Re: [AFMUG] How to deal with constant customer internet saturation.

2014-10-15 Thread Simon
We deal with this by using either SFQ or, preferably, Procera. SFQ is free, works pretty well in most cases. -- Original message--From: Kade Sullivan via AfDate: Mon, Oct 13, 2014 2:18 PMTo: af@afmug.com;Subject:Re: [AFMUG] How to deal with constant customer internet

[AFMUG] How to deal with constant customer internet saturation.

2014-10-13 Thread Kade Sullivan via Af
So it's becoming a reoccurring nightmare for me. I get a customer calling in saying their internet is slow. It ends up being their upstream or downstream or both are totally maxed out for hours on end. Unfortunately, my responsibility does not stop there. We have been going the route of

Re: [AFMUG] How to deal with constant customer internet saturation.

2014-10-13 Thread Eric Kuhnke via Af
care to post an (anonymized) cacti chart for a customer? I'm curious what kind of usage patterns we are talking about here. On Mon, Oct 13, 2014 at 12:46 PM, Kade Sullivan via Af af@afmug.com wrote: So it's becoming a reoccurring nightmare for me. I get a customer calling in saying their

Re: [AFMUG] How to deal with constant customer internet saturation.

2014-10-13 Thread Adam Moffett via Af
Have you tried PCQ with lower priority on connections that have moved more data? See below. That's saying any connection that has moved less than 50,000,000 bytes gets priority 7, while any connection moving more than that gets the default priority 8. Before I did this, if I ran a torrent

Re: [AFMUG] How to deal with constant customer internet saturation.

2014-10-13 Thread Kade Sullivan via Af
This is exactly what I had envisioned in my mind. I can not thank you enough. On Oct 13, 2014 3:33 PM, Adam Moffett via Af af@afmug.com wrote: Have you tried PCQ with lower priority on connections that have moved more data? See below. That's saying any connection that has moved less than

Re: [AFMUG] How to deal with constant customer internet saturation.

2014-10-13 Thread Kade Sullivan via Af
] *On Behalf Of *Kade Sullivan via Af *Sent:* Monday, October 13, 2014 12:47 PM *To:* af@afmug.com *Subject:* [AFMUG] How to deal with constant customer internet saturation. So it's becoming a reoccurring nightmare for me. I get a customer calling in saying their internet is slow. It ends

Re: [AFMUG] How to deal with constant customer internet saturation.

2014-10-13 Thread Adam Moffett via Af
Since it's on the forefront of my mind now, I just went ahead and added a tiny-download packet mark for connections that moved less than 1 million bytes. tiny-download gets priority 6 in the queue tree. Something like 20% of traffic seems to fit that description. I think I'll keep it.