Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-19 Thread sebastian . lamelas
> > Looking at your predicates I bet one of the following is the case: > - The keyword status is removed, or possibly the group it belongs to is > removed, or the campaign it belongs to is removed. > - The keyword id is 306, and the keyword itself is "AutomaticContent". > - The keyword id is

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-15 Thread sebastian . lamelas
Thanks for answering Anahs, "Looks like" doesn't do it for me. I'll mark your answer as the correct one once I see it in the docs (here or here

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-13 Thread sebastian . lamelas
Vishal, Nadine, Anash, any news? -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+: https://googleadsdeveloper.blogspot.com/ https://plus.google.com/+GoogleAdsDevelopers/posts =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message

Re: Search Query Performance Report - Query Field Note

2016-07-07 Thread sebastian . lamelas
The documentation is still misleading:

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-06 Thread sebastian . lamelas
Could you please share one or more (campaign ID, ad group ID, keyword) where this is happening? I replied to you privately sending a csv report. Also, have you noticed any instance where the value is zero and the keyword is not deleted? Not that I know of, but I can't completely discard it

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-05 Thread sebastian . lamelas
I have found search keywords with impressions in the last year with QS zero across many accounts. However, for all of them one of the following is true: - The keyword is removed - The adgroup is removed - The campaign is removed Can you please confirm this on your side? The fact

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-05 Thread sebastian . lamelas
Nadine, Vishal... Can you help me or not? > >- "*For Display and Video campaigns, a QualityScore of 0 is a >possibility, but 0 shouldn't be coming up for Search campaigns*." OK. >But they are. I am getting SEARCH keywords with QS = 0. Can you determine >what is the reason for

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-07-01 Thread sebastian . lamelas
Hello Nadine, I still have some questions: - I now see that in this migration guide this change is explained. Thank you very much! I'm glad I could help. - "*For Display and Video campaigns, a QualityScore of

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-30 Thread sebastian . lamelas
Thanks for the follow-up, Zweitze. In the case that raised our alarms, one of the things you said previously is true: all the keywords with QS zero are either removed, or its adgroup/campaign is removed. But this is just one account. Unfortunately, the tables derived from our database are not

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-29 Thread sebastian . lamelas
@Zweitze: For safety reasons, the company I work for -which owns the accounts I manage- does not share this information. However, I can confirm that the keywords we found are real keywords. They are not "magical keywords." By the way, your feedback is highly appreciated! I've always wondered

Re: QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-29 Thread sebastian . lamelas
Quality score of a keyword ranges from 1 to 10. If you are trying to extract data using the Keyword Performance Report and the quality score information is missing for a keyword, a "--" value might be returned. I agree with @Zweitze. This is what the documentation says starting from

QualityScore Field in KEYWORD_PERFORMANCE_REPORT is zero

2016-06-28 Thread sebastian . lamelas
Hello AdWords, According to this page , the QualityScore field returns an integer in the range [1-10]. But this is not always true. I am getting the value 0 for some keywords. I would

Re: Problem creating App Engagement Ads

2015-10-22 Thread sebastian . lamelas
Alright, for anyone interested in the issue, this seems to be the final answer: I've been confirmed that though the preview is not correct, when > being served in the real time, your ads will show the call-to-action > caption correctly. Unfortunately, this discrepancy issue will not be > fixed

Re: Problem creating App Engagement Ads

2015-10-19 Thread sebastian . lamelas
Hi Thanet, I don't understand. You mean to say that if I can't see the Call-to-action rendered correctly it is because I am setting app-id and app-store wrong? I've just created some text ads and I can visualize them properly -which means that they have app-id and app-store fields set- but I still

Re: AdError.INVALID_TEMPLATE_ID when creating TemplateAd's 445

2015-10-13 Thread sebastian . lamelas
Hello again, Today I ran our program to create text ads and it suddenly started working. The only problem left is that we still have an inconsistency between the Call-to-action field and the Call-to-action text actually rendered in the image. We'll keep an eye on this old Call-to-action problem

Re: Problem creating App Engagement Ads

2015-10-13 Thread sebastian . lamelas
> > 2) Discrepancy between Call-to-action field in Text Ads and rendered ad > image. (see my first post) We are aware of this issue and made change to so the call-to-action text is > shown in preview. > This may take a few days to a week until it gets updated. > It still hasn't been fixed.

Re: AdError.INVALID_TEMPLATE_ID when creating TemplateAd's 445

2015-10-07 Thread sebastian . lamelas
The version v201509 is not avaiable yet, but I'll keep an eye on it to confirm our program can create text ads with that version. However, I don't think we'll migrate to the new version so soon, so it would be best if you came up with a fix for v201502/06... I'll get back to this post later,

Re: Problem creating App Engagement Ads

2015-10-06 Thread sebastian . lamelas
> > We'll give it another try and I'll let you know if everything is OK now. > We performed a second run setting appId and appStore and this time the image ads were approved. As I said before, the problem in the first run was that we were setting incompatible values. I'll chose your previous

Re: AdError.INVALID_TEMPLATE_ID when creating TemplateAd's 445

2015-10-06 Thread sebastian . lamelas
Anthony, Thanet, do you have any news on this issue? El miércoles, 30 de septiembre de 2015, 11:11:43 (UTC-3), sebastia...@despegar.com escribió: > > BTW, Anthony, have you seen the private reponse I sent you? > > El miércoles, 30 de septiembre de 2015, 11:11:04 (UTC-3), >

Re: Problem creating App Engagement Ads

2015-10-05 Thread sebastian . lamelas
Hello Thanet, I think we know what's causing the issue. Although we are setting the new fields, it seems that the appStore is incompatible with the appId for the ads we tried to create. I guess this would have been easier to detect if the API had failed to create inconsistent ads ins- tead of

Re: Problem creating App Engagement Ads

2015-10-01 Thread sebastian . lamelas
Hi Thanet, I have bad news. Yesterday we paused the image ads we had created before -without setting appId and appStore-, and we recreated them effectively setting those fields. However, today, the recreated image ads were all disapproved for "Clarity & revelance" reasons. This is quite a surprise

Re: Problem creating App Engagement Ads

2015-09-30 Thread sebastian . lamelas
Alright then... We'll try to update those ads, and if we can't, we'll just crate them again. HOWEVER, if we have to recreate them, we are still unable to create text ads with your API (because of this problem ). I must tell you,

Re: AdError.INVALID_TEMPLATE_ID when creating TemplateAd's 445

2015-09-30 Thread sebastian . lamelas
I tried that to no avail. Even after setting those new fields I get the same error: AdError.INVALID_TEMPLATE_ID. El miércoles, 30 de septiembre de 2015, 4:20:25 (UTC-3), Thanet Knack Praneenararat (AdWords API Team) escribió: > > Hi Sebastian, > > It seems app ID and app Store have been set to

Re: AdError.INVALID_TEMPLATE_ID when creating TemplateAd's 445

2015-09-30 Thread sebastian . lamelas
BTW, Anthony, have you seen the private reponse I sent you? El miércoles, 30 de septiembre de 2015, 11:11:04 (UTC-3), sebastia...@despegar.com escribió: > > I tried that to no avail. > Even after setting those new fields I get the same error: > AdError.INVALID_TEMPLATE_ID. > > El miércoles, 30

Re: Problem creating App Engagement Ads

2015-09-29 Thread sebastian . lamelas
Hi Thanet, I've just tried that and now I can create Image ads (template id: 455) and correctly visualize them in the Adwords UI. Great news! However, the new problem persists (see this question ), so I can't check whether I can

Re: Problem creating App Engagement Ads

2015-09-29 Thread sebastian . lamelas
BTW, Thanet, do we have to correct all the Ads we've been creating so far which do not have the appId and appStore set??? El martes, 29 de septiembre de 2015, 14:01:45 (UTC-3), sebastia...@despegar.com escribió: > > Hi Thanet, > I've just tried that and now I can create Image ads (template id:

Re: Problem creating App Engagement Ads

2015-09-29 Thread sebastian . lamelas
((They are all approved, and the app id and app store are set at the campaign level)) El martes, 29 de septiembre de 2015, 14:14:32 (UTC-3), sebastia...@despegar.com escribió: > > BTW, Thanet, do we have to correct all the Ads we've been creating so far > which do not have the appId and

AdError.INVALID_TEMPLATE_ID when creating TemplateAd's 445

2015-09-28 Thread sebastian . lamelas
Hello, We've recently been using the TemplateAd's API to create image and text mobile-app-engagement ads. We've already had some issues, one of which has been answered (link here ; the feature of setting the mediaId

Re: Problem creating App Engagement Ads

2015-09-28 Thread sebastian . lamelas
Hi Thanet, We are still facing this problem and, on top of that, we now have a third problem (you can find the new question in this link ). Any new from your side? Thanks, seb. El lunes, 14 de septiembre de 2015, 10:29:34 (UTC-3),

Re: Problem creating App Engagement Ads

2015-09-14 Thread sebastian . lamelas
Hello Thanet, Do you have any news on these issues? 1) UI crash when clicking "View full size display ad" 2) Discrepancy between Call-to-action field in Text Ads and rendered ad image. (see my first post) Thanks again, seb. El martes, 8 de septiembre de 2015, 8:39:11 (UTC-3), Thanet Knack

Re: Problem creating App Engagement Ads

2015-09-08 Thread sebastian . lamelas
Hello Thanet, You replied to me privately on September 2nd after my private response to you. Do you have news on this issue? I am still getting the UI crash after creating TempalteAd's with the AdWords API. El miércoles, 2 de septiembre de 2015, 2:31:06 (UTC-3), Thanet Knack Praneenararat

Re: Problem creating App Engagement Ads

2015-09-01 Thread sebastian . lamelas
Is there any way I can check whether the Ads are correct or not without using the UI in AdWords web? I do not know whether the UI is crashing or the Ad was incorrectly created. The second case would be rare because it should have failed while it was being uploaded, but it didn't. El viernes,

Re: Creating Mobile App Engaement Ads in bulk

2015-08-28 Thread sebastian . lamelas
Hello again, I am having a problem after I upload App Engagement Image Ads and App Engagement Text Ads, From th AdWords UI I can see they are created but the preview can no longer be shown when I click View full size display ad. I attach an image to this post with the error message I am

Problem creating App Engagement Ads

2015-08-28 Thread sebastian . lamelas
Hello, I have a problem when creating App Engagement Ads using the AdWords API. In a previous question https://groups.google.com/forum/?utm_medium=emailutm_source=footer#!msg/adwords-api/fiqna0-lzDs/EVL1_G63BwAJ I discussed how to use the AdWords API to create text and image App Engagement Ads

Re: Creating Mobile App Engaement Ads in bulk

2015-08-28 Thread sebastian . lamelas
I started a new question with these new problems here https://groups.google.com/forum/?utm_medium=emailutm_source=footer#!topic/adwords-api/joBzQcn9_t8 . El viernes, 28 de agosto de 2015, 12:21:27 (UTC-3), sebastia...@despegar.com escribió: I also have a problem when creating App Engagement

Re: Creating Mobile App Engaement Ads in bulk

2015-08-28 Thread sebastian . lamelas
I also have a problem when creating App Engagement Text Ads. Apparently the Call to Action field is loaded correctly but when shown in the preview it is not refresh accordingly. I attach an image this post so you can understand the problem. In the image, where it says INSTALL it should say

Re: Creating Mobile App Engaement Ads in bulk

2015-08-21 Thread sebastian . lamelas
Hi Josh, OK, I see we are finally talking about the same use case. I tried using *originAdId* and now it seems to work (although when I had the error I posted before I was doing the exact same thing and got an InternalApiError.UNEXPECTED_INTERNAL_API_ERROR; maybe it was another problem from

Re: Creating Mobile App Engaement Ads in bulk

2015-08-20 Thread sebastian . lamelas
Hi Josh, I noticed in your code that you are setting the adAsImage https://developers.google.com/adwords/api/docs/reference/v201506/AdGroupAdService.TemplateAd#adAsImage field, and that's the only place where you use an *Image* object. However, I'm pretty sure that the *adAsImage* field

Re: Creating Mobile App Engaement Ads in bulk

2015-08-20 Thread sebastian . lamelas
El jueves, 20 de agosto de 2015, 8:45:50 (UTC-3), sebastia...@despegar.com escribió: Hi Josh, I noticed in your code that you are setting the adAsImage https://developers.google.com/adwords/api/docs/reference/v201506/AdGroupAdService.TemplateAd#adAsImage field, and that's the only

Re: Creating Mobile App Engaement Ads in bulk

2015-08-18 Thread sebastian . lamelas
Hi Josh, My program fails right after calling AdGroupAdServiceInterface#mutate(AdGroupAdOperation[]) and I don't get a response. I can send you the serialized Exception if you want (I could not attach it to this post). El martes, 18 de agosto de 2015, 9:56:53 (UTC-3), Josh Radcliff (AdWords

Re: Creating Mobile App Engaement Ads in bulk

2015-08-18 Thread sebastian . lamelas
Hi Josh, I am trying to do what you said but I get the following error: Exception in thread main AxisFault faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server faultSubcode: faultString: [InternalApiError.UNEXPECTED_INTERNAL_API_ERROR @

Creating Mobile App Engaement Ads in bulk

2015-08-12 Thread sebastian . lamelas
Hello, I have a couple of questions regarding the creation of Mobile App Engagement Ads. 1) As of my understanding, the AdWords Editor does not allow you to upload many Mobile App Engagement Ads in a bulk. Is that so? 2) Because of this limitation, we are going to use the AdWords API. Mobile

Re: CustomerSyncService not showing changes

2015-06-24 Thread sebastian . lamelas
Hi Josh, I've just replied to you privately. Let me know if you have any news on the issue, Thanks El martes, 23 de junio de 2015, 16:54:33 (UTC-3), Josh Radcliff (AdWords API Team) escribió: Hi Daniel, Sebastian, Could you send me the following information? 1. The customer ID of the

Re: CustomerSyncService not showing changes

2015-06-23 Thread sebastian . lamelas
Hi Umesh, As I mentioned in the first post of this discussion: I also want to clarify that I tried downloading the change history of each account from the UI but it was all to no avail. Every time I tried to download the change history report, the downloaded CSV was truncated. I guess

Re: CustomerSyncService not showing changes

2015-06-22 Thread sebastian . lamelas
Hello Umesh, The AdGroupAdService https://developers.google.com/adwords/api/docs/reference/v201502/AdGroupAdService?csw=1 can be used to get the status of Ads (ENABLED, PAUSED, DISABLED) within a date range Are you positive about this? Does this work in version 201409? I tried in this

Re: CustomerSyncService not showing changes

2015-06-15 Thread sebastian . lamelas
Hello Umesh, I appreciate your answer. Is there any way I can distinguish rightly removed ads from wrongly removed ads? If I understand correctly, the AdGroupAdService does not let you do this. If and Ad was removed on February 2nd, there is no way to know that on Febryary 1st it was enabled.

Re: CustomerSyncService not showing changes

2015-06-12 Thread sebastian . lamelas
After reading several similar questions from this forum, I think I understand the problem. 1) The documentation of CustomerSyncService is dreadful. It is specially difficult to instantiate a DateTimeRange which will not return an INVALID_TIMEZONE error. It is also specially difficult to

CustomerSyncService not showing changes

2015-06-11 Thread sebastian . lamelas
Hello, I want to use the CustomerSyncService to recover deleted AdGroupAd's. I am basically using a similar implementation as this one https://github.com/googleads/googleads-java-lib/blob/master/examples/adwords_axis/src/main/java/adwords/axis/v201409/accountmanagement/GetAccountChanges.java .