Hi,
it seems like some kind of connectivity problem. Try a
telnet arserver arport
It should accept the connection but you won't see any output. If that doesn't
work then you'll have to investigate on the network connection (Firewall, etc.)
HTH
Kind Regards Conny
-Ursprüngliche
Hello all,
In the log file we get:
The JSWRiter parameter is not set to mutiline mode. Performance might
get affected due to this.
Do you have any sugestion?
Daniel
*
This message and any attachments (the message) are confidential and intended
solely for the
If you look at the line
ARS_LIBS = -lnsl -lpthread -L/usr2/api75p2/api/lib -licuucbmc
there's also -lnsl and -lpthread, which correspond to libraries named
libnsl and libpthread. This is, at least in the Unix world, the
standard way of specifying those libraries in the compiler
I'm trying to use the ars_Export call in ARSPerl but I can't get it to work
under Windows. Using ARSPerl 1.90/Solaris 10/Perl 5.8.4 the
example/Dump_Setup.pl script works fine. However, I've tried 1.90/Perl 5.8.4
and 1.92 (pulled via cvs) with Perl 5.10 but neither work. Other example
All,
I need some help from the more advanced Remedy programmers.
I have a filter that is pulling data from form A and going to push it to
from B.
However, I need the “Push Field if” to look at form C.
For example:
The first Action is that Form A is used as a staging Form to move data to
The use of the first example you noted in the 7.5 class is dependent on the
use of both the Product Catalog and the CMDB for CI information. Without
it, it just doesn't work, because there will be gaps in the data. With it,
reporting has options in terms of depth and detail, and categorization
ars_Export is called incorrectly in line 65 of Dump_Setup.pl
Rather than
$val = ars_Export($c,,$type,$name);
the line should read:
$val = ars_Export($c,,ARS::AR_VUI_TYPE_NONE,$type,$name);
Do you still get the error with the corrected version?
Regards,
Thilo
On 19.03.2010 15:01,
So does this mean if I use both the Operation Cat and Product Cat under
Model 1 - this would be the better solution? (the model with the CMDB asset
included).
In a message dated 3/19/2010 10:19:53 A.M. Eastern Daylight Time,
remedyr...@gmail.com writes:
** The use of the first
In the OOB solution, the CMDB asset is not listed in the Operational
Categorizations. My company is thinking it is wrong for us to change the
Operational Categorizations because Remedy has already given us the best
practice categorizations out of the box.
Management's argument is we
I believe so, but that doesn't make it the best situation for all. Some
would prefer not to use Op Cats, or limit their use, for their own reporting
reasons.
For your reporting example, you're assuming QBE, which would be a little
more difficult. However, if you use SQL, you could bypass the
Yes, this is with the corrected version of the script.
Mark
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Thilo Stapff
Sent: 19 March 2010 14:35
To: arslist@ARSLIST.ORG
Subject: Re: ARSPerl ars_Export problems
The things to avoid are:
1) Redundant information.
2) Information in the wrong place, i.e. specific product names in your Op
Cats. Most of us have seen the hell that unleashes on us. It opens the
floodgates for every app to be there, making your lists unmanageably large.
Use the fields in
Create a Join of A and C and use that join in your setfield instead of A?
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Howard Richter
Sent: Friday, March 19, 2010 8:12 AM
To: arslist@ARSLIST.ORG
Subject: Re: Qualification (i.e Run If)
Howard,
You say you have a filter that pulls data from form A and pushes to form B.
However you don't say where this filter lives. I am going to assume that it
lives on form C.
If this is all true you are then performing some sort of check on the data
between form A and form C. If there is a
Or you can do it this way.
Roger Nall
Manager, SA Business Intelligence/Remedy
Desk Phone: 972-464-3712
Mobile: 973-652-6723
http://saintake.t-mobile.com/interfaces/default.aspx
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of LJ Longwing
Sent:
Roger,
Which way?
I thought that there was a way to force the system to look at a field on a
form.
For example if the push is from Form A and to Form C
Then you could do something like $Corporate ID$ = CTM:People.'Corporate ID'
(where CTM:People is form B).
Thanks for any ideas,
Howard
On
LOLI was assuming the filter was on form X
_
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Nall, Roger
Sent: Friday, March 19, 2010 9:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: Qualification (i.e Run If) before a push field on a
To answer your question from the original post:
- I have it working (Perl 5.8.8, ARSperl 1.92, ARS 7.1)
- I tried once to compile it with Cygwin; in the end came to the
conclusion that it wouldn't be possible, but I don't remember the reason
why.
In the lines 2500, 2505 of ARS.xs (1.92) there
Thank You for the link Thilo,
The linker searches a standard list of directories for the library,
which is actually a file named liblibrary.a. The linker then uses this
file as if it had been specified precisely by name.
The directories searched include several standard system directories
plus
Creating a join form will cut out the setting of a flag field. If you don't
use a join form then you could do what I originally suggested.
Thanks,
Roger Nall
Manager, SA Business Intelligence/Remedy
Desk Phone: 972-464-3712
Mobile: 973-652-6723
Dear List,
We are trying to get the demo Approval Server working. The documentation
refers to a Management Cost Authorization filter. We don't have it on our
system, altho we have hundreds of other AP filters. Is it supposed to come as
part of the demo, or are we supposed to create it
I'm finally getting around to using HTML for a few outgoing email
notifications. I've done my reading but haven't seen how to just include
the Text field from the filter. I'm not sending any form fields, just
the text in the Text field. Anyone doing this?
Thanks,
Dave
I could be wrong (probably), but I think you would have to use a temp field,
put the text in it, and send it as a form field. I've not seen another way to
send the Notify Text when using an HTML template.
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On
Hi,
Does anyone use the approval preview functionality in the approval server for
change management? The concept sounds good since it allows a change manager
to map out the approval plan for a change request based on the attributes but
it seems to have a number of limitations:
- It doesn't
Which version of Approval server are you using?
The sample forms / processes / rules are installed as part of installing
approval process. You would not have to do anything extra in particular to
install these. Pre - 7.5, in shell script based installers I believe approval
server installation
Hi Abhijeet,
We are at ARS 7.1 p3, so I presume the Approval Server would be the same. I
don't remember the exact details of the installation, but we do have the
AP:Sample. . . forms, so we must have installed the sample data.
Thanks,
Dwayne
From: Action Request System discussion list(ARSList)
Missed on the 7.1 AR p3 that you mentioned in email footer.
Anyway, you should have the following def / arx files at approval install
location on your box.
Please import, SampleApp.def
And then import data files below:
restaurant.arx; sampadmn.arx; sampform.arx;; sampproc.arx; samprole.arx;
In 7.5 approval server has the ability to preview beyond the current process
that you are in. Approval server allows you to see these in either a table view
or in a flowchart view.
New application command introduced vide 7.5 Approval server as below will allow
you kick start previewing
Your right! The whole works is there.
THANKS !!
Dwayne
From: Action Request System discussion list(ARSList)
[mailto:arsl...@arslist.org] On Behalf Of Gadgil, Abhijeet
Sent: Friday, March 19, 2010 4:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: Approval Server Management Cost Authorization demo
Thanks Abhijeet. Is there anything that can be done with the 7.1 Approval
Server to emulate the 7.5 approval preview functionality? Also, the image
didn't come through so I'm not sure what you have for the command sequence.
From: Action Request System
Hi All,
We do not have a CMDB dev environment. I need to create RE jobs. Is it
better to copy BMC.ASSET into separate dataset, and run the RE job against
the dataset copy to testing purposes. Or should we build a separate DEV
environment and create the RE job? We also have only 1
I would highly recommend building a dev environment. Setting up reconciliation
jobs is not necessarily an easy task and is very error prone.
Also, depending on how Discovery gets data into your production database, you
may be able to have it feed both environments. If Remedy is pulling data
Discovery is pushing data into Topo on our production environment. My
concern is if we copy prod to dev, won't the data be different for the
reconciliation jobs? The data is continually being updated Discovery pushing
data
into TOPO on Production. Discovery does not push the data into
Afraid the bottom line is that Topo should be sending data to Dev.
A Dev version of Topo. Two instances of the Topo system.
How else do you test new versions, patches etc. without lighting a fire
under your Prod system?
There should always be a DEV, QA/Testing and Prod environment.
(there
Hi Guys,
You just have to include the field #$$AR Notification Text$$# in the
content HTML template.
Rod
On 20 March 2010 03:40, Maher, Jeff jma...@fas.harvard.edu wrote:
**
I could be wrong (probably), but I think you would have to use a temp field,
put the text in it, and send it as a
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