Licensing ARS Server 7.0.1 with NIC Teaming

2009-11-26 Thread Jose Rodriguez
Hi all, I’m having the following problem when I try to license an ARS Server 7.0.1 on a Windows 2003 Server (Hot Backup License). The machine has 4 network adapters and NIC Teaming configured. When I try to apply the Server Hot Backup License, the value that appears in the field HostID is

Re: Licensing ARS Server 7.0.1 with NIC Teaming

2009-11-26 Thread Misi Mladoniczky
Hi, Try to get 4 licenses from BMC. One for each NIC. Apply them all through the license entry form, and you should be allright regardless of the NIC currently in use. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy

Re: Problems with Assignment in Incident 7.3

2009-11-26 Thread strauss
First, you will have to create an assignment rule to match each company and categorization that you want to trap for, and set that rule to route to a specific Assignment Group. You will need a second rule just like it to set Owner Group. Like all previous versions of ITSM, you still have to

Re: Synch Search error, 6.3

2009-11-26 Thread Grooms, Frederick W
That usually means that there is a problem in Admin tool installation. You might try uninstalling the Admin tool and re-installing it. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Drew Shuller Sent: Wednesday,

Re: When DB character set must be Unicode?

2009-11-26 Thread Shellman, David
In my opinion you should set the system for unicode to use both English and Simplified Chinese. Dave - dave.shell...@tycoelectronics.com (Wireless) From: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG To:

AR 7.5 Developers required

2009-11-26 Thread Greg Park
I am currently looking for a AR 7.5 developer to work in the South East of England immediate start Greg Park Business Development Manager Fusion Business Solutions (UK) Ltd Office: +44 (0) 20 8814 4888 Mobile +44 (0) 7815 576 613 Did you know? Fusion is the largest consultancy in

Re: Question about Data Management Tool

2009-11-26 Thread Kelly Deaver
** What version do you have? You can find setsthat are filled out with sample data for all theversions here - http://communities.bmc.com/communities/community/bmcdn/bmc_it_service_support/service_support_general?view=documents Be sure and use the version that matches with the version of ITSM and