Hi Angus,
Generally the right event to be firing your table refresh on would be
Display this runs after the data is loaded into an existing request form
prior to it being displayed. The window loaded event is only applicable to
new submits or to search windows and also to dialog windows.
Rod
What is the ITSM version ?I could see it enabled for AST:ComputerSystem in
dev stuif i go to Form properties and Menu access option.ITSM 7.6.04
On Mon, Jul 1, 2013 at 11:58 PM, Kemes, Lisa A DLA CTR INFORMATION
OPERATIONS lisa.kemes@dla.mil wrote:
**
Is there a reason why the modify
I think that's a throwback to the early versions of the mid-tier, is it not?
When the MT was first released the Results List field had to be manually added
to a web view, same thing with the Advanced Search bar. Once you remove those
from your view the normal versions of both should work as
Sorry, it's enabled, but when I try to do a Modify All, it says Modify
All is not supported in sandbox mode We are on 7.6.04 Sp2. Thanks!
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Smita Ithape
Sent: Tuesday, July
Has anyone tried to add the 'Save Next' menu button to the menu items
that are along the top of the window on the web? It an available menu item
on the client but wasn't brought into the web.
ARServer/Mid-tier 7.6.4 sp3
MS-SQL 2008
Windows 2005
Thank you in advance.
Marc
This to the best of my knowledge is (was) available only on the thick
client.
You could however 'build' something similar with a table walk by building a
result list field. The button could be out on the form menu.
I had personally to be honest, never noticed its absence on the middle
Hi all,
I'm running Remedy Mid-Tier 7.6.4 SP3 on a Linux Red Hat Server 6.2 with Tomcat
6.0. Our ARSystem is 7.6.4 SP3. CASFilter appears in the null receipt error
below. It's what we use for our single sign on.
Occasionally, we see some java errors showing up in the logs that I have had no
Just my two cents but maybe the name is case sensitive? And the ODBC driver
might me converting to all caps or all small and breaking things?
If the above is a possible reason, try altering the source table and its
columns if that is possible to have its name in all caps or all small.
Joe
Joe,
Thanks for your response.
Your thought's are the same as mine but because of the layout of our
application (homegrown), the location of adding a Save Next button is
the same amount of click as Save and choosing the next record.
Marc
From: Joe D'Souza jdso...@shyle.net
To:
Thanks JoeIt's not case sensitive I've tried it about every which
way I can try. It's an old SHR:People table on a legacy box that's going
away. We're trying to come up with a way to keep the new CTM:People form
in sync with the old (50,000 + entries to maintain on both systems). I was
Good idea! I'll give that a try.
On Tue, Jul 2, 2013 at 2:19 PM, Grooms, Frederick W
frederick.w.gro...@xo.com wrote:
**
Have you tried creating a local SQL view of the remote table using the
ODBC driver (either to the Oracle view or to the T table directly) and then
creating a ARS view
I see your point - the whole idea of using that button on the thick client
is minimizing the number of clicks and adding a menu item would not really
do that unless off course you create an actual box type button behind that
function. But that would stick out like a sore thumb in case you have not
Have you played with ODBC settings like use of underscores and ANSI settings
on the SQL server? I recall having to use underscores to resolve some ODBC
related issues where forms contained special characters. And having to set
ANSI ON on the SQL server, for some other similar type of problems.
All,
Has anyone managed to get the Remedy 7.6 Knowledge Management to federate and
pull in a Sharepoint site?
We are running ARS 7.6
MS SQL 2012
Windows Server 2008
I have tried setting up the access on the sharepoint directories, but it still
fails at the plugin level:
Caused by: ERROR
Matt,
I was unsuccessful with this with Analytics but the same concept applies.
Even though share point looks like it can be accessed using UNC, there is
some security or other translation done in the background.
I ended up using WinSCP to push the files from share point to a normal
network share
Hi Peter
it's getting another environment and then setting up with the current config
(ARS v7.5, customized ITSM v703, SRM v760, etc...).
We already have an out of the box v764 env.. and my thinking was
export/import the SRD(s) from my current PROD to the v764 and export/import
into our new
Great
That's what I was afraid ofick...
The person in charge/owner of the Knowledge base is not going to be happy about
that...
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Tauf Chowdhury
Sent: Tuesday, July 02, 2013 3:40 PM
To:
Hey Matt,
What if you mapped a drive on the AR app server under the service account
that runs the AR server service to the share point folder and then try to
connect to that?
Sent from my iPhone
On Jul 2, 2013, at 4:51 PM, Matthew Perrault matthew.perra...@genmills.com
wrote:
**
Great….
I found this: The document library shared by SharePoint server is not a real
Shared Folder; it is shared through Web folders. In order to access the web
folder you need to have WebClient service installed and running on the machine
which you want to access the web folder from. By default
Thanks Dale. This enables the server to behave just like the desktop OS
does which is needed to map the drive.
This was at a previous client so I may not try this unless I have the
opportunity.
Sent from my iPhone
On Jul 2, 2013, at 5:42 PM, Dale Hurtt dale_hu...@yahoo.com wrote:
**
I found
Dale,
Thanks for the info, but still no luck.
We even hit the Microsoft KM article:
http://support.microsoft.com/kb/956943
doesn’t seem like it wants to allow access to that directory…
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Dale Hurtt
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