[android-developers] Re: Disappearing Alarms

2011-03-07 Thread SoftWyer
Was this ever resolved? I exactly the same problem with Droid-X users. I set an Alarm using RTC_WAKEUP and the first thing the Alarm Receiver does is log a message and then grab the WakeLock. The Alarm Broadcast does not go off and the LOG message is not shown. This seems to affect only a

[android-developers] Re: Disappearing Alarms

2011-03-05 Thread Pent
I exactly the same problem with Droid-X users. I set an Alarm using RTC_WAKEUP and the first thing the Alarm Receiver does is log a message and then grab the WakeLock. The Alarm Broadcast does not go off and the LOG message is not shown.  This seems to affect only a few users, but only if

[android-developers] Re: Disappearing Alarms

2010-08-21 Thread mot12
- why does the log not show the alarm intent being FIRED? - why does the stock alarm suffer from the same problem? Of course I hold my own wake lock as soon as I receive the alarm intent. But the intent never gets fired (on some devices, in some situations). Here's an example one of my users

Re: [android-developers] Re: Disappearing Alarms

2010-08-21 Thread Dianne Hackborn
On Sat, Aug 21, 2010 at 12:48 AM, mot12 martin.hu...@gmail.com wrote: - why does the log not show the alarm intent being FIRED? The stock platform does not log anything when an alarm is broadcast. - why does the stock alarm suffer from the same problem? I know that early releases of

[android-developers] Re: Disappearing Alarms

2010-08-21 Thread mot12
Well, thanks for your help on this. I have been telling users to either - keep the phone plugged in - or use a night display mode of my alarm app that keeps the display alive over night (as long as they don't manually shut off the display, this also ensures the phone stays alive over night) Good

[android-developers] Re: Disappearing Alarms

2010-08-21 Thread Indicator Veritatis
'Often'? But when, exactly? Is there some document somewhere that tells us when the system acquires and releases wake locks? Is there some way we can tell when other apps acquire and release them? This whole thread has been an excellent illustration of why this information is valuable for Android

[android-developers] Re: Disappearing Alarms

2010-08-20 Thread Pent
Initial user reports indicate that setting a repeating 10 minute alarm in the background whose sole task is to 'refresh' the main alarm might be a viable workaround. i.e. repeating this line: alarmManager.set( AlarmManager.RTC_WAKEUP, alarmLastTime, alarmPendingIntent ); Now to see how far we

[android-developers] Re: Disappearing Alarms

2010-08-20 Thread mot12
That seems like a terrible solution though. I think we do have a real problem here as this has been confirmed by many users and you can also google the problem and you will see that the stock alarm is not reliable on some devices. As Diane hinted at, this is probably a firmware issue. It would be

Re: [android-developers] Re: Disappearing Alarms

2010-08-20 Thread Dianne Hackborn
On Wed, Aug 18, 2010 at 12:23 AM, mot12 martin.hu...@gmail.com wrote: That would be the case if the alarm service broadcasts the intent and no wake lock is acquired. The platform does hold a wake lock while broadcasting an alarm, and always has. I was talking about a different situation in

[android-developers] Re: Disappearing Alarms

2010-08-18 Thread mot12
That would be the case if the alarm service broadcasts the intent and no wake lock is acquired. I was talking about a different situation in which the broadcast of the alarm intent doesn't happen at the designated time because the device is in some funky state. The broadcast happens later, when

[android-developers] Re: Disappearing Alarms

2010-08-17 Thread mot12
The alarm service has many pitfalls but even if programmed correctly, it doesn't work reliably on some devices. The standard alarm clock doesn't run reliably on those same devices; that's a strong hint that something is wrong. Here's what I observed in these devices after pulling the log: - the

[android-developers] Re: Disappearing Alarms

2010-08-17 Thread Pent
- then suddenly there's NO activity in the logs for many hours (highly unusual) - the first activity reported after this silence is the display being turned on manually I recognize that description but I'd put it down to just being in deep sleep during the night. Pent -- You received this

[android-developers] Re: Disappearing Alarms

2010-08-17 Thread JP
On Aug 17, 12:25 am, mot12 martin.hu...@gmail.com wrote: The alarm service has many pitfalls but even if programmed correctly, it doesn't work reliably on some devices. The standard alarm clock doesn't run reliably on those same devices; that's a strong hint that something is wrong. We've

Re: [android-developers] Re: Disappearing Alarms

2010-08-17 Thread Dianne Hackborn
As far as I know, alarms work correctly on current versions of the platform; in early versions I believe there were some issues with wake locks not being held as they should, allowing the device to fall back asleep while the alarm is being processed. Note that the app side implementation is

[android-developers] Re: Disappearing Alarms

2010-08-17 Thread mot12
On the other hand, if you are saying the alarm broadcast simply never happens, even once the device is turned on...  that is a very different problem then any I am aware of.  That is not a problem with the device sleeping at all, but simply some issue with the alarm getting lost. You can use

Re: [android-developers] Re: Disappearing Alarms

2010-08-17 Thread Dianne Hackborn
On Tue, Aug 17, 2010 at 10:12 AM, mot12 martin.hu...@gmail.com wrote: Thanks for weighing in, Dianne. I misspoke: Actually the alarm broadcast happens immediately after the display is turned on. But that may be minutes or even hours after the time for which it was scheduled. So that has

[android-developers] Re: Disappearing Alarms

2010-08-16 Thread mot12
I have seen this on a number of devices if the phone is idle for a long time or if the display gets shut off manually. My app has ~100,000 users so I am quite sure I am not imagining it. My phones (N1 and Galaxy) are not affected, but I get a lot of these reports from Droid users. Here's a simple

[android-developers] Re: Disappearing Alarms

2010-08-16 Thread Pent
You sure they're not killing your service with a task killer? I am seeing the service handling other incoming intents before and after the alarm time. If it was recreated that would be logged. Pent -- You received this message because you are subscribed to the Google Groups Android

[android-developers] Re: Disappearing Alarms

2010-08-16 Thread Pent
I have seen this on a number of devices if the phone is idle for a long time or if the display gets shut off manually. My app has ~100,000 users so I am quite sure I am not imagining it. My phones (N1 and Galaxy) are not affected, but I get a lot of these reports from Droid users. Here's a

[android-developers] Re: Disappearing Alarms

2010-08-16 Thread mot12
No, it happens even if the app is on the exclude list of these killer apps. That's the first thing I pointed out to users. But it happens only on some devices. -- You received this message because you are subscribed to the Google Groups Android Developers group. To post to this group, send email

[android-developers] Re: Disappearing Alarms

2010-08-16 Thread sam
I've been having similar issue with my app, didn't think to query for specific phones, thanks for the suggestions! Will report back with more info... On Aug 17, 8:21 am, mot12 martin.hu...@gmail.com wrote: No, it happens even if the app is on the exclude list of these killer apps. That's the

Re: [android-developers] Re: Disappearing Alarms

2010-08-16 Thread Lloyd Mc Farlane
sam sam.henw...@gmail.com wrote: I've been having similar issue with my app, didn't think to query for specific phones, thanks for the suggestions! Will report back with more info... On Aug 17, 8:21 am, mot12 martin.hu...@gmail.com wrote: No, it happens even if the app is on the exclude list

[android-developers] Re: Disappearing Alarms

2010-08-16 Thread JP
You may also want to look into wake locks: http://developer.android.com/intl/de/reference/android/os/PowerManager.html to help avoid your service getting snoozed by the system. On Aug 15, 12:13 pm, Pent tas...@dinglisch.net wrote: Yeah I was thinking the thing was being killed at first, but I

[android-developers] Re: Disappearing Alarms

2010-08-15 Thread JP
Look for the following log entry: DEBUG/Activity(xx): Process yourappservice (pid:xx) has died In my experience this happens quite a bit on smaller devices. On Aug 15, 8:31 am, Pent tas...@dinglisch.net wrote: Users are giving me logs showing alarm manager alarms just not going off across

[android-developers] Re: Disappearing Alarms

2010-08-15 Thread Pent
Yeah I was thinking the thing was being killed at first, but I have long-term logs going to SD and I would've seen it happen. Pent On Aug 15, 5:36 pm, JP joachim.pfeif...@gmail.com wrote: Look for the following log entry: DEBUG/Activity(xx): Process yourappservice (pid:xx) has died In my