Hi there,
I want to install and configure BMC Remedy application on my laptop for test
purpose. Any idea how is it possible. Someone told me go for virtual machine. I
don't know how to do it.
Thanks in advance.
Thanks Regards
Amanullah
DISCLAIMER:
This e-mail message including any of its
You can use virtual machine software if you like or just install in the usual
way on your laptop. Have you hit a problem? Why not give it a go and post any
questions if you get stuck.
Angus
- Original Message -
From: IT (Amanullah Bashir Ahmed)
Newsgroups:
Currently our integration product can pop a web client but the level of
control is less. I need to investigate the recent Remedy interfaces. For
example, the soap interface may provide what we need.
When software developers have to write new code it does cause annoyance.
That is why Intel
I'd recommend installing Remedy in VMWare Workstation.
This way you won't corrupt your PC and you can have as many versions as you
like.
VMWare Workstation doesn't cost very much ($150?) but you will need an
operating system license for each virtual machine.
If you don't want to pay
I am sorry but a call centre and a home user wanting to buy a book are not
the same thing. Maybe things are moving in that direction but in my
experience call centre agents do work in a fairly controlled environment.
web/http or whatever you want to call it is like all these new technologies,
Hi Joe
Our thin client integrations do in fact use javascript for integration.
In a nutshell the client programming issues with web are as follows:
1. To access the javascript you need to first latch onto the web browser
instance which requires custom code for each web browser.
2. WUT has a
Is anyone aware if Dev Studio 8.0 will have the same or partial
functionalities of the current functionalities that are being provided by
Abydos Analyser 5.0?
I heard from a BMC rep that Dev Studio will able to provide exactly the
same functionalities that Abydos Analyser currently provide.
On Saturday 03 Jul 2010 12:12:57 Peter Romain wrote:
I'd recommend installing Remedy in VMWare Workstation.
This way you won't corrupt your PC and you can have as many versions as you
like.
VMWare Workstation doesn't cost very much ($150?) but you will need an
operating system license
The SOAP interface is Web Services. Web Services are used to push/get data
from a server. They do not interface directly to a user interface (i.e. You
can use SOAP to push data to a Remedy server, but that will not pop up anything
on a user's machine).
You could do some fancy coding (with
I have ITSM (7.5) installed on 64 bit version of Vista Ultimate (8 gig
memory).
There were no issues other than getting licensing to work, David Easter
has supplied the answer to that issue (I believe it was posted to the list
at least once).
Since I only need one functioning version at a time,
Fred already mentioned that web services are used for back-end data and not
user interaction. However that isn't to say that push events that can
interact with a user's session haven't been done. Mark Gemmell showed of
RED (Remedy Event Drive) at WWRUG09. He demoed their very cool telephony
A few other options are VMware Server which is free as well as Sun's Virtual
Box. I like Virtual Box, it doesn't seem to be quite as intrusive to the
host OS as VMware. VMware installs Windows services and Tomcat where as
Virtual Box is only running when you start it (aside from the necessary
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