hi all,
I need some assistance over a perticular case of set fields action the
problem is as follows :
I am trying to set a flag field lets say field f1 on say form A. The
condition that this field will be set is by checking a third field say field
f2 for duplicate entry.
What is to be achieved
At conference. Anyone else going
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Hi Viki,
It sounds as though making a change on the record you are working on which is
the current transaction. Based on what I am reading I think the qualification
needs to be in the Run If and not the Set Fields if. Probably something like
Run If f1 = f2
If the qualification is met, then
Hi!
To me it sound like you are setting the target field to a static value.
You must choose an actual from-field from the form you are querying,
otherwise it will revert to CURRENT TRANSACTION.
Works:
TmpCheckDuplicate = $1$
Does not work:
TmpCheckDuplicate = duplicate!!!
Best Regards
I know I have seen it on the list (but I can't find it). Does anyone have a
list of the API version (protocol) numbers?
I ask because I see in the API log the following (and I am trying to find out
what version API they used)
API TID: 29 RPC ID: 000103 Queue: Fast Client-RPC:
ITSM7.5 CMDB 7.5
I am missing the AIS messages, e.g. message tag OverwriteAISSimulation
If someone has these could you zip up your entire SYS:Message Box and email
them to me at daniel.bl...@danielbloom.ca I'd appreciate it.
(who knows if something else is missing.)
Dan
ProtocolARS version
5 3.2
6 4.0
7 4.5
8 5.0
9 5.1
10 6.0
11 6.3
12 7.0
13 7.1
14 7.5
15 internal
16 internal
17
I think Gordon Frank has some v2 info. He is planning on dropping by to see
you in DC today.
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Mueller, Doug
Sent: Wednesday, January 12, 2011 9:33 PM
To: arslist@ARSLIST.ORG
Dear List,
We have a Form that goes thru a rather lengthy process when saving an existing
entry. It used to run thru to completion. But now it gets to an AL Guide and
stops with the Save button still activated. The work log shows:
Checking active link name -- perform if actions
0:
Thanks!
On Wed, Jan 12, 2011 at 2:37 PM, Brittain, Mark mbritt...@navisite.comwrote:
**
Hi Keith
You could use row level access. First you have to add a field with Database
ID 112. Then on the Request ID field give only the Assignee Group
permission. After that only members of the
That is exactly what I needed, thanks
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Walters, Mark
Sent: Thursday, January 13, 2011 9:07 AM
To: arslist@ARSLIST.ORG
Subject: Re: API Versions
ProtocolARS version
5
If you are having issues with users using the wrong API version, one
draconian way you could control that is with the Minimum-API-Version
server setting. It'd get their attention at least.
-
Minimum-API-Version
Specifies the oldest API version with which the server will communicate.
The
Hi James
Note that the logs extract you include is showing the On Modify actions
check - that is an update/save to an existing entry, not the saving of a New
entry (that would be shown in the logs as On Create actions). To make sure
the workflow fires when you save a new record, make sure that
Did you make sure that the new categorization was also in the Product
Catalog?
Also, if it is the same as 7.5, once you have run the normalization job on
the CI once, there is a hidden NormalizationStatus field that prevents the
normalization from running again. You can make it visible with the
Dan I have set up the Normalized product in the product catalog, but not the
alias. I had added the alias to the product name alias in the product catalog,
thinking it might help, though there is no documentation to suggest this.
Adding it to the normalization alias should be sufficient,
Hello Listers
ARS 7.6.03 Build 1
I have a customer who needs to be able to Submit a request via email or web
services with zero or more files attached and additional areas to attach error
logs, trouble report files, resolution files, etc..
The customer is going to work with me to provide the
Yes you should just need the Normalized ProdCat (Tier1-Tier3, Product Name),
and Manufacturer as well if you wish.
The Product Name alias as far as I know is only used for searches, not part
of the Normaliation engine which uses data stored in a different form.
Have you looked at the
Thanks Dan, that's how I understood normalization aliases. I did look at the
NormalizationStatus field and it now has a value of Not Applicable for
Normalization, which I don't understand since the Dataset and Class ARE
configured to be normalized.
--
Chris Danaceau
AttivaSoft Solutions
OK I'm getting smarter at this. I had Normalize All Instances deselected.
I selected it and ran my job and it did normalize the two CI's I've been
testing with. So the scheduled normalization works, but Inline does not seem
to be working.
--
Chris Danaceau
AttivaSoft Solutions Architect
I'm setting up server groups. I have the need to know which node I'm
currently on when connected through the load balanced name. According to
the 7.5 docs.all nodes should have the same 'Server-Name', but each node
registers with the group with the 'Server-Connect-Name'. it is the connect
name
Did you follow any recommendation from support, which has consistently told me
to set inline normalization OFF to cure a multitude of sins:
On both servers, change the CMDB-Inline-Normalization parameter in ar.cfg
from T to F, and then restart the ARS service. After this change and restart,
What sins does this cure? I am consistently getting ARERR [8760] Cannot
establish a network connection to the AR System Plug-in
Server:BMC.FILTERAPI.NORM.ENGINE. So far BMC hasn't come up with the answer.
Thanks,
Tricia
-Original Message-
From: Action Request System discussion
Want to share more around what you are trying to accomplish? Why do you
need to know the name?
On Thu, Jan 13, 2011 at 2:32 PM, LJ LongWing lj.longw...@gmail.com wrote:
**
I’m setting up server groups. I have the need to know which node I’m
currently on when connected through the load
The initial error that I reported as an issue was:
Attempting to change an email address in a sample data CTM:People record
(Allen Allbrook) fails with the error: ARERR [8753] Error in plugin :
BMC.FILTERAPI.NORM.ENGINE
Setting the CMDB-Inline-Normalization parameter in ar.cfg from T to F
Hi Folks,
Does anyone know what error number 9070 means? It is not listed in my error
messages manual.
I receive this error when I attempt to add the Group List field (FID:104) to
a join form that I am developing. My support folks tell me that there isn't
anything special about FID 104 that
Chris the only answer I've gotten from support so far is What does your
environment look like?
But that's another story ...
I'll have to try turning off inline normalization. It wasn't working anyway.
Thanks,
--
Chris Danaceau
AttivaSoft Solutions Architect
Well, as we are setting up and configuring the nodes, there is always the
possibility that a user may be having trouble, trouble that's specific to a
certain node of the group (environment related).and without the ability for
us to know what app node a user is on, it makes it difficult to know
Logs, tcpdump, netstat, and many more utilities can be used to determine
this. It's a PITA at times, but doable. Beyond that you can test the nodes
individually by connecting to them individually to troubleshoot/diagnose
problems.
On Thu, Jan 13, 2011 at 4:09 PM, LJ LongWing
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