[announce] OTRS Security Advisory 2018-01 OTRS 6.0.x

ity-advisory-2018-01-security-update-for-otrs-framework/ <https://community.otrs.com/security-advisory-2018-01-security-update-for-otrs-framework/> Best regards Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 (0) 6172 681988 0 F: +49

[announce] OTRS 6 Patch Level 7, OTRS::ITSM Module 6 Patch Level 7, OTRS 6 FAQ Patch Level 6, OTRS 6 MasterSlave Patch Level 5, OTRS 6 Survey Patch Level 4, OTRS 6 TimeAccounting Patch Level 4

.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download". Best regards, Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421

[announce] OTRS 6 Patch Level 4, OTRS::ITSM Module 6 Patch Level 4

/portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download". Best regards, Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: https://www.otrs.com/

[announce] OTRS 6 Patch Level 5, OTRS::ITSM Module 6 Patch Level 5, OTRS 6 Time Accounting Patch Level 3, OTRS 6 Survey Patch Level 3, OTRS 6 FAQ Patch Level 3, OTRS 6 FAQ Patch Level 4, OTRS 6 Master

-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. Best regards, Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +4

[announce] UPDATE: Security Advisory 2018-03: Security Update for OTRS Framework

<https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/> Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amts

[announce] OTRS 6 Patch Level 9, OTRS::ITSM Module 6 Patch Level 9, OTRS FAQ 6 Patch Level 8, OTRS MasterSlave 6 Patch Level 7, OTRS Survey 6 Patch Level 5, OTRS TimeAccounting 6 Patch Level 5.

;https://portal.otrs.com/otrs/customer.pl> . You can find the current releases in the section "Download“. Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: http://www.otrs.com/ Geschäfts

[announce] OTRS 6 Patch Level 6, OTRS 5s Patch Level 27, OTRS 4 Patch Level 29, OTRS::ITSM Module 6 Patch Level 6, OTRS::ITSM Module 5 Patch Level 27, OTRS::ITSM Module 4 Patch Level 29, OTRS 6 FAQ Pa

Release:OTRS 4 iPhone Handle 4 Release date: 13-March-2018 Status: Patch Level Read the entire release notes: https://www.otrs.com/release-notes-otrs-iphone-handle-4-patch-level-4/ <https://www.otrs.com/release-notes-otrs-iphone-hand

[announce] OTRS::ITSM 6.0.14, OTRS::ITSM 5.0.32

find the current releases in the section „Download.“ Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 (0) 6172 681988 0 F: +49 (0) 9421 56818 18 I: https://www.otrs.com/ Business location: Oberursel, Country Court: Bad Homburg, HRB 10751, V

[announce] Security Advisory 2018-06: OTRS 6.0.x

-17883 To read the entire Security Advisory please follow this link. https://community.otrs.com/security-advisory-2018-06-security-update-for-otrs-framework/ <https://community.otrs.com/security-advisory-2018-06-security-update-for-otrs-framework/> Best regards Sabrina Seubert – Juni

[announce] Fwd: OTRS 6 Patch Level 15, OTRS 5 Patch Level 33, OTRS::ITSM 6 Patch Level 15, OTRS::ITSM 5 Patch Level 33, OTRS FAQ 6 Patch Level 15, OTRS FAQ 5 Patch Level 19, OTRS FAQ 4 Patch Level 11

, Managing Board: André Mindermann (CEO), Christopher Kuhn, Sabine Riedel OTRS 7 | Automation • Agility • Communication • Transparency Find out more OTRS is a SERVIEW CERTIFIEDTOOL. Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 6172

[announce] Fwd: OTRS 6 Patch Level 15, OTRS 5 Patch Level 33, OTRS::ITSM 6 Patch Level 15, OTRS::ITSM 5 Patch Level 33, OTRS FAQ 6 Patch Level 15, OTRS FAQ 5 Patch Level 19, OTRS FAQ 4 Patch Level 11

• Agility • Communication • Transparency Find out more OTRS is a SERVIEW CERTIFIEDTOOL. Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 6172 681988-0 F: +49 9421 56818-18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad

[announce] Security Advisory 2019-02: OTRS Framework

/a To read the entire Security Advisory please follow this link. https://community.otrs.com/security-advisory-2019-02-security-update-for-otrs-framework/ Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 6172 681988-0 F: +49 9421 56818-18 I

[announce] OTRS 6 Patch Level 17, OTRS::ITSM Module 6 Patch Level 17, OTRS FAQ 6 Patch Level 17, OTRS FAQ 5 Patch Level 21, OTRS MasterSlave 6 Patch Level 13, OTRS Survey 6 Patch Level 11, OTRS Survey

lease log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 6172 68198

[announce] [corrected announce] Security Advisory 2019-02: OTRS Framework

://community.otrs.com/security-advisory-2019-02-security-update-for-otrs-framework/ Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 6172 681988-0 F: +49 9421 56818-18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad

[announce] Security Advisory 2019-12, Security Advisory 2019-11, Security Advisory 2019-10: OTRS Framework

.x, OTRSBusiness 6.0.x, OTRS 5.0.x Fixed in: OTRS 6.0.20, OTRSBusiness 6.0.21, OTRS 5.0.37 References: CVE-2019-12746 To read the entire Security Advisory please follow this link: https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/ Sabrina

[announce] OTRS 6 Patch Level 20, OTRS 5s Patch Level 37, OTRS::ITSM Module 6 Patch Level 20, OTRS::ITSM Module 5s Patch Level 37, OTRS Survey 6 Patch Level 13, OTRS Survey 5 Patch Level 14, OTRS Time

3/> For a comfortable download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl <https://portal.otrs.com/otrs/customer.pl>. You can find the current releases in the section „Download.“

[announce] Security Advisory 2019-06, Security Advisory 2019-05, Security Advisory 2019-04: OTRS Framework

-security-update-for-otrs-framework/ Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 6172 681988-0 F: +49 9421 56818-18 I: http://www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt.ID: DE256610065

[announce] OTRS 6 Patch Level 18, OTRS::ITSM Module 6 Patch Level 18, OTRS FAQ 6 Patch Level 18, OTRS MasterSlave 6 Patch Level 14, OTRS TimeAccounting 6 Patch Level 12, OTRS SystemMonitoring 6 Patch

table download and other free promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11

[announce] OTRS::ITSM Module 6 Patch Level 22

) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Deutschland T: +49 6172 681988-0 F: +49 9421 56818-18 I: http://www.otrs.com/ Geschäftssitz: Bad

[announce] OTRS 6 Patch Level 23, OTRS 5s Patch Level 38, OTRS::ITSM Module 6 Patch Level 23, OTRS::ITSM Module 5s Patch Level 38, OTRS FAQ 6 Patch Level 22, OTRS FAQ 5 Patch Level 24, OTRS Survey 6 P

ss) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ Sabrina Seubert – Junior Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 6172 681988-0 F: +49 9421 56818-18 I: https://www.otrs.com/ Business location: Oberursel, Cou

[announce] Fwd: Security Advisory 2019-13: Security Update for OTRS Framework

in: OTRS 7.0.12, OTRS 6.0.23, OTRS 5.0.38 References:CVE-2019-16375 To read the entire Security Advisory please follow this link. https://community.otrs.com/security-advisory-2019-13-security-update-for-otrs-framework/?lang=de Sabrina Seubert – Junior Marketing Manager

[announce] Security Advisory 2020-05, Security Advisory 2020-04

in: OTRS 7.0.15 References:CVE-2020-1768 To read the entire Security Advisory please follow this link. https://community.otrs.com/security-advisory-2020-04 With kind regards Sabrina Seubert – Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel Germany T: +49 6172

[announce] ((OTRS)) Community Edition 6 Patch Level 26, ((OTRS)) Community Edition 5s Patch Level 41, OTRS::ITSM Module 6 Patch Level 26, OTRS::ITSM Module 5s Patch Level 41, OTRS FAQ 6 Patch Level 24

promotion specials, please log into our OTRS-Portal with your OTRS-ID (e-mail address) https://portal.otrs.com/otrs/customer.pl. You can find the current releases in the section „Download.“ With kind regards Sabrina Seubert – Marketing Manager OTRS AG Zimmersmühlenweg 11 61440 Oberursel

[announce] New Patches Have Been Released For OTRS

Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: August 03, 2020 Patch/Patches: OTRS 7.0.20 OTRS::ITSM Module 7.0.20 You’ll find the specific release notes

[announce] New Security Updates for OTRS

Security Advisories Dear reader, The following security fixes were made: OTRS Security Advisory 2020-16 ID: OSA-2020-16 Date: 2020-11-23 Title: Bypassing user account validation Severity: 4.1 MEDIUM Product: OTRS 8.0.9 Fixed in: OTRS 8.0.10 FULL CVSS v3.1 VECTOR:

[announce] New Patches Have Been Released For OTRS

Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: November 23, 2020 Patch/Patches: OTRS 8.0.10 OTRS 7.0.23 OTRS::ITSM 7.0.23 You’ll find the specific

[announce]New Security Updates for OTRS

Security Advisories Dear reader, The following security fix/es was/were made: OTRS Security Advisory 2021-08 ID: OSA-2021-08 Date: 2021-03-22 Title: FAQ articles are shown to users without permission Severity: 3.5 LOW Product: OTRS 7.0.24, and FAQ 6.0.29 Fixed in: OTRS 7.0.25 FULL CVSS v3.1

[announce]New Patches Have Been Released For OTRS

Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: March 22, 2021 Patch/Patches: OTRS 8.0.12 OTRS 7.0.25 OTRS::ITSM Module 7.0.25 OTRS MasterSlave 7.0.24

[announce] New Security Updates for OTRS

Security Advisories Dear reader, The following security fix/es was/were made: OTRS Security Advisory 2021-20 ID: OSA-2021-20 Date: 2021-10-18 Title: Agents are able to lock the ticket without the "Owner" permission Severity: 3.5 LOW Product: OTRS 8.0.x Fixed in: OTRS 8.0.17 FULL CVSS v3.1

[announce] New Patches Have Been Released For OTRS

Release Notes Dear customers, We have improved OTRS even further, so we are announcing the following patch level releases today. Thank you for helping to improve OTRS. Release date: October 18, 2021 > Patch/Patches: OTRS 8.0.17 OTRS 7.0.30 OTRS::ITSM Module 7.0.30 OTRS CloneDB 8.0.2 OTRS