We are switching from MAPI to POP3/SMTP for 7.6.04.01 - I have installed quite
a few Email Engines on Windows 2003 and 2008 that way, and they work against
both the Exchange server and the failover server, defined as the primary campus
email server which is *nix something. These are just my settings:
Email Engine RMI Port 1100, RPC Program Number 0
AREmail_In
POP3
Email Server requires SSL = Yes
<fqdn of my mail server> : 995
Email account domain\mailboxuser
AREmail_Out
SMTP
[email protected]
Email Server requires SSL = No
<fqdn of my mail server>: 25
BLANK OUT ACCOUNT
(MUST DO THIS AGAIN IN CONFIGURATION AFTER INSTALL!! IT FILLS IT BACK
IN AGAIN FROM _In record)
The trick for you will be to decide where the mailbox is for incoming mail - my
POP3 connection is to an account which could do MAPI if I wanted to keep
fighting problems with Outlook.
When I specify the *nix mail server as my _Out server on port 25, mail goes out
just fine; that mail server is set up to allow our campus servers to use it to
forward mail. There will be an issue with mail coming back in without a real
mailbox to receive it.
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Reiser, John J
Sent: Thursday, July 28, 2011 3:34 PM
To: [email protected]
Subject: Email Engine Installation in DMZ
Hello Listers,
ARS 7.6.04 SP1
Windows 2003 Enterprise x64 Edition SP2 (Virtual Machine)
Everything is installed as 32 bit.
SQL Server 2005 is on a remote machine
I am trying to install the Email Engine (7.6.04 SP1) and I don't get the AR
System Email xxx forms loaded to the system. I also have a situation where
the domain that hosts our ARSystem Server does not have a mail server.
There is a port (25) open through the firewall to allow sendmail to connect
to a Unix mail forwarding server.
Since the OS is Windows I'm not sure what I need to do to get the outgoing
email to send mail if there is no MS Exchange server to access.
I just did an uninstall of the Email Engine and will try to re-install it
tomorrow.
TIA,
---
John J. Reiser
Remedy Developer/Administrator
Senior Software Development Analyst
Lockheed Martin - MS2
The star that burns twice as bright burns half as long.
Pay close attention and be illuminated by its brilliance. - paraphrased by
me
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