Re: Email Error in stderr log

Hi, Do you have incoming email configured in your system? If so, do you have incoming email templates configured? Thanks, Bala From: Action Request System discussion list(ARSList) on behalf of Lockwood, Teresa

How to add new values in the Status reason for the Asset?

Hi Experts, Anyone having idea for how to add custom values to the status reason on Asset in 8.1.02 version. Ex - Status – Status Reason Disposed – Lost/Stolen/Disposed…… Cheers, Abhi. ___ UNSUBSCRIBE

Re: Alternative ARS Installs

Hi, I at least installed 9.0 beta on Scientific OS (a good RedHat clone), and there were no major problems. Also used Oracle Express. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): * RRR|License

Re: Email Service is non functioning after upgrade to 9.0.01

Warren, Is the issue that mails aren't going in/out?...have you checked the server ranking table to ensure that each app server is setup properly for email engine, and ensure that things aren't going into a 'waiting state' on the proper 'up' servers? On Mon, Jan 18, 2016 at 9:51 AM, Warren R.

Re: Alternative ARS Installs

Frank, I got Remedy running last fall for a Demo environment I ran for Engage on Oracle Virtual Box, CentOS, and Oracle Express. I don't know if any of those are 'supported' or not...oh...and I was running Remedy 8.1.02butI would expect being that worked, 9.x would work as wellthat

Re: How to add new values in the Status reason for the Asset?

Abhi, On Mon, Jan 18, 2016 at 7:27 AM, Abhishek Anand wrote: > Hi Experts, > > > > Anyone having idea for how to add custom values to the status reason on > Asset in 8.1.02 version. > > > > Ex - > > Status – Status Reason > > Disposed – Lost/Stolen/Disposed…… > > > > >

Re: How to add new values in the Status reason for the Asset?

You have to edit the Status Reason attribute from the Class Manager. Add the values and the ID values (1000;2000;3000;4000;5000;6000). Make sure you save it and it should synchronize with the master object virgilio On Mon, Jan 18, 2016 at 10:59 AM, Virgilio Felonia wrote: >

Re: How to add new values in the Status reason for the Asset?

I forgot to mention to edit the Base Element class. virgilio On Mon, Jan 18, 2016 at 11:03 AM, Virgilio Felonia wrote: > > You have to edit the Status Reason attribute from the Class Manager. Add > the values and the ID values (1000;2000;3000;4000;5000;6000). Make sure

Email Service is non functioning after upgrade to 9.0.01

First, the technical stuff. AREmail is running on a MS Server 2008 SP2 (Virtual) We upgraded from ARS 7.6.04 to 9.0.01 in a 3 app server environment. Email is only currently running on one of the 3 app servers Java JRE is 8u66 The Email service comes up, and the email log and email.lck file is

Alternative ARS Installs

Looking for success stories on installing ARS 9 in environments not quite supported by BMC. The installs will be done for testing/sandbox type environments, not for production use The goal being to run more open source/free databases and OS's. I stumbled across Oracles Virtual Box and their

Re: Email Error in stderr log

Enable filter log on the server email is installed on. This should be captured in the log as email engine is trying to create a record. Before the error is reported, you should be able to see get entries performed on email templates form, find the entry that is the culprit. Apart from this, you

Re: Email Service is non functioning after upgrade to 9.0.01

Warren, By looking your logs your email engine is up and running correctly. After 9.0 all Email Engines are running in server group env, and following the service failover i.e sharing email engine load among them. You can follow the docs for more information about service failover.

Re: Alternative ARS Installs

I have used VirtualBox with CentOS 6 and 7, and Oracle XE database. Keep in mind that Oracle XE 11 have a max datbase size of 11Gb, max 1 Gb memory and only use one CPU. Regards, Jarl 2016-01-18 18:18 GMT+01:00 LJ LongWing : > ** > Frank, > I got Remedy running last fall

Re: How to add new values in the Status reason for the Asset?

Hi, >From the later versions, the Asset Status is not housed on the Base Element >form (CMDB) but on "AST:Attributes" form:

Re: Email Service is non functioning after upgrade to 9.0.01

Try running email engine in debug mode and see what it records Regards, Karthik > On Jan 18, 2016, at 11:15 AM, LJ LongWing wrote: > > ** > Warren, > Is the issue that mails aren't going in/out?...have you checked the server > ranking table to ensure that each app