Re: WWRUG13: Reduced room rate is almost gone

2013-09-19 Thread Bakken, May
Additional accommodations - The Marriott is like 2 minutes walk from the Fairmont :) (4 for me since I have short legs) Ø http://www.marriott.com/hotels/travel/sjcsj-san-jose-marriott/ - May (aka Beta Girl) From: Action Request System discussion list(ARSList)

Re: ARX extract including attachments with Japanese characters in the filenames

2013-09-19 Thread Misi Mladoniczky
Hi Curt, You are welcome. I hope you will buy me an expensive beer att WWRUG ;-) Best Regards - Misi, RRR AB, http://rrr.se Genius! Misi, that worked beautifully. I still had some odd results with the filenames but since each attachment set was in its own folder, I don't think it

Incident ID in URL - not working

2013-09-19 Thread anurag saxena
Hi All, Can anyone please help to point my mistake?   We are trying to bring-up an Incident by passing 'Incident ID*+' in the URL, like   https://itsm.india.aon.bz/arsys/servlet/ViewFormServlet?form=HPD%3AHelp+Deskserver=itsmapp76.hewitt.comF100161=INC00655406   where F100161 is the

Re: Incident ID in URL - not working

2013-09-19 Thread Carl Wilson
Hi, Try the following format: http://itsm7rtm/arsys/arsys/forms/itsm7rtm/HPD:Help%20Desk?F100161=INC00 191211 _ Kind Regards, Carl Wilson http://www.missingpiecessoftware.com/ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]

Re: Humor: Did you get a room?

2013-09-19 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Love these -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Schryver, Curt Sent: Wednesday, September 18, 2013 7:08 PM To: arslist@ARSLIST.ORG Subject: OT: Humor: Did you get a room? ** I was hoping to make a few

Server chunking settings - anybody less than 1000

2013-09-19 Thread John Sundberg
Just wondering - does anybody set their server chunk size to less than 1000? I think the lowest I have seen set is 1000. And - if you did -- did it make a difference? or - would 1000 be ok? Thanks, -John -- *John Sundberg* Kinetic Data, Inc. Your Business. Your Process. 651-556-0930 I

Re: JMSMonitorAdapter Error in AO: A request was sent to a remote peer and a response was not received prior to the specified timeout

2013-09-19 Thread MalviyaSaurabh
Hi Carl, Thanks for your suggestion. We missed out activating AutoPilot-AD-Utilities module over the grid which was causing the issue. As soon as we activated it, we were able to monitor the messages and were able to retrieve correlationid and append to a notepad. So finally the steps for jms

Re: Server chunking settings - anybody less than 1000

2013-09-19 Thread Garrison, Sean (Norcross)
I never have set it lower. 1000 is a rather small chunk and it means more fetches when doing large queries. Typically the larger the chunk the faster the performance of your remedy query but at the cost of memory on the server. Sean From: Action Request System discussion list(ARSList)

table not refreshing correctly

2013-09-19 Thread Sandeep Pandey
Dear List, There is some weired issue I am facing. There is a table on home page which shows all TTs. On TT page there is Cancel button which delete TT record from db via run process if you want. But after delete still i am able to see that record on table. table refreshed as well and re logging

Re: Server chunking settings - anybody less than 1000

2013-09-19 Thread Longwing, Lj
I agree with Sean, lower, no, but higher, certainty On Thursday, September 19, 2013, John Sundberg john.sundb...@kineticdata.com wrote: ** Just wondering - does anybody set their server chunk size to less than 1000? I think the lowest I have seen set is 1000. And - if you did -- did it make

Re: [EXTERNAL] Re: WWRUG13 Question

2013-09-19 Thread Stroud, Natalie K
Already planning on that one. Between my need to present and my need to connect in to our network while we're gone and check a few things, I can't see coming to WWRUG without a laptop. But maybe you can see where schlepping in a laptop and projector as well as clothes and toiletries for 5

Senior Remedy Developer Needed in Herndon, VA

2013-09-19 Thread Matthew Evans
http://jobs.timewarnercable.com/job/Herndon-Sr-Engineer%2C-Software-Job-VA-20170/4609800/ Requirements: *Strong ARS development skills *Integration experience with multiple projects outside of ARS *Programming background in other languages *UNIX scripting experience

Re: [EXTERNAL] Re: WWRUG13 Question

2013-09-19 Thread Stroud, Natalie K
Thanks, Joe - I love a guy who gives specific technical detail. ;) I don't actually recall the resolution of my laptop, but can check that this weekend when I start practicing my presentation. I don't think it's 1950 x 1080. Natalie Stroud SAIC @ Sandia National Laboratories ARS-ITSM

Re: WWRUG13: 10 days!

2013-09-19 Thread Jason Miller
I'll be up late every night. Like many I don't get much sleep WWRUG week. My goal is to get good sleep next week so I have a little reserve but there is still more prep to be done before the conference. On Thu, Sep 19, 2013 at 12:09 PM, Joe D'Souza jdso...@shyle.net wrote: ** Bummer...

Re: Remedy Developer Needed - Falls Church, VA

2013-09-19 Thread David Charters
hey jewel my name is David charters and I would be interested in the position you are offering Sincerly, David Charters Charters Technologies 317-331-8985 Original message From: Jewel Turner jtur...@infopro.net Date: 09/19/2013 2:16 PM (GMT-05:00) To: arslist@ARSLIST.ORG

Re: WWRUG13: 10 days!

2013-09-19 Thread Tauf Chowdhury
No I'll be staying in San Fran until Monday. Then moving to the RUG hotel. Tauf Chowdhury On Sep 19, 2013, at 1:20 PM, Joe D'Souza jdso...@shyle.net wrote: ** San Fran? You meant San Jose didn’t you. Sure I got your number. I arrive as late as about 10:40 that night, but I’ve not got to see

Re: WWRUG13: 10 days!

2013-09-19 Thread Tauf Chowdhury
I will be in San Fran so feel free to hit me up Joe! Tauf Chowdhury On Sep 19, 2013, at 1:10 PM, Joe D'Souza jdso...@shyle.net wrote: ** Bummer... Anyone planning on staying up late Sunday night? We could go out for a beer or two .. or three.. or… I was almost on pins and needles myself

Re: A.CMDB 7.6.04 SP2 - Categorization vs Regular Class benefits

2013-09-19 Thread Peter Romain
A good rule of thumb would be that if you need to add more than 5 attributes then use a regular class. Categorisation subclasses don't have new regular forms created for them so the database impact is reduced. If, however, you need any of your new attributes to be required fields in a

Re: [EXTERNAL] Re: WWRUG13 Question

2013-09-19 Thread Joe D'Souza
Last time I went they had a couple of treadmills, weights, a few medicine balls, parallel bars, and the standard bike machines and steppers etc.. Its not a full equipped gym but fairly good for a hotel. The Marriott across the street (full service Marriott) where I stayed at as well for a

Re: table not refreshing correctly

2013-09-19 Thread Jason Miller
Or is the table field pointing to a different AR server? On Sep 19, 2013 11:53 AM, Joe D'Souza jdso...@shyle.net wrote: ** The table field is probably pointed to another shadow table that displays that list (like a consolidated list type of a table that existed before the plugin). That entry

Re: [EXTERNAL] Re: WWRUG13 Question

2013-09-19 Thread Joe D'Souza
Was a typo. I meant 1920x1080.. My Personal laptop is that resolution and it means I have to adjust to a smaller resolution when displaying it on a smaller resolution screen. While that's generally OK most of the time, it gets to be a little more of an inconvenience when demonstrating stuff

RES: Java API changes in ARS v8.1

2013-09-19 Thread Tadeu Augusto Dutra Pinto
Raj, I know this thread’s from last month.. But I’ll give you a try.. In my point of view you can migrate only considering the differences between ARS API v7.6.04 (current version) and ARS API v8.1. I worked on a situation where we had to migrate a Java code of using ARS API from 6.x to

Re: WWRUG13: 10 days!

2013-09-19 Thread Joe D'Souza
Cool.. I'll message you on Skype or your phone - only I may not have your phone number.. we can exchange that offline if you want.. Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, September 19, 2013

Re: [EXTERNAL] Re: WWRUG13 Question

2013-09-19 Thread Joe D'Souza
On 1920x1080 you know you do not need an external monitor. It's a luxury if you have it. But lower than that I have always had the need for an extended monitor. Its hard to develop without one.. At least I feel so.. Or maybe its just that I need a vision check :-) Joe _

Re: [EXTERNAL] Re: WWRUG13 Question

2013-09-19 Thread dan
Thanks for the reminder Rick. I am told that the health club has been totally rebuilt with all new equipment. My AV contract doesn't tell me resolution of the projectors so I have asked them for it. My laptop is also 1920X1080 deliberately so that native resolution is perfect for my 55

Re: [EXTERNAL] Re: WWRUG13 Question

2013-09-19 Thread Joe D'Souza
That's the nice thing about the 1920x1080 resolution! Fits most new standard televisions.. You don't usually get projectors to match that but there are a few reasonably priced ones now in the market that you can get on that resolution.. Joe _ From: Action Request System

Re: WWRUG13: 10 days!

2013-09-19 Thread Joe D'Souza
San Fran? You meant San Jose didn't you. Sure I got your number. I arrive as late as about 10:40 that night, but I've not got to see a lot around SJ last time I was there but intend to this time.. But that would be only 7:40 for us East Coasters - 11:40 for me but need to get used to East

Re: WWRUG13: 10 days!

2013-09-19 Thread Joe D'Souza
Bummer... Anyone planning on staying up late Sunday night? We could go out for a beer or two .. or three.. or. I was almost on pins and needles myself not knowing where I would be on the weekend before the RUG, so had no clue until last Saturday, that I would be near my home based airport.

A.CMDB 7.6.04 SP2 - Categorization vs Regular Class benefits

2013-09-19 Thread Sathish Kumar
Hello, We have few custom attributes were we need to create a custom class. But the question is which one to use regular or categorization? Can you please share your experience on how to decide on creating a regular vs categorization class. Any rules? Especially pros and cons of going for a

Re: [EXTERNAL] Re: WWRUG13 Question

2013-09-19 Thread Joe D'Souza
The way the podium is setup usually, the podium is already wired to a projector and vocal devices like a mic etc. They do provide button mikes in most halls. So unless you have a specific need to bring in your projector (higher resolution than what is provided) then there is no need for you to

Re: [EXTERNAL] Re: WWRUG13 Question

2013-09-19 Thread Jason Miller
Although it works well to demonstrate that you can develop at a lower resolution and without an extra monitor :) On Thu, Sep 19, 2013 at 12:22 PM, Joe D'Souza jdso...@shyle.net wrote: ** Was a typo. I meant 1920x1080.. ** ** My Personal laptop is that resolution and it means I have

Re: table not refreshing correctly

2013-09-19 Thread Joe D'Souza
The table field is probably pointed to another shadow table that displays that list (like a consolidated list type of a table that existed before the plugin). That entry must be not deleted. Check to see what table the table field is pointed to and make sure your workflow refreshes that table

WWRUG13 - OT Sunday Night

2013-09-19 Thread Sanford, Claire
I propose we all (who are there) meet in the square lobby seating area at about 8pm on Sunday evening. We can hang out until about 8:30pm and then go somewhere close for drinks... or just stay there and have drinks or go to Phil's suite and have drinks! If we go somewhere we can tell them at

Re: WWRUG13: 10 days!

2013-09-19 Thread Joe D'Souza
I wanted to do something similar and fly in to CA on Friday night or earlier so I get to see some of CA - but as it turned out the engagement I am on has planned its testing and rollout days close to the RUG so I didn't even know where I would be flying to CA from until last Saturday.. Joe

Remedy Developer Needed - Falls Church, VA

2013-09-19 Thread Jewel Turner
Talent Service Integrity These three words tell you why InfoPro should be your employer of choice. We believe that our people are the reason for our success, and we back this

Re: [EXTERNAL] Re: WWRUG13 Question

2013-09-19 Thread Rick Cook
It's a full gym, treadmills, bikes, etc. There were many non-functional or dysfunctional machines last year, something Dan said he mentioned to the hotel. Also, if you join the Fairmont President's club (free), they will loan you workout gear, including shoes. Rick On Sep 19, 2013 12:57 PM,

Re: REMEDY ADMIN NEEDED in Colorado Springs, CO - SECRET CLEARANCE - 6 Month Contract to Hire - $80-100K (Based on experience) - Contract Rate $38-48/hr

2013-09-19 Thread Samuel J Albury III
There is another side to this coin. The Remedy Admin will be asked to play Developer, Integrator, Trainer, etc for that rate. This is a constant problem. The resource interested should inquire more on the project scope and ask for a project plan if there is one.

Almost Friday humor

2013-09-19 Thread Jason Miller
I found error on our Help Desk 6 / AR 7.6.04 system today... Thu Sep 19 13:51:26 2013 /rappreq -f -s HPD:HelpDesk -v Modify_entry -q '26127' = \HD03588253\ -p 24008 The assignee group for the original case has been changed to TELECOMMUNICATIONS. Will that thing ever go away?

Re: REMEDY ADMIN NEEDED in Colorado Springs, CO - SECRET CLEARANCE - 6 Month Contract to Hire - $80-100K (Based on experience) - Contract Rate $38-48/hr

2013-09-19 Thread Jason Miller
Yeah because the plan and scope never change :-P On Thu, Sep 19, 2013 at 3:10 PM, Samuel J Albury III sjalb...@dne-llc.comwrote: There is another side to this coin. The Remedy Admin will be asked to play Developer, Integrator, Trainer, etc for that rate. This is a constant problem. The

Re: Almost Friday humor

2013-09-19 Thread Joe D'Souza
Search the process active links and filters for that directly at DB level :-).. That's a lot more fun with it being almost weekend and all :-).. It would be quicker than searching it from the Dev Studio.. Joe _ From: Action Request System discussion list(ARSList)

Re: table not refreshing correctly

2013-09-19 Thread Joe D'Souza
Good point.. Have seen that bunny a few times where server references were not stripped off.. _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, September 19, 2013 4:03 PM To: arslist@ARSLIST.ORG Subject: Re:

Re: WWRUG13 - OT Sunday Night

2013-09-19 Thread Howard Richter
Well you guys have fun. I will see you Monday late afternoon, for my first RUG (after 16 years of playing with Remedy). I am looking forward to this. Howard From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Thursday,

Re: Almost Friday humor

2013-09-19 Thread Jason Miller
Actually the Dev Studio search worked pretty well. I have been using it more the last few weeks. Thanks Rod for talking me into trying it again after I wasn't impressed in the initial 7.5 release! [image: Inline image 1] On Thu, Sep 19, 2013 at 5:01 PM, Joe D'Souza jdso...@shyle.net wrote:

Re: [EXTERNAL] Re: WWRUG13 Question

2013-09-19 Thread arslist
Sadly the resolution for the Fairmont PSAV services is 1280 X 800. Get used to it, PSAV bought out their main competitor and are now something silly like 80%+ of the market. That is why people like me go GACK, we could buy that TV and raffle it off for less. Dan From: Action

Report / download attachments for a client

2013-09-19 Thread Atul Vohra
Hi I have a request from a client to download all their work log attachments. I read that when the attachment is saved in the B �table it has some BMC coding and thus can not be accessed directly using sql. My question was - does anyone know about some api / utility that could help with this.

Re: Report / download attachments for a client

2013-09-19 Thread Vikrant Kulkarni
RRR|Chive is the utility you looking for. Just check their website. Awesome tool. Thanks, Vikrant On Sep 20, 2013 8:36 AM, Atul Vohra a...@protechsoftwareinc.com wrote: ** Hi I have a request from a client to download all their work log attachments. I read that when the attachment is saved