTC+2, Dhanya Sundararaju (AdWords
API Team) wrote:
>
> Hi MG,
>
> In order to troubleshoot further, could you please reply back with the
> emailid used for API call, the target MCC id and client customer id of an
>
:)
On Thursday, December 21, 2017 at 11:29:13 PM UTC+1, chris.s...@outlook.com
wrote:
>
>
>
> On Monday, 11 September 2017 17:01:38 UTC+2, AdWordsApiUser wrote:
>>
>> Hi Team,
>>
>> We're noticing a significant slowdown in the throughput of the AWQL
>> Repo
Hi Team,
HeadlinePart3 and Description2 are now available in the Google Ads
Interface for Expanded Text Ads, however, in the API we are still only
getting HeadlinePart1 and HeadlinePart2 for such ads - this is a huge
problem because there is no way in the API to differentiate ads that have 2
Hi Team,
HeadlinePart3 is supported to be added now (Thanks!) however the
AD_PERFORMANCE_REPORT doesn't mention it, and throws an error when we try
to use it with v201809. Is this just an oversight, or there is actually no
plan to make HeadlinePart3 available through reports?
Cheers,
MG
--
Hi Team,
We have many bulk jobs that are stuck without any progress. Any help will
be appreciated. The backlog of jobs is growing at our end :) Sample job
id: 946401903, 946349048.
Cheers,
MG
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I could further investigate on this?
> You may provide them to me using the *reply privately to author* option.
>
> Regards,
> Dannison
> AdWords API Team
>
> On Thursday, December 27, 2018 at 11:16:34 AM UTC+8, AdWordsApiUser wrote:
>>
>> Hi Team,
>>
>>
Hi Team,
We are seeing an empty value for device segment in reports now. We suspect
this is due to CONNECTED_TV not being handled correctly by the report API.
Your help will be appreciated. CONNECTED_TV as a device enum also throws an
error - the documentation says it would work from Jan 8.
Hi Team,
For the past 12 hours or so, the reports are loading extremely slowly. Geo
report seems especially affected.
MG
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Hi Team,
The API is down with UNEXPECTED_INTERNAL_API_ERROR for any request.
Thanks for your help!
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You received this
We are seeing increased frequency of the same error as well. We have
standard access, and have not encountered this error before. It seems to be
something happening from the API. I'd request the team to check if
everything is OK with the API.
On Tuesday, 6 December 2022 at 19:05:19 UTC+5:30
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