Re: Manager Console View ITSM 7

** Hi Bill, In ITSM 6.3, there is no concept of Multitenancy.So, we can see all the tickets. But In ITSM 7, there is feature called Multitenancy.That restrict to open another group ticket. you can set multitenancy to single tenancy, but for that you have to have consult your Appl. Administrator.

Re: Question: ITSM 7 - Group

** Hi, Fordeployable application,first create Roles then map with your newly created Group. Then when you will go for Field permission, in the listnewly created Role will appear.Select that role. Hope this helps... Regards, Sandeep Mahendra. Vyom Labs Pvt. Ltd. An ISO 2 certified company.

Re: BMC Patch Site Down?

Looks like there are still problems today - They sent out a link yesterday to SLM 7.1. Patch 1 and Service Desk Patch 9004 (about which nothing has been published yet), but the link is bad, as is the direct link in the SLM Docs section, and neither patch is in fact not loaded on the patch site.

.csv file for AIE

http://www.nabble.com/file/p17167120/ci.jpg http://www.nabble.com/file/p17167120/CI.csv CI.csv How to create .tbl file for the given .csv file.pfa image,file.. please help me to create .dat,.tbl file using these files to load data into remedy using aie... -- View this message in context: