>
> Yes you can reply to every comment in the playstore. If you have developer
> credential then login to google
> console https://play.google.com/apps/publish
Then you can find the review section and reply in all comments thank you.
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Hi Everyone,
Just a thought.
1. How do you get trust that the reviews are safe for your unique and
amazing apps?
2. Are you free to provide you with such own keywords to use in the reviews?
3. How long does it take for reviews to appear?
4. How long does reviews stay?
5. A lot of reviews
Hi Everyone,
Just a thought.
1. How do you get trust that the reviews are safe for your unique and
amazing apps?
2. Are you free to provide you with such own keywords to use in the reviews?
3. How long does it take for reviews to appear?
4. How long does reviews stay?
5. A lot of reviews
Hey all,
You're right that Google rarely if ever shares release dates or promises
new features, and this post won't be any exception. I can say, though, that
we met with the PM in charge of the Play pubsite yesterday, and had a great
discussion about how to improve the review and feedback
Haha. The list of experience :)
Seriously though, sometimes you just need to answer, but I think that if you
find you have to do it am lot, something is wrong with your process.
It took us a while, but we learned how to handle it.
- Brill
Keith Wiley kbwi...@gmail.com wrote:
On Tuesday,
I'm a little confused. You posted your question on 11/29. As far as I
could tell, this feature went into effect sometime around the end of
November for me. I realize all the primo developers got this six months
ago, but I assume that when it suddenly clicked on for me last week that it
also
On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley kbwi...@gmail.com wrote:
Are there still developers who don't have the ability to respond to
comments and ratings?
Yes.
Is Google rolling this new feature out slowly over time? When is the date
after which all developers will have it.
Like
On Tuesday, December 4, 2012 4:07:47 PM UTC-8, TreKing wrote:
On Tue, Dec 4, 2012 at 4:51 PM, Keith Wiley kbw...@gmail.comjavascript:
wrote:
Hmm ... it might be better for my business if I don't get this feature ...
:D
Don't respond to comments:
- Within an hour of first noticing
Hahahahaha nice bullet list up there! Well i don't have this feature yet,
but i think i really need because of the kind of my Apps, i need to reply,
let's say immediately, to users!
On Wed, Dec 5, 2012 at 2:27 AM, Keith Wiley kbwi...@gmail.com wrote:
On Tuesday, December 4, 2012 4:07:47 PM
You laugh but I am guilty of #4 and #5 and after a couple of those, I got a
personal e-mail from a user telling me my responses were a bit negative.
I amended them the next day.
Good advice!
-John Coryat
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Join the crowd ;)
Actually, when you think about it, it would actually not be a good idea to
be able to respond to people in the review comments.
You might have the best intentions, but it *would* escalate into something
you most definitely don't want in reviews.
However, you still have a
laugh Tre, you are a case in point :)
- Brill
On Sunday, 2 December 2012 19:25:32 UTC-5, TreKing wrote:
On Sun, Dec 2, 2012 at 5:48 PM, b0b pujos@gmail.com javascript:wrote:
Did you ever 10 starred a 1 star user comment or 1 starred a 5 star user
comment ? =).
This 1-star
2) Set up a system for support and actually handle your support requests
I do. There's multiple links to my email address they have to go
past/ignore to get to the review process
There's a HELP button on the main page of my app that they keep ignoring,
and even popups that answer some of their
I hear you :)
Chuckle. I find that usually my users don't read very well ;)
Seriously, bury them under good reviews. It actually works.
- Brill
On Monday, 3 December 2012 15:25:57 UTC-5, Techni wrote:
2) Set up a system for support and actually handle your support requests
I do. There's
Actually, when you think about it, it would actually not be a good idea to
be able to respond to people in the review comments.
You might have the best intentions, but it *would* escalate into something
you most definitely don't want in reviews.
I've found this not to be the case.
On Monday, 3 December 2012 22:52:54 UTC+1, John Coryat wrote:
I've also found that a good percentage of users who post poor reviews will
revise them if they were confused, didn't understand a feature or were
satisfied by the developer reply. It's very satisfying to see this and
Google prefers developers not engage the crazies. I think that's a good
policy.
That is exactly what I was getting at, I think you misread my comment :)
I agree 100% and being able to do so, despite your best efforts, you are
likely to get into it with people who are just out to cause someone
I agree 100% and being able to do so, despite your best efforts, you are
likely to get into it with people who are just out to cause someone else
a problem.
Instead, I think he should develop strategies that help his users help him.
If someone starts to get into it I just reply with
Hello,
Am Freitag, 30. November 2012 07:31:00 UTC+1 schrieb Techni:
I am getting some really STUPID comments and it's infuriating that I can
do nothing about them
Now that Comments are attached to the Google+ profile chances are now
better that we can answer to unfair comments.
Martin
Am Samstag, 1. Dezember 2012 23:03:25 UTC+1 schrieb Paul-Peter Tournaris:
Someone should make a blog post with all that faulty users' behaviour!!!
you mean like: https://plus.google.com/106913700595933476859
Martin
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I'm still getting reviews without names attached
On Sunday, 2 December 2012 05:09:00 UTC-5, Martin Krischik wrote:
Hello,
Am Freitag, 30. November 2012 07:31:00 UTC+1 schrieb Techni:
I am getting some really STUPID comments and it's infuriating that I can
do nothing about them
Now that
Am Sonntag, 2. Dezember 2012 11:14:04 UTC+1 schrieb Techni:
I'm still getting reviews without names attached
Updates to old reviews. Sadly reviews are only upgraded when the old review
is deleted and new one is created.
Martin
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Alternatively the developers should be able to rate/comment on the users.
This rating would
show up on their comments. For example:
User Comment
This is a POS. Don't buy as I cannot download this to my iPhone!
User Rating
Stupid (Which means: You can ignore anything from
I believe TreKing does exactly that on his blog?
kris
On Sun, Dec 2, 2012 at 12:03 PM, CMWiii kentka...@gmail.com wrote:
Alternatively the developers should be able to rate/comment on the users.
This rating would
show up on their comments. For example:
User Comment
This is a POS.
On Sun, Dec 2, 2012 at 11:39 AM, Kristopher Micinski krismicin...@gmail.com
wrote:
I believe TreKing does exactly that on his blog?
lol, I do. Completely unofficial of course, but rating users on a scale I
make up quite satisfying. Nothing like giving a douchebag commenter a 0 /
15 star
What is the link to your blog TreKing?
On Sun, Dec 2, 2012 at 7:48 PM, TreKing treking...@gmail.com wrote:
On Sun, Dec 2, 2012 at 11:39 AM, Kristopher Micinski
krismicin...@gmail.com wrote:
I believe TreKing does exactly that on his blog?
lol, I do. Completely unofficial of course, but
On Sun, Dec 2, 2012 at 12:43 PM, Παύλος-Πέτρος Τουρνάρης
p.tourna...@gmail.com wrote:
What is the link to your blog TreKing?
I've got two for the free / paid versions of my app:
https://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid
On Sunday, 2 December 2012 19:53:18 UTC+1, TreKing wrote:
On Sun, Dec 2, 2012 at 12:43 PM, Παύλος-Πέτρος Τουρνάρης
p.tou...@gmail.com javascript: wrote:
What is the link to your blog TreKing?
I've got two for the free / paid versions of my app:
On Sun, Dec 2, 2012 at 5:48 PM, b0b pujos.mich...@gmail.com wrote:
Did you ever 10 starred a 1 star user comment or 1 starred a 5 star user
comment ? =).
This 1-star
ratinghttps://sites.google.com/site/rezmobileapps/treking/blogs/response-to-comments-paid/responsetomikegot
7 / 7 stars from
On Friday, 30 November 2012 18:17:52 UTC+1, TreKing wrote:
On Fri, Nov 30, 2012 at 8:31 AM, Piren gpi...@gmail.com javascript:wrote:
my personal favorites are the i want the app to have feature X, you get
1 star until you add it... bastards lol
Even better: feature X already exists.
Someone should make a blog post with all that faulty users' behaviour!!!
On Sat, Dec 1, 2012 at 11:02 PM, b0b pujos.mich...@gmail.com wrote:
On Friday, 30 November 2012 18:17:52 UTC+1, TreKing wrote:
On Fri, Nov 30, 2012 at 8:31 AM, Piren gpi...@gmail.com wrote:
my personal favorites
On Friday, 30 November 2012 07:31:00 UTC+1, Techni wrote:
I am getting some really STUPID comments and it's infuriating that I can
do nothing about them
Good question. I hope Developer comments will not stay in perpetual beta,
with approved developers and second class developers.
I also
Yeah, it's totally irritating - my app has fantastic review, but many
idiots posted 1start rating with comments like cant buy it in my country
or so. Its false, unobjective, and I have nothing to do with that - I would
banned comments like this...Another idios post 1 start rating like dont
Yeah, it's totally irritating - my app has fantastic review, but many
idiots posted 1-star rating with comments like cant buy it in my country
asshole or so. It's false, unobjective, and I have nothing to do with that
- I would banned comments like this...Another slow thinking people post
Yup, that's exactly what I'm talking about. I had hoped switching to google
plus accounts would help, but they haven't done that. They just hid the
names making it even harder to contact them (sometimes you'd get lucky and
the name/date would coincide with someone in the purchase history) now
Sometimes it is vital to answer at comments, because people will check the
reviews and might see the stupid comments mentioned above and decide not to
download it, which leads in less downloads and money lose in cases.
On Fri, Nov 30, 2012 at 12:05 PM, Techni neotec...@gmail.com wrote:
Yup,
my personal favorites are the i want the app to have feature X, you get 1
star until you add it... bastards lol
On Friday, November 30, 2012 4:58:09 AM UTC-5, qkx wrote:
Yeah, it's totally irritating - my app has fantastic review, but many
idiots posted 1-star rating with comments like
So true. And they stop checking for updates after that.
Στις 30 Νοε 2012 4:34 μ.μ., ο χρήστης Piren gpi...@gmail.com έγραψε:
my personal favorites are the i want the app to have feature X, you get 1
star until you add it... bastards lol
On Friday, November 30, 2012 4:58:09 AM UTC-5, qkx
On Fri, Nov 30, 2012 at 8:31 AM, Piren gpi...@gmail.com wrote:
my personal favorites are the i want the app to have feature X, you get 1
star until you add it... bastards lol
Even better: feature X already exists.
I hate those ones.
On Friday, 30 November 2012 12:17:52 UTC-5, TreKing wrote:
On Fri, Nov 30, 2012 at 8:31 AM, Piren gpi...@gmail.com javascript:wrote:
my personal favorites are the i want the app to have feature X, you get
1 star until you add it... bastards lol
Even better: feature X
Dec 12, 6:00pm.
On Friday, November 30, 2012 2:31:00 PM UTC+8, Techni wrote:
I am getting some really STUPID comments and it's infuriating that I can
do nothing about them
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