Re: Next-ID-Block-Size

There's one thing that you have to know when working with this feature. If you restart the server the reserved block gets lost for ever. So when you start with a fresh form, and have reserved 1000 entry id's, the first entry id will be 000...1. If you restart the server 999 entry id's ar e lost

Problem with Crystal Barcode function StringToCode39

Dear Listers, We are facing a strange problem with the Crystal Report during its function call. Basically the problem happens when the form calls the open window on mode Report, that makes the call for the Crystal Report file. On the file we have a

Re: Next-ID-Block-Size - Skipping Numbers

Wow. I am curious as to how this is a benefit. Does anyone know why BMC designed it this way [that each time you restart the server it skips Request ID numbers]? There must be some benefit, I just can't see it. Stephen From: Action Request System

Re: Next-ID-Block-Size - Skipping Numbers

This is simply functioning as designed, Stephen. When you allocate a chunk and it is taken, the nextId variable is reset at that time to N + chunk size. When the server restarts, that's the next ticket number, regardless of what happened to those preceding it. Plus, how would it know whether

Re: Next-ID-Block-Size - Skipping Numbers

I would think that ARS would maintain through system restarts the list of unused numbers. With ARS 7.x the block size is always 1. When I reboot the server (or restart the NT service) ARS still knows the last Id used. With ARS = 7.x and a block size of 100 (for example), ARS knows that

Re: Next-ID-Block-Size - Skipping Numbers

Well, I disagree. If the server is gracefully stopped (not crashing or some other exceptional event) I'd expect that after the next startup the next ticket number would be just the increment of the last ticket number. The fact that it's not...I think it's poor design. I understand that the way it

Re: Problem with Crystal Barcode function StringToCode39

http://www.pegasusimaging.com/smartscanbarcode.htm From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Julio C M Lima Sent: Friday, February 09, 2007 2:03 PM To: arslist@ARSLIST.ORG Subject: Problem with Crystal Barcode

Issue with the List Page? RE: Remedy Indexing questions

Greetings List! I was just wondering if there are any issues with the Post to List feature on the site- I've tried posting something twice now, and its still not made it into the Archives. Just wondering. As for the questions I was attempting to ask: I'm wondering if anyone has details on

Re: Next-ID-Block-Size - Skipping Numbers

I can see reasons why they did this. To keep track of where it left off they would have to write the real last ID somewhere (file, arschema table, etc). If AR Server loses its DB connections or crashes it might not be able to update the arschema table. It could probably write to a file, but that's

Re: Next-ID-Block-Size - Skipping Numbers

I can also see the reasons why they did it the way they did, but that doesn't mean I'm satisfied with it :) I know about the missing nextid's when a transaction is rolled back, imho a rollback should also rollback the nextid. But a rollback would also be something that happens due to an error

Oracle case insensitivity features and ARS 7

Hi list, we are currently migrating a ARS application from Sybase to Oracle 10gR2. A big problem is that Oracle by default is case sensitive and users are used to execute searches without caring about the case. We applied KM-00012018 without great success. We also played around with the

Junior Developer Opportunity

We at Specific Integration, Inc. are searching for additional Remedy Developers to join to our staff project team in the Washington, DC area. Specific Integration is a long time BMC Remedy Integration Partner. We have an immediate need for a junior developer in the DC Metro area to support

ARS 6.0.1, patch 1497 DST issue for past date/time fields?

Listers, I had an unexpected DST-related issue that one of you may have insight into. We're remaining on an unpatched Remedy release (6.0), and have accepted the published issues (web Mid-Tier, API, Preference Server, and Admin Tool time display). Our OS is Solaris 5.9, and our database

Re: FW: Permanent Remedy Developer - Singapore

Well heck, I have 7.x experience, enough to scare myself, but don't want to move to Singapore - LOL - James - want to consider using remote help? Bet you'd get lots of interest if you were willing to allow for remote work. :-) From: Action Request System

Re: Next-ID-Block-Size - Skipping Numbers

If you use web services to create records(complex schema with partent and child), a failed creation will not rollback the already taken entryid´s in the child schema. -- Jarl On 2/9/07, Hugo Visser [EMAIL PROTECTED] wrote: ** I can also see the reasons why they did it the way they did, but

Re: ARS 6.0.1, patch 1497 DST issue for past date/time fields?

Mike, This is probably due to the fact that the Windows patch is a registry update, therefore has no sense of when the change starts (this year as opposed to prior years). Thanks, Bruce -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]

Problem with Push Field

Hi Listers, I am experiencing a problem and I have no idea what is happening. Here is the scenario: I have created 4 forms: FormA, FormB, FormC and FormD. I have also created a Filter Guide G1, to push fields from FormA and FormB, to FormD. The Filter Filter1 that calls the GUide G1 is to

RESOLVED: How to make a field read only MODIFY

Thanks John! Where can I find more info about OPERATION options? Some of the info about this stuff is hard to find. I was going the long way about this and John made it look simple. Thanks again, Dan Caissie -Original Message- From: Action Request System discussion list(ARSList)

Re: Problem with Push Field

Hi Hugo Can you do a set fields filter on FormD to pull the info you need from FormC when records are created/updated in FormD through this mechanism? HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work == ARS List Award Winner 2005

Re: Anybody able to use Knowledge Base search lately?

Thanks folks...Axton, Rick, Matt, Dan, The Person I had a secrect conversation with [not telling you who ;) ], Susan, Michelle. Wow, a long list. I now know there are many people with no issues and that it seems my OS, browser, JRE versions are fine. Gotto play with it some more. If I figure

ARS 6.3 Upgrade - Shared Access Option

Hi, Y'all: One of the options during the upgrade, besides Upgrade and Overwrite, is Share. This is supposed to preserve data [and related forms according to tech support] and simply install the executables and related files. 1. Does this work as suggested? 2. ...and newbie question of

Re: RESOLVED: How to make a field read only MODIFY

Hi, Dan: You can find it your Admin Tool Help. Simply look up OPERATION Keyword on the Index tab. Michelle -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Dan Caissie Sent: Friday, February 09, 2007 1:21 PM To:

Re: ARS 6.3 Upgrade - Shared Access Option

You shouldn't use this option with a patch upgrade right? It seems like this should be used if you are installing ARS on shared servers for the first time. Thanks Peter Lammey ESPN MIT Technical Services Applications Management 860-766-4761 -Original Message- From: Action Request

Approval Server 7.0.1

Does anyone see the following after their arserver is started: Authentication failed () ARERR - 623 AR System Approval server terminated -- fatal error encountered (ARAPPNOTE 4501) In the aruser.log, I see the following: USER TID: 15 RPC ID: 05 Queue: Prv:390624 Client-RPC:

Re: Approval Server 7.0.1 (U)

UNCLASSIFIED On what OS is your app running? Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain -Original Message- From: Action Request System discussion list(ARSList)

Re: Approval Server 7.0.1 (U)

Solaris 9 On 2/9/07, Hennigan, Sandra H CTR OSD-CIO [EMAIL PROTECTED] wrote: UNCLASSIFIED On what OS is your app running? Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain

Mid Tier 7.0.1 patch 001

My team had installed 7.0.1 and had some issues getting the mid-tier to work...finally after much configuration of TomCat, it is working. We then tried to install 7.0.1 patch 001, we have some pages that auto login as a guest user, and these are not working anymore. When you take out the username

Re: Mid Tier 7.0.1 patch 001

Which servlet are you calling? ViewFormServlet or LoginServlet I have seen some issues across the List on Login using the goto parameter Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of ampierce Sent: Friday, February

Re: Mid Tier 7.0.1 patch 001

...to add to Fred's response. Please give us an example of the syntax being used (without giving your actual server and usernames) Example: http://webserver/arsys/servlet/ViewFormServlet?server=myarserverform=HP D:HelpDeskview=Supportusername=mynamepwd=mypass -Original Message- From:

Re: Problem with Push Field

Hugo Kom Lan, I think I see your confusion. However if I am write about what your confused about, it is hard to explain based on the description below. So Let me try to start from a simpler example and see if it will makes some sense to you and help you sort out your problem from there.

Re: BMC Support Web Site Performance

I totally agree with your view. A support contract doesn't come in free. It involves . We are still coming from the clients' perspective. If support and service quality comes hand in hand, then it would fulfill client satisfaction on the investment being made. Satisfied customer led to