Approval Server jumping the Change status

2010-10-22 Thread Andre Salsa
Hi list, I have a very huge issue with a client and its approval process and change management. For some reason, when the change is in the Business Approval Phase, ARS moves the change to its next status without receiving all the approvals from the Business phase. First, I need to give you

Indexing Values Rarely Used

2010-10-22 Thread Frank Caruso
Oracle 10G on Solaris 10 If in an index is added to a form against a single column but that column rarely contains a value, does it have the same impact on the database as a column that is indexed against a required field? My thought is that if there is no value provided for the column then the

Re: v7.5 Import Tool issue on diary type fields - FINISHED

2010-10-22 Thread LJ LongWing
Susan, As much as it pains me to say this.I somewhat agree with them. The inability to 'set' the diary field with an import of an arx/csv would have been considered a defect by me if I had ever noticed it. The beauty of the merge is the ability to do just that, set a diary field. From:

Automatic log out of Mid Tier after submitting a form entry

2010-10-22 Thread Martin, Dwayne - martinrd
Dear List, Is there a way to automatically log a user out of Mid Tier when heesh submits a particular form entry? Dwayne Martin James Madison University Mid Tier ARS 7.1 p3 ___ UNSUBSCRIBE or access ARSlist Archives

Re: Automatic log out of Mid Tier after submitting a form entry

2010-10-22 Thread Schryver, Curt
If I'm understanding your question, all you need to do is create an Active Link that checks for your conditions, and, if met, the action should be a Run Process of PERFORM-ACTION-EXIT-APP Curt A. Schryver 717-810-2109 tel cschry...@te.com From: Action

Re: ARSList awards!

2010-10-22 Thread Frank, Gordon M. (CMS/CTR)
I cast a Twinkie or two from afar and hope it cures Dan's voice. A Twinkie a day keeps the Doctor away (with a little bit of whiskey). Congratulations to Joe D'Souza Gordon Frank From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent:

Re: Automatic log out of Mid Tier after submitting a form entry SOLVED

2010-10-22 Thread Martin, Dwayne - martinrd
Thanks, Curt! That works. Dwayne From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Schryver, Curt Sent: Friday, October 22, 2010 10:31 AM To: arslist@ARSLIST.ORG Subject: Re: Automatic log out of Mid Tier after submitting a form entry ** If I'm

SerletExe License Question

2010-10-22 Thread Bao, Hui-Qing
Hi, We are using serletExe 5.0 ISAPI with midtier 6.3 patch 25. Our web service user is getting ServletExec Max Concurrent Requests Exceeded error. I goggled this error, it says when not registered, ServletExec supports a maximum of 3 concurrent requests. I noticed we don't have license

Re: SerletExe License Question

2010-10-22 Thread Grooms, Frederick W
I think if you go looking through the install folders you will find a license.txt file that has the key. Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Bao, Hui-Qing Sent: Friday, October 22, 2010 10:05 AM To:

Re: SerletExe License Question

2010-10-22 Thread Bao, Hui-Qing
Thank you! I found it. Huiqing -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Friday, October 22, 2010 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: SerletExe License Question I think if you go

Re: Indexing Values Rarely Used

2010-10-22 Thread Grooms, Frederick W
I think you are correct (but each DBMS has its own rules) You could try (on a NON production box of course) adding an index and then analyzing it. Add some more data and analyze it again to see the difference. (That is one of the items I love about TOAD) Fred -Original Message-

Re: ARSList awards!

2010-10-22 Thread Joe Martin D'Souza
I so wish I could have made it there this year! For a number of reasons I could not. And as if I didn't have reasons enough, this week (after years) I have both a bad chest cold and had a fever to begin the week with which stayed with me till Wednesday.. Listers, Thank you all for that round

How does one remove all the Calbro test data from ITSM 7.6?

2010-10-22 Thread Chuck
Does anyone have a puchlist on what steps to take to remove all the Calbro related foundation data? thanks ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the

Re: How does one remove all the Calbro test data from ITSM 7.6?

2010-10-22 Thread keith thompson
Try the .pdf: ITSM_DataMgmtAdminGuide7.6_103415 (found on the support website under 7.6, document # 103415), p205 for starters. hth k On Fri, Oct 22, 2010 at 9:42 AM, Chuck cpg...@gmail.com wrote: Does anyone have a puchlist on what steps to take to remove all the Calbro related foundation

Re: Upgrading ITSM 7.0.3 to 7.6 doesn't seem to work

2010-10-22 Thread Kagan, Ramon
HI, This SLA form would need to be deleted as well. Ramon Kagan, MBA, PMP Manager, Product Development BMC Software phone: 905.707.3536 50 Minthorn Blvd. Suite 200 fax: 905.707.4601 Markham, ON L3T 7X8 From: Action Request System discussion

Re: ARS 7.5 - anyone got a patch higher than 004 to work on Linux?

2010-10-22 Thread Ramey, Anne
I did an upgrade to patch 6 and it worked OK. Anne Ramey *** E-mail correspondence to and from this address may be subject to the North Carolina Public Records Law and may be disclosed to third parties only by an authorized State Official. -Original