Re: Character field -- Attachment field

2011-07-28 Thread Mikhail Kovrizhnykh
Matt Reinfeldt wrote: Not really sure of what you're trying to accomplish... maybe you could clarify a bit...? Actually, I want to set some html code (data table) in character field (or in view field) and open it with MS Excel application. May be it is possible with some Javascript trick in

Re: ARS Illustrator

2011-07-28 Thread Kirill Eitvid
Hello guys, I am working on a first release version now to present it officially. I guess it will be ready in a month. So I am looking for a little feedback here. Any ideas are wellcome :) Best regards, Kirill. Kirill Eitvid wrote: Hi, I am working on the project, which goal is to make

Re: ARS Illustrator

2011-07-28 Thread Theo Fondse
Hi Kirill, One feature you might want to add is for the application to remember the last folder used when opening up a file. Best Regards, Theo Sent from my Black/Silver Personal Computer Try not to become a person of success, but a person of value. - Albert Einstein -Original

TEST

2011-07-28 Thread Vaibhav Singhal
TEST Mail, Please ignore ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Re: TEST

2011-07-28 Thread William H. Du Chene
Got it. _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vaibhav Singhal Sent: Thursday, July 28, 2011 6:03 AM To: arslist@ARSLIST.ORG Subject: TEST ** TEST Mail, Please ignore _attend WWRUG11 www.wwrug.com ARSlist: Where the Answers Are_

Re: ARS Illustrator

2011-07-28 Thread Matt Reinfeldt
Kirill, I downloaded it and ran it on my Windows 7 x64 workstation and tried to open a 7.6.04 SP1 workflow log file... it crashed. Repeated a couple times to validate. Can you validate which systems this is built to run on and which versions of log files it has been tested with? I know that

Inherent Group/Role Approvals in 7.0

2011-07-28 Thread Ron Tavares
We are using Change 7.0.3 p9, Approval Server 7.1 p7. The 7.0 ITSM Configuration Guide talks about the ability to choose an Inherent Group/Role for an approver. This is supposed to automatically create individual approvals for each memeber of the specified Group who has the specified Function

FW: Webservice problem

2011-07-28 Thread Nall, Roger
Hello All, ARS 7.1 patch 4 SQL 2K Win 2003 Mid Tier 7.6.4 SP1 I am passing along a reply that I received from my support Vendor. It seems in 7.5 BMC introduced new behavior when using the GetList operation in a web service. Prior to 7.5 if a query was made via a web service that resulted in

Re: FW: Webservice problem

2011-07-28 Thread pascale . sterrett
We are experiencing that behavior 7.5 patch4 and we were provided a hot fix today. We haven't tried it yet. But we are also now getting a new set of error when a the users are trying to open a record from a table field selection. But in our case this is only appearing with IE8 as a the

Re: Webservice problem

2011-07-28 Thread Grooms, Frederick W
I just did a test with the exact same payload from SoapUI to 2 different versions... and I don't see any difference. I used the default User web service OpGetList operation with a bad Qualification. soapenv:Envelope xmlns:soapenv=http://schemas.xmlsoap.org/soap/envelope/;

Contract to hire Remedy Administrator and Remedy Developer in Seattle, Wa

2011-07-28 Thread Kaleb Uhde
Hi all, Our client is looking for a contract to hire Remedy Administrator and Remedy Developer. These positions are on-site with our client located in Bellevue, Wa. This is at a well-known, publicly traded company. If you or know of anybody interested in these positions, please send me an

Need to create cascaded duplicate record

2011-07-28 Thread Sapna Motwani
Hi, I need to create a copy to new like feature on a display-only form. On the display only form i have one character field that has multiple associated records displayed in one main table. And every record of main table has multiple records in dependent tables. I have to create a button with

ITSM multi tenancy - customer company vs operating company needs

2011-07-28 Thread Andrew C Goodall
ITSM 7.5.01 We are a fairly large enterprise and use multi-tenancy to control access to multiple operating companies' data. So we do not give any one unrestricted access to control access to the different operating companies. However, our associates from both companies - particularly our

Re: Need to create cascaded duplicate record

2011-07-28 Thread LJ LongWing
Sapna, I assume you have something like a primary 'real' form with data, then a child 'real' form with data, and you are using the display only from as a console, right? If that's the case, you then have a primary/foreign key structure going on that links the two tables together to give you

Re: Webservice problem

2011-07-28 Thread Nall, Roger
Fred, Here is what I get using Soap Sonar: Mid Tier 7.6.4 sp1 - xml version=1.0 encoding=utf-8? soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/; xmlns:xsi=http://www.w3.org/2001/XMLSchema-instance; xmlns:xsd=http://www.w3.org/2001/XMLSchema;

Re: Inherent Group/Role Approvals in 7.0

2011-07-28 Thread Danaceau, Chris (CONTR)
Ron I saw this implemented successfully at a previous engagement with a 7.1 ITSM system. There is an obvious risk with it not being supported by BMC. In our case it helped us reduce the volume of approval records we had to configure, which was considerable (thousands). -- Chris Danaceau

Re: ITSM multi tenancy - customer company vs operating company needs

2011-07-28 Thread Jason Miller
Hi Andrew, Splendid timing. I am taking a lunch break from our Foundation Data workshop that Column is leading. We are still trying to hash out what our company structure will be (right up to lunch break). While I don't have an answer for your situation so far it appears we will have similar

Email Engine Installation in DMZ

2011-07-28 Thread Reiser, John J
Hello Listers, ARS 7.6.04 SP1 Windows 2003 Enterprise x64 Edition SP2 (Virtual Machine) Everything is installed as 32 bit. SQL Server 2005 is on a remote machine I am trying to install the Email Engine (7.6.04 SP1) and I don't get the AR System Email xxx forms loaded to the system. I also have a

Re: Email Engine Installation in DMZ

2011-07-28 Thread strauss
We are switching from MAPI to POP3/SMTP for 7.6.04.01 - I have installed quite a few Email Engines on Windows 2003 and 2008 that way, and they work against both the Exchange server and the failover server, defined as the primary campus email server which is *nix something. These are just my

Re: ITSM multi tenancy - customer company vs operating company needs

2011-07-28 Thread strauss
If you don't mind the pain, you could try to digest what we built - documented at http://arsweb4.ars.unt.edu/index_prod.htm under the section UNT-Specific Documentation for Multi-Tenancy in the UNT BMC Remedy ITSM 7.x system. It has held up in production for over three years now, so we are

Re: ITSM multi tenancy - customer company vs operating company needs

2011-07-28 Thread Andrew C Goodall
Thanks Strauss, I'll take a look. Go Mean Green Eagles. Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com http://www.jcp.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]

[no subject]

2011-07-28 Thread Vaibhav Singhal
** UNSUBSCRIBE ::DISCLAIMER:: --- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any

Re: Atrium 7.6.04 SP1

2011-07-28 Thread Brett Azzopardi
ATTN: Rick Cook Hi Rick, I am having issues with BMC support associating my issue to the similar if not replicated problem that you had. Can I please ask for the INC number you have logged with them to increase the speediness of their return. If you can you can send it to me offline to

AUTO: Robert02 Kern is out of the office. (Rückkehr am 21.08.2011)

2011-07-28 Thread Robert . 2 . Kern
Ich bin bis 21.08.2011 abwesend. Support Issues: please contact your responsible Service Desk. Have a nice day. Hinweis: Dies ist eine automatische Antwort auf Ihre Nachricht gesendet am 29.07.2011 04:21:38. Diese ist die einzige Benachrichtigung, die Sie empfangen werden, während diese