Re: CustomerService CUSTOMER_NOT_FOUND error

Hi, I've contacted the engineers who are working on this. I'll provide an update once I hear back from them. Thanks, Josh, AdWords API Team On Friday, June 8, 2018 at 4:21:43 AM UTC-4, Oksana Sulyma wrote: > > Hi guys, > Just wanted to let you know that we are still affected by this problem

Re: CustomerService CUSTOMER_NOT_FOUND error

Hi guys, Just wanted to let you know that we are still affected by this problem and also await for solution. Thanks! On Tuesday, June 5, 2018 at 4:06:28 PM UTC+3, Josh Radcliff (AdWords API Team) wrote: > > Hi Tiana, > > Please follow the post that Timm mentioned >

Re: CustomerService CUSTOMER_NOT_FOUND error

Hi Tiana, Please follow the post that Timm mentioned . To avoid duplicating information, my colleague will be providing updates on the issue there. Thanks, Josh, AdWords API Team On Monday, June 4, 2018 at 12:14:44 PM

Re: CustomerService CUSTOMER_NOT_FOUND error

Hi, I had the same issue using v201710, with v201802 it's a CUSTOMER_NOT_ACTIVE error, see https://groups.google.com/forum/?utm_medium=email_source=footer#!msg/adwords-api/uSomm1x4nKw/YhjSkLMbAQAJ Moreover the Java library doesn't seem to be affected. Thanks, Timm On Monday, June 4, 2018 at

Re: CustomerService CUSTOMER_NOT_FOUND error

Hi Josh, I'm having the same issue. Please let me know if you have an update. I can of course also provide more info on our requests privately. Kind regards, Tiana On Thursday, 5 April 2018 15:15:58 UTC+2, Josh Radcliff (AdWords API Team) wrote: > > Hi Oksana, > > We're still trying to track

Re: CustomerService CUSTOMER_NOT_FOUND error

Thanks Josh, I've just replied privately. On Thursday, April 5, 2018 at 4:15:58 PM UTC+3, Josh Radcliff (AdWords API Team) wrote: > > Hi Oksana, > > We're still trying to track this one down. Do you happen to have an > example of a request where you encountered this error within the last 5 >

Re: CustomerService CUSTOMER_NOT_FOUND error

Hi Oksana, We're still trying to track this one down. Do you happen to have an example of a request where you encountered this error within the last 5 days? If so, could you *Reply privately to author* on this post and provide me with the following? 1. The date and time of the request,

Re: CustomerService CUSTOMER_NOT_FOUND error

Hi, The engineering team is looking into this in more detail, and I hope to have an update soon. I'll post back here once that happens. Thanks, Josh, AdWords API Team On Monday, March 12, 2018 at 8:17:14 AM UTC-4, Oksana Sulyma wrote: > > Hi guys, bumping this thread as mentioned issue still

Re: CustomerService CUSTOMER_NOT_FOUND error

Hi guys, bumping this thread as mentioned issue still exist. We had correspondence in private mode, please let me know if there are any ideas why we might get this error.. Thanks! On Friday, January 19, 2018 at 6:46:58 PM UTC+2, Bharani Cherukuri (AdWords API Team) wrote: > > Hello Okasana, >

Re: CustomerService CUSTOMER_NOT_FOUND error

Hello Okasana, The CUSTOMER_NOT_FOUND error is received when the ID specified in the request header does not exist. I see that you're using the CustomerService.getCustomers()

CustomerService CUSTOMER_NOT_FOUND error

Hi Adwords support team, I have two clients for which CustomerService returns CUSTOMER_NOT_FOUND error. For the rest 30 clients same code works OK. Request url is: https://adwords.google.com/api/adwords/mcm/v201710/CustomerService Request xml is: http://schemas.xmlsoap.org/soap/envelope/;