Menu has below qualification
(('CategorizationSchemaKeyword' = $23009$) OR ($23009$ = " ")) AND
(('Asset Class' = $300483500$) OR ($300483500$ = $NULL$)) AND ('Status' =
"Enabled")
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Dim fieldValueList As New FieldValueList()
fieldValueList.Item(23009) = ""
fieldValueList.Item(300483500) = ""
fieldValueList.Item(7) = "Enabled"
Dim menuItems
menuItems = Access.server.ExpandMenu("PCT:PDC:P1_CIType-Q",
fieldValueList)
Hi,
It is exactly the same.
Except for context sensitive stuff, which might be harder to do. You can spot
it in the same way through DevStudio by seeing a $536870913$ text somewhere in
the search thing. The id can be different. And if you have that, you must find
and set this value withing the AR
Hi,
You got what you need. The name of the API-call. Then you can read about what
it does. I am just pointing you to a procedure where you can determine the
API-calls needed by yourself instead of needing our help.
If you are running MidTier, the ARGetCharMenu might have been done earlier
when th
Patrick
It's not so much java at fault but the ARAPI native libraries that are
still - for a reason that completely escapes me - floating around the
ARAPI. I thought it was supposed to be pure Java about 5 years ago, and
it mostly is.
John
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I want to retrieve the details from Search Menu not SQL Menu, my bad.
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"Where the Answers Are, and have been for 20 years"
Hi Misi,
I did not get much information in log, the only thing which I got in the
low file is the below line
+EXPQRY ARExpandQueryMenu from Remedy User (protocol 14) at IP address
On Wed, Nov 27, 2013 at 4:05 AM, Misi Mladoniczky wrote:
> Hi,
>
> I the C-API, it would be a combination o
David,
I am happy that it is working, but I would caution you against doing math
on the field value. It put a lot of extra work on the database. You are
much better doing the math against the variable and look for fields that
fall within that range. Particularly if you have an index on that fie
Sergio,
What you are attempting is actually the most common use of AREA - using the
AREA plugin for
authentication but having the Authorization from the User form.
All of the extra fields - groups, notification methods, email address - of the
AREA return are optional. If they
are not supplied,
Thanks Brian.
I ended up using this - ((($\DATE$ + 86400) - ( '105261') >= ((60 * 60) *
1)) OR ('105261' = $\NULL$ )) AND 'Status' < "Resolved"
This worked.
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Doug,
Thank you sir. That is the answer I was looking for. I am just knocking
out possible issues. I will look further. I wasn't 100% sure it was an
issue with Remedy anyways. This helps confirm my suspicions and that is
what I was looking for.
Thank you.
On Wed, Nov 27, 2013 at 11:30 AM,
Brian,
There is no explicit limit to the size of an External qualification from the AR
System side.
Now, there could be limits of specific clauses from the DB or maybe there is
something else going on.
WIthout the error you are getting and determining where it is from, it is
really difficult
ldd -d is the command.. There is some problem with it..
On Wed, Nov 27, 2013 at 11:32 AM, LJ LongWing wrote:
> **
> Patrick,
> To the best of my knowledge...there is no 8.1 SP2...just 8.1 Patch
> 2the difference between a patch and a service pack is that a patch
> requires you to install t
While I don't know of a limit off hand there may be one depending on your
database (some databases do have a limit to the size of the where clause)
Having the actual error (and what db you are on) would allow someone to give
you a definitive answer
Fred
From: Action Request System discussion l
Sorry, I should have asked my question differently. I meant to say, did
you TEST the same qualification in a simple advanced search to see if it
works that way. I was just curious...
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On B
Lisa,
I could certainly complete the process another way. But since this is an a
current issue I am not looking to redesign it unless I have to. That is
why I am asking about a limitation in the field length of the qualification
rather than how to redesign it. And the error isn't a Remedy telli
Not same OS and java version.
We are on Linux 6.x, ARS8.1p002, Oracle 11g and is working fine with
jdk1.7.0_25.
On Wednesday, November 27, 2013 8:19:04 AM UTC-8, patrick zandi wrote:
>
> **
> Hey'a all
> ENV:Solaris 10, Oracle 11.2.0.3
>
> If I run the arsystem on the JAVA 1.5.0_51 and JAVA
Patrick,
To the best of my knowledge...there is no 8.1 SP2...just 8.1 Patch 2the
difference between a patch and a service pack is that a patch requires you
to install the base, then patch 1, then patch 2but when the first
service pack comes out, it will be a stand alone install that include
Hey'a all
ENV:Solaris 10, Oracle 11.2.0.3
If I run the arsystem on the JAVA 1.5.0_51 and JAVA 1.6.0_43 version all
works great
If I attempt to use the JAVA 1.7.0_45 -- it fails horribly..
with the Errors below : contacted BMC they said it is not compatible with
1.7 ..
YET:: my ars 7.1 P11
ARLIST is a great resource to have, but think about why it's needed.
Could a competing product be so well designed and easy to use/customize/modify
and so reliable that a similar comparable resource isn't needed? Could the
SNOW folks be so attentive and interested in their customers that
the custom
Can you do this same qualification in a simple search or do you get the
same error. Maybe show us the qualification as well.
Lisa
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG] On Behalf Of Brian Goralczyk
Sent: Wednesday, November 27
Hi,
Good.
Note that my suggestion only used a single action.
Best Regards - Misi, RRR AB, http://rrr.se
> Thanks Misi and Terje! We actually figured it out using just 2 Set Fields
> actions as follows:
>
> 1st Set Fields:
> Setting '# Our Emails' with: STRSTR($Details$, "
> Title:")
>
Thanks Misi and Terje! We actually figured it out using just 2 Set Fields
actions as follows:
1st Set Fields:
Setting '# Our Emails' with: STRSTR($Details$, "
Title:")
Setting '# Our Calls' with: STRSTR($Details$, "Manager: ")
2nd Set Fields:
Setting the desired field with: SUBSTR($Details$, $#
I have an issue that I am tracking down and I think a possible point of
issue is the table field qualification.
We are using a text field that is a compilation of data. We are then doing
a "contains" qualification check against that field. When we hit a field
length of just under 2000 characters
I would say a simple solution to this would be to add a hidden display only
date/time field set to only date (which would always tell you midnight)
then display where
$Target Date$ >= $tempdate/time$ and $Target Date$ <= $tempdate/time$ +
86400
Another option would be to take a timestamp and dev
I'm creating a new Sys Predefined Query that will appear on the Incident
Console. The spec is that, the powers that be, want to see every incident that
has a Target Date of today, even if it is after the server timestamp.
I've come up with this - ((($\TIMESTAMP$ - '105261') >= ((60 * 60) *
Carol,
I assume all text is hold by one field. This can be done several way. There are
no correct answer.
Step 1) Use REPLACE and replace the text "Manager:" with a control character. #
is a good control character.
Step 2) Find the position of the control character.
Step 3) Use REPLACE and re
Hi,
You need start and end position to get the name.
Something like
SUBSTRC($f$, STRSTR($f$, "Manager: ") + LENGTHC("Manager: "), STRSTR($f$,
"Manager: ") - 1)
The -1 at the end might need to be changed to 2, depending on if your system
uses CR+LF or just LF for "carriage return".
Let us knw ho
**
I'm pretty sure you are going to have to modify the universe to see this new table. That's one of the reasons why the Analytics install/configure guide mentions to create a linked universe.
Terry
on Nov 27, 2013, Terje Moglestue wrote:
**
Folks,
It might be my lack of understanding or k
Thanks Theo, I will check out those links. I am not on a path to take the
exams, I just need to get some info on COBIT besides just the party line.
Thanks,
Rick
On Nov 26, 2013 10:59 PM, "Theo Fondse (Gmail)"
wrote:
> Hi Rick!
>
> You are right about the comparison between ITIL and COBIT, but CO
Hello,
I am trying to use Functions to parse out the manager's name from a character
field that will always have the same format (see below) but, of course, the
manager's name will be different in each case.
Locations: 2 JSQ
Manager: Dowling, John
Title: Contingent Worker
Note that there is a
Cache flush is needed only if you make form level changes, menus and active
links. It's nit needed for filters and escalations.
- Karthik
On Nov 27, 2013 5:41 PM, "Andrey Blednykh" wrote:
> **
>
> As I understand, I should also Flush Cache on Mid Tier server.
>
> Thank you very mush, Santosh.
>
Folks,
It might be my lack of understanding or knowledge on the use of Business Object
and their Universe. Our Business Object team just told me that they are having
some data issues related to some of their reports. More correctly some of the
users are reporting that the data reported in incor
The thing to remember is that at the end of the day, once the installation is
done you actually have to use the thing. The effort required for the upgrade
is really none of the users' business other than scheduling the downtime with
them. They care about the features and usability of the produ
Hi,
"...$NULL$..." will be expanded by the shell to "...$...", which explains that
problem.
Try "...\$NULL\$..." instead.
Then you can set environment ARAPILOGGING=1 and check the resulting arapicmd*
and arapires* files to see how far the tool gets when you try to run the Macro
you were talking
As I understand, I should also Flush Cache on Mid Tier server.
Thank you very mush, Santosh.
>**
>Hi Andrey,
>
>If you are making changes on a form through Developer Studio using dev server
>then once changes are done, export the form into def file from Dev Studio then
>connect to prod server
Santosh, thank you for the answer, I did it and restarted servers but I don't
see any changes... What should I do else?
>**
>Hi Andrey,
>
>If you are making changes on a form through Developer Studio using dev server
>then once changes are done, export the form into def file from Dev Studio t
Hi,
If you want to add status reason then you have to follow below steps:
1. Add a record to the SYS:Status Reason Menu Items form
2.Add status reasons in field called "Status Reason"(100150) on
AST:Attribute
3.Open the respective join form delete the "Status Reason" field from
form(
Misi,
I have used ftp as well as scp. But still no results.
Also, the below format throws the error as Unknown reference fields when the
parser intercepts the $ symbol.
runmacro -x -U -P -o "/App1/report.csv" -f
"HPD:Help Desk" -t csv -q " ('UAN GO Number' != $NULL$ OR 'VAS exists flag' !=
Hi Andrey,
If you are making changes on a form through Developer Studio using dev server
then once changes are done, export the form into def file from Dev Studio then
connect to prod server through Dev Studio and import the def file.
I hope this helps.
With best regards,
Santosh Kumar
From:
Hi,
I the C-API, it would be a combination of doing first a ARGetCharMenu()
followed by a ARExpandCharMenu().
It becomes complex if it is a context sensitive menu, where you need to insert
a values into the structs. It should be straight forward for SQL menus, as it
only contains a "string" with
HTTP will always be open to man-in-the-middle attacks, so if you send your
password hashed, the same password could still be sent by a third party
impersonating as your user. This is why HTTPS must be used.
You can use a dedicated user to call your webservices, and if you want to use a
non-read
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