Re: Looking for a Position

are you willing to work in DC for GDIT, , do you have a clearance? mike From: Action Request System discussion list(ARSList) on behalf of Joe D'Souza Sent: Tuesday, February 9, 2016 3:55 PM To: arslist@ARSLIST.ORG

Re: SRM Group Approval Issue

Please check if the approval chain configured for the Group approval has the correct qualification and references. That will help you track down the issue. Regards, Chetan Shinde On Wed, Feb 10, 2016 at 7:43 AM, babajan baig wrote: > ** > Hello Team, > > We are facing

JOB - GDIT looking for a Sr remedy developer, DC area

Must have a TS clearance, US citizen, an EOD from DHS is highly desirable. Must have 8x experience, prefer 9x ITSM Must know CMDB, Integration engine and ADDM cold US citizens only, 10-20 percent of work can be remote. excellent benefits. 401k, 15 days vacation michael.campbe...@gdit.com, no

Re: Columns in Attachments pools

Thomas, I see no method through Dev Studio to be able to adjust the visibility of those fields. In the labels, you can remove the labels of buttons, and the buttons go away, but removing the labels of the columns doesn't remove the columnso, CSS manipulation may be the only way. On Wed, Feb

Re: SRM Group Approval Issue

Hello Chetan, There are no approval chains configured. SRD approval type is set to Group but not CUSTOM.. Regards, -Babajan. On Wed, Feb 10, 2016 at 8:03 PM, Chetan Shinde wrote: > ** > Please check if the approval chain configured for the Group approval has > the

Selecting more than 10 records in MT report error

Okay, here's something I want to see if anyone else has come across. When a user selects 10 records in Mid-Tier, clicks the 'report' button and selects a predefined Crystal Report, the report displays all ten records without issue. When they select 11+, the report, displays with the following

Re: .net apis 9.0/9.1

Why wouldn't you use the RESTful API at this point? Decouple your code from a dll library that BMC doesn't officially support. [http://collab.micron.com/corp/brand/SiteAssets/Micron.png] Jim Coryat Sr. Software Engineer, Service Management Tools Information Technology

Re: ARS 7.6.4 - ITSM 7.6.4 Missing Name in searches

I've had that one get me more than once - usually when people's last names match common words. I think I had a guy with a last name of "An" with that problem once. William Rentfrow wrentf...@stratacominc.com Office: 715-204-3061 or 701-232-5697x25 Cell: 715-498-5056 From: Action Request

Re: Selecting more than 10 records in MT report error

Hi, My guess would be that it is a specific record that is the problem, rather than the number of records. Can you check that out? Best Regards - Misi, RRR AB, http://rrr.se > Okay, here's something I want to see if anyone else has come across. When a > user selects 10 records in

Re: SRM Group Approval Issue

Hi, Just to start with some basic troubleshooting.. Could you check if the approvals are stuck in Application Pending form. Check If you see the New Details records created for today... Thanks Onkar. On 10-Feb-2016 11:07 pm, "babajan baig" wrote: > ** > Hello Chetan, >

Re: Selecting more than 10 records in MT report error

Well, the report runs fine with 11+ records when called through the User Tool, so I am thinking it's a mid-tier related issue now. Perhaps hitting a memory/cache limit? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of

Re: SRM Group Approval Issue

so in SRD if you set Approval Type- Group, then there has to be a Approval Chain defined for the type - Group. Without this configuration the approval workflow will not trigger and no approvers would be attached. OOTB there is an approval chain you get for Manager approval(inidividual approval)

Re: .net apis 9.0/9.1

That's a good point that I hadn't thought ofor for that mattermove from accessing Remedy with API to the JDBC layerdepending on what's needed, it might even be easier than the Rest servicesAND, it doesn't require any configuration on the server, if not already enabled :) On Wed,

Re: Remedy 9 mid tier URL

On 7.6 - URL http:/// automatically resolves to http:///arsys/shared/login.jsp But on 9.0.1, we have to specify the complete URL. Is it something related to the version or config changes? Thanks! Kaur ___

Re: Selecting more than 10 records in MT report error

The User tool uses a built in viewer and does not interact with the Crystal Reports Server/BOXI.So comparing the running of the report in the User Tool to the running of the report from the Midtier client is comparing 'apples to oranges'. Most likely there is a Crystal/BOXI setting or

Re: Selecting more than 10 records in MT report error

Hi, That may well be, but 11 is not a big number. Can you please try another set of 11 records, and also 9 records overlapping record id 11 to make sure that it is not related to a specific record? Best Regards - Misi, RRR AB, http://rrr.se > Well, the report runs fine with 11+ records

Re: ARS 7.6.4 - ITSM 7.6.4 Missing Name in searches

I better take a closer look at that list before I re-do the indexes! From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Wednesday, February 10, 2016 11:30 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.6.4 - ITSM 7.6.4 Missing

Re: Selecting more than 10 records in MT report error

Hi, Keith: On various forums, it mentions that the error you encountered is a problem with the Crystal Report formula. From what I read, it appears that errorKind may be a data type mismatch in a formula. There was one example where an individual was using an integer in place of a Boolean

Re: Selecting more than 10 records in MT report error

That's what I had thought originally as well. But it can be any random record set and the results are the same: if over10, kerplunk! If under - always works. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lucero,

Re: How to add new values in the Status reason for the Asset?

Hi Expert, After performing below steps again its not getting passed:- 1. I have added the required values of Lost and Stolen to the Status Reason, Field Id [100150] in AST:Attributes form via Dev studio. 2. Also i have configured Lost and Stolen as the Status Reason for the

Re: ARS 7.6.4 - ITSM 7.6.4 Missing Name in searches

That was it! I never would have thought to look there! Thank you!!! “young;younger;youngest” From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of William Rentfrow Sent: Tuesday, February 09, 2016 10:14 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.6.4

SRM Group Approval Issue

Hello Team, We are facing an issue with SRM Group Approval issue. Below are the details about the issue: 1. SRD is configured with Approval Type = Group and selected the Support Group 2. There are a few people having request approver functional role under the Support Group. 3. When the request

Columns in Attachments pools

Hi Listers, the attachment pool contains three columns: Filename, Max Size and Attach Name. Can I hide one of them? Set the width in Dev Studio? Or is css the only way to manipulate it? Thanks Thomas ___ UNSUBSCRIBE